2013 Ford Edge complaints

VEHICLE'S FRONT DRIVER SIDE DOOR LATCH WARRANTY COVERAGE, SPOKE TO SEVERAL FORD SUPERVISORS THEY TOLD ME THEY SENT OUT A LETTER TO COVER THAT ISSUE AND I SHOULD HAVE RECEIVED IT IN DECEMBER 2019 WHICH I DID NOT RECEIVE TILL JANUARY 27TH 2020 THE LETTER CLEARLY SHOWS THE JANUARY 2020 DATE. HENCE MY MILES ARE OVER THE MILEAGE THAT THE LETTER STATES. NO FORD SUPERVISORS WILL OVER RIDE THE 245 MILES I HAVE OVER, SO I HAVE TO DEAL WITH IT MYSELF. I STARTED FIGHTING THIS ISSUE 4 YEARS AGO. IT'S IRONIC THAT I GET THE LETTER AND NOW THEY WON'T COVER IT. SO ONCE AGAIN IT'S A SAFETY ISSUE BECAUSE THE DOORS WON'T LOCK, LEAVING MY GRANDCHILD VULNERABLE TO ANYONE WHO CAN OPEN THE DOOR WHILE STOPPED OR PARKED OR HE MAY OPEN THE DOOR WHILE THE VEHICLE IS MOVING AND GET INJURED.

MY SENSOR LIGHT FOR DIRIVER SIDE SEAT BELT SHOWS DOOR IS AJAR WHEN DOOR IS SHUT. I HAVE TO OPEN AND SHUT DOOR A COUPLE TIME FOR THE SENSOR TO GO OFF

THE SPEED OF MY CAR WAS LIMITED TO NO MORE THAN 15 MPH. LUCKILY THIS HAPPENDED IN A PARKING LOT AND NOT ON THE FREEWAY. THE CAR WAS TOWED TO A FORD DEALER AND THE PROBLEM WAS DIAGNOSED AS A FAULTY ELECTRONIC THROTTLE BODY (ETB). THIS COMPONENT WAS RECALLED IN CUSTOMER SATISFACTION PROGRAM 16B23. HOWEVER, IT WAS ONLY ISSUED FOR 2011-2012 MODEL YEAR EDGE AND MKX VEHICLES EQUIPPED WITH 3.5L OR 3.7L ENGINES. GIVEN THE SEVERITY OF THIS ISSUE, IT SEEMS THAT THE RECALL SHOULD BE LOOKED AT FOR THE 2013 FORD EDGE AS WELL.

I REPORTED ABOUT 3 -4 YEARS AGO ABOUT DOOR AJAR PROBLEM. MY CAR WAS IN WARRANTY THEN. RECEIVED LETTER TO-DAY JAN 2020 ABOUT FIXING PROBLEM NOW MY CAR ACCORDING TO THEM IS OUT OF WARRANTY AND NOW THEY WILL NOT COVER THIS DEFECT. THERE SHOULD BE NO TIME FRAME ON THIS ISSUE. IT IS A FACTORY DEFECT THEY JUST WANT CONSUMER TO PAY ONCE AGAIN FOR THERE DEFECT NOT A HAPPY CAMPER.I WILL NOT RECOMMEND A FORD TO ANY ONE AS THEY DO NOT STAND BY THERE PRODUCTS

PARK LIGHT INDICATION NIT WORKING WHEN PUTTING CAR IN PARK. WHEN SHAFTING INTO PARK, THE INDICATOR ON DASH DIES NIT SHOW P. IT DOESN'T SHOW ANY TRANSMISSION SETTING. IF I TURN CAR OFF, AN ERROR APPEARS SAYING TO SHIFT CAR INTO PARK. DRYING FIRST FEW MONTHS, I COULD TOGGLE THE SHIFT PUTT ON OR WIGGLE THE SHUFFLE CONTROL AND THE LIGHT INDICATING PARK WOULD APPEAR THUS ALLOWING ME TO TURN CAR OFF WITHOUT ALARM. IT IS BECOMING INCREASINGLY DIFFICULT TO GET THE LIGHT TO APPEAR AFTER PLACING THE LEVER IN PARK. AT TIMES, I MUST RESTART THE CAR IF I HAVE TURNED IGNITION OFF , RESHIFT AND HOPE IT RECIGNUZES THE PARK SETTING. SINCE THE LIGHT IS INCREASINGLY NOT LIGHTING WHEN IN PARK, IT'S A GUESSING GAME WHEN THRNING CAR OFF. IF IT ISN'T RECOGNUZED (ALTHOUGH SHIFT IS IN PARK) I CANNOT FULLY TURN OFF CAR. ONCE RECOGNIZED IN PARK (WITH OR WITHOUT LIGHT), THE CAR TURNS OFF AS IT SHOULD AND SEAT MOVES BACK AND NO WARNINGS OCCUR. I HAVE RESEARCHED A BIT, IT IS A KNOWN PROBLEM BUT FORD WANTS HUNDREDS IF DOLLARS TO REPAIR. I AM NOT SURE IF CAR US IN PARK OR NIT ANY LONGER

