Page 8 of 15 · complaints 351–400 of 727

2018 Ford Ecosport complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Engine
Filed Apr 15, 2024AL

See attached document for complaint

Engine
Filed Apr 15, 2024SC

See attached document for complaint

Engine
Filed Apr 14, 2024VA

Oil pump malfunctioned and engine is now unrepairable

Engine
Filed Apr 12, 2024MI

See attached document for complaint

Engine and Engine Cooling
Filed Apr 12, 2024DE

See attached document for complaint

Engine and Engine Cooling
Filed Apr 11, 20246,600 milesMI

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The check engine warning light was also illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) for which the VIN was included; however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 6,600. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Apr 10, 202460,951 milesTX

The contact's granddaughter owns a 2018 Ford EcoSport. The contact stated that while his granddaughter was driving at an undisclosed speed, the vehicle experienced engine failure. The contact was unaware if any warning lights were illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with engine failure. The vehicle was towed back to the granddaughter's residence. The contact's granddaughter then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact had the vehicle towed to a dealer; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 60,951. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Apr 10, 2024GA

See attached document for complaint

Engine and Engine Cooling
Filed Apr 9, 2024LA

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Apr 8, 202482,273 milesWA

The contact's daughter owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while her daughter was driving 50 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact's daughter was able to veer to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the engine had seized due to loss of oil pressure. The dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the failure occurred a week after an oil change was performed on the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,273. VIN tool confirms parts not available.

Service Brakes, Hydraulic
Filed Apr 5, 202475,931 milesFL

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at approximately 40 MPH, the vehicle began shaking and the vehicle lost motive power. Additionally, when the brake pedal was depressed, the vehicle failed to slow as intended. On another occasion, while the vehicle was in reverse and the brake pedal was depressed, the vehicle failed to slow as intended. The parking brake was engaged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,931.

Engine and Engine Cooling
Filed Apr 5, 2024OH

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Apr 5, 202480,000 milesTX

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, after which the vehicle entered LIMP Mode and lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle failed to restart. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.

Engine and Engine CoolingCrash1 injured
Filed Apr 4, 202465,000 milesAZ

The contact owns a 2018 Ford EcoSport. The contact stated while driving 5-10 MPH and depressing the brake pedal to come to a complete stop, the vehicle failed to respond and crashed into another vehicle. The air bags did not deploy. Additionally, the contact stated that the brake pedal fractured, causing her right foot to go through the pedal. The contact sustained whiplash, and cuts and bruises on the right foot. The other driver did not sustain injuries. The contact was able to continue driving. No police report was filed. The vehicle was taken to an independent mechanic, where it was diagnosed with an oil leak, but the source of the leak could not be determined. The check engine warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), which she related to the failure; however, the part to do the recall repair was not yet available. The dealer and the manufacturer were not notified of the failure. The failure mileage mileage was approximately 65,000.

Engine and Engine Cooling
Filed Apr 4, 2024100,000 milesLA

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his son-in-law was driving at an undisclosed speed, the vehicle independently decelerated. The contact's son-in-law pulled over to the shoulder of the roadway and the engine seized. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Engine
Filed Apr 3, 2024WA

UNKNOWN I was taking my car in for an oil change and to ask about the recall when it died in the middle of a very busy intersection at a red light. Right before the car died the engine light, oil light, and battery light all flashed and dinged. I got towed to ford. NOW HERES THE KICKER they said the problems my car is having is 100% due to the recall as my oil pump was failing, BUT because my engine wasnt getting enough oil it possibly shot my engine. So they told me since the recall was so new and not "official" yet that i had one of two options. 1) leave my car there for god knows how long until the recal is "official" which could take a year 2) pay a ball park of 8000$ to just replace my engine now and have my car back in a few weeks. Now i dont know about you. But i dont have 8000$ just in my back pocket. So as a one car family household we are now without a car. BUT I was also told that if the recall doesn't cover my engine damage or any other damage that these failing parts THAT MY CAR NEEDS TO FUNCTION i have to pay for everything out of pocket. Honestly i am devastated and dont understand how a recall for something so major and important for the car to function isnt being handled more quickly. And the longer you run your car "because the recall said its fine" the more you are damaging your engine. I am out of a vehicle that nothing can be done about as well as i will never have 8000$ to just spare...

