2004 FORD CROWN VICTORIA INTAKE MANIFOLD CRACKED, CAUSING COOLANT LOST AND SMOKING ENGINE. VEHICLE EMERGENCY STOPPED AND TOWED. CONSUMER FACING EXPENSIVE REPAIR COSTS . *TR
2004 Ford Crown Victoria complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
SPORADICALLY THE HEADLIGHTS GO OFF FOR NO REASON. SOMETIMES TURNING LIGHT SWITCH OFF AND THEN ON AGAIN WILL TURN THEM BACK ON, SOMETIMES NOT. SOMETIMES WAITING A FEW MINUTES AND TURNING THEM BACK ON WORKS, SOMETIMES NOT. SOMETIMES LIGHTS JUST COME BACK ON THEIR OWN. *TR
DRIVING ON EXPRESSWAY AND ALL OF A SUDDEN HEADLIGHTS FAIL! OUT ON A DARK, DARK ROAD IN THE MIDDLE OF NOWHERE (I-57) AND A SINGLE 55 YEAR OLD WOMAN, HOW DANGEROUS IS THIS?!? I WENT TO FORD DEALER WHO ACTED LIKE HE HAD NEVER HEARD OF THE PROBLEM BEFORE (RIVER OAKS FORD IN CALUMET CITY, IL ~ THE TOP RATED FORD REPAIR DEALER IN THE COUNTRY ACCORDING TO THEIR RECORDED PHONE MESSAGE AND A HUGE BANNER ON THE WALL AS YOU ENTER THE DEALERSHIP), BUT WAS CLUELESS AS TO THIS PROBLEM, REALLY? THE CAR SAT THERE ALL DAY UNTIL THEY CALLED ME AT 3:30 IN THE AFTERNOON TO TELL ME THE HEADLIGHTS TURN ON AND OFF, WHAT WAS THE PROBLEM? OH, WE CAN INSTALL A NEW LIGHT BOX MODULE ($500)...THAT MIGHT TAKE CARE OF THE PROBLEM...NO GUARANTEE, AGAIN...REALLY? I CAME HOME (PROBLEM UNREPAIRED), LOOKED UP 2004 CROWN VICTORIA HEADLIGHTS ON GOOGLE AND TO MY ASTONISHMENT FOUND WEBSITE/ARTICLE AFTER ARTICLE STATING HOW COMMON THIS PROBLEM IS ON CROWN VICTORIAS, GRAND MARQUIS AND MAURADER 2003-2005!!! I THINK THAT FORD IS TRYING TO SHUCK THEIR RESPONSIBILITY IN TAKING CARE OF THIS POTENTIALITY HAZARDOUS MALFUNCTION (CAR CAN START ON FIRE AND MANY CABS IN LOS ANGELES HAVE ARTICLE DATE 3/25/10)! THEY SHOULD STEP UP TO THE PLATE AND SEND OUT A NATIONWIDE RECALL FOR THIS TO BE FIXED, INSTEAD I HAVE TO COME UP WITH THE MONEY FOR THE PART, THE LABOR TO GET THIS FIXED. THIS DOESN'T INCLUDE THE DOWNTIME HAVING THE CAR IN THE SHOP FOR THE DAY! PATHETIC IS ALL I CAN SAY ABOUT THIS SITUATION. I AM JUST GLAD I WAS ABLE TO P
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE PARKED, THE CONTACT ATTEMPTED TO ACTIVATE THE HEADLIGHTS ON, BUT THEY WOULD NOT ACTIVATE. AFTER APPROXIMATELY SIX MINUTES, THE HEADLIGHTS TURNED ON. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED A MODULE THAT CONTROLLED THE HEADLIGHTS FAILED. THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
HEAD LIGHTS ON 2004 FORD CROWN VICTORIA WILL GO OFF WHILE DRIVING AT NIGHT AND SOMETIMES WILL COME BACK ON THEN AT TIMES THEY WILL NOT COME ON AT ALL. I AM A SINGLE WOMAN AND ON A FIXED INCOME THIS PART IS VERY EXPENSIVE SO I REALLY THINK FORD NEEDS TO DO SOMETHING ABOUT IT , I HAVE REPLACED MY SWITCH ON IT THINKING THIS WAS THE PROBLEM BUT IT WASN'T. *TR
THE HEADLAMPS TURN OFF WHILE DRIVING OR DON'T TURN ON AT ALL [VERY INTERMITTENT][VERY SCARY][VERY DANGEROUS!!] I LIVE IN THE COUNTRY AND THERE ARE NO STREETLIGHTS,JUST IMAGINE LOSING YOUR ONLY SOURCE OF LIGHT ! A NEW LIGHTING CONTROL MODULE IS NEEDED AT A COST OF 500.00 P&L . RESEARCH HAS SHOWN THAT 2002 - 2005 CROWN VIC POLICE AND PASSENGER VEHICLES HAVE THIS SAFETY PROBLEM THAT NEED TO BE ADDRESSED BEFORE SOME ONE DIES ! *TR
