DASHBOARD WAS CURLING UP. THE CONSUMER IS CONCERNED THAT AIR BAG WILL BE DEFECTIVE. *AK THE DASHBOARD WAS CURLED SO BADLY THAT AN AIR VENT POPPED OUT. THE WINDOWS DO NOT DEFROST PROPERLY AND THE AIR CONDITIONER FOGS THE WINDOWS BECAUSE THE DASHBOARD CURLED TO THE POINT THAT IT TOUCHED THE WINDSHIELD. THE CONSUMER IS CONCERNED THAT THIS CURLING MAY AFFECT THE DEPLOYMENT OF THE AIR BAGS. *NLM
1999 Ford Contour complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
FORD CONTOURS AND ALIKE EXPERIENCE PROBLEMS WITH THE DASHBOARD WARPING. FORD SHOULD FIX THIS DEFECT AT NO CHARGE. THE WARPED DASH CAUSES OBSTRUCTION OF VIEW OUT OF THE FRONT WINDSHIELD. *LA
WARPAGE OF INSTRUMENT PANEL (DASH) NEAR THE WINDSHIELD IS SEVERE. *LA
I OWN A 1999 FORD CONTOUR, IN WHICH THE DASH COVER (VINYL AND FOAM) ARE SEPARATING FROM THE METAL SHELL UNDERNEATH. IT IS APPROACHING THE PASSENGER'S SIDE AIRBAG (SRS), AND MY CONCERN IS IT MY EITHER CAUSE AN UNEXPECTED DEPLOYMENT OF THE AIRBAG RESULTING IN AN ACCIDENT, OR IT MAY PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF AN ACCIDENT. I HAVE CONTACTED FORD AND THEIR ANSWER WAS THEY WOULD SUBMIT IT TO THE ENGINEERS TO DETERMINE IF A RECALL WAS IN ORDER. UNLESS THERE ARE ENOUGH PEOPLE REPORTING THIS PROBLEM, I FEEL THEY WILL TAKE NO CORRECTIVE ACTION. I HAVE PERSONALLY OBSERVED TO OTHER '99 CONTOURS WITH THE SAME PROBLEM. UNFORTUNATELY, I WAS UNABLE TO CONTACT THE OWNERS AND ASK THEM TO MAKE COMPLAINTS AS WELL. *LA
CONSUMER STATED THAT THE DASHBOARD WAS DETACHING FROM THE GRILL, AND IT WAS UNSAFE TO DRIVE. DEALER HAD BEEN NOTIFIED. *AK FORD DEVELOPED A CUSTOMER SATISFACTION PROGRAM SO CONSUMER'S AFFECTED BY THIS PROBLEM COULD GET THE VEHICLE REPAIRED AT NO COST TO THEM. *PH *NLM
DASHBOARD HAS DELAMINATED AT THE WINDSHIELD. IT IS BLOCKING THE VIEW AND REDIRECTED THE DEFROSTER SO THAT IT WILL TAKE MUCH LONGER TO CLEAR WINDSHIELD, BUT NOT COMPLETELY. IT HAS PEELED BACK SO FAR THAT IT IS NOW IN THE AREA OF THE PASSENGER SIDE AIRBAG, WHICH I FELT IT'S A SAFETY ISSUE. DEALER HAS CONSISTENTLY BLOWN ME OFF. FINALLY, HAS ANSWERED ABOUT THIS AFTER NEARLY A YEAR, THAT I WILL HAVE TO PAY FOR REPAIR MYSELF, MINUS 10% FORD SAFETY WARRANTY. I FELT IT SHOULD BE PAID IN FULL BY FORD. I KNOW THAT I WOULD NOT GET FULL TRADE IN VALUE FROM THEM DUE TO THIS ISSUE. *LA
DASH BOARD IS WARPING NEAR THE WINDSHIELD. I WAS TOLD THE WARRANTY TO FIX THAT PART WAS EXPIRED. THE COST TO FIX IT WOULD BE $300. THIS PROBLEM HAS BEEN GOING ON FOR A COUPLE OF YEARS AND I FIXED IT MYSELF. FORD NEVER SENT ME A RECALL NOTICE AND NOW THEY ARE CLAIMING THEY DID. *LA
