Page 11 of 15 · complaints 501–550 of 727

2018 Ford Ecosport complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Engine and Engine Cooling
Filed Dec 14, 202332,000 milesMT

The contact owns a 2018 Ford EcoSport. The contact stated while driving 65 MPH, the low oil pressure warning light and the check engine warning light illuminated. Additionally, the vehicle stalled. The contact was able to veer to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the oil pump belt had failed, and there were metal shavings in the engine due to rod bearing damage. The mechanic replaced the oil pump; however, the failure persisted. The vehicle remained at the independent mechanic for further diagnostic tests. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 32,000. The VIN was unavailable.

Engine
Filed Dec 13, 2023FL

My car is at Ford getting a new engine due to a faulty oil pump. I know there’s a class action suit against Ford for this same issue. My car is a 2018 Ford EcoSport with 22,000 miles. This shouldn’t happen with only 22,000. This is costing me $8600.00 which is crazy.

Engine
Filed Dec 12, 2023GA

I have purchased this vehicle in June 2019 and the engine went out while I was driving out of town on 07/02/2021; I have had to replace the engine and the turbo, I had to pay a tow of $340 to the nearest Ford dealership (Marietta, Ga-Gary Service Advisor.) They told me the belt jumped the internal valve timing in the engine. I had to call FORD CORPORATE to beg someone to help me replace the engine because I was at 60,101 miles and the warranty only covered engine repair up to 60K. I was able to get a case manager John Ashley (866-631-3788 ext 79212) and she was able to get ford to cover majority of the $6800 cost of the repairs which I had to wait till November 12 to pick up my car because they said since it was covid the engines and turbos were on back order. At that time I made a payment to Ford for 1875$ for my portion of the repairs. The Warranty that they gave after repairs was for 2 year which the date was 10/10/2023, the car as of 11/27/2023 is back in the shop with the same engine and turbo problem, this time there is oil leaking out of the engine and turbo which need to be replaced. The engine continues to go out while I am driving, it slows down while driving on the interstate and will not allow you to accelerate over 60 mph. There are never any warning lights that come on and my car has been Maintenace at dealerships with receipts.

Engine
Filed Dec 11, 2023OK

In December of 2021 my vehicle started to feel like it was "trying to die" for lack of a better words. On December 18th I took it to Firestone in Tulsa, Ok to have it check and the mechanic at the time told me to take it directly to Bill Knight Ford in Tulsa, Ok where it was purchased. On the way there the vehicle completely shut down while on the highway with every warning light coming on. It was left in a parking lot that night and was towed to Bill Knight the following Monday. They said there was a manufacturing issue with the engine and that it was known to Ford and that a new engine would need to be put in the vehicle. Not sure if this truly qualifies but was told there is a lawsuit pending because so many people have encountered this problem.

Engine and Engine Cooling
Filed Dec 8, 202374,000 milesIL

The contact’s daughter in-law owns a 2018 Ford EcoSport. While driving approximately 60 MPH, the Low Oil message was displayed, and the engine shifted into "LIMP Mood" reducing the speed of the vehicle. The vehicle was later towed to the local dealer who diagnosed that the oil pump had failed causing permanent damage to the engine and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle had experienced the same failure listed in the NHTSA Action Number: PE23015 (Engine, Engine Cooling). The failure mileage was 74,000.

Engine
Filed Dec 8, 2023GA

Engine failed without ever showing a check engine light or any other warning. One day there was a rattle coming from the engine, so we took the car to the ford dealership. Then they told us that the oil pump failed and that the car needed a new engine.

Engine
Filed Dec 7, 2023TX

The vehicle had an intense loss of power and slowed down to a few miles per hour even with the gas pedal pushed down all the way. This put us in harms way until we could get out of the way of moving traffic. In a parking lot, the vehicle stopped and would not start. The engine light came on briefly before the event. The vehicle was towed to the dealer. The service department indicated that the engine was bad and a new one would be needed. The vehicle was held by the service department for about a month until another engine became available. The failed engine was then replaced. The service documentation indicated that there was debris in the failed engine. Due to the extended warranty in place, only the $100 deductible fee was paid. While we are grateful that we did not have to pay the full price for the repair, our main concern is the sudden failure of the engine.

