2013 Ford Edge complaints

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED BUT WAS VERY FIRM. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO KING FORD (2450 U S 64, MURPHY, NC 28906) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO THE BRAKE BOOSTER HOWEVER, THE MECHANIC WAS UNABLE TO SPECIFICALLY WHAT CAUSED THE FAILURE SINCE THERE WAS NO DTC CODES DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,155.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT AND REAR DOORS AND PASSENGER'S SIDE FRONT DOOR LATCHES WERE DEFECTIVE. THE CONTACT STATED THAT THE LATCHES FAILED TO SECURELY LOCK. THE DOOR AJAR WARNING LIGHT OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2800 WOODWARD AVE, MUSCLE SHOALS, AL 35661) WHERE THE VEHICLE WAS REPAIRED OUT OF POCKET. THE CONTACT THEN RECEIVED A LETTER FROM THE MANUFACTURER WHICH ACKNOWLEDGED THE DEFECT BUT ONLY TO THE DRIVER'S FRONT DOOR. THE CONTACT WAS INFORMED THAT DOOR LATCH WOULD BE REPAIRED UNDER WARRANTY. THE CONTACT WAS REIMBURSED FOR THE DRIVER'S FRONT DOOR LATCH REPAIR HOWEVER, THE MANUFACTURER DECLINED TO ACKNOWLEDGE A DEFECT TO THE PASSENGER'S SIDE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS INFORMED THAT THERE WERE NO OTHER RECALLS ON THE VEHICLE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE'S OTHER 2 DOORS WERE NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB

ON SEVERAL OCCASIONS I HAVE BEEN DRIVING WHEN SUDDENLY MY CAR LOSES POWER AND ENTERS LIMP-HOME MODE AND A WRENCH FLASHES ON THE DASH THAT SAYS SEE MANUAL. THIS SEEMS TO BE A COMMON ISSUE AFFECTING THE ELECTRONIC THROTTLE BODY ON FORDS MADE AROUND THE SAME YEAR. THIS HAS HAPPENED TO ME TURNING IN THE MIDDLE OF AN INTERSECTION AND WHILE TRYING TO ACCELERATE ON THE HIGHWAY WHICH COULD EASILY LEAD TO AN ACCIDENT.

MY AC IS BLOWING HOT AIR ON THE DRIVER SIDE AND COLD AIR ON THE PASSENGER SIDE. *TR

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TOWED THE GOSCH FORD HEMET LOCATED AT 150 CARRIAGE CIR, HEMET, CA 92545, WHERE A DIAGNOSTIC TEST WAS RECOMMENDED. THE TECHNICIAN STATED THAT SHOULD THE FAILURE BE CAUSED BY THE BRAKE BOOSTER; THE VEHICLE WOULD BE REPAIRED FREE OF CHARGE SINCE THE BRAKE BOOSTER WAS RECENTLY REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

I WAS DRIVING THE CAR ON THE HIGHWAY. SUDDENLY, THE OIL PRESSURE LOW WARNING MESSAGE CAME ON, AND THE STEERING WHEEL LOCKED UP. I SHUT THE CAR OFF AND STARTED IT BACK ON, AND THE MESSAGE WENT AWAY AND THE STEERING FUNCTIONED LIKE IT WAS SUPPOSED TO. I PULLED TO THE NEAREST GAS STATION AND CHECKED THE ENGINE OIL LEVEL. IT WAS RIGHT WHERE IT WAS THE SUPPOSED TO BE. I CONTINUED DRIVING THE CAR WITH NO ISSUES, BUT I AM STILL VERY CONCERNED

FUEL LEAKS WHILE FILLING TANK. FUEL RUNS OUT BELOW MUD FLAP. *TR

I WAS DRIVING MY 2013 FORD EDGE AND CAME TO A STOP SIGN (ON A CITY STREET). THE BRAKES STOPPED BUT THE BREAK PEDAL FELT "SPONGY". THE BREAK PEDAL CONTINUE TO GO DOWN AND I HEARD A NOISE. WITH THE BREAK PEDAL STILL DOWN MY CAR STARTED ROLLING. I DROVE STRAIGHT TO MY MECHANIC. HE SAID IT WAS A BREAK BOOSTER PROBLEM. HE PRINTED OUT CUSTOMER SATISFACTION PROGRAM 13N02 FOR ME. I SLOWLY DROVE HOME ON BACK STREETS AND ALMOST RAN THROUGH A RED LIGHT BECAUSE THE BRAKES FAILED AGAIN. I HAD TO CONSTANTLY PUMP THEM TO GET IT TO STOP. FORD HAS RECALLS ON THIS PROBLEM BUT THE FORD CUSTOMER SERVICE (AT 800-392-3673) SAID MY VEHICLE WAS BUILT AT THE OAKVILLE ASSEMBLY PLANT IN JULY 2013 INSTEAD OF FROM MAY 3, 2010-MARCH 28,2013 THEREFORE MY FORD IS NOT ON THEIR RECALL WHICH I FEEL IT DEFINITELY SHOULD BE. *TR

