Page 12 of 15 · complaints 551–600 of 727

2018 Ford Ecosport complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Engine
Filed Oct 20, 2023TN

-Oil pump failed causing complete engine and turbo failure. It can be inspected. - I was driving at interstate speed in traffic on the interstate and the engine lost power. - Independent service center looked at it and suspected oil pump as issue and sent it to ford dealer and they confirmed oil pump failed and caused total engine and turbo failure. - Ford Dealer has inspected - after the failure occurred, the low oil pressure light came on. after adding oil and restarting the engine, the light remained on.

Engine
Filed Oct 19, 2023WA

I own the 2018 Ford Ecosport 1.0 lt. engine with Ecoboost engine I was 100 miles from home on a business trip when the low oil pressure warning came on with chimes alerting me about the low oil pressure. The notice and chimes remained until I stopped. I've never seen this warning before and nor have I had any problems whatsoever in the 3 years I've owned it. While waiting for a tow back to my home, I looked up some info and found that Ford knew about the oil pressure/oil pump problems and chose to do nothing about it. Luckily I was able to pull over fairly quickly but if I hadn't been able to, I was on a very busy freeway and a mountain pass that could have resulted in a much worse situation like some of the other reports of this issue in their Ecosport. Once home, I had it serviced by a AAA endorsed automotive shop and they determined that the oil pump failed causing the low oil pressure and is basically not replaceable. My engine and my vehicle are totaled. You would only be able to replace the faulty oil pump with the same pump since this is what they use in this vehicle. It's just wrong that Ford knew about this and continues to sell this vehicle. I also can't afford another car. I'd just paid this one off and I loved it. They should pay me for my loss.

Engine
Filed Oct 19, 2023MO

In late August 2023 my wife and I were driving her 2018 Ford Ecosport SE down one of our local highways at approximately 70mph. Without any warning the low engine oil pressure light came on and the car alerted to low oil pressure. The vehicle suddenly slowed down and would not travel any faster than 20mph in an instant. I was able to pull safely to a side road about .5 miles from where it initially happened. It was a very hot August day and my 18 month old was in the back of the vehicle. When I parked the vehicle it shut off and never turned on again. We waited for upwards of 2 hours on a tow truck while thankfully we were able to get our child into a cool car after about 45 minutes of waiting for someone to get to us. I had the vehicle towed to the dealership where we bought the car new in 2019. The vehicle at the time of incident had just over 70,000 miles. Upon diagnosis Ford stated there was some type of failure that the suggested repair would be a long block assembly 6006 and turbocharger. This service would cost $7,464.61 but they could not do it because the replacement engine is on backorder with no estimated time of when one would be available. We have since had to have the vehicle towed several times back to our place where it sits just waiting to decide what to do with it and have been forced to purchase a new vehicle since. I have noticed after this happening that I am not the only one that has experienced this problem and that it is a known issue and has been for

Engine
Filed Oct 19, 2023TX

Oil pressure failure on highway. Loss of speed and power.

Engine
Filed Oct 19, 2023CA

In August 2023 we were driving our 2018 Ford Ecosport (with a little over only 45,000 miles) in town and the check engine light came on following the check oil light. We instantly headed to a mechanic and paid for a diagnostic. The mechanic told us that there were metal shavings in the oil and the remedy is to have an engine replacement. We drove back home. The following day, we headed to the local Ford dealership to see what we could do to get it fixed and file a complaint with them. On our way there, we were in a 50mph zone and we the power of the vehicle lessened a lot (from 50mph to 10-15mph and the RPM was 4,000 on a two lane road (we were on an overpass where we could not even pull over and we had 3 autistic children in the back seat. Midway across the overpass, We lost power completely. The engine was gone. We BARELY coasted off of the overpass, to where we had to run a Yield traffic sign and almost collided with another vehicle.

Engine
Filed Oct 19, 202387,745 milesCA

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at 3 MPH, the vehicle independently stopped. The contact was able to pull to the side of the road. The check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty engine oil pump drive belt. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 87,745.

Engine
Filed Oct 19, 2023TN

The low engine oil pressure light came on and within seconds the entire car lost acceleration. This car only has 54,000 miles on it and has always had regular maintenance. Ford made a lemon engine and is refusing to fix it.

