Page 4 of 20 · complaints 151–200 of 989

2007 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Air Bags
Filed Oct 26, 2018NJ

TAKATA RECALL- I AM STILL WAITING FOR REPLACEMENT INFLATOR PARTS TO REPAIR MY 2007 FORD EDGE. I AM RENTING A VEHICLE BUT THAT COST $ 2,000 PER MONTH. WITH THE AIRBAG LIGHT ON IT WILL NOT PASS INSPECTION WHICH EXPIRED 08/31/2018 AND THE CAR SITS IN MY FRONT YARD. WHEN WILL THESE PARTS BE AVAILABLE TO FORD TO REPAIR MY CAR?

Air Bags
Filed Oct 26, 2018IN

TAKATA RECALL DEALER SAID WE HAVE TO WAIT FOR THE NEW AIRBAGS THERE IS A SHORTAGE. WE HAVE BEEN WAITING AT LEAST A YEAR NOT BEING ABLE TO USE THE PASSENGER SEAT! HELP

Air Bags
Filed Oct 26, 2018OH

TAKATA RECALL: I HAVE RECEIVED 3 NOTIFICATION OF THE RECALL ON THIS PRODUCT-JULY 2016, DEC.2017,& JUNE 2018 INFORMING ME I WILL BE NOTIFIED BY FORD WHEN THE REPAIR PARTS WILL BE IN TO FIX THE ISSUE. TO DATE, HAVE NOT RECEIVED NOTIFICATION OF PARTS BEING AVAILABLE. WHY IS IT TAKING SO LONG TO GET THE PARTS??

Air Bags
Filed Oct 26, 2018MI

"TAKATA RECALL" IN JANUARY 2018 WE WERE NOTIFIED THAT THE AIRBAGS IN OUR FORD EDGE WERE DEFECTIVE, AND WERE BEING RECALLED. IN ADDITION, WE WERE NOTIFIED THAT INFORMATION WOULD BE FORTHCOMING TO TAKE OUR VEHICLE TO OUR LOCAL DEALER. UNFORTUNATELY, WE DID NOT RECEIVE NOTIFICATION UNTIL MAY 2018. THIS MAY 2018 NOTIFICATION WAS VERY CLEAR BY INFORMING US THAT IF WE WERE TO DRIVE OUR VEHICLE WITHOUT A NEW AIRBAG REPLACEMENT WOULD NOT ONLY ENDANGER OUR WELL-BEING BUT COULD ALSO CAUSE SERIOUS INJURY -- EVEN DEATH. SO, THEREFORE TAKE OUR VEHICLE IMMEDIATELY TO OUR LOCAL DEALER FOR PROMPT REPLACEMENT. THE NOTIFICATION ALSO INDICATED A LOANER VEHICLE WOULD BE SUPPLIED -- UP TO $30 PER DAY WHILE THE REPLACEMENT WAS TAKING PLACE AT OUR LOCAL DEALER. WE DID AS INSTRUCTED AND IMMEDIATELY TOOK OUR VEHICLE TO OUR LOCAL DEALER WITH THIS INFORMATION WE RECEIVED IN MAY 2018. TO OUR DISAPPOINTMENT, WE WERE TOLD THERE ARE NO LOANER VEHICLES AVAILABLE BECAUSE PLACES LIKE ENTERPRISE (AND OTHER LOANER VEHICLE AGENCIES) WANTED MORE THAN $30 PER DAY. ENTERPRISE FILED A COMPLAINT LAW SUIT AGAINST FORD MOTOR COMPANY FOR A HIGHER REIMBURSEMENT AMOUNT. THEREFORE, OUR LOCAL DEALER INFORMED US TO WAIT UNTIL THIS LAW SUIT BETWEEN ENTERPRISE IS SETTLED AND LOANERS BECOME AVAILABLE. SINCE MAY 2018 UNTIL CURRENT, WE HAVE CHECKED WITH OUT LOCAL DEALER AS TO THE PROGRESS BEING MADE BETWEEN FORD MOTOR CO. AND ENTERPRISE FOR A POSSIBLE LOANER. AS OF THIS DATE (OCT. 26, 2018), NO CHANGE HAS BEEN MADE. MEANWHILE, OU

