2013 Ford Edge complaints

While driving the car approaching a stop the brake pedal suddenly went almost all the way to the floor. It stayed that way for the next couple of days before going back to a fully functioning brake pedal. Months later it happened again this time without repairing itself. We took it to a local mechanic as well as the local Ford dealership twice. Their computer did not detect anything wrong and yet when the service rep tried the brakes they went clear to the floor! So we had them update the computer software in the car since we never had any warning lights about this issue. The local mechanic as well as the Ford dealership suspect it is the HCU unit within the ABS system. The problem is there are no replacement parts available to remedy the problem. We have read many similar complaints online. We believe Ford should fix this issue.

I purchased this vehicle used in August 2025 from the estate of a friend's relative. The records show it was meticulously maintained and no recall notices have been unaddressed. The prior owner used it infrequently and it still has just under 90k miles. There were no major engine issues when my local repair shop (over 12 years and 3 vehicles) inspected all systems, and the vehicle passed for PA state inspection and emissions. However, driving more, I noticed that the brakes would intermittently become "mushy" or "hard" and overall less responsive. I needed to use a lot of force to fully stop over a longer distance. There was also a hissing noise while braking and sometimes the cabin air fan would blast on suddenly. Then, while stopped at a red light and applying the brakes, the engine shut off and check engine light came on. My mechanic detected O2 sensor codes P2195/P2197 indicating "stuck lean." But nothing about the brake booster, and so we cleaned it up a bit and tried to get more of an understanding of the issue. Now I know that the compromised engine vacuum from the booster air leak is impacting the fuel/air balance. Extremely unsafe. This has now happened MANY times while I try to get a good diagnosis and help. It's scary, and makes city driving very challenging. On multiple occasions I feared I would hit other vehicles or would have to "creep" at a light to alleviate the airflow issues from braking. If I have to be at a light for more than a moment, I will put the car

The backup camera rarely works. It either has a black screen, an upside-down image or the image has lines through it. This puts me, my passengers and pedestrians in danger while trying to reverse out of parking spaces. There is a recall for newer Ford Edges but not for a 2013 so Ford is aware of the issue. I also previously owned a different 2013 Ford Edge and it had the same problems.

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an upside-down and fuzzy image. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed rear-view camera system. The contact was informed that the rear-view camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not under recall. The contact owns another Ford vehicle that experienced a similar failure, and the vehicle was included in the recall. The contact was informed by the independent mechanic to wait for a recall notification for the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

I have been having issues with headlights on my vehicle for awhile. We have changed the bulbs several times to try to make it easier to see. The headlights barely light up the street in front of you and is very dangerous to drive like this. I looked up online and apparently I am not the only one that is complaining of the issue. This is extremely unsafe and I'm afraid to drive anywhere at night due to poor lighting. I see people changed bulbs and changed entire headlights costing $300.00 or more a light and the problem is still not resolved. I am very concerned for not only myself and my familie's safety, I am concerned for others safety too. Something needs to be corrected in these vehicles. It is an extremely important part of driving - being able to see in front of you. Please advise.

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a blurry upside-down image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

My backup camera continues to not work and says I need to contact the dealership. When I contact the place that I got it from it says it's not covered under their warranty in the contact Ford. When I contact Ford they said there was some rear backup camera thing going on and that the recall had not been issued yet? Also I've been having issues with it connecting to any kind of device, it will say connecting phone and load and load and load and never connect or the phone will be connected and say it's not connected so calls and stuff won't come through and when calls you come through it switches to aux and then you can't hear the person who's speaking which I find dangerous because then you have to touch your phone while driving. Another issue that I'm having is when I fill up my tank it is saying for example if I put $40 in and it's the same price it was the day before and I have to fill up my tank I would get different readings so sometimes I might get like 370 in other days I might get like 205 which makes it difficult to really gauge how much gas you have. Have had multiple times where I've had to completely reset the infotainment system because it does not work and you can't push any buttons on it including the buttons that are below that infotainment system that control tuning seeking and temperatures of the car and do you think that there's some electrical problems somewhere that could be causing all of these issues.

The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 5 MPH and depressing the brake pedal while exiting a parking lot, the brake pedal went to the floorboard. The contact pumped the brake pedal to stop the vehicle. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

At stop light, went to make a right turn and sounded like loud thumping noise under car. Had to have it towed home to find out the transfer case failed locking up my wheels as I was making a right turn from us 231 onto broadway in crown point Indiana

The rear view camera image suddenly became inverted (upside down) and the guide lines normally displayed disappeared. This defect appears permanent. Due tot the camera malfunction it is easy to be disoriented and collide with object behind the vehicle. On several occasions I ran into parking lot dividers and planters.

