2004 Ford Crown Victoria complaints

THE STEERING COLUMN TIGHTENS UP PERIODICALLY, RESULTS IN HARD STEERING, HAVE BEEN USING WD40 TO LOOSEN UP , NOTICED RECALL FOR 2005 MODEL YEARS AND UP. BLOWER MOTOR SHUTS DOWN PERIODICALLY RESULTING IN LOSS OF VISION FROM LACK OF DEFROSTERS, PROBLEM IS A HARD TO REACH CONNECTOR PLUG UNDERNEATH HOOD,TRIED CLEANING,WILL NOT CLEAR PROBLEM,NO CORROSION NOTICED.HEADLIGHTS REPAIRED UNDER RECALL, LIGHTING CONTROL MODULE REPLACED. *TR

THE HEADLIGHTS STOPPED WORKING AT NIGHT TIME. *TR

DRIVING S ON M-10 FROM I-94 TO I-75 ENTRANCE RAMP. I ENTERED THE RAMP AT 25- 30 MPH WHEN THE STEERING LOCKED UP, I COULD NOT TURN THE WHEEL. BEFORE I KNEW IT I HIT THE CURB AND THEN ROLLED OVER APPROX. 3 TIMES DOWN AN EMBANKMENT AND FINALLY HITTING A CONCRETE BARRIER WHICH STOPPED THE CAR. AFTER THE ACCIDENT, THE HEAT SHIELD FROM THE DRIVERS SIDE EXHAUST MANIFOLD WAS FOUND UNDER THE CAR, YOU COULD SEE IT RUSTED OFF AND YOU COULD SEE THE MARKS ON IT WHERE IT JAMMED THE STEERING SHAFT AND THE ENGINE BLOCK (STILL HAVE THE PART). BECAUSE OF THE COST CUTTING IN MATERIALS IN THE MANUFACTURING OF THIS HEAT SHIELD OUT OF SHEET METAL AND NOT OUT OF STAINLESS STEEL IT IS THE CAUSE OF THIS ACCIDENT. NOW BECAUSE OF THIS INFERIOR DESIGN AND THE ACCIDENT IT CAUSED, I'M DEALING WITH TBI, PTSD, PBA, NECK INJURY, LOWER BACK INJURY (WHICH IS AFFECTING MY LEGS MAKING IT DIFFICULT TO WALK). A FEW DAYS BEFORE THE ACCIDENT I GRADUATED WITH A BACHELORS DEGREE IN MARKETING, BUT NOW BECAUSE OF MY INJURIES I AM UNABLE TO WORK. THIS NEEDLESS ACCIDENT HAS CAUSED ME FINANCIAL HARDSHIP, I LOST MY HOME, UNABLE TO PAY MY STUDENT LOANS, UNABLE TO PAY MY BILLS. THIS ALL STEMS FROM SOMEONE AT FORD'S DECIDING TO CUT COSTS IN THE MANUFACTURING OF THE HEAT SHIELD OUT OF SHEET METAL INSTEAD OUT OF STAINLESS STEEL. FORD SHOULD HAVE REALIZED THAT A MAJORITY OF THESE CROWN VICTORIA'S ARE OWNED IN AREAS WHERE SALT IS USED IN THE WINTER. YOU WOULD THINK FORD'S BEING LOCATED IN DEARBORN, MICHIGAN WOULD USE COMMON SENSE

THE HEADLIGHTS SHUT OFF WHILE DRIVING AT NIGHT AND HAD TO PULL AND HOLD THE HIGHBEAM/FLASH TO PASS LEVER. THE HEADLIGHTS NOW TURN OFF INTERMITTENTLY AND MORE FREQUENTLY AND THIS IS A HUGE PROBLEM SAFETY WISE AND EXPENSIVE WHEN A COP PULLS ME OVER AND GIVES YOU A CITATION! NOW THE HEADLIGHTS GO OFF FOR LONGER PERIODS AND MORE FREQUENT AND IM AFRAID TO GO OUT AT NIGHT WITH THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY MALFUNCTION AND SHUT OFF. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING WITH THE HEADLIGHTS ON THEY WOULD SUDDENLY MALFUNCTION AND SHUT OFF. THE CONTACT INDICATED THAT TURNING THE HEADLIGHT SWITCH ON AND OFF OR TURNING THE SWITCH FROM LOW TO HIGH BEAM WOULD CORRECT THE DEFECT. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