Air Bags
Filed Oct 26, 2018KY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). AIRPORT FORD (8001 BURLINGTINGON PIKE, FLORENCE, KY 41042, 859-371-4750) STATED THAT THE PART WAS UNAVAILABLE AND DID NOT KNOW WHEN THE MANUFACTURER WOULD SEND THE PART. THE DEALER MADE NO MENTION OF A LOANER VEHICLE OPTION. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 26, 2018126,000 milesMS

MY STEERING WHEEL SHAKES BAD. MY WHEELS VIBRATE SEEMS LIKE THEY ABOUT TO COME OFF WHILE I'M DRIVING. MY SPEED REDUCES ITSELF FROM FAST TO SLOW.

Air Bags
Filed Oct 26, 2018OH

'TAKATA RECALL' STILL AWAITING AVAILABLE PARTS TO COMPLETE THIS RECALL IS WHAT I AM REPEATEDLY TOLD. THIS HAS TAKEN WAY TO LONG TO BE FIXED, AS I AM STILL HAVING TO DRIVE THIS CAR DAILY. I REALLY DON'T FEEL TOTALLY SAFE DRIVING A CAR IN NEED OF A VERY SENSITIVE REPAIR AND HAVING TO TRANSPORT MY SCHOOL KIDS DAILY AS WELL. I HAVE REACHED OUT TO LOCAL DEALERSHIPS, WHICH CONTINUES TO TELL ME TO KEEP CHECKING BACK, OR JUST KEEP WAITING TO BE CONTACTED. A LOANER UNTIL THIS PROBLEM IS RESOLVED WOULD BE GREAT, BUT NO SUCH LUCK WITH THAT REQUEST EITHER. CONTINUING TO DRIVE AN UNSAFE CAR JUST ISN'T RIGHT!

Air Bags
Filed Oct 26, 2018MI

"TAKATA RECALL" WE HAVE TRIED REACHING OUT TO SEVERAL DEALERSHIPS FOR THE PAST YEAR REGARDING BOTH OF OUR RECALL NOTICES (AIRBAG AND FUEL TANK). EVERY TIME WE RECEIVED ONE WE HAVE CONTACTED (3) NEARBY FORD DEALERSHIPS IN GRAND RAPIDS, EVERY DEALERSHIP FOR THE PAST YEAR CONTINUES TO INFORM US THEY DO NOT HAVE THE PARTS AND SERVICES AND TO CALL BACK IN A MONTH. EVERY MONTH FOR THE PAST YEAR WE HAVE CALLED - STILL NO PARTS! WE ARE AWARE THIS CAR CAME FROM FLORIDA FROM OUR REPORT, WHICH WE PURCHASED IN MICHIGAN. TODAY, OCTOBER 26TH, 2018 RECEIVED THE SETTLEMENT CLAIM. IT STATES WE CANNOT BE APART OF THE CLAIMS BECAUSE WE HAVE NOT SERVICED OUR VEHICLE YET. HOWEVER, WE HAVE TRIED FOR ONE FULL YEAR TO GET THIS VEHICLE SERVICED! AT THIS POINT IN TIME, WE ARE NOW CONSIDERING HIRING AN ATTORNEY AND ATTENDING THE HEARING ON DECEMBER 11TH, 2018. WE WOULD LIKE TO RECEIVE NOTIFICATION HOW TO GET OUR RECALLS RESOLVED AND SERVICED IN MICHIGAN, SINCE NOPARTS ARE AVAILABLE (ON-GOING OVER ONE-YEAR OF CALLING). PLEASE CONTACT ME DIRECTLY HOW WE ARE ABLE TO PROCEED?! [XXX] (FORMERLY [XXX] WHEN PURCHASED THE VEHICLE) BIN NUMBER [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Oct 25, 2018MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (BALISE FORD OF CAPE COD, 90 HIGH SCHOOL ROAD EXT, HYANNIS, MA 02601, 508-815-4007) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Oct 24, 201884,500 milesPA

TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS RESTARTED AND BEGAN BUCKING. IN ADDITION, THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE NUMBER THREE COIL PACK WAS DAMAGED AND THE POWERTRAIN CONTROL MODULE NEEDED TO BE REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 84,500.