Power Train
Filed Oct 18, 2023GA

Vehicle began making strange noise and losing power while driving, thankfully a few feet from daughter’s home. Made it to driveway, made loud noise and lost all power and control of vehicle. My vehicle had recently been serviced and there were no warnings that this would happen. No lights came on to indicate that there was about to be a problem. I had just left a major hwy (441) where speeds average 70 mph and there are a lot of log trucks and transit vehicles. Ford agreed to pay a portion of the repair but it took 3 months and my vehicle isn’t the same since picking it up Friday 10/13:23. I feel I paid a lot of money to replace an engine that was nowhere near the end of its mechanical lifespan. I had to refinance my car in order to do loan for the repair which caused me a loan fee and will result in more interest. It is my understanding that a service bulletin was issued on this problem but Ford took no effort to warn us of the danger or repair ahead of time before it cost us thousands of dollars.

Engine
Filed Oct 18, 2023TX

On October 11th my wife’s EcoSport showed a check engine light, so we started to head towards David McDavid’s service. En route, the oil pressure light came on and the car died in the middle of the road right as schools were getting out. A White Settlement Police Officer kindly helped me push the car out of the middle of the road and it was towed to David McDavid Ford. The dealership confirmed that the engine had died as a result of failed oil pressure. We take care of our cars (spending about $1200 annually per vehicle) and for this to happen on a 2018 vehicle is greatly concerning.

Engine
Filed Oct 17, 202344,000 milesNC

The contact owns a 2018 Ford EcoSport. The contact stated that after stopping at a stop light, the light turned green and the accelerator pedal was depressed; however, the vehicle lost motive power. The contact was able to restart the vehicle and drive the vehicle to her destination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 44,000.

Engine
Filed Oct 16, 2023CA

I was driving to Temecula and hot a notification on my dash that said ‘Engine Oil Pressure Low’. I was worried so I found an oil change place close by and pulled off the freeway, but then I noticed the car wasn’t accelerating, my foot was flat down on the accelerator and it was crawling along the road. SO I pulled over to the side and that was it, it wouldn’t go on again. All of the accessories still worked, but it absolutely wouldn’t turn on. It was towed to a local repair shop. I was told the engine had 'seized' and needed to be replaced. I've only done 42k miles and bought it 2nd hand 2 years ago. I've only done 10k miles since then, surely at 42k miles the engine shouldn't need to be replaced. Ford said their warranty only goes to 5 years so there's nothing they can do to help.

Power Train
Filed Oct 13, 2023AZ

Failed oil pump. Driving on highway when engine oil pressure light comes on and car starts misfiring and no acceleration. Car drives completely 5 minutes after.

Service Brakes
Filed Oct 13, 2023WA

On June 30 2023 my 2018 Ford eco sports “oil engine pressure low” light turned on while I was trying to get on the freeway. Only seconds later my car will hardly accelerate, and I was forced to pull over right after merging onto the highway at about 35 mph. Thankfully I did because when I got to the shoulder I noticed the brakes were extremely hard to push down. Even after when I tried to restart my car there was tension on the brake (which I have to press to start the car) I had to wait on the side of the freeway for hours and have my car towed over 50 miles home. Upon 2 different mechanics looking at my car they estimated it to be a $7,000 engine repair due to the timing belt tensioner loosing oil pressure and messing the engine up. I haven’t been able to drive my car since June of 2023 and am still making payments on my loan. Not to mention my car, though bought in 2019, was cared for meticulously and has less than 100,000 miles in it. Ford advised me to simply pay for the damages and keep my receipts in the case of the car getting recalled, they might be able to reimburse me she said. The representative or Ford failed to think about the fact that this is not only a financial issue but a safety one! Thank god my daughter wasn’t with me stranded as well. I’m also lucky it was early in the morning and there wasn’t a lot of traffic when I was nervously trying to get on the freeway at 35 mph to find a safe spot to get parked. I’m not only disappointed in Ford but worried for o

Engine
Filed Oct 9, 2023FL

Oil pump failure. Not available for inspection due to a new engine was installed at a cost of $5,278.74. This incident happened on a very busy road in extremely heavy traffic. Oil pump failure was confirmed by an independent service center. Component has been inspected by independent service center. No warning lights came on before failure.

Engine
Filed Oct 7, 2023CA

I was driving suddenly car lost power made a sound stopped and turned off Put car on park and when I tried to start car wouldn’t start.

