Page 46 of 49 · complaints 2,251–2,300 of 2,447

2013 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Structure › Body › Door
Filed Apr 14, 201544,000 milesTN

TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER STARTING THE VEHICLE, THE DOOR AJAR AND SHIFT INTO PARK WARNING INDICATORS ILLUMINATED AND THE DOOR CHIME INDICATOR SOUNDED AFTER ALL OF THE DOORS WERE CLOSED. THE INTERIOR LIGHTS REMAINED ILLUMINATED THE ENTIRE TIME. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WIRING HARNESS AND SWITCH IN THE DRIVER'S DOOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 5/19/15*CN UPDATED 7/1/2015*JS

Structure › Body › Door
Filed Apr 13, 201520,000 milesAR

BOUGHT MY CAR IN FEBRUARY OF 2014. (WE WERE THE 2ND OWNERS. NOT SURE IF PREVIOUS OWNERS EXPERIENCED TROUBLE BEFORE THEY TRADED THE CAR IN.) ALMOST IMMEDIATELY WE STARTED HAVING ISSUES WITH "DOOR AJAR" LIGHTS STAYING ON WHICH CAUSED THE INTERIOR LIGHTS TO STAY ON WHILE DRIVING DOWN THE ROAD. IT ALSO DOESN'T ALLOW THE DOORS TO LOCK THEMSELVES AUTOMATICALLY WHEN DRIVING. WE HAD SENSORS REPLACED BY FORD ON BOTH FRONT DOORS AFTER A LOT OF BACK AND FORTH WITH THEM LAST YEAR. NOW WE ARE HAVING TROUBLE WITH A SENSOR ON ONE OF THE BACK DOORS THAT'S CAUSING ALL THE SAME PROBLEMS AS LAST TIME ONLY THIS TIME WE ARE ALSO HAVING TROUBLE WITH INTERIOR LIGHTS COMING ON AND GOING OFF ON THEIR OWN WHILE THE CAR IS SITTING PARKED. NOBODY LIKES A DEAD BATTERY. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED. RIGHT NOW THIS IS A WARRANTY ISSUE FOR ME BUT WILL EVENTUALLY COST AROUND $500 A POP TO FIX AND MORE IMPORTANTLY IT POSES A SAFETY ISSUE FOR THE CHILDREN RIDING IN MY CAR IF THEIR DOOR DOESN'T LATCH PROPERLY & I DON'T KNOW IT BECAUSE I ASSUME IT'S JUST THE SENSOR ACTING UP AGAIN. PLEASE HELP GET THIS SENSOR RECALLED. FORD HAS NO INTENTION OF DOING IT. *TR

Structure › Body › Door
Filed Apr 10, 201546,000 milesWI

DRIVER'S DOOR IS SHUT TIGHTLY, BUT "DRIVER DOOR AJAR" LIGHT KEEPS COMING UP INTERMITTENTLY. ALSO, DOME LIGHTS STAY ON AND WARNING SOUNDS. STARTED OFF OCCASIONALLY DOING THIS, NOW IS DOING PRACTICALLY EVERY TIME YOU GO TO START THE ENGINE. *TR

Electrical System
Filed Apr 9, 201545,000 milesOR

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED THAT ALL THE AUTOMATIC LOCKS WERE UNLOCKED, THE CHIME SOUNDED, AND THE DOORS WOULD NOT LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.

Structure › Body
Filed Apr 7, 201558,000 milesMN

THE DRIVER DOOR LATCH IS GETTING REPLACED AS IT TELLS US THAT THE DOOR IS OPEN WHEN IT IS NOT. I HAVE BEEN TOLD BY THE DEALERSHIP THAT THEY HAVE SEEN THIS HAPPEN IN A LOT OF FORD EDGE'S. IT IS COSTING ME $350.00 AND I WOULD LIKE MY MONEY BACK FROM FORD. I DON'T BELIEVE THAT A 2013 SHOULD BE HAVING THOSE KIND OF ISSUES AND FORD SHOULD FIX THE ISSUE. *TR

Electrical System
Filed Apr 6, 201553,000 milesCA

VEHICLE STATES THAT DRIVERS DOOR IS AJAR WHEN IT IS CLOSED. MULTIPLE TIMES IT WILL NOT RECOGNIZE IT IS CLOSED AND DOORS WILL NOT LOCK AND INTERIOR LIGHTS STAY ON. *TR

Power Train
Filed Apr 6, 201512,800 milesNY

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,800.

