WHILE TRAVELING 70 MPH DASH INDICATOR LIGHT CAME ON. VEHICLE SLOWED DOWN AND THEN STALLED. THIS PROBLEM OCCURRED SEVERAL TIMES. A TECHNICIAN TRACED THE PROBLEM TO THE FUEL TANK. *AK
2000 Ford Contour complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
2000 FORD CONTOUR-SERVICE BULLETIN 01B78 WAS ISSUED FOR WARPED DASHBOARD. THE WARPING OCCURS NEAR THE WINDSHIELD AND VENTS FOR THE DEFROSTER. THE WARPED DASHBOARD OBSCURES THE DRIVER'S VIEW. IN ADDITION, THE DEFROSTER DOES NOT WORK PROPERLY. FORD HAS DISCONTINUED REPAIRS.*AK
WHILE DRIVING AT 45 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, DRIVER'S SEAT BELT BUCKLE RELEASED THE SEAT BELT. CONSUMER SUSTAINED HEAD INJURIES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHEN THE FUEL PUMP MALFUNCTIONED AND CAUSED THE VEHICLE TO STALL WHILE DRIVING ON THE HIGHWAY. THE FUEL PUMP HAS BEEN REPLACED THREE TIMES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
STALLS FOR NO APPARENT REASON. IT APPEARS THAT WHEN FUEL GETS DOWN TO APPROX. 1/2 TANK, IT WILL STALL OUT AT ANY TIME. FILL TANK AND IT WILL BE OKAY. CHAPMAN FORD IN COLUMBIA PA. SAID IT WOULD COST ABOUT $500.00 TO FIX. I ASKED WHY AND THEY SAID THATS THE WAY FORD MADE IT. HE ALSO SAID THE FOCUS HAS THE SAME PROBLEM. EVEN THOUGH WE HAVE NOT HAD AN ACCIDENT, WE HAVE HAD CLOSE CALLS. VARIOUS INCIDENT DATES FOR PAST SIX MONTHS. EVEN IF ITS FIXED, THERE IS NO GUARANTEE HOW LONG IT WILL LAST. I THINK IT'S A LOUSY ANSWER. *AK
PANEL NEAR THE FRONT WINDSHIELD WARPED IN TWO PLACES. *PH SINCE THE PANEL WAS WARPED, IT CAUSED THE HEAT VENT TO BECOME PARTIALLY BLOCKED AND SUBSEQUENTLY THE WINDOWS DID NOT DEFROST. *JB
VEHICLE'S ENGINE BLEW UP. VEHICLE WAS 14 MILES OUT OF WARRANTY, HOWEVER THE VEHICLE WAS PURCHASED WITH 28 MILES ON IT. *LA *JB
DASH BOARD IS CURLING UP FROM WINDSHIELD AREA, DEFROSTER DOES NOT WORK AS WELL, GRILL IS DETACHED ALSO. *AK
VEHICLE HAS DASHBOARD THAT IS WARPED UP TOWARDS THE WINDSHIELD AROUND THE DEFROST VENT. PROBLEM IS GETTING WORSE AND FORD WILL ONLY COVER 60% OF REPAIR (TOTAL COST $1000). THIS IS A KNOW MANUFACTURING DEFECT BY FORD HOWEVER, THEY CLAIM THE WARRANTY HAS EXPIRED THUS ONLY A GOODWILL OFFERING.
THE DASHBOARD IS LIFTING UP AND YOU CAN SEE WHERE THE GLUE WAS HOLDING IT IN PLACE AND NOW IT IS GETTING WORSE AND WHEN WE CONTACTED FORD DEALERSHIP THEY SAID THEY WILL FIX IT AT A COST TO ME THAT THERE IS NO RECALL ON THIS EVEN AS BAD AS IT HAS BECOME SINCE WINTER HAS COME AND THE HEATER IS BEING USED NOW. IT STARTED TO GET BAD WHEN THE AIR CONDITIONER WAS ON. I ALSO HAD THE BACK WINDOW FROSTED UP WHEN IT GOT COLD OUT AND ALL WINDOWS WERE SHUT AT THE TIME, CAUSE THE CAR WAS JUST SITTING IN THE DRIVE OVERNIGHT.
