Page 9 of 15 · complaints 401–450 of 727

2018 Ford Ecosport complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Engine and Engine Cooling
Filed Mar 1, 2024IL

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine
Filed Mar 1, 202457,819 milesNM

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at approximately 45 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed that the oil pump drive belt had fractured into pieces and the engine needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 57,819.

Engine and Engine Cooling
Filed Feb 29, 2024120,000 milesTX

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 65 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal but the vehicle continued losing motive power. The contact stated that the check engine and low oil pressure warning lights were illuminated. The contact was able to exit the highway and stopped the vehicle in a parking lot. The contact observed that white smoke was being coming from the exhaust pipe. The contact turned off and restarted the vehicle and the engine was idling rough. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine had failed due to the oil pump failure. The vehicle was not repaired. The manufacturer was not informed. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Feb 29, 202455,000 milesTX

The contact owns a 2018 Ford EcoSport. The contact stated while driving 55 MPH, the engine oil pressure warning light was illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

Engine
Filed Feb 28, 202460,000 milesMI

The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the oil warning light illuminated along with the message "Oil Pressure Low", and the vehicle started to hesitate while pulling into a fuel station to stop. The contact depressed the brake pedal however, the brake pedal was difficult to depress while the vehicle was coming to a stop. The check engine warning light was illuminated. The vehicle was towed to a dealer. The dealer diagnosed the failure as a faulty engine that needed a replacement with the turbo. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer stated no timeline for the recall remedy was available. The manufacturer was made aware of the issue and confirmed that the remedy was not yet available. The manufacturer was unable to relate the failure to the recall since the remedy was not available. A case was not opened with the manufacturer. The approximate failure mileage was 60,000. VIN tool confirms part not available.

Engine
Filed Feb 28, 202457,000 milesMD

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that the failure had become persistent. The contact stated that during the failure, all electrical functions were turned off and the vehicle was restarted. The contact stated that the vehicle had been taken to the dealer three times however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.

Engine
Filed Feb 28, 2024MN

Known Ford recall for 2nd quarter fix planned. My vehicle is broken down now due to issue and Ford not willing to assist with fix due to no plan yet? Engine oil pump and drive belt faulty causing oil pressure to drop and undriveable vehicle due to this issue.

Engine
Filed Feb 27, 2024AL

VEHICLE EXPERIENCED A LOSS OF POWER GOING INTO SORT OF A LIMP MODE / LOW POWER MODE, INDICATED LOW ENGINE OIL PRESSURE ON THE DASH STATUS DISPLAY WITH A WRENCH LIGHT AND INCREASED ENGINE NOISE. DRIVER WAS ABLE TO GET THE VEHICLE OFF THE ROAD WITHOUT AN ACCIDENT OCCURING. THE ENGINE CODES SCANNED VIA THE OBDII PORT DIRECTLY AFTER ARE AS FOLLOWS: P051B, P0299, P0340, P0344, P0365 AND P0369. THE TAG/STICKER ON THE TOP OF THE MOTOR HAS THE FOLLOWING NUMBERS, DATE AND INFORMATION ON IT: H2BG 6L084 AA 1,01 427 CRAIOVA ENGINE PLANT 19JUL17 FWSTA19071410474H2BG 6L084 AA FE AFTER FINDING OUT ABOUT THE CURRENT RECALL CAMPAIGN 23S64 / 23V905 AND SPEAKING WITH A FORD REPRESENATIVE WHO RECOMENDED GETTING THE VEHICLE TO A SERVICE CENTER AS SOON AS POSSIBLER, THE CAR WAS TRAILERED TO OUR LOCAL FORD DEALERSHIP (MULLINAX FORD, MOBILE, ALABAMA) ON 26FEB24 AND THEY TOOK THE VEHICLE IN FOR EVALUATION.

Engine and Engine Cooling
Filed Feb 27, 202436,000 milesCA

The contact owns a 2018 Ford EcoSport. The contact stated while driving 20 MPH, the vehicle shut off. The vehicle restarted but shut off again. The check engine and oil warning lights illuminated upon restarting the vehicle. The vehicle was taken to the local dealer, who informed the contact that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 36,000.

