Page 20 of 23 · complaints 951–1,000 of 1,134

2012 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Structure › Body › Door
Filed Jan 14, 201530,000 milesCO

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR CHIME MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE LIGHTING ON THE INSTRUMENT PANEL MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CLEANED THE SENSOR. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000. UPDATED 03/10/15*LJ UPDATED 06/17/2015 *JS

Structure › Body
Filed Jan 13, 201569,235 milesVA

THE 'VEHICLE DOOR AJAR' WARNING ON DASH WILL NOT EXTINGUISH. THIS EFFECTS THE INTERIOR DOOR LIGHTS, THE WARNING CHIMES, AND THE DOOR LOCKS. THIS PROBLEM IS RELATED TO THE DRIVERS DOOR LATCH ASSEMBLY WHICH HAS FAILED! *TR

Steering
Filed Dec 31, 201437,800 milesNJ

THE POWER STEERING CUTS IN AND OUT IN THE MIDDLE OF DRIVING DUE TO FAULTY POWER STEERING LINES! NEARLY HAD AN ACCIDENT MAKING A TURN INTO A PARKING SPOT AS THE STEERING WENT OUT COMPLETELY AND I NEARLY LOST CONTROL OF THE VEHICLE. *JS

Service Brakes
Filed Dec 26, 201435,000 milesMA

NOTICED WHILE DRIVING THAT THE BRAKES FELT AND SOUNDED DIFFERENT THEN THEY HAD - ESPECIALLY WHEN TRYING TO STOP THE VEHICLE, THE BRAKES SOUNDED AS THOUGH THEY WERE RELEASING AIR AND THE PEDAL WAS EITHER HARD TO PRESS DOWN OR WAS TOO EASILY COMPRESSED - GOING ALL THE WAY TO THE FLOOR. HAD AN APPOINTMENT FOR SERVICE AND ASKED THAT FORD CHECK THE BRAKES. THEY CHECKED THEM AND REPORTED BACK TO ME THAT THERE MAY BE AN ISSUE WITH THE BOOSTER (AS THEY HAD EXPERIENCED THIS SAME PROBLEM ON OTHER CARS) BUT THAT SAFETY WISE THE VEHICLE WAS FINE. CONTINUED TO DRIVE THAT FOLLOWING WEEK ONLY TO FIND THAT ON SEVERAL DIFFERENT OCCASIONS I WAS UNABLE TO STOP THE VEHICLE WITHOUT PRESSING DOWN AS HARD AS POSSIBLE ON THE BRAKES. LUCKILY MY SPEED WHILE EXPERIENCING THIS MALFUNCTION WAS LOW ENOUGH THAT THE VEHICLE STOPPED. AFTER DOING RESEARCH I FOUND THAT SEVERAL OTHER FOLKS HAD THIS SAME ISSUE - I'M BEYOND FRUSTRATED TO KNOW THAT FORD IS AWARE OF THE SAFETY FACTORS INVOLVED AND THAT THEY HAVE NOT ISSUED A RECALL!! ALSO, FRUSTRATED THAT I SPECIFICALLY ASKED FOR THE BRAKES TO BE CHECKED AND THAT THE SERVICE DEPARTMENT DID NOT TAKE THAT OPPORTUNITY TO FIX THE PROBLEM. *TR

Electrical System
Filed Dec 26, 201453,000 milesTX

DRIVERS SIDE DOOR LATCH IS NOT WORKING PROPERLY. VEHICLE DOES NOT RECOGNIZE THE DOOR IS CLOSED AND AS A RESULT WILL NOT LOCK THE DOORS AS NORMAL AND CAUSES INTERIOR LIGHTS TO STAY ON. DOOR AJAR WARNING CONSTANTLY GOES OFF. *TR

Electrical System
Filed Dec 18, 201437,000 milesCA

THE FRONT DRIVER DOOR LATCH IS NOT WORKING PROPERLY. IT FAILS TO CLOSE. *TR

Electrical System
Filed Dec 17, 201428,000 milesMO

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED WHEN DRIVING BUT THE DOOR WAS SECURED. AS A RESULT, THE INTERIOR LIGHT REMAINED ILLUMINATED AND A CHIME SOUNDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Dec 16, 201434,000 milesNJ

DOME LIGHT STAYS ON = CREATES NIGHT DRIVING HAZARD. DOME LIGHT ON CREATES SAFETY HAZARD WHEN PARKED IN PUBLIC AREA AT NIGHT. FALSE DOOR AJAR SIGNAL PREVENTS THE DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION = SAFETY ISSUE THE DOORS WILL NOT LOCK-= SAFETY ISSUE. ISSUE = DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED , INTERIOR LIGHT STAYS ON ,INABILITY TO LOCK THE DOOR WHILE IN THE VEHICLE , AND FAULTY DOOR LATCH. THIS IS A SAFETY ISSUE THAT NEEDS A RECALL. *TR