Engine and Engine Cooling
Filed Oct 5, 202368,028 milesOK

The contact owns a 2018 Ford EcoSport. The contact stated that while his son was driving approximately 75 MPH, the vehicle began to hesitate upon depression of the accelerator pedal with the oil warning light illuminated. The contact stated that an abnormal, clanking sound was coming from the vehicle. The contact’s son was able to coast the vehicle off the highway. Due to the failure, the vehicle was towed to a dealer where the technician discovered metal shavings in the engine. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Action Number: PE23015 (Engine and Engine Cooling) which he linked to the vehicle failure. The engine was replaced, and the vehicle was repaired. The failure mileage was 68,028.

Engine
Filed Oct 5, 2023TX

While driving from Texas to Florida engine warning lights came on. We pulled over and the car died. Had it towed to Ford dealership and was told the oil pump tensioner broke and engine needed to be replaced for $5000. This also added 2 extra days to the trip, charges for a rental, and the cost of having the car shipped after it was repaired.

Unknown or Other
Filed Oct 4, 2023CA

Engine failure I can't afford to pay ford to fix it for 7500

Fuel/Propulsion System
Filed Oct 3, 2023MO

I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.

Engine
Filed Oct 2, 2023GA

In January 2020 we suffered our 1st engune failure at 30k miles and it was replaced under warranty due to oil pump failure which resulted in a sudden failure at 75mph. My wife panicked when it happened and almost took oput the cars around when the car suddenly dropped to approx 30mph on the highway. Although the oil light came on and the sounder went off it happened so fast there was no time to react. The repair took approx 2 months to complete. In July of 2023 we suffered a 2nd engine failure at 67K miles. The oile light came on while traveling at 55mph and within seconds the car dropped to 30mph and failed. Wewere told by our dealer it would cost 10K to repair and not under warranty which was unacceptable. This resulted in my still owing my bank $7000 on a dead car. We were required to purchase a new car and the Ecosport sits in my driveway and we are still paying on it.

Engine
Filed Oct 2, 2023NY

Vehicle lost power on the highway. Low oil, pressure light came on check engine light came on car has a very loud knocking. Noise was told from fire stone that this car is known for an oil tension pulley to snap in the engine and cause the engine to need to be replaced. Only 40k miles

Engine
Filed Oct 2, 2023MO

Driving home from vacation when suddenly lost engine power and service engine light came on. Made it to shoulder and had car towed to dealer. After months waiting for warranty repair, was told that the oil pump pulley tensioner failed damaging oil pump. Was told due to low engine numbers from pandemic that Ford had them completely tear down the engine to make sure there was or was not damage and decide if they would replace it due to metal making it into oil pan from the damage. Ended up being ok they said so they replaces the oil pump, belt and assembly and the turbo charger. Did not think anything of it until I saw the article about investigation being opened for this exact reason.

Engine
Filed Oct 2, 2023CA

Driving at highway speed when the check engine light came on and it went into « limp mode » slowing down to 30 mph. Was towed to the dealership. The tensioner belt timing belt oil pump and turbo charger all needed to be replaced. Total cost was around $7,000. Car had 67,292 miles, the warranty is 60,000 miles

Engine
Filed Sep 29, 2023KY

2018 Ford Ecosport with 57k miles - no issues or sounds from the engine up until day of engine failure. On 9/26/23, the low oil pressure light came on while driving. Immediately took to a shop for an oil change (even though just had one 1k miles before) thinking oil was the problem. Then 30 minutes later the entire car seized up and the check engine light came on. Was not able to turn engine and had the car towed. The engine is completely destroyed and matches other complaints exactly about the faulty oil pump then causing issues with belt and ultimately the engine. Looking for any help to move this forward to protect other Ecosport drivers. I did everything correctly, constant 3k mile oil changes, no accidents - and this happened after less then 60k miles. Because over 4 months since powertrain warranty expired - Ford is refusing to help.

Engine and Engine Cooling
Filed Sep 28, 202367,000 milesNC

The contact's daughter owns a 2018 Ford EcoSport. The contact stated while his daughter was driving approximately 35-40 MPH in the rain, the vehicle made an abnormal knocking sound and lost motive power. The low oil pressure warning light was illuminated. The contact's daughter was able to veer to the side of the road. The vehicle was able to be restarted but continued to make an abnormal knocking sound. The vehicle was towed to an unknown dealer who determined that the short block needed to be replaced. The vehicle was not repaired. The vehicle was towed to another dealer, where it was diagnosed that the oil pump pretensioner belt had failed, and the engine long block needed to be replaced; however, the part was on back order. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and advised that they would partially cover the repair cost. The failure mileage was approximately 67,000.