BEGINNING IN SUMMER 2013, STEERING BECAME NOTICEABLY TIGHTER WHEN MAKING SLOW SPEED TURNS. NOVEMBER 2013 THE VEHICLE WAS BROUGHT TO A FORD DEALERSHIP TO HAVE AN ALIGNMENT DUE TO TIRES CONTINUOUSLY WEARING ON INSIDE WALLS, WHICH I SUSPECT IS DUE TO THE STEEL WHEEL RECALL (NHTSA CAMPAIGN NUMBER: 07V079000) BUT FORD WILL NOT HONOR IF THE CAR IS IN PRIVATE POSESSION. AFTER THE VEHICLE WAS SERVICED, I WAS ADVISED THE STEERING SHAFT WAS SEVERELY CORRODED. UPON RESEARCH, I DISCOVERED OTHER OWNERS EXPERINCING THE SAME ISSUES. FORD ISSUED A RECALL (FORD RECALL #13S08) TO INSPECT AND REPLACE THE UPPER AND LOWER STEERING SHAFT ONLY FOR 2005-2011 MODELS. THE DEALERSHIP ADVISED ME TO CONTACT FORD DIRECTLY, AND I DID. I EXPRESSED MY CONCERNS THAT THIS IN AN IMMEDIATE SAFETY CONCERN AND FEEL THAT IT SHOULD BE INCLUDED IN THE RECALL. I WAS ADVISED BY FORD THAT THEY SPOKE WITH THE SERVICE MANAGER AT MY DEALERSHIP AND VERIFIED THAT MY CAR IS INDEED HAVING ISSUES THAT ARE EXACTLY LIKE THE RECALL INCLUDED. I WAS TOLD THAT MY CAR WAS NOT INCLUDED IN A RECALL AND THAT THEY WOULD KEEP MY INFORMATION ON FILE FOR THEM TO REVIEW IN THE EVENT OF A FUTURE RECALL. I AM HAVING AN INDEPENDENT MECHANIC REPLACE THE UPPER AND LOWER SHAFT AS SOON AS POSSIBLE BECAUSE OF THE HIGH CHANCE IT COULD BECOME DISENGAGED AND RENDER THE VEHICLE INOPERABLE. I STRONGLY URGE THE NHTSA TO INVESTIGATE THIS AND OTHER CASES OF 2004 CROWN VICTORIA (CVPI) OWNERS WHO COMPLAIN OF BOTH THE STEERING ISSUE AND THE RECALL THAT FORD FAI

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS INTERMITTENTLY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE HEAD LIGHTS FAILED. THE CONTACT ALSO STATED THAT A FEW MONTHS LATER, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED AND THAT THEY COULD NOT DETERMINE THE CAUSE OF THE HEADLIGHT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 86,947.

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 10 MPH, HE TURNED THE STEERING WHEEL BUT HAD TO INCREASE HIS EFFORT. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION AND THEY STATED THAT THE STEERING COLUMN SHAFT WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,298.

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE HEADLIGHTS FAILED BY BLACKING OUT FOR LONG PERIODS OF TIME. THE VEHICLE WAS NOT REPAIRED AND MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11,500. *TR

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS STOPPED ILLUMINATING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE DIMMER SWITCH WAS REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. *TR

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THERE WAS NO RECALL AND OFFERED NO OTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 112,000.