Engine and Engine Cooling
Filed Apr 2, 202419,000 milesCT

The contact owns a 2018 Ford EcoSport. The contact stated while driving 60 MPH, the oil and check engine warning lights illuminated. The contact was able to move the vehicle to the next exit before the vehicle stalled. The vehicle was towed to a local dealer where it was diagnosed as an engine failure associated with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Apr 2, 202459,000 milesCA

The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the vehicle stalled and failed to accelerate as needed. The oil pressure warning light was illuminated. The contact was able to drive the vehicle to the residence. The contact then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. A local independent mechanic diagnosed the vehicle at the residence, and it was determined that the oil pump needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000.

Engine and Engine Cooling
Filed Mar 28, 202455,665 milesMS

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that several warning lights were illuminated. The contact drove the vehicle to the shoulder of the road and turned the vehicle off. The contact attempted to restart the vehicle, but the vehicle did not start. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed oil pump which caused the failed engine and the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 55,665. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Mar 28, 202444,193 milesCA

The contact owns a 2018 Ford Ecosport. The contact stated while her daughter was exiting the driveway, the vehicle made an abnormal sound. Additionally, the contact stated that while her daughter was driving at an undisclosed speed, the low oil pressure warning light illuminated and the vehicle lost motive power. The driver was able to pull to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump had failed and needed to be replaced. The mechanic replaced the oil pump and test-drove the vehicle. The mechanic then informed the contact that the turbocharger needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. An unknown dealer was notified of the failure and advised the contact to take the vehicle to their location for diagnostic testing. The contact declined. The manufacturer was contacted and denied reimbursement for the repair. The failure mileage was approximately 44,193.

Power Train
Filed Mar 27, 2024TX

In Jan 2024 my car started running rough. In Feb 2024 I was mailed the 23V-905 recall notice. Late Feb I had the oil changed in my car. This didn't help the rough running. Mar 4 2024 a warning came on indicating "low engine oil pressure". I took it back to the oil change shop, who looked at everything, showed me it had a safe oil level...it was not dripping oil on my driveway. I was then told about the recall notice and to have it diagnosed at a dealership. Every dealer I called advised it an advance notice only, it's okay to drive my car, until parts are available - In July. I called Ford who gave me a service ticket CAS48387851. My dealership did a diagnosis and said there is metal in the oil with coes P0012, Intake camshaft position timing over re-tarded P0014, low or contaminated oil P0299, Turbo under boost condition P0303, cylinder 3 misfire detected P0316, Engine misfire Detected on start up P0340, camshaft position sensor A circuit P0344." They said I need my engine replaced for $7266.XX - and that this isn't recall related. I need NHTSA to upgrade the Ford recall to expedite repairs. There are many people without use of their vehicles, still making payments, and no replacement car due to Ford's inadequate response to a problem known since Feb 2022 when Critical Concern Reviewed the oil pump issue. Thank you

Engine and Engine Cooling
Filed Mar 26, 202474,000 milesVA

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the low oil pressure warning light was blinking off and on and the "See Owner’s Manual" warning light was illuminated. The contact stated that the vehicle lost motive power while depressing the accelerator pedal. The contact was able to exit the highway and drive back to the residence. The contact stated that the same warning lights and a chime were sounding. The contact stated that the vehicle was parked and did not attempt to restart the vehicle. The contact had not taken the vehicle to a dealer or independent mechanic. The contact called a dealer and was advised that the vehicle needed to be diagnosed to determine the cause of the failure. The contact stated that the dealer was aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) but offered no assistance. The failure mileage was approximately 74,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Mar 26, 202450,000 milesCA