BRAKE PEDAL IS HARD TO DEPRESS BUT WORK AS THOUGH IT LOST POWER BRAKE FEATURE. HEAR A WHISTLING NOISE WHEN DEPRESSING BRAKE INSIDE CABIN. BRAKE PEDAL FINE INITIALLY AFTER CAR HAS SAT BUT AFTER RUNNING A WHILE, LIKE ON CRUISE CONTROL, THE BRAKE PEDAL BECOMES VERY HARD TO DEPRESS . *TR

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, AN ABNORMAL SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO AUTONATION FORD TORRANCE (3111 PACIFIC COAST HWY, TORRANCE, CA 90505), WHERE THE BRAKE BOOSTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,627. *LN *BF *TR

THE DOOR AJAR LIGHT IS ILLUMINATED FOR THE REAR PASSENGER DOOR. THE OVERHEAD LIGHT STAYS FOR 10 MINS OR SO WHEN ANY DOOR IS OPENED AND THEN CLOSED. THE DOOR AJAR ALARM WILL BEEP WHEN YOU START THE CAR AND PUT IT INTO REVERSE OR DRIVE UNTIL YOU ACKNOWLEDGE THE ALARM AND THE LIGHT WILL STAY ON. THERE IS NO WAY TO TURN OFF THE INTERIOR LIGHT. AT NIGHT IT MAKES IT VERY HARD TO SEE TO BACK OUT YOUR VEHICLE. *TR

THE VEHICLE HAS 44523 MILES ON IT AND THE BRAKE BOOSTER WENT OUT. THE BRAKE HAD TO BE PRESSED ALL THE WAY TO THE FLOOR TO COME TO A ROLLING STOP. *TR

EXITING A RAMP FROM A FREEWAY MY 2013 FORD EDGE DID NOT RESPOND WHEN APPLYING THE BRAKES AND ALMOST CAUSING A ROLLOVER FOR MYSELF AND WIFE. I WAS ABLE TO GET THE CAR STOPPED BY APPLYING HARD PRESSURE TO THE BRAKE PEDAL. THE EDGE HAS A HARD PEDAL AND A HISSING SOUND. THE FORD DEALERSHIP I TOOK IT INTO TODAY IN BARTOW FLORIDA TELLS ME IT'S THE BRAKE BOOSTER AND NEEDS REPLACING. COST JUST UNDER $1000 HOWEVER IT ALSO HAS A FORD SATISFACTION WARRANTY 13NO2 IN AFFECT FOR THE 2013 FORD EDGE. I WAS TOLD MY 2013 EDGE IS NOT PART OF THE RECALL. WHY? *TR

CAR TOOK VERY LONG TO STOP. I HAD TO KEEP PUMPING THE BRAKES TO MAKE IT STOP. IF I JUST KEPT THE BRAKES PRESSED DOWN WITHOUT PUMPING THE CAR KEPT ROLLING. THIS HAPPENED WHENEVER I HAD TO STOP AT A LIGHT OR A STOP SIGN. I BROUGHT THE CAR TO A FORD DEALER AND THEY SAID IT WAS THE MASTER CYLINDER. I HAD THAT REPLACED AND I STILL HAD THE SAME PROBLEM. I WENT ON A WEBSITE AND FOUND OUT THERE WAS A RECALL ON FORD EDGES THAT WAS EXACTLY MY PROBLEM AND IT SAID IT WAS CAUSED BY A LEAK IN THE BRAKE BOOSTER. I BROUGHT THE CAR BACK TO FORD AND THEY REPLACED THE BRAKE BOOSTER AND THIS SOLVED THE PROBLEM. HOWEVER I WAS TOLD THAT MY CAR WAS NOT PART OF THE RECALL SO I HAD TO PAY FOR ALL OF THE COSTS. *BF *TR *TR

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE STALLED THE OIL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A ROAD TEST WAS PERFORMED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,602.

TL* THE CONTACT OWNS 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL SOUND WAS COMING FROM THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED BUT WAS FIRM. THE CONTACT STOPPED AND HAD THE VEHICLE TOWED TO HER RESIDENCE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO KELLY FORD (776 MAGNOLIA AVE, MELBOURNE, FL 32935 (321) 216-2042) AND THE MECHANIC CONFIRMED THAT THE BRAKE BOOSTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,950.

