Page 19 of 20 · complaints 901–950 of 989

2007 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Air Bags › FrontalCrash2 injured
Filed Mar 9, 20103,913 milesAZ

RE: FORD EDGE TURNED LEFT INTO PARKING LOT. RT REAR TIRE HIT CURB. DROVE STRAIGHT INTO PARKING SPACE ALMOST STOPPED. CAR ACCELERATED, BECAME AIRBORN, MADE SHARP LEFT. 40MPR WITHIN 35-40 FT. HIT STEEL POLE/CONCRETE HEAD ON. FRONT & SIDE AIR BAGS DID NOT DEPLOY & SEAT BELTS DID NOT HOLD OCCUPANTS. BELIEVE COMPUTER TOOK OVER AFTER HITTING TIRE. COMPUTER IS TO BRING CAR INTO CONTROL AS IF OUT OF CONTROL ON ICE OR SNOW BUT CONDITIONS WERE DRY. POLICE CLAIM DRIVER STEPPED ON GAS INSTEAD OF BRAKE. REPORTED TO FORD. FORD RESPONDED THEY HAD NO RECALLS, AND WERE NOT ABLE TO HELP. EDGE WAS NEW MODEL & NO TIME HAD BEEN ALLOWED FOR RECALLS. CAR REPAIRED AFTER 2 MONTHS. ATTORNEYS WANTED $50,000 UP FRONT TO INVESTIGATE. OWNER DID NOT HAVE THE FINANCES TO CONTINUE. 2 YEARS OF REHAB & RECOVERY WITH ONGOING MEDICAL CONDITIONS. FORD NEEDS REPORTED/INVESTIGATED, SAME AS TOYOTA. SEVERAL WITNESSES. *TR

Electrical System
Filed Feb 8, 201070,000 milesMI

I OWN A 2007 FORD EDGE. RECENTLY I REPLACED 3 PASSENGER SIDE BRAKE/TURN SIGNAL LIGHTS IN A MATTER OF WEEKS. I CALLED THE FORD DEALER AND THEY TOLD ME TO STOP BUYING CHEAP BULBS. HERE'S THE KICKER - EACH TIME I WENT IN TO AUTO PARTS SHOP TO BUY A BULB, THERE WAS SOME ONE ELSE THERE BUYING A BULB FOR FORD EDGE REAR PASSENGER SIDE BRAKE LIGHT. AND I'VE NOTICED A MUNBER OF FORD EDGE'S ON THE HIGHWAY WITH THE RIGHT REAR BRAKE LIGHT / TURN SIGNAL NOT OPERATING. THE LAST BULB I PUT INTO MY VEHICLE BURNED OUT SO BADLY THAT THE PLASTIC BASE OF THE BULB MELTED INTO THE BULB SOCKET! FINALLY, THE DEALERSHIP REPLACED THE SOCKET, BUT NOT UNTIL I ALMOST HAD A FIRE. I THINK THIS IS A WIDESPREAD PROBLEM THAT FORD IS IGNORING OR DENYING TO AVOID THE COST OF REPLACING TAIL LIGHT SOCKETS ON THE FORD EDGE. THIS IS A SAFETY PROBLEM IN 2 WAYS - 1. AN INOPERABLE BRAKE LIGHT AND TURN SIGNAL (BOTH CONTAINED IN ONE BULB) MAKES DRIVING DANGEROUS, AND 2. THERE IS A DANGER OF A FIRE IF THE SOCKET OR WIRING IS GETTING HOT ENOUGH TO MELT PLASTIC. I COULD SEND YOU A PICTURE OF THE BURNED OUT SOCKET IF YOU'D LIKE.

Service Brakes, Hydraulic
Filed Feb 6, 201027,000 milesFL

WHILE DRIVING OUR 2007 FORD EDGE WE LOST OUR BRAKES. HAD CAR TOWED INTO LINCOLM MERCURY DEALER. AFTER CAR WAS SO CALLED FIXED IT HAPPENED AGAIN. BROUGHT CAR IN FOR 2ND TIME. IN DECEMBER PROBLEM RECURRED. BROUGHT CAR TO FORD AND THEY FOUND NOTHING WRONG WITH IT. INCIDENTS SEEM TO BE SPIRATIC AND THEN BRAKES SEEM TO BE OK *CN