Unknown or Other
Filed Apr 6, 201537,250 milesIN

THE "DRIVER DOOR AJAR" LIGHT WILL NOT GO OFF. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON, THE WARNING CHIME TO RING AND THE DOORS WILL NOT STAY LOCKED. *TR

Electrical System
Filed Mar 30, 201543,000 milesUT

THE DOOR AJAR SENSOR COMES ON ANYTIME THE DOOR IS OPEN AND THE KEY IS IN THE IGNITION. BEFORE THE ABOVE DATE THE SENSOR WENT OFF AS SOON AS YOU SHUT THE DOOR. NOW IT IS ON ALL THE TIME UNLESS I OPEN AND SHUT THE DOOR 5 - 20 TIMES TO GET IT TO GO OFF. IT WILL NOT ALLOW ME TO LOCK THE DOORS WITH IT ON. THE DOME LIGHT WON'T GO OFF AND MANY TIMES I AM FORCED TO DRIVE TO WORK WITH IT STILL ON BECAUSE I CAN'T BE LATE FOR WORK SITTING AT HOME OPENING AND CLOSING MY DOOR OVER AND OVER AGAIN. MY SON HAS A 2011 FORD EDGE AND MY FRIEND HAS A 2006 FORD EDGE ALL WITH THE SAME PROBLEM. HOW LONG IS THIS GOING TO GO ON BEFORE SOMEONE MAKES FORD FIX THIS PROBLEM FOR EVERYONE?! *TR

Structure › Body
Filed Mar 26, 201559,000 milesOK

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, ALL OF THE INTERIOR LIGHTS WERE ON AND THE DRIVER DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT OPENED AND CLOSED THE DRIVER SIDE DOOR SEVERAL TIMES; HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE LIGHTS REMAINED ON AND THE DOOR CHIME REMAINED ON WHILE DRIVING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE DOOR LATCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

Electrical System
Filed Mar 23, 201537,000 milesNY

1. SENSOR FOR FUEL, HAD TO PAY FOR A KEYED GAS CAP 2. TWICE DOOR AJAR ON , TOOK TO GARAGE FIRST TIME, NOW IT IS THE SECOND TIME THAT IT IS DOING IT. *TR

Electrical System
Filed Mar 23, 201538,578 milesNV

REAR DOOR IS OPEN. LIGHTS STAY ON. PLEASE PUT CAR IN PARK. ENGINE IS ON. ERROR CODES. DOOR IS SHUT AND IT WON'T DISENGAGE ALERT OR READ DOOR IS SHUT WITH OR WITHOUT KEY IN IGNITION. *TR

Electrical System
Filed Mar 21, 201544,528 milesIL

THE PROBLEM I'M HAVING WITH MY EDGE IS THE RADIO CONTINUE TO PLAY WHEN I TURN THE CAR OFF AND TAKE THE KEYS OUT THE IGNITION AND THE DRIVER DOOR LIGHT STAYS ON I HAVE TO CLOSE THE DOOR SEVERAL TIMES BEFORE THE LIGHT GOES OFF I'VE TAKEN IT IN TO THE DEALER FOR THE DOOR LIGHT NOW IT HAVE STARTED AGAIN 03/19/2015 I THINK ANOTHER OWNER HAD THE CAR BUT WHEN I GOT THE CAR THEY SAID IT WAS NEW I WORK FOR A CAR COMPANY AND I NEVER KNOWN A CAR COMPANY TO PUT DOOR GUARDS ON A CAR/TRUCK I'M THINKING THEY FOUND OUT ABOUT WHAT I'M DEALING WITH AND TURNED THE CAR BACK IN AND THE CAR COMPANY DID NOT DO ANYTHING ABOUT IT THE RADIO INCIDENT STARTED A FEW MONTHS AFTER I PURCHASE THE TRUCK. *TR