Power Train
Filed Dec 16, 201445,600 milesNC

AS I PULLED INTO THE PARKING DECK AT MY OFFICE (GOING LESS THAN 10 MPH), I SUDDENLY HAD LITTLE ABILITY TO STEER, NOTHING HAPPENED WHEN I PRESSED THE GAS AND THE "LOW OIL" LIGHT CAME ON. I WAS ABLE TO COAST TO A STOP AND JUST BARELY STEER CLEAR OF NEARBY VEHICLES. RESTARTED THE CAR AND WAS ABLE TO BACK INTO A PARKING SPOT. DROVE IT TO THE DEALER WHERE THEY SPENT THE ENTIRE DAY TRYING TO REPLICATE THE ISSUE TO NO AVAIL. I HAD NOTICED WHAT I WOULD DESCRIBE AS VIBRATIONS IN THE STEERING WHEEL PRIOR TO THE INCIDENT (IT'S AN APPROXIMATELY 25 MINUTE DRIVE FROM MY HOUSE TO THE OFFICE IN STOP/GO TRAFFIC WITH THE LAST SEVERAL MILES ON A BUSY INTERSTATE WITH MY OFFICE JUST OFF THE EXIT) BUT AT THE TIME I CHALKED IT UP TO THE CONSTRUCTION ON THE HIGHWAY AND VARYING LEVELS OF ASPHALT. FROM MY PERSONAL RESEARCH ONLINE, MOST PEOPLE WHO HAVE THIS ISSUE CONTINUE TO HAVE IT AT BOTH LOW AND HIGH RATES OF SPEED AND THOSE WHO HAVE HAD A REMEDY WERE ONLY ABLE TO DO SO IF THE DEALER COULD GET THEIR HANDS ON THE VEHICLE TO READ THE CODE IMMEDIATELY BEFORE THE CAR WAS RESTARTED. IT SEEMS THAT THE ERROR CODE IS DISAPPEARING WHEN THE CAR IS RESTARTED WHICH COULD EXPLAIN WHY THE DEALER COULD FIND NO CODE ON MY VEHICLE. *TR

Electrical System
Filed Dec 15, 201430,000 milesWI

DRIVER SIDE DOOR AJAR ALARM COMES ON AT RANDOM TIMES WHILE DRIVING. *TR

Electrical System
Filed Dec 11, 201449,000 milesMO

DRIVER DOOR LATCH IS NOT WORKING CORRECTLY. VEHICLE CONTINUES TO TELL ME THE DOOR IS AJAR WHEN IT IS CLOSED. HAD BEEN ABLE TO GET IT TO GO AWAY BEFORE, BUT NOW IT WON'T GO AWAY. THIS IS CAUSING MY DOME LIGHT TO STAY ON FOR 20 MINUTES AT A TIME AND THE ONLY WAY I CAN LOCK IT IS TO MANUALLY PRESS THE LOCK BUTTON WHILE THE DOOR IS OPEN. *TR

Electrical System
Filed Dec 11, 201445,624 milesTX

DRIVING ON HIGHWAY AT APPROXIMATELY 60MPH AND MESSAGE APPEARS ON DASH CLUSTER TELLING ME THAT MY DRIVER DOOR AJAR AND DOME LIGHT COMES ON. CALLED DEALERSHIP AND NO RECALL ISSUED BUT COST OF REPAIR IS A RIDICULOUS $300-$500! APPARENTLY THERE ARE A LOT OF SIMILAR COMPLAINTS LIKE THIS ALL OVER THE PLACE AND THE DEALERSHIP EVEN SAID THAT ITS VERY COMMON ISSUE WITH THE EDGE. I FEEL THAT THIS IS UNSAFE WHILE I'M DRIVING WITH MY FAMILY BECAUSE OF THE DISTRACTION OF THE "DINGING" SOUND AS WELL AS THE DOME LIGHT WHILE NIGHT DRIVING! THIS NEEDS TO BE A RECALL IN MY OPINION BEING THAT THIS IS A SAFETY ISSUE OBVIOUSLY. *TR

Electrical System
Filed Dec 11, 2014OH

THE DRIVER DOOR AJAR ALERT WILL NOT GO OFF WITH THE DOOR CLOSED. YOU CAN SLAM THE DOOR AND IT DOES NOT SENSE THAT THE DOOR IS CLOSED. THE INTERIOR LIGHT REMAINS ON. WHEN SEARCHING THE INTERNET THIS APPEARS TO BE A COMMON PROBLEM AND FORD SHOULD RECALL THE PART AND REPLACE FOR FREE! *TR

Electrical System
Filed Dec 8, 201441,000 milesGA

STARTED SEEING THE WARNING INFO., THAT THE DRIVER DOOR WAS 'AJAR,' EVEN THOUGH IT WAS CLOSED. THIS WAS INTERMITENT, NOW HAPPENS ALL THE TIME. REPORTED THIS TO THE DEALER, BUT OF COURSE, WE ARE OUTSIDE THE 36K WARRANTY. DEALER WANTS TO CHARGE $450 TO REPLACE AND APPEARS THIS IS AN ISSUE WITH A LOT OF THEIR VEHICLES, SO PERHAPS THIS SHOULD BE A RECALL OR THEY SHOULD EXTEND THE COVERAGE AND REPAIR AT N/C. *TR

