2000 Ford Contour complaints

INSURED REPORTS CRUISE CONTROL WOULD NOT DISENGAGE, VEHICLE REPORTEDLY ACCELERATED, AND COULD NOT BE CONTROLLED. DRIVER LOST CONTROL AND STRUCK ANOTHER VEHICLE AND GUARD RAIL. DT

WHILE APPLYING HIS BRAKES,THE PEDAL IS VERY LOOSE TO THE FACT THAT THERE IS A LITTLE BRAKING POWER. PLEASE FILL IN ADDITIONAL INFORMATION DEALER. PH

VEHICLES' INSTRUMENTAL PANEL STARTED TO DELAMINATE. CONSUMER TOOK VEHICLE TO DEALERSHIP TO BE SERVICED, WHO INFORMED THEM AT THAT TIME THERE WAS A RECALL FOR THIS PART. CONSUMER WAS NEVER NOTIFIED, AND RECALL CAMPAIGN HAS EXPIRED. TS *TT. *AK

THE COMPONENT IS IN THE TRUNK. THE VALVE IS HELD BY TABS. IF A TAB COMES LOOSE OR IF THE VALVE POPS OFF, WATER MAY ENTER THE TRUNK COMPARTMENT, CAUSING THE CARPET AND INSULATION TO GET WET AND MOLD TO BUILD UP, REPLACEMENT OF COMPONENTS AND ITEMS STOWED IN TRUNK REQUIRED. DT

WHILE DRIVING THE VEHICLE HER DAUGHTER GOT THE REAR SEAT BELT TANGLE AROUND HER NECK AND STARTING TO TIGHT. PARAMEDIC ARRIVE TO CUT THE REAR SEAT BELT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

CONSUMER STATES THAT WHEN VEHICLE HAS A QUATER TANK OFF FUEL IT WILL CUT OFF AS IF THE TANK IS EMPTY. MR *JB *DT

MFR.# & NHTSA# 01-F-139-000/INSTRUMENT PANEL: THE CONSUMER STATES THAT THE DASH BOARD IS DETACHING FROM THE DEFROSTER GRILL. THE DEALER AND MANUFACTURER HAVE BEEN NOTIFIED AND BOTH INFORMED THAT THE RECALL HAS ENDED IN AUGUST. *TS *SCC *NLM

CUSTOMER SATISFACTION PROGRAM NUMBER 01B78. I CONTACTED WINNER FORD AND THEY TOLD ME THAT THE OFFER EXPIRED THE 31ST OF AUGUST. I DON'T FEEL I SHOULD HAVE TO PAY FOR THIS TO BE REPAIRED . I TOLD THEM THAT I USE MY CAR 6 DAYS A WEEK AND COULD NOT GET IT INTO THE OFFICE BY THE CUT OFF DATE, I ALSO LET THEM KNOW I WOULD NEVER BUY ANOTHER FORD PRODUCT BECAUSE I WAS UNDER THE UNDERSTANDING THAT THE CUSTOMER IS ALWAYS RIGHT. THIS IS A SAFETY HAZZARD AND ALL I WOULD LIKE FOR THEM TO DO IS FIX IT. MR

INSTRUMENT PANEL FOAM AND SKIN PEELED BACK BLOCKING PASSENGER SIDE AIR BAG DOOR. FORD HAD A CUSTOMER PROGRAM TO REPAIR UNTIL JUNE22, 2002. DEFECT DID NOT APPEAR UNTIL AFTER PROGRAM ENDED. CUSTOMER LETTER WAS NEVER PRESENTED TO OWNER AS LETTER WAS SENT BEFORE PURCHASE. FORD WILL NO LONGER COVER REPAIR.FORD HAS BEEN ADVISED THAT AIRBAG IS EFFECTED . LOCAL DEALER REPORTS 8 CURRENT OWNERS HAVE CONDITION AND ARE NOT COVERED BY FORD REPAIR. MR

CONSUMER STATES THAT THE DASHBOARD HAS DISCONNECT FROM THE WINDSHIELD CAUSING A GLARE AND IT IS CAUSING IT TO BE HARD FOR THE CONSUMER TO SEE WHILE DRIVING. DEALER NOTIFIED. NLM

WHEN VEHICLE GET TO HALF A TANK OF GAS IT WILL STALL OUT. CONTACTED DEALER. FUEL PUMP HAD RUSTED ON INSIDE. HAD FUEL PUMP REPLACED 3 TIMES,BUT PROBLEM REOCCURRED. *AK