Electrical System
Filed Mar 21, 201558,000 milesNV

THE DOOR AJAR SENSOR/SWITCH IS NOT FUNCTIONING PROPERLY AND SHOWS THAT THE DRIVER SIDE DOOR IS OPEN/AJAR WHEN IT IS SECURELY CLOSED. WHEN THE CAR "THINKS" THE DOOR IS AJAR THE DOME LIGHT DOES NOT TURN OFF FOR SEVERAL MINUTES, EVEN WHILE DRIVING, THE POWER LOCKS WILL NOT ENGAGE AND EVEN UNLOCK WHEN THE DOOR LOCK SWITCH IS USED. IN ADDITION, EVERY TIME THE CAR COMES TO A STOP THE ALERT CHIMES THAT THE DOOR IS AJAR. THIS IS VERY DANGEROUS WHEN HAVING TO DRIVE TO MY WORK IN AN URBAN AREA (NOT SAFELY LOCKED IN MY CAR) IN ADDITION, IT IS TOO DANGEROUS TO DRIVE WITH CHILDREN WHO MAY BE ABLE TO REACH THE DOOR HANDLE. *TR

Engine
Filed Mar 21, 201539,405 milesCA

VEHICLE IS STALLING AT RED LIGHT AND ON THE FREEWAY AND THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE DIAGNOSTICS SYSTEMS SUGGESTS THE THROTTLE BODY IS NOT WORKING PROPERLY. SEVERAL PEOPLE HAVE THE SAME ISSUE BUT FORD REFUSES TO ISSUE A RECALL. *TR

Electrical System
Filed Mar 18, 201535,367 milesVA

THE DRIVER'S SIDE DOOR AJAR SENSOR DOES NOT GO OFF WHEN THE DOOR IS CLOSED. THE DOME LIGHTS STAY ON, NOT SAFE AT NIGHT, AND YOU ARE UNABLE TO LOCK YOUR DOORS WHILE INSIDE THE VEHICLE. NOT TO MENTION THE CONSTANT ANNOYANCE OF THE CHIME GOING OFF. *TR

Electrical System
Filed Mar 18, 201540,000 milesIL

SWITCH THAT DETECTS WHEN DRIVERS DOOR IS AJAR IS DEFECTIVE AND SHOWS THE DOOR IS OPEN AT ALL TIMES. THEREFORE THE DOME LIGHT STAYS ON AND THE DOOR LOCKS WILL NOT LOCK. THE DOORS REMAINS UNLOCKED AT ALL SPEEDS, PLEASE DO SOMETHING BEFORE ONE OF THE THOUSANDS OF FORD VEHICLES (SEVERAL MODEL YEARS AND SEVERAL MODELS) IS INVOLVED IN AN ACCIDENT WHERE SOME CHILD IS THROWN FROM THE VEHICLE BECAUSE THE DOORS OPENED. HELP!!! *TR

Interior Lighting
Filed Mar 17, 201537,000 milesGA

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, ALL THE INTERIOR LIGHTING ILLUMINATED AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO REPEATEDLY OPEN AND CLOSE THE FRONT DRIVER SIDE DOOR IN ORDER TO STOP THE LIGHT FROM ILLUMINATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Mar 17, 201537,400 milesOK

DOOR AJAR WARNING LIGHT/SIGNAL ON THE DRIVERS SIDE DOES NOT GO OFF DESPITE DOOR BEING CLOSED. *TR

Power TrainCrash
Filed Mar 14, 20156,000 milesFL

CAR IN PARK ROLLED BACK AFTER DRIVER EXITED AND HIT CAR BEHIND WHILE GIVING CAR TO VALET ALSO: PUSH BUTTON STARTER TAKES SEVERAL PUSHES TO TURN OFF CAR/ WARNING LIGHTS INDICATING DANGER OF CRASH ACTIVATE WITH NO OTHER VEHICAL NEAR/ ACTUAL GAS MILAGE OF V6 SIGNIFICANTLY LESS THAN GOVERNMENT CERTIFIED. *TR

Electrical System
Filed Mar 11, 201553,000 milesGA

DRIVER SIDE DOOR AJAR SENSOR NOT WORKING..WONT ALLOW DOORS TO LOCK WHILE DRIVING BELL CONTINUES TO RING WHILE DRIVING AND DOOR AJAR LIGHT STAYS ON WHILE DRIVING. THESE FACTORS CAUSES HAZARDOUS CONDITIONS WHILE DRIVING. BEING UNABLE TO LOCK DOORS IS VERY DANGEROUS ESPECIALLY WHEN YOU HAVE CHILDREN IN THE CAR. SOMEONE CAN OPEN YOUR DOOR AND HARM YOU. THERE IS SO MANY COMPLAINTS REGARDING THIS ISSUE IT NEEDS TO BE ADDRESSED IMMEDIATELY. RECALL A MUST. *TR