MY SON HAS HAD A COUPLE OF INCIDENTS WHERE THE HEADLIGHTS ON HIS 2004 CROWN VICTORIA HAVE SUDDENLY GONE OUT. THIS COULD BE A VERY DANGEROUS SITUATION. BROUGHT IT TO MECHANIC WHICH SAID IT WAS THE LIGHT MODULE. EXPENSIVE FIX AT @ 500.00. SEEMS TO BE A VERY COMMON THING IN THESE CARS AND I CAN'T BELIEVE THERE HAS NOT BEEN A RECALL ON THIS PART. *TR
WHILE DRIVING I SUDDENLY FOUND IT VERY HARD TO TURN THE STEERING TO THE RIGHT. USING CONSIDERABLE FORCE I WAS ABLE TO MAKE THE TURN - BUT ONLY JUST. INVESTIGATION BY MYSELF LATER SHOWED THAT THE HEAT SHIELD FROM THE DRIVER'S SIDE EXHAUST MANIFOLD HAD FALLEN OFF DUE TO CORROSION AROUND THE TWO 10MM BOLTS THAT HOLD IT ON. IT HAD THEN FALLEN ONTO THE STEERING SHAFT AND MUST HAVE WEDGED AGAINST SOMETHING WHEN I WAS TRYING TO TURN. IT WAS STILL ON TOP OF THE STEERING SHAFT WHEN I OPENED THE HOOD AFTER DRIVING A MILE HOME (VERY CAREFULLY). HAD SOMEONE BEEN DRIVING WITH LESS EXPERIENCE OR STRENGTH THAN MYSELF THIS FAILURE COULD VERY EASILY HAVE RESULTED IN AN ACCIDENT AS THERE WAS NO WARNING AT ALL. *TR
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE FILLER TUBE FOR THE FUEL TANK WAS LEAKING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 66000.
HEADLIGHTS WILL GO OFF AFTER 5 MINUTES OF DRIVING... *TR
I AM THE OWNER OF A 2004 FORD CROWN VICTORIA, WHILE DRIVING DURING DARK HOURS DOWN THE FREEWAY MY HEADLIGHTS SUDDENLY WENT OUT WITH A CLICK. THE PARKING LIGHTS AND DASH LIGHTS REMAINED, BUT I WAS UNABLE TO SEE AND HAD TO MAKE A BLIND PANIC STOP TO THE SHOULDER. SINCE, THIS HAS BEEN A REGULAR OCCURRENCE IN WHICH I CAN ONLY QUICKLY PULL THE FLASH TO PASS SWITCH AND TRY TO HOLD IT AS WELL AS THE STEERING WHEEL UNTIL I CAN SAFELY GET PULLED OVER. EVEN AFTER THEN, IT IS AN UNKNOWN WAIT TIME ON WHEN THEY WILL COME BACK ON OR HOW LONG THEY WILL STAY ON ONCE THEY DO. THE OTHER SAFETY ISSUE IS THAT IT STARTLES OTHER DRIVERS IN FRONT OF YOU, I HAVE HAD TWO INSTANCES IN WHICH ONE VEHICLE SUDDENLY HIT THE BRAKES NEARLY CAUSING A COLLISION AS WELL SURPRISING A DRIVER TRAVELING BESIDE ME, MAKING HIM SWERVE. I HAVE RESEARCHED SEVERAL PLACES AND IT APPEARS THAT IT IS A FAULTY RELAY IN THE LIGHT CONTROL MODULE. I ALSO FOUND THAT IN FORD'S INFINITE WISDOM THAT YOU CANNOT JUST REPLACE THIS $4 RELAY INSIDE THE MODULE, YOU HAVE TO REPLACE THE ENTIRE $500 MODULE. I THINK THAT IS A HUGE SAFETY ISSUE AND THAT IT IS THE RESPONSIBILITY OF FORD TO MAKE RIGHT. THIS PROBLEM OCCURS OFTEN AND WITHOUT WARNING AND HAS PROVEN TO BE A DANGEROUS EVENT. THIS PROBLEM BEGAN AROUND AUGUST OF 2009, THE VEHICLE IS A 2004 WITH APPROXIMATELY 80K MILES. *TR
TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH AT NIGHT THE HEADLIGHTS FAILED WITHOUT WARNING. THE DRIVER WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE WITH LIMITED VISIBILITY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE HEADLIGHT CONTROL MODULE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,000. THE CURRENT MILEAGE WAS 48,000.