DRIVING TO WORK MY HEADLIGHTS WENT OUT. WOULD NOT TURN BACK ON. HELD THE LEVER TO KEEP THE HI-BEAMS ON AND APPROXIMATELY 8 MILES LATER RELEASED LEVER AND HEADLIGHTS CAME ON AND REMAINED ON FOR THE LAST COUPLE OF MILES TO MY OFFICE. PUSHING THE LEVER TO TURN ON HI-BEAMS DID NOT WORK, I HAD TO PULL AND HOLD THE LEVER TOWARD ME TO KEEP THE HI-BEAMS LIT. THIS IS THE THIRD TIME WITHIN THE LAST 2 MONTHS THAT THIS HAS OCCURRED AND IS A GRAVE SAFETY HAZARD... I HAVE SET UP AN APPOINTMENT AT FORD TO REPLACE THE LIGHTING CONTROL MODULE ($478) PLUS LABOR. SINCE THIS HAS BEEN A KNOWN ITEM FOR SOME TIME FORD SHOULD BE REQUIRED TO DO A RECALL FOR SUCH A SERIOUS EQUIPMENT FLAW. *TR

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 84,000. *TR

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS FAILED. THE HEADLIGHTS RE-ILLUMINATED AFTER APPROXIMATELY THIRTY MINUTES HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. *TR

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS BEGAN FLASHING INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEAD LIGHTS WOULD TURN OFF SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 175,000 AND CURRENT MILEAGE WAS 177,000.

HEAD LIGHTS WENT OUT WHILE DRIVING. STOPPED, PULLED OVER, DIDN'T WANT TO DRIVE AT NIGHT WITHOUT LIGHTS. CHECKED ALL FUSES, ALL SEEMED TO BE OK. FUMBLED WITH THE SWITCH AND WIRES AND CONNECTIONS, AND FOR AWHILE CONTEMPLATED HOW WE WOULD GET OURSELVES, AND THE CAR HOME WITHOUT ANY LIGHTS? STARTED THE CAR BACK UP AND THE LIGHTS WORKED.....RESUMED OUR DRIVE HOME....BUT LIGHTS WENT OUT AGAIN.....DECIDED TO RISK IT AND CONTINUED HOME WITHOUT HEAD LIGHTS. TOOK THE CAR TO A FORD SERVICE STATION THE NEXT WEEK, THEY SAID IT MUST BE THE SWITCH, PUT IN A NEW SWITCH AND SAID IT WAS FIXED.........PICKED IT UP AFTER WORK, AND HEADED FOR HOME, MADE IT A 1/4 MILE BEFORE THEY WENT OUT AGAIN. GOT ON THE INTERNET AND DISCOVERED THAT THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THE CROWN VICTORIA AND TO FIX IT, IT TAKES A FORD RE-- DESIGNED LIGHTING CONTROL MODULE...TO THE TUNE OF ABOUT $500.00...FORD OBVIOUSLY KNOWS THIS IS A DESIGN AND SAFETY PROBLEM, WHY AREN'T THEY TAKING CARE OF THE PROBLEM.....BEFORE PEOPLE ARE KILLED???? *TR

