DASH WARPING, ALL MODELS DO THAT AFTER TIME (3 MONTHS OR LESS) CAUSES DEFROST VENTS TO BLOW AIR IN AN IMPROPER LOCATION REPLACEMENT OF DASH IS ONLY FIX, BUT WILL WARP AGAIN AFTER REPLACEMENT. *JB
2000 Ford Contour complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
THE DASHBOARD, WHICH WAS ONCE RECALLED, THE RECALL HAS SINCE EXPIRED. IS DELAMINATING OFF THE FOAM , PREVENTING PROPER DEFROSTING OF WINDSHIELD AND HINDERING VIEW OUT OF FRONT WINDOW. THE FUEL PUMP WHICH WAS RECALLED ON OTHER FORD MODELS FOR EXACTLY THE SAME PROBLEM, FAILS, PREVENTING ACCELERATION ONTO HIGHWAYS. THE WATER PUMP, WHICH IS PLASTIC, DISINTERGRATES IN THE MOTOR.*JB
I HAVE A 2000 FORD CONTOUR SVT WITH DASHBOARD CURL. THE DASHBOARD IS DEFORMED ABOVE THE GAUGE POD IN FRONT OF THE DRIVER. IF IT CONTINUES, IT COULD BEGIN TO SOMEWHAT BLOCK THE DRIVER'S VIEW. I PUT IN TODAY'S DATE FOR THE INCIDENT SIMPLY BECAUSE I HAVE NO IDEA WHEN THE CURL STARTED. IT WAS LIKE THAT WHEN I BOUGHT THE CAR A COUPLE YEARS AGO AND HAS PROGRESSED TO WHERE IT IS TODAY. *JB
DT: THE CONTACT STATED THE PLASTIC DASHBOARD DELAMINATED FROM THE FOAM. THE DASHBOARD LAMINATE WAS PUSHING UPWARD, THUS HINDERING THE CONTACT'S VISION THROUGH THE FRONT WINDOW. HE CONTACTED THE MANUFACTURER, AND THEY SAID IT WAS UNDER REVIEW, AND THAT IT WAS COSMETIC. ALSO, HE IS ALSO EXPERIENCED FUEL PUMP AND WATER PUMP PROBLEMS. UNDER HARD ACCELERATION THE FUEL PUMP SHUT OFF. THE DEALERSHIP STATED THE CONTACT'S VEHICLE NEEDED A NEW FUEL PUMP. THE BEARINGS ON THE WATER PUMP FAILED AND THE VEHICLE OVERHEATED. *AK.
1) NO EVENT YET. 2) THE DASH IS CURLED AND PULLED AWAY FROM WINDSHIELD TO THE POINT THE DEFROSTERS CAN'T WORK. THE ENTIRE FRONT DASH ASSEMBLY HAS TWISTED UNTIL THERE IS TENSION ON THE AIRBAGS, STEERING WHEEL, STEREO HAS FALLEN OUT, NO VENTING WORKS. SO MUCH DISTORTION THAT WE ARE FEARFUL OF THE AIR BAGS RELEASING ANY TIME THE VEHICLE HITS A BUMP. 3) I TOOK THE CAR TO THE DEALER FOR OTHER MAINTENANCE ISSUES THE FIRST YEAR AND ASKED HIM ABOUT THE DASH, WHY IT WAS PULLING AWAY FROM THE CAR. HE COULDN'T EXPLAIN IT. THREE TIMES THE FIRST YEAR WE HAD THIS DISCUSSION. THE FOLLOWING YEAR HE MENTIONED A RECALL ON MY VEHICLE FOR THE DASHBOARD, BUT STATED "IT'S TOO LATE NOW, IT ENDED IN OCTOBER". I WENT TO THE OWNER OF THE COMMUNITY FORD WHERE WE PURCHASED THE CAR AND HE TOLD ME I HAD TO "GO TO THE MANUFACTURER, FORD" AND GET THE DASH REPLACED." I'VE CONTACTED FORD MOTORS VIA-E-MAIL, AND GET NO RESPONSE. 4) THE DEFROSTERS CAN'T OPERATE BECAUSE THE DASH HAS CURLED AND BLOCKS AIR FROM REACHING THE GLASS. VISIBILITY IS OBSTRUCTED. VERY DANGEROUS TO DRIVE. THE MOVEMENT AND DISTORTION OF THE ENTIRE FRONT DASH IS DANGEROUS FOR MY FAMILY FOR FEAR OF THE AIR BAGS RELEASING OR THE DASH JUST SIMPLY FALLING INTO OUR LAPS WHILE WE ARE TRAVELING. 5) I PURCHASED THE CAR NEW AND THESE PROBLEMS STARTED WITHIN THREE MONTHS OF OWNING THE VEHICLE. I'VE HEARD OTHER SIMILAR COMPLAINTS ABOUT THIS PARTICULAR MODEL OF VEHICLE. 6) I LIKE THE CAR, HAS GOOD GAS MILEAGE, ETC., AND CAN'T AFFORD A NEW ONE. THE SAFET