Unknown or Other
Filed Mar 11, 201561,000 milesMN

WHEN I CLOSE THE DRIVERS DOOR, THE INTERIOR LIGHTS WILL NOT SHUT OFF AND THE WARNING LIGHT SAYING THE DOOR IS OPEN COMES ON. I'VE EVEN HAD INSTANCES WHERE THE DOOR WILL BE CLOSED, I START DRIVING DOWN THE ROAD AND THEN THE LIGHT WILL COME ON SAYING THE DOOR ISN'T LATCHED. MOST OF THE TIME, IT TAKES OVER 10 TIMES OF OPENING AND CLOSING THE DOOR BEFORE IT WILL LATCH AND THE LIGHTS WILL TURN OFF. AND IT IS STEADILY GETTING WORSE. THE DOOR IS CLEARLY SHUT...BUT THE SENSOR THINKS THE DOOR IS STILL OPEN. *TR

Exterior Lighting
Filed Mar 9, 201552,850 milesFL

DOOR AJAR SENSOR LIGHT COMES ON WHEN DOOR IS CLOSED, IT TAKES UP TO 3 TO 5 TIMES TO CLOSE DOOR FOR THE LIGHT DOOR AJAR SENSOR LIGHT TO GO OFF. *TR

Structure › Body › Door
Filed Mar 4, 2015TX

THE DOOR LATCH ON THE 2013 FORD EDGE IS FAULTY, AND CONTINUALLY HAS TO BE REPLACED. THIS IS THE SECOND TIME IN 6 MONTHS WE HAVE HAD TO HAVE THIS REPLACED, AND THIS TIME, WE ARE 3000 MILES OVER OUR WARRANTY, AND ARE HAVING TO GO OUT OF POCKET FOR THIS - AN EXPENSE OF OVER $300. ADDITIONALLY, BECAUSE THE DOOR LATCH DOESN'T WORK CORRECTLY, IT CONTINUALLY CAUSES THE INTERIOR LIGHTS OF THE CART TO STAY ON, WHICH HAS CAUSED THE BATTERY TO DEPLETE, AND WE ARE NOW FACING THE CHARGE FOR A NEW BATTERY AS WELL IN ORDER TO GET OUR VEHICLE IN WORKING ORDER. LASTLY, FORD INFORMED US TODAY THAT THE FACTORY BATTERY THAT THEY INSTALLED IS "TOO SMALL" FOR THIS SIZE VEHICLE, AND A LARGER CAPACITY BATTERY SHOULD BE PUT IN ITS PLACE. WE PURCHASED THIS CAR NEW, AND ISSUES LIKE THIS MAKE US FEEL AS IF WE'VE PURCHASED A LEMON. FORD IS NOW CHARGING US FOR A PART THAT IS CLEARLY POORLY MANUFACTURED, AND AS A CONSEQUENCE, CAUSING US TO BUY ADDITIONAL PARTS LIKE BATTERIES TO SUPPORT THEIR MISTAKES. *TR

Fuel/Propulsion System2 injured
Filed Mar 3, 20156,010 milesPR

TL*THE CONTACT OWS A 2013 FORD EDGE. THE CONTACT STATED THAT THE WHEN THE AIR CONDITION WAS IN USE, A STRONG FUEL ODOR EMITTED THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHOM PERFORMED AN INSPECTION. THE TECHNICIAN CONFIRMED THAT A STRONG FUEL ODOR WAS PENETRATING THROUGH THE VENTS. THE DEALER SEALED THE GRILL AIR INLET AREA AND THE VENT AIR FILTERS WERE REPLACED, HOWEVER THE FAILURE WAS NOT CORRECTED. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE ONE YEAR OLD PASSENGER SUFFERED ASTHMA CONDITION AND THE CONTACT SUFFERED THROAT IRRITATION WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,010.