I WAS AT DRIVE THROUGH TELLER WHEN THE AUTOMATIC HEADLIGHTS, AC, INSTRUMENT GAUGES, ODOMETER, AND SPEEDOMETER FAILED AT ONCE. INITIALLY THE DETERMINATION WAS IT WAS THE OVERDRIVE SWITCH IN THE GEARSHIFT, APPARENTLY A WIRE WAS SHORTING OUT BECAUSE IT TRAVELS IN AN AREA WHERE THE INSULATION WEARS AND SHORTS TO METAL. HOWEVER, AFTER HAVING DISCONNECTED THE OVERDRIVE AND WAITING FOR A REPLACEMENT WIRING HARNESS, THE AUTOMATIC HEADLIGHTS HAVE GONE OUT ALONG WITH THE PERMANENT HIGH BEAMS. IT WILL TURN ON THE LIGHTS IF YOU USE MANUAL LIGHTS INSTEAD OF AUTOMATIC HEADLIGHTS. ALSO HEADLIGHTS GO OUT ON THE INTERSTATE FOR NO REASON WHATSOEVER. RETURNED TO MECHANIC AND I WAS ADVISED THAT IT NEEDS A LIGHT CONTROL MODULE AND THAT THE LCM IS NOTORIOUS FOR FAILURES ESPECIALLY WITH HEADLIGHTS. COST OF REPLACING THE LCM IS EXORBITANTLY HIGH AND NO NEW PARTS ARE AVAILABLE THROUGH FORD AS THEY QUIT MAKING THEM. CARDONE SELLS THE LCM FOR SEVERAL HUNDRED DOLLARS INCLUDING CORE COST. FORD SHOULD NUT UP TO THIS ONE. THIS IS A DANGEROUS PRODUCT. PEOPLE CAN GET KILLED WHEN THEIR HEADLIGHTS SUDDENLY GO OUT AT HIGH SPEEDS AT NIGHT! TRUST ME. NOT ALL LANES ON THE INTERSTATE ARE LIT. THIS IS REALLY A DANGEROUS SITUATION. I NOW FORD LIKES TO COUNT BEANS, BUT IS IT REALLY WORTH RISKING HUMAN LIFE AND LIMB TO SAVE A FEW BUCKS? *TR

WE WERE DRIVING ON THE FREEWAY AT NIGHT AND HEADLIGHTS TURNED OFF. SINCE THEN, THE LIGHTS INTERMITTENTLY WORK. THEREFORE WE HAVE HAD TO CONTINUALLY HOLD THE FLASH BEAMS UP IN ORDER TO CONTINUE DRIVING SAFELY AT NIGHT. *TR

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING 35 MPH WHEN BOTH HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 80,500.

HEAD LIGHTS FAILED SEVERAL TIMES. PROBLEM IS INTERMITTENT. APPEARS LIGHT CONTROL MODULE IS DEFECTIVE. FORD IS AWARE OF THIS PROBLEM, BUT IS UNABLE OR UNWILLING TO ISSUE A RECALL. THIS IS AN EXTREMELY DANGEROUS SITUATION. *JS

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 30 MPH AT NIGHT, THE HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WOULD ILLUMINATE AND STOP ILLUMINATING ON THEIR OWN BECAUSE THE LIGHT CONTROL MODULE WAS DEFECTIVE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 88,000.

THE # 6 SPARK PLUG BLEW OUT OF MY ENGINES CYLINDER HEAD ALSO I HAVE A PROBLEM WITH AIR LEAKING FROM MY WHEELS & A VIBRATION AT HIGHWAY SPEEDS. *TR

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE FRONT AUTOMATIC HEADLIGHT FAILED WITHOUT WARNING. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. THE CONTACT RESTARTED THE VEHICLE BUT THE AUTOMATIC LIGHTS WERE STILL NOT WORKING. THE CONTACT ACTIVATED THE HEADLIGHTS WITH THE MANUAL SWITCH. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR LOCAL MECHANIC. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING AND WOULD NOT ILLUMINATE AFTER THE CONTACT ATTEMPTED TO RE-ENGAGE THE HEADLIGHTS. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 49,000.