Engine
Filed Sep 28, 2023PA

At 60500 miles the engine oil pressor stops and engine went into limp mode while in traffic. This caused the engine to blow and required a new engine.

Engine
Filed Sep 27, 2023NC

Oil pump caused engine failure. Quote from Ford dealer for engine replacement was $6,000.

Engine
Filed Sep 27, 2023VT

I came on the on ramp of the interstate, gained speed up to 65 and began passing a slower vehicle, with another vehicle behind me passing them also. Suddenly my speed slowed, my oil light illuminated and digitally said LOW OIL PRESSURE WARNING. I barely made it into the breakdown lane as my vehicle lost all power and the steering wheel seemed to lose power steering also. I had no prior warning of this at all. My mechanic said the engine will have to be replaced due to a broken engine oil pump tensioner belt. There are bits of metal in the engine now so it is unusable. I cannot afford a new motor so the vehicle is sitting on my property currently, since I have 3 more years of payments to make. I have called Ford and was told my VIN number is not included in the current recalls for this issue, even though this is the exact same year and issue I have experienced. My 5 year warranty ended on July 30 2023, and this occurred on September 3 2023, 34 days out of warranty, with 57,365 miles on it. I did cite SSM48093 and SSM49726 which I read to Ford but they will do nothing to issue any sort of recall. I was stuck on the interstate for over 6 hours on a busy Labor Day weekend with the back end of my vehicle within a foot of the white line, every large vehicle coming by would shake the car. It was 94 degrees out, and the vehicle wouldn't run so there was no place to go to get out of the sun or get cooler, and no drink or food for that matter either. I'm so disappointed in Ford for not

Engine
Filed Sep 27, 2023MO

I am writing to report a serious safety issue related to an engine failure in my 2018 Ford EcoSport Titanium. The incident occurred on August 2nd, 2023, at approximately 8:17am. I bought the vehicle in July 2020 from a well-known Ford dealer in the area. I was about to go shopping that morning. I started the engine as usual, and I got the message on the dashboard that said "Low Engine Oil Pressure" with a little oil lamp on the up left front of the board. As soon as I saw it, I stopped the engine and called the dealership. I scheduled an appointment. The closest appointment was one week away. I did not drive the car that day till the day of the dealership's appointment. After diagnosis, the dealership told me that the engine died, and my warranty expired one month ago. (July 2023 or 60000 miles). My car was at the dealer for a routine service 3 months ago and there was not a problem. The car died without any prior sign of oil leakage or any other signs. I have read other people with the same small SUV that had the same problem. I think the NHTSA needs to investigate the engine failure of Ford EcoSport.

Engine
Filed Sep 26, 2023TX

We were driving from an out of town trip and the warning "low engine oil pressure" came on dashboard, car lost power. My husband checked oil, was good. He turned car off and did not re-start. It was towed to nearest Ford dealer. We finally got a call on 9/25/23 that it will require a new engine! We have been researching and this issue has come up with this vehicle, even the Ford representative told me this has been an issue. It is covered under 3rd party warranty, we are waiting to get claim approved. Since this has been an issue, is there anything that can be done? I still owe vehicle and am concerned that I will continue to have issues after engine gets replaced. Thank you in advance for any help on this matter.

Engine
Filed Sep 26, 2023TX

I drove 2 hours to see family. As I was leaving my oil pressure light came on, the first time ever. I pulled over and checked my oil and checked for leaks and everything was okay. I started driving it back and only got around the corner when my car stalled and the engine light, low oil pressure light, and battery light turned on. I had it towed to a dealership and the service mechanic says it needs a new engine. The car is 5 years old and only has 54,000 miles on it.

Engine
Filed Sep 26, 2023MI

While driving in a construction zone on I-75, the low engine oil pressure warning light came on. Pulled off edge of i-75, checked oil level, OK. Oil and filter was changed 350 miles earlier the day before. 101,561 miles, 1.561 outside extended warranty. Still have 4 payments. Car has been at Ford dealer since August 21. Waiting for an assessment. There is a service bulletin from FORD that says engine must be replaced. I filed a claim XXXXXXXXXX at Ford Motor Company, but claim was denied. Still waiting on damage assessment from Fernilus Ford Dealer in Cheboygan Michigan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Sep 25, 2023GA

Oil pump failure causing damage to motor and operation of vehicle. Currently unable to drive due to oil pump manufacturer defect causing vehicle to break down on June 2 2023.