Engine and Engine Cooling
Filed Feb 27, 2024147,000 milesGA

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the engine oil pressure warning light illuminated, and the vehicle lost motive power. The Police arrived on the scene and had the vehicle towed to a parking lot. The contact's son, an independent mechanic, later arrived and determined that the engine was faulty. The contact stated that the engine had been replaced twice, but the failure recurred. The vehicle was then towed to the contact's son's body shop, where it was diagnosed and determined that the engine needed to be replaced for the third time. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Feb 26, 202479,663 milesTN

The contact owns a 2018 Ford EcoSport. While the contact's wife was driving at a moderate rate of speed, the check engine warning light initially flashed on the instrument panel. The vehicle was taken to an independent mechanic where a diagnostic test was performed which showed several defective engine sensors. As the contact's wife proceeded to drive home, several additional messages appeared on the instrument panel. The vehicle was then towed to the dealer where metal shavings were found inside the engine. The contact was then notified of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 79,663. VIN tool confirms parts not available.

Engine
Filed Feb 25, 2024102,284 milesOH

I purchased the vehicle and not even two weeks goes by before I am going 55mph and the entire car started shutting down. I managed to get off the road. I had the vehicle towed to Klaben Ford in Warren where it took months to replace the engine and turbo. I finally get it back and not even 24 hours went by before it stalled going over railroad tracks. Klaben tells me they left a clamp on my engine and gave it back. I had it for two days before I had a loss of power again while turning left in an intersection. Luckily the oncoming traffic were extremely quick to respond and were able to stop before hitting me. This time they had my car for a week or two and gave it back finally working. Unrelated to this exact case, but Klaben also in that time had my vehicle catch on fire when another vehicle exploded next to it. They took it to their own body shop without my consent originally. Since it was already there I agreed to have them estimate repairs. Little did I realize they would cut their labor costs to be able to not total out the vehicle. Looking back I should of had an unrelated body shop estimate the repairs to have the [XXX] car totaled out and replaced. Fast forward about two years where I have my car finally running and seems great. January 2024 comes and the engine light warning comes across my car while I am on [XXX] driving 70 miles per hour with my 1 and 3 year old in the car. I stop and I have it taken to my mechanic who told me to drive it as little as possible becau

Engine and Engine Cooling
Filed Feb 23, 202440,257 milesHI

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 55 MPH, the vehicle began to lose motive power. The contact stated that the "low oil pressure" warning light was illuminated, and there was an audible chime heard. The contact depressed the accelerator pedal and the vehicle failed to respond. The contact stated that the vehicle decelerated to 20 MPH. The contact was able to pull off the highway and stopped and then had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the engine long block and the turbo charger needed to be replaced. The vehicle was not repaired. The contact stated that after the engine failure she received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact related the failure to the NHTSA Campaign. The manufacturer was made aware of the failure. The failure mileage was 40,257. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Feb 23, 202480,000 milesFL

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact stated while driving approximately 40 MPH, there was an abnormal sound coming from the engine compartment. The contact stated that the oil pressure warning light was illuminated. The contact drove the vehicle to a dealer to be diagnosed. The contact was informed that the oil pump had failed, and the engine long block and the turbo charger needed to be replaced. The vehicle was not repaired. The contact recently received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and related the failure to the recall. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

Engine
Filed Feb 22, 2024CA

In October 2023, my oil pump failed while on the freeway, resulting in total engine and turbo failure, severe emotional distress, and a substantial financial burden. I had to pay out of pocket to replace both components. In February 2024, the transmission failed on the freeway, increasing the financial burden already on my shoulders as Ford notified me they would not consider reimbursement for the money already spent on the engine and turbo replacement until 6-8 weeks after I file a report, and they will not allow me to file the reimbursement request until some point in April-June of this year. I drive for work and am now in an extremely difficult position due to the failure of multiple components resulting in serious mental, emotional, and financial duress. My safety was endangered in both cases as I was driving on the freeway in traffic. I do not believe a car less than 6 years old should have an engine, turbo, and transmission failure all just outside of the 5 year warranty within a few months of each other. I believe this violates the implied warranty of merchantability and presents a serious hazard for other owners of this make and model.