Air Bags
Filed Jan 5, 201010,973 milesID

WE PURCHASED OUR 2007 FORD EDGE ON APRIL 18TH 2008 AT THAT TIME THE AIR BAG LIGHT WAS ON...THE DEALER REPLACED THE SENSORS. ON MAY 2ND WE TOOK IT BACK INTO OUR LOCAL DEALERSHIP FOR THE LIGHT WAS BACK ON AGAIN. THEY REPLACED THE CORRECT SENSOR AND IT MADE IT UNTIL OCTOBER WHEN THE LIGHT WAS BACK ON FOR THE THIRD TIME SINCE WE OWNED THE VEHICLE. THIS TIME THEY REPLACED ANOTHER SENSOR AND WORKED ON THE SUNROOF FOR IT WAS NOT CLOSING RIGHT. IN NOVEMBER 2008 THE LIGHT WAS BACK ON AGAIN AND THIS TIME WIRING WAS REPLACED. THREE WEEKS LATER THE AIR BAG LIGHT CAME ON AGAIN CIRCUITS WERE CHECKED FOR SHORTS? THEN IN JUNE 2009 THE AIR BAG LIGHT WAS BACK ON AND THIS TIME FLICKERS ON AND OFF. THEY INSTALLED A NEW RMC, ANOTHER SENSOR AND THE RESTRAINT CONTROL MODULE. DECEMBER 3RD WE TOOK IT BACK TO OUR SERVICE DEPARTMENT WITH THE AIR BAG LIGHT ON FOR THE 7TH TIME NOW, AND THE FORD HOTLINE HAD THEM CHECKING ALL CRASH SENSORS, THE RIGHT AXEL SEAL WAS LEAKING OIL AS WELL AND THE PART WAS ORDERED TO FIX. TOOK THE CAR BACK ON THE 16TH AND THEY SUPPOSEDLY "FIXED" ALL PROBLEMS! TWO DAYS LATER THE AIR BAG LIGHT WAS BACK ON FOR THE 8TH TIME AND FORD HAS HAD MY CAR SINCE THEN. IT IS NOW JANUARY 2010 AND THEY STILL ARE WORKING ON THE AIR BAG ISSUE..HEADQUARTERS HAS BEEN CONTACTED BUT DOESN'T SEEM TO DO US ANY GOOD. THE DRIVERS SIDE AIR BAG SENSOR WAS REPLACED AND WE WERE TOLD THAT IT FINALLY SOLVED THE PROBLEM BUT AN HOUR LATER WE RECEIVED A CALL FROM THE SERVICE DEPARTMENT STATING THAT THE AIR BAG LI

Steering
Filed Dec 11, 200934,000 milesPA

STEERING NOISE AND STEERING DID NOT FEEL RIGHT SEEMED LIKE THERE WAS PLAY IN THE STEERING,I WAS HAVING PROBLEMS AT ALL SPEEDS,DEALER SAID NOISE WAS COMING FROM LOWER STEERING COLUMN SHAFT. NEEDED TO TIGHTEN PINCH BOLTS AT STEERING RACK AND AT FLOOR BOARD. I FOUND ON YOUR WE SITE NHTSA ACTION NUMBER PE09031 AND THIS IS WHAT MY PROBLEM WAS. *TR

Power Train › Automatic Transmission
Filed Dec 6, 200916,000 milesNY

I HAVE A 2007 FORD EDGE THAT WILL SOME TIMES BANG, (VERY HARD!) WHEN SHIFTING FROM FIRST TO SECOND GEAR ALL ON ITS OWN. I HAVE HERD OF OTHERS WITH THE SAME PROBLEMS. ALL WERE TOLD, "WE COULDN'T FIND A PROBLEM. IS FORD TRYING TO DODGE A BULLET? NOTHING WAS DONE. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Nov 17, 200940,000 milesIL

TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR DISINTEGRATED INSIDE THE RIGHT REAR TIRE WHICH CAUSED THE TIRE TO BE OFF BALANCE. THE REMAINING THREE TIRES HAVE NOT BEEN AFFECTED. THE DEALER STATED THAT THE TIRES ARE NOT COVERED BY THE WARRANTY AND THEY WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIRS. THE FAILURE MILEAGE WAS 40,000.

Tires
Filed Oct 30, 200915,038 milesMT

I HAVE A 2007 FORD EDGE WITH CONTINENTAL TIRES SIZE P245/60 R18-------104T THIS VEHICLE ONLY HAS 16,000 MILES ON IT AND THE FRONT TIRES HAVE WORN DOWN DRAMATICALLY AND THE BACK TIRES HAVE WORN DOWN ON THE INSIDES ONLY, WHICH WASN'T SEEN UNTIL THE TIRES WERE ROTATED IN SEPTEMBER. NOW THAT THE TIRES HAVE BEEN ROTATED THE TIRES THAT WERE REMOVED FROM THE BACK AND PUT ON THE FRONT ARE NOW WEARING DOWN, LIKE THE ONES THAT WERE IN THE FRONT DID. I HAVE CONTACTED CONTINENTAL TIRE WHO SAYS THE PROBLEM BELONGS TO FORD AND FORD SAYS THE PROBLEM IS THE TIRE COMPANIES PROBLEM. I HAVE A 3 YEAR 36,000 MILE BUMPER TO BUMPER WARRANTY AND THEY DENY HAVING ANY RESPONSIBILITY AND CONTINENTAL TIRE SAYS THEY DON'T WARRANTY THE TIRES FOR THE PURCHASER OF THE VEHICLE. *TR

Service Brakes, Electric
Filed Oct 27, 2009TX

2007 FORD EDGE BRAKE LIGHT SWITCH AND BRAKE LIGHTS STOP WORKING. *TR

Visibility
Filed Oct 14, 20091,000 milesTX

TL* THE CONTACT OWNS A 2007 FORD EDGE. A LIGHT TAN MATERIAL COVERING THE DASH BOARD REFLECTS ONTO THE WINDSHIELD, WHICH IMPAIRS HIS VISIBILITY. A TECHNICIAN FROM THE DEALER CONCLUDED THAT THE FAILURE WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. HE PURCHASED A DARKER PIECE OF MATERIAL FROM WALMART THAT REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 1000. THE CURRENT MILEAGE WAS 28,000.

