Page 6 of 9 · complaints 251–300 of 419

1999 Ford Contour complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Seat Belts › Front › Retractor
Filed Feb 1, 200359,600 milesTN

THE FRONT SEAT BELTS CONSTANTLY GET TWISTED AND LOCKED UP. YOU HAVE TO STOP AND UNDO IT TO GET IT FIXED. ALSO INTERIOR LIGHT WILL JUST COME ON. AT 4 AM ON MORNING I JUST HAPPENED TO LOOK OUT AND IT WAS ON.?????? TS

Unknown or Other
Filed Jan 22, 2003MD

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE DASHBOARD WHICH IS INOPERABLE OBSTRUCTING THE DRIVER'S VIEW DEALER HAS INSPECTED THE VEHICLE BUT IS NOT LONGER UNDER GUARANTEE. PLEASE PROVIDE FURTHER INFORMATION. TS

Unknown or Other
Filed Jan 14, 2003CA

CONSUMER STATED THE VEHICLE DASHBOARD IS COMING UNGLUED. THE DEALERSHIP INDICATED THAT THERE WAS A CONSUMER SERVICE CAMPAIGN FOR THE PROBLEM, HOWEVER IT ENDED IN SEPTEMBER 2002.*JB

Unknown or Other
Filed Jan 13, 2003CA

DASHBOARD IS COMING UNGLUED AND BUCKLING, OBSTRUCTING CONSUMER'S VIEW OUT OF FRONT WINDSHIELD WHILE DRIVING.*JB

Latches/Locks/Linkages › Hood › Latch
Filed Jan 6, 2003NY

CONSUMER STATED THAT THE HOOD FLEW UP AND BROKE THE FRONT WINDSHIELD. PH COLLISION SHOP ADVISED THAT THE HOOD LATCH AND SAFETY LATCH SEIZED OPEN. OTHER VEHICLES WERE RECALL DUE TO THIS DEFECT, HOWEVER CONSUMER'S VEHICLE WAS NOT ONE OF THEM. *TT

Seat Belts › Front › Anchorage
Filed Dec 10, 2002OH

CONSUMER STATED THAT WHILE DRIVING THE SEAT BELT ON THE DRIVER'S SIDE BROKE. TS

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Nov 8, 2002IL

DO TO IMPROPER LOCATING THE RUBBER ON THE BRAKE LINE UNUSUAL WEAR TO RUBBER BRAKE LINE. HAVE PICTURE. DT

Unknown or Other
Filed Oct 31, 2002IA

VEHICLE INSTRUMENTAL PANEL IS WHOPPING. CONSUMER HAD VEHICLE SERVICED, DEALERSHIP INFORMED THEM AT THAT THEIR WAS A RECALL FOR THIS PART, BUT THE RECALL HAS EXPIRED. CONSUMER WAS NEVER NOTIFIED OF RECALL. TS

Fuel System, Other › Delivery
Filed Oct 25, 2002MD

CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE DASHBOARD DISCONNECTED FROM THE WINDSHIELD CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED TS

Fuel System, Other › Storage
Filed Oct 23, 2002MI

CONSUMER STATES OF HAVING THE FUEL PUMP TANK CHANGE SEVERAL TIMES.DEALER WAS CONTACTED. MR

Fuel System, Other › Delivery
Filed Oct 23, 2002AR

THE FRONT DASH ON MY 99 FORD CONTOUR HAS PULLED AWAY FROM THE FRONT WINDSHIELD CAUSING THE DEFROSTER PANEL TO POP OUT WHILE DRIVING. THE DEFROSTER PANEL HAS POPPED OUT AND BLOCKED MY VIEW CAUSING ME TO HAVE TWO NEAR INCIDENTS INVOLVING OTHER VEHICLES. I CALLED FORD MOTOR COMPANY (REF# 900850990) AND WAS TOLD BY THEIR REPRESENTATIVE THAT FORD DID HAVE A CUSTOMER SATISFACTION PROGRAM ON THIS PART, BUT THAT THE PROGRAM HAD EXPIRED. I RECIEVED NO NOTICE AND NOW FORD MOTOR COMPANY IS REFUSING TO REPAIR MY VEHICLE DUE TO THE PROGRAM EXPIRING. PLEASE INVESTIGATE AND ADVISE ME IF I HAVE ANY OTHER RECOURSE. DT

Visibility › Defroster/Defogger/Hvac System
Filed Oct 18, 2002CA

CONSUMER STATES HER DASHBORAD IS WARPED AND WHEN SHE TURNS ON HER DEFROGGER THE AIR DOES NOT HIT THE WINDSHIELD, CAUSING THE WINDSHIELD TO TAKE LONGER TO BECOME CLEAR. MR