TOP MOUNTED TAIL LIGHT FAILED. *AK

NO SUMMARY LISATED FOR ABOVE VEHICLE. *AK

THIS VEHICLE STALLED TWICE. ONCE WHILE I WAS GOING 65 MPH ON THE INTERSTATE WITH MY INFANT DAUGHTER IN THE BACKSEAT WITH COAL TRUCKS BEARING DOWN ON ME. WHEN I RETRIEVED IT FROM THE DEALERSHIP THAT AFTERNOON, THEY TOLD ME THEY HAD CLEANED SEDIMENT OUT OF THE TANK. NOW A YEAR LATER, OUT OF WARRANTY, I HAVE HAD TO REPLACE THE FUEL PUMP FOR THE THIRD TIME, THE GAS TANK BECAUSE IT IS RUSTING AWAY FROM THE INSIDE AND THE FUEL FILTER BECAUSE OF THE DEBRIS. MY AFTERMARKET WARRANTY DID NOT COVER THIS REPAIR ($825.52), I CONTACTED FORD, AND THEY REFUSED TO TAKE RESPONSIBILITY. THIS WAS A FIRE AND DEATH WAITING TO HAPPEN. PLEASE CONTACT ME REGARDING THIS CLAIM.. *AK

NHTSA RECALL 01 F 139 000/INSTRUMENT PANEL: RECALL REPAIRS WERE A FAILURE, INSTRUMENT PANEL INSTALLED HAS STARTED TO WARP. REPAIRS WERE DONE AT PIERCE FORD MERCURY DEALER IN SHELBYVILLE, KY. PHONE # 502/633-4535.*AK

WHILE DRIVING VEHICLE DIED OUT/STALLED. TOOK VEHICLE TO DEALER. ENGINE FAILURE. DEALER REPLACED ENGINE.*AK

WHILE DRIVING AT 45MPH VEHICLE LOSS POWER AND CONSUMER WAS FORCED TO PULL OVER, THE VEHICLE SURGES WHEN STOPPED AND AT TIMES WHEN SHIFTING THE GEARS WILL JUMP, THE DEALER HAS BEEN UNABLE TO REMEDY THE PROBLEM. *AK *NLM

CAR ACCELERATES WHEN SPEED CONTROL "SET" IS APPLIED. *AK

WHILE DRIVING RPMS ON THE VEHICLE WILL START TO RISE ON ITS OWN AND CONSUMER CAN NOT SHIFT VEHICLE WHEN THIS HAPPENS, WILL USUALLY HAPPEN WHEN THE TEMPERATURE IS OVER 80 DEGREES. CONTACTED DEALER. *AK THE DEALER WAS UNABLE TO CORRECT THE PROBLEM. *YH

CONSUMER STATES HIS AUTO WILL NOT RUN WHEN IT GETS HOT. HE HAS HAD IT TESTED AND IT IS SHOWING NOTHING IS WRONG WITH THE AUTO, HE HAS HAD IT TO TWO DIFFERENT DEALER. HE WAS TOLD THAT IT WAS SOME WIRING IN THE FUSE BOX THAT IS CAUSING THE PROBLEM. NLM

WHILE STOPPING AT A RED LIGHT CONSUMER WAS REARENDED, AND SEAT BROKE OFF THE TRACK.*AK

WHILE DRIVING AT ANY SPEED VEHICLE STALLS WITHOUT WARNING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

DEFECTIVE FUEL PUMP AND CHECK ENGINE LIGHT ON.

DOOR LOCKS 100% ELECTRONIC; MAY BE TRAPPED IN CAR IF POWER FAILS. *AK

VEHICLE KEPT STALLING AT ANY SPEED. DEALER INSPECTED VEHICLE, AND DETERMINED THAT INTAKE MANIFOLD WAS CRACKED AND NEEDED TO BE REPLACED. *AK

TWO REAR DOORS ON THE VEHCILE ARE NOT PROPERLY ASSEMBLED BECAUSE DUST AND DIRT ENTER VEHICLE THROUGH THOSE DOORS. ALSO, CONSUMER SAT IN BACK SEAT AND HAD TO COVER EYES. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

WHILE TRAVELING AT 55 MPH ON THE HIGHWAY AT NIGHT HEADLIGHTS WITHOUT ANY PRIOR WARNING WENT OUT. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND DEALERSHIP PUT A HEADLIGHT SWITCH INTO VEHICLE, BUT PROBLEM STILL OCCURS.*AK