Electrical System
Filed Dec 5, 201443,440 milesIL

DOOR AJAR LIGHT CAME ON AND DOES NOT GO OFF. DOOR IS FULLY CLOSED. THIS CAUSES THE OVERHEAD LIGHTS TO STAY ON FOR SOME TIME MAKING IT HARD TO SEE WHEN DRIVING AT NIGHT. THIS ALSO CAUSES THE WARNING BELLS TO GO OFF INTERMITTENTLY WHILE DRIVING. A LIGHT WILL GO ON TELLING YOU TO SHIFT INTO PARK WHILE DRIVING DOWN THE ROAD. VERY DISTRACTIVE. DOOR LOCKS DO NOT FUNCTION PROPERLY WHICH CAN BE DANGEROUS IN ITSELF. DEALER TELLS ME THIS IS A FAULTY DOOR AJAR SENSOR. THEY WANT $500 TO MAKE MY CAR SAFE TO DRIVE. SEARCHING THE WEB SHOWS THAT THIS IS AN ONGOING PROBLEM WITH FORD PRODUCTS THAT THEY ARE QUITE AWARE OF. I FEEL FORD SHOULD BE RESPONSIBLE FOR SAFETY RELATED ISSUES ON THEIR PRODUCTS AND THAT A RECALL SHOULD BE ISSUED TO MAKE THESE CARS SAFE. THANK YOU *TR

Electrical System
Filed Dec 2, 201421,345 milesNV

DRIVER DOOR AJAR WARNING COMES UP EVEN THOUGH THE DOOR IS CLOSED. I HAD THIS "FIXED" AT TEAM FORD IN LAS VEGAS EARLIER THIS YEAR, AND IT IS COMING ON AGAIN. *JS

Electrical System
Filed Nov 25, 201469,000 milesCO

THE BATTERY WAS GOING DEAD WHEN VEHICLE LEFT OFF AND PARKED OVERNIGHT. THE GEAR SHIFT IS NOT COMMUNICATING THAT THE VEHICLE IS IN PARK AND THE DISPLAYS WOULD COME ON AND DRAIN THE BATTERY OVERNIGHT. THE ERROR WAS MIS-DIAGNOSED AND A NEW BATTERY WAS PURCHASED. THE ISSUES CONTINUED AND THE DEALERSHIP STATES IT IS THE GEAR SHIFTER WIRING. THIS SHOULD BE A RECALL ITEM, THERE IS NOTHING TO BE DONE IN NORMAL DAILY USE THAT COULD HAVE PREVENTED THIS. *TR

Unknown or Other
Filed Nov 24, 201435,000 milesMA

2012 FORD EDGE DOOR LATCH, FORD EDGE DOOR AJAR ALERT/NOTIFICATION - FOR THE PAST SEVERAL MONTHS THE NOTIFICATION SYSTEM THINKS A DOOR IS AJAR WHEN IN FACT IT IS NOT. THERE ARE DOZENS OF FORUMS REGARDING THIS VERY SAME ISSUE AND THAT DIRECT PEOPLE FILE A COMPLAINT WITH THIS WEBSITE; AS MOST BELIEVE FORD SHOULD RECALL SAID VEHICLES TO CORRECT THE MANUFACTURING ERROR THAT IS SO BLATANTLY APPARENT. *TR

Electrical System
Filed Nov 23, 201434,000 milesTN

DRIVERS SIDE DOOR AJAR ALARM WILL NOT CLEAR. DOOR IS FULLY SHUT, BUT DOOR AJAR ALARM IS ALWAYS ON, INTERIOR LIGHT IS ON AND DOORS WILL NOT LOCK. *TR

Electrical System
Filed Nov 21, 2014100,000 milesOK

DOOR AJAR SENSOR WAS BAD ON THE DRIVERS DOOR. THE DOOR AJAR LIGHT WOULD STAY ON CONSTANTLY. *TR

Electrical System
Filed Nov 12, 201426,000 milesCA

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

Steering
Filed Nov 11, 201435,950 milesMA

POWER STEERING LINE FAILED AT 36,000 -- VEHICLE IS 2YRS OLD. WHINING NOISE WHEN CAR IS STARTED, LOUDER WHEN TURNING WHEEL -- GOES AWAY WHEN THE CAR WARMS UP (WHEN FLUID HAS RETURNED TO PUMP). *TR

Electrical System
Filed Nov 11, 2014TN

DOOR SENSOR IS NOT WORKING PROPERLY. "DOOR AJAR" NOTICE CONTINUES TO STAY ON, EVEN THOUGH THE DOORS ARE ALL CLOSED. IT APPEARS THIS ISSUE IS NOT UNDER WARRANTY AND WILL COST SEVERAL HUNDRED DOLLARS TO REPAIR AT THE DEALERSHIP. *TR