I HAD A PROBLEM WITH MY FORD EDGE BRAKING SYSTEM SPECIFICALLY INVOLVING THE BRAKE BOOSTER. I WAS DRIVING AT ABOUT 40 MPH WHEN I STARTED TO APPLY THE BRAKE AND HEARD A 'HISSING' NOISE AND THE BRAKE PEDAL BECAME 'MUSHY' AND ALMOST TOTALLY UNRESPONSIVE. I WAS ABLE TO BRAKE BUT THE BRAKING DISTANCE WAS INCREASED AND HAD TO PUMP THE BRAKES TO GET THEM TO RESPOND. I RESEARCHED THE ISSUE AND FOUND THAT FORD HAD ISSUED A TSB (13N02) REGARDING THE BOOSTER. IT DESCRIBED THE PROBLEM I HAD INVOLVING THAT MODEL YEAR AND PLACE OF MANUFACTURE OF MY VEHICLE (OAKVILLE, ONTARIO). I TOOK THE VEHICLE IN FOR REPAIRS BUT WAS TOLD THAT THE ISSUE I HAD WAS NOT COVERED BY THE BULLETIN BECAUSE MY VEHICLE DID NOT HAVE THE PART IN QUESTION. I CHALLENGED FORD AND EVEN CALLED THEIR CUSTOMER SERVICE BUT WAS TOLD EVEN THOUGH MY CONCERN WAS IDENTICAL, IT WAS NOT COVERED. I VOICED HOW CONCERNED I WAS DUE TO THE EXACTITUDE OF THE PROBLEM AND MY SAFE USE OF THE VEHICLE BUT WAS REPEATEDLY DENIED. I AM NOW ASKING NHTSA TO HELP RESOLVE THE ISSUE ALTOGETHER AND HAVE FORD PAY FOR THE REPAIRS. *TR

I'VE HAD SEVERAL INCIDENTS NOW WITH MY CAR, DYING WHILE I'M DRIVING, A COUPLE OF TIMES EVEN WHEN I WAS ENTERTAINING THE FREEWAY! WHEN I ACCELERATE, THE CAR STALLS AND THE DASHBOARD LIGHT OF A WRENCH. THE CAR WILL RESTART JUST FINE AFTER I TURN IT OFF AND START IT ALL OVER AGAIN.

SMELLING FUMES INSIDE THE CAR WHEN DRIVING AND IT LINGERS THE VEHICLES IS PARKED, EVEN SMELL FUMES INSIDE THE CAR THE NEXT DAY. SMELLS LIKE EXHAUST FUMES. IT OCCURS WHETHER I'M ON THE STREET OR HIGHWAY.

WHEN APPROACHING A STOP SIGN WITH MY 2013 FORD EDGE (79000 MILES), THE BRAKE PEDAL WAS EXTREMELY HARD TO PUSH AND THE VEHICLE ENTERED THE INTERSECTION. IT DID STOP AFTER APPLYING MUCH PRESSURE ON THE BRAKE PEDAL. THIS HAPPENS VERY FREQUENTLY NOW. I AM AFRAID IT WILL NOT STOP AT ALL AT SOME POINT IN THE FUTURE.

ON (4) FOUR SEPARATE OCCASIONS THE VEHICLES BRAKE SYSTEM FAILED WHILE DRIVING. *TR

WAS DRIVING MY FORD EDGE 30 MPH, COMING UP TO STOP LIGHT, WHEN BRAKE PEDAL JUST GOES TO FLOOR. LUCKILY THERE WAS NO ONE ELSE AT LIGHT. TOOK MY A BLOCK TO COME TO A STOP. CALLED DEALER WHERE I BOUGHT CAR FROM AND TOLD THERE WAS NO RECALL ON MY VEHICLE. WENT ONLINE AND FOUND THAT I WASN'T ONLY ONE WITH THIS PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE FUEL TANK. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. AN INDEPENDENT MECHANIC CONFIRMED A FUEL LEAK AND FUEL EVAP FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT*JB

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED WITH THE POWERTRAIN MALFUNCTION INDICATOR WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO GABRIEL JORDAN FORD LOCATED AT (2400 US-59, LIVINGSTON, TX 77351), WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,800.*DT*JB