THE DASH BOARD OF THE VEHICLE IS CURLING UP AND AWAY FROM THE FRAME STRUCTURE SUPPORTING IT. THE DEALER INFORMED THE CONSUMER THAT THERE IS NOTHING THAT CAN BE DONE. THE MANUFACTURER HAS BEEN INFORMED OF THE PROBLEM. *PH
2000 FORD CONTOUR SE SPORT AUTOMATIC, 64,200 MILES. MY PREGNANT WIFE AND I WERE REAR ENDED BY A MAN IN A FORD CARGO VAN DOING ABOUT 40 MPH, NOT PAYING ATTENTION. CONDITIONS WERE SUNNY AND WARM, ABOUT 1:15 PM. I WAS THE DRIVER AND WAS AT A COMPLETE STOP, WAITING FOR A FORD TAURUS IN FRONT OF ME TO TURN LEFT ONTO A SIDE STREET. DURING THE COLLISION THE FRONT DRIVER AND PASSENGER SEATS BROKE INTO A RECLINED POSITION (WE BOTH ENDED UP LOOKING AT THE ROOF BECAUSE OF THE SEAT POSITION) WHICH WOULD HAVE CRUSHED THE LEGS OF REAR SEAT PASSENGERS. THE FRONT PASSENGER SEAT BELT BECAME UNBUCKLED AS WELL. I WAS PUSHED INTO THE TAURUS BUT THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS A TOTAL LOSS. *LA
WHILE DRIVING IN RUSH HOUR TRAFFIC VEHICLE STALLED. DEALER HAD DIFFICULTY IN DIAGNOSING THE PROBLEM, AND CONTACTED THE MANUFACTURER FOR ANY RECOMMENDATIONS. THE MANUFACTURER INDICATED THAT VEHICLE STALLED DUE TO A MALFUNCTION IN THE WIRING HARNESS. *AK
WHEN VEHICLE WAS PARKED CONSUMER NOTICED THAT DASHBOARD WAS WARPED, AND SEPARATED FROM PANEL. WILL BE TAKING VEHICLE TO DEALERSHIP TO HAVE MECHANIC CHECK THE INTERIOR.*AK
I,TOO, HAVE THE DASHBOARD PEELING ISSUE. I DID RECEIVE A LETTER, BUT AT THE TIME THERE WAS NO PROBLEM. 2 MONTHS AFTER THE EXPIRATION DATE, MY DASHBOARD WAS WARPING. I CONTACTED FORD AND THEY SAID IT WAS TOO LATE.THE CAR IS A 2000 AND THIS DEFECT WAS OCCURRING 2 YEARS LATER. I CERTAINLY BELIEVE FORD SHOULD FIX THIS.*AK
DEALERSHIP WILL NOT HONOR THE RECALL TO REPLACE THE DASH BOARD. DEALER SAID THAT THIS RECALL WAS VOLUNTARY, AND THE TIME LIMIT WARRANTY HAD EXPIRED. HOWEVER, OWNER WAS NOT NOTIFIED IN A TIMELY MANNER. DEALER SAID SORRY, TOO BAD. FORD INDICATED THAT IT WILL NOT PAY FOR WHAT NEEDED TO BE DONE.*AK
DASHBOARD WARPED AND SEPARATED FROM THE BODY OF VEHICLE. THIS CAUSED THE DEFROSTER NOT TO WORK PROPERLY AND MADE IT DIFFICULT FOR THE DRIVER TO JUDGE THE DISTANCE OF THE VEHICLE IN FRONT OF HIS VEHICLE. THE TRANSMISSION ALSO EXPERIENCED DELAYED SHIFTING. *AK *NLM
I HAVE A FORD CONTOUR 2000. I BOUGHT IT TWO YEARS AGO, AND IT HAS BEEN IN AND OUT OF FORD REPAIR SHOP SINCE I HAVE IT. HAD TROUBLE WITH FUSE IN DRIVER DOOR-FUSE BURNED AND SHIFT WAS HARD TO PUT INTO GEAR;CRUISE,BLINKERS,AC AND HEAT DID NOT WORK.AND FOR A YEAR NOW,IT IS STALLING. DEALER HAS REPLACED WIRE HARNESS FROM WIRES TO GAS TANK. WORKED WITHOUT STALLING FOR FEW MONTHS,NOW IS STALLING AGAIN. DOES NOT STALL WITH DEALER-DEALER CANNOT FIND CAUSE. ALSO, DASHBOARD HAS WARPED AND DEFROSTER GRILL HAS POPPED UP.AS OF TODAY, DEFROSTER STILL WORKS.