Air Bags
Filed Nov 6, 201429,195 milesTX

PASSENGER AIR BAG TURNS OFF AND THEN BACK ON AFTER FROM ONE TO 30 MINUTES OR MORE WHILE DRIVING DEALER-NO TROUBLE FOUND. REPORTED MULTIPLE TIMES. DEALER FINALLY REPLACED SENSOR MODULE 2/17/14. WAS BETTER, BUT STILL FAILED WHEN MY FRIEND WHO WEIGHS 110 POUNDS WAS IN THE SEAT. DEALER REPLACED PASSENGER SEAT TRACKS ON 5/19/15. BETTER, BUT STILL FAILED. BACK TO DEALER ON 6/17/14 AND AGAIN ON 9/18/14. FINALLY SAID THE SYSTEM WAS WORKING AS DESIGNED EVEN THOUGH MY FRIEND WEIGHS 110 POUNDS. THE OWNER'S MANUAL SAYS THAT THE AIR BAG SHOULD BE OFF WHEN THE SEAT IS OCCUPIED BY A SMALL CHILD. MY FRIEND IS NOT A SMALL CHILD AND ALWAYS WEARS HER SHOULDER AND LAP BELT. THE SYSTEM WORKED PERFECTLY FOR THE FIRST 29,000 MILES AND THEN STARTED FAILING. THE BAD PART IS THAT THE SIDE AIR BAGS ARE DISABLED ANYTIME THE PASSENGER AIR BAG IS OFF, THUS SHE WOULD HAVE NO PROTECTION IN ANY KIND OF A ROLL OVER ACCIDENT. THE FINAL WORDS FROM THE DEALER ARE, "UNABLE TO FIND ANY PROBLEM WITH THE SYSTEM OPERATION. OCCUPANT DETERMINED TO BE SMALL IN STATURE CAUSING SYSTEM TO DEACTIVATE. REVIEWED WITH FSE WHO IS IN AGREEMENT AT THIS TIME". THIS IS CERTAINLY A SAFETY PROBLEM THAT SHOULD BE ADDRESSED. THE DEALER WON'T SAY, OR CAN'T GET ANY ANSWER FROM ENGINEERING AS TO THE MINIMUM WEIGHT IN THE PASSENGER SEAT TO ACTIVATE THE AIR BAG SYSTEM. THERE MUST BE A SPEC THAT ALL CARS MUST MEET. *TR

Service Brakes
Filed Nov 2, 201457,000 milesAL

ALMOST RAN MY 2012 EDGE INTO THE BACK OF AN 18 WHEELER TODAY WITH MY SON IN THE CAR WHEN MY BRAKES FAILED! I IMMEDIATELY WENT TO EXPRESS OIL SINCE THE SERVICE DEPT AT THE DEALERSHIP HAD ALREADY CLOSED FOR THE DAY. THEY SAID IT WAS THE BRAKE BOOSTER AND MASTER CYLINDER CAUSING THE ISSUE. SINCE IT SHOULD STILL BE UNDER WARRANTY I ELECTED TO TAKE IT STRAIGHT TO THE DEALERSHIP FIRST THING MONDAY AM. ONE OF THE GUYS FOLLOWED ME HOME TO ENSURE WE MADE IT SAFELY. MY CAR STALLED 3 TIMES IN A 10 MILE RADIUS, AGAIN 3 MORE TIMES THAT I COULD'VE BEEN THE CAUSE OF AN ACCIDENT! I DO NOT FEEL SAFE DRIVING THIS CAR AND IT SHOULD NOT BE HAVING SUCH ISSUES AT ALMOST 3 YEARS OLD WITH 57K MILES ON IT! I HAVE DONE A WEB SEARCH AND THIS SEEMS TO BE A COMMON ISSUE! WHY HAS THERE NOT BEEN A RECALL? THIS A VERY SERIOUS ISSUE THAT COULD'VE EASILY COST US OUR LIVES AND POSSIBLY OTHERS TODAY IF I HAD NOT HAD THE SPACE TO SWERVE TO AVOID COLLISION! FOR THE PAST FEW WEEKS THE BRAKES HAVE NOT FELT "RIGHT", THEY FELT "AIRY" AND RECENTLY BEGAN MAKING A HIGH PITCHED SQUEALING/HISSING SOUND. THEY WOULD GO FROM BEING VERY STIFF TO SINKING RIGHT INTO THE FLOOR. ON SEVERAL OCCASIONS I HAD TO STOMP ON THE BRAKES TO GET THE CAR TO STOP. I'M TERRIFIED TO DRIVE THE CAR EVEN TO THE DEALERSHIP MONDAY MORNING. *TR

Electrical System
Filed Nov 2, 201459,500 milesCA

THE DRIVER SIDE DOOR AJAR SENSOR IS MALFUNCTIONING. EVEN THOUGH DOOR APPEARS CLOSED, THE SENSOR INDICATES IT IS NOT CLOSED. THIS RESULTS IN THE DOME LIGHTS BEING ON, EVEN WHEN DRIVING AT NIGHT, MAKING IT DIFFICULT TO SEE THE ROAD. IT ALSO REGULARLY TELLS ME TO PUT THE CAR INTO PARK, EVEN WHEN DRIVING 65 MPH DOWN THE ROAD. *TR