IT STARTED WITH A BURNT OIL SMELL THAT COULD BE SMELT INSIDE THE VEHICLE ONCE IN A WHILE. THEN LITTLE BY LITTLE GRINDING NOISES STARTED TO BE HEARD FROM UNDERNEATH THE VEHICLE AFTER SLOWING DOWN FROM A HIGHER SPEED. THE VEHICLE THEN STARTED MAKING A NOISE WHEN STEERING AND A RATTLING NOISE UNDERNEATH THE VEHICLE. ONCE IN A WHILE AND THEN STARTED BAGGING WHEN I WOULD GO TO ACCELERATE. THE NOISE IS MADE FROM UNDERNEATH THE VEHICLE WERE INTERMITTENT SOMETIMES THEY WOULD DO IT AND SOMETIMES THEY WOULD NOT AND MANY TIMES THEY GOT VERY LOUD. YOU COULD HEAR THE NOISE WHILE DRIVING AND MORE SO WHILE SLOWING DOWN TO A STOP. ALL OF A SUDDEN THE VEHICLE WOULD BIGGER FORWARD WHEN GIVING A LITTLE GAS. WAS JUST MAY ABLE TO MAKE IT HOME BEFORE IT WAS NO LONGER DRIVE-ABLE. THIS IS ONLY A 6 1/2YR. OLD VEHICLE WITH 76,000 MILES. APPEARS TO BE MAJOR PROBLEM WITH TRANSFER CASE, REAR DIFFERENTIAL, AND TRANSMISSION.

THE VEHICLE BEGAN EMITTING A SMELL INTERMITTENTLY, WHICH WAS LATER DETERMINED TO BE GEAR OIL FROM THE TRANSFER CASE. EVENTUALLY, THE CAR BEGAN TO MAKE A GRINDING SOUND WHILE STEERING AND STOPPING UNTIL THE TRANSFER CASE BLEW UP AND DESTROYED THE TRANSMISSION. THE TRANSFER CASE AND TRANSMISSION WERE REPLACED, WAS TOLD THAT THIS TRANSFER CASE WAS AN "ISSUE" IN THESE CARS. AFTER REPAIR, THE CAR BEGAN TO MAKE NOISES AGAIN, GEAR OIL SMELLS IN THE PASSENGER CABIN, AND SUBSEQUENTLY, THE TRANSFER CASE AGAIN BLEW UP, FILLING THE PASSENGER CABIN WITH SMOKE AND DISABLING THE VEHICLE ON A MAJOR HIGHWAY LESS THAN 100 MILES AFTER PREVIOUS REPAIR. TRANSFER CASE REPLACED AGAIN, WAS DRIVEN BY THE MECHANIC FOR 26 MILES, AND AGAIN BLEW UP LEAVING THE VEHICLE DISABLED. THE TRUE FAILURE APPEARS THAT THE CAR IS FAILING TO SWITCH FROM AWD TO FWD WHEN IT GETS UP TO HIGH SPEEDS CAUSING REPEATED FAILURES TO THE ENTIRE SYSTEM AND DISABLING THE CAR PUTTING ME AND MY FAMILY AT RISK EACH TIME. FORD IS AWARE THAT THIS IS AN ISSUE. THE PARTS DEPARTMENT HAS DOZENS OF TRANSFER CASES AND REAR DIFFERENTIALS AVAILABLE TO CONTINUE REPLACING AND THEY KNOW THAT THEY ARE PUTTING THEIR CUSTOMERS AT RISK. MY TRANSFER CASES FAILURES HAPPENED ON A CITY STREET (1ST TIME) TURNING LEFT, MAJOR HIGHWAY @ 70MPH GOING STRAIGHT DOWN A HILL AND COASTING (2ND TIME), CITY STREET GOING STRAIGHT (3RD TIME). THIS IS A DANGEROUS SITUATION AND NEEDS TO BE RESOLVED WITH ON MULTIPLE AWD VEHICLES THAT FORD HAS MADE WITH THIS SYSTEM.

THE DRIVERS SIDE REAR BACK DOOR HAS A SENSOR LIGHT THAT COMES ON JUST LIKE THE DRIVERS DOOR SIDE DOOR THAT HAS BEEN RECALLED. THE DOOR AJAR LIGHT COMES ON AND SHOWS THE DOOR IS OPEN AND WILL NOT LOCK.

THE DOOR AJAR LIGHT IS ON INDICATING THAT THE DRIVER'S SIDE BACK DOOR IS OPENED EVEN THOUGH THE DOOR IS CLOSED. AS A RESULT YOU CANNOT LOCK THE DOORS AND THE LIGHT STAYS ON INSIDE THE CAR. I CALLED FORD AND THEY ARE NOT WILLING TO REPAIR THE PROBLEM EVEN THOUGH THERE WAS A RECALL FOR THE SAME ISSUE ON THE DRIVER'S SIDE FRONT DOOR. THIS OCCURS WHILE THE CAR IS IN PARK OR IN DRIVE AND WHILE IN MOTION AT LOW OR HIGHER SPEEDS.