Engine
Filed Feb 21, 2024NC

This vehicle is currently under recall number Manufacturer Recall Number 23S64 and NHTSA Recall Number 23V905. This recall has caused the engine to seize up. The dealership I bought it from will not help with the recall and states that I could pay to have the engine replaced myself for 6000.00. The dealership acknowledges there is a recall on my car, they are having trouble getting the parts, but will not provide me with a loaner car until the parts arrive, and tried to pressure me into paying for a replacement engine out of pocket. They also charged me 138.99 to look at car and determine it is part of the recall. I had to pay to have it towed back to my house due to their inadequate service and non-help in this recall situation.

Engine
Filed Feb 20, 2024CA

The low engine oil light came on at around 73000 miles and the turbo stopped working, I was only able to go up a hill at 10 miles per hour, I was able to get my car to a safe spot but the car is undrivable now due to the oil pump and the turbo boost going out.

Engine and Engine Cooling
Filed Feb 20, 202450,000 milesAR

The contact owns a 2018 Ford EcoSport. The contact stated that while her son was driving 70 MPH, the vehicle lost motive power upon depression of the accelerator pedal with several messages displayed on the instrument panel. The contact's son coasted the vehicle to a parking lot and the vehicle was later towed to a local dealer. The contact was later informed that the vehicle was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

Engine
Filed Feb 20, 2024NV

I've just purchased the above-noted vehicle. It will be registered and titled to me within the next two weeks. The recall details note that the defect could result in engine seizure. When I reported this to my local Ford dealer (Team Ford, Las Vegas, NV, 2-19-2024) they could not tell me when replacement parts would be received to remedy the problem. Furthermore, any associated expenses would be my responsibility. I am seeking some acknowledgement of my complaint to avoid the possible expenses on my behalf.

Engine and Engine Cooling
Filed Feb 20, 2024100,000 milesFL

The contact owns a 2018 Ford EcoSport. The contact stated while driving 40–55 MPH, the vehicle started bucking. The driver was able to pull over and oil light was illuminated. The vehicle failed to restart. The vehicle was towed to the local dealer, where it was diagnosed that the oil pump had failed and caused the engine to be blown. The vehicle was repaired. The Insurance Company covered the repair. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact called the manufacturer, but no assistance was provided. The failure mileage was approximately 100,000.

Service Brakes
Filed Feb 19, 2024GA

I was losing oil quickly. One Ford dealership said there was a leak in my engine. 2 other Ford dealerships couldn't find said leak. On [XXX] I was taking my car in for an oil change when about 8 miles out my brakes stopped working. Per Jennifer Wilkes at Ford this was the issue "Good afternoon, I had to submit a claim to replace the long block of the motor as well as the turbo assembly and the vacuum brake booster. They are all bad and need to be replaced. I submitted a claim today to Ford for the repairs with your extended warranty. I am holding for approval at this time Allan Vigil Ford Lincoln" Per this recall, I should not have been charged for this repair. This was all related to the recall and I was charged $200 after my warranty. Please refund me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle Speed Control
Filed Feb 18, 2024MI

Air duct tube was broken when driving on interstate 94 east. stepping on gas pedal there was a buuuuuuzzzzzzzzzzzzzzzz noise. Also, the check engine light is always on, a mechanic said that the PCM programming is mis-communicating.