Engine
Filed Oct 26, 2014TX

I WAS DRIVING 35 MPH ON A FLAT ROAD ON A SUNNY DAY THAT WAS 75 DEGREES. MY FORD EDGE ALL OF A SUDDEN LOST ALL POWER AND THE AWD OFF INDICATOR CAME ON ALONE WITH A LITTLE WRENCH LIGHT. I COULD NOT ACCELERATE OR DO ANYTHING. I LIMPED TO THE SIDE OF THE ROAD AND PUT IT IN PARK WHEN MY CAR BEGAN TO SHAKE, SO I SHUT IT OFF. I SAT THERE FOR A FEW MINUTES AND STARTED IT AGAIN, TRIED TO GO BACK ON THE ROAD AND IT DID THE EXACT SAME THING EXCEPT THE ENGINE LIGHT CAME ON. I PUT IT IN PARK AND SHUT IT OFF AND TURNED IT BACK ON AGAIN. I LIMPED HOME BECAUSE IT WAS SUNDAY AND THE SERVICE DEPARTMENT WAS CLOSED. THIS HAS HAPPENED 4 TIMES IN THE PAST 2 MONTHS. I AM VERY UPSET, AND I AM 8 MONTHS PREGNANT, I DO NOT WANT TO HAVE TO WORRY ABOUT THIS WHEN I HAVE THE BABY IN THE CAR. I AM TAKING IT TO THE DEALERSHIP TOMORROW, BUT I DO SEE THAT THERE HAVE BEEN OTHER PEOPLE WITH THE SAME PROBLEM. I DO NOT THINK I SHOULD BE RESPONSIBLE FOR ANY EXPENSES THAT MAY COME WITH THIS PROBLEM. *TR

Electrical System
Filed Oct 18, 201437,000 milesFL

BOTH DRIVER AND FRONT PASSENGER DOORS AJAR SENSORS DO NO WORK PROPERLY. THE DOORS ARE SHUT AND THE VEHICLE SENSORS DO NOT REFLECT THAT. *TR

Electrical System
Filed Oct 18, 201439,100 milesIN

INSTRUMENT PANEL CONTINUOUSLY REPORTS DRIVER'S DOOR IS AJAR WHEN IT IS CLOSED. THIS PREVENTS THE DOORS FROM LOCKING (CAN'T PREVENT CHILDREN FROM OPENING DOORS WHILE VEHICLE IS IN MOTION). ALSO, THIS CAUSES THE INSTRUMENT PANEL TO CONTINUOUSLY ASK THE DRIVER TO SHIFT TO PARK WHEN COMING TO A STOP. ALSO, THIS CAUSES THE INTERIOR LIGHTING TO FAIL TO DIM UNTIL THE CAR IS IN FORWARD MOTION. *TR

Electrical System
Filed Oct 16, 201427,000 milesWA

THE WARNING SIGNAL "SHIFT TO PARK" AND "DRIVERS DOOR AJAR" IS CONSTANTLY ON. IT WAS INTERMITTENT FOR THE PAST TWO MONTHS, BUT NOW IT IS CONSTANTLY ON, NO MATTER HOW HARD I SLAM THE DOOR. SO I HAVE TO DRIVE WITH THE WARNING SIGNALS AND BELLS. THE DOORS DO NOT LOCK WHEN I'M DRIVING. I CANNOT LOCK MY CAR WHEN I LEAVE IT, AS THE LIGHTS INSIDE WILL NOT GO OFF. I THINK FORD NEEDS TO ISSUE A RECALL ON THIS. *TR

Electrical System
Filed Oct 15, 201442,500 milesFL

DOOR AJAR INDICATOR DOES NOT GO OFF AFTER PASSENGER DOOR IS CLOSED. CAR IS LESS THAN 3 YEARS OLD BUT OUT OF WARRANTY DUE TO MILEAGE. THEREFORE, DEALER CHARGED $430 TO FIX. THANKS AND GOODBYE FORD! *TR

Structure › Body
Filed Oct 14, 201433,000 milesWI

MY DRIVE SIDE DOOR DOES NOT SENSE IT IS CLOSED AND THE LIGHT STAYS ON AND THE DOME LIGHTS STAY ON LONGER. PERIODICALLY BECAUSE THE SWITCH IS SAYING THE DOOR IS OPEN, THE DOME LIGHT, HEADLIGHTS AND REAR LIGHTS WILL GO ON WHEN NOBODY IS IN THE CAR. *TR

Engine
Filed Oct 7, 201434,500 milesMN

A MESSAGE WARNING "SHIFT TO PARK" APPEARS ON THE CAR DASHBOARD WHEN THE CAR HAS ALREADY BEEN PUT INTO PARK POSITION. THIS WARNING MESSAGE DISALLOWS THE DRIVER TO TURN THE CAR OFF - SHUT OF THE ENGINE. THE CAR IS ALREADY IN PARK AND MESSAGE LIGHT CONTINUES TO BE ON DISPLAY ON DASHBOARD. *TR

Electrical System
Filed Oct 3, 2014500,000 milesPA

WHEN DOOR IS CLOSED THE DOOR ALARM STILL GOES OFF AND SHOWS DOOR OPEN ON SCREEN. AFTER OPENING AND CLOSING THE DOOR SEVERAL TIMES, IT SOMETIMES GOES OFF AND SOMETIMES STAYS ON. VERY ANNOYING. FORD SHOULD FIX. HAVE HAD TO DRIVE DOWN ROAD WITH ALARM GOING OFF EVEN THOUGH DOOR IS CLOSED AND LOCKED. *TR