Power Train › Automatic Transmission
Filed Oct 8, 200915,000 milesID

I HAVE A 2007 FORD EDGE AWD. AROUND 15,000 MILES, IT BEGAN TO HAVE A "BURNED RUBBER" SMELL WAFT INTO THE PASSENGER COMPARTMENT WHENEVER I CAME TO A STOP AFTER DRIVING FOR AWHILE. SOMETIMES I COULD SEE SMOKE SIFT UP THROUGH THE HOOD NEAR THE WINDSHIELD. THE DEALER FOUND THE PTU VALVE (POWER TRANSFER UNIT) TO BE LEAKING, AND I THINK THEY CHANGED IT. IT WORKED FOR AWHILE, BUT WITHIN 4 MONTHS, IT BEGAN TO SMELL AGAIN. IT WAS NOT TOO BAD BECAUSE IT WAS SPRING AND SUMMER AND THE PROBLEM IS ONLY REALLY BAD DURING THE WINTER WHEN THE HEATER IS ON. IT'S NOW OCTOBER 2009, AND I'M USING THE HEATER AGAIN. THE SMELL WAS BAD, SO I TOOK IT TO THE DEALER AGAIN. THEY SAID GREASE WAS PACKED INTO THE VALVE, AND THE GREASE HAD OVERFLOWED. THEY DID NOT REPLACE THE PTU VALVE. THEY ONLY STEAM CLEANED MY CAR. IT STILL SMELLS, ALTHOUGH NOT AS BAD. I HAVE 35,000 MILES ON THE CAR AND I'VE OWNED IT FOR 1.5 YEARS BRAND NEW. THE INTERNET HAS REVEALED THAT MANY FORDEDGE OWNERS ARE EXPERIENCING THE SAME THING, BUT FORD CAN'T SEEM TO FIX IT. IT IS ONLY ON AWD MODELS BECAUSE THE FLUID THAT IS LEAKING INVOLVES THE TRANSFER OF POWER TO THE BACK TIRES. THERE IS A WEBSITE DEDICATED SOLELY TO THIS PROBLEM: STINKINEDGE.COM PLEASE HELP US CONVINCE FORD THIS IS A DEFECT INVOLVING A NOXIOUS SMELL AND POTENTIALLY DANGEROUS CHEMICAL EXPOSURE. IT IS ALSO ANNOYING AND UNCOMFORTABLE. THERE SEEMS TO BE NO FIX. *TR

Power Train › Automatic Transmission
Filed Sep 11, 200948,000 milesME

TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHEN DRIVING UP AN INCLINE THE TRANSMISSION BEGAN MAKING A TICKING SOUND. TRANSMISSION FAILURE WHILE DRIVING INCREASED THE RISK OF A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE PTU SEAL WAS LEAKING, WHICH CAN CAUSE TRANSMISSION FAILURE. THE CURRENT MILEAGE WAS 49,533 AND THE FAILURE MILEAGE WAS 48,000.

Tires
Filed Aug 3, 200934,260 milesOR

WE OWN A 2007 FORD EDGE AND DURING OUR TRIP THIS PAST WEEKEND HAD TWO OF THE FOUR VALVE STEMS GO BAD ON US AND CAUSE THE SENSOR TO ACTIVATE. WHEN WE CHECKED EACH TIME WE FOUND THAT THE STEMS HAD "SPLIT" AND AIR WAS COMING OUT CAUSING FLAT TIRES. THE FIRST EVENT WAS ON THE 30TH OF JULY ON OUR WAY TO DESTINATION AND THE SECOND WAS ON THE 2ND OF AUGUST ON OUR WAY BACK HOME. THIS WAS ESPECIALLY FRUSTRATING AS WE WERE IN A NOMANS LAND AREA WITH NO SERVICES AND HAD TO LIMP FOR A FEW HOURS ON THE DONUT SPARE TIRE TO GET TO A TOWN THAT HAD SERVICE. AS A RESULT WE WILL BE HAVING THE OTHER TWO REPLACED TODAY! *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Jul 9, 200935,723 milesOH

TIRE PRESSURE SENSOR LIGHT CAME ON DASHBOARD. PULLED OFF HIGHWAY AND TIRE WAS ALMOST COMPLETELY FLAT INSTANTLY. FOUND THAT THE LEFT FRONT VALVE STEM WAS CRACKED AND FAULTY. AS OF 7/7/2009; ALL FOUR VALVE STEMS HAVE GONE BAD AND BEEN REPLACED. *TR

Power Train › Automatic Transmission
Filed Jul 2, 200934,000 milesRI

TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THERE WAS A LEAK IN THE VEHICLE AND ALL OF THE TRANSMISSION FLUID LEAKED OUT. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE OIL SEAL ON THE TRANSMISSION. A FEW DAYS LATER, HE SMELLED TRANSMISSION FLUID BURNING. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPLACED THE SEAL ONCE AGAIN; HOWEVER, THE BURNING ODOR IS STILL PRESENT. HE BELIEVES THAT THIS IS A HEALTH HAZARD AND THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 34,000 AND CURRENT MILEAGE WAS 47,000.

