FAN BLOWER SWITCH ONLY OPERATES ON HIGH SPEED. *AK
1996 Ford Contour complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
WHILE VEHICLE IS BEING DRIVEN OVERDRIVE ACTIVATES, AND VEHICLE COMPLETELY SHUTS DOWN IN HEAVY TRAFFIC, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
BOTH HEADLIGHT LENSES ARE DIRTY DUE TO HEADLIGHT ASSEMBLY SEAL FAILURE. NIGHT TIME ILLUMINATION UNSAFE. THIS COMPLAINT IS CONSISTENT WITH OTHER NHTSA CONSUMER COMPLAINTS, ODI ID 864545, 734106, 531407 AND 532479. DEALER STATES THE PROBLEM IS NOT COVERED BY EXTENDED WARRENTY PURCHASED ALONG WITH VEHICLE. *AK
WHILE TRAVELING AND SLOWING TO STOP OR TURN, VEHICLE STOPS AND/OR STALLS. IT ALSO CUTS OFF WHILE TRYING TO BE STARTED. VEHICLE HAD FUEL IN TANK DURING TIME OF INCIDENT.NO ACCIDENT OR INJURIES HAVE OCCURRED
THE WIRING WAS DAMAGED BY CORROSION WHICH CAUSED THE ABS LIGHT TO MALFUNCTION, THE ALARM SYSTEM TO BE DEFECTIVE, THE HEATING SYSTEM TO WORK IMPROPERLY, AND THE CIGARETTE LIGHTER TO NOT WORK. *SLC
SINCE PURCHASE OF VEHICLE WHEN DRIVING THROUGH A PUDDLE OF WATER OR IN RAIN, POWER STEERING WILL GO OUT. AT THAT TIME ALERNATOR LIGHT COMES ON, HAS BEEN TO DEALER NUMEROUS TIMES FOR THIS , SEEMS TO BE A DESIGN FLAW. ALSO, FILLING UP WITH GASOLINE VEHICLE WILL SMELL FOR LONG TIME. *AK
LOUD HUMMING NOISE AND VIBRATION DURING RIGHT TURN. TAKEN TO DEALER AND REPAIRED AT MY COST PRIOR TO COMPLETE FAILURE. *AK
THE ACCELERATOR CABLE BROKE CAUSING VEHICLE TO STALL AND LEAVING THE CONSUMER STRANDED, THERE IS A RECALL (97V225), HOWEVER THE DEALER STATES THAT THE VIN IS NOT INCLUDED IN THE RECALL. *SLC
WHENEVER I TURN ON THE HEATER, A/C, DEFROST, OR FAN MY ABS LIGHT TURNS ON AND MY BRAKES ARE SPONGY. I HAVE LOST ALL BRAKES ON TWO OCCASIONS WHEN THE ABS LIGHT CAME ON. WHEN MY CAR SITS FOR A WEEKEND, THE BATTERY DIES. INSTALLED A NEW BATTERY, STILL DIES. FORD CANNOT FIND A CAUSE FOR EITHER PROBLEM. I HAVE TAKEN MY CAR IN TO HAVE THE WIRING HARNESS CHANGED FOR THE LIGHTS, THOSE WENT OUT. ALSO, MY A/C FUSE HAD CAUGHT FIRE, WHOLE FUSE BOX AND BLOWER WAS REPLACED. *AK
THE AIR ONLY COMES OUT OF THE DEFROST. *SLC
VEHICLE HAS BEEN AT THE DEALERSHIP FOR A NINE WEEK PERIOD WAITING FOR THE RECALL COMPONENT PART TO ARRIVE (99V-103). *MJS
PLASTIC IMPELLER DISINIGRATED INSIDE WATER PUMP> NO INDICATION PREVIOUSLY AT WEEP HOLE> FORD CHARGES $350 TO REPLACE AFTER JUST BEING THERE 2 DAYS EARLIER FOR TIMING BELT REPLACEMENT. *AK