HEADLIGHT FAILURE OF BOTH LOW AND HIGH BEAM AT ALL SPEEDS. INTERMITTENT FAILURES BEGINNING AT END OF MARCH 2011 AT APPROXIMATELY 92,000 MILES AND FINALLY TOTAL FAILURE IN JUNE 2011. VERY DANGEROUS IF NOT IN SAFE LOCATION TO PULL OVER OR IN MIDDLE OF CRITICAL DRIVING MANEUVERS SUCH AS PASSING, SHARP TURNS, ETC. CONTACTED LOCAL FORD DEALER PARTS DEPARTMENT AND THEY CONFIRMED NO TECH BULLETINS ISSUED BY FORD OR OTHER RECALLS, AND COST OF REPLACEMENT LIGHT CONTROL MODULE, OR LCM, TO BE $511. CONTACTED FORD CUSTOMER RELATIONS VIA THEIR WEB SITE, AND IT WAS CONFIRMED THERE IS NO WARRANTY OR OTHER FORMAL ACTIONS-CONSIDERATIONS. HAVE OWNED PREVIOUS VERSIONS OF THIS FORD MODEL, ALL FOR A LONGER PERIOD OF TIME THAN THE SUBJECT 2004 CROWN VICTORIA MODEL, 1982 MERCURY GRAND MARQUIS, 1987 CROWN VICTORIA, 1991 CROWN VICTORIA, AND 1995 CROWN VICTORIA, AND NONE OF THEM HAVE EXHIBITED THIS PROBLEM. GIVEN THAT, THIS IS A FUNDAMENTAL DEGRADATION IN SAFETY, IN ADDITION TO A DECLINE IN DURABILITY AND RELIABILITY. UNDERSTAND NHTSA OPENED A CASE OR INVESTIGATION FILE PE08-066 IN LATE 2008 WHICH WAS CLOSED IN EARLY 2009, SO THAT WOULD HAVE OR IS NOT TAKING INTO ACCOUNT FAILURES OR RELATED INCIDENTS THAT OCCURRED AFTERWARDS. HAVE REPLACED LCM WITH NEW UNIT WHICH HAS CORRECTED THE PROBLEM FOR NOW.

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND WOULD FLICKER ON AND OFF WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE MAIN ELECTRICAL MODULAR CONTROL BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 179,734.

LIGHT CONTROL MODULE FAIL FORD HAS UPGRADED THIS ITEM 22 TIMES SO FAR AND FAIL TO DO ANY THING ABOUT FOR CONSUMERS THAT HAVE THIS PROBLEM I DON'T UNDERSTAND WHY THERE IS NO RECALL ON THIS PART HEADLIGHTS WHEN TURN ON DON'T GO ON OR HEADLIGHTS GO OUT WHEN DRIVING LIGHT SWITCH TURNED TO ON SOMETIMES WORKS AND SOMETIMES IT WONT TURN LIGHTS ON... I HAD IT DIAGNOSIS AT A FORD DEALER AND THEY COME UP WITH DEFECTIVE COMPONENT IN LIGHT CONTROL MODULE AT AN OUTRAGEOUS PRICE OF 707.00 AND ANOTHER 200.00 HUNDRED TO PROGRAM IT AND YET ANOTHER 200.00 TO INSTALL IT.... THERE MUST BE TOLD TO RECALL THIS MODULE AND REPLACE IT I WISH EVERYONE WITH THIS PROBLEM WOULD FILE COMPLAINT WITH NSTB NATIONAL SAFETY TRANSPORTATION BOARD I UNDERSTAND NOW THAT THE NEW MODULE WHICH FORD MAKES NOW COME ALREADY PROGRAMMED SO WHY WOULD THEY CHARGE FOR IT AGAIN PEOPLE PLEASE FILE COMPLAINT LETS MAKE FORD LISTEN TO US FORD CUSTOMERS.... THANK YOU FOR LISTENING... I HOPE SOMETHING WILL BE DONE SOON [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SHUT OFF WITHOUT WARNING. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT MILEAGE WAS 59,200. THE APPROXIMATE FAILURE MILEAGE WAS 58,500. UPDATED 11/29/11 *CN

DUE TO FAULTY MANUFACTURING BY FORD, I HAVE FAULTY HEADLIGHTS. ON MORE THAN 20 OCCASIONS I HAVE BEEN WITHOUT HEADLIGHTS. I HAVE TO WAIT UNTIL THE LIGHTS COME ON BEFORE I CAN PROCEED TO DRIVE THE VEHICLE, ENDANGERING MY LIFE DEPENDING ON MY LOCATION AT THE TIME! PLEASE ASK FORD TO CONSIDER FIXING THE PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED! *TR

