Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
THE VEHICLES TRANSMISSION SLIPS THEN BANGS INTO GEAR WHEN ACCELERATING AFTER A ROLLING STOP, ACCELERATING FROM LOW SPEEDS UP HILL, OR AT ANY SPEED AFTER COASTING DOWN A HILL AND HAVING TO REV UP TO GO BACK UP A HILL. CAR FEELS LIKE A REAR END COLLISION OCCURRED.
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT STRONG FUEL FUMES EMITTED INTO THE VEHICLE WITHOUT WARNING. THERE WAS ALSO A LEAK UNDER THE VEHICLE NEAR THE FRONT END. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE SEAL FAILED ON THE FUEL TANK AND THAT THE SEAL AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
FUEL TANK IS LEAKING CONSISTENT WITH PREVIOUSLY REPORTED PROBLEMS AND ALREADY ISSUED RECALLS ON THIS MODEL. RECALL NUMBER 14S22. FORD ADVISES THAT THIS VEHICLE ID NUMBER IS NOT COVERED IN SPITE OF THE ISSUE BEING IDENTICAL TO THE ISSUE COVERED BY RECALL 14S22.
WE PURCHASED OUR VEHICLE USED AND WITH AN EXTENDED WARRANTY. SEVERAL MONTHS AFTER WE HAD THE VEHICLE WE NOTICED IT WOULD JUMP OR SKIP ALMOST LIKE IT IS NOT GOING INTO GEAR. AT FIRST IT STARTED WITH BEING AT A STOP SIGN AND WHEN I TRIED TO GO IT WOULD JUMP. IT EVENTUALLY STARTED TO HAPPEN WHILE WE ARE DRIVING, THERE IS NO CONSISTENT SITUATION LIKE GOING UP OR DOWN A HILL, STOPPED AT A STOPPED SIGN, OR EVEN BACKING UP WHERE THAT IS THE ONLY TIME IT HAPPENS. OVER THE LAST 3 YEARS WE HAVE HAD SEVERAL SHOPS LOOK AT IT INCLUDING A THE FORD DEALERSHIP WHERE WE PURCHASED IT WHILE IT WAS UNDER WARRANTY AND AFTER. EACH TIME THEY ADVISED THE COMPUTER WAS NOT REGISTERING ANYTHING WRONG. EVERY LOCATION DROVE THE VEHICLE AND DID FEEL THE SAME THING BUT WERE UNABLE TO LOCATE THE ISSUE. WE HAVE EVEN LEFT THE CAR AT THE SHOP FOR SEVERAL DAYS AT A TIME FOR THEM TO DRIVE AND TRY TO LOCATE THE ISSUE. I HAVE CONTACT FORD BUT WAS ADVISED THERE WAS NO RECALL OR ANYONE ELSE HAVING ISSUES BUT I WAS WELCOME TO CALL BACK AND KEEP ADVISING THEM OF THE ISSUE. THE REPAIR SHOPS ADVISED I WOULD HAVE TO WAIT FOR SOMETHING TO ESSENTIALLY BREAK TO BE ABLE TO LOCATE THE PROBLEM. OTHER THAN THIS ISSUE WE HAVE HAD NO MECHANICAL PROBLEMS WITH THE CAR AND WE HAVE IT SERVICED REGULARLY BUT WE ARE CONCERNED WITH DRIVING IT LONG DISTANCES AND I AM AFRAID THIS JUMP/SKIP MAY EVENTUALLY CAUSE AN ACCIDENT. I WOULD LIKE TO TRY TO SEE IF ANYONE ELSE IS HAVING THIS ISSUE OR IF ANYTHING CAN BE DONE TO CORRECT THE PROBLEM.
HIGHWAY SPEED THE CAR SUDDENLY SLOWED DOWN. SPEEDOMETER DROPPED TO ZERO, INFORMATION PANEL WENT BLANK, POWERTRAIN MALFUNCTION/REDUCED POWER LIGHT CAME ON, AIRBAG FRONT LIGHT CAME ON. PULLED CAR TO SHOULDER AS SOON AS POSSIBLE AND SHUT KEY OFF. RESTARTED CAR AND EVERYTHING APPEARED NORMAL EXCEPT CAR HAD VERY LITTLE POWER TO MOVE UNTIL ABOUT 10 MPH WAS REACHED WHEN A HARD TRANSMISSION SHIFT PUT CAR INTO GEAR AND ALL BECAME FULLY OPERATIONAL. THIS HAPPENED THREE TIMES IN A ONE WEEK PERIOD OF TIME, ALWAYS AT HIGHWAY SPEEDS. SUBSEQUENT RESEARCH BY INDEPENDENT MECHANIC INDICATED THIS A COMMON PROBLEM REQUIRING REPLACEMENT OF TWO SPEED SENSORS IN TRANSMISSION AT COST OF $629.00.