RECEIVED RECALL NOTICE 99V103000; TOOK VEHICLE TO DEALER LAST YEAR. MECHANIC BARELY LOOKED AT SWITCH & DECLARED OKAY. NOW HAVING PROBLEMS AS RECALL INDICATED. TOOK VEHICLE BACK. INFORMED BY MECHANIC SWITCH JUST SUPPOSE TO BE INSPECTED & NOT REPLACED. RECALL NOTICE INDICATED TO REPLACE SWITCH & THEN INSPECT IT LATER. *AK
ON THE MORNING OF 11/10/2000, I JUST COMPLETED ENTERING THE SOUTHBOUND DALLAS TOLLWAY FROM LEGACY DR. IN PLANO, TX. UPON REACHING CRUISING SPEED, MY VEHICLE CONTINUED TO RACE AT FULL THROTTLE. FORTUNATELY, TRAFFIC WAS LIGHT AT THE TIME OF THE INCIDENT. IN ADDITION TO REMOVING MY FOOT FROM THE ACCELERATOR, I TRIED TO APPLY THE BRAKES GENTLY TO FIND THERE WAS NO POWER ASSIST. I WAS ABLE TO GET MY FOOT UNDER THE ACCELERATOR PEDAL TO INSURE THAT IT WAS NOT STUCK TO THE FLOOR. WITH BOTH FEET AND GREAT EFFORT I WAS ABLE TO APPLY ENOUGH BRAKING FORCE TO SAFELY MANUEVER THE AUTOMATED TOLL GATE. THE VEHICLE CONTINUED TO RACE UNCONTROLLABLY AND I EXITED AT THE WEST PARKER ROAD EXIT IN PLANO. THE ONLY WAY I WAS ABLE TO COME TO A STOP AT THE TRAFFIC LIGHT I ENCOUNTERED WAS TO SLIP THE VEHICLE INTO NEUTRAL GEAR. AT THAT POINT THE ENGINE WAS SCREAMING, SO I TURNED THE IGNITION OFF. I RESTARTED THE VEHICLE ON GREEN AND IT STARTED UP AT FULL THROTTLE. UPON PUTTING THE VEHICLE INTO 'DRIVE', THE TIRES LOST TRACTION AND THE VEHICLE CONTINUED TO SPEED ALONG IN A "RUNAWAY" FASHION. I HAD TO PASS THROUGH ANOTHER TRAFFIC LIGHT AND INTERSECTION (WITH THE SAME MANUEVER AS PREVIOUSLY DESCRIBED) BEFORE I REACHED A SHOPPING CENTER PARKING LOT (PARKWOOD CENTER, PLANO, TX). AT THIS POINT I TELEPHONED AAA FOR A TOW TO THE DEALERSHIP. WHILE WAITING FOR THE TOW TRUCK, I MADE SEVERAL ATTEMPTS TO RESTART THE VEHICLE AND EACH TIME THE ENGINE RACED AT FULL THROTTLE. THE DEALER EVALUATED THE PROBLEM AS BEING A FA
WHILE DRIVING TAIL LIGHTS/ODOMETER LIGHTS, AND PARKING LIGHTS WENT OUT. CONSUMER TOOK VEHICLETO DEALER, AND THEY REPLACED A SWITCH. CONSUMER DID NOT KNOW WHICH SWITCH, ON NOV 1, 2000 SAME PROBLEM OCCURRED. TOOK VEHICLE TO ANOTHER DEALER, AND THEY REPLACED HEADLIGHT SWITCH, AND A F5RZ14A411 *BA, HEAD LAMP SWITCH.*AK