REAR CAMERA INTERMITTENTLY FAILS. THE CAMERA OPERATES FINE AT TIMES, BUT IN MANY CASES, AN ERROR APPEARS ON THE SCREEN INDICATING THE CAMERA IS INOPERATIVE. I HAVE ATTEMPTED TO STOP THE CAR , PUT IT IN PARK, THEN REVERSE TO SEE IF IT WOUKD RESET. IT DOES NIT RESET. THERE ARE TIMES WHEN THE CAMERA INITIALLY OPERATES BUT FAILS AS I BACK UP. I HAVE BEEN TO FORD DEALER AND THEY SAY THAT THE CAMERA MUST BE REPLACED. DON'T QUITE GET THAT - WHY WILL THE CAMERA WORK FINE DURING KNEE ATTEMPT TO BACKUP AND THEN FAIL DURING NEXT ATTEMPT TO BACKUP! THE PROBLEM BEGAN LAST SUMMER (SUMMER OF 2019)

RECENTLY HAD MY VEHICLE SERVICED FOR AN ONGOING DOOR LOCK ISSUE WHERE FORD EXTENDED WARRANTY COVERAGE. DURING THE MOST RECENT SERVICE ON 7 JAN 2020, THE SERVICE ADVISOR ALSO INDICATED AND DOCUMENTED THAT THE PTU (POWER TRANSFER UNIT) IS LEAKING FROM A VENT AND THAT INDICATES IT NEEDS TO BE REPLACED AT APPROX $1,800.00. THE VEHICLE AS NOTED IN THEIR RECORDS AND MY ODOMETER, HAD ONLY 39,100 MILES AT THIS TIME. PER RESEARCH ON THE WEB IT APPEARS THIS IS A WELL KNOWN ISSUE WITH THE FORD EDGE THAT FORD IS AWARE OF AND DISCONTINUED USING THAT PARTICULAR PTU. WHEN QUESTIONED, THE FORD ADVISOR AT HOLMAN FORD INDICATED HE WAS NOT AWARE OF ANY SUCH ISSUES NOR THAT A DIFFERENT DRIVE PART WAS NOW BEING USED BY FORD. FORD IS NOT OFFERING ANY FORM OF COMPENSATION OR CREDIT OR ANY RECOMPENSE AT THIS TIME.

SEAT REAL EASE FOR REAR SEATS DOESN'T WORK. READING FORUMS MULTIPLE PEOPLE HAVE ISSUE AND THE FIX REQUIRES REMOVING SEATS AND REPLACING THE CABLE ON THE RELEASE MECHANISM. DUE TO SAFETY CONCERNS I DIDN'T WANT TO REMOVE AND REPLACE SEAT BY MYSELF.

WHILE THE VEHICLE IS IN MOTION AT HIGHWAY SPEEDS, THE TRANSMISSION FAILS TO SHIFT INTO 5TH OR 6TH GEAR CAUSING EXCESSIVE RPMS, NOISE, AND SHAKING TO THE FRAME AT SPEEDS ABOVE 50 MPH. THIS COULD BE POTENTIALLY HAZARDOUS AND CAUSE SEVERE TRANSMISSION DAMAGE OVER A SHORT PERIOD OF TIME IF NOT REPAIRED.