Electrical System
Filed Sep 30, 201452,000 milesTN

ONE DAY WHILE PREPARING TO DRIVE THE KIDS TO SCHOOL, I ENTERED THE DRIVER'S SIDE OF MY VEHICLE AND SHUT THE DOOR. I STARTED THE ENGINE VIA THE PUSH BUTTON IGNITION AND THE DASH GAVE AN AUDIBLE ALARM AND LIGHT FOR MY DRIVER DOOR BEING AJAR. I OPENED MY DOOR AND FIRMLY CLOSED IT. THE LIGHT REMAINED SHOWING MY DRIVER'S SIDE DOOR AS BEING AJAR. SINCE THEN THIS OCCURS EVERY TIME I DRIVE MY VEHICLE. THE PROXIMITY UNLOCK FEATURE OF MY VEHICLE DOES NOT WORK ON THIS SIDE NOW EITHER, I ASSUME DUE TO IT NOT REGISTERING THE DOOR AS CLOSED. THIS FEATURE WORKS ON THE PASSENGER SIDE WHERE I DO NOT HAVE THIS DOOR AJAR ISSUE. WHILE DRIVING THE AUTO-LOCK FEATURE DOES NOT WORK EITHER DUE TO IT REGISTERING THE DRIVER'S SIDE DOOR AJAR. *TR

Service Brakes
Filed Sep 29, 201412,000 milesFL

PERIODICALLY WHEN APPLYING THE BRAKES THEY BECOME VERY WEAK NOT STOPPING THE VEHICLE UNLESS BRAKE IS STOMPED ON. TWO DIFFERENT DRIVERS LISTED ABOVE. TOOK TO DEALERSHIP TODAY 09-29-14. THEY CALLED BACK TODAY TO EXPLAIN THAT THE BRAKE BOOSTER IS DEFECTIVE AND WILL TAKE BETWEEN 1-2 WEEKS BECAUSE PART IS NOT IN STOCK AND THEY ARE BACK ORDERED. DEALER NICE AND GAVE US RENTAL. THIS ALMOST CAUSED ACCIDENT TODAY AND ON SATURDAY AS ALMOST MISSED STOPPING AND ALMOST ROLLING INTO INTERSECTION. GOOD THING MY WIFE AND I ARE STRONG AND COULD GET IT STOPPED. WE JUST HOPE THAT THIS DOES NOT CAUSE SOMEONE TO HAVE A BAD ACCIDENT. SHOULD BE RECALLED! *TR

Electrical System
Filed Sep 28, 201438,000 milesTX

DRIVERS DOOR AJAR ALERT WILL NOT TURN OFF. COMPUTER SAYS TO PUT CAR IN PARK AND SHUT DOOR. THIS DOES NOT RESOLVE THE DOOR AJAR ERROR. *TR A SECOND PROBLEM IS NOW OCCURRING; THE BACK UP CAMERA MESSAGE IS ASKING IF YOU WANT IT ON. I HAVE ALWAYS HAD MINE ON, SO WHY IS IT CONTINUALLY ASKING. A THIRD PECULIAR BEHAVIOR I'M NOTICING IS THAT WHEN YOU PUT THE CAR IN PARK, AND SHUT THE ENGINE OFF, IF YOU HAD THE RADIO ON, IT NORMALLY STAYS ON UNTIL YOU OPEN THE DOOR, NOW, THE RADIO SHUTS OFF IMMEDIATELY AS DO THE DASHBOARD INSTRUMENTS.

Electrical System
Filed Sep 28, 201456,512 milesNJ

PROBLEM: DRIVER DOOR AJAR WARNING COMES ON EVEN IF DOOR IS SHUT. I DROVE IT LIKE THIS FOR ABOUT 4 WEEKS WHEN BOTH HIGH BEAMS AND REGULAR BEAM HEADLIGHTS BURNED OUT SIMULTANEOUSLY AT NIGHT. I HAD TO DRIVE WITH FLASHERS UNTIL A GAS STATION TO CALL MY WIFE AND COME GET ME. I TOOK IT IN FOR REPAIR AND THEY SAID THERE MIGHT BE A SHORT DUE TO DOOR LATCH PROBLEM, SO THEY SUGGESTED I REPLACE BATTERY AND HEADLIGHTS FOR $400+. BY THE WAY, THE DEALER SAID HE OILED THE DOOR LATCH AND IT WAS FIXED. IT WAS NOT FIXED. THE DOOR AJAR WARNING STILL COMES ON AS I DRIVE. WHAT IS BAD IS WHEN I PARK IN A PUBLIC LOT, THE CAR WILL NOT SHUT OFF INTERIOR LIGHTS AS THE CAR THINKS DOOR IS AJAR. IN ADDITION, I CAN NOT LOCK THE CAR WITH THE FOB SO I NEED TO LOCK EACH DOOR SEPARATELY AND KEEP SLAMMING DOORS UNTIL IT GOES OFF. AT LOW SPEEDS UNDER 20MPH THE DOOR AJAR WARNING SAYS PUT CAR IN PARK. CAN YOU IMAGINE THE ACCIDENT IF SOMEONE WAS STUPID ENOUGH TO PUT A ROLLING CAR IN PARK BECAUSE OF A FAULTY DOOR LATCH SENSOR! ALL I ASK IS A RECALL OR AT LEAST HAVE THE DEALERS ACKNOWLEDGE THEY HAVE A PROBLEM AND FIX IT. *TR