Power Train
Filed Oct 15, 2018113,000 milesME

STOPPING VEHICLE THEN TAKING OFF VEHICLE WILL NOT MOVE ENGINE JUST REVS THEN A VERY HARD SHIFT AND IT MOVES HAD SENSOR IN TRANSMISSION REPLACED 3 TIMES DUE TO SAME PROBLEM NOW WHEN COLD VEHICLE UP SHIFTS VERY HARD ONCE IT WARMED UP SHIFTS FINE

Air Bags
Filed Oct 10, 2018KS

TAKATA RECALL. CURRENTLY WAITING FOR THIS TO BE FIXED. AT THIS TIME IT IS NOT SAFE TO DRIVE THE CAR AND CANNOT SELL IT TO PURCHASE ANOTHER CAR. THIS HAS TAKEN FAR TOO LONG TO FIX. PUTTING TODAY'S DATE SINCE MY LAST UPDATE WAS THE RENT A VEHICLE. WE LIVE IN AN EXTREMELY SMALL RURAL AREA AND THAT IS NOT AN OPTION

Air Bags
Filed Oct 8, 2018WA

TAKATA RECALL FORD IS NOT TAKING CARE OF THIS PROBLEM IN A TIMELY MANNER. I BOUGHT MY CAR 5 DAYS BEFORE THE RECALL AND HAVE BEEN UNABLE TO USE IT TO ITS POTENTIAL. FORD HAS CONTINUOUSLY TOLD ME TO CHECK BACK IN A COUPLE WEEKS AND HAS REFUSED ME A LOANER VEHICLE THAT CAN BE SAFELY DRIVEN.

Air Bags
Filed Oct 3, 2018MN

A RECALL WAS ISSUED ON 06/01/2016 DUE TO FAULTY AIRBAGS. IT'S BEEN OVER 2 1/2 YEARS AND WE STILL DON'T HAVE THEM AVAILABLE FOR OUR CAR.

Air Bags
Filed Oct 2, 201890,000 milesTN

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE VEHICLE WAS TAKEN TO LENOIR CITY FORD, INC (775 US-321, LENOIR CITY, TN 37771, (800) 515-4209) WHO INITIALLY STATED THAT THE PART FOR THE RECALL REPAIR WAS AVAILABLE. THE DEALER THEN STATED THAT THEY DID NOT HAVE THE PART AND THE CONTACT WOULD HAVE TO RESCHEDULE. THE DEALER HAD NOT CALLED THE CONTACT BACK IN A MONTH. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS AVAILABLE. THE CONTACT WAS ADVISED TO CONTACT THE DEALER TO GET THE REPAIR COMPLETED. THE FAILURE MILEAGE WAS 90,000.

Air Bags
Filed Sep 26, 2018AZ

THEY STILL DO NOT HAVE THE PARTS TO FIX THE CAR. THIS HAS BEEN GOING ON WAY TO LONG. I AM DRIVING AN UNSAFE VEHICLE.