2000 FORD CONTOUR FRONT DASHBOARD IS SEPARATING FROM THE VEHICLE.**NO ANSWER REQUIRED***. *MR *JB
DT: THE DASHBOARD MATERIAL CURLED UP. IT PUSHED THE VENTS UP AND THEY WERE COMING LOOSE. IT WAS BLOCKING THE VISIBILITY OF THE WINDSHIELD. IT WAS ON THE DRIVER'S AND PASSENGERS SIDE. *AK *TT
EXPRESS LTR FWD ON BEHALF OF DOUGLAS J. HOLT (GA) RE A DEFECTIVE 2000 FORD CONTOUR DASH, FRONT WINDSHIELD AND FRONT WINDOW DEFROSTER.*MR THE CONSUMER STATED THE DASH HAS WARPED TO THE POINT WHERE THE FRONT DEFROSTER IS NO LONGER EFFECTIVE. *JB
THE CAR HESITATES, STALLS, LOSES POWER, SURGES, ETC. WHILE ACCELERATING ONTO THE FREEWAY, GOING UP HILLS, TURNING ONTO A HIGHWAY ETC. WE'VE BEEN LUCKY THAT IT HAS ONLY HAPPENED WHEN WE HAD A SHOULDER TO COAST ON TO. WE COULD HAVE EASILY BEEN REAR-ENDED BY OTHER VEHICHLES IN TRAFFIC. THIS HAS HAPPENED SEVERAL TIMES : AT FIRST IT ONLY HAPPENED WHEN THE GAS TANK WAS LESS THAN 1/4 FULL, THEN AT 1/2 TANK, NOW 3/4 FULL. WE TRY TO KEEP THE TANK FULL. NHTSA HAS A RECALL ID # 04V421000 FOR THE 1999 AND LATER MERCURY COUGAR THAT HAS THE IDENTICAL FUEL DELIVERY MODULE AS THE 2000 FORD CONTOUR (V-6). THIS RECALL SHOULD BE EXPANDED TO INCLUDE FORD CONTOUR AND MERCURY MYSTIQUE V-6 MODELS AT THE VERY LEAST. NHTSA HAS ALSO RECALLED THE 2000 FORD FOCUS WITH SIMILAR FDM DESIGN DEFECTS AND PERFORMANCE PROBLEMS
THE DASHBOARD ON MY 2000 FORD CONTOUR HAS CURLED UP AT THE DEFROSTER VENT AND BLOCKS THE DEFROST AIRFLOW FROM FLOWING ACROSS THE WINDSHIELD
LTR FM DOUGLAS HOLT (GA) 2ND ATTEMPT W/ADDITIONAL INFORMATION TO GET NHTSA TO REQUIRE FORD TO REPLACE HIS DEFECTIVE WARPED DASHBOARD THAT NOW CAUSES THE WINDOW DEFROSTER TO BE RENDERED INEFFECTIVE.*MR *JB
DASHBOARD SEPARATED FROM STRUCTURE AND ROSE UPWARDS ABOUT TWO INCHES IN FRONT OF THE WINDSHIELD. AS A RESULT, DEFROSTER WAS NOT FUNCTIONING PROPERLY AND THE WINDOWS WERE NOT BEING CLEARED.*AK *MR *NM
THE DASHBOARD HAS SEPARATED AND CAUSING VISIBILITY PROBLEMS AS WELL AS PROBLEMS WITH THE VENTING SYSTEM. THE DEFROSTER AIR FLOW IS DIVERTED AND ESSENTIALLY USELESS. I AM CONCERNED THAT THE AIR BAGS COULD NOT DEPLOY IF NEEDED. I ALSO DID NOT GET THE RECALL, FOUND OUT ABOUT IT TOO LATE. LOCAL DEALER SAID CALL FORD. CUSTOMER SERVICE SUGGESTED I GET IT REPAIRED SINCE IT IS A SAFETY ISSUE BUT THAT THEY WOULD PROVIDE NO HELP AT THIS TIME. SHE SAID REPORTS LIKE THESE ARE WHAT GET THE ENGINEERS TO CONSIDER RECALLS---WHEN?