I HAVE EXPERIENCED TOTAL HEADLIGHT FAILURE ON MORE THAN 20 OCCASIONS WHILE DRIVING AT NIGHT. SOME OF THE TIME THE FAILURES OCCURRED IN TOTAL DARKNESS ON INTERSTATE AND SECONDARY ROADS. THE FAILURE AFFECTED ALL LIGHTS, INTERIOR AND EXTERIOR. I DEFINITELY THINK THIS CONSTITUTES A SERIOUS SAFETY HAZZARD. ON THE FIRST FAILURE MY SON, DAUGHTER-IN-LAW AND BABY GRAND DAUGHTER WERE BEING TRANSPORTED FROM THE AIRPORT TO MY HOME WHEN THE LIGHTS FAILED ON THE INTERSTATE IN TOTAL DARKNESS AT A SPEED OF ABOUT 65 MPH. MY LOCAL FORD DEALER DOES NOT WANT TO ADDRESS THE PROBLEM AND THE TOTAL COST TO REPLACE THE LIGHT CONTROL MODULE IS MORE THAN $600.00 I LEARNED FROM THE NHTSA WEBSITE THAT THERE HAVE BEEN MORE THAN TWO THOUSAND CLAIMS RELATED TO HEADLIGHT FAILIRE ON THE 2001-2004 FORD CROWN VICTORIA. IT APPEARS THAT NHTSA OPENED A CASE ON THIS MATTER IN 2008, REFERENCE ACTION NUMBER PE08066, CLOSED IT ON 24 MARCH 2009, INDICATING THAT THE ISSUE WOULD BE MONITORED AND NHTSA RESERVED THE RIGHT TO REOPEN THE CASE. I HEREBY RESPECTFULLY REQUEST THAT ACTION NUMBER PE08066 BE REOPENED AND THAT FORD MOTOR COMPANY ASSUME RESPONSIBILITY FOR THE OBVIOUS FAULTY LIGHT CONTROL MODULES. RESPECTIVELY SUBMITTED. *TT

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 40 MPH BOTH HEADLIGHTS SUDDENLY SHUT OFF. THE CONTACT HAD TO EITHER ACTIVATE THE HIGH BEAMS OR PULL OVER AND SHUT THE VEHICLE OFF AND RESTART IT IN ORDER FOR THE HEADLIGHTS TO WORK. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THE VEHICLE WAS VERY UNSAFE TO DRIVE AT NIGHT. THE FAILURE MILEAGE WAS 125,000. UPDATED 11/03/11*LJ

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SHUT OFF SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 52,000. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH HE HEARD A LOUD RATTLING NOISE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT THE RIGHT REAR WHEEL BEARING AND AXLE FRACTURED AND NEEDED TO BE REPLACED. THE WHEEL BEARING AND AXLE WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. IN APPROXIMATELY TWO WEEKS, HE BEGAN TO HEAR THE SAME RATTLING NOISES AGAIN. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO ADVISED HIM THAT THE LEFT REAR BEARING AND AXLE HAD FRACTURED AS WELL AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SHUT ON AND OFF INTERMITTINGLY AND SOMETIMES, WOULD NOT ILLUMINATE. THE VEHICLE WAS NEITHER INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