ILLUMINATED DOME LIGHTS AND DOOR AJAR MESSAGES HAVE OCCURRED ON NUMEROUS OCCASIONS. THE ISSUE OCCURS BOTH WHILE THE VEHICLE IS STATIONARY AND WHILE IT IS IN MOTION, WHETHER ON A CITY STREET OR A HIGHWAY, WHILE TURNING AND WHILE IN A STRAIGHT LINE, I HAVE WRITTEN TO FORD MOTOR CO. REQUESTING ASSISTANCE UNDER THE CUSTOMER SATISFACTION PROGRAM 19N09 AND RECEIVED A LETTER DATED 2/17/20 (SUBJECT CAS-25609702-R5T1D5) FROM FORD DENYING MY REQUEST. I BELIEVE THIS TO BE A SAFETY ISSUE AND THE DOOR LATCHES NEEDS TO BE REPLACED BY FORD.

THIS HAS HAPPENED ON AT LEAST 6 OCCASIONS INT HE LAST WEEK. MOST RECENTLY I WAS TRAVELING ON A HIGHWAY AT APPROX. 50MPH WHEN THE ENGINE ENTERED A DEFAULT LOW POWER STATE AND THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO PULL ONTO THE SHOULDER AND THE CAR BEHIND ME WAS ABLE TO AVOID A COLLISION BY SLAMMING ON THEIR BRAKES. ADDITIONALLY, THE CAR CONSISTENTLY PRESENTS SYMPTOMS OF ROUGH IDLE, ROUGH ENGINE RUNNING AT NORMAL SPEEDS, AND A HIGHLY DECREASED FUEL ECONOMY. AFTER PULLING THE ODBII CODES AND SOME RESEARCH, THIS APPEARS TO BE A KNOWN PROBLEM WITH THE CAR'S THROTTLE BODY ASSEMBLY. THE ODBII CODE IS P2111.

TRANSMISSION COMPLETELY FAILED AT 36463 MILES AFTER MY WIFE GOT HOME FROM A 6 MILE TRIP. CAR TRANSMISSION FAILED TO GO IN REVERSE AND START VIBRATING VIOLENTLY WHEN TRYING TO PUT IN A FORWARD GEAR. CAR WAS 6 YEARS AND A FEW MONTHS OLD. DEALER AND FORD WOULD NOT BACK THE TRANSMISSION UP BECAUSE IT WAS OUT OF WARRANTY,

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE AND CLOSING THE DOOR, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BELL COLE FORD LINCOLN LOCATED AT (2119 GREENUP AVE, ASHLAND, KY 41101) WHERE THE DOOR LATCHES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL WENT TO THE FLOORBOARD. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE BRAKE BOOSTER. THE VEHICLE WAS ABLE TO STOP. THE CONTACT CONTACTED FORD SERVICE 2816 N PINE AVE, OCALA, FL 34475 AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY ON THE VEHICLE REGARDING THE BRAKES HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

WHEN WIFE FILLS UP GAS TANK THE STRONG SMELL OF GAS YOU CAN SMELL FROM OUTSIDE OF CAR.

WHILE BRAKING, THE BRAKES DIDN'T NOT PERFORM AS EXPECTED. THEY WERE WORKING FINE, THEN IT FELT LIKE I COULDN'T STOP IN TIME. I HAD TO PUSH THE PEDDLE ALL THE WAY DOWN TO STOP. IT CAUGHT ME OFF GUARD, AND ALMOST COULDN'T STOP IN TIME. THERE WAS A HISSING NOISE FROM THE PETAL AFTERWARDS. THE CONDITION EXISTED UNTIL I STOPPED, PARKED THE CAR, AND WAITED SEVERAL HOURS. THEN THE NEXT TIME I DROVE IT, NO ISSUES. I CHECKED THE BRAKE SYSTEM AND DETERMINED. - NO VISIBLE LEAKS - BRAKE PADS HAVE PLENTY OF LIFE - BRAKE FLUID RESERVOIR STILL FULL

DRIVER DOOR SENSOR STAYS LIGHT SAYING DOOR IS AJAR.

MY WIFE WAS DRIVING YESTERDAY AND WITHOUT ANY WARNING, THE VEHICLE LOST POWER AND SHE WAS ALMOST IN A ACCIDENT!!! IT WAS LIKE THE VEHICLE DIED. IT ONLY HAS ABOUT 44,000 MILES ON IT AND I JUST BOUGHT IT WITH 41,000 ON IT. MY WIFE WAS VERY SCARED AND SO WAS I, AS I WAS AT WORK AND IT TOOK ME AN HOUR TO GET TO HER. I DROVE IT TODAY AND IT DID THE SAME THING TO ME, LOSS POWER AS I WAS DRIVING. APPARENTLY, MANY PEOPLE HAVE COMPLAINED OF THIS. I NEED THIS FIXED AS THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND YOU GUYS ARE AWARE OF IT. SOMETHING WITH THE THROTTLE BODY AND LINKAGE! I NEED AND WANT THIS FIXED. MY WIFE AND I SHOULD NOT HAVE TO WORRY ABOUT SOMETHING LIKE THIS WHILE SHE IS ON THE ROAD. I AM VERY ANGRY AND DISAPPOINTED IN FORD!!!!