DASH HAS CURLED UP SO BADLY THAT MY WINDOW WILL NOT DEFROST. THIS CONDITION HAS ALSO CAUSED MY WINSHIELD TO CRACK FROM ON SIDE OF THE CAR TO THE OTHER. IT IS SO BAD THAT AT TIMES I NEED TO WIPE THE WINDSHIELD WITH ONE HAND WHILE DRIVING WITH THE OTHER JUST SO I CAN SEE WHILE DRIVING. I ALSO HAVE A PROBLEM WITH THE WINDSHIELD LINKAGE THAT KEEPS COMING APART DURING OPERATION OF THE WIPERS CAUSING THE WIPERS TO STOP WORKING.
MY DASHBOARD SEPARATED FROM THE WINDSHIELD AND CAUSES A VISIBILITY PROBLEM AND THE VENT CAME DETACHED FROM THE DASH
THE DASHBOARD PANEL ON MY 2000 FORD CONTOUR IS WARPED AND BLOCKING THE FRONT WINDSHIELD DEFROSTER VENTS. THIS IN TURN CAUSES POOR VISIBILITY, ESPECIALLY DURING RAINY OR SNOW. I NOTICE THIS PROBLEM IN SEPTEMBER 2002 SHORTLY AFTER I BOUGHT THE CAR USED, FROM THE ON-BASE AAFES EXCHANGE CAR DEALERSHIP AT THE US ARMY BASE IN MAINZ-KASTEL, GERMANY. APPARENTLY, WHAT THE CAR DEALER HAD DONE BEFORE I BOUGHT THE CAR WAS TO PUSH THE FRONT WINDSHIELD DEFROSTER VENTS DOWN INTO THE MOLDED DASHBOARD PANEL, SO THAT MOLDED DASHBOARD PANEL DID NOT LOOK WARPED. AFTER A COUPLE WEEKS, I NOTICE THAT FRONT WINDSHIELD DEFROSTER VENTS WERE SEPARATING FROM THE MOLDED DASHBOARD PANEL, SO I PUSH THE FRONT WINDSHIELD DEFROSTER VENTS DOWN INTO THE MOLDED DASHBOARD PANEL, AND IT STAYED DOWN FOR A WEEK AND THEN THE VENT WOULD POP-UP. I HAVE SINCE GIVEN UP PUSHING, THE FRONT WINDSHIELD DEFROSTER VENTS DOWN INTO THE MOLDED DASHBOARD PANEL. IN MAY 2005, I TOOK THE VEHICLE IN TO THE FORD DEALERSHIP IN MAINZ, GERMANY THAT HANDLES US SPEC FORD'S, TO SEE WHAT COULD BE DONE TO REPAIR THE PROBLEM. THE DEALERSHIP TOLD ME THAT THE DASHBOARD WAS DEFECTIVE AND THAT THERE WAS AS CUSTOMER NOTIFICATION PROGRAM FOR THIS, BUT IT HAS SINCE EXPIRED. ON MAY 19, 2005, I CONTACT THE FORD BY PHONE (1-800-392-3673) AND WAS INFORMED THAT UNDER THE CUSTOMER NOTIFICATION # 01B78, FORD REPAIRED INSTRUMENT PANEL WARP AGE. THIS NOTIFICATION WAS ISSUED ON JUNE 10, 2002 AND EXPIRED ON AUGUST 31, 2002 FOR THE 2000 FORD CONTOUR CAR THAT I OW
THE DASHBOARD IS SEPARATING AFTER BEING REPAIRED ON A RECALL. WINDSHIELD IS VERY HARD TO DEFROST BECAUSE OF THIS CONDITION. *AK
FUEL TANK WARPAGE - PLASTIC FUEL TANK CAN WARP CAUSING FUEL TO FAIL TO FEED. BECAUSE USABLE FUEL QUANTITY IS UNKOWN, ENGINE CAN STALL AT UNPREDICTABLE INSTANCES. REPLACED FUEL TANK & PUMP/SENDER ASSEMBLY.*AK