CONSUMER STATED HE WAS AFRAID TO DRIVE THE VEHICLE BECAUSE THE MATERIAL THAT COVERED THE DASHBOARD WAS PEELING BADLY. HE IS AFRAID THE AIR BAG WILL PREMATURELY DEPLOY, AND CAUSE HIM HARM. *AK *JB
CONSUMER STATED THAT DASHBOARD WAS DETACHING FROM THE GRILL, AND IT WAS UNSAFE TO DRIVE. DEALER HAD BEEN NOTIFIED. *AK
CONSUMER STATED THAT DASHBOARD WAS DETACHING FROM THE GRILL, AND IT WAS UNSAFE TO DRIVE. DEALER HAD BEEN NOTIFIED. *AK
CONSUMER STATED THAT DASHBOARD WAS DETACHING FROM THE GRILL, AND IT WAS UNSAFE TO DRIVE. DEALER HAS BEEN NOTIFIED.*AK
CONSUMER STATES THAT WHILE DRIVING VEHICLE IT SHUT DOWN TWICE. SHE WAS AFRAID THAT SOMEDAY IT WOULD CAUSE AN ACCIDENT. DEALER/MECHANIC COULD NOT DUPLICATE THE PROBLEM OR FIX IT. *AK
THE DASHBOARD SEPARATED FROM THE WINDSHIELD WHICH CAUSED THE DEFROSTER VENT TO MALFUNCTION AND BLOCKED THE DRIVER'S VISION. AK THE DEFROSTER VENTS POPPED OUT OF THE DASH. THE DASH SLID UP INTO THE WINDSHIELD AND CAUSED A SIZEABLE GAP BETWEEN THE TWO WHICH RESTRICTED THE DRIVERS VIEW. THE PROBLEM MAY CAUSE THE PASSENGER SIDE AIR BAG TO DEPLOY. OWNER OF THE VEHICLE/DANIEL VIRES *SCC *JB
THE DASHBOARD WARPED WHICH CAUSED THE DEFROSTER GRILL TO SEPARATE AND RESULTED IN POOR VISIBILITY AT THE LOWER PORTION OF THE WINDSHIELD. *AK *TS
THE DASHBOARD SEPARATED FROM THE WINDSHIELD AND CAUSED THE DEFROSTER TO FAIL. THE DEALER WAS NOTIFIED. *AK *SCC *JB
CONSUMER CALLED COMPLAINING ABOUT DASHBOARD PROBLEMS ON PASSANGER'S SIDE.*AK
DASHBOARD HAS WRAPPED AND SEPARATED FROM THE STRUCTURE. THIS IS REDUCING DRIVER'S VISIBILITY BECAUSE THE DASHBOARD HAS LIFTED UPWARDS INFRONT OF THE WINDSHIELD. AN OWNERS NOTIFICATION LETTER WAS SENT OUT PRIOR , BUT THE FAILURE HAD NOT OCCURRED, SO IT WASN'T REPAIRED. *AK
THE DASHBOARD IS BLISTERING AND FLAKING. CONSUMER IS BARELY ABLE TO SEE OVER THE DASHBOARD BECAUSE OF THE WARPING.*AK
I HAVE HAD PROBLEMS WITH THE SEAT BELTS IN MY CAR FOR ABOUT A YEAR. BOTH SEAT BELTS IN THE FRONT DON'T SEEM TO RETRACT AND GET TANGELED AND TWISTED ALL THE TIME. I HAVE MANUALLY ADJUSTED THEM EVERYTIME I DROVE. JUST 5 MONTHS AGO I WAS INVOLVED IN A CAR ACCIDENT, I WAS STOPPED IN TRAFFIC AT A LIGHT AND WAS REAR ENDED CAUSING ME TO HIT THE CAR INFRONT OF ME. I HIT MY HEAD ON THE STEERING WHEEL CAUSING ME A CONCUSION. MY SEAT BELT DID NOT RETRACT TO HOLD ME BACK AND THE AIR BAG DID NOT DEPLOY. I HAVE CALLED FORD AND THEY TOLD ME THAT I SHOULD PAY FOR THE SEAT BELTS TO BE FIXED AND THEY DID NOT METION ANYTHING ABOUT THE AIRBAG. I MANAGED TO UNTANGLE THE SEAT BELTS ON MY CAR AND I HAVE NOTICED THAT THE BUCKLES ARE FACING THE WRONG WAY. THIS I COMPARED TO OTHER CARS AND FORDS AS WELL. *AK