VEHICLE HAS A BAD SMELL COMING FROM HEATER WHEN TURNING IT ON. DEALERSHIP IS AWARE OF PROBLEM. *AK

THIS VEHICLE IS A DUEL FUEL SYSTEM; NATURAL GAS AND GASOLINE. THIS VEHICLE HAS TWO MODES OF OPERATION CONTROLLED VIA A TOGGLE SWITCH: (1) SWITCH IN THE NG POSITION, WHICH OPERATES THE VEHICLE ON NG AND THEN AUTOMATICALLY SWITCHES TO GASOLINE AND (2)SWITCH IS IN THE GASOLINE POSITION, WHICH COMPLETELY BYPASSES THE NG FUEL ALTOGETHER. ON FRIDAY 8/10/01, A 95 DEGREE DAY, THE CAR WAS SET AT THE NG POSTION. AT AN INTERSECTION I WAS WAITING AT A STOP SIGN WITH THE INTENT ON MAKING A LEFT HAND TURN ACROSS TWO LANES OF A FOUR LANE ROAD. AS I PROCEEDED TO ACCELERATE THE VEHICLE IMMEDIATELY STALLED. THANKFULLY I HAD NOT ACTUALLY ENGAGED THE INTERSECTION. IF I HAD AN ONCOMING DUMP TRUCK WOULD HAVE HIT ME ON THE DRIVERS SIDE. I NOTED THAT THE NG FUEL LEVEL WAS AT ZERO (OR CLOSE TO IT) AND THE ENIGINE SHOULD HAVE SEAMLESSLY KICKED INTO GASOLINE FUEL RESERVE, WHICH WAS FULL. APPARENTLY THIS DID NOT HAPPEN AND RESULTED IN THE STALL. LATER IN THE DAY THIS OCCURRED AGAIN WHILE IN A PARKING LOT. I AM THANKFUL THAT I WAS NOT INJURED AS A RESULT OF THIS PROBLEM.*AK

WHILE SITTING AT A RED LIGHT TODAY MY 2000 SE STARTED MAKING NOISE - TURNED OUT TO BE THE STARTER RUNNING. TOOK THE KEY OUT AND THE STARTER CONTINUED CRANKING THE ENGINE. WAS ABLE TO DASH TO THE TRUNK, RETRIEVE PLIERS AND DISCONNECT THE BATTERY CABLES BEFORE THE CAR STARTED BURNING. THE WIRES IN THE ENGINE COMPARTMENT WERE SMOKING BY THIS TIME. TURNED OUT THAT THE MAIN POSITIVE CABLE HAD CHAFED THROUGH AGAINST THE STARTER SOLENOID WIRE A FEW INCHES AWAY FROM THE BATTERY TERMINAL. THIS IS RIGHT WHERE THE CABLE MAKES A 90 DEGREE BEND AROUND THE TOP OF THE BATTERY BOX. FOUND THE OTHER 2 RED WIRES OF THE TERMINAL ALSO SHOWING SIGNS OF INSULATION WEAR AT THE BEND. AFTER TEARING THE SOLENOID WIRE APART FROM THE MAIN CABLE AND TAPING EVERYTHING UP, I TRIMED THE TOP OF THE BATTERY BOX LOWER AND REPOSITIONED THE WIRING TO AVOID THE SAME THING HAPPENING AGAIN.*AK

DRIVER'S SEAT STAYS LOOSE AND WILL ROCK BACK AND FORTH. CONSUMER HAS ASKED DEALER TO REPLACE SEAT, BUT DEALER WILL NOT REPLACE IT.*AK

REPLACEMENT SEAT TRACK STARTING TO FAIL, FEELING A "ROCKING" IN THE DRIVER SIDE SEAT. *AK

INTERMITTENTLY VEHICLE WOULD NOT START OR WHEN IT DOES, IT IS UNABLE TO SHIFT OUT OF GEAR. ALSO, UNABLE TO REMOVE KEY FROM IGINITION SWITCH AFTER TURNING VEHICLE OFF. VEHICLE WAS TAKEN TO DEALER SHOP ON TWO OCCASIONS, AND INFORMED THAT THEY COULD NOT DUPLICATE PROBLEM. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK

REAR SUSPENSION SYSTEM WAS MAKING A LOUD SQUEAKING NOISE WHILE TRAVELING. VEHICLE WAS INSPECTED BY TWO DIFFERENT DEALERS, BOTH WERE ABLE TO LOCATE THE CAUSE, BUT UNABLE TO CORRECT THE PROBELM. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK

DRIVER'S SEAT IS LOOSE, AFFECTING DRIVER CONTROL OF CAR. ADDITIONALLY, LOOSE SEAT ALSO PRESENTS SAFETY HAZARD IN EVENT OF A CRASH. TWO DEALERS ACKNOWLEDGE PROBLEM BUT BOTH WERE UNWILLING TO FIX. THEY JUSTIFIED THEIR REFUSAL TO FIX BY SUGGESTING THE NEED FOR A RECALL SINCE "ALL CONTOURS HAVE THE SAME PROBLEM". ONE DEALER EVEN USED THE TERM DEFECT TO DESCRIBE THE PROBLEM. *AK