Electrical System
Filed Dec 6, 202344,000 milesNJ

The contact owns a 2018 Ford EcoSport. The contact stated that while the vehicle was parked and turned off, the security alarm erroneously activated and could not be deactivated. The alarm eventually shut off independently. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 44,000.

Engine
Filed Dec 6, 2023OH

I was doing 60 mph on a back road when I had sudden loss of engine power and the oil pump light came on. Car is now in the shop and cannot be driven due to oil pump failure and needing a whole new engine. The oil pump light was ONLY flickering and would not STAY ON the whole time until I had my check engine light come on and lost power. It has been inspected by Gallery Ford in Pekin, Illinois and I was told a new engine was required but they are on back order and no one new when they would get it in. They have a 2019 sitting on the lot for 7 months due to this same issue. This started happening on the freeway and it puts myself in the line of danger when people. When I am going slow or even stopped someone could easily not pay any mind and hit the car and seriously hurt my family and myself. I live in Ohio and just BARELY made it to my fathers house in Manito Illinois. I had to get it towed to the dealership.

Engine
Filed Dec 6, 2023TX

My car’s “low engine oil pressure” light came on at the end of a long road trip. I immediately began getting off the highway and trying to exit. That’s when the car stopped accelerating and I coasted to a stop in a neighborhood right off the road. I drove for less than 3 minutes after the light came on. My car was towed and the mechanic at the dealership told me it was a problem with the engine and I had no oil. I called my insurance, assuming a large pothole I hit on the road trip caused damage. But the adjuster found no evidence of damage at all. It turns out, the engine’s oil pump belt was shredded due to a tensioner problem. I googled this issue in my model car and discovered that the NHTSA is apredatory investigating this problem across 2018-2021 Ecosports. This is extremely concerning bc my car is barely 5 years old and only has 38,000 miles. Ford says the belt should last through 150,000 and it barely made it 1/4 of that. Because it wasn’t damaged and the vehicle isn’t recalled yet, I will likely have to pay nearly $8,000 out of pocket to repair my car.

Engine
Filed Dec 5, 2023CA

October 10, 2023, vehicle was taking to dealership for oil leaks and check engine light. After inspection, the Mechanic replaced valve cover gaskets, new valve cover, injection o-rings, that was for oil leaks. Check engine light was for VMV valve, thermostat. Dealer had it for 4 days, mileage at 62,043. November 22, 2023, my elderly mom who I bought this car for was driving on a highway, lost complete engine while driving, completely stopped in the middle of the highway, the car is not drivable and suddenly stopped with no engine response to even drive it to the side. ON A HIGHWAY. She had to get people to push her off to the side of the road. Towed the vehicle to the dealer. The car has 63,265 miles and the mechanic has confirmed that the engine is completely defective due to no oil pressure in the car, oil pump wasn't working, so no oil in engine due to the belt breaking inside of the engine. Submitted for replacement of engine, is approved however there is a back order on the engine so we don't know when she will have it repaired. She has no other car. The engine lights came on only when the engine failed. I have read several complaints about the same problem with this car. This car is a danger to my elderly mother which cannot be reliable for her. Ford must repair this defective belt issue with a chain or something where the belt should last longer than 65,000 miles. This is a consumer problem as well, we cannot afford another engine replacement in 2 years after the warra

Engine
Filed Dec 3, 2023GA

I was on the way home from work when out of no where the engine light and a indicator saying low engine oil pressure came on I totally lost power driving on a highway and the car came to a stop. Mechanic told me it was the oil belt tensioner caused the engine failure and now i have to pay 4000 dollars on top of my monthly car and insurance company for a vehicle that just quite on me.

Unknown or Other
Filed Dec 3, 2023AR

Car starting making noises while driving and the oil light came on and said "Low oil pressure" I was told it had to do with the oil pump

Engine
Filed Dec 2, 2023KY

10/27/23 Driving and "Low Engine Oil Pressure Warning" came on. Pulled over as soon as I could. Husband loaded it up on a trailer the next morning to the Ford dealership. They called that afternoon to tell us that a NEW ENGINE is required!!!! It took until 11-24-23 and OVER $5,500 for a new engine to get my vehicle back! There is a 3 year warranty on the new engine, but no reassurance that this will not occur again. The vehicle had only 58,xxx miles on it.

