Page 45 of 49 · complaints 2,201–2,250 of 2,447

2013 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Unknown or Other
Filed May 31, 2015MT

DRIVERS DOOR ALARM KEEPS GOING OFF AFTER SHUTTING DOOR. CAR WON'T LOCK. HAVE TO SLAM DOOR SEVERAL TIMES BEFORE IT GOES OFF.

Unknown or Other
Filed May 31, 201552,000 milesCO

THE DOOR AJAR ALARM SOUNDS WHEN THE DRIVER DOOR IS SHUT. AT FIRST I COULD OPEN AND CLOSE THE DOOR (SOMETIMES NUMEROUS TIMES) AND IT WOULD GO OFF. NOW IT STAYS ON ALL THE TIME. THE DOORS WILL NOT LOCK AND THE OVERHEAD LIGHT COMES ON SOMETIMES. I FEEL THIS IS A SAFETY HAZARD THAT FORD SHOULD RECALL AND REPAIR.

Power Train
Filed May 30, 201531,290 milesPR

I WAS DRIVING MY FORD EDGE 2013 ABOUT 35 MPH WHEN SUDDENLY THE ENGINE LOST IT'S POWER TO IDLE, LUCKILY I WAS IN A RURAL ROAD AND I WAS ABLE TO STOP THE CAR IN THE SIDE OF THE ROAD, IN THE FRONT PANEL A YELLOW WRENCH SYMBOL WITH NO MESSAGE APPEARS, I TURN OFF THE ENGINE AND WAIT ABOUT 30 SECONDS THEN I STARTED IT BACK AGAIN AND CONTINUE MY WAY WITHOUT ANY PROBLEM, THE NEXT DAY (YESTERDAY NIGHT) I EXPERIENCE THE SAME PROBLEM BUT THIS TIME ENTERING IN THE HIGHWAY AT SPEED ABOUT 55 MPH WITH THE SAME RESULTS AS THE DAY BEFORE. I BOUGHT THIS CAR LAST TUESDAY.

Electrical System
Filed May 30, 201558,000 milesPA

THE FRONT DRIVER SIDE DOOR AJAR SWITCH IS MALFUNCTIONING. THE DOOR DOES NOT 'KNOW' IT IS CLOSED. SOMETIMES SLAMMING IT WORKS, SOMETIMES NOT. DID SOME ONLINE RESEARCH AND THIS IS A VERY COMMON ISSUE AND THE FIX IS VERY EXPENSIVE. MANY MECHANICS THINK IT SHOULD BE RECALLED.

Engine
Filed May 29, 20153,000 milesDE

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE HAD AN OIL LEAK AND THERE WAS AN ABNORMAL ODOR COMING FROM THE ENGINE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE OIL PAN WAS REPLACED AND THE OIL WAS REPLENISHED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Service Brakes
Filed May 28, 201553,000 milesPA

WE GOT IN THE CAR TO LEAVE WORK AND, IN THE PARKING LOT, NOTICED THAT THE BRAKES HAD GONE COMPLETELY SOFT. THERE WAS A SLOW HISS WHEN PRESSURE WAS APPLIED. WE WERE ABLE TO DRIVE THE CAR TO A SHOP THE NEXT DAY BUT IT TOOK A LOT OF PRESSURE, PUTTING THE BRAKE PEDAL TO THE FLOOR TO GET THE CAR TO STOP. THIS CONDITION CAME ON SUDDENLY AND WITHOUT WARNING.

Electrical System
Filed May 27, 201544,270 milesNJ

DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED WHICH KEEPS THE INTERIOR LIGHT ON AND PROHIBITS THE DOORS FROM LOCKING WHILE DRIVING. THIS CREATES SAFETY ISSUES THROUGH THE DISTRACTION OF HAVING THE INTERIOR LIGHT CONSTANTLY ON AND THE DOORS NOT LOCKING. THROUGH ONLINE RESEARCH, I'VE NOTICED THAT THIS IS A VERY COMMON PROBLEM FOR MY TYPE OF VEHICLE AND NOTICED THAT NOTHING HAS BEEN DONE ABOUT IT AT THIS POINT.