The contact owns a 2013 Ford Edge. The contact stated while attempting to start the vehicle, the rearview camera displayed a blank screen and was glitching. A dealer was contacted. The vehicle taken to the dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 108,000.

Rearview Camera display is upside down.

The rear view camera displays either a blank, distorted, or upside down image. This issue is identical to the recall notice 25V572, for a 2016 Ford Edge, which we also own. My son received his drivers license three months ago. While he realizes he must turn and look, the back up camera is an invaluable tool to prevent backing accidents. We have shown a dealer previously and were quoted a price that is too expensive for us to repair. The camera system was looked at by a service advisor. Ironically, the advisor remarked that this is a common issue with 2013 Edges. There is a caution triangle that periodically appears that reads back up camera is disabled, or something to that effect.

Dash is saying rearview camera is unavailable please contact the dealership

The driver side passenger "door ajar" sensor stays on constantly and is unsafe because we aren't sure if the door is truly open or not? We are scared to have passengers sit on that side of the vehicle for fear of the door flying open and causing injury by falling out or other injury because the sensor does not tell us accurately as to whether the door is truly closed all the way or not. It also drains the battery over time due to constantly being on. This problem has been going on for 2 years. We had it looked at by a mechanic. We were told they can replace the sensor, but it would likely go out again because this is a manufacturer defect, and a well known problem for Ford Edges as well as other Ford models, but they refuse to issue a recall. This is EXTREMELY UNSAFE. The other safety concern I have is the need for a recall on our VIN SPECIFIC rear view camera. The screen went blank and then, when it came back on, the image is flipped upside down and has vertical lines across the screen making it extremely difficult to see. This is a crucial component to safety. This happened approximately 1 year ago. This is EXTREMELY UNSAFE as we can back over and KILL someone if we don't go super slow and intensely observe the camera while in reverse. This is even more dangerous in poorly lit places. There were no warnings or sensors indicating a problem with the camera. It just went blank and then PERMANENTLY flipped the image upside down.

The backup camera is sometimes upside down, flashes, or won't come on at all. Various things other than functioning properly. I've completed the Sync update and that didn't resolve the issue. This started happening around the same time newer Ford models were showing the exact same issues.

Was going 70 mph (speed limit) and hit a deer, car was totaled. Upon impact my seatbelt locked up and I smelled smoke, but the airbags didn't actually deploy. No warning signs or prior issues known.

The rear back up camera image is inverted. I see that the 2015-2018s were recalled but this is also happening with the 2013s

The rearview camera does not function properly. Most of the time, it shows a blank screen or nothing at all. Sometimes it tells me to contact the dealership. Other times, it shows the camera view but upside down. It puts myself and others at risk because I can't see clearly when I am backing up. The problem is covered by a known recall. However, my vehicle is not covered by the recall.

The contact owns a 2013 Ford Edge. The contact stated that while driving at a slow speed and taking a right turn, while attempting to depress the brake pedal, the brake pedal felt mushy. The contact stated that excessive force was required to depress the brake pedal. The contact stated that the brake pedal had lost pressure for a moment. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under an open recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 13N02, as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 135,000.

The 2013 Ford Edge began giving trouble after sitting at an intersection or pulling out of the driveway to enter major traffic. The vehicle would hesitate to accelerate as though it is running out of gas but it isn't out of gas. When you continue pressing on the accelerator it would jerk then accelerate. We barely escaped being hit from the rear because the vehicle died while pulling out onto the feeder, whereupon I struggled to pull into a nearby gas station. The brake pedal is generally stiff but can be depressed, however, in other instances, when braking the brake pedal sometimes becomes hard to depress but becomes easier after the car is driving for a long stretch, such as the freeway. When you start the car the panel is normal but as you begin driving the Check Brake System failure light begins to appear in Red and the ABS light and the oil light. Similar incidents as the previously mentioned situations have happened on numerous occasions.

The contact owns a 2013 Ford Edge. The contact stated that while attempting to start the vehicle, the contact became aware that the rearview camera displayed a blank screen or an upside-down image. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the VIN or the model year was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 193,000.

A few years ago, I brought my Edge into a dealership in Shawnee Mission, KS (Shawnee Mission Ford) for the rearview camera malfunctioning. What occurs is, once I put the car in reverse, the camera will, sometimes come on, once I begin backing out, the camera will shut off and a message will appear. On some occasions, the camera will operate, but 9 times out of 10 it will always go black with a pop up message. I want my vehicle to be included in the recall if the backup camera is the issue please.