IN SEPTEMBER 2014, FORD HAS ISSUED A "CUSTOMER SATISFACTION" NOTICE REGARDING THE EXTENDED WARRANTY ON BRAKE FUNCTION COMPONENT. NOTICE ID :13N02. THE ISSUE WAS POSSIBILITY OF BREAK BOOSTER PREMATURE FAILURE LEADING TO UNPREDICTABLE BRAKING PERFORMANCE. THERE ARE 2 SIGNIFICANT ISSUES WITH THIS NOTICE: 1. THE PART THAT FAILS IS A MAJOR SAFETY ISSUE AND SHOULD HAVE BEEN TREATED WITH IMMEDIATE RECALL INSTEAD OF AN EXTENDED WARRANTY OFFERING - AS THE FAILURE OF THIS PART LEADS TO UNPREDICTABLE BRAKING PERFORMANCE AT AN UNPREDICTABLE TIME FRAME. 2. IT ONLY COVERS VEHICLES PRODUCED BETWEEN CERTAIN DATES, WHILE THE REAL EXTENT OF FAULTY BRAKE SYSTEM COMPONENT GOES WAY BEYOND THE SCOPE COVERED IN THIS NOTICE. I OWN A 2013 FORD EDGE TRUCK WITH PRODUCTION DATE OF 06/13. THE MILEAGE ON THIS VEHICLE IS UNDER 58000. ABOUT A WEEK AGO THE BRAKING FUNCTION OF THIS CAR HAS FAILED SIGNIFICANTLY LEADING TO A NEAR CRASH SITUATION. THIS HAPPENED WHEN I WAS DRIVING CLOSER TO A TRAFFIC STOP AT ABOUT 20 MPH AND STARTED GRADUALLY APPLYING BRAKES AND TO MY SURPRISE THE CAR KEPT ON MOVING WITHOUT ANY NOTICEABLE BRAKING APPLIED. REALIZING THAT, I PRESSED THE PEDAL MUCH HARDER TO A DEGREE THAT WOULD BE CLOSE TO ACTIVATING ABS AND ONLY THEN THE CAR CAME TO A HARD STOP. AFTER EXPERIENCING THIS I STARTED RESEARCHING ONLINE AND HAVE LEARNED ABOUT FORD'S NOTICE OF EXTENDED WARRANTY ON BRAKE BOOSTER PART FAILURE - 13N02. I HAD EXACTLY THE SAME SYMPTOMS AS DESCRIBED IN THIS BULLETIN. UPON VISITING DEALERSHIP, T

DOOR IS AJAR NEEDS TO BE FIXED AGAIN. THE DOOR LATCH ASSEMBLY IS AN ISSUE. I HAVE HAD IT REPLACED AT 24K MILES AND NOW OUT OF WARRANTY IT NEEDS TO BE REPLACED AGAIN. THERE NEED TO BE A RECALL ON THESE DOOR SWITCHES. ONE HAS TO OPEN AND CLOSE THE DOOR SEVERAL TIMES FOR THE WARNING TO GO AWAY.

WAS DRIVING AT ABOUT 55 MILES PER HOUR WHEN WHAT SOUNDED LIKE A SHOT GUN WENT OFF MY PANORAMIC SUN ROOF EXPLODED. ALL AROUND THE OUTSIDE PERMEATOR MIDDLE HAD A HOLE

WHILE DRIVING AT APPROXIMATELY 55-60 MILES PER HOUR THE TRACTION CONTROL AND TRACTION CONTROL OFF LIGHT LIT UP AND A RED BRAKE MALFUNCTION LIGHT CAME ON AND THE ENGINE STOPPED WHILE THE CAR WAS IN MOTION. WE COASTED TO THE SIDE OF THE ROAD AND IT TOOK TWO ATTEMPTS TO START IT AGAIN. THE TRACTION CONTROL LIGHT AND TRACTION CONTROL OFF LIGHT IS STILL ON. IT HAPPEN THREE TIMES SO FAR AND TWO OF THOSE TIMES WAS WHILE WE WERE ON THE INTERSTATE IN TRAFFIC TRAVELLING AT 60-70 MPH. THIS WAS NOT SAFE AT ALL. WHEN IT SHUTS OFF THERE IS A BIG THUD SOUND AND THE TRACTION CONTROL, TRACTION CONTROL OFF AND A RED BRAKE MALFUNCTION LIGHT COMES ON. AFTER THE SECOND TIME THERE IS NOW A RATTLE. I HAVE THE CAR AT HOME NOW BUT IT HAS A HESITATION IN IT WHEN IT IS FIRST STARTED THIS ALL HAS HAPPENED IN THE LAST 4 DAYS.

I WAS DRIVING MY CAR WITHOUT ANY PROBLEM. ALL OF A SUDDEN I GO TO PUT MY CAR INTO REVERSE TO BACK UP MY DRIVEWAY AND LOST ALL POWER STEERING. I WAS UNABLE TO TURN MY CAR IN ANY DIRECTION AND WAS STUCK IN THE MIDDLE OF THE STREET WITH 2 YOUNG CHILDREN IN MY VEHICLE. ONCE I TURNED THE CAR OFF AND BACK ON THE POWER STEERING CAME BACK.

BRAKE BOOSTER MALFUNCTION WHILE DRIVING

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR OF FUEL DETECTED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO GARY CROSSLEY FORD (8050 N CHURCH RD, KANSAS CITY, MO 64158, (816) 781-4844) WHERE IT WAS DIAGNOSED THAT THE DAMPER WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS -25200727-39D025. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 111,000.