Structure › BodyCrash
Filed May 27, 20154,801 milesCA

THE CAR SURGED FORWARD AFTER THE BREAK PEDAL WAS DEPRESSED WHICH RESULTED IN A CRASH INTO A TREE. DAMAGE TO THE FRONT END. THE CAR WAS DRIVABLE TO THE REPAIR SHOP. AT LEAST THREE OTHER INCIDENTS WHERE THE CAR SURGED FORWARD BUT DID NOT RESULT IN A CRASH. TOOK THE CAR TO FUTURE FORD AND THEY COULD NOT DUPLICATE THE PROBLEM SO NOTHING WAS DONE. LATEST EVENT ON 5/22/2015 WHERE THE CAR SURGED FORWARD AND CRASHED INTO A BUILDING. IN BOTH INCIDENTS, WE WERE LUCKY IN THAT NOBODY WAS INJURED. THE SURGES LAST ABOUT 4 TO 5 SECONDS.THE AIR BAGS DID NOT DEPLOY. NOTHING IS DONE TO STOP THE SURGE EXCEPT PUSH HARDER ON THE BREAK PEDAL. FUTURE FORD SERVICE MANAGER STATED NOTHING CAN BE DONE WITHOUT POSITIVE PROOF IN THE ERROR CODES.

Electrical System
Filed May 27, 201546,000 milesMN

FORD EDGE LATCH DOOR AJAR, DOME LIGHTS STAY ON NIGHT DRIVER HAZARD

Electrical System
Filed May 26, 201538,000 milesTN

DRIVERS SIDE DOOR KEEPS STATING IT IS OPEN WHEN IT IS CLOSED. CONTINUES TO STAY ON UNTIL MULTIPLE CLOSURES OF THE DOOR, THEN WILL COME BACK ON WHEN AT LOW SPPED OR COMES TO A STOP.

Electrical System
Filed May 26, 201557,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT A LOW SPEED, THE DOORS FAILED TO AUTOMATICALLY LOCK. IN ADDITION, THE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS UNAVAILABLE.

Unknown or Other
Filed May 26, 201530,000 milesMO

THE DRIVER SIDE DOOR CAN BE CLOSED AND LIGHT WILL COME ON SAYING DOOR AJAR EVEN IF THE DOOR IS SHUT. THIS MAKES ME STOP THE CAR AND CLOSE DOOR AGAIN.

Service Brakes
Filed May 21, 201558,308 milesIL

THE BRAKE FLUID LINE ON THE REAR BRAKES WAS NOT ALLOWING BRAKE FLUID THROUGH THEREFORE CAUSING THE REAR BRAKE PADS TO CONTINUALLY STAY ENGAGED. THE OUTER RIM OF BOTH REAR ROTORS WAS COMPLETELY CHARRED AND BURNT RED ALONG WITH THE SURFACE OF THE ROTOR BEING COMPLETELY WORN AND GOUGED. I WAS TOLD BY THE REPAIR SHOP THAT I WAS LUCKY THEY DID NOT START A FIRE FROM RUNNING SO HOT. THE REAR ROTORS, PADS AND BRAKE FLUID LINES ALL HAD TO BE REPLACED.

Structure › Body
Filed May 20, 201541,000 milesHI

DRIVERS SIDE DOOR AJAR SENSOR STAYS ON. MAYBE SEVERAL TIMES OF CLOSING IT REAL HARD TURNS IT OFF L. WILL EVEN ILLUMINATE IN THE MIDDLE OF DRIVING.

Electrical System
Filed May 20, 201540,000 milesOH

DRIVERS SIDE DOOR KEEPS STATING IT IS OPEN WHEN IT IS CLOSED. CONTINUES TO STAY ON UNTIL MULTIPLE CLOSURES OF THE DOOR.