MY 2004 FORD CROWN VICTORIA, A FORMER CHP VEHICLE TURNED INTO A TAXI AT 102,000 MILES, BEGAN TO EXPERIENCE HEADLIGHT PROBLEMS WHEN I WOULD STOP AND TURN OFF THE ENGINE BRIEFLY, RETURN, RESTART, AND WITHIN A SHORT TIME THE HEADLIGHTS WOULD FAIL. AFTER A COUPLE MINUTES THE HEADLIGHTS WOULD COME BACK ON. THIS PROBLEM PROGRESSED TO LESS PREDICTABLE FAILURE OF THE HEADLIGHTS WHEN RUNNING. FAILURE OF THE LIGHT CONTROL MODULE WAS DIAGNOSED AT !50,000 MILES AND I FOUND A TAXI DRIVER WHO HAD OVERCOME THE SAME PROBLEM AND REWIRED FROM THE GREEN/BLACK WIRE BEHIND THE LIGHTS CONTROL SWITCH THRU THE FIREWALL TO A BUILT-UP POWERED RELAY AND THEN TO THE HEADLIGHTS. IT HAS WORKED FINE, NOW 197,000 MILES, EXCEPT THAT THE HI-BEAMS HAVE FAILED IN THE SET POSITION BUT STILL WORK IN THE TEMPORARILY POSITION. COST $60. GOOD LUCK. I KNOW PERSONALLY OR ANECDOTALLY OF 6 OTHER 2004 CROWN VIC"S IN SACRAMENTO THAT HAVE EXPERIENCED THE SAME PROBLEM. WHEN WILL BIG BROTHER RECOGNIZE THAT THIS PROBLEM REQUIRES A RECALL? *TR

TL* THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY WITHOUT WARNING. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL AND THE BRAKE LIGHTS WOULD REMAIN ILLUMINATED DURING THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE YET SUGGESTED THAT THE FAILURE COULD BE A RELAY THAT WAS OVERHEATING AND CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 123,000.

WHILE OPERATING THE VEHICLE AT NIGHT, THE HEADLIGHTS STOPPED WORKING. ALL OTHER EXTERIOR LIGHTS CONTINUED TO OPERATE. LOSS OF HEADLIGHTS ALMOST CAUSED A CRASH. THIS HAS HAPPENED 3 OTHER TIMES SINCE THEN. LIGHTS STOP WORKING AND START BACK UP BY THEMSELVES.

HEADLIGHTS GO OUT INTERMITTENTLY WHILE DRIVING. DIAGNOSTIC TEST DONE AT FORD DEALERSHIP SERVICE CENTER RESULTED IN A DETERMINATION THAT THE INTERNAL LIGHT CONTROL MODULE WAS FAULTY. PART # 4W72-13C788-BC. *TR

EXPERIENCED UNINTENDED ACCELERATION. VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, WITH MY FOOT ON THE BRAKE. SUDDENLY THE ENGINE RACED, PROPELLING MY VEHICLE INTO THE REAR OF THE STOPPED VEHICLE IN FRONT OF ME, CAUSING BODY DAMAGE TO BOTH. THIS WAS THE FOURTH OCCURRENCE OF THE SAME PROBLEM, THREE WHILE I WAS DRIVING, ONCE WHEN MY WIFE WAS DRIVING, DATING BACK TO NOVEMBER, 2010. WE WERE INFORMED, BY THE ONE REPAIRING THE BODY, THAT HE EXPERIENCED THE SAME PROBLEM WHEN DRIVING OUR VEHICLE INTO HIS SHOP. HE CAN VERIFY THIS OCCURRENCE. OBVIOUSLY, THIS IS A SERIOUS PROBLEM, AND IT HAS ALREADY CAUSED CONSIDERABLE STRESS AND ANGST FOR BOTH OF US. THE CONSEQUENCES COULD BE MOST SEVERE. TO MY KNOWLEDGE THERE HAS BEEN NO RECALL RELATIVE TO THIS PROBLEM, BUT I FEEL VERY STRONGLY THAT IT SHOULD BE REQUIRED. *TR

2004 FORD CROWN VIC HEADLIGHTS TURN OFF JUST WHENEVER AND COME BACK ON JUST WHENEVER. IT IS THE LIGHT CONTROL MODULE. A VERY EXPENSIVE REPAIR. THIS PARTICULAR VEHICLE IS A FIRE DEPARTMENT VEHICLE PAID FOR AND MAINTAINED BY TAXPAYERS. FORD PRICE FOR THE PART IS $840.00. FORD SHOULD RECALL THE 2004 FORD CROWN VIC LIGHT CONTROL MODULE (LCM). REPAIR OR REPLACE THIS PART. IT IS A HAZARD. YOU NEVER KNOW WHEN THE HEADLIGHTS ARE GOING TO NOT OPERATE. *TR