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING, A FOG OF MIST LEAKED THROUGH THE VENTS. THE VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. *AK PER INSPECTION; A SHORT WAS FOUND IN THE MAIN WIRING LOOM. THE VEHICLE WAS TOTALED. *SCC *JB
ON MAY 11, 2003 I WAS INJURED IN A CAR ACCIDENT IN MY 1999 FORD CONTOUR. MY AIRBAGS DID NOT DEPLOY.*AK
1999 FORD CONTOUR. DASBOARD IS COMING APART FROM THE WINDSHEILD AND AT THE BOTTOM WHERE THE LIGHT SWITCHES ARE LOCATED. *AK
I BOUGHT A 1999 FORD CONTOUR, AND WHEN I BOUGHT IT I WAS INFORMED THAT THE DASH WAS COMING UP, BUT THEY WERE ON RECALL. THEN ABOUT A WEEK AGO I FOUND OUT THAT MY CAR IS NOT ON THAT RECALL LIST. EVER SINCE I DID BUY IT IN JANUARY 2003 THE DASH HAS COME UP EVEN MORE.THE ENTIRE TOP OF THE DASH IS WARPED.I HAVE TRIED EPOXY, BUT THE WHOLE DASH JUST NEEDS TO BE REPLACED,IT'S SO BAD. I DON'T AGREE WITH THAT BECAUSE IT IS A DEFAULT ON THE MAKERS END. I THINK THAT IT IS A BIG SAFETY HAZARD SINCE THERE ARE AIRBAGS UNDER THE DASH. WHY IS THIS NOT ON A RECALL LIST? CAUSE THIS IS A SAFETY HAZARD FOR MY CHILDREN AND I. PLEASE CALL ME WITH INFORMATION. [XXX] VIN# [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SEVERAL ITEMS FIRST THE DASH BOWED IN FROM BOTH SIDES,A MONTH AFTER PICKING THE CAR UP THE AIR CONDITIONER WENT OUT THE DEALERSHIP SAID MY PROBLEM, THE TIRES WERE BAD WE REPLACED THEM THEY ARE BAD ALL THE TIME HAVE TO BE REPLACED MORE THEN A NORMAL TIRE SHOULD , THE CAR BROKE DOWN LAST YEAR ON THE HIGHWAY AGAIN MY PROBLEM THE ROTORS AND OTHER THINGS WERE BAD SOMTHING I AS A CONSUMER WOULD NOT HAVE KNOWN ABOUT , CANNOT GET CAR INSPECTED BECAUSE THE HORN DOES NOT WORK AND CANNOT BE FIXED DUE TO AIRBAG AGAIN MY PROBLEM O YES WAS IN A FINDER BINDER AIRBAG DID NOT WORK MINOR INJRIES , THE DRIVERS SEAT ROCKS THE REAR SEAT BELT WILL NOT WORK MORE PROBLEMS THIS CAR IS WORTH NOTHING I ON;Y DRIVE TO AND FROM WORK IN IT AND THE WAY IT IS FALLING APART YOUD THINK I TRAVEL ACROSS COUNTRY IN IT ...THIS IS NOT A GOOD CAR TO EVER PURCHASE WILL NEVER BUY FROM FORD AGAIN!!! SRB THIS PRBLEMS HAVE BEEN ON GOING FROM 2000-2003. *AK
SINCE THE SUMMER OF 2002 DASHBOARD CURLS UP WHICH CAUSES POOR VISIBILITY THROUGH THE WINDSHIELD. VEHICLE WAS TAKEN TO THE DEALER ON 7/3/2003. DEALER STATED THE VEHICLE WAS NOT ON RECALL, AND COULD BE FIXED AT OWNERS EXPENSE. *AK
THE FUEL GAUGE NEEDLE FLOATED ERRATICALLY. THE DEALER DIAGNOSED THE PROBLEM AS A DEFECTIVE FUEL FLOW METER INSIDE THE FUEL TANK.*AK *JB
INSTRUMENT PANEL WARPAGE - UNSAFE, BLOCKING FORWARD VIEW OF VEHICLE.FORD WILL NOT HONOR RECALL 01B78 BECAUSE IT EXPIRED IN AUGUST OF 2002.THIS IS NOT A COSMETIC ISSUE, AN ACCIDENT COULD EASILY OCCUR IF NOT PROPERLY REPAIRED.*AK THE PANEL WAS ALREADY REPAIRED ONCE UNDER WARRENTY AND WAS NOT REPAIRED PROPERLY.