Engine
Filed Nov 30, 2023TN

11/19-While driving on interstate received "Low Engine Oil Pressure Warning" while trying to work through traffic to get off the interstate vehicle slowed from `65mph to `25mph would not accelerate and was almost rear ended and hit by other vehicles. Vehicle was towed to Ford dealer and was told that the Engine would need to be replaced. Research is showing a flaw in the Engine Oil pump design and many customers are reporting same issues. Repairs are estimated at $6,100 with No assurance from Parts Dept. at dealership that the replacement engine will have been updated and corrected this issue.

Engine
Filed Nov 29, 2023OH

THIS HAS BEEN NOTHING BUT A BURDEN WITH THIS CAR. THE ENGINE HAS FAILED MULTIPLE TIMES IT HAS BEEN TAKEN TO FORD AND WAS FIXED MANY TIMES. IT IS AVAILABLE TO BE LOOKED AT ANYTIME. IT CAN'T BE DRIVEN, IT HAS BEEN PARKED IN MY DRIVE FOR MONTHS NOW. THE ENGINE HAS FAILED ON ME MULTIPLE TIMES WHILE DRIVING AND PUT ME AND MY FAMILY AT RISK OF INJURY. THIS ENGINE FAILURE HAS CAUSED ME TO RELY ON OTHER PEOPLE FOR TRANSPORTATION TO WORK AND OTHER MEDICAL APPOINTMENTS. THIS VEHICLE HAS ALSO HAD TO BE TOWED MULTIPLE TIMES AND PUSHED TO A SAFE LOCATION DUE TO THE ENGINE FAILING AND CAUSING MY CAR FROM GOING TOP SPEED TO 20MPH ON THE HIGHWAY. NO WARNING LAMPS WERE GIVEN TO ME AND THIS VEHICLE HAS BEEN INSPECTED AND TAKEN TO FORD MULTIPLE TIMES TO BE LOOKED AT AND INSPECTED. DOCUMENTATION CAN BE PROVIDED WITH ALL OF MY VEHICLES PROBLEMS FROM ALERTS ON THE APP, EMAILS, PAPERWORK FROM THE DEALERSHIP.. ETC. I DRIVE OVER AN HOUR TO AND FROM WORK, IT HAS BEEN SUCH AN INCONVENIENCE TO HAVE TO DRIVE MY HUSBAND'S CAR WHICH ISN'T THE MOST RELIABLE AND HAVING A VEHICLE I HAVE TO PAY ON BUT CANNOT DRIVE IS REALLY STRESSFUL AN POINTLESS SINCE IT'S JUST SITTING AND COLLECTING DUST WITH NO HELP. I HAVE REACHED OUT FOR HELP WITH THIS AND NO ONE I MEAN NO ONE HAS HELPED AT ALL. FORD HAS BRUSHED THIS ASIDE AND LEFT ME WITH THIS BURDEN. I ALSO FILED WITH THE OHIO ATTORNEY GENERAL OFFICE AND THEY COULDNT HELP ME.

Engine
Filed Nov 29, 2023CA

I bought my car brand new Ford ecosport. Car was running good until couple of weeks ago. My engine broke down in middle of high way 15 and 805 free way in California. Oil pressures which I tow the car to mechanic that night. The mechanic called me the next day and told me and said oil pump issues which led to break engine. I called and went to Ford dealer they won't work with me. My car is 74k miles which is they told is out warranty. My issue is the car has major mechanical issues. I didn't any warning signs before ford broke down. I would like to file complaint. So please let me know what I need to do . There is over 95 complaint with the same issue.

Engine
Filed Nov 29, 2023GA

This model of the Ford Ecosport needs to be recalled due to a faulty engine. My engine had to be replaced at 70k miles because of a design flaw. As I was driving, the car indicated low oil pressure and stopped accelerating. The engine had to be completely replaced.