MY 2000 FORD CONTOUR DASH CAP IS LIFTING FROM HEAT ITS GETTING WORSE I FIND IT AS A DISTRACTION I HAVE BEEN WAITING FOR A RECALL I HAVE BEEN DOING SOME RESEARCH AND FOUND A LOT OF FORUMS STATING THAT THE DASHES ARE BEING WARPED THE YEARS ARE 96 AND UP. *JB
FORD CONTOUR 2000 WITH ONLY 60,000 MILES ON IT..IGNITION FROZE UP AND NEEDS $300-500 WORTH OF REPAIRS TO FIX IT.. IN CHECKING CONSUMER COMPLAINTS THIS IS A COMMON PROBLEM WITH THE CONTOUR AND THE FOCUS..THIS IS A MANUFACTURE DEFAULT AND COSTING CONSUMERS MILLIONS OF DOLLARS AND FORD HAS DONE NOTHING TO RECALL THIS VEHICLE AND FIX IT PROPERLY......THE GOVERNMENT NEEDS TO STEP IN AND FORCE THIS ISSUE.....
DASH IS SEPARATED FROM THE CAR AND IS CURLING UP. THE DEFROST VENT HAS POPPED OUT AND VISIBILITY IS NOW POOR. CALLED FORD AND WAS TOLD THAT AN ADVISORY WAS PUT OUT WITH I NEVER RECEIVED. THAT THEY WERE AWARE OF THE DEFECT BUT WOULD NOT FIX IT. *JB
DASHBOARD CRACKED OPEN AND WAS BLOCKING THE VENTS IN THE VEHICLE. CONSUMER CONTACTED THE MANUFACTURER, WHO STATED THERE WAS A CUSTOMER CAMPAIGN AT ONE TIME, HOWEVER, THE TIME EXPIRED. CONSUMER WAS NOT EXPERIENCING A PROBLEM WITH THE DASHBOARD AT THE TIME.*AK THE CONSUMER STATED THAT HER DEFROSTERS DO NOT WORK PROPERLY DUE TO THE PROBLEM. THE ENTIRE VENT IS OUT. THE CONSUMER STATED THAT SHE CAN NOT SEE OUT OF THE WINDSHEILD PROPERLY. *TC
WE OWN A 2000 FORD CONTOUR SE. THE TOP OF THE DASHBOARD NEAR THE WINDSHIELD SEPARATED AND CURLED UP, CAUSING POOR VISIBILITY. I HAVE CHECK FOR A RECALL OR REPORTED OTHER PROBLEMS AN FOUND ONLY A HANDFUL OF COMPLIANTS. WE BELIEVE THIS TO BE A MANUFACTURER'S DEFECT. VISUALLY THE GLUE USED TO SECURE THE DASHBOARD FAILED. WHAT IS OUR NEXT STEP TO FIX THIS PROBLEM? *AK
THE CAR MAKES A HUMMING SOUND ALL THE TIME FROM THE INTAKE SYSTEM. *JB
WHILE DRIVING 35 MPH FRONT AIR BAGS INADVERTENTLY DEPLOYED. VEHICLE WAS DRIVABLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
DASHBOARD HAS COME UNGLUED, EFFECTING DRIVING VISABILITY AND PREVENTING THE WINDSHIELD DEFROSTER FROM DEFROSTING WINDSHIELD.NOTHING DONE TO CORRECT YET .APPEARS FORD DOES NOT WANT TO TAKE RESPOSIBILITY FOR THIS HAZZARDOUS DEFECT. *AK
THE DASH PANEL PAD CURLED UP CAUSING POOR VISIBILITY. *NM *TC
THE DASHBOARD SEPARATED THE WINDSHIELD. THIS IS A DISTRACTION TO THE CONSUMERS VIEW. PLEASE PROVIDE MORE INFORMATION. *JB