Engine
Filed Feb 17, 2024OH

Related to Safety Recall Notice 23S64/NHTSA Recall 23V905 On May 2, 2021, I was driving in cruise control and noticed that the car was struggling to maintain speed. After maybe 10 minutes or so of driving the car a warning light came on that I did not recognize. I pulled over and researched online to see what it could indicate. It said it was for oil pressure. I was maybe 20 miles from a town on a Sunday afternoon, so I drove it to the next town. Sometimes the warning light would flash and sometimes it would stay off for a time. In the town I bought a quart of oil, thinking that maybe the oil was low. It then started fine and drove normally for about 15 miles (I was about 15 miles from home by then) and then the oil pressure light came back on. I was able to drive the car home. When I turned the car on in the morning, the oil pressure light came on immediately, so I had the vehicle towed to the dealership. The repair report shows "Engine oil pump drive belt tensioner defective." There was damage to the engine, so they had to replace the engine, which cost me $6101.61 minus the cost of a rental car while the vehicle was being repaired. I received the safety recall notice in the mail today.

Service BrakesCrash
Filed Feb 17, 2024CA

I was just parking my car in a spot in my parking lot in front of my apartment. All of a sudden my car took at a fast speed. I could not stop it. I went over two curbs and hit a tree. Finally it stopped. Now it may be totalled. I looked up the recall of this car, and it said my car has a problem that could cause the engine and power brakes to fail while driving. My insurance company thinks it is my fault, but I think this proves differently. Please advise. I never got a notice about this recall. I could have been killed if my car hit the tree head on. thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System › Starter Assembly
Filed Feb 16, 202424,000 milesNJ

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the contact was stopped at a stop light and the vehicle shut off. The contact was unable to restart the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed starter. The vehicle was currently being repaired. The contact stated that the failure had occurred before and the starter had been replaced by the dealer twice within 6-months. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

Engine
Filed Feb 16, 2024IL

A LOSS OF ENGINE OIL PRESSURE. ENGINE DAMAGE WHICH CAN RESULT IN A LOSS OF MOTIVE POWER MECHANIC HAS HAD CAR SINCE THANKSGIVING 2023 WAITING FOR MOTOR

Engine and Engine Cooling
Filed Feb 16, 202447,000 milesMA

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel, prompting the contact to pull to the shoulder of the roadway and cease driving the vehicle. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damage to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included, but the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 47,000.

Engine and Engine Cooling
Filed Feb 16, 202477,000 milesPA

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at undisclosed speeds, the low engine pressure warning light illuminated. The contact was able to pull over safely. The vehicle was taken to an independent mechanic, who informed the contact that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 77,000. VIN tool confirms parts not available.

Engine
Filed Feb 15, 2024MO

Wife was driving in rush hour traffic about 8am , noticed the warning light low engine oil pressure light on the dash, from the left lane she made her way to the right of the 4 lane highway to the breakdown lane due, to the traffic it took her a couple of mins to make it to the right at which time the car stopped running.car,it was towed. to a ford dealership in Lees Summit missouri it appears that the oil pump failed, the car is at that dealership for inspection .the wife's safety was put at risk due to this oil pump failure in rush hour traffic the dealership has stated that the engine is locked up we have a extended warranty with fidelity warranty services,inc and someone from there has to inspect the motor first before the ford dealer can made any repairs Bob Sight ford is the dealership in Lees Summit MO, there was no advance warning of the problem until the warning light came on

Engine and Engine Cooling
Filed Feb 15, 202436,000 milesPA

The contact owns a 2018 Ford EcoSport. The contact stated while driving 20-25 MPH and attempting to depress the brake pedal to come to a stop at a STOP sign, the brake pedal was stiff and failed to depress as needed. The low oil pressure warning light was illuminated. The contact engaged the electric parking brake and the vehicle stopped. The contact stated that he drove to the nearby mechanic, who referred him to the local dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed that the oil pump had failed, causing engine and turbo damage. The dealer determined that the engine and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could assist once the part to repair NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) was available at the beginning of the 2nd quarter of 2024. The failure mileage was approximately 36,000.