Engine
Filed Sep 25, 2023MI

Car will not produce oil pressure despite having a full reservoir. Car has 51,000 miles on it and has been serviced according to recommendations.

Engine
Filed Sep 25, 202354,041 milesNC

The contact owns a 2018 Ford EcoSport. The contact stated while driving 75 MPH, the low oil pressure warning light illuminated, and the vehicle started to stall. The contact stated she was able to drive the vehicle to the local gas station and checked the engine oil level. The contact stated the engine oil level was adequate. The vehicle was towed to an independent mechanic. The vehicle was then towed to the dealer. The vehicle was diagnosed with failed oil pump belt tensioner. The contact was informed that the engine needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and approved the engine replacement. The failure mileage was approximately 54,041.

Engine and Engine Cooling › Engine › Oil/Lubrication › Pump
Filed Sep 25, 202390,000 milesSC

The contact owns a 2018 Ford EcoSport. The contact stated while driving 55 MPH, the vehicle lost engine power, reducing the speed to approximately 15 MPH. The oil pressure warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed that the oil pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

Unknown or Other
Filed Sep 25, 2023LA

My oil pump messed up, the belt fell apart inside the oil pan, man it’s so much [XXX] that messed up because of this belt and oil pump it’s a whole [XXX] list. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Sep 24, 2023DE

My oil pump and check engine light came on, experienced loss of power, and rough riding. I took to ford dealership in dover Delaware and they told me the oil pump failed and I need a new engine.. my car only has 103000 miles on it. I just bought this car 1 year ago and still owe on it. Also they report that I need a new catalytic converter and the flex pipe. My car is available for inspection however I have no choice but to let them repossess it I can’t afford to pay for a car I can’t use, nor can I afford the repair bill of 10,000. I’m out of a car now and have no transportation.

Engine
Filed Sep 24, 2023VA

On 9/17/2023, I was driving on the interstate when I got a notification telling me low engine oil pressure. After that, my car essentially shut off. I could no longer accelerate and had to carefully maneuver to the right side of the interstate so I could pull over. After being towed to the Cavalier Ford Chesapeake Square dealership, I was notified that my oil pump belt tensioner had failed. The service technician working on the vehicle stated he immediately knew the issue upon starting the vehicle. In June/July 2023, I received the same notification and was told it was a sensor that needed to be replaced. We are unsure if the two incidents are related. As of 9/24/2023 the vehicle is at Cavalier Ford Chesapeake Square waiting for the engine to be replaced .

Engine
Filed Sep 24, 2023MO

On July 14, 2023 at about 1:30 PM Central time, I was driving my 2018 Ford EcoSport on I-435 in the Kansas City metropolitan area when my oil warning light illuminated, and the vehicle lost almost all power. I immediately pulled off the highway and turned off my engine. I turned the engine back on to move further off the highway for my safety. When I restarted the engine, it made loud "clanking" noises. I had the vehicle towed to my local certified mechanic who diagnosed the problem as a "total engine failure", I paid to have a new, Ford Motor Company crate engine installed in the vehicle. Once the new engine was installed, my mechanic found that the turbocharger had also been damaged. I paid to have to have the turbo replaced to return the car to its original operating condition. Please note that on the repair bill, the mechanic erroneously listed my sister and father's name on the invoice, I've also attached a copy of the Missouri vehicle registration listing me as the lawful owner. Of note, the engine I had installed was actually the second one ordered by my mechanic, the local dealer cancelled the original shipment because that engine was also at risk for the same type of catastrophic failure. The second engine ordered was alleged to be an upgraded one that was not subject to the oil pump failure concerns. The shipping dealer would not tell my mechanic what the exact issue was with the Ford 1L I-3 turbo engine. I do have a repair bill for the engine and turbo replacement

Engine
Filed Sep 23, 2023TX

The oil pump failure lead to complete engine failure without any warning while driving