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING FUEL. THE DEALER DIAGNOSED THAT THE FUEL TANK WAS CORRODED AND NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.
I KEPT HEARING A STRANGE NOISE WHEN I APPLIED MY BRAKES. WHEN I TOOK THE VEHICLE IN THEIR DIAGNOSIS WAS THAT A PIN WAS BREAKING ON THE FRONT CALIPER ON THE FRONT RIGHT TIRE. THEY REPLACED THE PIN, RIGHT FRONT WHEEL BEARING ASSEMBLY, AND HUB. THEY REPLACED THE FRONT BRAKE PADS AND INSPECTED THE BRAKE SYSTEM. HUB ASSEMBLY WAS "WOBBLING" CAUSING THE PINS TO BREAK AND CAUSED MY BRAKE PADS TO RUIN. *TR
VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND STARTED SHAKING VIOLENTLY, CHECK ENGINE LIGHT CAME ON. TOWED TO MECHANIC. ELECTRONIC DIAGNOSTICS CODES P0351, P0352, P0354, P0301, P0302, P0316, P0420 BANK CATALYST BELOW THRESHOLD. PERFORMED PIN POINT TEST ON ALL COILS, FUEL SYSTEM, AND RELATIVE COMPRESSION. PERFORMED ALL REPAIRS RELATED TO TECHNICAL SERVICE BULLETIN 12_8_17. AFTER VERIFYING BURNT COIL AND INTERNAL DRIVER FAULT OF PCM TO COALS! REPLACED ALL IGNITION COILS, ALL SPARK PLUGS, UPPER INTAKE GASKETS AND PCM! USED ALL FORD OE PARTS.REPROGRAMED PCM AND ROAD TEST TO VERIFY ALL REPAIRS. COST $2039.29. VERIFIED CONVERTER DAMAGE RELATED TO IGNITION FAILURE DUMPING RAW FUEL THROUGH BANK 1. REPLACED ORIGINAL CONVERTER, SEAL, GASKET, CLEANED ALL O2 SENSORS. COST $704.94. *TR
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE'S SPEED SUDDENLY DECREASED TO APPROXIMATELY 20 MPH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO SHUTTER AND VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FAULTY PCM, WHICH CAUSED DAMAGE TO THE ENGINE COIL PACKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
LET ME FIRST START OF BY SAYING THAT I GET MY CAR SERVICED ON TIME, EVERY TIME. I WAS DRIVING ON THE HIGHWAY WHEN MY CAR SUDDENLY BEGAN SHAKING BADLY. NOTICED THE ENGINE WARNING LIGHT CAME ON. I PULLED OVER RIGHT AWAY AND LOOKED IT UP IN THE OWNER MANUAL. BASED ON THE INFO, I CALLED TO SCHEDULE TO TAKE MY CAR IN THE NEXT MORNING. I PUT MY HAZARDS ON AND EXITED THE HIGHWAY. I DROVE LOCAL SO I COULD KEEP MY SPEED TO 20 MILES. THEN WHEN 4 MINUTES FROM HOME, WHILE STOPPED AT A LIGHT, THE CAR WENT DEAD. I TRIED TO START IT, BUT NOTHING. WHEN I NOTICE A BURNING TYPE OF SMELL I STOPPED AND CALLED A TOW TRUCK. SERVICE DEPARTMENT SAID THAT ALL 6 COILS HAD MELTED ONTO THE MAIN PC OF THE CAR. HE FOUND IT EXTREMELY ODD THAT ALL 6 BURNED AT THE SAME TIME. HE SAID IT'S USUALLY 1, 2 OR 3, BUT NEVER HEARD OF ALL 6. *TR
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DRIVES FINE AND THAT AT TIMES ACTS AS IF IT IS STUCK IN GEAR OR NEUTRAL. I BOUGHT THE CAR AS A CERTIFIED PRE-OWNED AND WITHIN ONE YEAR HAD TOTAL TRANSMISSION FAILURE. WARRANTY COMPANY REPLACED, AND NOW THE TRANSMISSION IS ACTING AS IF IT IS STUCK IN GEAR INCONSISTENTLY. SOMETIMES IT DRIVE PERFECT AND THEN WHEN I AM DRIVE AROUND TOWN IT ACTS AS IF IT IS STUCK IN GEAR. *TR
START THE CAR PUSH ON BRAKE AND TRY TO MOVE THE SHIFTER AND NOTHING HAPPENS. AS SOON AS I DO THAT TRACTION LIGHT COMESSAGE ON. STILL WILL NOT COME OUT OF PARK. *TR