FRONT DRIVER DOOR LATCH MALFUNCTION. DOESN'T LATCH PROPERLY AND CAUSES DOOR AJAR SENSOR TO STAY ON PERPETUALLY. DUE TO NOT LATCHING PROPERLY, IT POSES A SAFETY HAZARD TO THE DRIVER. FORD HAS HAD A HISTORY OF SUCH ISSUES AND HAS RECALLED SOME OF THEM BUT NOT ON MY MAKE AND MODEL.

I WENT TO WORK THIS MORNING AND PARKED CAR I HAD A HALF A TANK OF GAS AND 8 HOURS LATER WHEN I GOT OFF OF WORK THE GAS GAUGE SAID THAT I HAD A FULL TANK OF GAS. WHEN I GOT HOME AND PARKED CAR I SMELLED A LOT OF FUMES AND GAS.

SUNROOF SPONTANEOUSLY SHATTERED. WE WERE GOING 70 MILES/ HOUR ON THE FREEWAY WHEN IT EXPLODED OUT OF NOWHERE. BOTH DRIVER AND PASSENGER THREW OUR ARMS OVER OUR HEAD BECAUSE IT SOUNDED LIKE OUR CAR HAD BEEN SHOT AT. THE CAR SWERVED INTO OTHER LANES OF TRAFFIC. MOST OF THE GLASS STAYED BUT WE HAD LARGE CHUNKS FALL INTO THE CAR CABIN. THERE WAS ALSO LOTS OF FINE PIECES OF GLASS FALLING INTO THE CAR. WE HAD A 1 YEAR OLD IN HER CARSEAT THAT HAD GLASS FALLING ON HER HEAD. WE DIDN'T DARE DRIVE ANYMORE, TRYING TO AVOID THE GLASS CAVING IN, AND PULLED OFF AT THE NEXT EXIT.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FAILURE WITH THE BRAKE BOOSTER. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL TO THE FLOORBOARD, THE VEHICLE FAILED TO STOP AND THEN SLOWED DOWN. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, CHECKED THE BRAKE FLUID, AND NOTICED THAT IT WAS OK. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED THREE TIMES. THE CONTACT CALLED CORWIN FORD NAMPA (5707 E GATE BLVD, NAMPA, ID 83687, (208) 475-1110) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 147,000.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, AN ABNORMAL HISSING NOISE WAS HEARD COMING FROM THE BRAKES. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL FOR THE BRAKES TO ENGAGE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BEACH FORD (2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 486-2717) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 94,005.

MY CAR TELLS ME MY DOOR IS AT AJAR BUT IT'S NOT

DURING A RECENT SNOW FALL. I WAS DRIVING DOWN THE ROAD. WHEN I WENT TO STOP THE ABS SYSTEM ACTIVATED DUE THE THE SNOWY ROAD CONDITIONS. FROM THEM ON THE BRAKE PEDAL HAS GONE TO THE FLOOR WITH OUT RETURNING BACK TO NORMAL. I DID HAVE THE BRAKES LOOKED AT AND FOUND OUT THE PADS AND ROTORS ARE FINE. THE SERVICE DEPARTMENT WAS NOT ABLE TO SEE ANY ISSUES AND TOLD ME I WOULD HAVE TO TAKE IT TO A FORD DEALERSHIP TO HAVE THE COMPUTER LOOKED AT. BECAUSE THE REPAIR SHOP DOES NOT HAVE ACCESS TO FORD SOFTWARE.

YESTERDAY, I DROVE MY VEHICLE TO A RESTAURANT FOR LUNCH, IT WAS FINE. WHEN I WAS LEAVING THE RESTAURANT AND COMING UP TO A STOP SIGN I APPLY MY BRAKES AND MY BRAKE PEDAL IS SPONGY AND GOES COMPLETELY TO THE FLOOR WITHOUT STOPPING MY VEHICLE. AT THE NEXT STOP SIGN, I STARTED SLOWING DOWN EVEN SOONER AND AGAIN THE BRAKE PEDAL GOES CLEAR TO THE FLOOR. I PULLED OVER AND SHUT MY CAR OFF AND CALLED MY HUSBAND. HE HAD ME RESTART THE VEHICLE AND BACK UP AND GO FORWARD SLOWLY. THE BRAKE PEDAL THEN FELT LIKE IT HAD PRESSURE AND WAS STOPPING ME. I CAREFULLY DRIVE HOME, LEAVING A LOT OF SPACE BETWEEN ME AND VEHICLES IN FRONT OF ME. THIS MORNING THE BRAKES ARE AGAIN SPONGY BUT THEY ARE STOPPING ME WHEN MY PEDAL IS NEARLY FULLY DEPRESSED. I RESEARCHED THE PROBLEM LAST NIGHT AND FOUND THERE WAS A RECALL FOR 2013 FORD EDGE BRAKE BOOSTER BUT WHEN I CALLED THE DEALERSHIP THIS MORNING THEY INFORM ME THAT MY 2013 FORD EDGE IS NOT INCLUDED. THERE A THOUSANDS OF COMPLAINTS ON THE BRAKES ON THESE VEHICLES AND FORD IS NOT STANDING BEHIND THEIR VEHICLES OR MAKING THE PROBLEM RIGHT. THIS IS A SAFETY ISSUE AND FORD NEEDS TO FIX IT. A VEHICLES BRAKES SHOULD NOT JUST FAIL WHILE PARKED FOR 45 MINUTES DURING LUNCH.