Structure › Body
Filed May 19, 201551,000 milesSD

WHILE DRIVING DOWN A STREET, SUDDENLY THE "DRIVERS DOOR AJAR" ALARM AND WARNING LIGHT CAME ON ON THE DASH, THE DOOR WAS SECURED SHUT, BUT INTERIOR LIGHTS CAME ON AS IF DOOR WAS OPEN. SINCE THE INITIAL DATE OF INCIDENT THE VEHICLE NOW DOES THIS DURING OPERATION, WHETHER THE VEHICLE IS PARKED, OR IN MOTION. A CALL TO THE LOCAL FORD DEALERSHIP SERVICE DEPARTMENT IT WAS INDICATED THAT THIS HAS BEEN A COMPLAINT OF HUNDREDS IF NOT THOUSANDS OF LATE MODEL FORD OWNERS AND THAT, STILL AT THIS TIME, FORDMOCO HAS NOT ISSUED A RECALL FOR THE DOOR LATCHES, THUS IF NOT UNDER THEIR 3YR/36,000MILE WARRANTY THE PART WOULD HAVE TO BE REPLACED AT THE VEHICLE OWNERS EXPENSE OF AROUND $400-$500 U.S. FOR THE PART AND REPAIR. I WAS DIRECTED TO FILE A COMPLAINT VIA SAFERCAR.GOV WEBSITE, AND TO ALSO EXPLORE MANY INTERNET WEBSITES AND FORUMS RELATED TO THIS ONGOING ISSUE. UPON A BRIEF INTERNET SEARCH, I WAS EASILY ABLE TO FIND THAT INDEED THE FORD SERVICE ADVISER WAS CORRECT IN THE AMOUNT OF COMPLAINTS BY MANY LATE MODEL VEHICLE OWNERS CONCERNING THE DOOR LATCH SENSOR FAILURES, CAUSING THE ALARM/WARNING LIGHT TO ACTIVATE WHILE THE VEHICLE IS IN MOTION, OR PARKED, WHETHER THE VEHICLE WAS ON OR OFF.

Electrical System
Filed May 18, 201534,500 milesIL

THE DRIVER DOOR AJAR ALARM STARTED GOING OFF, AND THE DOORS UNLOCKED WHILE THE CAR WAS MOVING ON THE INTERSTATE. IT HAS NOW HAPPENED SEVERAL TIMES BOTH WHILE DRIVING DOWN THE ROAD AND WHEN GETTING IN THE VEHICLE. NOW, THE DOME LIGHT AND OUTSIDE MARKER LIGHTS REMAIN ON AND DRAIN THE BATTERY WHEN THE VEHICLE IS IN PARK BECAUSE THE SENSOR ISN'T READING THAT THE DOORS ARE CLOSED.

Structure › Body › Door
Filed May 18, 201546,000 milesGA

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE INSTRUMENT PANEL DOOR WARNING LIGHT REMAINED ILLUMINATED WHEN THE DOORS WERE SECURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

Unknown or Other
Filed May 17, 201548,000 milesPA

DRIVER SIDE DOOR AJAR CENSOR IS BAD. FORD HAS KNOWN OF THE PROBLEM FOR A LONG TIME. WHEN YOU SHUT THE DRIVER SIDE DOOR THE DASH LIGHT INDICATES THE DOOR IS STILL OPEN SO YOU CLOSE IT AGAIN AND AGAIN AND AGAIN. IVE GOOGLED IT AND FORD KNOWS ABOUT IT BUT I GUESS THEY RATHER YOU SPEND 500 DOLLARS TO GET IT FIXED THEN DO A RECALL. IT HAPPENS ALL THE TIME SHUTTING THE DOOR AND RESHUTTING THE DOOR OVER AND OVER TO GET THE LIGHT TO GO OUT AND TO GET IT TO STOP DINGING IVE READ ALL THE COMPLAINTS ON LINE AND STILL FORD DOES NOTHING WHY DONT THEY HAVE TO TELL YOU THIS PROBLEM BEFORE YOU BUY THE VEHICLE ISNT THAT FRAUD. IF YOU KNOW OF A PROBLEM YOU HAVE TO DISCLOSE IT. YOU DO WHEN YOURE SELLING AND BUYING A HOUSE!!!!

Unknown or Other
Filed May 17, 201548,000 milesGA

MY DRIVER SIDE DOOR AJAR SENSOR STAYS ON EVEN WHEN MY DOOR IS COMPLETELY SHUT. SOME TIMES I HAVE TO OPEN AND CLOSE IT SEVERAL TIMES AND ALMOST SLAM IT SHUT TO GET THE SENSOR TO GO OFF..