Electronic Stability Control (esc)2 injured
Filed Sep 25, 2018165,000 milesTX

I BOUGHT A 2007 FORD EDGE IN JULY OF 2018. LESS THEN 2 MONTHS LATER MY PCM HAS GONE BAD BURNING UP ALL 6 COIL PACKS IN MY EDGE. I HAVE CONTACTED FORD AND THERE IS A TECHNICAL SERVICE BULLENTIN ON THE PCM AND COIL PACKS, BUT WAS TOLD NOT ENOUGH PEOPLE HAVE REPORTED THE ISSUE TO PUT OUT A RECALL. I CAN NOT AFFORD OVER $2000.00 TO HAVE THIS FIXED. FORD IS AWARE THAT IT IS A DEFECTIVE PART AND I DONT UNDERSTAND WHY THERE IS NOT A RECALL ON IT. I WAS IN THE MIDDLE OF 6 LANES OF TRAFFIC DURING RUSH HOUR AND THE SUV JUST LOST POWER. I COULD HAVE BEEN KILLED. I HAD NO WARNING OR ANYTHING THE SUV JUST SLOWLY STARTED LOSING POWER AND CHECK ENGINE LIGHT DIDNT EVEN CUT ON UNTIL AFTER I TURNED EDGE OFF AND RESTARTED. THIS IS AN ISSUE IN NEED OF A RECALL ASAP! I HAVE DONE ALOT OF RESEARCH AND HAVE FOUND THAT THE FAULTY PCM BURNS UP THE COIL PACKS AND EVERYONE WHO IS JUST REPLACING COILS IS GOING TO HAVE THE SAME ISSUE AGAIN SINCE IT IS THE FAULTY PCM BURNING THE COILS AND UNTIL THE PCM ($835) IS REPLACED THEY WILL CONTINUE TO KEEP REPLACING THE COILS ($80 X 6 =$480.00) NONE OF THESE PRICES INCLUDE LABOR! ALSO DOESNT INCLUDE THE COST TO REPROGRAM THE NEW PCM TO MY KEYS SINCE IF YOU DONT FLASH THE NEW PCM THE EDGE WONT START DUE TO THE KEYS OUR PROGRAMMED SPECIFICALLY TO THE PCM INSTALLED TO THE EDGE. IF YOU HAVE ALREADY PAID TO HAVE THESE ISSUE FIXED PLEASE STILL CALL FORD WHEN AND IF THEY ISSUE A RECALL (WHICH THEY NEED TO!) YOU CAN SUBMIT YOUR RECEIPT AND BE REIMBURSED FOR COST TO HAVE IT

Air Bags
Filed Sep 24, 2018SC

MY DEALERSHIP CALLED ME FOR MY AIRBAGS TO BE REPLACED 9/25//18 @ 11AM. THE FORD COMPANY STATED THAT THE PARTS WERE NOT AVAILABLE. THIS COMPANY CONTINUES TO MISINFORM CUSTOMERS WITH THEIR DECEPTIVE TACTICS. I HAVE NOT RECEIVED A LETTER STATING THAT THE PARTS ARE AVAILABLE FROM THE FORD COMPANY. HOW CAN THE CUSTOMER MAKE SURE THEY ARE HAVING THE AIRBAG RECALL REPLACED?

Air Bags
Filed Sep 18, 201899,074 milesFL

NEXT ATTENTION WITH OUR AIR BAGS . WE BOUGHT THIS CAR IN 6/21/2018 AND DEALER SAID THERE WAS A RECALL ON THEM.

Air Bags
Filed Sep 14, 2018WA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN JUNE OF 2018. THE DEALER (BICKFORD FORD, 3100 BICKFORD AVE, SNOHOMISH, WA 98290) STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR AND PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air BagsCrash1 injured
Filed Sep 13, 2018140,000 milesNM

TAKATA AIRBAG RECALL

Service Brakes
Filed Sep 7, 2018124,000 milesTX

TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING 30 MPH APPROACHING AN INTERSECTION, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND WITHOUT WARNING. THE BRAKES RESUMED NORMAL OPERATION AFTER THREE TO FIVE SECONDS. THE DEALER (GABRIEL/JORDAN FORD, 2400 U S HIGHWAY 59 S, LIVINGSTON, TX 77351, (936)327-4327) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 124,000.