Visibility/Wiper
Filed Mar 2, 201515,000 milesNJ

REAR WINDSHIELD SHATTERED COMPLETELY FOR NO REASON. THERE WAS NO APPARENT EXTERNAL FACTOR INVOLVED. *TR

Electrical System
Filed Mar 2, 201552,000 milesPA

DOOR AJAR LIGHT REMAINS ON REPEATEDLY WHEN DOOR IS CORRECTLY SHUT. THIS IS A RECURRING PROBLEM THAT TYPICALLY HAPPENS DAILY. DUE TO THE FALSE DOOR AJAR WARNING, THE VEHICLE MAY BE DRIVEN WITH THE DOOR AJAR WARNING ON. IF THE DOOR WERE ACTUALLY AJAR, THIS COULD CAUSE A SAFETY RISK. VEHICLE DOORS CANNOT BE LOCKED WHEN DOOR AJAR WARNING IS PRESENT. THIS COULD PRESENT A SAFETY RISK IF DOORS NEED TO BE LOCKED. *TR

Electrical System
Filed Mar 2, 201538,000 milesNV

DRIVER SIDE DOOR INDICATOR STAYS ON EVEN THOUGH DOOR IS SHUT. DOME LIGHT WON'T GO OFF AND DOORS WON'T LOCK. BATTERY WENT DEAD. I HAVE TO SLAM DOOR HARD SEVERAL TIMES TO GET INDICATOR AND LIGHT TO TURN OFF AND DOORS TO LOCK. *TR

Electrical System
Filed Mar 1, 201543,234 milesMO

THE DRIVER'S DOOR SENSOR IS DEFECTIVE CAUSING THE DOORS TO NOT LOCK AND THE INTERIOR LIGHTS TO STAY ON. THE LIGHTS ON IS A SAFETY HAZARD ESPECIALLY AT NIGHT. THE FALSE DOOR AJAR WARNING COULD CAUSE THE DRIVER TO DISREGARD A TRUE DOOR AJAR WARNING. *TR

Structure › Body › Door
Filed Feb 28, 201537,000 milesOK

DRIVER SIDE DOOR INDICATOR STAYS ON EVEN THOUGH DOOR IS SHUT. DOME LIGHT WON'T GO OFF AND DOORS WON'T LOCK. BATTERY WENT DEAD. I HAVE TO SLAM DOOR HARD SEVERAL TIMES TO GET INDICATOR AND LIGHT TO TURN OFF AND DOORS TO LOCK. *TR

Electrical System
Filed Feb 27, 201525,000 milesOH

MY 2013 EDGE IS NEW WITHIN THE PAST 2 YEARS AND IT IS CURRENTLY UNDER LEASE. THE DOOR AJAR NOTIFICATION IS BEING TRIGGERED CONSTANTLY WHICH IN TURN AFFECTS OTHER MECHANISMS OR ELECTRICAL SYSTEMS IN THE CAR. THE INABILITY FOR THE DRIVER SIDE DOOR TO CLOSE TRIGGERS CAB LIGHTS, THE DOOR AJAR LIGHTS, AND THE LOCKING OF DOORS. THESE ISSUES CAN OCCUR WHILE STATIONARY/PARKING AND AT VARIOUS SPEEDS WHILE DRIVING...AT NIGHT AND DURING THE DAY. THE CAB LIGHT BEING ON AT NIGHT IS THE MOST DANGEROUS FROM A DRIVING STANDPOINT, BECAUSE IT AFFECTS VISIBILITY TO A POINT OF WANTING TO TRY AND OPEN AND SHUT IT AT HIGH SPEEDS. I DON'T KNOW IF HAVING THE CAB LIGHT ON WHILE IT IS PARKED IS ENOUGH TO DRAIN THE BATTERY OR EVEN HOW LONG THE CAB LIGHT EVEN STAYS ON, BUT UNFORTUNATELY I'M GOING TO PROBABLY LEARN THIS THE HARD WAY AND BE STRANDED. ALSO, THERE IS DEFINITELY A RISK OF HAVING ITEMS STOLEN FROM MY CAR. *TR

Engine
Filed Feb 27, 201549,000 milesCA

WHILE DRIVING MY 2013 FORD EDGE LOST ALL POWER IN A TURN. THE ENGINE SHUT DOWN, THE LOW OIL LIGHT CAME ON AND I HAD A HARD TIME STEERING THE CAR DUE TO THE LOST OF POWER AND THE CAR STILL IN DRIVE. FORTUNATELY NO ONE WAS BEHIND ME OR IN FRONT OF ME AT THE TIME. UPON READING SEVERAL FORUMS ON THIS PROBLEM I FIND THAT I'M NOT THE ONLY ONE WHO HAS EXPERIENCED THIS PROBLEM AS IT APPEARS THIS PROBLEM HAS BEEN HAPPENING FOR YEARS. WHAT DOES IT TAKE TO GET A RECALL ON THIS PROBLEM, A FATAL ACCIDENT? I'LL BE TAKING MY CAR TO THE DEALER SINCE I DRIVE IN TRAFFIC EVERY DAY AND I CAN'T AFFORD THIS TO HAPPEN IN THAT CONDITION, BUT IT SOUNDS LIKE THE DEALER WON'T DO ANYTHING ABOUT THE PROBLEM AS PER PREVIOUS POSTS INDICATE SUCH. *TR