THE CONSUMER STATED THE DASHBOARD IS BEGINNING TO BUCKLE UP. AS A RESULT, THE DEFROSTER IS BLOCKED AND VISIBILITY IS IMPAIRED. *JB
THE CONSUMER NOTICED WHILE FILLING UP AT THE GAS STATION, WHEN HE RETURNED TO THE VEHICLE A FUEL ODOR WAS COMING INSIDE THE VENTS. GASOLINE WAS LEAKING FROM THE FILLER NECK ONTO THE GROUND. THE DRIVER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FUEL TANK ASSEMBLY NEEDED REPLACEMENT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
VEHICLE SAFETY DEFECT WITH 2000 FORD CONTOUR. *MR THE DEFECT INVOLVED THE SEPARATION OF THE TOP OF THE DASHBOARD AND UPWARD CURL OF THE SEPARATED PIECE. ONE OF THE RESULTS OF THE DEFECT WAS A DEFLECTION OF ALL AIR OUTPUT FROM THE DRIVER-SIDE WINDSHIELD DEFROSTER VENT AWAY FROM THE GLASS WINDSHIELD IN FRONT OF THE DRIVER. THE DEFROSTER/DEFOGGER UTILITY WAS INOPERATIVE ON THE DRIVERS SIDE. *SC *JB THE CONSUMER WAS ADVISED THAT FORD WAS UNWILLING TO ASSUME RESPONSIBILITY FOR SAFETY DEFECTS IN THE CONSUMERS VEHICLE. THE CONSUMER FILED A CIVIL SUIT AGAINST FORD MOTOR ON AUGUST 23 AFTER TRYING TO ATTEMPT DIALOGUE WITH THEM ON VEHICLE SAFETY DEFECTS OF THE CONSUMERS VEHICLE. *TC *JB
ON 09/09/2004 THE WIFE WAS DRIVING HOME IN OUR 2000 FORD CONTOUR 2.0 LITER WHEN THE AC AND RADIO SHUT OFF, THE SPEEDOMETER QUIT WORKING AND ELECTRIC WINDOWS OPERATED SLOW. SHE MADE IT TO THE DRIVEWAY WHEN THE CAR SHUT ITSELF OFF. IT WOULD NOT RESTART UNTIL IT SET FOR A FEW HOURS. NEXT MORNING SHE MADE ALL BUT 100 FEET OF 1 MILE TO A LOCAL GARAGE, WHO SAID ALT IS PUTTING OUT 12 VOLTS WHEN IT SHOULD BE AT 14, BUT ALT MAY BE OK. THE IDIOT LIGHTS IN THE DASH WILL NOT LIGHT UP WHILE STARTING THE CAR. GARAGE THINKS A SHORT TO THE IDIOT DASH LIGHTS IS WHERE THE MISSING 2 VOLTS IS GOING, BUT THEIR NOT SURE. THEY NEVER SEEN THIS PROBLEM BEFORE. ALL FUSES AND CONNECTIONS SEEM OK. GARAGE CHARGED UP BATTERY TO DRIVE 1 MILE BACK HOME. ELECTRIC SHOP WILL LOOK AT IT MONDAY. ELECTRIC SHOP SAID THERE HAS BEEN PROBLEMS OF CONNECTIONS IN BACK OF THE FUSE BOX BURNING OPEN. I LOOKED; NO BURNT CONNECTIONS, AND METER SAID ALT CONNECTIONS ARE GOOD. *AK