Visibility › Defroster/Defogger/Hvac System
Filed Oct 17, 2002PA

CONSUMER STATES THAT THE WIRES IN THE AIR CONDITIONER HAS MELTED WHICH IS CAUSING THE DEFROSTER TO STOP WORKING. TS

Service Brakes, Hydraulic › Pedals and Linkages
Filed Oct 9, 2002FL

CONSUMER STATES THAT WHILE TRYING TO SLOW DOWN THE CONSUMER STEPPED ON THE BRAKES AND ENDED UP STEPPING ON THE ACCELERATOR ALSO. CONTACTED DEALER MR

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 9, 2002NY

REFUND DOWN PAYMENT AND KEEP THE CAR. MR

Structure
Filed Oct 4, 2002GA

THE DASH IS CURLED UP IN THE FRONT. THE INTERIOR TRIM PEICE THAT GOES AROUND THE DEFROSTER VENT HAS POPPED OUT OF PLACE. MR

Structure
Filed Oct 3, 2002WI

CONSUMER STATES THAT THE DASHBOARD IS WARPING, CONSUMER STATES THAT DASH IS RISING UP INTO THE WINDOW AND OBSTRUCTING DRIVERS VISION. CONSUMER STATES THE DEFROSTER VENT HAS POPPED OUT OF THE MECHANISM. NLM

Unknown or Other
Filed Oct 2, 2002MA

THE INSTRUMENT PANEL IS DELAMINATING. THERE IS A RECALL BUT PER MANUFACTURER THIS VEHICLE IS NOT AFFECTED. NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 1, 2002MO

CONSUMER STATES OF HAVING PROBLEMS WITH THE ENGINE AND IS ALSO HAVING A STRONG SMELL OF BURN RUBBER. THERE IS A RECALL OUT ON THE ENGINE BUT DOES NOT COVER THEIR VIN #.DEALER WAS NOTIFIED ABOUT THIS MATTER. NLM

Electrical System › Ignition › Switch
Filed Sep 17, 2002FL

NHTSA RECALL 99 V 060 000/MANUFACTURER'S RECALL 99S06, FMVSS 114: IGNITION SWITCH IS ABLE TO TURN WHILE DRIVING. DEALER WAS CONTACTED,AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine
Filed Aug 14, 2002TX

ENGINE MOUNTS ON BOTH SIDES ARE BROKEN.*AK

Air Bags › FrontalCrash
Filed Aug 1, 2002NY

WHEN VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED.*AK

Air Bags › FrontalCrash2 injured
Filed Jul 29, 2002CO

WHILE AT A COMPLETE STOP A CAR MOVING ABOUT 20MPH HIT CONSUMER'S VEHICLE FROM BEHIND, AND AIR BAGS DID NOT DEPLOY, CAUSING INJURIES.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 15, 2002OH

WHILE VEHICLE WAS PARKED IT STARTED ON IT OWN WITHOUT KEYS BEING IN IGNITION. HAD TO REMOVE BATTERY CABLE.*AK

Engine and Engine Cooling › Engine
Filed Jul 9, 2002OH

CONSUMER HEARD A RATTLING SOUND UNDER THE HOOD, DEALER STATED ALL ENGINE MOUNTS BROKE.*AK

Power Train › Driveline › Differential Unit
Filed Jul 2, 2002FL

I TOOK CAR BACK THE NEXT MORNING AFTER PURCHASE, DEALER CLAIMS THERE IS NOTHING HE CAN DO, THE ENGINE LIGHT HAS BEEN ON SINCE DAY ONE AND I HAVE TAKEN IT BACK TWICE, THEY REPLACED THE DIFFERENTIAL SENSOR, IT WENT OFF FOR ABOUT 10 MINS AND HAS BEEN ON EVER SINCE. NOW EVERYTHING ELSE SEEMS TO BE GOING WRONG WITH THIS CAR.

Equipment › Appliance › Air Conditioner
Filed Jul 1, 2002PA

I WANT TO KNOW IF THIS IS A RECALL. NO SAFETY DEFEC TMENTIONED. *AK

Structure › Body
Filed Jun 26, 2002OK

WATER LEAKAGE THROUGH THE DRIVER'S DOOR AND THROUGH THE TRUNK. VEHICLE HAS BEEN IN DEALERSHIP FOR REPAIRS (14) TIMES, REPLACING DIFFERENT COMPONENTS WITH NO CHANGE IN CONDITION. PLEASE DESCRIBE DETAILS.*AK

Power Train › Automatic Transmission
Filed Jun 24, 2002IN

WHILE SHIFTING VEHICLE FROM PARK INTO REVERSE VEHICLE WILL SHIFT ITSELF INTO NEUTRAL, AND NOT ALLOW CONSUMER TO MOVE.*AK WHEN COMING TO A SUDDEN STOP, THE VEHICLE SHIFTS ITSELF INTO NEUTRAL. THE VEHICLE VIBRATES WHEN GOING AT SPEEDS BETWEEN 50 AND 65 MILES PER HOUR. A LEAK WAS FOUND IN THE TRANSMISSION THAT CAUSED DAMAGE AFTER DRIVING AROUND WITH LOW FLUID. *JG

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 20, 2002OH

REPLACEMENT BRAKE ROTORS WAS ONLY THREE WEEKS OLD. ROTORS SEPARATED, DID NOT RETREIVE BROKEN ITEM FROM REPAIR SHOP.