Tires
Filed Jun 13, 200932,298 milesNC

TIRE VALVE STEM BROKE OFF OF MY 2007 FORD EDGE. *TR

Latches/Locks/Linkages
Filed Jun 13, 200932,298 milesNC

DOOR LATCH STUCK ON REAR DOOR BEHIND DRIVER. I HAD TO CONTINUOUSLY LOCK AND UNLOCK UNTIL THE DOOR LOCK WOULD UNSTICK SO I COULD CLOSE THE DOOR. THIS WORRIES ME IN THE CASE THAT AN ACCIDENT WOULD HAPPEN AND THE DOOR WOULD BE STUCK AND I COULDN'T GET MY CHILD OUT. *TR

Tires
Filed Jun 8, 200921,000 milesFL

WITHIN A MATTER OF ONE MONTH I AM REPLACING 3 OUT OF 4 VALVE STEMS ON MY 2007 FORD EDGE TIRES. OF COURSE I AM MAKING THEM CHANGE THE 4TH TIRE TODAY AS WELL. MY CONCERN IS THE WHEEL NOW, HAS THIS ISSUED CAUSE ADDITIONAL DEFECTS ON THE WHEEL IT SELF???? ~FREDA AGNER~ ORLANDO FL *TR

Service Brakes, Electric
Filed Jun 1, 20094,000 milesCA

MY WIFE AND I BOTH DRIVE FORD EDGE CROSSOVER SUV'S. BOTH CARS HAVE MAJOR PROBLEMS WITH THE BRAKE SYSTEM. WHEN YOU ARE DRIVING SLOWLY & GOT TO PUT ON THE BRAKES, THE BRAKES MAKE A TERRIBLE LOUD GRABBING NOISE & THE CAR KIND OF SKIPS TO A STOP. I HAVE DONE SOME RESEARCH ON THE INTERNET AND FOUND OUT THAT MANY PEOPLE HAVE THE SAME ISSUE, BUT FORD REFUSES TO DO A RECALL. THE FORD SERVICE REP. AT THE DEALERSHIP I GO TO IS TRYING TO TELL ME THAT THIS IS HOW THE BRAKES ARE SUPPOSED TO BE. THERE IS A MAJOR PROBLEM WITH THESE CARS AND SOMETHING HAS TO BE DONE. WE HAD ANOTHER FORD EDGE THAT WAS DESTROYED IN A REAR END COLLISION & IT ALSO HAD THE SAME BRAKE PROBLEM. THREE FOR THREE IS NOT A GOOD THING. THE REAR END COLLISION WAS NOT A RESULT OF THE BRAKE PROBLEM. *TR

Wheels
Filed May 19, 20093,000 milesMO

20" TIRE RIMS ON THE 2007 EDGE IS POPPING AND WILL NOT STAY BALANCED CAUSING ME TO THINK THE RIM IS BENDING OR IS FAULTY IN SUCH A WAY IT COULD CAUSE AN ACCIDENT. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed May 16, 200919,995 milesMN

SUDDEN DEFLATION OF FRONT DRIVERS TIRE. UPON INSPECTION THREE OF THE FOUR TIRE VALVE STEMS ON THE VEHICLE ARE CRACKED. ALSO THE SCISSOR TYPE JACK PROVIDED IN THE FORD EDGE COLLAPSED UNDER THE WEIGHT OF THE SUV. HAD TO CALL 911 FOR A TOW TRUCK. *TR

Structure
Filed May 4, 2009FL

I HAD THE SAME PROBLEMS WITH OUR 2007 FORD EDGE I TOOK IT IN THEY SPRAYED SOME KIND OF SEALANT ON THE BRACKETS AND I DON'T GET THE RUST STAINS ANY MORE (THE AC WAS DRIPPING ON THE BRACKETS AND CAUSING RUST STAINS.) *TR

Structure › Frame and MembersCrash1 injured
Filed Apr 21, 200910,282 milesOK

MY HUSBAND WAS TRAVELING I-40E AT THE FT. SMITH JUNCTION ABOUT 50MPH WHEN HE HEARD A VERY LOUD BANG IN THE RIGHT FRONT. THINKING IT WAS A BLOWOUT, HE BRACED AND THEN A VERY LOUD REPETITIVE THUMPING STARTED, HE SAID HE WAS KIND OF FLOATING AROUND THE ROAD UNCONTROLLABLY WHILE THIS WAS HAPPENING, THEN HE HEARD ANOTHER LOUD BANG AND THE VEHICLE STOPPED AS THOUGH HE HIT SOMETHING THAT ALLOWED HIM TO CONTINUE MOVING AT A SLOW RATE OF SPEED THE WAS PULLED INTO THE BARRICADE WALL OF THE BRIDGE. UPON INSPECTION, THE TIRE HAD COM;LETELY FALLEN OFF AND LAID DOWN ON ITS SIDE AND THE VEHICLE, JUST BETWEEN THE PASSENGER FRONT FOR AND WHEEL WELL, HAD LANDED ON THE WHEEL. THE HIGHWAY PATROL WAS CONTACTED AND I WAS CALLED TO THE SCENE. I OBSERVED A LONG METAL BAR SNAPPED IN TWO, AS WELL AS THE STRUT. THE SPRING WAS ALSO LAYING THERE. THE COLLISION WAS ON THE RIGHT FRONT CORNER INFRONT OF THE WHEEL WELL. *TR

Seat Belts › Rear/Other
Filed Apr 1, 200933,000 milesPA

TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE REAR SEAT BELTS IN THE VEHICLE DO NOT RETRACT. THE VEHICLE HAS BEEN TO THE DEALER TWICE FOR THE FAILURE. THE FIRST TIME, THE MECHANIC REPLACED THE RETRACTOR, BUT IT CONTINUED TO FAIL. SHE TOOK THE VEHICLE BACK AND THEY STATED THAT IT WAS NORMAL AND THE SEAT BELT WAS DESIGNED TO OPERATE IN THAT MANNER. THE CONTACT IS CONCERNED THAT HER CHILDREN WILL NOT BE PROTECTED PROPERLY IN THE EVENT OF A CRASH. THE CURRENT AND FAILURE MILEAGES WERE 33,000.