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving at approximately 40 MPH, there was an abnormal sound coming from under the hood. The vehicle was taken to a local dealer to be diagnosed, but no failure was found. The contact stated several warning lights were illuminated on the instrument panel. The contact stated that after several days, the vehicle was towed to a local dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Engine and Engine Cooling
Filed Mar 25, 202486,000 milesCA

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at 10 MPH from a stop sign the oil pressure low message was displayed. There was an abnormal dinging noise detected. The vehicle lost motive power. The vehicle was taken to an independent mechanic where it was diagnosed that there was an oil light and lack of power. There was no oil pressure present. The oil pressure drive belt had failed. The vehicle was towed to the local dealer where it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline. The failure mileage was approximately 86,000.

Engine
Filed Mar 21, 2024TX

I live in Texas. Our daughter's car is inoperable due to recall from Ford and we have tried to contact ford customer relations and keep getting passed from person to person. The parts are unavailable and they don’t have a definite timeline. The dealership is also unable to get a response from Ford. I have also mailed a formal letter. The car has been inoperable since January 26, 2024. What can I do to get Ford to respond and provide a recall refund? They are unable to remedy in a timely manner and we cannot continue with the hardships from not having a vehicle for work, which requires travel.

Engine
Filed Mar 21, 2024OK

While my 17 year old was driving down the highway, the vehicles low oil pressure light came on and just stopped accelerating, he was able to nurse it took it straight to our local mechanic, upon them just looking into it, they referred us to a Ford dealership due to the recall issued.

Engine and Engine Cooling
Filed Mar 20, 2024164,000 milesMO

The contact owns a 2018 Ford EcoSport. The contact stated while her husband was driving 55-60 MPH, several unknown warning lights were illuminated. The vehicle stalled temporarily and then accelerated unintendedly. The contact's husband was able to pull to the side of the road. The contact stated that her husband was able to continue driving. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the vehicle had failed to exceed 35 MPH while driving. Additionally, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Mar 20, 202449,000 milesCA

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 35 MPH, the vehicle started losing motive power. The contact stated that the low oil pressure warning light illuminated, and the vehicle stalled. The contact stated that the vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the oil pump failure had damaged the engine. The mechanic determined that the engine and the oil pump needed to be replaced. The vehicle was not repaired. No further information was provided. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. VIN tool confirms parts not available.

Engine
Filed Mar 20, 2024SC

My engine had blown under warranty. They had replaced the engine, which took two weeks once I got my car back, about a week or two later, check engine, lights and warnings pops back on. I return to Ford to assess the problem and they reassured me that the warnings were just because they replaced the engine and they should disappear shortly. Two weeks have gone by and the warnings were still there and my car had started driving awkwardly again. I returned to forward to get my car, repaired under warranty and receive a loaner vehicle to remain doing my every day job with. They did not have any loaner cars and did not have availability to work on my vehicle for three months. They called me with availability. My warranty was up and they were unable to fix my engine since I have lost the house I was living in. Became homeless. And now I’ve got myself back in a house and working to get my car repaired. This is caused a lot of damage for me and my family as we have still been unable to get the car repaired and it has been almost 4 years since I took my car into ford for the repair. Now that it is recalled, they still do not have a solution, and they will not allow me to return the car to them for a loaner car until they do fix the vehicle.

Engine
Filed Mar 15, 202470,000 milesCA

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle decelerated and the engine seized. The vehicle was towed to an independent mechanic where it was diagnosed with a failed oil pump drive belt tensioner. The contact was informed that the oil pump drive belt tensioner needed to be replaced. The contact was advised to take the vehicle to the dealer. The vehicle was towed to the dealer where it was diagnosed with a failed oil pump drive belt tensioner and that the oil pump drive belt tensioner needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Mar 14, 202486,000 milesIN

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure oil warning light illuminated. Additionally, an unknown warning light illuminated. The contact depressed the accelerator pedal, the vehicle failed to accelerate as intended. The vehicle was not taken to an independent mechanic or the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure 86,000. The failure mileage was approximately VIN tool confirm parts not available.