Unknown or Other
Filed Jun 13, 2002CA

ONE PIECE VENT ON DASHBOARD HAS POPPED OUT. DASHBOARD HAS ROLLED ITSELF UPWARD, LOCKING APPROXIMATELY 2 1/2 INCHES OF FRONT WINDSHIELD. VEHICLE HAS A TEHNICAL SERVICE BULLETIN LISTED. DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK

Equipment › Appliance › Air Conditioner
Filed May 7, 2002FL

THE PASSENGER SIDE SEAT BELT LOCKED WHILE I WAS DRIVING ON THE INTERSTATE. THE ECOND TIME, IT JUST WOULD NOT RELEASE, AND I HAD TO CUT THE SEATBEAT SO THE PASSENGER COULD GET OUT. AIR CONDITIONER BLOWER SWITCH JUST WENT OUT ONE DAY. THE AIR CONDITIONER WILL ONLY WORK IF I KEEP THE CONTROL TURNED TO "HIGH." I WOULD LIKE TO HAVE BOTH OF THESE ITEMS REPLACED BY FORD, IF POSSIBLE. "*AK

Suspension › Front
Filed May 6, 2002NC

VEHICLE VIBRATED AT 10 MPH. TOOK TO DEALER, AND THEY STATED THERE WAS VIBRATION, BUT IT WAS NORMAL FOR THESE CARS. AT 6000 MILES FRONT PASSENGER AND DRIVERS SIDE TIRE WERE WEARING OUT. AT 17000 MILES ALL 4 TIRE WERE WORN. DEALER WILLINGLY REPLACED ALL 4. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Unknown or Other
Filed May 4, 2002SC

THE DASHBOARD IS COMING OFF. AS IT IS COMING OFF IT IS CURLING UP AND I AM AFRAID IT IS GOING TO GET IN THE WAY OF MY VISION AS I AM DRIVING. IT IS A '1999 AND I FEEL LIKE IT SHOULD NOT BE COMING APART LIKE THAT.*AK

Power Train › Automatic Transmission
Filed May 3, 2002MA

TRANSMISSION SHIFTS FROM DRIVE TO NEUTRAL AND INTO ANY GEAR WHILE DRIVING AT ANY SPEED. VEHICLE HAS NOT BEEN INSPECTED BY DEALER.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 12, 2002NJ

WHEN ACCELERATING AFTER A STOP VEHICLE STALLS. THIS HAPPENS INTERMITTENTLY. TOOK VEHICLE TO DEALER ,AND CAN'T FIND CAUSE OF PROBLEM.*AK *YD

Power Train › Automatic Transmission
Filed Apr 9, 2002FL

WHILE TRAVELING ON HIGHWAY TRANSMISSION LOCKED UP. THEN HAD IT REPAIRED, BUT LATER FOUND OUT THAT IT WAS NOT COMPLETELY REPAIRED. ALSO, AFTER ABOUT 2 WEEKS FOUND OUT THAT IT WAS A TECHNICAL ERROR THAT CAUSED TRANSMISSION TO LEAK FLUID.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 9, 2002NJ

WHILE DRIVING AT ANY SPEED CAR CUT OFF WITHOUT ANY INDICATION, AND WILL NOT START BACK UP. DEALER CONTACTED, FIXED PROBLEM 3 TIMES, BUT DIDN'T INFORM CONSUMER OF WHAT PART. PROBLEM STILL REOCCURRING.*AK

Exterior Lighting › Tail Lights
Filed Apr 8, 2002GA

VEHICLE IS MAKING CLUNKING NOISE THAT WAS COMING FROM UNDERNEATH HOOD. BACK LIGHTS WERE NOT WORKING. O DEALERSHIP WAS AWARE OF PROBLEM.*AK

Tires
Filed Apr 8, 2002TX

THIS TIRE WAS ALWAYS PROPERLY MAINTAINED, AND HAD NOT BEEN ABUSED. IT FAILED WITH LITTLE WARNING. MAYBE 5 TO 10 SECONDS OF VIBRATION PRIO TO FAILING.*AK (DOT NUMBER: UNKOWN TIRESIZE: P18570R14)