Service Brakes
Filed Sep 5, 2018140,000 milesMD

I HAVE MY CAR IN THE SHOP GETTING BRAKE BOOSTER REPLACED AT $900, FORD HAS A CUSTOMER SATISFACTION PROGRAM 13N02 THAT COVERS NEWER CARS. LOOKING ON-LINE THIS ISSUE IS PREVALENT AND I BELIEVE THIS SHOULD BE LOOKED AT AS A RECALL, NO BRAKES. ALTHOUGH NEARLY COMPLETE LOSS OF BRAKES ONLY HAPPENED RECENTLY I BELIEVE THIS ISSUE MAY HAVE BEEN BUILDING FOR YEARS. I ALWAYS NOTICED OTHER VEHICLES HAD (TO ME) MUCH TOUCHIER BRAKES. I NOW BELIEVE THAT THE OTHER VEHICLES WEREN'T TOUCHIER, IT WAS MY CAR THAT HAD LOW BRAKING. FROM WHAT I HAVE BEEN READING IT SEEMS THAT THIS SHOULD HAVE BEEN A RECALL ISSUE YEARS AGO BUT YET IT'S ANOTHER COVER UP BY A CAR MANUFACTURER.

Air Bags
Filed Sep 5, 2018OR

TAKATA RECALL FORD HAD ME SIGN A DO NOT DRIVE ORDER FOR MY FORD EDGE. I AM TOLD NO PARTS ARE AVAILABLE TO GET IT FIXED UNTIL JUNE 2020. SO THEY GAVE ME A RENTAL TO DRIVE. RATHER THAN THEY PAY FOR THE RENTAL, HOW ABOUT GIVING ME THE MONEY SO I CAN BUY A DIFFERENT ONE!

Electrical System
Filed Sep 3, 2018130,000 milesCA

WE HAVE A 2007 FORD EDGE MY WIFE WAS DRIVING ON THE FREEWAY, SHE WAS APPROACHING HER EXIT WHEN THE VEHICLE SHUT OFF COMPLETELY. THANK GOD SHE COULD PULL OVER AND AFTER SEVERAL ATTEMPTS TO START THE CAR AGAIN, SHE SUCCEEDED. THIS HAPPENED ABOUT 6 MONTHS AGO. ABOUT 3 OR 4 MONTHS LATER, SHE WAS PULLING INTO A PARKING LOT OF A STORE WHEN THE VEHICLE SHUT OFF AGAIN WITHOUT A WARNING. SHE GOT STUCK IN THE MIDDLE OF THE LANE BLOCKING ALL TRAFFIC. A FEW MINUTES LATER IT STARTED AGAIN SEEMINGLY WITHOUT ANY PROBLEM. UNTIL TWO WEEKS AGO, SHE WAS DRIVING DOWN THE STREET AND THE CAR SHUT OFF FOR THE THIRD TIME. AND FOR THE LAST WEEK, THE CAR HAS PROBLEMS STARTING. IT CRANKS FOR A FEW SECONDS LIKE IT HAS NO FUEL THEN STARTS. TODAY'S DATE 9/3/2018

Service Brakes
Filed Aug 31, 2018145,000 milesFL

MY BRAKES ACT LIKE THEY ARE STUCK A LOCAL MECHANIC TOLD ME IT WAS MY BRAKE BOOSTER I TRIED TO COME TO A COMPLETE STOP AND THEY WOULD NOT WORK I ALMOST HAD AN ACCIDENT BECAUSE OF THE ISSUE.

Air Bags
Filed Aug 27, 2018TX

I WAS FIRST NOTIFIED IN 2016 OF A RECALL WITH DIRECTIVE THAT NO ONE SHOULD RIDE IN THE FRONT PASSENGER SEAT. TO DATE, I'VE YET TO BE CALLED IN TO HAVE THIS MATTER REPAIRED, THAT SAID, ASKING A CAR OWNER TO NOT BE ABLE TO USE EVERY SEAT IN THEIR VEHICLE FOR MORE THAN 2 YEARS IS BEYOND THE PALE. PLEASE ADVISE ME WHEN I MIGHT EXPECT THIS REPAIR TO BE COMPLETED.