Air Bags
Filed Feb 27, 201514,100 milesNE

PURCHASED A CAR FROM : PLATINUM AUTO GROUP, INC. 29300 GODDARD RD. ROMULUS, MI 48174 PHONE- 313-205-4844 PLATINUM AUTO SPECIALIZES IN BUYING, REPAIRING AND SELLING WRECKED REBUILT USED CARS.THE CAR HAD BEEN IN AN ACCIDENT AND WAS REPAIRED AS WE WERE TOLD WE TOOK THE CAR TO GET LOOKED OVER AFTER WE RECEIVED IT. OUR FORD MECHANIC ADVISED US THE PASSENGER AIR BAG HAD NOT BEEN PROPERLY FIXED AND THAT HE WAS NOT SURE IF IT WOULD OPERATE PROPERLY AND IF IT WOULD, EVEN IF IT WOULD BE SAFE. THE HOLE IN THE DASH CAUSED BY THE PREVIOUS ACCIDENT HAD BEEN PATCHED WITH A RUBBER FLOOR MAT AND NOT TO FORD MOTOR SPECS. WHEN WE CONFRONTED THE DEALER ABOUT THE PATCH JOB WE WERE TOLD IT WAS " A CUSTOM MADE AIR BAG COVER, WE USE THEM ALL THE TIME" HE SAID. DEALER FINALLY AGREED TO REPAIR AIR BAG AS WELL AS OTHER ITEMS ON THE CAR. WE GOT THE RUN AROUND FOR SEVERAL MONTHS, DEALER TOLD US THEY WOULD FIX IT AND NEVER HAVE. WE NOW HAVE A CAR THAT WE CAN'T DRIVE AS IT IS NOT SAFE AND WILL NOT PASS NEBRASKA SAFETY INSPECTION AS IT SITS. I HAVE PICTURES OF THE DASH FOR REVIEW. I WOULD LIKE TO BE CONTACTED BY YOUR AGENCY AS TO A RESOLUTION. *TR

Electrical System
Filed Feb 27, 201535,250 milesCA

DRIVING DOOR AJAR WARNING LIGHT COMES ON WHEN THE DOOR IS NOT AJAR. WHEN THIS HAPPENS YOU CAN'T LOCK THE DOORS AND THE OVERHEAD LIGHTS STAY ON MAKING IT DANGEROUS TO DRIVE AT NIGHT AND IS A SAFETY HAZARD TO OCCUPANTS. *TR

Electrical System
Filed Feb 25, 201545,000 milesMN

DOOR AJAR LIGHT CONTINUALLY COME ON, WHICH RESULTS IN A WARNING LIGHT, DOORS WON'T LOCK, CAN SET THE ALARM WHEN PARKED. THE DOOR (DRIVER SIDE DOOR) IS CLEARLY CLOSED. THIS IS THE SECOND FORD EDGE (PREVIOUS WAS A 2011 MODEL) THAT HAS HAD THE EXACT SAME PROBLEM. CLEARLY A TREND AND A DESIGN FLAW. PREVIOUS SWITCH WENT BAD AT JUST UNDER 40,000 MILES. *JS

Electrical System
Filed Feb 17, 201545,000 milesMN

DOOR ADJAR SWITCH DOESN'T WORK. INTERIOR LIGHTS STAY ON DRAINING THE BATTERY, CANNOT LOCK DOORS ANYTHING! THIS IS A MAJOR PROBLEM WITH ALL OF THESE VEHICLES. *TR