WHILE DRIVING,THE DASHBOARD PANEL FAILED TO STAY IN PLACE. THE CONSUMER NOTICED WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL WOULD MOVE FROM SIDE TO SIDE ON ITS OWN. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE COMPONENTS UNDER THE DASHBOARD NEEDED REPLACING. *JB FORD PROGRAM 01B78-52, INSTRUMENT PANEL WARPAGE REPAIR, AFFECTED VEHICLES: ALL 1999-2000 MODEL YEAR CONTOUR'S AND MYSTIQUE'S. *NM
WHILE DRIVING DASHBOARD UNEXPECTEDLY BECOME UNATTACHED FROM THE CONSOLE. THIS CAUSED POOR VISIBILITY TO THE DRIVER. THE DASHBOARD UNRAVELED ON ITS OWN. CONSUMER DROVE THE VEHICLE TO THE DEALER, AND MECHANIC INFORMED CONSUMER THAT THIS VEHICLE WAS NOT ON RECALL, AND THE WARRANTY WAS VALID. *AK
2002 FORD CONTOUR, DASHBOARD STARTED PEELING UP. IT GETS WORSE EVERY MONTH. *JB
THE DASHBOARD WAS PEELING AND IT WAS ROLLING INTO THE WINDSHIELD COVERING UP THE VEHICLE IDENTIFICATION NUMBER. A SERVICE BULLETIN WAS DISCOVERED AND THE MANUFACTURE WAS NOTIFIED AND THEY DENIED THE CLAIM AT THE TIME OF THE BULLETIN. *JB
CONSUMER NOTICED THAT THE DASHBOARD WAS CURLING AND LIFTING UP FROM THE FRAME. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE DASHBOARD NEEDED TO BE REPLACED. *AK
FOR THE PAST YEAR I HAVE NOT BEEN ABLE TO DRIVE MY 2000 FORD CONTOUR SE WHEN THE GAS TANK GETS BELOW 1/2 TANK. I T BEGINS SPUTTERING AND STALLING BELOW THAT. IT DIES OUT ENTIRE.LY AT 1/4 TANK. I THOUGHT IT WAS WATER IN THE FUEL AT FIRST. AND KEPT MY TANK FILLED AND UTILIZED A "HEET" TYPE PRODUCT. IT BEGAME APPEARANT DURING THE SPRING AND SUMMER THAT THE ISSUE WAS NOT WATER ICING UP IN THE FUEL.*AK
TOP OF FRONT DASHBOARD HAS DELAMINATED AND CURLED UP TO THE WINDSHIELD, PREVENTING DEFROSTER AIR FLOW FROM OPERATING. PROBLEM BECAME EVIDENT IN FEB-MAR '04. FORD MOTOR CONTENDS THIS IS A CUSTOMER SATISFACTION ISSUE, AND NOT A SAFETY CONCERN. WILL NOT ASSIST IN $1400 COST TO REPAIR DEFECT.*AK
THE VINYL COVERING ON THE DASHBOARD IS PEELING AWAY FROM THE UNDERLYING STRUCTURE. IT HAS, OVER A PERIOD OF ABOUT 5 MONTHS, PEELED BACK FAR ENOUGH THAT IT OBSTRUCTS THE VIEW OUT OF THE WINDSHIELD. THE WINDSHIELD DEFROST VENT TRIM NO LONGER FITS INTO PLACE. THE DEFROSTER NO LONGER WORKS PROPERLY, AS THE VINYL NOW OBSTRUCTS THE AIR FLOW. THE VINYL IS ALSO IN SUCH A POSITION AS TO POTENTIALLY IMPEDE THE FUNCTON OF THE PASSENGER-SIDE AIRBAG. FORD HAS ISSUED A COUPLE OF 'CAMPAIGNS', AS THEY CALL IT, BUT BOTH HAVE EXPIRED. MY DASH WAS NOT WARPED DURING THE PERIOD OF THE CAMPAIGN, AND SO WAS NOT REPLACED AT THAT TIME. SINCE THE EXTENDED WARRANTY DOES NOT COVER THE DASH, FORD WILL NOT COVER THE FULL COST OF THE REPLACEMENT (~$1200). THE DASH ON A 3.5 YEAR CAR SHOULD NOT WARP SO BADLY IT LOOKS LIKE A PRINGLES CHIP. THIS IS A DESIGN FLAW WITH POTENTIAL SAFETY CONCERNS, AND SHOULD BE SUBJECT TO A RECALL.*AK