Electrical System
Filed May 16, 201563,000 milesCA

VEHICLE DOOR LOCK SENSOR IS MALFUNCTIONING INCORRECTLY CREATING DRIVING AND SAFETY HAZARDS, BELIEVES DOOR IS AJAR WHEN COMPLETELY CLOSED. VEHICLE ASKS YOU TO SHIFT TO PARK AND DOME LIGHTS STAY ON WHILE DRIVING AT NIGHT CREATING A GLARE. DOORS DO NOT AUTO LOCK WHEN DRIVING WHICH IF A CHILD GRABBED A HANDLE, THEY COULD POTENTIALLY BE THROWN FROM THE VEHICLE. SECURITY OF THE VEHICLE IS COMPROMISED WITH THIS ISSUE, AS WELL AS A TENDENCY TO DRAIN THE BATTERY, CREATING ENVIRONMENTAL ISSUES DUE TO FREQUENTLY NEEDING TO PURCHASE / CHANGE REPLACEMENT BATTERY.

Structure › Body
Filed May 15, 201525,000 milesTX

2013 FORD EDGE DRIVER DOOR SENSOR REMAINS AJAR, I CLOSE THE DOOR MORE THAN 7 TIMES FOR THE INSIDE LIGHT TO TURN OFF. WHILE DRIVING THE SENSOR WILL TURN ON AND DOORS WILL NOT LOCK.

Unknown or Other
Filed May 15, 201527,000 milesMN

DOOR AJAR INDICATOR IS HIGHLIGHTED. DEALER TELLS ME NOT COVERED BY MY EXTENDED OR FACTORY WARRANTY. TELL ME DOOR LATCH NEEDS REPLACEMENT. WHEN I GOOGLE KNOWN ISSUES WITH FORD EDGE GUESS WHAT IS THE NUMBER ONE RESULT? DOOR LATCH. WHY IS THERE NOT A RECALL ON THIS POTENTIAL SAFETY ISSUE?

Electrical System
Filed May 14, 201529,000 milesMT

DOOR LATCH SWITCH WILL NOT RECOGNIZE THAT THE DOOR IS SHUT. I TOOK IT IN FOR WARRANTY AND FORD SPRAYED IT WITH LUB. AND SAID IT WOULD FINE. BECAUSE OF IT EVERYTIME YOU BRAKE THERE IS A CHIME. YOU CANNOT LOCK THE DOORS THE POP OPEN AGAIN. DOME LIGHTS WILL NOT GO OFF AND BATTERY IN CAR WILL GO DEAD IF YOU LEAVE THE KEYS IN THE IGNITION. I AM CONCERNED THAT THE AIRBAGS WILL NOT DEPLOY IN AN ACCIDENT. I THINK THAT THIS NEEDS FURTHER INVESTIGATION ON FORDS BEHALF. IT IS A DISTRACTION DURING DRIVING AND ALSO A SAFETY CONCERN THE DOORS WILL NOT LOCK WHEN I HAVE KIDS IN THE CAR. I TRIED TO HAVE IT REPAIRED AND THE REPAIR FAILED.

Unknown or Other
Filed May 14, 201532,000 milesTX

DOOR ADJAR LIGHT REMAINS ON AFTER DOOR IS CLOSED. BEGAN AS INTERMITTENT PROBLEM, BUT NOW IS CONSTANT. DUE TO THIS ISSUE, DOME LIGHTS STAY ON, DOOR ADJAR LIGHT AND WARNING TONES WILL NOT TURN OFF, AND DOORS DO NOT LOCK.

Electrical System
Filed May 11, 201570,000 milesPA

DOOR AJAR LIGHT COMES ON WHEN DOOR IS OBVIOUSLY CLOSED. IT CAN TAKE UP TO 10-15 SLAMS TO GET THE LIGHT TO GO OFF. ANNOYING ALERT TONE GOES OFF UNTIL IT'S CLOSED AND DOME LIGHT STAYS ON. ALSO, CAR WILL NOT LOCK IF DOOR DOES NOT REGISTER AS CLOSED. THIS PROBLEM HAS PERSISTED FOR OVER A YEAR, BUT ODDLY GOES AWAY DURING THE WINTER MONTHS. JUST NOW, MY WINDSHEILD WIPERS WON'T TURN OFF. I DON'T KNOW IF THESE ISSUES ARE RELATED, BUT IT ALL SEEMS ELECTRICAL IN NATURE.