Power Train
Filed Apr 1, 200914,017 milesMI

PTU SEALS LEAKING A TOTAL OF SEVEN DIFFERENT TIMES. *TR

Power Train
Filed Mar 26, 200926,000 milesND

PTU SEAL HAS BEEN REPLACED 7 TIMES, AXLE SHAFT ONCE, PTU ASSEMBLY 3 TIMES THEY THINK THEY GOT IT FIXED THIS TIME, HAS NOT LEAKED IN 100 MILES. *TR

Power Train › Automatic Transmission
Filed Mar 17, 2009GA

WHEN I AM ON AN INCLINE AND I TAKE MY FOOT OFF OF THE GAS MY CAR WILL ROLL BACKWARDS. I TOOK IT TO THE DEALERSHIP TO BE FIXED BECAUSE I HEARD THERE WAS A TSA FOR IT. THEY SAID IT WAS NORMAL TO ROLL BACKWARDS AND THAT I NEEDED TO KEEP MY FOOT ON THE BRAKE. I HAVE ALMOST HIT ANOTHER VEHICLE BECAUSE OF IT ROLLING BACKWARDS. THIS SHOULD NOT BE DOING THIS IN AN AUTOMATIC. *TR

Service Brakes, Hydraulic
Filed Mar 16, 2009NJ

I HAVE A 2007 FORD EDGE WITH PERSISTING PULSATING BRAKE PROBLEM. THE BRAKES MAKE A GRINGING NOISE. I HAVE BROUGHT TO THE FORD DEALERSHIP ABOUT 5 TIMES FOR THE SAME PROBLEMS AND THEY STATE THAT THE SOUND AND GRIND IS "NORMAL" AND NOTHING TO WORRY ABOUT. I ALMOST GOT INTO AN ACCIDENT THE FIRST TIME AS THE CAR DELAYS, KICKS BACK, THEN USUALLY THE ABS LIGHT COMES ON. THIS OCCURS USUALLY WHEN MAKING TURNS OR GOING UP A HILL. *TR

Power Train › Automatic Transmission
Filed Feb 25, 200915,347 milesNY

MY 2007 FORD EDGE IS NOW IN THE PROCESS OF HAVING A TRANSMISSION LEAK REPAIRED DUE TO FAULTY AXLE SEALS (SO I'M TOLD) FOR THE FOURTH TIME IN 18 MONTHS. I WAS INFORMED BY A SERVICE MANAGER THAT MY EDGE IS NOT THE FIRST HE HAS SEEN TO HAVE THIS PROBLEM. ALSO FORD HAS STOPPED SHIPPING REPLACEMENT SEALS BECAUSE THEY ARE NO BETTER THAN THE ORIGINALS. FORD'S STANCE SEEMS TO BE THAT THERE IS NO MAJOR PROBLEM, THE VEHICLE WAS JUST REPAIRED IN JANUARY OF THIS YEAR FOR THE SAME PROBLEM. THE PROBLEM FIRST APPEARED IN DECEMBER OF 07, I TOOK DELIVERY IN AUGUST OF 07. THE VEHICLE WAS ALSO REPAIRED IN 08 FOR THIS PROBLEM. *TR

Interior Lighting
Filed Feb 18, 2009WI

THE DASH LIGHTS ARE TOO DIM IN LOW LIGHT SITUATIONS. CANNOT SEE THE SPEED AT THOSE TIMES. *TR

Service Brakes, Hydraulic
Filed Jan 17, 20097,500 milesMO

ON 7/30/2007 I PURCHASED A 2007 FORD EDGE 4DR AWD SEL PLUS FROM GARY CROSSLEY FORD OF KANSAS CITY, MO. ON 1/22/2008 WITH 9,581 MILES ON VEHICLE I TOOK CAR TO DEALER ACCOUNT A ROTATIONAL RUBBING NOISE. WHICH I ASSUMED WAS A BRAKE PROBLEM. ON 2/22/2008 WITH 10,271 MILES RETURNED TO DEALER FOR ADDITIONAL FOLLOW UP ON BRAKE(?) NOISE. ON 2/26/2008 WITH 10,710 MILES RETURNED VEHICLE TO DEALER FOR ADDITIONAL WORK TO CORRECT ROTATIONAL RUBBING NOISE. ON 2/29/2008 RETURNED VEHICLE TO DEALER WITH SAME COMPLAINT AND AT THIS TIME THEY REPLACED ALL FOUR (4) BRAKE ROTORS AND ALL BRAKE PADS. THIS REPAIRED PROBLEM UNTIL APPROX. 21,918 MILES ON VEHICLE WHEN THE ROTATIONAL RUBBING SOUND RETURNED. I NOTIFIED DEALER BUT WAS GOING ON A VACATION AND COULD NOT HAVE REPAIR WORK DONE AT THAT TIME. ON 1/8/2009 WITH 23,918 MILES ON VEHICLE I RETURNED TO DEALERSHIP WITH SAME PROBLEM. THEY ADVISED AT THAT TIME THAT THE BRAKES HAD 12,000 MILE WARRANTY AND I WAS OUT OF LUCK. I CALLED 1-800-392-FORD AND THEY PLACED A COMPLAINT WITH THE FORD CUSTOMER CARE SERVICE TEAM AND WHEN SABRINA OF THE CUSTOMER CARE SERVICE TEAM RESPONDED TO ME SHE ADVISED THAT SHE HAD TALKED WITH GARY CROSSLEY FORD OF KANSAS CITY, MO AND COULD NOT HELP ADDITIONALLY. I DO NOT THINK THAT IT IS SAFE DRIVING A VEHICLE WITH THE AMOUNT OF BRAKE NOISE THAT IS PRESENT. AT THE PRESENT TIME THERE HAS NOT BEEN AN ACCIDENT AND I WANT TO AVOID AN ACCIDENT. *TR