REAR DOOR AJAR WARNING LIGHT GOES ON WHEN DRIVING OR STATIONARY

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND A HIGH-PITCHED WHISTLING NOISE WAS HEARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS; HOWEVER, THE VEHICLE WAS ABLE TO STOP. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE HIS WIFE WAS DRIVING. DURING THE FAILURE, THE LOW PRESSURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY COVERAGE FOR THE BRAKE BOOSTER (13N02). THE FAILURE MILEAGE WAS 130,000.

BRAKE MASTER CYLINDER DEVELOPED AN INTERNAL BYPASS LEAK, AT TIMES THE PEDAL WOULD GO TO THE FLOOR WHILE ATTEMPTOING TO STOP, OTHER TIMES THE PEDAL WOULD FADE WHILE SITTING STOPPED WITH FOOT ON PEDAL. BARKE VACUUM BOOSTER DIAPHRAM DEVELOPED A LEAK CAUSING A HARD PEDAL AND VACUUM LEAK WHEN THE PEDAL WAS APPLIED. VACUUM LEAK CAUSED SERVICE ENGINE LIGHT ISSUES.

DOOR AJAR PROBLEM

WHILE DRIVING OVER A BUMP IN THE ROAD ON A CITY STREET, THE BRAKES STOPPED WORKING. BRAKE PRESSURE WAS LOST AND ONLY BY DEPRESSING THE PEDAL TO THE FLOOR COULD A SMALL AMOUNT OF BRAKING POWER BE APPLIED. NO WARNING LIGHTS APPEARED AND NO NOISES, HISSING, ECT WERE HEARD. THE ISSUE OCCURRED THREE TIMES IN THE SAME LOCATION IN THE SPAN OF A MONTH. AFTER TWO INCIDENTS, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO SUSPECTED THE BRAKE BOOSTER MAY BE FAILING. THE MECHANIC COULD NOT CONFIRM AN ISSUE WITH THE BRAKING SYSTEM, BUT WE ELECTED TO REPLACE THE BRAKE BOOSTER AS FUNCTIONAL BRAKES ARE ESSENTIAL AND A BOOSTER RECALL HAS OCCURRED FOR THIS VEHICLE, ALTHOUGH THIS VIN WAS NOT INCLUDED IN THE RECALL. WITHIN A FEW DAYS OF THE REPAIR, THE EXACT ISSUE OCCURRED AGAIN IN THE SAME SPOT, SO THE BOOSTER REPLACEMENT CLEARLY DID NOT RESOLVE THE ISSUE. THE VEHICLE HAS BEEN WELL MAINTAINED WITH NEWLY REPLACED PADS AND ROTORS AND HAS APPROXIMATELY 75,000 MILES. ONCE THE VEHICLE WAS STOPPED, THE BRAKES STARTED WORKING NORMALLY AND CONTINUED WORKING NORMALLY AFTER THE CAR WAS TURNED OFF AND THEN BACK ON AGAIN. THE VEHICLE WILL BE TAKEN TO OUR LOCAL FORD DEALER SHORTLY TO ATTEMPT TO DIAGNOSE THE ISSUE.

MY 2013 FORD EDGE RANDOMLY STALLS DOESN'T MATTER IF I'M TURNING GOING SLOW OR STRAIGHT AND GOING FAST. THE WRENCH LIGHT WILL SHOW UP. I USUALLY STOP, SHUT IT DOWN AND RESTART IT. IT'S PRETTY FRIGHTENING. I BROUGHT IT TO THE REPAIR SHOP AND THEY SAID IT MIGHT BE THE THROTTLE BOTTLE. GOT THAT CLEANED UP WHICH WAS TO DIRTY AND STILL STALLING.