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. IN ADDITION, THE CONTACT NOTICED THE PRESENCE OF A LEAK UNDER THE VEHICLE AND INDICATED THAT IT WAS NEAR THE TRANSFER CASE AND THE AXLE. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT NOTICED MOTOR OIL LEAKING FROM THE VEHICLE WHILE IT WAS PARKED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER TRANSFER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,500. UPDATED 5/7/15*CN
I FILED THE ORIGINAL COMPLAINT (10680995) ON FEBRUARY 3RD, BUT I WANTED TO EDIT OR UPDATE IT, BUT COULDN'T FIND THE WAY, SO I AM TAKING THE LIBERTY TO POST A NEW ONE. IT HAS BEEN 2 AND A HALF MONTHS SINCE THE INCIDENT AND AS A DISGRACE IT HAS NOT BEEN POSSIBLE FOR THE FORD DEALER IN CENTRAL AMERICA TO GET THE COMPUTER MODULE PART. CAN YOU IMAGINE THIS AMOUNT OF TIME WITHOUT YOUR VEHICLE, SPECIALLY IF IT IS YOUR WORKING TOOL? THE FOLLOWING WAS MY STATEMENT IN THE FIRST REPORT: "I HAVE A 2007 FORD EDGE WITH VERY LOW MILEAGE TO DATE. THIS IS USUALLY MY FAMILY CAR, DRIVEN BY MY WIFE. WE LIVE IN GUATEMALA AND DROVE TO A HOUSE ON THE BEACH, THAT IS ABOUT 100 MILES AWAY. ON JANUARY FIRST WHEN WE WERE RETURNING I STARTED THE CAR AND NOTICED A SHAKE AND SPUTTER, AND I THOUGHT THAT IT WAS PROBABLY A DEFECTIVE SPARK PLUG. I MANAGED TO DRIVE OUT OF WHERE WE WERE AND AS SOON AS WE GOT TO THE MAIN HIGHWAY I HAD TO STOP AND CALL FOR A TOW. THE SHAKING AND SPUTTERING WERE FRIGHTENING. THE SHOP I TOOK IT TO SAYS THAT AT LEAST 3 IGNITION COILS NEED TO BE REPLACED AND ARE NOT SURE IF THE PCM ALSO HAS TO BE REPLACED. UNFORTUNATELY, SINCE THERE ARE PARTS STOCK PROBLEM HERE, I HAD TO WAIT ALMOST A MONTH TO GET THE PARTS AND NOW THAT I HAVE THEM (THE COILS) I STILL HAVE TO WAIT TO SEE WHAT THE REAL PROBLEM IS. I HAVE CONTACTED THE DEALER IN THE REGION TO SEE WHAT CAN BE DONE. I HAD TO REPORT THIS AS IT IS NOT A UNIQUE PROBLEM TOBUYERS IN THE US, ALSO ABROAD". SO FAR, I DO NOT KNOW WHEN THE PART WIL
I WAS IN AN ACCIDENT WHILE I WAS DRIVING MY EDGE. I WAS TBONED IN MY DRIVER SIDE DOOR BY A CHEVY 1500 PULLING A TRAVEL TRAILER THE TRUCK WAS TRAVELING APROX 50 MPH WHEN IT HIT ME. NONE OF MY AIRBAGS DEPLOYED. I FILED A COMPLAINT WITH FORD MOTOR COMPANY. I HAVEN'T HEARD ANYTHING ELSE ABOUT IT. *TR
I NOTICE OIL LEAKING I PUT ON JACK STANDS TO EXAMINE SO I DID SOME RESEARCH AND I HAVE WHAT'S CALLED THE PTU WHICH IS PART OF THE TRANSFER CASE FOR THE AWD IT APPEARS THERE IS AN INNER SEAL AND OUTER SEAL. IT LOOKS LIKE IT'S THE OUTER SEAL LEAKING FROM THE PTU THE SIDE THAT THE CV AXLE IS ON CONNECTED TO PASSENGER TIRE. I CALLED FORD AND THEY WANT 1200-1500 DOLLARS TO FIX A SEAL THAT'S NOT RECALLED. IT'S KNOWN TO BE HAPPENING TO ALL FORD EDGES I HAVE NO WARRANTY ON THE VEHICLE WHICH MAKES IT HARDER TO AFFORD TO PAY FOR THE REPAIR. *TR
THE PTU IS OVERHEATING AND SPILLING OUT THE BREATHER TUBE. *TR
THE TRANSMISSION FEELS LIKE IT IS IN NEUTRAL. IT JERKS LIKE SOMEONE HAS RAN INTO YOUR VEHICLE WITH THEIR VEHICLE. SEVERAL WARNING LIGHTS COME ON. SPEEDOMETER GOES TO ZERO. IF YOU COME TO A STOP, YOU MAY NOT GET GOING AGAIN. HAD THIS CHECKED OUT AND REPLACED A SENSOR COSTING ME $425.00 AND LESS THAN 2 WEEKS LATER, PROBLEM OCCURS AGAIN. HAD THIS CHECKED OUT AND NOW THEY ARE HOLLERING ANOTHER SENSOR HAS WENT BAD AND THIS ONE IS GOING TO COST $600.00. DID NOT HAVE THIS ONE FIXED!! ALSO HAD TO HAVE VEHICLE TOWED HOME ONE TIME COSTING EVEN MORE MONEY.... *TR