Power Train
Filed Jan 14, 200919,000 milesMN

BURNING SMELL ORIGINATING FROM FAILED SEAL (NOW ON NATIONAL BACKORDER THIS PAST YEAR) IN PTU ASSEMBLY ON MOST FORD EDGE AND MERCURY MKX MODELS. I'VE HAD MY VEHICLE IN THE SHOP 3 TIMES OVER THE PAST YEAR AND THEY DO NOT HAVE REPLACEMENT PTU ASSEMBLIES IN STOCK AS THE COMPANY WHO MADE THEM ARE NOW OUT OF BUSINESS. TRANSMISSION FLUID LEAKS FROM PTU ASSEMBLY ONTO EXHAUST, INTO VENTS AND INTO OUR LUNGS. VEHICLE IS STILL IN THE SERVICE AREA AT MIDWAY FORD IN ROSEVILLE, MN. THEY SAY I CAN DRIVE IT UNTIL THEY FIND A PART, HOWEVER IT IS WINTER AND THAT IS NOT AN OPTION AS THE WINDOWS MUST REMAIN OPEN. MORE INFO AT -> HTTP://WWW.FORDEDGEFORUM.COM/INDEX.PHP?SHOWTOPIC=1654&ST=140. *TR

Tires
Filed Dec 26, 200813,980 milesIL

2 TIRES ON 2007 EDGE- 1ST FAILURE WAS 'VALVE STEM PROBLEM' SUDDEN LOSS OF PRESSURE- JULY, 2008 NEAR SHEBOYGAN, WI. 2 HOURS LATER, 1 TIRE -BLOW OUT ON INTERSTATE IN MILWAUKEE. LUCKY TO HAVE MAINTAINED CONTROL OF VEHICLE. BOUGHT 4 NEW TIRES THAT AFTERNOON AS A RESULT OF BEING ON VACATION, AND NEAREST FORD DEALER DID NOT HAVE MATCHING HANKOOK TIRES AVAILABLE. AS NOT HAVING 4 EXACTLY SAME TIRES CAN LEAD TO OTHER DRIVING PROBLEMS, I BOUGHT 4 NEW TIRES TO AVERT ANY FURTHER HARROWING EXPERIENCES ON THE INTERSTATE. *TR

Tires
Filed Dec 24, 2008FL

I HAVE A 2007 FORD EDGE AND HAVE HAD TWO BLOWOUTS ON THE HIGHWAY. BOTH CAUSED BY A FAULTY VALVE STEM. *TR

Power Train › Automatic Transmission
Filed Dec 23, 200812,000 milesOH

POWER TRANSFER UNIT LEAKING ONTO EXHAUST CAUSING A BURNING RUBBER SMELL INTO THE CABIN WHEN STOPPED. OCCURS AFTER DRIVING VEHICLE FOR 10-15MIN. TOOK VEHICLE TO DEALERSHIP SEALS REPLACED APPROXIMATELY 2 WEEKS AGO(12-8-08). SMELL RESOLVED. YESTERDAY SMELL RETURNED (12-22-08). BELIEVE SMELL IS FROM LEAKING SEALS AGAIN. LEAKING ONTO EXHAUST GIVING OFF BURNING RUBBER SMELL/FUMES INTO THE CABIN AREA. SOMEWHAT OF A NOXIOUS SMELL, VERY PUTRID. *TR

Power Train
Filed Dec 14, 200810 milesOK

MY 2007 FORD EDGE ALL WHEEL DRIVE HAS A LEAKING PROBLEM FROM THE TRANSFER CASE. IT HAS HAD THIS PROBLEM SINCE THE DAY IT WAS NEW. SEVERAL VISITS TO THE DEALER I WAS TOLD IT IS NOT LEAKING ALTHOUGH THERE WAS ALWAYS OIL ON MY DRIVE. I OWN AN AUTO REPAIR SHOP SO I HAD IT IN THE SHOP AND KNEW WITHOUT A DOUBT IT WAS LEAKING. WHAT MAKES IT DANGEROUS IS THE LEAK DRIPS DIRECTLY ON THE EXHAUST PIPE WHICH IS RIGHT BELOW THE TRANSFER CASE. YOU CAN SMELL BURNING OIL AND IT SMOKES A LOT OF TIMES WHEN STOPPING AT STOP SIGNS. THE DEALER HAS WENT AS FAR AS REPLACING THE TRANSFER CASE. THAT FIXED THE PROBLEM FOR A FEW MONTHS BUT THE LEAK ALWAYS COMES BACK. I HAVE RESEARCHED THE PROBLEM AND ON FORDEDGEFORUM.COM HAVE FOUND MANY OWNERS HAVING THE SAME PROBLEM. I AM AFRAID FORD IS NOT ABLE TO FIND A PERMANENT FIX FOR THE PROBLEM AND SOMEONE IS GOING TO GET BURNED. I HAVE READ OF THESE VEHICLES CATCHING ON FIRE BUT HAVE NOT HEARD THE CAUSE. THIS LEAK COULD BE CAUSING IT. IN MY OWN REPAIR SHOP I HAVE NOTICED CUSTOMER VEHICLES HAVE THE SAME LEAK AS MINE. SOMETHING NEEDS TO BE DONE ABOUT IT. THIS AFFECTS THE 2007 AND 2008 FORD EDGE AND LINCOLN MKX MODELS THAT ARE ALL WHEEL DRIVE AND HAVE A TRANSFER CASE OR "PTU UNIT." *TR