Electrical System
Filed May 11, 201546,000 milesIL

THE VEHICLE REPORTS AN OPEN DOOR WHEN ALL DOORS ARE CLOSED. THE INTERIOR LIGHTS WILL NOT TURN OFF AND THE DOORS WILL NOT LOCK UNTIL THE DOOR IS REPORTED CLOSED.

Engine
Filed May 5, 201555,000 milesCA

THIS IS NOW THE SECOND TIME I'VE LOST ALL POWER WHILE DRIVING. THE CAR COMPLETELY SHUTS DOWN, STEERING BECOMES UNCONTROLLABLE AND THE OIL PRESSURE LIGHT COMES ON. CAR IS AT THE DEALERSHIP AS I TYPE AND I'M BEING TOLD THE CAR HAS NO CODES OF WHAT HAPPENED. I'M NOT SURE HOW A COMPUTER DOESN'T REGISTER A LOW OIL PRESSURE LIGHT OR HOW IT'S NOT HARD CODED SOMEWHERE IN THE COMPUTER SYSTEM THAT THE CAR JUST CUT OUT AT 5MPH. THE FIRST TIME I WAS OKAY AS NO ONE WAS IN FROM OF ME. THIS TIME I ALMOST WIPED OUT 2 CARS IN A PARKING STRUCTURE WHILE ON A DOWN HILL RAMP. *TR

Structure › Body
Filed May 5, 201540,000 milesWI

A VEHICLE IN FRONT OF ME SLOWED DOWN AND WHEN I WENT TO TAKE MY FOOT OF THE GAS MY TENNIS SHOE GOT CAUGHT ON THE PLASTIC TRIM ON THE ENGINE COMPARTMENT NEXT TO THE GAS PEDAL.. I HAD TO PULL HARD TO GET MY FOOT OFF THE GAS. I BROUGHT THE VEHICLE TO THE FORD DEALER AND WAS TOLD THAT ALL THE EDGES HAD THE TRIM AND THEY DID NOT SEEM CONCERNED. IT ONLY HAPPENS WHEN MY LEG WAS RESTING ON THE SIDE OF THE ENGINE COMPARTMENT WHILE HOLDING DOWN THE GAS PEDAL. IT HAPPENED SEVERAL TIMES WHILE DRIVING ON THE ILLINOIS FREEWAY. THE CAR IN FRONT OF ME SLOWED DOWN AND BY THE TIME I GOT MY FOOT OFF THE GAS PEDAL I HAD TO APPLY THE BRAKES QUICKLY AND THE VEHICLE BEHIND ME ALMOST HIT ME. I THINK FORD SHOULD BE REQUIRED TO MODIFY THE TRIM IN THAT AREA. *TR

Electrical System
Filed May 4, 201561,000 milesWA

DRIVER SIDE DOOR AJAR SENSOR BAD. NO MATTER HOW HARD YOU SLAM THE DRIVERS DOOR, THE SENSOR GIVES A DASH WARNING LIGHT THAT DRIVER DOOR IS AJAR. *TR

Electrical System
Filed May 4, 201543,000 milesIL

AFTER ENTERING VEHICLE AND SECURELY CLOSING DRIVER DOOR, THE DOOR AJAR SENSOR INDICATES THE DOOR IS NOT LATCHED. OPENING AND CLOSING THE DOOR SEVERAL TIMES USUALLY WILL EVENTUALLY RECTIFY THE PROBLEM. SOMETIMES THE DOOR AJAR SENSOR WILL TRIGGER WHILE DRIVING FOR NO APPARENT REASON. THIS HAS ALSO HAPPENED TWICE WHEN ROLLING UP THE DRIVER-SIDE WINDOWS AS THE WINDOW JUST REACHES THE CLOSED POSITION. *TR