Air Bags
Filed Aug 27, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DELACY FORD (3061 TRANSIT RD, ELMA, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Aug 26, 2018143,000 milesPA

I REPLACED THE POWER STEERING PUMP AND LINE BRAND NEW N THE PUMP STILL WINES REALLY LOUD AND I HAVE REPLACED MY TIE ROD 2 MONTHS AGO AND IT NEEDS REPLACED AGAIN ASAP AND I ONLY NEEDED BUSHINGS FOR MY CONTROL ARM BUT REPLACED THE WHOLE THING AND ITS NEEDING REPLACED AGAIN IM TIRED OF SPENDING MONEY ON THIS CAR FOR THE SAME THING OVER AND OVER AGAIN.

Service Brakes
Filed Aug 25, 2018146,590 milesKY

BRAKE BOOSTER LEAKAGE, ON THE HIGHWAY THE BRAKES ACTUALLY WAS SO HARD TO DEPRESS WHEN COMING UP UPON A VEHICLE AT THE LIGHT I HAD TO PUMP THE BRAKES TO GET IT TOO STOP,,,,,,SO FINALLY THE BRAKES GRABBED STOPPING THE VEHICLE IN A SUDDEN STOP. THE BRAKE PADEL WENT TO THE FLOOR MAKING A WHISPERING SOUND.

Power Train
Filed Aug 25, 2018140,000 milesLA

TRANSMISSION SHUDDERS BETWEEN 5TH AND 6TH GEAR. ONLY ONE PREVIOUS OWNER. OWNED VEHICLE LESS THAN ONE YEAR. BECAME INCREASINGLY WORRISOME VERY FAST.

Air Bags
Filed Aug 24, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAMP MOTORS (4869 NESCONSET HWY, PORT JEFFERSON STATION, NY 11776, (631) 473-1550) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED TWO YEARS PLUS AND STILL NO PARTS AVAILABLE. UPDATED 10/17/18*JB

Air Bags
Filed Aug 24, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FREEDOM FORD INC. (420 FISHKILL AVE, BEACON, NY 12508, (845) 831-1400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 24, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST-HERR FORD (5025 CAMP RD, HAMBURG, NY 14075, (716) 649-5640) WAS CONTACTED AND CONFIRMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Aug 20, 2018CA

WE GOT A SAFETY RECALL NOTICE 16S26 RECALL 16V-384 SINCE JULY 2016 AND TILL NOW THEY NEVER REPAIR OUR CAR , EVERY TIME WE CALL THEM THEY KEEP SAYING THEY DON'T HAVE THE PARTS YET AND THEY WILL EMAIL US WHEN THEY HAVE IT AND TILL TODAY DATE THEY NEVER DID ANYTHING. SINCE THAT DATE WE NEVER USE THE FRONT SEAT SO WE CAN'T UTILIZE THE FULL CAPACITY OF OUR CAR. THIS IS VERY DISAPPOINTING AND INCONVENIENT FOR US , BESIDES WE DON'T FEEL SAFE WHILE DRIVING OUR CAR, WE ARE ASKING FORD FOR IMMEDIATE REPAIR AND COMPENSATION FOR ALL THE SUFFERING OF THIS RECALL ISSUE

Air Bags
Filed Aug 16, 2018IN

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAY SKILLMAN FORD (1250 U.S. 31, GREENWOOD, INDIANA 46143, (317) 884-7164) WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Aug 9, 2018WI

TAKATA RECALL" NHTSA RECALL NUMBER 17V024, DATED JANUARY 10, 1917 HAS NOT BEEN FIXED IN A TIMELY MANNER. FORD HAS OFFERED A RENTAL CAR AS A TEMPORARY REMEDY. THIS ISN'T SATISFACTORY AS MY CAR WOULD HAVE TO BE PLACED IN STORAGE OR AT LEAST NOT DRIVEN. THIS COULD LEAD TO SEAL LEAKS, BATTERY FAILURE AND POSSIBLE RODENT INFESTATIONS.