AC DOES NOT BLOW COLD. THIRD TIME FOR THIS REPAIR. CAR HAS ONLY 35,000 MILES. *JB
NAR 06/19/2003. *MR THE CONSUMER HAD HIS VEHICLE TOWED TO VISTA FORD APPROX 3 TIMES IN ONE MONTH FOR A BROKEN FUEL PUMP THAT NEEDED TO BE REPLACED.THE VEHICLE HAD A B ROKEN RADIO ANTENNA AND A VIBRATION WHICH WAS COMING FROM THE TIRES. IN ADDITION TO ALL THE OTHER PROBLEMS THE DASHBOARD WAS COMING APART AND THE FLOOR MATERIAL UNDER THE HOOD OF THE DRIVER AND PASSENGER SEAT WAS COMING APART. FORD HAS NOT OFFERED ANY ASSISTANCE IN EXPEDITING FEES AND COST OF REPAIRS. PLEASE ASSIST IN RESOLVING MATTERS. *CB *JB
BOTH PASSENGER FRONT AND REAR TIRES BLEW OUT AT THE SIDEWALL, THE VEHICLE LEFT THE ROAD WAY AND FLIPPED OVER. ONE TIRE BLEW WHILE THE VEHICLE WAS SITTING AND THE OTHER WHILE PULLING INTO A PARKING LOT. THE CONSUMER HAD THE SECOND FAILED TIRE IN THEIR POSSESSION. *JB *PH
I AM AN ORIGINAL OWNER OF A 1999 FORD CONTOUR SE SPORT. ABOUT 2 YEARS AGO THERE WAS A MAINTENANCE RECALL FOR THE CONTOUR'S DASH COMING UP DUE TO BAD GLUE. I TOOK MY VEHICLE TO THE NEAREST FORD DEALERSHIP AND FOUND THAT MY DASH WAS SO BAD IT HAD TO BE REPLACED. MY CAR WAS STILL UNDER WARRANTY AT THIS TIME ALSO. NOW MY DASH IS COMMING UP JUST LIKE IT DID BEFORE, EVIDENTLY THE DASH THEY REPLACED IT WITH STILL HAD THE DEFECTIVE GLUE IN IT. I CONTACTED FORD EXPLAINING THIS TO THEM AND FINDING OUT THAT THE MAINTENANCE ORDER HAD ENDED LAST YEAR. I TOLD THEM ABOUT IT BEING REPLACED AND DOING THE SAME THING IT DONE BEFORE WHILE ALSO EXPLAINING MY CONCERN ABOUT THE PASSENGER SIDE AIRBAG RELEASING AT ANY GIVEN TIME. THIS COULD VERY WELL HURT SOMEONE LIKE MYSELF WHO HAS HAD OPEN HEART SURGERY AND THEN HAD TO HAVE MY CHEST REWIRED DUE TO MY STERNUM NOT FUSING BACK TOGETHER CORRECTLY NOT TO MENTION WHAT THIS COULD DO TO ONE OF MY CHILDREN. THEY REFUSE TO REPAIR MY DASH EVEN THOUGH I DID WHAT THE LETTER TOLD ME AND COULDN'T HAVE AVOIDED THIS PROBLEM FROM HAPPENING AGAIN. I DIDN'T MAKE THE DASH NOR DID I MAKE THE GLUE, BUT I UPHELD MY RESPONSABILITIES. THIS IS A SAFETY CONCERN AND SHOULD BE REPAIRED BY FORD AT THERE EXPENSE NOT MINE. *JB
DASHBOARD HAS WARPED UPWARD AND RIGID AIR PLASTIC GRIL POPPED OUT OF LOCATION. WARPING HAS BECOME PROGRESSIVELY WORSE OVER TIME AND IS BEGINNING TO OBSTRUCT LOWER EDGE OF WINDSHIELD AT CENTER OF DASH. DEALER SAYS THEY ARE AWARE OF PROBLEM BUT SERVICE BULLETIN AUTHORIZING REPAIR UNDER WARRANTY HAS EXPIRED. THEY SAY CUSTOMER MUST PAY $1,400 TO REPLACE ENTIRE DAHBOARD TO EFFECT REPAIR. CAR IS 40 MONTHS OLD AND HAS ONLY 28,000 MILES.*AK