LIGHTING CONTROL MODULE IN 2004 CROWN VIC. HEADLIGHTS VERY WEAK AND LCM NEEDS REPLACED. CLOSE TO $500 TO REPAIR. POOR QUALITY CONTROL BY FORD FOR A VERY EXPENSIVE PART. *TR
RECEIVED A RECALL LETTER FROM FORD REGARDING A 2004 CROWN VICTORY THAT I ACQUIRED 08/09 AS A FORMER POLICE CRUISER. LETTER STATED I HAD TO GET THIS CAR TO A DEALER ASAP AS THIS WAS AN 07 RECALL THAT HAD NOT BEEN COMPLETED. THE LETTER CLEARLY STATES DEFECTIVE WHEELS MUST BE REPLACED OR ONUS IS ON ME FOR ANY FUTURE FAILURES REGARDING THIS RECALL. I CALLED THE CUSTOMER SERVICE NUMBER ON LETTER AND THEY EXPLAINED THAT THE WHEELS (SPECIAL FOR POLICE) HAVE BEEN KNOWN TO DEVELOP CRACKS AND SPLIT OPEN FURTHER AT SOME POINT IN TIME. I ADVISED THAT I WAS A PRIVATE CITIZEN AND CAR WAS NOT A POLICE VEHICLE ANY LONGER & THEY SAID IT MATTERED NOT, AND MUST BE REPLACED. THEY GAVE ME A DEALER NAME & NUMBER WHICH I PROMPTLY CALLED THE NEXT DAY. DEALER HAD LITTLE INFO ON THIS SO I GAVE THEM THE RECALL NUMBER AND EXPLAINED WHAT I WAS TOLD AND WHAT LETTER SAID, DATED OCT '09. DEALER DECLINED TO ORDER PARTS AND SAID THEY WOULD NOT REPAIR UNDER RECALL SINCE IT WAS NO LONGER IN POLICE USE. I THEN CALLED CS AGAIN AND THEY AGREED THIS TIME WITH DEALER. I ESCALATED TO CUSTOMER RELATIONS WHICH WAS NO HELP WHATSOEVER. I EXPLAINED TO THEM THAT FORD HAD CONTACTED ME, THE LETTER DID NOT SAY TO DISREGARD IF NO LONGER USED AS A POLICE VEHICLE, ONLY THAT THIS WAS A HAZARD AND NEEDED TO GET DONE. I ASKED FOR A LETTER OF EXPLANATION AS TO HOW IT WAS SAFE FOR ME TO DRIVE AS A PRIVATE CITIZEN IF IT WAS NOT SAFE FOR POLICE AND THEY REFUSED, BUT DID TELL ME IT "SHOULD" BE OK. THE RECALL NUMBER & DESCRIPTION READS 0
2004 FORD CROWN VICTORIA # 2 CYLINDER BLEW OUT SPARK PLUG. HAD TO HAVE HELI-COL INSTALLED TO MAKE REPAIR. *TR
GOING 65 MPH ON THE FREEWAY AND MY BACK TIRE BLEW. THE SIDEWALL COMPLETELY SEPARATED FROM THE REST OF THE TIRE. I JUST NOTICED A BUBBLE ONE OF THE FRONT TIRES, 6-25-09. I BOUGHT THE TIRES AS A SET. I WILL BE REPLACING ALL THE TIRES TOMORROW. THE TIRES ARE MICHELIN SYMMETRY M&S P225/60 R16. *TR
NOTICED A BUBBLE ON THE SIDEWALL OF MY TIRE. *TR