Engine
Filed Nov 28, 2023OH

Our 2018 Ford EcoSport with less then 50,000 miles had an engine failure while driving on the highway. This was due to the loss of oil pressure. We were out of the warranty by just a few weeks and Ford provided no help or support. We found out that this was a common problem with the engine on this style car but again there was zero support or help from Ford. The old pressure light came on while on a road trip with my wife. Once the light came on the car stopped accelerating so we pulled off the highway and took or car to the nearest Ford Dealership. They told us the engine was destroyed and needed to be replaced. Again we were offered zero support or answers from Ford and we had no choice but to pay over $7,000 to get a new engine in a year old car with less then 50,000 miles.

Engine and Engine Cooling
Filed Nov 28, 202338,000 milesOH

The contact owns a 2018 Ford EcoSport. The contact stated while driving 65-70 MPH, the low oil pressure warning light illuminated, and the vehicle started losing motive power. The contact stated that she exited the freeway and veered to the side of the road, where the vehicle lost motive power. The vehicle failed to restart and was towed to an unknown dealer. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

Engine and Engine Cooling
Filed Nov 21, 202377,301 milesIN

The contact owns a 2018 Ford Ecosport. The contact stated while driving 55 MPH, the brake pedal became firm, and it was difficult to depress the brake pedal. The engine oil pressure, engine, and the wrench warning lights were illuminated. The vehicle was taken to an independent mechanic. The contact was informed that the failure was due to a faulty oil pump. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 77,301.

Engine and Engine Cooling
Filed Nov 20, 202342,000 milesTX

The contact owns a 2018 Ford Ecosport. The contact stated while driving 35-40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the thermostat had failed. The vehicle was then taken to another independent mechanic, who made the same assessment and informed the contact that the failure could be covered under warranty. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer replaced the engine under warranty; however, the failure recurred within 24 hours. The vehicle was taken back to the dealer, where the thermostat and the starter were replaced. The contact stated that while pulling out of a Walmart parking lot the following day, the vehicle shut off. The contact jumpstarted the vehicle, and the battery was replaced at Walmart; however, the vehicle shut off several times within an hour of replacing the battery. The contact stated that while coming to a complete stop in the highway, the vehicle shut off. The contact was unable to pull to the side of the road. The contact stated that she pushed the vehicle to the side of the road with the assistance of bystanders. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not repaired. The contact stated that the auto Start/Stop feature seemed to malfunction with the engine turning off when coming to a stop, but the vehicle failed to restart as needed. The manufacturer was no

Engine and Engine Cooling
Filed Nov 20, 202381,000 milesNC

The contact owns a 2018 Ford Ecosport. The contact stated while his daughter was driving into a parking area, she heard an abnormal sound coming from the engine compartment. After a visual inspection of the engine compartment, the contact observed that the engine oil was at sufficient levels. The low-oil pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.

Engine
Filed Nov 20, 2023PA

I bought my 2018 firs eco sport 3 months ago. Right after my 3rd car payment, the low oil pressure light came on. Took pictures of the dipstick, oil was good! Just had it changed , with receipt, 90% life left. Made it to miles down the road car made a little noise and stalled and would not start. Ford dealer had it Wednesday evening and on Monday they still have not touched my car! 202 complaints on this issues !

Engine
Filed Nov 17, 2023GA

I just bought the car and a year later it started showing low engine oil and then the whole car stopped running in the middle of the road. The engine went out.

Engine
Filed Nov 17, 2023NV

The engine failed at 57,000 miles due to an oil pump failure. There was no warning light or check engine light. I was on the freeway and the car started to shake I was able to get off the freeway but this could have ended badly if I was unable to control the car on the freeway. The car has been at the dealer for over five weeks now waiting on a replacement engine that I am responsible for paying for even though it was not my fault to the tune of $8,500. The engines are going out on several of these cars and they need to be recalled it is a huge burden of expense and also accidents that are happening even resulting in death.

Engine
Filed Nov 16, 202348,176 milesMD

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low-pressure oil warning light illuminated. The contact stated that the vehicle had received an oil change approximately five days prior to the failure. The contact was able to drive the vehicle to the local Midas where the contact was informed that the oil pump was not processing the engine oil. The contact was advised not to start the vehicle, and to have it towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with an oil pump failure. The contact was informed that the engine, oil pump, wet belt, and turbo needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact that the warranty had expired and to report the failure to the NHTSA Hotline. The failure mileage was approximately 48,176.