Electrical System
Filed May 4, 201543,000 milesFL

DRIVER DOOR AJAR SENSOR FAILING. EVEN THOUGH THE DRIVER DOOR IS FULLY CLOSED AND LOCKED, THE DASH REPORTS THE DOOR IS AJAR. CAUSES DOME LIGHTS TO STAY ON, CHIMES TO SOUND, AND DRAINS BATTERY. CLEANING AND OILING WITH SILICON SPRAY HELPS SOME, BUT IS A TEMPORARY FIX AT BEST. FORD DEALER WANTS OVER $600 TO REPLACE LATCH ASSEMBLY. *TR

Electrical System
Filed May 3, 201528,000 milesTX

DOOR AJAR SWITCH NOT WORKING PROPERLY - IT INTERMITTENTLY INDICATES THE DOOR IS STILL OPEN. THE INTERIOR LIGHTS STAY ON, AND "DOOR AJAR" WARNING IS ANNUNCIATED. ADDITIONALLY, THE DOORS WILL NOT LOCK WHILE DRIVING, AND CANNOT BE LOCKED AFTER PARKING IF TRYING TO USE THE EXTERIOR KEYPAD. *TR

Structure › Body › Door
Filed May 1, 201550,000 milesCA

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE OPERATING THE VEHICLE, THE DOOR AJAR WARNING MESSAGE FOR THE FRONT AND REAR DRIVER SIDE DOORS WOULD DISPLAY ALTHOUGH THE DOORS WERE COMPLETELY SECURED. THE CONTACT ALSO INDICATED THAT AFTER TURNING THE VEHICLE OFF AND CLOSING THE DOORS, THE BATTERY WOULD BECOME DRAINED DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS AND THE DOOR SWITCHES WERE CLEANED AND/OR REPLACED BUT THE FAILURE WOULD RECURRED APPROXIMATELY 10,000 MILES LATER. IN ADDITION THE CONTACT INDICATED THAT DUE TO THE FAILURE THE DOORS WERE UNABLE TO BE LOCKED WHILE OPERATING THE VEHICLE AND THE INTERIOR LIGHTS WOULD REMAIN ON. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Electrical System
Filed May 1, 201540,000 milesOH

A CONSTANT DRIVER DOOR AJAR ALERT WHEN THE DOOR IS NOT AJAR. WILL TRY TO CLOSE THE DOOR MULTIPLE TIMES AND STILL GET THE SAME ALERT. THE INTERIOR LIGHTS WILL NOT GO OFF BECAUSE OF THE MESSAGE. THIS CAUSES A SAFETY HAZARD BECAUSE THE DRIVER WILL NOT KNOW IF THEIR DOOR IS AJAR OR NOT. THE INTERIOR LIGHTS WILL REMAIN ON AND THIS CAUSES THE BATTERY TO WEAR OUT MUCH FASTER THAN NORMAL AND CAN CAUSE A VERY SERIOUS HAZARD FOR THE DRIVER AT NIGHT. *TR

Electrical System
Filed Apr 30, 201552,314 milesMI

THE DRIVER DOOR AJAR ALERT STAYS ON EVEN WHEN THE DOOR IS COMPLETELY SHUT. IT IS KEEPING THE INTERNAL LIGHTS ON, AND ISN'T ALLOWING THE DOORS TO LOCK. IT IS ALSO NOT ALLOWING TO LOCK AFTER THE VEHICLE IS SHUT OFF WITHOUT OPENING AND SHUTTING THE DOOR SEVERAL TIMES. *TR

Structure › Body
Filed Apr 29, 201570,000 milesFL

VEHICLE DOOR IS CLOSED BUT WARNING READS DOOR AJAR. DOORS WILL NOT LOCK BECAUSE THE DOOR IS AJAR BUT IT'S NOT. INSIDE STAYED ON FOR ABOUT 2 MIN WHILE DRIVING. SOMETIMES I GET I'M AND THERE ARE NO PROBLEMS THEN THE DOORS WILL UNLOCK AND THE DOOR AJAR SHIFT TO PARK POPS ON. OR I COULD BE DRIVING WITH THE DOOR AJAR WARNING ON BUT DOORS ARE CLOSED THEN THE DOORS LOCK AND WARNING GOES AWAY. I THOUGHT IT WAS THE SENSOR BUT THE DOOR CLOSES BUT DOES NOT LATCH. *TR