HEADLAMPS RANDOMLY GO OUT ON MY 2004 FORD CROWN VICTORIA. NO SYMPTOMS UNTIL IT HAPPENS. CLICK SOUND COMES FROM WHAT I HAVE FOUND TO BE THE LCM (LIGHTING CONTROL MODULE) UNDER THE DASH AND THE HEADLAMPS GO OUT. THIS HAS NOW HAPPENED 4 OR 5 TIMES, MAYBE MORE BECAUSE I HAVE ONLY NOTICED IT AT NIGHT (OF COURSE). WHEN THE LIGHTS GO OUT IT CAN BE 30 SECONDS OR 30 MINUTES BEFORE I CAN GET THEM TO COME BACK ON. *TR
LIGHTS GO OFF WHEN DRIVING,HAPPENED AT LEAST 4 TIMES,THE LAST TIME I WOUND UP RUNNING OFF THE ROAD BECAUSE THERE WERE NO STREET LIGHTS IN THAT AREA. THERE IS A VERY DANGEROUS CONDITION AND COULD RESULT IN INJURIES AND POSSIBLE DEATH. *TR
MY HEADLIGHT WILL NOT COME ON INTERMITTENTLY. WHEN I TURN THE SWITCH TO THE RIGHT TO PARKING LIGHTS POSITION ,I HEAR THE SLIGHTLY DELAYED "CLICK" AND PARKING LIGHTS COME ON. WHEN I NEXT TURN TO THE HEADLIGHT POSITION THERE IS NO DELAYED "CLICK" AND THE HEADLIGHT DO NOT COME ON. IN THE AUTO LAMP MODE ONLY THE PARKING LIGHTS COME ON. YOU CAN PULL BACK ON THE TURN SIGNAL LEVER TO FLASH THE LIGHTS. I HAVE NOT HAVE IT HAPPEN WHILE DRIVING, ONLY UPON STARTING THE VEHICLE. *TR
I HAVE A 2004 FORD CROWN VICTORIA THE HEADLIGHTS GO OUT WHILE DRIVING INTERMITTENTLY. SO I WENT ONLINE FOR HELP WITH TROUBLESHOOTING THE PROBLEM. THERE ARE SO MANY OF THESE CARS DOING THIS. IT WAS NOT HARD TO SEE THERE IS A VERY BIG PROBLEM WITH HOW FORD IS MAKING THESE CARS. IT HAS TO DO WITH THE (LCM) LIGHT CONTROL MODULE AND THE WAY IT IS INSTALLED. THIS PART IS ALSO NOT CHEAP AT 399.00 SEAMS LIKE THIS IS A BIG SAFETY ISSUE THAT NEEDS A LOT MORE ATTENTION. RATHER THAN LET THIS PROBLEM FALL ON THE BACKS OF UNSUSPECTING BUYERS WHO WILL HAVE A HARD TIME BEING STRANDED WITH NO LIGHTS AND HAVING TO COME UP WITH 399.00. ON TOP OF A TOW TRUCK BILL AND A FINE FROM THE POLICE. FOR A PROBLEM THAT IS ALREADY WELL DOCUMENTED. I HAVE SEEN IT IN YEARS FROM 2000 TO 2006. THAT SEEMS LIKE A LOT OF CARS. OTHER CAR MAKERS DO NOT HAVE THIS PROBLEM. *TR
MY 2004 FORD CROWN VICTORIA LOW BEAM HEADLIGHTS WILL NOT STAY ON..I USE LOWBEAMS FOR DAY LIGHT DRIVING...THE LIGHTS WILL GO OFF AFTER 5-15 MINUTES OF DRIVING..DURING THE DAY THEY WILL GO OFF AND ON....CANNOT DRIVE AT NIGHT...I AM TOLD THE REPAIR IS4-5 HUNDRED DOLLARS...THIS SITUATION COULD RESULT IN A DEADLY ACCIDENT IT OCCURS AT NIGHT WITH A FIRST TIME DRIVER...WHAT IS BULLETIN # PE08-066 ? *TR