Engine
Filed Nov 16, 2023TN

I have had my vehicle's oil changes done regularly and have copies of those receipts. It only has 64,961 miles. While driving to work on 11/6/23 on a busy road my car gave me a "dangerously low oil pressure" warning light and I could hear a loud noise from my engine. The car behind me almost hit me as I began to slow; very glad I was not on the interstate yet. We had not had any problems with the engine before and have had no comments of concerns from mechanics during regular maintenance. We had it towed to the Ford dealership where I bought it, Steve Marsh in Milan, TN. They diagnosed the problem as being a failure of the oil pump belt and said I need a new engine that will cost $6,200. This belt is not due to be replaced until 150,000 miles per my owner's manual. It is still at the dealership and is available for inspection. It is not covered by factory warranty and I don't have a service plan. The dealership and I have both contacted Ford separately and were told they do not have any assistance to pay for this problem at this time. I have case # [XXX] from Ford. From my research online, what I was told by the dealer and a separate mechanic, this is a known problem with this engine and there is no way to know it is going bad until it happens. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Nov 15, 202335,000 milesAZ

The contact's employer owns a 2018 Ford Ecosport. The contact stated that while his employee was driving at approximately 75 MPH, the oil pressure and check engine warning lights illuminated. The contact stated that the driver observed an abnormal sound coming from the engine compartment. The vehicle was steered to the side of the road and turned off. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.

Engine and Engine Cooling
Filed Nov 13, 202341,000 milesCO

The contact owns a 2018 Ford Ecosport. The contact stated that while her husband was driving at approximately 60–65 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired, but the failure recurred. Two days prior to the failure, the vehicle had received a routine oil change and maintenance service at the dealer. The contact stated that while driving at approximately 30 MPH, the vehicle stalled. The wrench symbol was displayed. The Ford pass indicated there was a power train failure. The oil was changed prior to the failure. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was contacted and stated there was no warranty coverage on the vehicle. No assistance was provided. The contact stated that the failure was related to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was contacted. The failure mileage was 41, 000.

Engine and Engine Cooling › Engine › Oil/Lubrication › Pump
Filed Nov 12, 2023NM

The car shut down while driving. The tech explained that the oil pump failed and ruined the engine. The tech also alerted us to this being an issue that the NHTSA was investigating.

Engine
Filed Nov 12, 2023141,426 milesFL

I am writing to you as I have many concerns about my Ford EcoSport. As I commute to my job or drive to pick up errands, my car suddenly stops. I would make a complete stop and I forget to press the Start/Stop button to disable it from shutting off the engine. This has happened several times and I have taken in my car before and all of the Ford dealerships and service workers have no idea of what the problem is or why it is doing this so frequently. I try to start my car and for some reason, it is not starting properly. It continues to make the sounds of it possibly starting and then it shuts off completely. This is the only vehicle that I have to commute with and do my daily errands. I am very concerned about this vehicle and how it is not a reliable source for me to get from place to place. What if something happens then what? I am in search of another car, which is so sad because it is a 2018 year car, which should be able to hold up and last for another 10+ years. I am very concerned for others who are seeing the same problem as myself. I have a brand-new engine, oil parts, and battery. I have had several oil changes within the same month directly at Ford's service centers. I do not know what I should do next. I am an educator, I help many students with different exceptionalities. When parents need help, I am here for them and support them in any assistance that I can. I know I will always be there for my students. I want to know if YOU can be here for ME and the other 93

Engine
Filed Nov 10, 2023TX

DRIVING DOWN ROAD WAY APPROX 35-40 MPH, SPEEDOMETER WENT UP TO 50MPH, DOWN TO 30MPH, ENGINE WAS SHAKING AND SOUNDED LIKE A LAWN MOWER, THEN ALL THE DASH LIGHTS CAME ON, OIL PRESSURE, CHANGE OIL, CHECK ENGINE, ABS, ALL LIGHTS, CAR DIED AND WILL NOT START.

Engine
Filed Nov 9, 202362,000 milesAL

The contact owns a 2018 Ford Ecosport. The contact stated that while the vehicle was stopped, the vehicle made an abnormal noise. The check engine and low oil pressure warning lights were illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the wet belt was being circulated through the oil which caused a blockage resulting in the engine losing oil pressure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 62,000.