Since the day I bought my 2013 Edge I have had nothing but problems ranging from Backup Camera always has a distorted image, appears upside down or it will just be blank. For the last year I have had my car looked at, changed everything that could possibly be changed to now my car can be going down the road running 55-60 MPH and the car will just shut down and flash random warnings on the dash but the scariest & most unsafe part is how the steering wheel locks up or I lose power steering making it hard to move or coast off the road to safety. At this point I don't know what else to do. Questions below are asking for dates but unfortunately there are so many dates that my car does this as it happens almost daily so I will put date for the last day I drove it. Right now it has been sitting at a mechanic's place for the last 3.5 weeks.

The backup camera stopped working consistently in June 2025. Safety recall has been issued for 2015 vehicles and newer, but not for 2013 and 2014 years. Ford dealer said the camera needs to be replaced for $740, but numerous online comments show other Ford owners with the same issue starting at the same time. I believe this is a software issue, and would like 2013 Ford Edge to be added to safety recall.

The rear back up camera intermittantly fails on this vehicle. About 70% of the time, it displays a black screen. The screen will display "Contact Dealership." This has been occurring for approx. 1 year.

The rearview camera has not been working correctly for now over 8 years or more. The rearview camera issue causes a blank or distorted image on the center display. It is now displaying the image upside down as well. There are currently other Ford vehicle vehicles that are being recalled for this issue. I wanna know why our vehicle is not included in this. It is a 2013 Ford edge which I have talked to other people that own the same year have the same issues. This is very upsetting because this is an issue with other vehicles that are not included in those recalls.

The back up camera shows an inverted image. This has been happening for the past year. This is similar to the recall for 2015-19 Ford Edges, however we are have a 2013.

There is currently a recall on back up cameras for ford edges 2015-2019, the cameras are upside down, blacking out, lots of issues. My edge is a 2013 and I am having the same issue. I am unable to use the camera as it’s upside down and when it’s not upside down, it’s flashing off and on. It’s hazardous and this should fall under the recall as well. I was told since I have a 2013, it does not fall under the recall. Which it should.

It is my rear view camera. I would put the vehicle in reverse and it will sometimes start to work and than it will shut off and a message comes across saying I need to contact dealership. It will sometimes come up and be upside down or I will put the vehicle in reverse and the back up camera just flashes while in use. I have not taken the vehicle to the shop. I have called and they said it sounds electrical. But the recall you just released on 2015 Ford edges for the back up camera is the same thing that is going on with my vehicle and I have a 2013.

The contact owns a 2013 Ford Edge. The contact stated that while attempting to reverse, the back over prevention camera malfunction and failed to display an image. There was no warning light illuminated. The vehicle was taken to a local auto body shop where it was diagnosed, and the contact was informed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,953.

Water pump failure coolant leaking out of it Was driving at 10mph in parking garage when temperature gauge went to hot on cluster instrument everyone was ok had have had vehicle for about a month before breakdown private dealer did say there were no issues car has not been checked by a certified dealership.

The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 40 MPH, the brake pedal was depressed too slowly for traffic; however, the brake pedal was soft and went to the floorboard. The vehicle was steered to the right and rolled down into a ditch to avoid crashing into the vehicle in front. The contact stated that the engine was still running. There was no warning light illuminated. The vehicle was turned off and restarted to reset the braking system; however, the brake pedal was still soft. There was no damage to the vehicle, and the contact was able to drive out of the ditch and back to the residence. The vehicle was not yet taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact stated that in 2024, the vehicle was repaired under Customer Satisfaction Program: 13N02 - Brake Booster (Service Brakes, Hydraulic). The manufacturer was informed of the failure. The failure mileage was approximately 110,000.

Replaced Master Brake Cylinder and Brake Booster due to hard Braking. Also, ABS Control lights are illuminated. Codes show failed ABS module creating safety issue when fast breaking. Brake pushes down to the floor periodically Repair is very costly to fix.

Water pump replacement needs to be done on my ford edge. Driving down the highway my ford edge started over heating out of no where. When I pulled over check everything out. Discovered I was leaking antifreeze, and the leak was coming from the water pump area. Now my car is sitting due to can’t find a shop to replace it for a decent price . Was told this was common issue with my car and there’s big lawsuit over it due to not being a recall issue

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump. The contact was informed that the fuel pump and fuel lines needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

The contact owns a 2013 Ford Edge. The contact stated that while shifted into reverse(R), the camera image on the front display screen was black and the message "Contact Dealer" was displayed. The contact stated that the image was constantly black, and the camera or the display had stopped functioning. The contact researched online and related the failure to NHTSA Campaign Number: 25V442000 (Back Over Prevention); however, the VIN was not included in the recall. The contact notified the manufacturer and was informed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 122,000.