I HAVE HAD A LOSS OF HEADLIGHTS WHILE DRIVING. THERE IS A CLICKING SOUND FROM A SEALED COMPUTER TYPE BOX FROM UNDER THE DASH WHEN IT OCCURS. THE LIGHTS WILL GO OUT A PERIOD OF TIME AND COME BACK ON. IT HAS LASTED SECONDS TO MINUTES OR MORE. I ALMOST RAN OFF THE ROAD SEVERAL TIMES WHEN IT OCCURS AND I HAVE TAKEN IT TO A SHOP AND THEY HAVE NOT FOUND THE PROBLEM. I HAVE RESEARCHED IT ON LINE AND IT SEEMS TO BE A HUGE PROBLEM BUT NO RECALL FROM FORD. *TR
LOST CONTROL OF MY VEHICLE DURING AN EXIT TURN OFF A HIGHWAY I-75 ABOUT 3 WEEKS AGO. AFTER RECEIVING A SAFETY RE- CALL 07SS48-S1 LETTER ON THE POLICE MODEL CROWN VICTORIA I TOOK TO PRESTIGE FORD AND WAS TOLD ALL WHEELS ARE ELIGIBLE FOR REPLACEMENT BUT SINCE THE VEHICLE IS NO LONGER IN LAW ENFORCEMENT I WOULD HAVE TO PAY THE COST FOR ALL WHEELS. I HAVE TO CONSTANTLY KEEP AIR IN THEM EVERY WEEK AND HAS BEEN A SEVERE SAFETY ISSUE WHEN IT COMES TO CONTROLLING THE VEHICLE. *TR
AUTO A/C BLEND ACTUATOR, A/C SWITCH FAILED CAUSE NO COLD AIR / HOT AIR ,IT BLOW OUT FROM THE VENT. COST $ 1800 TO FIX THE PROBLEM. I HAVE THE SAME PROBLEM WITH THE PREVIOUS FORD VEHICLES. FRIENDS ALSO HAD THE SAME. DOES FORD REALIZE THAT THIS IS THE COMMON MECHANIC PROBLEM ? I HAD FACE RASH BECAUSE OF THE HOT AIR BLEW FROM THE DASH VENT IN THE SUMMER. *TR
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS). WHEN THE DEALER INSPECTED THE WHEELS, THEY STATED THAT THE RECALL DID NOT APPLY; HOWEVER, THE DEALER BILLED FORD FOR THE RECALL REPAIR. A SECOND DEALER INFORMED THE CONTACT THAT HIS VEHICLE WAS INCLUDED IN THE RECALL, SO HE SCHEDULED AN APPOINTMENT TO HAVE THE REPAIR PERFORMED. THE PREVIOUS DEALER BILLED HIM FOR THE REPAIR WORK. THE RECALL REPAIR IS SPECIFIC TO WHEELS WITH 9 HOLES, WHICH THE CONTACT CURRENTLY HAS ON HIS VEHICLE. THE REPAIR INCLUDED REPLACING THE WHEELS WITH 13 HOLES. THE PART NUMBER OF THE WHEELS IS 3W731007CG. THE CONTACT HAS OWNED THE VEHICLE FOR FIVE MONTHS AND HAS ALL PRIOR MAINTENANCE RECORDS FOR THE VEHICLE. THE CURRENT AND APPROXIMATE FAILURE MILEAGES WERE 93,000.