ABOUT 3 WEEKS AGO MY 2007 FORD EDGE BEGAN TO LEAK A FLUID WHICH I THOUGHT MAY HAVE BEEN TRANSMISSION FLUID. ONCE I NOTICED THE LEAK I STOP DRIVING THE VEHICLE. I TOOK IT INTO THE LOCAL FORD DEALER (WHERE I PURCHASED THE VEHICLE) AND I WAS TOLD I NEEDED TO HAVE THE TRANSFER CASE REPLACED. THIS IS VERY EXPENSIVE REPAIR SO I DECIDED TO SEE IF THIS ISSUE HAD OCCURRED IN OTHER 2007 FORD EDGES. THE PROBLEM SEEMS TO BE VERY PREVALENT BUT FORD HAS DECIDED TO LEVY THIS EXPENSE TO THE CUSTOMER RATHER THAN ADMIT THERE IS A REAL ISSUE WITH THIS VEHICLE'S DRIVETRAIN. I WOULD LIKE TO CHALLENGE FORD TO DO WHAT MAZDA HAS DONE WITH THE "SISTER" VEHICLE AND COVER THE COST OF THIS REPAIR. *TR
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THERE WAS A RUSTED FUEL TANK FAILURE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS REPAIRED BY THE CONTACT'S INDEPENDENT MECHANIC. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS CONCERNED ABOUT THE TIME FRAME OF THE VEHICLE SAFETY RECALL NOTIFICATION. THE CONTACT WANTED THE SITUATION RESOLVED AND REPAIRED AS SOON AS POSSIBLE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 4/13/15*CN
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
MY 2007 FORD EDGE SUV HAS THE SAME FUEL TANK LEAK ISSUE AS FORD RECALL NUMBER 14S22 BUT IS NOT PART OF THE RECALL. I DO NOT KNOW WHERE IT WAS ORIGINALLY SOLD BUT IT IS REGISTERED IN TENNESSEE. MY CONCERN IS THE SAME AS LISTED IN THE RECALL, "A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE INCREASES THE RISK OF A FIRE." *TR
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING AT 25 MPH, THE VEHICLE FAILED TO ACCELERATE AND JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT SMELLED A BURNING ODOR AND NOTICED FLUID LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE TRANSFER CASE SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PTU UNIT KEEPS LEAKING. HAD UNIT REPLACED IN 2012 AND NOW JUST HAD TO HAVE IT DONE AGAIN IN 2015. *JS
I HAVE A 2007 FORD EDGE WITH VERY LOW MILEAGE TO DATE. THIS IS USUALLY MY FAMILY CAR, DRIVEN BY MY WIFE. WE LIVE IN GUATEMALA AND DROVE TO A HOUSE ON THE BEACH, THAT IS ABOUT 100 MILES AWAY. ON JANUARY FIRST WHEN WE WERE RETURNING I STARTED THE CAR AND NOTICED A SHAKE AND SPUTTER, AND I THOUGHT THAT IT WAS PROBABLY A DEFECTIVE SPARK PLUG. I MANAGED TO DRIVE OUT OF WHERE WE WERE AND AS SOON AS WE GOT TO THE MAIN HIGHWAY I HAD TO STOP AND CALL FOR A TOW. THE SHAKING AND SPUTTERING WERE FRIGHTENING. THE SHOP I TOOK IT TO SAYS THAT AT LEAST 3 IGNITION COILS NEED TO BE REPLACED AND ARE NOT SURE IF THE PCM ALSO HAS TO BE REPLACED. UNFORTUNATELY, SINCE THERE ARE PARTS STOCK PROBLEM HERE, I HAD TO WAIT ALMOST A MONTH TO GET THE PARTS AND NOW THAT I HAVE THEM (THE COILS) I STILL HAVE TO WAIT TO SEE WHAT THE REAL PROBLEM IS. I HAVE CONTACTED THE DEALER IN THE REGION TO SEE WHAT CAN BE DONE. I HAD TO REPORT THIS AS IT IS NOT A UNIQUE PROBLEM TOBUYERS IN THE US, ALSO ABROAD. *TR