THE DASH BOARD ON MY 1999 CONTOUR HAS CURLED BACK AND THE VENT MECHANISM HAS COME OUT. NOW, THE DEFROSTER IS OBSTRUCTED AND DOES NOT DEFROST MY WINDSHIELD PROPERLY. MY WINDSHIELD HAS NOW CRACKED. THE DEALER SAID THIS WAS THE SUBJECT OF A RECALL, BUT THE RECALL IS NOW "EXPIRED".OTHER PROBLEMS WITH THE CAR: THE RADIO SPEAKERS HAVE FAILED. THE DRIVER'S SIDE WERE REPLACE UNDER MY WARRANTY, BUT NOW THAT I AM OUT OF THE WARRANTY, THE PASSENGER SIDE SPEAKERS ARE SHOT; THE DOME LIGHT DOES NOT TURN ON WHEN I OPEN THE DRIVER'S DOOR BUT IT DOES WHEN THE OTHER DOORS ARE OPENED; MY BLOWER MOTOR STOPPED WORKING AND I HAD TO HAVE IT REPLACED, AND IT NOW SMELLS LIKE IT IS BURNING WHEN I USE IT.*AK
ENGINE LIGHT STAYS ON; AIR CONDITIONER WILL ONLY WORK ON HIGH; WILL NOT WORK ON LOW; RELATIVE HAS SAME CAR 2000 MODEL - - HAVING SAME PROBLEM.
FRONT SPRING BROKE WHICH PUNCTURED THE TIRE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
OVER THE PAST THREE YEARS, THE DEFROSTER PANEL IN MY 1999 FORD CONTOUR HAS WARPED AND BECOME LOOSE. THE DEALER HAS FIXED THE COMPLAINT 5 TIMES, BUT THE RECURRENCE LEADS ME TO BELIEVE, THERE IS ESSENTIALLY A FLAW IN THE DESIGN. WHEN THE PANEL WARPS, THE AIR FROM THE DEFROSTER IS NOT DIRECTED PROPERLY AND DOES NOT DEFROST THE WINDSHIELD EFFICIENTLY, THUS LEADING TO A VISIBILITY HAZARD. *JB
ELECTRICAL SYSTEM - BLINKERS WILL NOT WORK, A/C WILL NOT COME ON, LIGHTED SWITCHES ON THE DOORS WILL NOT LIGHT, AND WILL NOT COME OUT OF PARK. HAVE BEEN TOLD POSSIBLE ELECTRICAL HARNESS IS BAD. WAS TOLD BY FORD SERVICE MANAGER THAT THIS IS A KNOWN PROBLEM BUT FORD WILL NOT MAKE ANY RECALLS ON IT.*JB
WHEN THE CONSUMER TRIED TO APPLY THE BRAKES THE PEDAL WENT TO THE FLOOR AND CAUSED EXTENDED STOPPING DISTANCE. *NLM
1999 FORD CONTOUR W/ 2 LIT. ENGINE AND FACTORY INSTALLED/AUTHORIZED 8" BRAKE SYSTEM. SAFETY HAZARD: POTENTIAL LOSS OF CONTROL DUE TO IMPROPERLY DESIGNED AND/OR FACTORY INSTALLED BRAKES. TRYING TO STEER THE CAR THROUGH EVASIVE MANEUVERS WHILE APPLYING BRAKES IS CAUSING THE CAR TO SHUDDER EXCESSIVELY. ON APX APRIL 7 I WAS IN THE LEFT LANE TRAVELING NORTHBOUND ON I-71 APX 1 MILE NORTH OF I-270. ACCIDENT APX 1/4 OF A MILE AHEAD FORCED EVERYONE TO SLAM ON BRAKES. CAR BEGAN TO SHUDDER EXCESSIVELY. HAD ANOTHER CAR CLOSE ON MY TAIL AND BEGAN TO POSITION MYSELF TO THE LEFT TO BAIL OUT INTO MEDIAN IF NECESSARY AND ANY STEERING ACTION OTHER THAN