The contact owns a 2013 Ford Edge. The contact stated there was an abnormal air hissing sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. In addition to the sound, the brake pedal was firm, requiring extra force on the brake pedal while attempting to stop the vehicle. The contact called a dealer, and an appointment was scheduled for a diagnostic test to be performed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 146,000.

Stiff brake and hard shift

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a Yellow Wrench symbol (Power Train Malfunction), and the vehicle went into LIMP Mode. The contact was able to restart the vehicle and continued driving. The failure occurred two more times the same day while driving at undisclosed speeds. The failure occurred two days later while driving at approximately 10-15 MPH. The vehicle was not taken to the dealer; however, the dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

The contact owns a 2013 Ford Edge. The contact stated that while driving through a mountainous area, the brake pedal became firm. There was no warning light illuminated. The contact depressed the brake pedal and was forced to pump the brake pedal and depress the brake pedal to the floorboard to stop the vehicle. The contact initially contacted an independent mechanic and was informed that the model vehicle was under recall for the vacuum pump. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the manufacturer and was informed that the VIN was not included in the recall and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

The brake pedal became stiff. The pedal would depress and eventually stop the car but then occasionally more play would be in the pedal. When the vehicle stopped the pedal would depress further and additional pressure would have to be applied to get the vehicle to stop completely. A service campaign bulletin was issued for my other vehicle ( Feb 20, 2024- Reference Number 13N02), same model, same year for a brake booster replacement, yet no service campaign was issued for this vehicle. My vehicle would not stop completely consistently without stomping on the pedal. My garage informed me to return it to Ford for warranty replacement of the brake booster, just like my other Ford Edge ( same year, same model). Brake fade was noticed in Fall of 2024 and confirmed by my garage in Feb 2025.

The contact owns a 2013 Ford Edge. The contact stated while in reverse(R), the rearview camera displayed a blank image. Additionally, the contact also stated that upon shifting to drive(D), the rearview camera remained activated temporarily. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in a recall, and the contact was provided an estimated fee for the repair. The contact declined to pay for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was then referred to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 63,000.

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was black. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to an unknown recall; however, the VIN was not included in the recall. The manufacturer was made aware of the failure, but no assistance was provided. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 159,000

The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal extended to the floorboard, causing the braking distance to become extended. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The contact was informed that the ABS module was on back order. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.

WHILE DRIVING ON THE HIGHWAY LESS 60 MPH MY SUNROOF EXPLODED AND GLASS SHATTERED EVERYWHERE. I HAD MY CHILD IN THE CARSEAT WHILE THIS HAPPEN. THERE NOTHING THAT I HEARD OR VISIBLE THAT HIT IT. SO NOW IM TRYING TO GET IT REPLACE AND THE DEALERSHIP NEED TO ORDER THE GLASS AND I NEED TO WAIT. I FOUND OTHER REPORT ONLINE ABOUT THIS HAPENING TO THE SAME MODEL BUT THERES NO RECALL. BUT OTHER RECALL FOR OTHER FORD MODEL AND YEAR HAVING THIS SAME ISSUE.

Brake booster went bad on the vehicle after 8 years. Brake pedal had to be pressed to the floor. The fuel line had a leak so anytime gas was put into the vehicle it would leak down the frame to the ground. Wiring for the back up camera goes in & out. I’m afraid of the brakes not working & a fire being caused by the leaking fuel or faulty electrical lines connecting the rear camera to the display.

The contact owns a 2013 Ford Edge. The contact stated that there was an air hissing sound near the brakes, entering the cabin of the vehicle. The contact stated that while depressing the brake pedal, the brake pedal was hard and tight, requiring added force to depress the brake pedal. There was a loss of power brakes. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the power brake booster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 161,000.

The contact owns a 2013 Ford Edge. The contact stated while driving approximately 20-25 MPH on a turning lane and depressing the brake pedal, the brake pedal travelled down to the floorboard, and the vehicle failed to respond. The contact pumped the brake pedal until the vehicle responded. The contact stated that the failure recurred while driving and approaching a yellow traffic light, causing the braking distance to be extended, and the vehicle skidded and stopped in the middle of the roadway, where there was incoming traffic. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that Ford Campaign Number: 13N02(Extended Warranty Coverage on Brake Booster) had expired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was black and the message "Camera Not Available" was displayed. Additionally, the contact stated that the vehicle had failed to accelerate as needed while depressing the accelerator pedal. The vehicle was taken to the local independent mechanic who was unable to determine the cause of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 195,000.