WHILE DRIVING AT ANY SPEED THERE WAS A LOUD NOISE COMING FROM THE DRIVER'S SIDE REAR WHEEL. VEHICLE WAS TAKEN TO THE DEALER, AND THE CONSUMER WAS INFORMED THAT WHEEL BEARING WAS DEFECTIVE. *AK
VENTS INSIDE OF THE DASHBOARD COMPARTMENT POPPED OUT WHILE DRIVING ON THE HIGHWAY. THE PANEL FELL OUT ONTO THE FLOOR. DEALER WAS AWARE OF THE PROBLEM.*AK
THE DASHBOARD PEELED BACK AND CAUSED POOR VISIBILITY WHILE DRIVING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
THE DASHBOARD SEPARATED FROM THE STRUCTURE AND LIFTED UPWARDS. DRIVER WAS UNABLE TO SEE CLEARLY THROUGH THE WINDSHIELD. OBSTRUCTION CAUSED POOR VISIBILITY . CAUSE OF THE SEPARATION WAS UNDETERMINED. *AK HEAT MAY HAVE CAUSED THE SEPARATION. *SCC *JB
MOLDED DASHBOARD WAS SHRINKING AND LIFTING OFF OF THE FRAME . CONSUMER WAS AFRAID THAT AIR BAGS WOULD DEPLOY PREMATURELY IF THE SHRINKING PERSISTED. MANUFACTURER HAD NOT BEEN NOTIFIED.*AK
BOUGHT A 2000 FORD CONTOUR TWO YEARS AGO AND HAVE HAD CONTINUAL FUEL SYSTEM PROBLEMS. THIS VEHICLE WILL RUN FINE FOR AWHILE...SOMETIMES DAYS OR WEEKS....THEN JUST SUDDENLY WITHOUT ANY WARNING STALL IN THE MIDDLE OF INTERSTATE OR HIGHWAY LIKE IT IS NOT GETTING FUEL. TWO FUEL PUMPS HAVE BEEN REPLACED IN THE LAST TWO YEARS TO NO AVAIL AND THEY GO OUT IN A LITTLE OVER A YEAR. THE MECHANICS I HAVE TAKEN THIS CART TO ARE PUZZLED AND DON'T NO WHAT THE PROBLEM IS...I PAY TOP HAVE IT FIXED...THEY THINK THEY HAVE IT FIXED AND IT WILL RUN OK FOR A WEEK OR TWO THEN STALL IN THE MIDDLE OF THE ROAD AGAIN. THE CAR HAS BEEN PARKED A YEAR AND A HALF OF THE TWO YEARS I HAVE BEEN PAYING ON IT. WE HAVE HAD NEAR ACCIDENTS BECAUSE OF THIS PROBLEM ON SEVERAL OCCASIONS. CURRENTLY WE TAKE THE CAR NO MORE THAN A MILE FROM THE HOUSE WHEN IT IS RUNNING.*JB
THE VEHICLE WAS SERVICED UNDER THE TSB 10001899 INSTRUMENTAL PANEL WARPAGE REPAIR WARRANTY, BUT THE FAILURE HADN'T OCCURRED, SO THE PART WASN'T REPLACED. FAILURE OCCURRED, AND THE MANUFACTURER REFUSED TO HONOR THE WARRANTY BASED ON THE CAMPAIGN ENDING. *AK *SCC *JB
THE DASH IS LIFTING OFF WHERE WINDSHIELD AND DASH MEET, ACROSS THE LENGTH OF THE WINDSHIELD. CONSUMER WAS TOLD BY DEALER THERE WAS A CUSTOMER SATISFACTION PROGRAM BUT IT HAD EXPIRED IN AUGUST OF 2002.*AK
ENTIRE DASHBOARD IS WARPING OUT OF SHAPE. ALTHOUGH VEHICLE IS KEPT IN AN AIR CONDITIONED GARAGE IT STILL SEEMS THAT THE DASHBOARD IS ASSAULTED BY THE HEAT OF THE SUN. WARPING IS CAUSING THE VENTS OF DASHBOARD TO BECOME MISALIGNED.*AK