Engine and Engine Cooling
Filed Mar 13, 202486,000 milesOH

The contact owns a 2018 Ford EcoSport. The contact stated while driving 25 MPH, the vehicle slowed down. The stop, park, and restart message were displayed. The vehicle was restarted, but the failure recurred. The contact continued to drive, and the oil, engine, and battery warning lights illuminated. The driver pulled over into a parking lot. The vehicle was towed to the local dealer, where it was diagnosed that the engine was damaged, and the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted and referred to a local dealer. The approximate failure mileage was 86,000.

Engine and Engine Cooling
Filed Mar 12, 202474,000 milesMO

The contact owns a 2018 Ford EcoSport. The contact stated that while idling at a stop light, the "Check Engine" and "Low Oil" warning lights suddenly illuminated, and the vehicle stalled. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact was informed that the VIN was included in the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 74,000.

Engine
Filed Mar 12, 2024NV

The Ford Eco-Sport has a known defect. The Engine Oil pressure belt tensioner arm is faulty and breaks, causing the belt to loose tension and it eventually causes catastrophic engine failure.

Engine and Engine Cooling
Filed Mar 12, 202499,530 milesMI

The contact owns a 2018 Ford EcoSport. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to an unknown dealer several times; however, the cause of the failure could not be determined. The contact stated that while her grandson was driving approximately 65 MPH, the vehicle stalled inadvertently. The low oil pressure and the check engine warning lights were illuminated. The driver was able to veer to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the timing belt had failed, causing the engine and the catalytic converter to fail. Additionally, the mechanic informed the contact that additional parts had failed and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); which she related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 99,530.

Engine
Filed Mar 11, 202473,000 milesMO

The contact owns a 2018 Ford EcoSport. The contact stated while driving 65 MPH, the check oil pressure warning light illuminated. The vehicle was steered to the side of the road and inspected. The contact stated that she observed a burning odor coming through the vents. The vehicle was towed to a dealer, but it was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 73,000.

Engine and Engine Cooling
Filed Mar 11, 2024OH

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that upon the start of the vehicle, an abnormal clanking noise began to emit from the engine without warning. The local dealer was made aware of the issue and informed the contact that a diagnostic test needed to be performed to diagnose the cause of the failure. The vehicle was towed to an independent mechanic where the cause of the failure was determined to be oil pump belt tensioner which was linked to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Engine
Filed Mar 11, 2024AL

The 1.0Liter engine in the car was running rough and occasionally the car wouldn't start and it was losing engine coolant with no visible leaks. I replaced all three of the spark plugs and ignition coils due to a misfire code on cylinder 2. My daughter drove the car back to college (approx: 90 miles) with no issues. But the next day the car wouldn't start so we had it towed to a local mechanic who analyzed the engine and determined engine coolant was leaking into the engine cylinders which had fouled the plugs and damaged the engine. The auto mechanic said the car needs a new engine as the compression is inadequate in cylinder 2 and there's engine coolant in the cylinder as well as in the exhaust system.

Engine and Engine Cooling
Filed Mar 8, 202486,000 milesFL

The contact owns a 2018 Ford EcoSport. The contact stated that while his wife was driving approximately 45 MPH, the "low oil pressure" warning light illuminated. The contact stated that the vehicle stalled immediately after the low oil pressure warning illuminated. The contact's wife was able to pull over but was unable to restart the vehicle. The vehicle was towed to a local dealer where it was diagnosed and determined that the oil pump had failed, and the engine needed to be replaced. The vehicle was not repaired. The contact had received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer confirmed that the engine failure was related to the recall but was unable to repair the vehicle due to parts not being available. The manufacturer was not informed of the failure. The failure mileage was approximately 86,000. VIN tool confirms parts not available.