Engine
Filed Nov 9, 2023NE

I was driving on a trip when without any other warning my low oil pressure light came on and started dinging. I lost the ability to accelerate. Thankfully I was able to get off interstate without causing an accident. The next day I was told I needed a new engine. I have researched this engine and have discovered many other incidents of complete engine failure with these cars. Ford should recall these cars before someone does get killed

Engine
Filed Nov 8, 2023TX

My oil pump went out at 73,000 miles. With no oil flowing through the engine I have to replace the pump, turbo, and entire engine. My car was working fine in the morning but driving home was scary. My car could’ve blown up on the tollway. On my way home October 22nd I got a “low engine oil pressure” warning. No warning that morning and car was fine till after 5pm. I’ve had two mechanics look at it and confirmed it was the oil pump that went out and was a problem ford production caused. My engine is on back order and I’m stuck making payments on a car I don’t have

Engine
Filed Nov 7, 2023MD

While driving on the highway, low oil pressure indicator came on which led to loud noises from engine a few moments later. Which led to a loss of acceleration and power to engine, resulting in being towed. This risked mine and others lives on the highway. The problem is well known with an open class action lawsuit for similar problems with other same vehicles.

Engine
Filed Nov 7, 2023MI

While driving the vehicle steering wheel began shaking and then an alarm went off stating "Engine Oil Pressure Low". I was able to pull over on a residential street and park the vehicle due to this happening and the vehicle losing engine power. I was lucky that I was not on the highway and was able to pull over and park the vehicle. I am having the vehicle towed back to my home and will have it taken to a repair facility on Friday. I did not have any prior notices from the vehicle until the incident happened today.

Engine
Filed Nov 6, 2023CA

Urgent Complaint - Engine Failure Issue in 2018 Ford EcoSport I am writing to bring to your attention a critical safety concern regarding the engine failure in my 2018 Ford Eco Sport. This incident not only endangered the lives of my wife and daughter but also highlights a pervasive issue that appears to be affecting a significant number of vehicles. On 10/28/2023, my wife and daughter were driving on the freeway when the engine began to sputter and ultimately shut down. Simultaneously, an oil light illuminated, indicating a catastrophic engine failure was imminent. They narrowly managed to reach a safe location at the airport before the car completely ceased functioning. This situation posed a severe threat to their safety, especially considering the high-speed freeway conditions. Upon inspection by a certified Ford dealership, it was confirmed that the engine experienced a critical failure. This dealership also conveyed that such failures have been observed in numerous vehicles of the same make and model due to a belt-related issue. It is disconcerting to learn that Ford has introduced an updated engine design post-2018, which implies an acknowledgment of this inherent flaw. Regrettably, our vehicle is no longer under warranty, leaving us with the substantial financial burden of replacing the engine. It is deeply unjust that we, as consumers, should bear the expense for a systemic manufacturing defect that has affected countless individuals. I implore you to investigate thi

Engine
Filed Nov 6, 2023CA

The engine cracked internally, and coolant intrusion is what has been diagnosed by the dealership's service department. A brand new engine is required. I am more than happy to ask the dealer to keep the old engine for inspection, and I have attached photos provided to me from the diagnosis. In these photos, coolant can be seen dripping along the engine walls. There also appears to be a crack between two pistons. This is incredibly disheartening to see at only 38,996 miles. Thankfully, I was parked when the engine had an incredibly rough start and idle. With only three cylinders and two misfiring according to early code retrievals, this might have been nasty had it occurred during travel. It was giving very aggressive shakes before turning off entirely in park. Check engine lights occurred after the engine was failing to work properly, and it was showing piston misfiring codes for two cylinders. This may be a design flaw with the engine design, but I am worried the replacement will have the same issue in the future if a new design was not implemented to correct or amend these issues.

Engine
Filed Nov 5, 2023SC

On 11/03/2023 my low oil pressure light came on in my 2018 Ecosport and the motor shut down as I was driving home. There was a car directly behind me that had to hit their brakes as I had no power. Luckily, I was able to coast to the shoulder of the road. My car is currently at the Ford dealership and should be checked on 11/06/2023. I've had to go out of pocket for a rental.