2000 FORD CONTOUR, 4-DOOR SEDAN, VIN: [XXX] ------ ENTIRE DASHBOARD IS COMING UNGLUED/DISCONNECTED. IT IS RAISING UP IN FRONT OF THE WINDSHIELD, THIS IS STARTING TO OBSTRUCT THE DRIVER'S VIEW, THE DEFROST DEFLECTORS ARE NO LONGER OPERABLE TO DEFLECT THE AIR ONTO THE WINDSHIELD AND IT HAS COMPROMISED THE POSSIBLE OPERATION OF THE PASSENGER AIRBAG. FORD MOTOR COMPANY HAS ISSUED NUMEROUS RECALLS ABOUT THIS SERIOUS FORD CONTOUR PROBLEM. BUT, THE LOCAL FORD DEALERSHIP SAYS THAT THIS VEHICLE IS NOT ON THE RECALL LIST.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CONSUMER STATES THAT DASHBOARD IS BUCKLING,CAUSING WINDSHIELD DEFROSTER VENTS TO MOVE OUT OF ALIGNMENT. CONSUMER CANNOT DEFROST FRONT WINDSHIELD WHEN NECESSARY. THIS RESULTS IN POOR OR NO VISIBILITY. *AK
THE CONSUMER STATED THAT THE VEHICLE STALLED INTERMITTENTLY WHILE DRIVING. THE DEALER DIAGNOSED THE PROBLEM AS A DEFECTIVE FUEL PUMP AND REPLACED IT. THE CONSUMER HAD TO PAY $534.16 FOR ALL REPAIRS AND FELLS THAT THEY SHOULD BE REIMBURSED FOR ALL THE TROUBLES. *NLM *CB
DASHBOARD IS COMING APART FROM FRAME. FORD TOLD THE CONSUMER IT WAS A RECALL. AFTER TWO TO THREE MONTHS PAST THERE WAS NO PART AVAILABLE FOR THE CONSUMERS VEHICLE. *MR *CB
MY FORD CONTOUR (2000) DASH IS BENDING UP WHERE THE DEFROSTER VENT IS. IT HAS WARPED AT LEAST AN INCH ABOVE NORMAL HEIGHT. THE FORD COMPANY REFUSES TO STAND BEHIND ITS VECHICLES AND FIX THE DASH. I HAVE RECEIVED HORRIBLE CUSTOMER SERVICE FROM THEM AND DECIDED TO NEVER BUY ANOTHER FORD.*AK
CONSUMER NOTICED DASHBOARD FALLING DOWN. DEALER NOTIFIED. *AK
CONSUMER STATES THAT THE FUEL TANK IS NOW LEAKING GAS FROM VEHICLE. DEALER NOTIFIED.*AK
VEHICLE LEAKING FUEL FROM FUEL TANK PIPE GROMMET. TOOK THE CAR TO OTHER REPAIR FACILITY OTHER THAN DEALER, THIS REPAIR FACILITY INFORMED ME OF THE RECALL 00V350000. I THEN TOOK THE CAR TO THE FORD DEALERSHIP WHERE I HAD BOUGHT THE VEHICLE NEW. THEY INFORMED ME THAT THIS RECALL WAS NOT ISSUED FOR MY CAR. IS THERE ANY WAY TO CHECK FOR MYSELF IF THIS RECALL IS INDEED ON MY CAR? VIN # [XXX] FORD CONTOUR SE SPORT. I FEEL THE DEALER MAY BE MISHANDLING THE REPAIR. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THIS COMPLAINT IS TO REPLACE PREVIOUS COMPLAINT #10023062. I AM SORRY FOR THE INCONVENIENCE, I FEEL THAT I MAY HAVE LEFT OUT PERTINENT INFORMATION. MY VEHICLE WAS LEAKING FUEL FROM THE FUEL TANK PIPE GROMMET. I TOOK MY VEHICLE TO ANOTHER AUTO REPAIR SERVICE RATHER THAN THE DEALER WHERE I HAD BOUGHT IT. THIS AUTO REPAIR SERVICE INFORMED ME OF RECALL 00V350000. I THEN TOOK THE VEHICLE TO THE DEALER WHERE I BOUGHT THE VEHICLE FROM. I HAD TOLD THEM ABOUT THE RECALL THAT I HAD LEARNED ABOUT. THEY INFORMED ME THAT THIS RECALL WAS NOT FOR MY PARTICULAR VEHICLE. I UNDERSTAND THAT THE DEALERSHIP DOES NOT HAVE MY PARTICULAR VEHICLE ON RECALL FOR THIS PROBLEM. HOWEVER, IT SEEMS A BIG COINCIDENCE THAT SOME OTHER 