Structure › Body › Door
Filed Apr 28, 201552,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 6/11/15*CN

Electrical System
Filed Apr 27, 201547,000 milesTN

MY 2013 FORD EDGE SUV IS IN THE FORD SHOP AS I WRITE THIS ? IT'S BEEN THERE SINCE FRIDAY, DUE TO A LATCH ISSUE ? WHICH IS A FORD PART MALFUNCTION. (A BAD PART) A PART THAT WILL NOT LAST AND MAY NEED TO BE REPLACE AGAIN.. *TR I GOOGLE IT FRIDAY AND SAW THERE ARE SO MANY COMPLAINTS ON THE PART, I DON'T UNDERSTAND WHY IT'S NOT RECALLED OR THE FORD COMPANY I BOUGHT IT FROM CAN'T JUST REPLACE IT. FORD WANTS $484 FROM ME TO REPLACE THIS PART, I AM SO UPSET. PLUS THEY HAVE HAD MY CAR FOR THREE DAYS. AFTER THIS I AM DONE WITH FORDS!!! MY FIRST NEW SUV, MY FIRST FORD PURCHASE AND IT'S ALREADY IN A SHOP, DUE TO A PART THAT WAS NOT A GOOD PART TO START OUT WITH. IF YOU GUYS WANT TO BUY THIS SUV FROM ME, MAKE ME AN OFFER. I AM NOT A HAPPY CUSTOMER. READY TO GO TO TOYOTA OR A HONDA. *TR

Latches/Locks/Linkages
Filed Apr 27, 201547,000 milesTN

MY 2013 FORD EDGE SUV IS IN THE FORD SHOP AS I WRITE THIS ? IT'S BEEN THERE SINCE FRIDAY, DUE TO A LATCH ISSUE ? WHICH IS A FORD PART MALFUNCTION. (A BAD PART) A PART THAT WILL NOT LAST AND MAY NEED TO BE REPLACE AGAIN.. I GOOGLE IT FRIDAY AND SAW THERE ARE SO MANY COMPLAINTS ON THE PART, I DON?T UNDERSTAND WHY IT?S NOT RECALLED OR THE FORD COMPANY I BOUGHT IT FROM CAN?T JUST REPLACE IT. FORD WANTS $484 FROM ME TO REPLACE THIS PART, I AM SO UPSET. PLUS THEY HAVE HAD MY CAR FOR THREE DAYS. ? AFTER THIS I AM DONE WITH FORDS!!! MY FIRST NEW SUV, MY FIRST FORD PURCHASE AND IT?S ALREADY IN A SHOP, DUE TO A PART THAT WAS NOT A GOOD PART TO START OUT WITH. IF YOU GUYS WANT TO BUY THIS SUV FROM ME, MAKE ME AN OFFER. I AM NOT A HAPPY CUSTOMER. READY TO GO TO TOYOTA OR A HONDA. *TR

Electrical System
Filed Apr 27, 201565,789 milesTX

MY LEFT REAR DOOR STAYS AJAR WHICH KEEPS THE LIGHTS ON WHICH KILLS MY BATTERY. ALSO WHEN I'M IN PARK MY DRIVE TRACTION CONTROL LIGHT TURNS OFF AND ON. AS A FORD CUSTOMER I WISH THEY WOULD RECALL THESE DEFECTS SO I WOULDN'T HAVE TO PAY FOR PARTS OUT OF MY OWN POCKET. *TR

Structure › Body › Door
Filed Apr 26, 201545,000 milesIA

DRIVERS SIDE DOOR HAS A DOOR AJAR ALARM WHEN DOOR IS CLOSED TIGHTLY . LIGHTS STAY ON AND DOORS DO NOT LOCK. *TR

Electrical System
Filed Apr 25, 201542,000 milesUT

BOUGHT THIS EDGE AND IN LESS THAN A MONTH LATER THE "DOOR AJAR" LIGHT STARTING COMING ON. ALMOST A YEAR LATER AND STILL NOTHING HAS WORKED IN FIXING IT. DEALER WANTS $400 TO FIX SOMETHING THAT SHOULD BE RECALLED BY FORD. MAJOR SAFETY HAZARD AS YOU CANNOT LOCK THE DOORS WHEN YOU HAVE THIS ERROR. *TR