Fuel/Propulsion System
Filed Sep 24, 201447,000 milesTN

GAS THROTTLE QUIT WORKING. CAR WOULD NOT ACCELERATE. EVERYTHING ELSE WORKED. ENGINE WOULD NOR REV WHEN ACCELERATOR PRESSED. SEE MANUAL LIGHT APPEARED WITH A WRENCH SYMBOL ON DASH. COASTED INTO PARKING LOT AND PUT CAR IN PARK AND RESTARTED. EVERYTHING WENT BACK TO NORMAL. THE NEXT MORNING, THE CAR DID THE EXACT SAME THING. TOOK THE CAR TO FORD DEALER AND NOTHING SHOWS UP ON COMPUTER SCAN AND THEY COULDN'T REPLICATE THEY SAID IT SOUNDED LIKE THE THROTTLE BODY,BUT COULDN'T CONFIRM. I KNOW FORD JUST RECALLED SEVERAL CARS THIS YEAR FOR EXACT SAME SYMPTOMS AND ARE REPLACING THE THROTTLE BODIES. THE INTERNET IS FULL OF COMPLAINTS OF THIS SAME PROBLEM I AM HAVING ON OTHER EDGE MODELS. *TR

Electrical System
Filed Sep 24, 201435,600 milesWI

DOOR AJAR LIGHT FOR DRIVER'S DOOR KEEPS GOING ON AND WE ARE UNABLE TO LOCK THE DOORS (AND THE DOOR IS LATCHED). IT IS A DISTRACTION TO HAVE THE WARNING LIGHT GO ON INDICATING YOU SHOULD PUT THE VEHICLE IN PARK. WHEN MINOR CHILDREN ARE PASSENGERS THIS IS A SAFETY CONCERN BECAUSE THE DOORS CANNOT BE LOCKED. THERE SHOULD BE A RECALL ON THIS SINCE A LARGE VOLUME OF COMPLAINTS ON THIS ISSUE ARE BEING FILED. *TR

Electrical System
Filed Sep 23, 201424,700 milesVA

THE DRIVERS SIDE DOOR AJAR LIGHT/WARNING APPEARS EVEN THOUGH THE DOOR IS FULLY CLOSED. THIS PREVENTS ALL DOORS FROM LOCKING. THERE ARE TIMES WHEN THE WARNING IS NOT ON BUT AFTER A PASSENGER CLOSES THE PASSENGER SIDE DOOR THE DRIVERS SIDE DOOR AJAR WARNING TURNS ONS. I HAVE HAD THIS ISSUE SERVICED ONCE BY FORD BUT IT IS NOT HAPPENING AGAIN. FORD ISSUES A SERVICE BULLETIN BUT THAT APPEARS TO BE ONLY A STOP GAP MEASURE SINCE THE PROBLEM RECURS. *TR

Visibility/Wiper
Filed Sep 22, 201441,185 milesTX

WHILE DRIVING AT LESS THAN THE POSTED SPEED LIMIT, WE HEARD AN EXPLOSION FROM ON TOP OF THE VEHICLE. SAW GLASS PIECES SLIDING OFF ROOF. UPON VISUAL INSPECTION WE SAW THE VISTA SUNROOF HAD EXPLODED. THE GLASS EXPLODED ALONG THE PERIMETER OF THE RETRACTABLE SUNROOF. THE CENTER OF THE GLASS WAS STILL INTACT AND THERE WAS NO VISIBLE SIGN OF IMPACT. NOTHING HIT THE GLASS. GIVEN THE PERIMETER GLASS DAMAGE, IT APPEARS THE GLASS WAS COMPRESSED INWARD SOMEHOW. THIS IS A VEHICLE DEFECT. *TR

Electrical System
Filed Sep 19, 201440,000 milesFL

THROTTLE BODY FAILURE. *TR

Electrical System
Filed Sep 12, 2014NC

THE "DOOR AJAR" SENSOR IS MAKING A FALSE READING THAT CONSTANTLY SAYS THE DRIVER SIDE DOOR IS OPEN WHEN IN FACT IT IS NOT. DUE TO THE CAR "THINKING" THE DOOR IS OPEN, YOU CAN NOT LOCK THE DOORS WHILE DRIVING. A CHILD FALLING OUT OF AN UNLOCKED DOOR OR A CAR JACKING BECAUSE OF THIS ISSUE IS A HUGE SAFETY CONCERN. A SIMPLE GOOGLE SEARCH FOR THIS ISSUE WILL SHOW THAT THIS IS A VERY COMMON PROBLEM WITH MANY FORD VEHICLES. TO HAVE THE SENSOR REPAIRED COST ANYWHERE FROM $250 TO $400 WHICH IS MOST LIKELY WHY FORD CONTINUES TO LET PEOPLE DRIVE THESE UNSAFE VEHICLES. *TR

Electrical System
Filed Sep 10, 201445,780 milesCA

THE DOOR AJAR WARNING KEEPS ON LIGHTING UP. WE HAVE TO OPEN AND CLOSE THE DRIVERS DOOR UP TO 20 TIMES AND SOMETIMES THE WARNING GOES OFF AND SOMETIMES IT DOES NOT. IT IS VERY ANNOYING BECAUSE IF IT DOESN'T TURN OFF THERE IS A BEEPING SOUND GOING ON WHILE YOU ARE DRIVING ASKING YOU TO PULL ASIDE AND CLOSE THE DOOR AGAIN. IT ALSO AFFECTS WHILE YOU ARE DRIVING AT NIGHT BECAUSE THE INTERIOR LIGHTS WONT TURN OFF AND IT MAKES IT DIFFICULT TO SEE WHERE YOU ARE DRIVING, SPECIALLY IF IT'S ON REVERSE, OR WHEN YOU GET OUT OF THE VEHICLE AND PUT THE ALARM ON, THE INTERIOR LIGHTS KEEP ON AND AM AFRAID IT WILL AFFECT MY BATTERY IN THE LONG RUN. WE TOOK IT TO SERVICE AT THE DEALER BUT THERE IS NO RECALL YET AND IT COSTS AROUND $418 TO FIX. I THINK IT'S A MANUFACTURE THING AND FORD SHOULD BE RESPONSIBLE FOR THIS FIX. *TR