Visibility › WindshieldFire
Filed Apr 2, 2002KY

OUR CAR HAS HAD PROBLEMS SINCE DAY ONE WE HAVE 2 DIFFERENT EMBLAMS ON THE FENDERS, WINDOW FELL OUT, SPEAKERS BUSTED, CARPET RUINED BY LEAKS, FAN SWITCH ONLY WORKS ON HIGH SETTING, INSTRUMENT PANEL SMOKED UP AS IF BURNING, HOOD DOESN'T MEET UP WITH COWL, TRUNK STAYS SOAKED, AND THERE ARE NUMEROUS OTHER PROBLEMS ALL HAPPENED WITHIN SIX MONTHS OF ORIGINAL PURCHASE. *AK

Electrical System › Wiring › Interior/Under Dash
Filed Feb 17, 2002KY

SAID CAR HAD DEFECTS ALMOST AS SOON AS WE PURCHASED IT, WE NOTICED IT HAD 2 DIFFERENT EMBLAMS ON THE FENDERS AND THEY HAD TO RUN THE VIN# SO THEY COULD FIND OUT WHICH IT WAS. THE CAR STARTED LEAKING WITHIN 6 MONTHS OF PURCHASE, THEY WORKED ON IT 3 TIMES TO NO PREVAIL(STILL LEAKS) THE DASH HAS BOWED UP AT THE WINDSHIELD AND AT THE PANEL BEHIND THE STEERING WHEEL, INSTRUMENT PANEL HAS SMOKED UP, HEATER SWITCH ONLY WORKS ON HIGH SETTING, PASS. SIDE FRONT WINDOW FELL OUT OF DOOR TRACK WHILE GOING DOWN THE HIGHWAY, SPEAKER BUSTED, CARPET RUINED BECAUSE OF LEAKS. BLANCETTS HAD ALL OF THESE PARTS ORDERED FOR OVER 6 MONTHS AND THEY STILL DID NOT GET ALL OF THEM IN, AN D FORD MOTOR COMPANY HAS CLOSED THEM DOWN. I DON'T KNOW THE SPECIFICS OF THE REASONS FOR CLOSING THEM, BUT THEY HAD TROUBLE ONCE OR TWICE WITH GETTING CARS AND TRUCKS WITH MILEAGE ROLLBACK PROBLEMS.

Tires
Filed Feb 11, 2002FL

ONLY 17,000 MILES ON MY CAR & THE TIRES NEED TO BE REPLACED ALREADY

Electrical System › Wiring › Interior/Under Dash
Filed Feb 7, 2002TN

DASHBOARD IS COMING UP, AND DEFROSTER DOES NOT WORK PROPERLY. ALSO, THERE ARE BUBBLES ON DASHBOARD.*AK

Service Brakes, Hydraulic › Foundation ComponentsCrash
Filed Feb 5, 2002OK

DRIVER WAS TRAVELING AT 30 MPH WHEN ANOTHER DRIVER CROSSED IN FRONT OF CONSUMER, CONSUMER HIT THE BRAKES, AND REAR OF VEHICLE HYDROPLANED AND FLIPPED OVEDR 3 TIMES. TOOK VEHICLE TO DEALER, AND THEY STATED THAT THE PCV WAS DEFECTIVE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Air Bags
Filed Jan 4, 2002KY

WHILE ANOTHER VEHICLE WAS BACKING OUT OF A PARKING SPACE, CONSUMER ATTEMPTED TO USE HIS HORN, HOWEVER IT WAS INOPERABLE, DEALER STATED THE AIR BAG ASSEMBLY AT THE TOP OF THE STEERING COLUMN WAS THE FAULTY PART. *JB

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element
Filed Dec 22, 2001MS

HEATER CONTROL SWITCH WILL NOT WORK ON NORMAL SETTING BUT WILL ONLY WORK IF YOU PUT IT ON HIGH AND THAT IS RESULTING IN THE LOSS OF POWER OR DECREASING POWER IN THE ALTERNATOR. *AK

Visibility › Windshield Wiper/WasherFire
Filed Dec 17, 2001MO

WINDSHIELD WIPERS WILL COME ON INTERMITTENTLY, AND AIR BAG LIGHT ILLUMINATES WHILE DRIVING, CAUSING VEHICLE TO STALL AND DIE. DEALER HAS BEEN NOTIFIED. CAR WAS ON FIRE WHICH BURNED UP FUSE BOX. *AK

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Dec 10, 2001KY

CONSUMER RECEIVED A RECALLL NOTICE RELATING TO FRONT VENT RIGHT BELOW THE WINDSHIELD. CONSUMER IS DISATISFIED WITH THE KIT BECAUSE IT TAKES AWAY FORM THE CAR. CONSUMER PLEASE ATTACH A COPY OF THE RECALL LETTER . *AK

Engine and Engine Cooling › Engine
Filed Oct 15, 2001TN

VEHICLE WILL SHUTDOWN WITHOUT PRIOR NOTICE. DEALERSHIP IS AWARE OF PROBLEM.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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