FOR SEVERAL MONTHS MY BRAKES HAVE GOTTEN WORSE AND WORSE. BRAKE PADS WERE REPLACED, BRAKES ADJUSTED AND EVEN FLOORING THE BRAKES SOMETIMES DOES NOT WORK. CAR HAS HESITATED AND SHUT OFF AT INTERSECTIONS. RAIN HAS CAUSED SOME HYDROPLANING. CAR CONTINUES ROLLING WITH BRAKE PEDAL PUSHED ALL THE WAY DOWN. I STOPPED THE CAR AT A TRAFFIC LIGHT, BUT THE CAR CONTINUED TO ROLL SLOWLY AND RAN INTO THE VEHICLE IN FRONT OF ME! HELP! NO DAMAGE TO EITHER EXTERIOR, BUT I DON'T KNOW WHAT MIGHT HAPPEN NEXT.

I HAVE A 2013 FORD EDGE AWD SEL MODEL, THIS PAST FEB. 7, 2020 AS TRAVELING ON A 3 HOUR TRIP TO NORTHERN NEW YORK,FOR THE MOST PART THEIR WERE NO ISSUES UNTIL I APPROACHED MY DESTINATION WHICH HAD HEAVY SNOW THE DAY BEFORE.I NEEDED TO DECLINE ON A STEEP ROAD THAT HAD SNOW, SLUSHY SPOTS, AS I APPLIED THE BRAKES AND SHIFTED INTO LOW GEAR THE ABS SYSTEM KICKED IN AND AFTER THAT THE PEDAL WAS SPONGY.AND PEDAL APPROACHED THE FLOOR.AFTER BEING A FORMER FORD DEALER FOR 40 YRS. WAS ABLE TO TAKE THE TRIP BACK BUT WITH CAUTION.I HAVE PRACTICED MECHANICS FOR 25 YRS OF THAT 40.NOW RETIRED AND TO IT TO A LOCAL TECHNICIAN, HAD BRAKES CHECKED,WERE IN GOOD SHAPE BUT ON THE CHECK OF THE ABS SYSTEM IT INDICATED A POSSIBLE STUCK VALVE IN THE HCU UNIT WHICH IS COSTLY.TAKING IT TO FELLOW FORD DEALER WHOM I'VE KNOWN FOR 45 YRS. TO VARIFY. I KNOW HOW THE FORD SYSTEM WORKS AND IT TAKES PRESSURE FROM PUBLIC TO COLLECT DATA AND AT SOME POINT ISSUE A RECALL ON THIS MATTER.

BROKEN SHIFTER CABLE. WHILE PARKING MY 2013 FORD EDGE IN MY GARAGE (HOUSE SITS ON A VERY BIG HILL), MY VEHICLE STARTED ROLLING AWAY FROM ME. ATTEMPTING TO GET BACK IN WASN'T POSSIBLE. MY VEHICLE ROLLED DOWN A VERY STEEP DRIVE WAY AND COULD HAVE KILLED ANYONE IN ITS WAY! AFTER LOOKING ONLINE I FOUND THAT FORD RECALLED 504,000 ESCAPE AND FUSION VEHICLES. I DID NOT FIND WHERE FORD EDGE WAS MENTIONED. THIS NEEDS TO BE MADE AWARE TO THE PEOPLE WHO OWN FORD EDGE! MY LIFE COULD HAVE BEEN DESTROYED FOREVER IF SOMEONE WAS KILLED OR SEVERELY HURT! AFTER TALKING TO THE MECHANIC WHO FIXED MY VEHICLE, HE TOLD ME THIS INCIDENT WASN'T MY FAULT, THAT THE SHIFT CABLE WAS BROKE AND THE CAR STARTED ROLLING ON ITS OWN RIGHT AT HIS SHOP. IT WAS NOT POSSIBLE TO PUT THE CAR IN THE PARK POSITION. MY VEHICLE DOOR AND FENDER WERE DESTROYED UPON LEAVING MY GARAGE BECAUSE I OPENED THE DOOR TO TRY AND GET BACK IN THE VEHICLE. I HAD TO JUMP OUT OF THE WAY OR I WOULD HAVE BEEN CRUSHED BETWEEN THE DOOR AND MY HOUSE.

REAR PASSENGER DOOR LATCH FAULTY AND EXHIBITS ILLUMINATED DOME LIGHTS, DOOR AJAR MESSAGE ALONG WITH NO DOOR LOCKS AND FAULTY ALARM.