I WAS COMING HOME FROM WORK, AND I PULLED INTO A LOCAL SUBWAY SHOP, RECEIVED MY FOOD, AS I WENT TO TURN ON MY CAR, THE AUTOMATIC LIGHTS DID NOT COME ON, THE PARK LIGHTS DID, BUT NOT THE AUTOMATIC LIGHTS, I FLICKED THE LEVER TO HIGH BEAM BUT TO MY SURPRISE NO LIGHTS. I PULLED THE LEVER BACK AND HELD IT, UNTIL I GOT HOME, THIS IS A VERY DANGEROUS SITUATION... *TR

I REPLACED THE FUEL PUMP, IT WORKED FOR TWO WEEKS, FAILED REPLACE THE FUEL PUMP WORKED FOR TWO MORE WEEKS THEN IT FAILED, TOOK IT TO FOR THEY REPLACED THE FUEL MODULE AND FUEL PUMP, TWO WEEKS LATER SAME PROBLEM FAILED FUEL PUMP. FOR FORD HAS NO IDEA. *LN

TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AT NIGHT AND WHEN HE ATTEMPTED TO USE THE HIGH BEAMS, HE HAD TO HOLD AND PULL THE SWITCH FOR THEM TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE HEADLIGHT CONTROL MODULE FAILED. THE VEHICLE WAS BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 49,000.

ON 12/29/2010 [XXX]WAS DRIVING HER 2004 CROWN VICTORIA (VIN NUMBER [XXX]) WHEN THE CAR ACCELERATED OUT OF CONTROL. SHE IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND TURNED OFF THE CAR. SHE THEN RETURNED HOME. [XXX] HER SON THEN TOOK THE CAR OUT TO CHECK THE PROBLEM. HE REACHED A SPEED OF 40 MPH AND TOOK HIS FOOT OFF THE ACCELERATOR AND THE CAR WOULD NOT SLOW DOWN UNTIL HE DEPRESSED THE BRAKE PEDAL. WE CONTACTED FORD AT 800-392-3673 AND WAS TOLD TO TAKE THE CAR TO THE LOCAL DEALERSHIP COURTESY FORD IN ROME GEORGIA. I SPOKE TO A CHRIS AT COURTESY FORD (706-235-4453) IN THEIR SERVICE DEPARTMENT AND WAS TOLD THERE WOULD BE A $79.95 TO CHECK FOR A PROBLEM. I TOLD HIM THAT WITH ALL THE RECENT PROBLEMS WITH UNATTENDED ACCELERATION PROBLEMS THERE SHOULD BE NO CHARGE TO CHECK THIS WHICH[XXX] REFUSED AND I TOLD HIM I WOULD FILE A REPORT WITH NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2004 FORD CROWN VICTORIA - HEAD LIGHTS TURNS OFF WHILE DRIVING - SPOKE TO FORD AGENCY AND SAID PROBLEM IS IN THE HEADLIGHT CONTROL MODULE AND MODULE MUST BE REPLACED - $511 PART - SAID A COMMON PROBLEM. LIGHTS TURN BACK ON AFTER 1-2 MINUTES. VERY DANGEROUS SITUATION. *LN

WHEN DRIVING AT NIGHT, THE HEADLIGHTS WILL SHUT OFF ABRUPTLY CAUSING A SERIOUS DRIVING HAZARD VIA GREATLY REDUCED VISIBILITY. PARKING LIGHTS WILL FUNCTION, AND BRIGHT FLASH WILL WORK, BUT NO HI BEAM IS AVAILABLE UNLESS THE FLASH LEVER IS HELD. LIGHTS MAY GO BACK ON AT ANY TIME, OR NOT TURN ON UNTIL THE NEXT TIME CAR IS STARTED AT NIGHT. *TR