Engine
Filed Nov 4, 2023IN

Driving and oil light came on suddenly pulled over asap then check engine light and battery light came on car quit working. Checked oil and was filled to line on dip stick. Tried restarting engine wouldn’t start. Towed to repair shop engine seized up needs new engine.

Engine
Filed Nov 3, 202365,000 milesMO

The contact owns a 2018 Ford EcoSport. The contact stated that while her daughter was driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that there were metal shavings in the pan, and that there was no oil in the engine. The manufacturer was not contacted. The failure mileage was approximately 65,000.

Power Train
Filed Nov 3, 2023OH

I was traveling on the highway around 60-65 miles per hour, then on my infotainment system I got a notification that said "Low Oil Pressure" the car then started slowing down. Even though I was not needing an oil change, I kept driving looking for a place to see if there was someplace open to let me know what is wrong. Then after getting off an exit I drove about another mile before the car just gave out, would not turn on or anything. After getting my car towed at the Ford Dealership they told me that I was going to need a new engine, they said they found metal shavings in my oil from the engine. The way my safety (and the other passengers) was put at risk is by the car immediately slowing down on the highway without any other warning. They replaced the engine but it is the same old one, it is available for inspection.

Engine
Filed Nov 3, 2023NE

Never had a problem with car. Driving from Omaha to Austin tx and on the interstate outside of Ft Worth, oil pressure light came on and started dinging and I lost my ability accelerate. Thankfully was able to get off interstate safely. My car was towed and I was told by repair shop that I need a new engine. Ford knows that these engines are bad and refuses to recall the vehicle. I just want my voice to be heard!

Engine
Filed Nov 2, 202359,000 milesAZ

The contact owns a 2018 Ford EcoSport. The contact stated while driving 65 MPH, the contact heard an abnormal sound and the vehicle decelerated to 40 MPH unintendedly. The vehicle failed to accelerate as needed. The wrench and low oil pressure warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty engine. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

Engine
Filed Oct 31, 2023MD

The car, (oil pump), stopped pumping oil to the engine. Was driving along, the check oil light came on, then it stopped moving. All the warning lights lit up. There was plenty of oil in the car.

Engine
Filed Oct 25, 202369,000 milesMI

The contact owns a 2018 Ford EcoSport. The contact stated while driving approximately 35 MPH, the engine started to make an abnormal rattling sound which made the vehicle vibrate. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer. The vehicle was not diagnosed; however, the contact was informed that the vehicle had experienced engine failure. The vehicle had not been repaired. The contact stated that the engine was replaced March 13, 2023, due to an oil pump failure that damaged the engine block. The contact stated that she researched online and related the failure to the Eco Boost engine design. The manufacturer had been informed of the failure. The failure mileage was approximately 69,000.

Engine
Filed Oct 24, 2023100,000 milesAZ

Low engine pressure messaged came on and check engine light. Overheating light beeped saying coolant is hot so I turned on heater to cool down and pulled over. Made an appointment with ford dealership for them to tell me cracked cylinder head due to coolant leaking into system. Of course by the time it got looked at the dealership it was slightly over 100000 miles. I’ve read along with hearing from ford that this has been common complaint with this model. Then I’m told to get a new engine that it’s on back order for 6 months to a year! This issue is scary and to think of the possibility of car engulfing with ford not doing anything to fix the issue. Now I’m stuck paying $15,000 left on and low chance to get a new engine if that engine doesn’t cause the same issues!

Engine
Filed Oct 23, 2023TN

On Saturday my low oil pressure light came on suddenly as I was pulling into my driveway. I had just gotten my oil changed 2 months ago. The next day I took my car to Jiffy Lube, and as I was getting there the check engine light came on. The mechanics at Jiffy Lube stated it could be the oil pump valve. After that I decided to have my car towed to the local ford dealership to have it checked out. Today the dealership called me to inform me that my engine needed to be replaced and the cost would be $7500. The car is only 5 years old and has 84K miles. I am an extremely good driver with a clean record, and I also get my oil changed at the recommended interval at the ford dealership, so I do not believe that it is a driver issue.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2018 Ford Ecosport → · Every Ecosport year → · How the figures are calculated →