THE PROBLEM BEGAN AS A SMALL HISSING SOUND, MUCH LIKE THAT OF A EXHAUST MANIFOLD LEAK. I WAS ON MY WAY OF TAKING THE CAR TO A MECHANIC TO ENSURE THAT WAS THE PROBLEM WHEN A LOUD <BANG> OCCURRED. PARTS OF THE SPARKPLUG BOOT WERE FOUND IN THE ENGINE COMPARTMENT AT THE REPAIR SHOP. *TR
TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING BETWEEN 55 AND 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE BEGAN TO DECELERATE. THE CRUISE CONTROL WOULD NOT REACTIVATE. THE CONTACT STATED THAT THE AUTOMATIC DIMMER AND HEATER FAN STOPPED OPERATING. THE FUSE ONLY FAILED WHEN THE CRUISE CONTROL WAS ENGAGED. THE FUSE HAS BEEN REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
TRANSMISSION WILL NOT SHIFT INTO OVERDRIVE. FAILURE OCCURRED AT 50,000 MILES .POLICE PACKAGE-TN. 8JB
I AM IN CHARGE OF A POLICE DEPARTMENT FLEET IN WARRICK COUNTY INDIANA, WE HAVE HAD THREE 2004 FORD CROWN VICTORIA'S (POLICE INTERCEPTORS) DEVELOP AXLE PROBLEMS IN THE LAST SIX MONTHS. IT SEEMS AS IF THESE AXLES ARE WEARING OUT PREMATURELY, I HAVE HAD TO REPLACE THE AXLES ON CARS WITH 40000, THIS IS UNHEARD OF IN A POLICE CAR. THE PROBLEM SEEMS TO START WITH A NOISE COMING FROM THE REAR OF THE CAR. *NM
2004 FORD CROWN VICTORIA LX. 4 DOOR SEDAN. STEERING COLUMN IS NOT ALIGNED WITH FRONT SEAT. THE COLUMN IS 3" OFF CENTER TOWARDS THE DRIVERS DOOR .FORD REPS. TELL ME THAT'S THE WAY THE CAR WAS MANUFACTURED. THAT'S FINE, BUT IF YOU HAPPEN TO HAVE A HEALTH CONDITION SUCH AS A CHRONIC BACK PROBLEM ITS VERY BOTHERSOME TO THE POINT OF HAVING TO SELL THE CAR. TOO BAD, I USED TO BE A FORD GUY BUT I AM FORCED TO SHOP AT A DIFFERENT DEALER. *JB
ROUTINELY WHEN DRIVING MY 2004 FORD CROWN VICTORY (USED AS A HACKNEY CARRIAGE) AUTOMOBILE EXHIBITS VIOLENT, POTENTIALLY DEADLY BEHAVIOR. THE LOSES ITS OPERATIONAL ABILITY AND DRIVING CONDITIONS. THE LATEST NEAR-ACCIDENT SITUATION UNFOLDED AS FOLLOWS: WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 50 MPH THE AUTOMOBILE JUMPED (SWERVED) FROM THE LEFT LANE TO THE RIGHT LANE WITHOUT ME HAVING MOVED THE STEERING WHEEL. WHEN I RETAINED CONTROL OF THE VEHICLE AND ATTEMPTED TO SLOW DOWN, THE CAR DID NOT RESPOND, BUT PROCEEDED TO JERK FORWARD AT A DECREASING SPEED AND VIBRATE FEVERISHLY. THE BRAKE PEDAL APPEARED TO BE JAPED HALF-WAY TO THE FLOOR. THE REAR-AXLE BEARINGS PRODUCED A LOT OF NOISE. ON TWO OTHER OCCASIONS (DURING COLD WEATHER) THE ENGINE SHUT-OF WHILE I WAS DRIVING THE CAR. AFTER THE CAR STOPPED, I WAS ABLE TO START THE ENGINE. AFTER, THE VEHICLE CONTINUED TO JERK VIOLENTLY FORWARD AND BACKWARD. WHEN STEERING THE CAR HOME, THE ANGLE OF AT WHICH I HELD THE STEERING WHEEL, DID NOT CORRESPOND TO THE DIRECTION THAT THE CAR WOULD TRAVEL IN. THE VEHICLE WAS PURCHASED PRE-OWNED WITH 4,000 MILES ON IT AND THESE SEVERE INCIDENTS BEGAN OCCURRING AFTER ANOTHER 2,000 MILES. THE VEHICLE HAS BEEN AT THE DEALERSHIP DOZENS OF TIME, EACH TIME THE SERVICE TECHNICIANS SAID THAT THE CAR IS OPERATING AS DESIGNED. TWICE, WARRANTY SERVICE WAS DENIED. THE VEHICLE CURRENTLY HAS 26,000 MILES. FORD IS NO WILLING TO SOLVE THESE POTENTIALLY DEADLY ISSUES. AS A TAXI DRIVER, I AM IN THIS VEHICLE FOR 12 HOURS
DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT IN NORMAL CONDITIONS AT NO PARTICULAR SPEED, THE HEADLIGHTS INTERMITTENTLY FLASHED ON AND OFF. AS A RESULT OF THIS HAPPENING, THE DIMMER SWITCH WAS ADJUSTED FROM DIM TO BRIGHT, ALLOWING THE LIGHTS TO OPERATE MOMENTARILY. THE LOCAL DEALERSHIP PERFORMED DIAGNOSTIC TESTING ON THE VEHICLE. THE PROBLEM COULD NOT BE DUPLICATED, ALTHOUGH DEALERSHIP PERSONNEL TEST DROVE THE VEHICLE.
