FORTUNATELY I WAS ABLE TO EXTINGUISH FIRE BEFORE IT WAS SERIOUS. FORD'S CONCERN REGARDING THE INCIDENT IS MINIMAL
1999 Ford Contour complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
WHILE DRIVING AT APPROXIMATELY 55MP REAR SIDE DRIVER'S WINDOW SHATTERED. NOTHING HIT THE WINDSHIELD.CONTACTED THE DEALER. *AK
NO SUMMARY
ONGOING PROBLEM WITH VIBRATION WHENEVER BRAKES ARE APPLIED. VEHICLE BEEN INSPECTED / REPAIRED ON THREE OCCASIONS. ALSO, REPLACED ROTORS/PADS, AND REAR DRUMS. BUT PROBLEM STILL REOCCURRING. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK
FRONT SEAT BELT RETRACTORS DO NOT RETRACT FOR USE OR AFTER USE. WOULD BE VERY LIMP IN LAP. BELTS GET TWISTED WHILE RETRACTING, BUT NOT COMPLETELY. TAKING VEHICLE TO DEALER TO CHECK BELTS OUT. *AK
WHENEVER BRAKE ARE APPLIED THEY CAUSE A CRACKING SOUND. DEALER NOTIFIED AND NFORMED CONSUMER THAT IT WAS NORMAL FOR THAT VEHICLE. SEEKING HELP OR ADDITIONAL INFORMATON FROM NHTSA IN THIS MATTER. *AK
AUTOMATIC GEAR SHIFT LEVER DOES NOT PERFORM AS STATED IN THE MANUAL, THE THUMB BUTTON DOES NOT NEED TO BE PRESSED TO CHANGE GEARS, THE GEAR MOVED FROM DRIVE TO NEUTRAL WITH JUST A BRUSHING MOVEMENT FORWARD WHILE DRIVING. MJS
GOING APPROX 30MPH & SWERVED TO AVOID HITTING A CAT. LEFT FRONT WHEEL HIT CURB & BOTH AIR BAGSS POPPED OUT & QUICKLY DEFLATED. BROKE WINDSHIELD. WAS ABLE TO STUFF AIR BAGS BACK IN. WILL BE TAKING VEHICLE TO DEALER TO CHECK & CORRECT AIR BAGS.
JACK THAT COMES EQUIPPED WITH VEHICLE IS TOO SHORT , WILL NOT PICK UP VEHICLE ENOUGH TO ACTUALLY TAKE OFF THE TIRE, CAUSING VEHICLE TO SLIP OFF JACK. *AK
WHILE DRIVING DOWN THE ROAD STEERING COLUMN JUST LOCKED UP.CONSUMER HAS CONTACTED DEALER. *AK
BRAKES WOULD MAKE GRINDING NOISES WHEN APPLIED. THE TIRES ARE GOING BALD. STEERING WHEEL FEELS REAL LOOSE WHN GOING OVER BUMPS OR TURNING. THE FRONT END SUSPENSION WOULD JERK & PULL TO THE LEFT. WILL BE CONTACTING DEALER TO HAVE VEHICLE CHECKED. *AK
NO DEPLOYMENT OF AIR BAG DURING VEHICLE COLLISION, RESULTING IN BACK INJURY TO CONSUMER. MJS
ONGOING/INTERMITTENT PROBLEM WIT BRAKE SYSTEM FAILING TO OPERATE PROPERLY. WHEN APPLYING THE BRAKES VEHI;LE WOULD EXPERIENCE EXTENDED STOPPING DISTANCE. VEHICLE HAS BEEN IN REPAIR SHOP 11 ON OCCASIONS, AND NOTHING COULD BE FOUND.CAN NHTSA HELP IN THIS MATTER. *AK
WHILE SITTING IN THE VEHICLE AT A LIGHT ANOTHER VEHICLE REAR ENDED CONSUMER'S VEHICLE, AND DIVER'S/ PASSENGER'S SEAT BELTS BROKE. *AK
WHEN BRAKES WERE APPLIED VEHICLE MADE A GRINDING NOISE. DEALER SAID VEHICLE NEEDED NEW BRAKE PADS. *AK
AIR BAGS FAILED TO DEPLOY UPON HARD FRONTAL IMPACT WITH OTHER VEHICLE. *AK
HEADLIGHTS ILLUMINATE DRIVING SURFACE POORLY CAUSING POOR VISIBILITY.
VEHICLE EXPERIENCES CONTINUED ELECTRICAL POWER FAILURES CAUSING VEHICLE TO LOOSE ALL ELECTRICAL POWER WHILE DRIVING IN EXCESS OF 50 MPH, UNABLE TO RECTIFY FAILURES.
SEAT BELT RETRACTORS CONSISTENTLY JAM. THIS MAKES THEM USELESS IN THE EVENT OF AN ACCIDENT. THE DESIGN OF THE FRONT SEATBELT MECHANISM (REGARDLESS OF HOW FAR UP OR BACK THE SEAT IS ADJUSTED) CAUSE THE BELTS TO TWIST AND JAM. IN ORDER TO UNJAM THEM, YOU MUST STOP THE CAR AND FIGHT WITH THE SEATBELTS. ANY MOVEMENT LOOSENS THEM AND THEY DO NOT RETRACT. IF THERE IS AN ACCIDENT, THE SEATBELTS ARE LIKELY TO CAUSE MORE HARM THAN PROTECTION.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Ford Contour → · Every Contour year → · How the figures are calculated →