Tires
Filed Dec 10, 200825,300 milesNC

THREE VALVE STEMS HAVE GONE BAD ON OUR 2007 FOR EDGE IN THE PAST TWO WEEKS. FORD REFUSES TO CHANGE REMAINING STEMS UNTIL A LEAK OCCURS. *TR

TiresFire
Filed Dec 8, 200814,400 milesAZ

FLAT TIRE WITH MY 2007 FORD EDGE. SAME VALVE WAS REPLACED EARLIER THIS YEAR. FLAT AGAIN, FORD DEALERSHIP WANTS ME TO REPLACE TIRE. VALVE WAS CAUSE OF FLAT. TIRE IS HANKOOK DYNAPRO AS// DOT 5M7C DJNH// P235 65R17103T. SAME COMPLAINTS AS ON INTERNET. *TR

Tires
Filed Nov 10, 200820,000 milesFL

MY TIRE VALVE STEMS WERE CRACKED AND LEAKING ON ALL FOUR TIRES OF MY 2007 FORD EDGE AND THE TIRE PRESSURE DROPPED DRAMATICALLY IN ONE DAY. WHEN I CALLED MY FORD DEALER THEY HAD NO IDEA WHAT I WAS TALKING ABOUT. I HAD TO HAVE THE VALVE STEMS REPLACED ON TWO TIRES AND REPLACE TWO ENTIRE TIRES AT MY OWN EXPENSE. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 27, 200813,798 milesFL

VALVE STEMS WERE LEAKING..CONTINUALLY..REPLACED ALL FIVE OF THEM. *TR

Tires
Filed Oct 23, 200841,330 milesOH

IN SEPT. WE NOTICED THAT WE WERE LOSING AIR IN OUR TIRES, UPON CLOSER LOOK WE DISCOVERED THAT THE VALVE STEMS WERE CRACKED AROUND THE BOTTOM. WE TOOK THE CAR INTO OUR NEAREST FORD DEALER AND AT A COST OF $42.39 THEY PUT FOUR NEW TIRE VALVE STEMS ON. *TR

Tires
Filed Oct 22, 2008CO

TOOK MY CAR IN TO HAVE MY TIRES ROTATED AND NOTICED THAT THE STEM ON THE FRONT DRIVER SIDE TIRE WAS TORN, NEARLY ERODING OFF. HAD TO PURCHASE A NEW TIRE TO AVOID A POSSIBLE FUTURE ACCIDENT. I SAW ON THE NEWS THAT THIS SEEMS TO BE A PROBLEM WITH MOST 2007 FORDS, SO I'M CONTRIBUTING MY INCIDENT. *TR

Service Brakes, Hydraulic
Filed Sep 24, 2008500 milesTX

FRONT WINDSHIELD ON PASSENGER SIDE HAS SIGNIFICANT DISTORTION THAT MAKES THE VIEW "WAVY" LOOKING. REAR BRAKE ON DRIVERS SIDE MAKES A GRINDING NOISE. *TR

Equipment
Filed Sep 15, 200817,000 milesCO

TL*THE CONTACT OWNS TECH INTERNATIONAL VALVE STEMS, MODEL TR413. ON JULY 16, 2008, WHILE DRIVING 65 MPH, THE TIRES BLEW OUT. THE CONTACT MOVED TO THE SIDE OF THE ROAD AND REPLACED THE TIRE WITH A SPARE. HE TOOK THE VEHICLE TO DISCOUNT TIRE AND THE MECHANIC INFORMED HIM THAT ALL FOUR OF THE VALVE STEMS WERE DEFECTIVE. THE MECHANIC ALSO STATED THAT THE VALVE STEMS WERE INCLUDED IN A RECALL. TECH INTERNATIONAL STATED THAT THEY WOULD ONLY REIMBURSE THE CONTACT FOR REPAIRING THE TIRES IF THEY HAD BEEN REPLACED INSTEAD OF THE ORIGINALS. THEY ADVISED HIM TO CONTACT FORD. FORD CONFIRMED THAT THEY WERE THE ORIGINAL TIRES AND WOULD BE UNABLE TO REIMBURSE HIM BECAUSE THEY WERE NOT THE MANUFACTURERS OF THE TIRES. THE TIRE MANUFACTURER STATED THAT THEY COULD NOT REIMBURSE HIM BECAUSE THEY WERE NOT THE MANUFACTURERS OF THE VALVE STEM. THE SERIAL AND PART NUMBERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 17,000 AND CURRENT MILEAGE WAS 19,000.