CAR RETURNED TO SHOP SECOND INCIDENT MAY 4 FAILURE TO START SHOP COULDNT DUPLICATE PROBLEM. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WHILE DRIVING AT ANY GIVEN SPEED AND MAKING A TURN TO LEFT, CAR DOESN'T TURN LEFT. THEN, WHEN TURNING WHEEL SLIGHTLY MORE, VEHICLE WILL MAKE A SHARP TURN TO LEFT, CAUSING VEHICLE TO GET OUT OF THE INTENDED LANE TOWARDS VARIOUS OBJECTS, WHICH COULD RESULT IN A CRASH IF HITTING LEFT WALL OF FREEWAY. TO PREVENT A CRASH, CONSUMER MUST "FORCE" WHEEL TO RIGHT BECAUSE IT WILL NOT CORRECT ITSELF IF JUST LETTING GO. THIS DEFECT OCCURS EVERY TIME CONSUMER TURNS VEHICLE TO LEFT, AND IS ESPECIALLY BAD DURING WET CONDITIONS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

ENGINE CHECK LIGHT HAS BEEN ON, AND VEHICLE RUNS ROUGHLY. TOOK VEHICLE TO DEALER 4 TIMES. DEALER STATED THAT CATALYTIC CONVERTER NEEDED TO BE REPLACED. *AK

CONSUMER HAS EXPERIENCED FUEL SPILLAGE, DEALER HAS REPLACED A CANISTER, FUEL NECK, FILLER NECK ASSEMBLY, HOWEVER PROBLEMS STILL OCCUR, CONSUMER STATES PUMP AUTOMATICALLY STOPS AND FUEL GUSHES OUT, DEALER STATED POSSIBLY THE FILLER NECK IS DEFECTIVE DUE TO THEY HAVE A TENDENCY TO STICK RESULTING IN FUEL SPILLS. *SLC

WHILE IN VEHICLE CONSUMER WENT TO CLOSE WINDOW, AND CONSUMER'S NEPHEW HAD HIS FINGER IN WAY, AND WINDOW TOOK CHILD'S FINGER RIGHT OFF. CONTACTED DEALER, AND DEALER WAS UNWILLING TO REMEDY THE PROBLEM. *AK

RECALL 00V350000, FUEL TANK FILLER PIPE GROMMET RECALL DONE, VEHICLE WAS LEAKING FUEL AFTER THAT. TAKEN TO DEALER TWICE BEFORE IT WAS REPAIRED TO SATISFACTION. *AK

BRAKES FAILED CAUSING CONSUMER TO REAR END ANOTHER VEHICLE, CAUSING DAMAGE TO THE FRONT END, AIR BAG DID NOT DEPLOY, THE BRAKES WERE INSPECTED AND SAID TO BE OK BUT ANOTHER ACCIDENT HAPPENED, CONSUMER BELIEVES THE PRESSURE REDUCING VALVES MALFUNCTIONED PRIOR TO RECALL RESULTING IN THE TWO ACCIDENTS. NLM

EMERGENCY BRAKE CABLE CUT BY RUBBING AGAINST TIRE ON LEFT REAR, DUE TO MISMATCHED CABLE GROMMET AND BRACKET. EITHER GROMMET OR BRACKET IS WRONG PART. EITHER AN ASSEMBLY OR DESIGN DEFECT. DAMAGES BOTH TIRE AND CABLE. CAN EMAIL DIGITAL PHOTOS.

WHEN PLACING THE VEHICLE IN PARK, THE KEYS WILL NOT COME OUT OF THE IGNITION, WHEN RESTARTING THE CAR, IT WON'T GO IN TO ANY GEAR. *SLC

LOST CONTROL OF THE CAR. TRIED TO OVERCORRECT THE CAR AND TURNED THE WHEEL TOO HARD, THE BRAKES LOCKED AND I LOST CONTROL OF THE CAR AND ROLLED IT ON ITS ROOF. THERE WAS SUFFICIENT FRONTAL IMPACT THAT THE AIRBAGS SHOULD HAVE BEEN DEPLOYED, BUT DIDN'T. ALSO, IT WAS A NEW CAR, SO THE BRAKES SHOULD NOT HAVE LOCKED.

THROTTLE STICKS INTERMITTENTLY, CAUSING THE VEHICLE TO ACCELERATE SUDDENLY . DEALER HAS BEEN CONTACTED.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NO COOL AIR COMES FROM DRIVERS SIDE AIR CONDITIONING SYSTEM. TOOK VEHICLE TO DEALER FOR 3000 MILE SERVICE, CONSUMER THEN TOLD DEALER OF PROBLEM WITH AIR CONDITIONER. THEY ATTEMPTED TO CORRECT PROBLEM, BUT WERE UNABLE TO REMEDY THE PROBLEM. HEAD QUARTERS IN DETROIT TOLD DEALER TO TAKE OUT THE WHOLE FRONT DASHBOARD. THEY REMOVED THE HEATER ER BOX TRANSFER, STILL COULD NOT REMEDY THE PROBLEM. *AK