Back Over Prevention › Sensing System › Camera
Filed Mar 8, 2024MD

C/S RADIO/HEAD UNIT NOT WORKING, VEHICLE NEEDS APIM MODULE-per auto service at dealership. The screen is completely black so the backup camera either isn't functioning or it simply can't project onto the screen. Confirmed by dealer It has not been inspected by anyone but the auto dealership The system was off and on for a few days, then went completely out. Started in January, 2024 There was no incident leading to this problem

Engine and Engine Cooling
Filed Mar 6, 202471,048 milesAL

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact pulled over and checked the oil level. The vehicle was restarted, and while driving, the vehicle stalled. The vehicle was towed to an independent mechanic, who related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was then towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The contact was informed that parts were not yet available. The failure mileage was 71,048. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Mar 6, 2024NC

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Mar 6, 2024100,000 milesTX

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 50 MPH, the "low oil pressure" warning light illuminated. The contact stated that the vehicle was losing forward momentum and the entire vehicle was vibrating. The contact returned to her residence and then had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed, however the dealer had not yet diagnosed the engine to check for damages. The vehicle was not repaired. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Service BrakesCrash1 injured
Filed Mar 6, 2024AZ

In June 2023 I got into a rear end accident with another vehicle. On my way to work. It was an accident where my brakes failed to stop my car. It was the weirdest accident, because I actually saw myself going into the back of the car in front of me but it was like my car failed to stop. I told Geico that my foot went through the break. And I have pictures of where my break pedal, broken half. The dealership had my car for close to two months and they never fixed it. They ignored my calls. I ended up going to the dealership and picking up my car. They gave excuse after excuse, and they never returned my calls. I took it to a local place to have my car fixed. The brake pedal is still half of what it used to be. I have an engine leak and when I saw the email about the recall on Ford Ecosports for brake problems and engine leaks, I knew that this was the exact issues with my car and issues that my dealership was trying to avoid

Engine and Engine Cooling
Filed Mar 6, 2024CA

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine and low oil pressure warning lights illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but the parts were not yet available. The failure mileage was 70,000.

Engine and Engine Cooling
Filed Mar 5, 202497,500 milesFL

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however the part to do the recall repair was not yet available. The contact stated while his wife was driving approximately 35 MPH, the engine made an abnormal sound, and the low-oil pressure warning light was illuminated. Additionally, the vehicle lost motive power. The contact's wife was able to pull into a parking lot. The vehicle failed to restart and was towed to the residence, where an independent mechanic diagnosed the vehicle and determined that the engine had seized. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,500. VIN tool confirms parts not available.

Engine
Filed Mar 5, 2024NC

My engine went out. Two of the cylinders stopped working while I was driving to the dealership

Engine and Engine Cooling
Filed Mar 4, 2024PA

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Mar 4, 202487,023 milesWA

The contact owns a 2018 Ford EcoSport. The contact stated while driving 60-65 MPH, the low oil pressure warning light illuminated, and a chime sounded. Additionally, the vehicle started losing motive power. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was determined that the engine had seized. The vehicle was then towed to the residence and was later towed to the dealer. The dealer determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 87,023. VIN tool confirms parts not available. The contact stated she needs a car replacement and her loan paid off. Further stating she's still financing this car and as long as she has to do that, and can't get another loan.

Engine
Filed Mar 1, 2024WV

I was driving my 2018 Ford Ecosport to the grocery store when the warning light came on with "Low Oil Pressure Warning". My vehicle lost power in the middle of a very busy road, causing me to have to pull over immediately. I had it towed to a garage that happened to be a few blocks from this incident. After assessing the vehicle, I was told that no oil was going through the engine and that the tensioner belt along with other parts from the engine, were in the oil pan causing the engine to lock up. After being "scoped" by Hagerstown Ford dealership on 2/29/24, I was told that it would cost $5,700.00 for a new engine but there was no guarantee that this could not happen again. This is the 2nd incident on this vehicle that has caused issues that were extremely pricy and dangerous. This vehicle is close to being a lemon and should not even be on the road. Ford needs to recall the entire vehicle, not just the oil pump drive belt or tensioner. There are too many problems with this make and model!

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2018 Ford Ecosport → · Every Ecosport year → · How the figures are calculated →