PERFECTLY STRAIGHT AHEAD CAUSED THE SHUDDERING TO BECOME EVEN MORE EXTREME. HAVEN'T EXPERIMENTED WITH RADICAL MANEUVERS WHILE APPLYING THE BRAKES BUT I DON'T THINK IT WOULD BE PRETTY. STARTING IN MARCH, 2003 I HAD NOTICED SLIGHT VIBRATION DRIVING. TOOK CAR IN TO FIRESTONE FOR ROUTINE BALANCE, ALIGNMENT AND ROTATION. AFTER WORK DONE THE CAR SHUDDERED NOTICEABLY WHENEVER BRAKES APPLIED, PARTICULARLY SLOWING DOWN THROUGH 45 MPH TO 30 MPH. RETURNED CAR TO SHOP AND THEY WORKED ON ROTORS AND DRUMS. THERE WAS NO IMPROVEMENT. TOOK CAR TO 2ND FIRESTONE AND HAD SENIOR MECHANIC INSPECT. REPLACED REAR DRUMS WITH NEW BUT PROBLEM PERSISTED, SO HE PUT OLD DRUMS BACK ON AND SUGGESTED TAKING TO FORD DEALER. TOOK CAR TO KRIEGER FORD. THEY REPEATED EXPERIMENT WITH NEW DRUMS WITH SAME RESULT. THEY CALLED FORD HOTLINE AND WERE TOLD THAT THIS WAS A KNOWN PROBLEM WITH
THE VEHICLE HAD POOR GAS MILEAGE. THE DRIVERS WINDOW JAMMED. THE RUBBER PIECE AROUND THE FRAME OF THE RIGHT SIDE REAR PASSENGER'S SEAT CONSTANTLY CAME OFF. THE SHOULDER HARNESS ON DRIVER'S SIDE AND IN THE REAR SEATS TWISTED AND JAMMED. THE DASHBOARD COVER CAME LOOSE. THE RADIO OPERATED POORLY. THE TRUNK LATCH OFTEN REQUIRED MULTIPLE PULLS TO OPEN THE TRUNK. THE AIR BAG LIGHT INTERMITTENTLY CAME ON. WHILE DRIVING THERE WAS A WHINING/GRINDING NOISE. *AK *NLM
I JUST BOUGHT A FORD CONTOUR AND THE DASHBOARD IS COMING UP AND IT COULD DEPLOY THE AIRBAG, SO WHAT IF ANYTHING IS SOMEONE GOING TO DO ABOUT THIS, AS YOU CAN SEE I AM NOT THE ONLY ONE WITH THIS PROBLEM, I HAD NO IDEA THAT THERE WAS A PROGRAM FOR THE DASHBOARD. IF IT IS A RECURRING PROBLEM THEN IT SHOULD BE A RECALL ON IT. *NLM
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *JB
THE DASH BOARD CAME APART WHICH RESULTED IN POOR VISIBILITY THROUGH THE WINDSHIELD. *JB
THE VEHICLE HAS NOT WORKED PROPERLY IN A YEAR, THE VEHICLE HAD 5 NEW FUEL PUMPS PUT ON WITHIN A 8 MONTH PERIOD, TOWED 3 TIMES AND PERIODICALLY JERKS AND DIES . THE DEALERS SERVICE DEPARTMENT CAN NOT FIND THE CAUSE OF THE PROBLEM. *JB
DASHBOARD IS CURLING UP FROM THE WINDSHIELD. SINCE THIS HAS STARTED THE VENT FOR THE DEFOGGING SYSTEMS HAS POPPED COMPLETELY OUT, THE WARNING BELL FOR THE LIGHTS LEFT ON AND KEY IN IGNITION HAVE STOPPED WORKING AND THE RADIO CUTS IN AND OUT. I TOOK IT TO MY AUTO REPAIR SHOP WHO CONTACTED MY EXTENDED WARRANTY COMPANY (WHO SUPPOSEDLY COVER ME BUMPER TO BUMPER ACCORDING TO THE DEALER I BOUGHT THE CAR FROM) WHO STATE IF IT IS NOT SAFETY