Electrical System
Filed Feb 11, 201538,000 milesTX

DRIVER'S DOOR OPEN REMAINS ON WHEN DOOR IS CLOSED. WARNING SOUND COMES ON WHILE DRIVING. *TR

Electrical System
Filed Feb 10, 201550,000 milesCT

DRIVER'S DOOR OPEN LIGHT COMES ON WHEN DOOR IS CLOSED. THIS HAPPENS VERY OFTEN AND CAUSES INTERIOR LIGHT TO STAY ON. WARNING LIGHT "SHIFT TO PARK" AND WARNING SOUND COMES ON WHILE DRIVING. *TR

Electrical System
Filed Feb 9, 201567,000 milesNC

TL*THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER DOOR AJAR WARNING LIGHT ILLUMINATED WHEN THE DOOR WAS CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

Electrical System
Filed Feb 9, 201541,000 milesOH

THE DRIVER'S DOOR SENSOR INDICATES THAT THE DOOR IS AJAR WHEN IT IS CLOSED AND WILL NOT TURN OFF UNTIL THE DOOR IS REPEATEDLY SLAMMED. THE INTERIOR DOME LIGHT WILL NOT TURN OFF AND THE ELECTRONIC CHIME WILL CONTINUE TO SOUND UNTIL THE SENSOR IS ACKNOWLEDGED OR THE DOOR IS SLAMMED UNTIL THE SENSOR TURNS OFF. *TR

Electrical System
Filed Feb 6, 201537,000 milesNM

THE DRIVERS DOOR AJAR SWITCH GIVES FALSE AJAR INDICATIONS. THIS CAUSES THE DOME LIGHTS TO STAY ON WHICH IS A NIGHT TIME DRIVING SAFETY HAZARD. THE FALSE READING PREVENTS THE DRIVER FOR SEEING ANY VALID AJAR SITUATIONS. WITH THE DOME LIGHTS ON, CREATES AN UNSAFE ENVIRONMENTS WHEN SITTING IN THE CAR AT NIGHT IN A PUBLIC AREA. THE DOORS WILL NOT LOCK WHEN SITTING IN THE CAR. *JS

Electrical System
Filed Feb 5, 201545,800 milesCA

SENSOR IN DRIVERS DOOR LATCH SENDS MESSAGE TO DASH PANEL "DOOR AJAR". THIS RESULTS IN A WARNING BELL EVERY TIME CAR STARTS FROM COMPLETE STOP. WE ARE CONCERNED THERE MIGHT BE SOMETHING ELSE WRONG & WE WOULDN'T NOTICE THE WARNING AS IT HAPPENS SO OFTEN AS WE DRIVE. *TR

Structure › Body › Door
Filed Feb 5, 201529,000 milesTX

THE DRIVER DOOR AJAR SENSOR IS ALWAYS ON EVEN WHEN I CLOSE THE DOOR. THE DRIVE DOOR AJAR SENSOR NEVER GOES OFF. IT CAUSES THE LIGHTS TO COME ON WHILE I AM DRIVING, IT WILL NOT LET ME LOCK THE DOORS WHILE I AM INSIDE THE CAR AS WELL AS THE LIGHTS STAY ON FOR OVER 5 MINUTES WHEN I TRY TO LOCK THE CAR AFTER I GET OUT. THIS IS DRAINING MY BATTERY. *TR

Electrical System
Filed Feb 3, 201532,000 milesCO

DRIVERS DOOR LATCH FAULTY. CAUSES "DOOR AJAR" AND "SHIFT TO PARK" WARNING LIGHTS EVEN THOUGH DOOR COMPLETELY SHUT. IGNORING THE WARNING LIGHT IS DANGEROUS. UNDER WARRANTY FORD'S PROCEDURE IS STILL TO ONLY CLEAN THE CONTACTS AND NOT REPLACE THE UNIT. THIS FAULT OCCURRED AGAIN AFTER THEY CLEANED. *TR

Electrical System
Filed Feb 2, 201538,000 milesNJ

DRIVER DOOR AJAR SENSOR MALFUNCTIONING AND INTERIOR LIGHT STAYS ON AND DOOR IS FULLY CLOSED ONLY HAVE 41,000 TO OPEN AND CLOSE TOO MANY TIMES FOR IT TO GO OUT AND IF THAT EVEN WORKS. *TR