DT: THE CONTACT STATED THE REAR AXLE NON POWERED ASSEMBLY EXPERIENCED EXTENSIVE WEAR. AS A RESULT, THERE WAS A SEVERE VIBRATION WHILE DRIVING. THE VEHICLE WAS TAKEN TO A SERVICE REPAIR SHOP, AND THE MECHANIC CONTACTED A LOCAL DEALERSHIP ABOUT THE ISSUE. A FACTORY AUTHORIZED AXLE REPLACEMENT KIT WAS PURCHASED; PART #3W1Z4A109AA. USING THE NEW AXLE KIT THE OLD AXLE ASSEMBLY WAS REPLACED. THERE HAVE BEEN NO FURTHER PROBLEMS. THIS VEHICLE WAS FOR POLICE USE.*AK UPDATED 01/11/06. *JB
THE VEHICLE WAS PARKED AND TURNED OFF. FIFTEEN MINUTES LATER THE CONSUMER WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT RESPONDED AND PUT THE FIRE OUT. THE VEHICLE WAS TOTALED. *AK CONSUMER STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT. THE MANUFACTURER WAS GOING TO SEND AN ENGINEER TO INVESTIGATE THE FIRE. WITNESSES SAID THAT WHILE THE VEHICLE WAS BURNING THEY COULD HEAR THE ENGINE TRYING TO START. *JB *NM
DRIVING DOWN INTERSTATE 70 AT 75 MPH. SUDDEN BLOW-OUT OF THE SIDEWALL OF A MICHELIN TIRE WITH 1825 MILES ON IT. THE DEALER SAID THEY HAD NEVER SEEN ANYTHING LIKE IT ON A MICHELIN BEFORE. I HAVE SINCE HEARD OTHERWISE. THEY COULD NOT GET A REPLACEMENT FOR SIX DAYS AND HAD TO RENT ME A CAR TO USE. THERE WERE NO OTHER MICHELIN TIRES OF THAT SIZE ANYWHERE IN THE STATE. THIS IS A NEW FORD CROWN VICTORIA LESS THAN 60 DAYS OLD. RIGHT FRONT TIRE. VERY EXCITING RIDE FOR A FEW MOMENTS! LOTS OF SMOKE.*AK
TROOPER WAS ON PATROL, WHILE DRIVING, HE HEARD A LOUD NOISE FROM THE FRONT OF THE VEHICLE, FELT A SHIMMY IN THE STEERING, PULLED OVER AND OBSERVED THE RT FRT TIRE WAS SUDDENLY LOW ON AIR. HE RETURNED TO STATION, PARKED THE CAR AND CONTINUED HIS PATROL IN ANOTHER CAR. WHEN HE RETURNED TO STATION, THE RIGHT FRONT TIRE ON THE PARKED CAR WAS TOTALY FLAT. THE TIRE WAS EXAMINED BY A FORD DEALER, WHO FOUND THE WHEEL HAD AN APPROX 1/8" CRACK APPROX 16" LONG IN THE WHEEL. THE WHEEL WAS REPLACED BY THE DEALER.*AK
PREMATURE BEARING & AXLE WEAR ON REAR AXLES. (AXLE MAY BREAK IF NOT REPAIRED). *AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Ford Crown Victoria → · Every Crown Victoria year → · How the figures are calculated →