BRAKE BOOSTER FAILURE CAUSING DECREASED STOPPING POWER. FORD RELEASED A BULLETIN 13N02 COVERING THIS VEHICLE UP UNTIL MARCH OF 2013. VEHICLE WAS MANUFACTURED IN JULY OF 2013 AT SAME PLANT. CALLING THEM, THEY STATED THAT THEY WILL NOT COVER. MY VEHICLE HAS 128K MILES ON IT AND THEY OFFERED AN EXTENDED WARRANTY ON THE BULLETIN FOR 10 YEARS 150000 MILES DUE TO THE HIGH RATE OF FAILURES AND SAFETY ISSUES. DEALERSHIP AND FORD CUSTOMER CARE ARE UNWILLING TO ACKNOWLEDGE THAT THE PROBLEM CONTINUED LONGER THAN THEIR CUT OFF DATES. THE VEHICLE WAS IN MOTION AT THE TIME OF FAILURE AT HIGHWAY SPEEDS OF 60MPH . DURING TRAFFIC, AS THE BRAKES BOOSTER FAILED DURING NORMAL STOPPING IN CONGESTED TRAFFIC, MY WIFE HAD TO SWERVE TO AVOID THE CAR IN FRONT OF HER AS SHE PUMPED HER BRAKES TO TRY TO STOP THE VEHICLE. FORTUNATELY HER EXPERIENCE ALLOWED HER TO AVOID AN ACCIDENT. THE LOCAL SERVICE STATION, FOUND THAT THE BOOSTER HAD FAILED, BUT WAS A FEW MONTHS OUT FROM FORDS SUPPLEMENT DATE. I'M ASKING THAT THE NHTSA REVIEW THE PROBLEM AND WILL BE SAVING PARTS AND SERVICE REPAIRS FOR FURTHER INFORMATION IF NEEDED.

BRAKE CYLINDER BOOSTER SYSTEM FAILURE. VEHICHLE VIN NOT INCLUDED IN PREVIOUS RECALLS. CAR WOULD NOT BRAKE; HISSING SOUNDS; HAD TO PUT IN NEUTRAL AND PUSH BRAKE TO THE FLOOR. THIS IS NOT ACCEPTABLE OR SAFE IN A CITY WITH THE TRAFFIC WE HAVE IN HOUSTON. INDEPENDENT DEALER ESTIMATE TO FIX EXCEEDS $1200. FORD NEEDS TO RECALL THIS VEHICLE FOR CONTINUED BRAKE ISSUES.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES MADE A WHISTLING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED EDWARDS AUTO SALES CO (3440 BLUE RIDGE BLVD, WEST UNION, SC 29696, (877) 365-4221) AND EXPLAINED THE ISSUE TO THE PARTS DEPARTMENT WHO AGREED THAT THE POWER BRAKE BOOSTER FAILED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 24642713. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

WHILE DRIVING MY 2013 EDGE (148,000 MILES), WHEN GOING TO APPLY THE BREAK IT SUDDENLY DID NOT WANT TO BREAK CAUSING ME TRY TO VEER FROM TRAFFIC TO AVOID AN ACCIDENT WITH ANOTHER VEHICLE. NEVER HAD A WARNING OR ISSUE BEFORE THIS.THE PEDAL WILL THEN GO ALL THE WAY DOWN. EDGE HAS AN FSA ITEM FOR EXTENDED WARRANTY OF THE BREAK BOOSTER. TAKING TO DEALERSHIP I WAS INFORMED THAT THE MASTER CYLINDER WAS BAD. THE MECHANICS I SPOKE TO STATE THAT THE MASTER CYLINDER AND BRAKE BOOSTER GO HAND IN HAND SO TO SPEAK YET FORD STATES THEY ARE NOT RESPONSIBLE FOR THAT ONLY THE BRAKE BOOSTER. UPON LOOKING UP CUSTOMER ISSUES FOR THIS I SAW THE 2011-2013 F150S HAVE THE SAME ISSUES AND BOTH THE MASTER CYLINDER AND BRAKE BOOSTER WERE BEING REPLACED BY FORD AT NO CHARGE. WHY NOT THE EDGE? IT IS CLEARLY HAVING THE SAME ISSUES AND MY BRAKES ARE IN GOOD CONDITION.THE DEALERSHIP ALSO STATED THE ABS HYDRAULIC CONTROL ASSEMBLY WAS BAD, YET THE ABS LIGHT HAS NOT TURNED ON AND I AM NOT SURE THIS IS ACCURATE AS PRIOR TO TAKING TO THE DEALERSHIP I HAD A MECHANIC LOOK AT IT AND THEY TOLD ME IT WAS THE BRAKE BOOSTER AND MASTER CYLINDER.