Electrical System
Filed Apr 24, 201540,000 milesAZ

THE DRIVER SIDE DOOR AJAR INDICATOR LIGHTS WHEN THE DRIVER SIDE DOOR IS CLOSED. AFTER SEVERAL ATTEMPTS AT OPENING AND CLOSING THE DOOR, THE INDICATOR SHUTS OFF. THE DOME LIGHT STAYS ON UNTIL THE INDICATOR SHUTS OFF. THE INDICATOR HAS COME ON WHILE DRIVING, CAUSING THE DOME LIGHT TO COME ON AND THE DOOR LOCKS TO UNLOCK. THIS SITUATION HAS IMPAIRED MY VISIBILITY DURING NIGHT TIME DRIVING. THE DOME LIGHT WILL DRAW DOWN THE BATTERY IF YOU ARE NOT AWARE THAT IT IS ON WHEN LEAVING THE VEHICLE. *TR

Electrical System
Filed Apr 22, 201546,300 milesVA

THE SENSOR ON THE DRIVER'S SIDE DOOR TO DETECT DOOR CLOSURE MALFUNCTIONS REPEATEDLY AND DOES NOT REGISTER THAT THE DOOR IS CLOSED EVEN IF THE DOOR LATCH IS IN PROPER POSITION. THIS CREATES A SIGNIFICANT SAFETY HAZARD IN THAT THE DOORS CANNOT BE FULLY LOCKED (SIGNIFICANT CRASH SAFETY RISK) WHILE DRIVING OR STOPPED AT A STOPLIGHT (PERSONAL SECURITY RISK, REMAINS ABLE TO OPEN DOOR FROM THE EXTERIOR). THIS IS A RECURRENT PROBLEM AND FROM ENCOUNTERS WITH OTHER OWNERS, THIS IS CONSISTENT ACROSS THESE VEHICLES AND RECURS EVEN IF THE PART IF REPLACED. THIS IS IN VALIDATION OF FMVSS NO. 206 REQUIREMENTS. *TR

Vehicle Speed ControlCrash1 injured
Filed Apr 22, 201517,000 milesMI

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT 3 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF A VEHICLE AND INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR BRUISES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

Unknown or Other
Filed Apr 21, 201559,791 milesMI

DOOR LATCH DRIVER DOOR NEED TO REPLACE $415.00. *TR

Structure › Body › Door
Filed Apr 20, 201570,120 milesVA

DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED THE INTERIOR DOME LIGHTS WILL NOT GO OFF. *TR

Structure › Body › Door
Filed Apr 18, 201545,000 milesNJ

WHEN THE DRIVER'S DOOR IS CLOSED THE DOOR AJAR SENSOR REMAINS ON ALTHOUGH THE DOOR IS DEFINITELY CLOSED. THE DOOR HAS TO BE SLAMMED SHUT ANYWHERE FROM 3-7 TIMES BEFORE THE DOOR AJAR SENSOR SHUTS OFF. AT TIMES IT SHUTS OFF AND WHILE DRIVING IT COMES BACK ON. IF THE SENSOR REMAINS ON THE DOORS WILL NOT AUTOMATICALLY LOCK. *TR

Electrical System
Filed Apr 15, 201541,400 milesSC

IT STARTED OVER THE PAST FEW WEEKS. START THE CAR AND THE DOOR AJAR LIGHT COMES ON AND STAYS ON REGARDLESS IS I OPEN AND CLOSE THE DOOR HARDER. PUT THE CAR IN GEAR AND YOU HAVE THE WARNING LIGHTS TO PUT THE CAR IN PARK. THE DOOR LOCKS WILL NOT LOCK DURING ONE OF THESE EPISODES AND THE DOME LIGHTS STAY ON. I ALSO LOCK MY CAR DOORS AT NIGHT ONLY TO FIND THAT THEY HAVE UNLOCKED THEMSELVES DURING THE NIGHT AND MY HEADS LIGHTS HAVE TURNED ON AS WELL. THIS HAS HAPPENED ABOUT 6 TIMES. NOT VERY HAPPY RIGHT NOW!!!! *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Ford Edge → · Every Edge year → · How the figures are calculated →