Air Bags
Filed Aug 7, 2018KY

THE AIRBAG FROM THE PASSENGER SIDE HAS BEEN ON RECALL SINCE JUNE 2016 AND UP TIL THIS VERY DAY THERE HAS BEEN NO REMEDY FOR THIS PROBLEM WHAT HAPPENS IF MY FAMILY AND I WERE TO GET INTO AN ACCIDENT AND INSTEAD OF THE AIRBAG PROTECTING THE FRONT THE FRONT PASSENGER DEPLOYS IT JUST EXPLODES. THERE HAS BEEN NO UPDATED INFORMATION.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jul 30, 2018108,000 milesMD

TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, A VERY STRONG ODOR OF FUEL WAS DETECTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FUEL TANK WAS LEAKING DUE TO CORROSION AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

Power Train
Filed Jul 24, 2018177,000 milesNJ

WHILE STOPPED WHEN GOING TO ACCELERATE THE TRANSMISSION FEELS LIKE IT'S NOT WORKING THE VEHICLE WRAPS THE SPEEDOMETER THE MILE WHICH DOESN'T WORK SPEED DOESN'T WORK AIRBAG LIGHTS ARE ON WRENCH LIGHT IS ON TIRE LIGHT IS ON RPM STAY AT 2K THE VEHICLE WILL BARELY MOVE.

Unknown or Other
Filed Jul 24, 2018100,000 milesFL

MY TRANSMISSION IS ABOUT TO BLOW SOON. I HAVE A LOW INCOME AND DOUBT MY ABILITY TO PAY FOR A REPLACEMENT. I WOULDN'T BE WRITING THIS THOUGH IF I WAS THE ONLY ONE BEING AFFECTED BY IT. AFTER SEARCHING THROUGH FORUMS AND REVIEWS, IT WOULD SEEM MANY PEOPLE ARE SUFFERING FROM THE SAME ISSUE. WHILE IN MOTION, THE VEHICLE WILL SKIP GEARS AND REV UP WHILE I'M SLOWING DOWN. I'M NOT SURE WHAT TO DO AT THIS POINT. IT SEEMS TO BE GETTING WORSE AND WORSE. ANY HELP OR INSIGHT WOULD BE HIGHLY APPRECIATED.

Air BagsCrash
Filed Jul 18, 2018103,000 milesNH

TL* TAKATA RECALL. THE CONTACT OWNED A 2007 FORD EDGE. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE THE DRIVER WAS STOPPED AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE DRIVER WAS ABLE TO DRIVE TO HIS RESIDENCE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS LATER TAKEN TO BEST FORD LINCOLN (579 AMHERST ST, NASHUA, NH 03063, (603) 889-0161) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE AIR BAG FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V024000 (AIR BAGS) AND 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED AUTOFAIR FORD IN MANCHESTER (1475 S WILLOW ST, MANCHESTER, NH 03103, (603) 634-1001) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS).

Air Bags
Filed Jul 16, 2018NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MAPLECREST FORD LINCOLN OF UNION (2800 SPRINGFIELD AVE, VAUXHALL, NJ 07088, (908) 964-7700) AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 13, 2018AZ