I DROVE FOR OVER 8 HOURS WITH THE SEAT WARMER ON HIGH AND I LITERALLY BURNED MY BOTTOM. I ENDED UP HAVING TO GO TO AN URGENT CARE A FEW DAYS LATER WHERE THEY PRESCRIBED ANTIBIOTICS AND A PRESCRIBED OINTMENT. IT HAD A BUG BLISTER WHICH BROKE AND NOW OPEN WOUND. IT IS DEFINITELY A BURN AND NOW TREATING FOR WOUND CARE.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE BRAKE PEDAL WAS SLIGHTLY ENGAGED, THE CONTACT HEARD A CONSTANT ABNORMAL HISSING NOISE. WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD, THE NOISE STOPPED. WHEN THE VEHICLE WAS ENGAGED IN REVERSE, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO GOODYEAR AUTO SERVICE WHERE THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS THEN TAKEN TO BERGLUND FORD, INC. (834 E MAIN ST, SALEM, VA 24153, (540) 389-7291) WHERE THE CONTACT WAS INFORMED THAT THERE WAS A TEAR IN THE DIAPHRAGM AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE EXTENDED WARRANTY DID NOT COVER THE VEHICLE BECAUSE IT WAS SEVEN MONTHS OUTSIDE OF THE WARRANTY DATES. THE FAILURE MILEAGE WAS 56,500.

CAR WAS MAKING A LOUD HUMMING NOISE WHILE IN MOTION.

VACUUM BRAKE BOOSTER NEEDS TO BE REPLACED. I WENT TO DRIVE MY CAR, BACKING OUT OF MY DRIVEWAY, AND IMMEDIATELY THE BRAKES WERE EXTREMELY HARD TO PUSH ON. LUCKILY I WAS BACKING OUT OF MY GARAGE, BUT MY BRAKES FAILED, AND I HAD TO HIT THE EMERGENCY BRAKE TO MAKE THE CAR STOP. I HAD A 1 YEAR OLD IN THE CAR, AND THIS IS A HUGE SAFETY ISSUE. ALSO, I HAD NOTICED EARLIER THAT WHEN I WAS IN DRIVE, BUT SITTING AT A LIGHT, THE CAR WOULD SHAKE. A MINUTE LATER, THE CAR DIED.

THE ENGINE STOPPED WHILE IN MOTION (ON MULTIPLE OCCASIONS), USUALLY WHEN COMING TO A STOP OR TURNING. I LOST STEERING CONTROL AS WELL. THE ERROR "LOW ENGINE OIL PRESSURE" APPEARED ON PANEL. AFTER PUTTING CAR IN PARK AND ATTEMPTING TO RESTART THE CAR, IT USUALLY WOULD RESTART RIGHT AWAY. ON ONE OCCASION, IT TOOK 2 ATTEMPTS TO START IT. FORTUNATELY, THERE WEREN'T ANY CARS DIRECTLY BEHIND ME OR IT WOULD'VE LIKELY CAUSED AN ACCIDENT. A MECHANIC CLEANED THE THROTTLE BODY, REPLACED A PLUG, AND REPLACED A MISFIRING CYLINDER. THE ISSUE HAS NOT HAPPENED AGAIN IN THE 2 DAYS SINCE THEN.

I PLACED CAR IN PARK ON FLAT GROUND, TOOK FOOT OFF BRAKE, AND CAR STARTED ROLLING. THIS HAPPENED A FEW TIMES WITHIN A WEEK BUT HASN'T HAPPENED SINCE THEN. I HAD TO USE EMERGENCY BRAKE WHEN IT DID HAPPEN TO PREVENT CAR FROM MOVING WHILE PARKED.

WHILE DRIVING ON HWY 2 IN WENATCHEE, WA AT 5PM ON OCTOBER 2, 2019 MY SUNROOF EXPLODED. THE SUNROOF WAS CLOSED AT THE TIME. THERE WERE NO OVERPASSES OR CARS NEAR ME WHEN THIS HAPPENED. THE WEATHER WAS PARTLY CLOUDY AND AROUND 72 DEGREES. I WAS DRIVING APPROXIMATELY 60 MPH.

BRAKES STARTED TO MAKE HISSING NOISE. BROUGHT TO MECHANIC TO FIND A FAILED BRAKE BOOSTER. CONTACTED FORD BECAUSE IT IS PART OF EXTENDED WARRANTY. WAS TOLD BY FORD THAT MY VIN WAS NOT PART OF THE EXTENDED WARRANTY COVERAGE. WAS TOLD THE CAR WAS SAFE TO DRIVE, BUT IF THE BRAKES BECOMES HARD I WAS TO 'MASH ON THE BRAKES AND MY CAR WOULD STOP'. FORD KNOWS THERE IS A PROBLEM AND IS NOT TAKING RESPONSIBILITY FOR THE SAFETY OF THEIR VEHICLE.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AIR LEAKING WHILE DEPRESSING THE BRAKE PEDAL WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKES DID NOT FUNCTION WHEN NEEDED AND THE VEHICLE TOOK SOME TIME TO COME TO A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WERE AWARE OF THE FAILURE. THE MANUFACTURER ONCE OFFERED AN EXTENDED WARRANTY REGARDING THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT MEET THE GUIDELINES TO QUALIFY FOR THE RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.