VEHICLE HAD BRAKE BOOSTER RECALL 13 NO2 DONE PREVIOUSLY. AND BRAKE BOOSTER HAS GONE OUT AGAIN. CAR DOES NOT START PROPERLY FORD WILL NOT WARRANTY THE REPAIR.

SINCE JULY OF 2019 UNTIL I HAD IT REPAIRED END OF JANUARY 2020. MY CAR WOULD SHUT OFF(THE ENGINE) COMPLETELY GO INTO LIMP MODE-FIVE TIMES IN THE PAST SIX MONTHS THANK GOD THE DRIVERS BEHIND ME WERE ALERT ENOUGH TO NOTICE MY CAR GO INTO LIMP MODE-I COULD'VE BEEN KILLED-LITERALLY IT WAS 55 MILES PER HOUR I WOULD GO OR SOMETIMES 25 MPH-I TOOK IT TO DIFFERENT FORD DEALERS AND IT WAS STATED WAIT TIL A LIGHT GOES ON SO THEY COULD MAKE A DIAGNOSIS OR COPY A CODE-WELL SOON AS I STARTED THE ENGINE IT WOULD BE DRIVABLE TIL BOOM IT WOULD SHUT OFF AGAIN IN COUPLE OF WEEKS WITH NO WARNING. FINALLY, I DID SOME RESEARCH ABOUT THE THROTTLE BODY AND GUESS WHAT TOLD A DEALER TO REPLACE IT AND HASN'T SHUT OFF SINCE. THANK GOD I DID MY OWN RESEARCH-STATES THERE ARE CURRENTLY RECALLS BUT GUESS WHAT ENOUGH PEOPLE HAVEN'T COMPLAINED ABOUT THE 2013 EDGE FOR IT TO BE ON THE RECALL LIST-ITS AN EASY FIX-AND MY SONS COULD HAVE LOST A MOTHER-HUSBAND COULD'VE LOST A WIFE AND ELDERLY PARENTS LOOSE THERE PRIMARY CAREGIVER ALL BECAUSE OF A PART WHICH IS AN EASY FIX. I BEG YOU PLEASE ADD THE 2013 FORD EDGE ON RECALL NOT BECAUSE OF THE MONEY-BUT BECAUSE I GOT NO HELP FROM MECHANICS FROM THREE FORD DEALER-I WAS TOLD WAIT TIL A DIAGNOSTIC LIGHT COMES ON-WELL GUESS WHAT THE LAST FORD DEALER I WENT TO WHICH WAS 100 MILES ROUND TRIP TOLD ME WITH THIS PART A DIAGNOSTIC LIGHT DOES NOT COME ON-HAD I NOT DONE MY RESEARCH AND TAKEN IT TO RIGHT FORD DEALER I COULD'VE BEEN KILLED-DONT LET THIS HAPPEN TO SOMEONE WHO DOESN'

WHILE DRIVING AT ANY SPEED WHENEVER I PRESS MY BRAKES THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE GROUND AND IT BARELY STOPPED THE VEHICLE, I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD ME IT WAS THE HCU AND MODULE THAT NEEDED TO BE REPLACED AT A COST OF $1600 AND THE VEHICLE WAS IN THE SHOP FOR 9 DAYS, I CAN'T BELIEVE THIS VERY EXPENSIVE PART WENT BAD AFTER ONLY 6 YEARS AND 67,000 MILES.

VEHICLE EXHIBITS ILLUMINATED DOME LIGHTS AND DOOR AJAR MESSAGES WHEN DOORS ARE CLOSED AND FULLY LATCHED. RIGHT REAR DOOR. VEHICLE WAS STATIONARY AND DOME LIGHT REMAINED ON FOR A SHORT TIME, BUT "DOOR AJAR" MESSAGE STAYED ON WHILE CAR WAS IN MOTION.

PASSENGER SIDE DOOR LATCH ILLUMINATES DOME LIGHTS AND GIVES ME 'DOOR AJAR' MESSAGE WHEN DOOR IS IN FACT CLOSED. THIS PROHIBITS THE DOORS FROM LOCKING WHILE DRIVING. THERE IS CURRENTLY A RECALL FOR THE DRIVER SIDE, HOWEVER MINE IS PASSENGER AND FORD WILL NOT REPLACE IT. THIS OCCURS DAILY.