Power Train
Filed Feb 15, 2024GA

My vehicle stopped accelerating in the middle of the road in traffic & completely shutdown...it would not crank & I couldn't get it out of the road...the check engine light & auto start button started to flash really fast & then the low oil pressure message came on

Engine
Filed Feb 14, 202465,000 milesMI

The contact owns a 2018 Ford EcoSport. The contact stated while driving 35 MPH, the low oil pressure warning light illuminated, and the vehicle began shaking violently. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was repaired. On another occasion, the contact stated that when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to an independent mechanic on over 10 occasions where the check engine warning light was cleared without addressing the failure. The vehicle was not repaired. Additionally, the contact stated the while driving at 70 MPH, the vehicle lost motive power and failed to exceed 40 MPH. The contact continued to drive with the hazard light on and the vehicle was taken to a dealer where it was diagnosed that an unidentified component was cracked and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

Engine and Engine Cooling
Filed Feb 14, 2024GA

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine
Filed Feb 13, 202471,600 milesOH

The contact owns a 2018 Ford EcoSport The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the oil pressure pump warning light illuminated. The contact drove the vehicle to the independent mechanic where the vehicle was diagnosed with failed cylinders. The vehicle was driven to the residence. The contact stated that when the vehicle was started the following day, the vehicle independently turned off. The contact was unable to restart the vehicle. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed engine. The vehicle was not repaired. The contact was informed that the parts were not available. The manufacturer was made aware of the failure. The failure mileage was approximately 71,600.

Engine
Filed Feb 10, 2024FL

Lost oil pressure to engine

Engine
Filed Feb 8, 2024TX

I hope this message finds you well. My name is [XXX] and I am writing to bring to your attention a critical issue I am currently facing with my Ford Ecosport 2018 WIN : [XXX] , which I purchased in August 2023. On [XXX], my daughter encountered a low engine oil pressure warning along with a strange noise while driving to school on the highway suddenly stopped. We promptly towed the car to the dealer, Gillman Honda, as we have an extended warranty. To our dismay, they asked for $1000 to investigate the issue, revealing a faulty oil pump tensioner that caused the belt to disintegrate. This led to small belt fragments clogging the oil pickup, resulting in engine oil starvation. Regrettably, the extended warranty does not cover this problem, and we were quoted $7500 for an engine replacement. Subsequently, I discovered that Ford has issued a recall for the exact issue affecting my vehicle. When contacting the Ford dealership, I was informed that the recall is incomplete, and a remedy is not yet available. They told me that I have to wait until I receive recall . My car is not working and since December I have been waiting . Given the urgency of the situation and my inability to afford the $10,000 repair cost, I am seeking your assistance in expediting the recall repair process for my Ford Ecosport. The car is currently inoperable, and I am facing a significant financial burden. However, your prompt attention and guidance on expediting the repair process would be greatly appreciat

Service Brakes
Filed Feb 7, 202471,000 milesOH

The contact owns a 2018 Ford EcoSport. The contact stated while depressing the brake pedal, the pedal was firm. The contact stated that while driving at 65 MPH, the oil pressure warning light illuminated. The contact pulled off the highway, and the vehicle lost motive power and stalled. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was related to the engine and referred her to the Ford dealer. The vehicle was towed to the local dealer, who tested the vehicle and was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 71,000.

Engine
Filed Feb 7, 2024IL

Complete engine failure due to recall on oil pump belt tensioner (the known recall issue, issued Jan 2024) and Ford refuses to fix my vehicle because the "parts aren't ready yet" and won't be until the 3rd quarter of 2024. They have not provided a solution, offered compensation, etc. I am at a total loss considering I still have a loan out on the car and have only had it for three years. I have taken great care of my vehicle and have kept up with the necessary maintenance, oil changes, etc. I am under the mileage warranty but I believe the 5 year warranty is out. Regardless, there is a known recall for this exact issue and the diagnostic test came back that this is what caused the engine failure, yet Ford offers no solution, no timeline, no compensation, nothing. They didn't even offer to cover my tow or a rental. Simply put, I want them to take the vehicle back and pay my loan off.