VERY STRONG SMELL OF GAS/FUEL. HAS IT TAKEN TO BODY SHOP 2 TIMES TO CHECK FOR A FUEL LEAK IN LINES, NOTHING FOUND. CONTINUED TO SMELL GAS, CAUSING SEVERE HEADACHES IN MYSELF, MY 6 YEAR OLD AND MY 3 YEAR OLD. SEVERAL TRIPS TO ER AND URGENT CARE FOR HEADACHES, NO CAUSE FOUND AFTER MANY XRAYS AND MRI SCANS. RECALL NOTICE RECEIVED 12/14 FOR FUEL TANK DEFECT. VEHICLE IMPOUNDED AT LOCAL DEALER UNTIL UNSPECIFIED TIME TO BE FIXED. ESTIMATED TIME TO FIX 8/15. FORD HAS MADE NO ATTEMPT TO REPLACE OR REFUND THE VEHICLE WITH SAFETY RECALL AFTER SEVERAL ATTEMPTS AT THE DEALER AND THROUGH FMC WEBSITE TO NO AVAIL. *TR
ON OR AROUND 11/29/2014 I WAS DRIVING MY FAMILY IN OUR 2007 FORD EDGE ON THE FREEWAY, TRAVELING APPROX. 70 MPH, WHEN THE SYSTEM DISPLAY READ SOMETHING REFERRING TO O/D TRANSMISSION MESSAGE OF SOME SORT. I LOST DRIVE TRAIN POWER AND COASTED TO AN EXIT RAMP WHILE THE VEHICLE STRUGGLE TO MAINTAIN DRIVE. A SHORT TIME LATER I WAS ABLE TO PARK IN A PARKING LOT, AND WHEN I SHIFTED THE LEVER INTO PARK IT PASSED BY REVERSE AND SHIFTED VIOLENTLY. I TRIED TO SHIFT TO DRIVE WITH THE SAME RESULT. I CONTACTED AVIS FORD WHERE WE PURCHASED THE VEHICLE, TOLD THEM WHAT HAPPENED, AND THEY INFORMED ME THAT THEIR SERVICE CENTER WAS BACKED UP ON TRANSMISSION REPAIRS FOR A RECALL TILL FEBRUARY 2015! I FOUND ATRANSMISSION SHOP WHO, RAN A DIAGNOSTIC CHECK, AND DROVE MY VEHICLE WITH ME IN IT, AND SAID THERE WASN'T ANYTHING HE COULD SEE. I CALLED MY SALESMAN, HE TRIED TO SEE WHAT HE COULD DO. HE LATER INFORMED ME IF I COULD SOMEHOW GET THE VEHICLE HOME, TO UNHOOK THE BATTERY, WAIT FOR AN HOUR, AND HOOK IT BACK UP THAT THIS WOULD RESET THE PCM MODULE, AND MAYBE CORRECT THE ISSUE. IT APPEARED TO REMEDY THE SYMPTOM, UNTIL TODAY WHEN MY WIFE ARRIVED AT HER OFFICE, AND AS SHE WAS PULLING IN TO PARK THE SAME MESSAGE APPEARED, WITH THE SAME SYMPTOMS. UNFORTUNATELY THIS IS OUR ONLY VEHICLE, AND I'LL HAVE TO WAIT AND SEE WHAT TO DO NEXT. I HAVE CONTACTED MY DEALER. I ALSO CALLE FORD MOTOR CO.'S CUSTOMER SERVICE TODAY TO SEE IF THERE WERE ANY RECALLS FOR THESE SYMPTOMS, AND THE REPRESENTATIVE STATED THAT THERE W
AFTER STOPPING AT A STOP SIGN, WHEN I PRESSED THE ACCELERATOR MY 2007 FORD EDGE WOULD NOT GO FORWARD (ALTHOUGH THE ENGINE CONTINUED TO RUN). I PULLED OVER TO THE SIDE OF THE ROAD AND TRIED SEVERAL MORE TIMES UNSUCCESSFULLY. NOT KNOWING WHAT ELSE TO DO I PRESSED HARD ON THE ACCELERATOR AND IT STARTED AGAIN. THAT HAPPENED 6 MONTHS AGO. IN THE PAST 3 WEEKS IT HAS HAPPENED 2 MORE TIMES. TODAY, IT TOOK A DIFFERENT TURN. THE CAR SHIFTED WITH DIFFICULTY, THE WRENCH ICON LIT UP ON THE DASHBOARD AND THEN RODE SLUGGISHLY TIL I GOT HOME (ABOUT 4 MILES). I LEFT THE CAR IN MY DRIVEWAY FOR 30 MINUTES - WHEN I TURNED IT BACK ON THE WRENCH ICON WAS OFF AND THE CAR RAN FINE. UPON A SEARCH ON THE INTERNET I HAVE FOUND I AM NOT ALONE WITH THIS SAFETY ISSUE. I AM ALSO NOT ALONE WITH GETTING NO HELP FROM FORD. I WOULD GLADLY HAVE IT REPAIRED BUT MY DEALER APPEARS CLUELESS AND SAID THEY CANNOT FIX IT IF IT DOESN'T HAPPEN WHEN IT'S AT THEIR GARAGE. THIS IS A SERIOUS SAFETY PROBLEM AND FEELS LIKE PLAYING ROULETTE WITH MY LIFE. I BELIEVE I HAVE BEEN LUCKY SO FAR BUT WHO KNOWS WHAT HAPPENS IF I'M ON A HIGHWAY WHEN THE EDGE DECIDES TO STOP. PLEASE HELP! *TR