TAKATA RECALL I HAVE BEEN GETTING PRIOR NOTICES FROM FORD (AUTO NATION IN SCOTTSDALE AND OTHER PLACES) I HAVE CALLED SEVERAL TIMES ABOUT IT AND KEPT GETTING TOLD NO WORRIES WE WILL NOTIFY YOU WHEN RECALL PART AVAILABLE. THIS IS NOW BEEN GOING ON OVER A YEAR NO CALL THAT PART IS IN AND BEING TOLD NOW IT IS A SAFETY ISSUE. I DRIVE OVER 140+ MILES PER DAY AT LEAST 5 DAYS PER WEEK AND SOMETIME HAVE PASSENGERS. BEING TOLD NOW DON'T LET ANYONE SIT IN THE FRONT PASSENGER SEAT BUT DRIVE INTO DEALERSHIP (WHICH IS AWAYS) THEY CAN PUT ME INTO RENTAL BUT I WOULD NEED TO DRIVE BACK HOME WITH RENTAL AND MY VEHICLE, PARK MY VEHICLE AT MY HOUSE THEN DRIVE BACK WHEN PART COMES IN? I CURRENTLY HAVE NO PLACE TO STORE MY VEHICLE AND A RENTAL WITHOUT MY HOA GETTING UPSET. THEY HAVE NO ETA AND THIS HAS BEEN TAKING A LONG TIME ALREADY WITH VERY LITTLE (MISLEADING BY SAYING ITS NOT A SAFETY ISSUE AND NOTHING ABOUT FRONT SEAT PASSENGERS UNTIL NOW). UNSURE FIRST DATE OF NOTIFICATION FROM DEALERSHIP AND CONVERSATION WITH THEM AS WAS A WHILE AGO AND TOLD NOT TO WORRY ABOUT IT.

Air Bags
Filed Jul 12, 2018WI

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BERGSTROM FORD OF OSHKOSH, 3355 JACKSON ST, OSHKOSH, WI 54901, (920) 966-0077) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE WARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jul 11, 201889,000 milesFL

WHILE DRIVING ON A STRAIGHT ROADWAY, I APPLIED THE BRAKES TO COME TO A STOP AND HAD TO APPLY EXTREME PRESSURE TO GET THE VEHICLE TO SLOW DOWN AND COME TO A DEAD STOP. MY 105 LB. DAUGHTER COULD NOT HAVE STOPPED THIS VEHICLE IN TIME AND WOULD HAVE CRASHED. I DROVE SLOWLY TO MY REPAIR SHOP, WHERE THE MECHANIC CHECKED THE BRAKES AND ADVISED ME THAT THE POWER BRAKE BOOSTER HAD FAILED AND NEEDED TO BE REPLACED. HE ADVISED ME TO REPORT THIS SERIOUS AND POSSIBLY DEADLY PROBLEM TO FORD AND THE FEDERAL SAFETY BOARD.

Air Bags
Filed Jul 10, 2018KS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (LEWIS FORD LINCOLN OF HAYS, 4450 VINE ST, HAYS, KS 67601, 785-625-3441) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER INFORMED THE CONTACT THAT SHE WOULD RECEIVE ANOTHER LETTER WHEN PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 3, 2018CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOSSY FORD (4570 MISSION BAY DR., SAN DIEGO, CA 92109, (858) 273-7500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jul 2, 2018162,000 milesLA

WHILE MERGING ONTO THE INTERSTATE AT APPROXIMATELY 45 MPH CAR STARTED SHAKING AND LOSING ACCELERATION. LIMPED ALONG TO NEXT EXIT IN FEAR OF BEING FLATTENED BY INTERSTATE TRAFFIC. WAS FOUND TO HAVE A MELTED #5 COIL. REPLACED COIL AND STILL SHUDDERING AND SHAKING. #5 MELTED AGAIN, PCM PROBLEMS. SEEMS TO HAVE HAPPENED TO MANY OTHERS. VERY DANGEROUS. HAPPENED WITH NO WARNING AT 162000 MILES. NEEDS A RECALL

Air Bags
Filed Jun 29, 2018MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE CONTACT SPOKE WITH SENTRY FORD (4100 MYSTIC VALLEY PARKWAY, MEDFORD, MA 02155, (781)-395-6400) SEVERAL TIMES AND REQUESTED INFORMATION ABOUT PART AVAILABILITY. THE DEALER STATED THAT THEY WERE AWAITING PARTS FROM THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Ford Edge → · Every Edge year → · How the figures are calculated →