RELATED THEY DON'T COVER IT. I THEN WENT TO A LOCAL DEALERSHIP WITH THE PROBLEM AS THE CAR IS A 1999 WITH BARELY 40,000 MILES AND EXPRESSED MY CONCERN ABOUT THE THINGS THAT HAVE STOPPED WORKING AS WELL AS THE FACT THAT AS THE DASH ROLLS BACK IT WILL DEPLOY THE PASSENGER SIDE AIR BAG. THE DEALER STATED IT WAS NOT THEIR PROBLEM EVEN THOUGH THEY STATED THAT THE EARLIER MODELS HAD THE SAME PROBLEM WHICH APPARENTLY WAS NEVER FIXED AND GAVE ME FORD CUSTOMER SERVICE. I THEN CONTACTED FORD WHO AFTER 5 DAYS INFORMED ME THAT THEY FELT IT WAS NOT THEIR PROBLEM, THAT I SHOULD TAKE IT TO MY LOCAL DEALER AND PAY APPROXIMATELY $1800 TO $2000 FOR A NEW DASH TO BE INSTALLED BUT THAT I SHOULD SAVE MY PAPERWORK AFTER THE REPAIRS ARE DONE IN CASE OF ANY FURTHER TROUBLE. SINCE THE DASH IS IN PERFECT CONDITION ASIDE FROM THE CURLING, NO CRACKS, DISCOLORATION OR DRYING OUT I DON'T FEEL I SHOULD PAY TO HAVE THIS PROBLEM RESOLVED. IF YOU CAN ASSIST PLEASE LET ME KNOW. *NLM
I WAS IN AN ACCIDENT AND THE SEAT BELT ON MY THREE YEAR OLD SON'S CAR SEAT CAME UNDONE. IT WAS THE BELT THAT GOES FROM THE CAR TO THE CAR SEAT. THE CAR FLIPPED AND HIS SEAT WENT FLYING AROUND IN THE CAR. THE AIR BAGS NEVER DEPLOYED WHEN THE CAR FLIPPED AND HIT A DIRT EMBANKMENT. *JB
SOMETHING IN MY WIRING HAS BURNT AND SHORTED OUT WIRES IN MY CAR FROM TRUNK TO UNDER HOOD. CAR IS BEING REPAIRED AS I WRITE AND IS GOING TO BE VERY EXPENSIVE. THIS IS A 1999 FORD CONTOUR SE. A NEW WIRING HARNESS IS BEING ORDERED AND ALL WIRING NEEDS REPLACEMENT. THE CAR JUST STALLED RIDING DOWN ROAD, HAD TO HAVE IT TOWED. HAVE BEEN WITHOUT CAR FOR APPROX. 1 WEEK NOW. *JB
WHILE WEARING MY SEAT BELT WHICH I ALWAYS CHECK TO BE SURE IT IS FASTENED I FELL ASLEEP AT THE WHEEL. I HIT THE LEFT BARRIER AND JERKED THE WHEEL. THAT IS ALL I REMEMBER. WHEN I WOKE UP THE CAR WAS UPSIDE DOWN AND I WAS LAYING ON THE ROOF ON MY STOMACH FACING FORWARD. THE SEAT BELT CAME UNBUCKLED AND THE AIR BAG DID NOT DEPLOY. IT APPEARS I WAS THROWN INTO THE EMPTY PASSENGER SEAT AS IT WAS BROKEN. I AM UPSET THE BELT CAME UNBUCKLED. THE CAR WAS A 1999 FORD CONTOUR SE. I HAD NO BUCKLE PROBLEMS IN THE PAST. *JB
WHEN I GO TO START THE CAR SOMETIMES IT JUST MAKES A WHINING NOISE AND WONT START, THAT HAPPENS TWO OR THREE TIMES A MONTH, ALSO THE DASH BOARD IS COMMING UP.*JB
THE VEHICLE STALLED, AND DID NOT RESTART.*JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Ford Contour → · Every Contour year → · How the figures are calculated →