Engine
Filed Feb 7, 2024OH

The engine oils drive belt tensioner failed, I took it to dealer to have it diagnosed. This can result into a crash with my two children whom I always have in the car with me and hurting not only them but other drivers around me. The problem has been diagnosed by the dealer where I have always took it since I got it brand new 0 miles from dealership. I heard a very loose rattle loud noise from the vehicle Saturday and my car started to drive funny and took it straight to the dealership and has been there since. They said they are unable to fix this recall right now.

Vehicle Speed Control
Filed Feb 6, 202462,000 milesTX

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at 70 MPH, the low oil pressure message was displayed. The oil and engine warning lights were illuminated. The vehicle failed to accelerate and coasted to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed that the drive belt had fractured, causing the engine to seize. The vehicle was not repaired. The manufacturer was contacted and offered to help with the repairs. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was 62,000.

Engine and Engine Cooling
Filed Feb 6, 202480,000 milesTX

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while his wife was driving approximately 65 MPH, there was an abnormal knocking sound coming from the engine compartment and then the "Low Oil Pressure" warning light illuminated, and the vehicle started losing motive power. The driver exited the highway and was able to stop the vehicle in a parking lot. The contact stated that the vehicle was towed to a local dealer. The contact stated that the dealer diagnosed the vehicle and determined that Part Number: SSM49918 which was related to the oil pump had failed and caused the engine to seize. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

Engine
Filed Feb 6, 2024TX

I bought this car 6 months ago and on December 13 While my daughter driving the car suddenli Low oil engine pressure popped on and strange noise came from the car. She stopped the car and towed the car to the dealership. They informed us to pay $1025 to open the engine for the diagnose and we had to agreed they told us once they pulled down the engine oil pan they found plastic and metal pieces. they first thought this was the timing belt tensioner that had come apart. later learned that it was the oil pump tensioner that gave out causing belt to come apart. The small pieces of belt clogged the oil pick up and starved the engine of oil. They told me my extended warranty doesn't cover the charges that I owe which is $1025 plus tax and replacement cost $7500 . I bought this car for my daughter with loan amount of $13,000 and this mechanical issue happened and cost us around $10,000 which is we cannot afford this . Thank you.

Engine
Filed Feb 4, 2024NH

Started sounding like a rattle, or vibration, then started getting louder, over next few weeks got louder until it got to the point of sounding like a race car, or one of those kids with the modified exhaust. Today looked under the car and saw a pipe hanging, googled and found hundreds of people with the 2018 with the same issue. Ford dealership I bought it from wanted over $150 to “ diagnose “ the issue. When you can clearly see the pipe hanging. And obviously from all the other claims of 2018 flex pipe separating issues. Tried to trade in the car as is and was told by the same dealership that it would cost over $1000 in parts alone. I was so upset knowing I would owe more on the car then the trade in willing to give me I went home and searched the part. On the high end of pricing it was $120. So I decided I needed to write this because clearly Ford knows there is a problem and they are taking advantage of it.

Engine
Filed Feb 4, 2024WA

The first and last time I drove my vehicle with this issue was [XXX]. I was driving over the pass in WA state and all sides of me were semi's and other vehicles going over the pass. I had a warning message stating I had low oil pressure and to pull over asap. I came to a stop when I could and stopped the car and while I was waiting for the tow truck, I looked up possible issues on my phone and everything I found was very disturbing and accurate. I tried to get an appt. the same day this happened but none of the dealerships close to my hoe had any openings. In order to have AAA pay for the tow, I had to have it towed to a dealership or a certified mechanic on the AAA list. I was over 100 miles from home but I was able to get it towed to a certified mechanic that day. That day was the last time I drove my car. I've tried to get an appt. at a local Ford dealers but nobody returns my calls. They will have to have my car towed to their dealership because it does not run also. The mechanic that did the diagnostic the next day determined the engine had been affected by what he felt was the failure of the oil pump. I submitted a complaint when it happened and was notified of the recall that has since been issued. In my opinion, that recall is more geared to the cars that have not had engine failure yet. It really doesn't address the cars that the engine has already failed due to the oil pump failure. Because this problem is not specifically being addressed on the recall, they will us