Engine
Filed Feb 1, 201549,559 milesTX

THERE WERE TWO INCIDENTS INVOLVING LOSS OF ENGINE POWER WHILE ACCELERATING IN TRAFFIC. I DO NOT HAVE THE DATE OF THE FIRST OCCURRENCE, BUT IT WAS APPROXIMATELY ONE MONTH BEFORE THE SECOND OCCURRENCE. BOTH TIMES, AS I WAS ACCELERATING FROM A STOP LIGHT, THE ENGINE WAS STILL RUNNING, BUT HAD NO POWER AND I DRIFTED TO A STOP. THE WARNING MESSAGE LIGHT WAS A PICTURE OF A WRENCH. THE FIRST OCCURRENCE WAS ON A TWO-LANE ROAD WITH DEEP DITCHES ON BOTH SIDES, AND THERE WAS NO OTHER PLACE TO STOP BUT IN THE MIDDLE OF THE ROAD. FORTUNATELY, CARS BEHIND ME STOPPED IN TIME. THE SECOND TIME, I WAS ACCELERATING UP A HILL ON A FOUR-LANE ROAD WITH MIDDLE TURN LANE. I WAS ABLE TO DRIFT TO THE TURN LANE AND STOP THERE. WHEN I RESTARTED THE CAR BOTH TIMES, POWER WAS RESTORED. THE FIRST TIME THIS HAPPENED, WE TOOK THE CAR TO A REPAIR SHOP THE FOLLOWING DAY. THERE WERE NO CODES, BUT FROM THE WARNING LIGHT, THEY THOUGHT IT WAS THE THROTTLE BODY. ON THE SECOND OCCURRENCE, MY HUSBAND AND I IMMEDIATELY DROVE TO AN AUTO PARTS STORE. THEY WERE ABLE TO READ A CODE AND IT WAS TROUBLE CODE P2111, THROTTLE ACTUATOR "A" CONTROL SYSTEM - STUCK OPEN. THE FORD DEALER INDICATED THERE WERE NO RECALLS ON THIS PROBLEM AND THEY WERE NOT AWARE OF ANY ISSUES. BOTH TIMES, IT WAS A FRIGHTENING AND DANGEROUS SITUATION THAT COULD HAVE INVOLVED INJURIES, IF THE CAR(S) FOLLOWING REAR-ENDED THE VEHICLE. *TR

Electrical System
Filed Jan 27, 2015114,651 milesAZ

TL*THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE "DRIVERS DOOR AJAR" WARNING LIGHT ILLUMINATED SPORADICALLY. AS A RESULT, THE VEHICLES WARNING CHIMES WOULD INTERMITTENTLY ACTIVATED, THE MAP LIGHTS IN THE VEHICLE WOULD STAY LIT, AND THE DOORS WOULD NOT LOCK ON THEIR OWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 114,651.

Structure
Filed Jan 26, 201539,500 milesMI

DOOR AJAR WARNING (ON SCREEN AS WELL AS REPEATED BELL NOISE) CAME ON WHILE I WAS ON A 2 LANE ROAD WITH NO SHOULDERS AVAILABLE DUE TO SNOW ALONGSIDE ROAD. I WAS FORCED TO STOP IN MIDDLE OF ROAD TO OPEN AND CLOSE DOOR REPEATEDLY TO TURN OFF DOOR AJAR. IT FELT LIKE DOOR WAS CLOSED BUT SENSOR KEPT INDICATING IT WAS OPEN. PROBLEM ABATED FOR A FEW DAYS BUT HAS COME BACK NOW. *TR

Electrical System
Filed Jan 26, 201536,500 milesAZ

THE DOOR AJAR LIGHT WARNING COMES ON AS WELL AS THE INTERIOR MAP LIGHTS, THE DOOR HAS TO BE SLAMMED A NUMBER OF TIMES BEFORE THE WARNING GOES OFF AND THE LIGHTS GO OFF. IN ADDITION WHEN EXITING THE CAR IT CAN NOT BE LOCKED UNTIL YOU SLAM THE DOOR MORE THEN ONCE TO SHUT OFF THE ALERT. *TR

Electrical System
Filed Jan 26, 201540,000 milesOK

MY DOOR SENSOR ON MY DRIVER'S SIDE CONTINUES TO ALERT ME THAT IT'S OPEN, WHEN IT ISN'T. THIS CAUSES MY DOME LIGHT TO STAY ON AND ALL MY DOORS NOT TO LOCK. I HAVE TO SLAM MY DOOR HARD MULTIPLE TIMES TO GET IT TO GO OFF, OR JUST DRIVE WITH IT ON. *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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