Tires › Pressure Monitoring and Regulating Systems
Filed Sep 8, 200830,000 milesOK

WHILE TRAVELING ON I-35 THE LEFT FRONT TIRE SUDDENLY LOST AIR PRESSURE AT HIGHWAY SPEEDS. UPON INSPECTION OF TIRE, NO DAMAGE OTHER THAN WHAT WAS INFLICTED FROM THE EVENT OF TRAVELING AT 70MPH WHILE FLAT WAS FOUND. THE PROBLEM WAS THAT THE VALVE STEM FAILED. IT WAS CRACKED AT THE BASE ALLOWING A SUDDEN LOSS OF TIRE PRESSURE. THE OTHER VALVE STEMS ON THE CAR ARE ALSO CRACKED AT THE BASE BUT NOT COMPLETELY FAILED YET. *TR

Visibility
Filed Sep 3, 20089,400 milesMI

THIS VEHICLE HAS A COUPLE OF PROBLEMS I AM CONCERNED ABOUT. FIRST, WHEN YOU ROLL DOWN THE WINDOWS, REACH SPEEDS OF 30+ MILES PER HOUR, THEN TRY TO ROLL THE WINDOWS UP, IT CREATES A TERRIBLE VACUUM PRESSURE INSIDE OF THE CAR. THIS PRESSURE ALWAYS MAKES MY EARS HURT, AND I BELIEVE MAY BE DAMAGING MY EARDRUMS. I FIND IT DISTURBING THAT AS A CONSUMER, I CAN NOT ROLL DOWN THE WINDOWS OF MY CAR IN ACCLIMATE WEATHER, BECAUSE OF THE PRESSURE THAT IS CREATED INSIDE OF THE CAR WHEN I DO SO. ALSO, I DON'T KNOW IF OTHERS HAVE HAD THE SAME PROBLEM, BUT THIS CAR IS A SHOCK HAZARD. I AM CONSTANTLY GETTING SHOCKED EVERY TIME I CLOSE THE DOOR OF THIS CAR. IT IS A CONCERN, AND I ALWAYS WORRY THAT WHEN I GO TO A GAS STATION IT WILL CREATE A SPARK (GOD-FORBID). I HAVE NO CONTACTED FORD MOTOR COMPANY, BUT I HAVE EVERY INTENTION ON DOING SO. RIGHT NOW, I HAVE A LAUNDRY LIST OF ISSUES, BUT NONE AS MAJOR, IN MY OPINION, AS THESE. I THANK YOU VERY MUCH FOR YOUR TIME. IT IS MY HOPE THAT IF YOU GET ENOUGH OF THESE COMPLAINTS, BECAUSE I REFUSE TO BELIEVE I AM THE ONLY ONE, SOME CHANGES WILL BE MADE. HOPEFULLY, NO ONE WILL HAVE TO SUSTAIN ANY EAR DAMAGE OR SPARK A FIRE, BEFORE THESE ISSUES ARE RESOLVED. *TR

Steering
Filed Sep 2, 2008FL

2007 FORD EDGE,CONTINUALLY DRIFTS TO THE RIGHT, ON ALL ROAD SURFACES . I HAVE HAD IT BACK TO THE DEALER 2 TIMES FOR A WHEEL ALIGNMENT AND ONCE FOR THE COMPLAINT. THE DEALER TELLS ME IT'S AN EVIDENT PROBLEM WITH THE EDGE . BECAUSE I HAVE 18" TIRES CONTRIBUTES TO THE PROBLEM AND I SHOULD TRY CHANGING THE TIRES IT MIGHT CORRECT IT A LITTLE. *TR

Tires
Filed Aug 27, 200815,398 milesVA

MY 2007 SENSOR DETECTED LOW PRESSURE. (PLEASE NOTE: I TOOK MY CAR TO BEACH FORD 757--486-2717 LAST WEEK AND REQUESTED THEY CHANGE OUT ALL OF THE VALVES-------THEY CHANGED OUT ONLY THE FLAT ONE AND ONLY PUT NEW CAPS ON THE OTHERS!!!!) MY CONCERN IS THEY MAY HAVE DONE THIS WITH OTHER CONSUMERS. I DROVE FROM VIRGINIA BEACH TO WASH. DC ON SUNDAY. ON I95 AVERAGING 65-80 MPH. THE INCONVENIENCE OF SPENDING YESTERDAY AT THE DEALERSHIP AGAIN IS NOTHING IN COMPARISON TO THE IMPACT OF LOSING MY LIFE LIKE THE MAN IN FLORIDA DUE TO A FAULTY VALVE. TO DATE: REAR PASSENGER WENT BAD. REPLACED BY NON DEALER (PAUL'S AUTO) FRONT DRIVER'S TIRE LAST WEEK BACK DRIVER'S TIRE YESTERDAY. (I WATCHED YESTERDAY TO ENSURE THEY CHANGED OUT THE REMAINING ONE. *TR

Tires
Filed Aug 17, 200814,965 milesVA

2007 FORD EDGE RIGHT BACK TIRE WENT FLAT. TOOK TO SHOP. "BAD VALVE' TWO WEEKS LATER, FRONT LEFT HAS A BAD VALVE. *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Aug 6, 200816,200 milesCA

I PURCHASED A 2007 FORD EDGE SEL PLUS, AND 6 MONTHS LATER I KEPT GETTING A LOW PRESSURE MESSAGE. I WOULD REFILL THE TIRE AND A DAY LATER IT WAS LOW. I TOOK IT IN TO THE DEALER AND THE VALVE STEM WAS BROKEN, AS WELL AS 3 OTHER CRACKED VALVE STEMS. THEY REPLACED THEM ALL BUT CHARGED ME A DISCOUNTED RATE OF $65 FOR THE LABOR. FORD REFUSED TO COVER IT, AND I HAD VERY LOW MILES ON THE CAR. THIS WAS FRIGHTENING, KNOWING THIS WAS THE PROBLEM WITH THE EXPLORER IN THE 1990'S. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Ford Edge → · Every Edge year → · How the figures are calculated →