I HAVE A 2007 FORD EDGE. MY WIFE WAS DRIVE AND WITH NO WARNING OR NOTIFICATION THE CAR STARTED SHAKING, SPUTTERING, AND LOST ALL POWER. THE SHOP I TOOK IT TO SAYS THE PCM AND 3 IGNITION COILS NEED TO BE REPLACED. I HAVE FOUND ONLINE HUNDREDS OF PEOPLE WITH THE SAME PROBLEM ON THE SAME CAR. I CONTACTED FORD ABOUT A RECALL AND WAS TOLD IT IS MY PROBLEM. I HAVE ALWAYS BEEN A FORD MAN, I HAVE OWNED 7 BUT NOW WILL NEVER BUY ONE A AGAIN. *TR
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE VEHICLE AND THE HEATER FAILED TO WORK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE DEALER DIAGNOSED THE PROBLEM AS FUEL TANK CORROSION. THE PART WAS ON NATIONAL BACK ORDER. UPDATED 07/06/15. *JB
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT FUEL FUMES EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL VENTS, CANISTER VENT AND A VENT VALVE NEEDED TO BE REPLACED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER ID: 14V682000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,500. UPDATED 03/19/15*LJ THE CONSUMER WAS ADVISED BY THE DEALER THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE CONSUMERS BELIEVES THERE SHOULD BE A RECALL RELATED TO THE FAILURES. UPDATED 08/18/2015 *JS UPDATED 09/08/15*LJ UPDATED 9/18/2017*CN
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL JERKING VIBRATION COMING FROM THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE LIGHT WARNING INDICATOR ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THERE WAS A BURNING ODOR EMITTING FROM THE VEHICLE AS IT STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WERE TWO DEFECTIVE SPARK PLUGS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE STEERING WHEEL WAS MAKING AN ABNORMAL NOISE AND BECAME DIFFICULT TO TURN. THE CONTACT ALSO STATED THAT THERE WAS A STRONG ODOR OF FUEL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) BUT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
THE 2007 FORD EDGE AWD 93,000 MILES DEVELOPED A SLIGHT HUMMING IN THE FRONT END, IT ACTUALLY SOUNDED LIKE A CUPPED TIRE OR A WHEEL BEARING. WE IMMEDIATELY CALLED OUR MECHANIC AND HAD IT INSPECTED. UPON INSPECTION HE INFORMED US THAT THE PTU WAS RUINED, WE HAVE HAD THIS VEHICLE FROM NEW AND SERVICED IT AS REQUIRED AND ONLY DRIVE IT ON THE HIGHWAY APPROX 45 MILES PER DAY. IT TURNS OUT THAT THE PTU (TRANSFER CASE) OVERALL HAS A ISSUE WITH THE SEALS THAT HOLD THE FLUID (OUTER SEAL=GEAR OIL, INNER SEAL= TRANNY FLUID) INSIDE THE UNIT, THE MECHANIC SAID THAT HE'S DONE SO MANY OF THE SEAL REPLACEMENTS THAT AT ONE POINT THAT WAS ALL HE WAS DOING IN A DAY AT THE DEALERSHIP. THE REAL ISSUE IS THAT WHEN THE SEAL GOES YOU CAN'T TELL BECAUSE IT LEAKS DIRECTLY ONTO THE EXHAUST AND BURNS OFF AS YOUR DRIVING. IF WE WERE INFORMED OF THE LEAKY SEAL WE COULD HAVE HAD THE SEALS REPLACED FOR ABOUT $200, BUT UNFORTUNATELY WE FOUND OUT THE HARD (EXPENSIVE) WAY $2000. IM A PERSON THAT TAKES CAR MAINTENANCE VERY SERIOUSLY, WE HAVE A CONSTRUCTION COMPANY AND HAVE HAD ABOUT 14 DIFFERENT FORD MODELS OVER THE YEARS, AND ITS BECOMING MORE APPARENT ANY FORD BUILT AFTER 2004 IS FILLED WITH ISSUES (TO ME FACTORY DEFECTS) THAT THEY AREN'T TAKING RESPONSIBILITY FOR. I WISH I WAS NOTIFIED OF THE ISSUE WITH THE SEAL AS I WOULD HAVE ABOUT $ 1800 DOLLARS MORE IN MY BANK ACCOUNT. *TR