WHILE DRIVING, THE DASHBOARD UNEXPECTEDLY BECAME SEPARATED FROM THE FRAME OF THE VEHICLE. THE CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE VEHICLE WAS NOT ON RECALL. *AK *SC *JB
I WAS DRIVING IN THE EVENING RETURNING HOME-I BRAKED FOR THE RED LIGHT AND HEARD METAL ON METAL ON THE PASSENGER SIDE OF MY VEHICLE AND JERKED TO A STOP-I HAD TO HAVE EMERGENCY REPAIRS DONE-FAILURE OF THE CALIPERS, ROGER AND LASER ONLY ON THE PASSENGER SIDE OF THE CAR. *JB
CONSUMER STATED THAT THE DASHBOARD IS PEELING AND THE HEAT/AIR DOES NOT CIRCULATE PROPERLY. IT IS BEGINNING TO COVER THE VENTS, AND THE WINDSHIELD CANNOT BE CLEARED. VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THEY HAVE SEEN VEHICLES WORST THAN HIS. THE MANUFACTURER INDICATED THAT THIS WAS A COSMETIC PROBLEM.*AK
CAR HESITATES, SPUTTERS AND STALLS. AFTER TOWED STARTS WITH NO PROBLEM. ALSO,HAPPENED SEVERAL TIMES LAST SUMMER. SEEMS TO OCCUR WHEN OUTSIDE TEMPATURES ARE HOT.*AK
I PURCHASED MY VEHICLE AT 88,000 MILES FROM THE FEDERAL GOVERNMENT AT AN AUCTION. THE FED GOV. IS REQUIRED TO MEET MANUFACTURER STANDARDS ON MAINTENANCE. HOWEVER, THE VEHICLE HAS HAD MAJOR ELECTRICAL PROBLEMS WHICH NUMEROUS MECHANICS CAN NOT FIX. THERE IS A VOLTAGE DRAIN, WHICH MAKES FUSES BLOW. THE CRUISE CONTROL, BLINKERS, AND AC DON'T WORK, AND IT IS IMPOSSIBLE TO SHIFT OUT OF PARK WITHOUT USING A MANUAL OVERRIDE. *AK
Y FUEL PUMP FAILED ON MAY 21, 2003. CAR TOWED TO A DEALERSHIP (MILEAGE 41,711). MANUFACTURER WOULD NOT COVER UNDER WARRANTY, TOTAL COST TO CONSUMER FOR REPAIR: $463.80. DEALERSHIP THAT COMPLETED REPAIRS ADVISED THAT FUEL FILTER ALSO HAD TO BE REPLACED OR WARRANTY ON NEW FUEL PUMP WOULD BE VOIDED. THIS WAS THE SECOND FUEL PUMP TO FAIL. ORIGINAL FUEL PUMP FAILED ON JUNE 6, 2001 (MILEAGE:8,884). MANUFACTURER COVERED UNDER WARRANTY. DEALERSHIP DID NOT INSTALL NEW FUEL FILTER. MARCH 28, 2003 ALTERNATOR FAILED (MILEAGE: 38,307). MANUFACTURER WOULD NOT COVER UNDER WARRANTY. COST TO CONSUMER FOR REPAIR: $377.36. (ON OR ABOUT JANUARY 31, 2003 (MILEAGE 35,290) CONSUMER HAD VEHICLE EXAMINED DUE TO BATTERY LIGHT HAVING COME ON FROM TIME TO TIME. FORD TSB 15830 ADVISES THAT THE LIGHTING OF THE BATTERY LAMP MAY INDICATE THAT THE VEHICLE IS IN FACT OPERATING PROPERLY. THIS SERVICE BULLETIN MAY HAVE LEAD THE FORD SERVICE DEPARTMENT TO NOT CONSIDER THAT THERE WAS IN FACT A MORE COSTLY PROBLEM (I.E. ALTERNATOR FAILURE).)*AK