BRAKE PEDAL WENT TO THE FLOOR AS I APPLIED THEM AFTER EXITING INTERSTATE AND PULLING INTO A PARKING LOT. IT WAS TAKEN TO A FORD DEALERSHIP WHERE THE MASTER CYLINDER, BOOSTER AND HCU WERE ALL REPLACED, BUT PROBLEM STILL PERSISTED

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT WAS VERY FIRM. THE CONTACT STATED THAT EXTRA PRESSURE WAS NEEDED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO SISK FAMILY FORD (565 OAK ST, FOREST CITY, NC 28043, (828) 245-1626) WHERE IT WAS DIAGNOSED. THE RESULTS WERE STILL PENDING. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC INFORMED HER OF A TEAR IN THE DIAPHRAGM OF THE BRAKE BOOSTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *BF CONSUMER STATED TEAR IN DIAPHRAM WAS REPAIRED.*JB

WHEN GOING TO BREAK, BREAK PEDAL GOES HALF WAY DOWN AND THEN STOPS, ALL WHILE CAR IS STILL MOVING. BECOMES HARD TO PUSH. WHILE APPLYING BREAK, THERE IS A HISSING NOISE. CAR STALLS WHILE SITTING AT A STOP LIGHT. AT TIME IS HAS ALMOST CAUSED ME TO CRASH MY CAR WITH MY 8 YEAR OLD IN IT. VERY UNSAFE TO DRIVE. UPON TAKING IT TO A MECHANIC, THEY DIAGNOSED IT WITH A FAILING BREAK BOOSTER. DEALER STATED MY CAR IS NOT COVERED UNDER THE 13N02 EXTENDED WARRANTY EVEN THOUGH MY CAR IS A 2013 AND WAS PRODUCED IN OAKVILLE CANADA. I HAVE SEEN THOUSAND OF CLAIMS/COMPLAINTS ABOUT THIS ISSUE. THIS IS A SAFETY CONCERN THAT OBVIOUSLY NEEDS TO BE ADDRESSED AND THE 13N02 NEEDS TO BE EXTENDED OUT TO MORE MODELS OF THE FORD EDGE. I BOUGHT THIS CAR BACK IN APRIL SO THAT ME AND MY SON ARE SAFER WHILE OUT ON THE ROAD, UNFORTUNATELY NOW I AM STUCK WITH AN UNSAFE CARE THAT SHOULD BE FIXED UNDER THE 13N02 EXTENDED WARRANTY.

DOOR AJAR WARNING COMES ON WHICH MAKES THEE INTERIOR LIGHTS STAY ON, WHEN THIS WARNING HAPPENS THE DOORS WILL NOT LOCK. TONIGHT, IT WAS ESPECIALLY DANGEROUS WHEN THIS WARNING HAPPENED AFTER DARK AND THE INTERIOR LIGHTS STAYED ON WHILE DRIVING HOME WHICH IS A 20 MINUTE COMMUTE. IT MAKES IT DIFFICULT TO SEE WHAT'S HAPPENING OUTSIDE THE CAR, ESPECIALLY WHEN YOU LIVE IN THE COUNTRY TRYING TO DODGE DEER BECOMES 100% HARDER WITH INTERIOR LIGHTS ON.

HAD IT IN TO HAVE VACUUM LEAK TAKEN CARE OF AND THEY TOLD ME MY VACUUM BRAKE BOOSTER IS BAD AND IT SHOULD BE COVERED BY FORD AND NOT DRIVE IT IN CASE IT WON'T STOP AT ALL. I CALLED FORD AND ALL THOUGH THERE ARE RECALLS ON THE 2013 FORD EGDES MY VIN NUMBER IS NOT ONE TO BE COVERED, THIS IS NOT RIGHT THAT ALL OTHERS ARE COVERED FOR THE EXACT THING THAT'S HAPPENING TO MINE AND THEY SAY I HAVE TO PAY FOR IT. I THINK THEY DON'T CARE THAT I TRAVEL FOR WORK AND NEED MY CAR. HOW DO I GET THIS COVERED THROUGH FORD?

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO PARK, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD MULTIPLE TIMES TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED LATER THAT DAY. THE CONTACT CHECKED THE BRAKE FLUID AND FOUND THAT IT WAS NOT LOW; HOWEVER, SHE DECIDED TO ADD MORE BRAKE FLUID. THE CONTACT STATED THAT THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 86,296.