MY CAR STARTED TO DRIVE "ROUGH" AND LATER THAT DAY I CALLED THE FORD DEALERSHIP TO HAVE IT SERVICED. WHILE THERE WERE NO LIGHT INDICATORS OFF ON THE DASH THEY SAID TO GO AHEAD AND BRING IT IN ON MONDAY TO BE LOOKED AT. SUNDAY NIGHT WHILE DRIVING THE VEHICLE TO THE DEALERSHIP, IT JUST DIED. AGAIN, NO LIGHTS INDICATING SOMETHING WAS WRONG, IT HAD JUST NOT BEEN DRIVING SMOOTHLY. AFTER HAVING IT TOWED TO THE DEALERSHIP, THE NEXT DAY WE WERE CONTACTED TO LET US KNOW THAT THE VEHICLE'S PCM HAD SHORTED AND MELTED THE PLUGS, INTAKE VALUES, COILS, BATTERY AND CATALYTIC CONVERTER. WE HAVE ALWAYS HAD THIS VEHICLE SERVICED BY THIS DEALER AND HAD ALL OF OUR RECOMMENDED AND / OR REQUIRED SERVICE / MAINTENANCE PERFORMED. WHICH IS WHY IT IS SO VEXING THAT SOMETHING THAT IS NOT A SERVICEABLE ITEM AND HAS NO NOTIFICATION CAN NOT ONLY GO OUT BUT TAKE SO MANY COMPONENTS WITH THEM. I OF COURSE CONTACTED FORD WHO SAID THAT IT IS NOT ON A RECALL LIST AND THERE WAS NOTHING THEY COULD DO FOR ME. I AM CONTACTING THE NHTSA FOR THEIR CONSIDERATION OF THIS ITEM. THANK YOU. *TR
I WAS PULLED OVER FOR HAVING A BURNT OUT TAIL LIGHT. (NO TICKET ISSUED) WHEN I GOT TO WORK I CHANGED THE BULB AND DISCOVERED THAT THE BULB WAS NOT BURNT OUT BUT HAD MELTED THE SOCKET ON THE RIGHT SIDE OF THE CAR. UPON FURTHER INVESTIGATION I REALIZED THAT BOTH TAIL LIGHTS HAD THE SAME PROBLEM AND THE BULBS HAD ALSO BEEN MELTING THE INTERIOR RED PART OF THE TAIL LIGHT. THERE IS NOW AN AREA OF THE LIGHTS ON BOTH SIDES OF THE CAR THAT HAVE WHITE LIGHT SHINING THROUGH THE LENS INSTEAD OF RED. THE DESIGN OF THE LIGHT HAS THE BULB TOO CLOSE TO THE LENS AND THERE ISN'T ENOUGH ROOM TO DISSIPATE HEAT FROM THE BULB CAUSING THE LENS TO MELT AND THE SOCKET TO MELT. I HAVE BEEN ON THE FORD EDGE FORUM AND THERE SEEM TO BE AN ALARMING NUMBER OF COMPLAINTS ABOUT THE SAME THING. THIS IS AN OBVIOUS SAFETY DEFECT THAT SHOULD BE ADDRESSED BY FORD. *TR
THE PASSENGER SIDE DOOR WILL NOT UNLOCK WITH NEITHER THE UNLOCK BUTTON ON DRIVER DOOR NOR THE PUSH BUTTON ON MY KEY FOB. ALL OTHER DOORS WILL LOCK. WHEN MY SON HAS A SEIZURE NEXT TO ME AND I PULL OVER TO ASSIST, I CANNOT GET HIM OUT OF THE DOOR. HE IS UNABLE TO UNLOCK THE DOOR HIMSELF OF COURSE. WHILE HE IS HAVING A SEIZURE I HAVE TO TRY TO PULL HIM OUT WHILE HE IS HAVING HIS SEIZURE THROUGH THE DRIVER SIDE DOOR TO ASSIST HIM. THIS GETS VERY DANGEROUS FOR SEVERAL REASONS. ESPECIALLY WHILE ON THE SIDE OF THE FREEWAY. *TR
FUEL TANK HAS SMALL RUST HOLES IN THE TOP WHICH CAUSES A STRONG FUEL SMELL. WE CAN ONLY FILL TANK HALF FULL TO TRY TO KEEP THE SMELL FROM BEING SO OVER WHELMING. FORD WANTS UP TO $2700.00 TO REPLACE FUEL TANK. THE FUEL TANK IS LOCATED VERY CLOSE TO THE EXHAUST PIPE. THAT CONCERNS ME A LOT. *TR