EVERY TIME I TAKE MY CAR IN FOR MAINTENANCE THEY TELL ME THERE IS A LIST OF RECALLS ON IT SO I TOOK IT TO THE LOCAL DEALER AND WAS TOLD THERE WERE NONE BUT MY CAR HAS THE PROBLEMS THAT ARE LISTED ON THEIR RECALL,SO I CALL THE DEALER AND WAS TOLD THERE WERE RECALLS BUT THE TIME HAD LAPSED FOR ME TO GET IT FIX,I NEVER RECIEVED A RECALL NOTICE FROM THE DEALER AND BECAUSE I WAS NOT THE ORIGNAL OWNER AND THEY HAD NO SERVICE RECORDS ON THE CAR.BUT THEY SHOULD STILL HAVE TO FIX THE RECALLS FOR SAFETY REASONS.I HAVE ALREADY PAID TO HAVE BRAKES AND BURNT VALVES IN A MOTOR THAT IS 4 YEARS OLD AND HAS ONLY 67,000 MILES. *AK
DASH IS WARPING, RECEIVED RECALL BUT AT THE TIME IT WAS NOT WARPING SO I DIDNT FEEL IT NEEDED REPLACING. ALSO FUEL PUMP HAD TO PE REPLACED AT 70,000 MILE. DEALER CHARGE $800. WHICH IS UNBELIEVEABLE FOR A VEHICLE IN THE PRICE RANGE. DEALER SOLD ME AN AFTERMARKET EXTENDED WARRANTY WHEN I PURCHASED THIS VEHICLE IN 2001. THEY DIDNT INFORM ME IT WAS NOT A FORD WARRANTY. WHEN I TRIED TO FILE A CLAIM I WAS INFORMED THEY WERE IN BANKRUPCY AND WOULD NOT PAY. THIS WILL BE THE LAST FORD I WILL OWN. *AK
LTR FROM DOUG HOLT (GA) RE DEFECTIVE DASHBOARD IN HIS 2000 FORD CONTOUR, DASHBOARD HAS CURLED UPWARDS 2 INCHES IN FRONT OF THE WINDSHIELD OBSTRUCTING WIFE'S VIEW WHEN DRIVING CAR, REPLY ATTN SHANNON BOWEN/TOCCOA DIST. OFC. DOT/I/#2004-511. *PH THIS OCCURRED DURING THE SUMMER HEAT. FORD WAS AWARE OF THE PROBLEM AND HAD A REPAIR PROGRAM WHICH ENDED THE MONTH THE CONSUMER PURCHASED THE VEHICLE. THE PROBLEM WAS CLASSIFIED AS A NON-RECALL ISSUE AND WOULD POSSIBLY DENY THE CONSUMER FOR REPAIRS. *SC *JB
WHEN VEHICLE GETS TO ABOUT 1/4 TANK OF GAS IT STARTS HESITATING USUALLY WHEN I AM ON THE ON RAMP TO THE INTERSTATE... NOT GOOD MERGING INTO TRAFFIC GOING 80MPH AND YOUR ONLY GOING 40. I AM TOLD I NEED TO REPLACE FUEL PUMP HOWEVER THIS FUEL PUMP ALONE FROM FORD IS $314 FOR PART ONLY. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Contour → · Every Contour year → · How the figures are calculated →