I HAVE A PROBLEM WITH 2013 FORD EDGE RECEIVE A MESSAGE ADVISING THE LEFT REAR PASSENGER DOOR IS AJAR EVEN WHEN THE DOOR IS SECURELY SHUT. CHECKED ON INTERNET FOUND NUMEROUS COMPLAINTS CITING THIS SAME PROBLEM WITH THE FORD EDGE INVOLVING ALL DIFFERENT DOORS. RECEIVED A LETTER FROM FORD MOTOR COMPANY ENTITLED CUSTOMER SATISFACTION PROGRAM 19N09 WHEREIN THEY ADVISE OF A PROBLEM WITH THE DOOR LATCH ON THE 2013 FORD EDGE SPECIFYING THE SAME PROBLEM I AM HAVING AND ADVISING THEY WILL REPLACE THE DOOR LATCH ON THE DRIVERS SIDE DOOR. IT IS MY POSITION THEY USED THE SAME TYPE SETUP ON ALL DOORS ON THE 2013 FORD EDGE, THEY ARE AWARE OF THE DEFECT AND WANT TO LIMIT THEIR EXPOSURE BY LIMITING THE PROGRAM TO THE DRIVERS DOOR. THERE IS A SAFETY ISSUE OR CONCERN PROMPTING THIS PROGRAM OR FORD WOULD NOT HAVE INITIATED THE PROGRAM AND IT WOULD APPLY TO ALL DOORS ON THE VEHICLE AS EVIDENCED BY MY PROBLEM WITH THE REAR DOOR. I DID CONTACT THE FORD CUSTOMER RELATIONSHIP CENTER AND WAS ADVISED THE PROGRAM WAS LIMITED TO THE CONDITIONS LISTED IN THE LETTER. THIS DOOR AJAR WARNING HAS COME UP WHEN THE VEHICLE IS IN MOTION AND WHEN STATIONARY.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNSPECIFIED SPEED, THE BRAKES MALFUNCTIONED AND FAILED TO IMMEDIATELY STOP THE VEHICLE CAUSING THE STOPPING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PAD AND ROTORS HOWEVER, THE FAILURE RECURRED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 135,000.

I HAVE BEEN HAVING PROBLEMS FOR OVER A YEAR WITH A DEFECTIVE DOOR SWITCH ON THE DRIVER'S SIDE REAR DOOR CAUSING THE "DOOR AJAR" WARNING LIGHT TO DISPLAY AND THE INTERIOR LIGHTS TO STAY ON WHEN THE DOOR IS SHUT TIGHT. THE WARNING LIGHT WILL STAY ON THE ENTIRE TIME THE CAR IS RUNNING, WHETHER STATIONARY OR MOVING. RECENTLY I RECEIVED THE ATTACHED CUSTOMER SATISFACTION PROGRAM LETTER 19N09. AS YOU CAN SEE IT CLEARLY STATES THAT FORD'S OFFER TO REPLACE THE DEFECTIVE SWITCH FREE OF CHARGE IS FOR THE DRIVERS SIDE FRONT DOOR ONLY. I CHATTED WITH A FORD CUSTOMER SERVICE REPRESENTATIVE ON JANUARY 29, 2020 AND WAS TOLD THAT AT THIS TIME THEIR OFFER DOES NOT EXTENDED TO OTHER DOORS. I WAS ALSO TOLD TO CONTACT THE NHTSA AND FILE A COMPLAINT. IN RECENT MONTHS I HAVE CHECKED ON SEVERAL FORD OWNER WEBSITES AND HAVE FOUND THAT DEFECTIVE DOOR SWITCH PROBLEM IS HAPPENING ON ANY DOORS OF THE AFFECTED FORD OWNERS' VEHICLES. TO ME THIS MAKES FORD'S OFFER POINTLESS TO THE MAJORITY OF THE VEHICLES WITH DEFECTIVE DOOR SWITCHES! ON BEHALF OF MYSELF AND ALL OTHER FORD OWNERS WITH THIS PROBLEM I WOULD LIKE TO SEE FORD EXTEND THIS FREE REPAIR TO ANY VEHICLE DOORS WITH THE DEFECTIVE SWITCHES! PLEASE HELP US!!

MY BRAKES BECOME SPONGY & GO TO THE FLOOR. IT OCCURRED SPORADICALLY BUT NOW IS CONSTANT EITHER WHEN THE VEHICLE IS IN MOTION OR AT A STOP. IF SOMEONE PULLED OUT IN FRONT OF ME I COULD NOT STOP IN A SAFE DISTANCE. BRAKES HAVE BEEN SERVICED. THERE ARE MULTIPLE COMPLAINTS ON LINE ABOUT THIS POTENTIALLY FATAL FLAW. MATLOCK TIRES IN ATHENS, TN REPLACED THE MASTER CYLINDER AND REPLACED ALL THE BRAKE PADS. THEY CALLED TO THE FORD DEALERSHIP CONCERNING RECALLS OR HOW TO REPAIR THE PROBLEM TO NO AVAIL.