I HAVE HAD AN ONGOING PROBLEM WITH THE WRENCH LOOKING LIGHT COMING ON THEN THE VEHICLE LOSES POWER. WHEN I PUSH THE GAS YOU HAVE TO PUSH THE GAS PEDAL ALL THE WAY DOWN TO GET IT TO CREEP TO GO TO THE SIDE OF THE ROAD. I HAVE TO PULL OVER AND SHUT THE VEHICLE OFF WHEN IT RESTARTS THEN THE VEHICLE WILL GO. THIS LAST TIME THE VEHICLE GOT ME STRANDED ON THE SIDE OF THE ROAD FOR 2.5 HOURS UNTIL THE TOW TRUCK GOT THERE AND TOWED IT TO THE DEALERSHIP. THE DEALER STARTED IT TWO DAYS LATE AND EVERYTHING WAS FINE. I HAD IT TO THE SHOP PREVIOUSLY TO TRY AND GET THIS DIAGNOSED AND THEY COULD NOT FIND THE PROBLEM. I HAVE READ HUNDREDS OF COMPLAINTS INVOLVING THE SAME THING. FORD SHOULD LOOK AT WHAT IS CAUSING THIS PROBLEM AND OPEN A CLAIM TO TAKE CARE OF THESE ISSUES. *TR
AT A STOP, THE CAR WOULD NOT ACCELERATE,LOUD CLUNKING SOUND, AIRBAG LIGHT TURNED ON. WOULD NOT MOVE, HAD TO COMPLETELY TURN OFF CAR FOR A FEW SECONDS, ONLY MOVED A FEW FEET BEFORE IT DID AGAIN. NEXT DAY SAME PROBLEM. *TR
TL* THE CONTACT OWNED A 2007 FORD EDGE. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF HER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,319.
DOME LIGHTS STAYS ON ALL THE TIME DRAINING MY BATTERY. *TR
CAR SAT UN-DRIVEN IN GARAGE FOR 9 DAYS. WHEN CAR WAS TAKEN OUT AND DRIVEN, THE CAR WOULD NOT MOVE FORWARD. SPEED SHOWN CAR GOING 55 MILES AND HOUR BUT IT WAS NOT MOVING. PUT CAR IN REVERSE AND IT WOULD MOVE. PUT CAR IN DRIVE AND LOW GEARS AND CAR WOULD MOVE FORWARD VERY SLOWLY. CAR HAD TO BE TOWED TO THE DEALERSHIP. DEALERSHIP STATED ONLY FIX WAS TO REPLACE THE TRANSMISSION. MEANING A LOT OF MONEY HAD TO BE SPENT TO FIX THE CAR. THIS IS A VERY CLEAN CAR AND TAKEN IN FOR REGULAR TURN-UPS, WITH LOW MILES FOR THE AGE OF THE CAR. THERE WAS NO INDICATION OF ANYTHING BEING WRONG WITH THE TRANSMISSION PRIOR TO THIS INCIDENT. ACCORDING TO REPORTS, FORD HAS HAD MANY ISSUES WITH THE TRANSMISSIONS. FORD NEEDS TO TAKE THE STAND AND TAKE CARE OF THIS PROBLEM, BEFORE THERE AREA ANY FATALITIES. *TR
FORD RECALL 14S22 ON 2007 FORD EDGE MY CAR IS LEAKING GAS AND IS UNSAFE TO DRIVE I HAVE SPOKEN TO LANGWAY FORD WHO REFERRED ME TO FORD CUSTOMER SERVICE REGARDING WHEN THE CAR COULD BE FIXED BUT AM UNABLE TO GET ANY INFO; THEY SAID THE RECALL IS TOO NEW AND THEY DON'T HAVE ANY INFO ON PARTS OR WHEN THE PARTS WILL BECOME AVAILABLE. I NEED A RENTAL CAR OR LOANER AND THINK FORD SHOULD PROVIDE ONE UNTIL MY CAR CAN BE REPAIRED. WHAT CAN I DO? *TR
2007 EDGE SEL, ON THE INSTRUMENT PANEL AN "ODO DATA ERROR" APPEARED. THE "WRENCH AND AIRBAG" LIGHTS WERE LIT UP AS WELL. HARD CLUNK SHIFTING INTO DRIVE, CAR HAD NO POWER RAN RPM HIGHER STARTED TO SLOWLY ROLL. TURNED OFF CAR, UNCONNECTED BATTERY CABLE, CONNECTED BACK AND STARTED UP INSTRUMENT PANEL READ OUT WAS NOW CORRECT AND PUT INTO DRIVE AND IT DID A FEW HARD SHIFTS AS WE DROVE OUT, BUT RAN FINE ALL THE WAY HOME. I SEE MANY OTHERS STATING THIS SAME THING! I WILL TAKE THIS IN AGAIN AS I HAD ALREADY TAKEN FOR HARD SHIFTS, BUT THEY FOUND NOTHING. THIS TIME LOOKS LIKE OSS AND TSS FROM ALL THE READING I HAVE DONE ON THIS ISSUE. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Ford Edge → · Every Edge year → · How the figures are calculated →