Service Brakes
Filed Sep 23, 2023AZ

I got in the car one morning and got a low pressure oil light so I thought it needed more oil so I put more oil in the car and then as I was driving I had low acceleration. Then my brakes started to go out Then my brakes started to go out. Not like they needed to be replaced but they were very hard to press and you needed to press them all the way to the floor but you still didn't have any breaks. My safety and other people safety was put at risk when I was driving the car and my brake started to go out because I didn't have any way to stop my car. The issue has been confirmed by an independent mechanic that I took the car too that I was told I needed to take it to buy my warranty company. It has been taken to a mechanic it's been at the mechanic for 2 plus weeks. I It is currently available to look at but the mechanic is fighting with my warranty company to get a new engine to replace the one I currently have because that's a conclusion that they have come to that i need a new engine. I was told on Thursday the 21st than an inspector from the warranty company was coming out to look at the car to determine whether or not they would approve for me to get a new engine. My check oil light and my check engine light came on as soon as I started having issues and Soon as the check engine light came on as when I started looking in to getting it fixed.

Engine
Filed Sep 22, 2023WV

The oil pump belt tensioner locked up and caused an oil pump failure. The low oil pressure light was the only indication of a problem. I had the car toed to a Ford dealer. The extended warranty paid for most of the repair. I had to pay about $300 out of pocket and was without a vehicle for about three weeks due to having to fight with warranty company.

Power Train
Filed Sep 22, 2023CA

Brakes were squeaking when I brought vehicle off lot initially. Santa Monica Ford Lincoln Dealership notified me it is likely "dust on the tires, and would wear off in time." It never did. Later, vehicle was stalling in middle of intersections. Starter was replaced. Vehicle began lagging again to restart after idle at lights. Disgusting smell coming from vents described by dealership as "old socks." Brought it in, filter replaced. Smell continued. Brought it back again, issue was never fixed. They told me to run the vents. Shortly after, check engine light appeared with note "Low Oil Pressure." Car began making loud sounds. Brought car to dealership, has been 2 weeks with no diagnosis. Was notified of a rodent infestation. Dealership asked me to get approval from Ford for an engine tear down to find the root of the issue. Ford corporate was notified of this issue and is working with me on repairs. All repairs of past were under warranty. Current issue should be under power train, however, failing to give diagnostic after 2 weeks. I have covered 2 weeks of rentals out of pocket- Ford told me to go through Enterprise which I did. One week in, they notified me it has to be from their preferred Enterprise location. Nothing has been diagnosed or covered, dealership is stalling the issue.

Engine
Filed Sep 22, 2023GA

Oil Pump has failed. Has taken the car to 2 different dealerships and was told the repair would be over $8,000 to repair or replace the engine. Prior to oil pump failure I had no issues in fact I had just gotten an oil change 2 weeks previously. When they check the oil pump the had oil in it however there was no flow to the engine it had low oil pressure.

Engine
Filed Sep 20, 202354,600 milesFL

The contact owns a 2018 Ford EcoSport. The contact stated that while his daughter was driving at an undisclosed speed and attempting to slow down, there was an abnormal sound coming from the engine compartment before the vehicle lost motive power and stalled. The vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to SSM 48093. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 54,600. The contact stated he is being charged $7500 for a new engine because the warranty for the vehicle expired a couple of months previous and leaving his daughter stranded on the side of the road.

Engine
Filed Sep 20, 202346,700 milesKY

The contact owns a 2018 Ford EcoSport. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the engine compartment, and the vehicle lost motive power. The contact stated that the accelerator pedal was depressed to the floorboard however, the vehicle struggled to reach 40 MPH while driving. The low oil pressure warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 46,700.

Engine and Engine Cooling
Filed Sep 12, 2023106,000 milesTX

The contact owns a 2018 Ford EcoSport. The contact stated that while his wife was driving approximately 65 MPH, the oil pressure warning light illuminated. The engine reduced power warning light was also illuminated. The vehicle decelerated to 5 MPH and the contact was able to pull over. The driver allowed the vehicle to cool down. The vehicle was restated; however, the warning lights remained illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.

Engine
Filed Sep 12, 2023TX

Oil pressure light came on and immediately the engine was blown. it has been at the dealership for 4 months now, they replaced the engine, then it was the throttle. now it is something else. Obviously, this car is not repairable and this and all cars like it should have a recall. there are WAY TOO MANY with this issue to ignore this any longer. there have even been class action lawsuits.

Engine
Filed Aug 31, 2023MN

Was driving when my car low engine pressure started alarming. Slowly drove to the dealer and was told this is a known issue with the engine and that unfortunately my whole engine would need to be replaced.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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