Structure › Body
Filed Sep 9, 201468,000 milesFL

THE DOOR AJAR WARNING INDICATES THE DOOR IS OPEN WHEN THE DOOR IS ACTUALLY CLOSED TIGHT. IF YOU SLAM THE DOOR HARD, THE WARNING CLEARS SOMETIMES BUT MAY COME BACK ON WITHOUT THE DOOR BEING OPENED. THIS IS A POOR ALARM SYSTEM DESIGN. FORD SHOULD TAKE RESPONSIBILITY FOR THE DESIGN AND ISSUE A RECALL. THE ORIGINAL LATCH WAS REPLACED UNDER WARRANTY AT ABOUT 30K MILES. *TR

Electrical System
Filed Sep 8, 201448,000 milesAZ

THE INDICATOR LIGHT FOR THE DRIVER'S SIDE DOOR BEING AJAR WILL NOT GO OFF. THE DOOR IS MOST DEFINITELY NOT OPEN, YET THE INDICATOR DOES NOT REGISTER THE DOOR AS BEING CLOSED NO MATTER WHAT WE DO. *TR

Engine
Filed Sep 7, 201430,000 milesCA

VEHICLE STALLED IN THE MIDDLE OF A BUSY FREEWAY. THIS INCIDENT HAPPENED AFTER 45 MINUTES OF NORMAL DRIVING WITH OUTSIDE TEMPERATURES ABOUT MID 80'S AND A/C ON MINIMAL LEVEL. JUST BEFORE THE INCIDENT I WAS DRIVING AT AVERAGE SPEED OF 65 MPH WHEN TRAFFIC GRADUALLY SLOWED DOWN TO AROUND 20 MPH. WITHOUT WARNING VEHICLE LOST ENGINE POWER AND LOST POWER STEERING IN THE MIDDLE OF THE INTERSTATE HIGHWAY. ALL WARNING LIGHTS CAME ON BUT THE RADIO AND FAN STILL ON. I STRUGGLED WITH THE STEERING WHEEL WHILE OTHER DRIVERS PASSED ME AS THE TRAFFIC BEGUN TO PICK UP SPEED AGAIN. I WAS LUCKY NO ONE HIT ME AND WAS ABLE TO COAST TO THE MEDIAN BY SIGNALING WITH MY LEFT ARM EXTENDED OUTSIDE THE WINDOW. SINCE IT WAS A LONG WEEKEND THE LOCAL FORD SERVICE SHOP WAS CLOSED UNTIL TUESDAY. AFTER TWO DAYS OF TESTING AND CHECKING FORD SERVICE COULDN'T FIND ANYTHING WRONG. THEY CHECKED THEIR DATABASE NATIONWIDE BUT NO SIMILAR CONCERNS WERE FOUND. I RAN THE ONBOARD DIAGNOSTICS AND EVERYTHING IS OK. THE IRONY IS THAT THE VEHICLE WAS IN THE SAME LOCAL FORD SERVICE SHOP EIGHT DAYS PRIOR TO THIS INCIDENT TO ADDRESS A RECALL AND FOR A 30K MILES MAINTENANCE CHECK. *TR

Engine
Filed Sep 5, 201444,000 milesKS

WHILE DRIVING AT 45MPH, VEHICLE LOST POWER TO THE EXTENT THAT I HAD TO PULL OVER ON THE SHOULDER. A MECHANIC WRENCH LIGHT APPEARED ON THE DASH. VEHICLE REMAINED RUNNING BUT IDLE WAS VERY ERRATIC. AFTER IGNITION WAS TURNED OFF, I USED A CODE READER AND DTC "P2111" APPEARED ON THE READER (THROTTLE BODY FAILURE). AFTER CLEARING THE CODE, I RESTARTED THE VEHICLE AND ENGINE IDLE APPEARED NORMAL. DROVE VEHICLE FOR 20 MILES WITH NO OTHER ABNORMALITIES. DURING A BRIEF REVIEW OF FORD RECALLS, TSB'S, ETC. I AM FINDING THAT THERE ARE KNOWN ISSUES WITH THE THROTTLE BODY ON OTHER MODELS BUT FOR SOME REASON NOT THE EDGE. *TR

Exterior Lighting
Filed Sep 4, 201437,173 milesIL

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE INTERIOR LIGHT AND COMPASS MALFUNCTIONED. THE INTERIOR LIGHTS FAILED TO TURN OFF WHEN THE VEHICLE WAS SHUT OFF AND DOOR WERE CLOSED. AS A RESULT, THE FAILURE CAUSED THE BATTERY TO BE COMPLETELY DRAINED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,173.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Ford Edge → · Every Edge year → · How the figures are calculated →