Engine and Engine Cooling
Filed Feb 2, 202485,000 milesGA

The contact owns a 2018 Ford EcoSport. The contact stated while driving 55 MPH, the vehicle unintendedly decelerated to 20 MPH. The contact was uncertain there were any warning lights illuminated. Despite the failure, the contact managed to pull off to the shoulder of the highway and slowly drove the vehicle to the residence. The next day, the vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooler) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

Engine and Engine Cooling
Filed Feb 2, 202458,855 milesNC

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and then lost motive power. The Low Engine Oil Pressure message was displayed. The vehicle was towed to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The failure mileage was 58,855. The VIN was unavailable.

Power Train
Filed Jan 31, 2024GA

In June of 2023, engine oil light came on the dash stating low oil pressure, car began to shake really bad. Prior to thatI also was at a stop sign when vehicle shut off on me and had to coast into a gas station with a long line of traffic behind me. Called Ford and filed a complaint. I also called the local Ford dealer when my car didn't want to start anymore and they told me they wouldn't even touch and it would cost them yo to $19,000 for a new motor. Take in mind more than what the car is worth. I was out a vehicle for 7 months and have spent over $4000 to fix andits still not running right. I still lose power and can only 60mph on the highway and car is still shaking.

Engine
Filed Jan 31, 2024AZ

Oil pump belt tensioner arm is fractured on my 2018 Ford EcoSport and my engine failed as of January 8th 2024. The oil pressure warning light is on as well as the check engine light. I have had this issue inspected and there is a recall for this problem, but parts are not expected to be ready until the 2nd quarter of the year! I am currently unable to drive my vehicle, and anywhere i need to take it has to be towed. Ive spoken with several Ford dealerships as well as Ford customer service, and all of them said they would not offer me a loaner vehicle in the meantime! I have asked for them to temporarily fix the issue by for now putting in the original part just to get me by, but I was told it could cost upwards of $3000 and I likely would not be refunded, because technically the recall is just an advanced notice! I am now going to be paying on a vehicle that i cannot drive or get fixed until April-June and I've been declined getting a loaner vehicle because it is simply not part of the recall. My only current option is to continue paying on this car, but to not drive it until it gets fixed 2-5 months from now.

Engine and Engine Cooling
Filed Jan 29, 202498,000 milesNC

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 40 MPH, the "Low Oil Pressure" warning light illuminated. The contact drove to the residence and parked the vehicle. The contact called a dealer and was advised to take the vehicle in to the Service Department. The contact stated that the vehicle failed to start and was towed to the dealer. The dealer diagnosed the vehicle and determined that the timing belt had failed and caused the oil pump to fail, causing the engine to seize. The failure mileage was approximately 98,000. VIN tool confirms parts not available.

Engine
Filed Jan 26, 2024TX

Vehicle was seemingly losing power speedometer was registering 70 on the highway but car was Not doing that. Also, there were no warning lights or any indicators of a problem inside or outside of the vehicle. Immediately pulled over to wait for tow truck that never showed and vehicle was driven to and dropped off at nearest Ford dealership. (Which was literally right across the street ) Immediately upon drop off service advisor said they already had several other of the same vehicles in the shop and it was probably the drive/tensioner belt this was back on the FIRST CONTACT on [XXX]. After being torn down for multiple insurance inspections the dealer confirmed & advised the failure of this belt subsequently blew the engine & since the engine was then blow there is NO remedy other than a replacement engine (even though even the dealership confirmed verbally & via email my vehicle was fully operational at drop off so I believe they blew my engine while in their care). My extended warranty holds me accountable for the initial cause of failure being the tensioner belt (which Ford is now issuing a recall on) and will only offer a betterment towards the replacement engine. Ford has yet to take accountability for anything as they still want me to pay out the remaining balance on the engine (approx 3800) and have The warranty company pay about 3600 for something that Ford should now be taking fault for since it’s a manufacturing issue. Which is now blatantly obvious with the recall.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2018 Ford Ecosport → · Every Ecosport year → · How the figures are calculated →