2000 FORD CONTOUR VEHICLES DO AND I HAVE THE SAME PROBLEM, YET MY VEHICLE IS NOT ON THE RECALL LIST. MAYBE THERE ARE MORE THAT DO NEED TO BE RECALLED? I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR THE REPAIR WHEN IT MAY BE A MANUFACTURING PROBLEM. THEY HAVE ORDERED THE PART FOR THE CAR TO REPAIR IT AND WE WILL PAY THE BILL FOR REPAIR. BUT I WOULD LIKE TO HAVE THIS INVESTIGATED AND MAYBE WE CAN BE REIMBURSED FOR THE REPAIR IF IT IS FOUND THAT MY VEHICLE SHOULD HAVE BEEN ON THE RECALL LIST. I TRUST THE DEALER AND DO NOT WISH FOR THEM TO BE REPRIMANDED FOR THIS. I JUST WANT THIS TO BE INVESTIGATED SO OTHERS LIKE MYSELF TO GO THROUGH THE WONDERING AND SUSPICION. THANK YOU FOR YOUR ASSISTANCE AND PATIENCE. *NLM
CAR STALLED WHILE DRIVING ON HIGHWAY 49. GLAD MY KIDS WERE NOT WITH ME. CAR HAS ONLY 60000 MI. TURNED OUT TO BE A BAD FUEL PUMP. *JB
THE DASHBOARD BECAME DETACHED FROM THE CAR. FOUND OUT THAT THERE WAS A RECALL AFTER IT HAD EXPIRED. WE WERE NEVER NOTIFIED OF THE RECALL. THE CAR IS VERY HARD TO DRIVE BECAUSE THE DASHBOARD IS WARPED AND IS SO HIGH UP IT IS HARD TO SEE OVER. FORD IS A PIECE OF JUNK COMPANY AND WILL NOT DO ANYTHING ABOUT THIS. I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. THEY ARE A TERRIBLE COMPANY AND WILL NOT DEAL WITH THE PROBLEMS OF THEIR CARS. GEE,,,,I WONDER WHY THEY STOPPED MAKING THE CONTOUR????? *JB
THE DESIGN OF THE DASHBOARD MAY CAUSE THE AIR BAG NOT TO DEPLOY WHEN NEEDED. *JB
THE VEHICLE STALLED, AND LOST POWER. *JB
THE DEFROSTER DID NOT CLEAN THE WINDSHIELD PROPERLY. *JB
THE DASH BOARD LIFTED UP. *JB
THE FUEL PUMP WAS REPLACED TWICE. *JB ENGINE HESITATED, SURGED AND LOST POWER. FUEL PUMP ASSEMBLY HAD TO BE REPLACED TWICE WITHIN A 2 YEAR PERIOD. ALSO THE DASHBOARD STARTED TO LIFT. RECALL FOR DASHBOARD REPAIRS ALREADY EXPIRED. *TT
THE DASH BOARD CAME APART. *JB
WHILE DRIVING AT 50 MPH, THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A CONCRETE BARRIER. NONE OF THE AIRBAGS DEPLOYED WHICH RESULTED IN THE DRIVER BEING CRITICALLY INJURED. *NLM
FORD RECALL 01B78 CONCERNING INSTRUMENT PANEL WARPAGE. *AK CYNTHIA MAYO CALLED 6/6/2003 TO REQUEST A QUESTIONNAIRE TO MAKE ADDITIONAL COMMENTS AND TO SEND COPIES OF DOCUMENTS.
THE DASH BOARD BECAME DETACHED FROM THE GRILL. *JB
THE DASHBOARD DETACHED FROM THE GRILL.*JB
WHEN VEHICLE GETS TO 1/4 TANK OF GAS IT WILL NOT RUN. NEEDED TO REPLACE FUEL PUMP.
CONSUMER SAYS THE INSTRUMENT DASH PANEL HAS DETACHED. CONSUMER STATES THERES A RECALL 01 F 139 000, DEALER TOLD CONSUMER THAT THE RECALL LETTER HE HAD HAS EXPIRED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Contour → · Every Contour year → · How the figures are calculated →