RIGHT REAR LIGHT CONTINUED TO GO OUT. REPLACE BULB FEW TIMES. RIGHT WHEEL BEARING HAD TO BE REPLACED. MAJOR FAN BELT REPLACED. ALTERNATOR REPLACED. LIGHT ON RADIO GOES OFF WHEN HEAD LIGHTS TURNED ON. THIS HAPPENED AFTER THEY FIXED MY RECALL FOR LIGHTS. GAS CAP COVER IS VERY HARD TO OPEN. TAKES SEVERAL TIMES TO TRY AND OPEN. WHEN AIR IS ON SMELLS COME THROUGH REALLY STRONG FROM OTHER CARS. OWNER NOTIFICATION RECALLS ARE NOT TAKEN CARE OF UNTIL THEY ACTUALLY HAPPEN. THESE ARE COIL CAN BREAK AND CAR GO DOWN BLOW OUT TIRES. ALSO ELECTRICAL HARNESS CAN BREAK AND WIRES WILL CONNECT WITH OTHER PARTS OF THE CAR AND CAUSE A FIRE. I HAVE SENT A LETTER TO THE PRESIDENT OF FORD AND EXPLAINED HOW I FELT THIS CAR WAS UNSAFE AND IF ANYTHING HAPPENED TO ME OR MY FAMILY THEY WOULD BE HELD RESPONSIBLE. I NEVER RECEIVED A RESPONSE FROM ANYONE. THEY SHOULD BE MADE TO TAKE BACK ALL CONTOURS AND GIVE US A SAFER CAR FOR US AND OUR FAMILIES TO DRIVE. I AM A SINGLE PARENT AND CANNOT AFFORD TO FINANCE ANOTHER CAR. THEY NEED TO PROVIDE A LOAN AND NEW CAR FOR US. I WILL BE CONTACTING FORD AGAIN IN THE NEAR FUTURE TO SEE IF THEY WILL HELP WITH TAKING MY CAR BACK AND GIVING ME ANOTHER CAR/LOAN. AS I TOLD THEM IN THE LETTER THEY JUST WANTED TO SELL AND MAKE MONEY THEY DIDN'T THINK OF THE FAMILY AND OR FAMILIES THAT THIS CAR AS IT FELL APART WOULD EFFECT. I APPRECIATE THAT YOU HAVE THIS WEB SITE THAT I CAN VOICE MY CONCERNS,PROBLEMS WITH THE FORD AND FEEL SOMEONE MAY PAY ATTENTION BEFORE SOMEONE IS HURT IN
ENGINE CHECK LIGHT KEEPS COMING ON EVERY MONTH FOR THE LAST 6 MONTHS, HAD IT ON COMPUTER EVERY TIME, NO CODES FOUND. CAR RUNNING WITH NO POWER. CAR IS MISSING.*AK
I CAN TELL BY THE MARKS ON THE PASSANGER SIDE DOOR THAT THE WINDOW ASSEMBLY WAS REPLACED PRIOR TO MY BUYING THE CAR. SINCE I BOUGHT THE CAR THE DRIVERS SIDE WINDOW GOT STUCK DOWN AND SEEING THE COST OF THE PART AND LABOR I COULDN'T AFFORD TO GET IT FIXED SO THE GUY JUST PUT THE WINDOW IN THE UP POSSISION FOR ME. THE BACK DRIVERS SIDE WINDOW IS SO LOOSE THAT I CAN'T ROLL IT DOWN BECAUSE IT RATTLES TOO MUCH. THE GAS PEDEL STICKS ALL THE TIME. I CAN BE GOING WHATEVER SPEED L;IMIT AND HAVE TO HIT THE GAS REAL QUICK TO GET IT TO SLOW DOWN AND WHEN I GET READY TO GO THE PEDEL IS STUCK AGAIN AND I HAVE TO PUSH HARD AND THEN IT ALL OF A SUDDEN GOES WITH A JERK. THIS HAS BEEN THE CAR FROM HELL.*AK
AIR FLOW SENSORS FAILED.*ET
THE PLASTIC LENS IN THE HEADLIGHT ASSEMBLY DEGRADED TO THE POINT THAT LIGHT COMING FROM THE HEADLIGHT WAS HARDLY DISTINGUISHABLE FROM THE LIGHT COMING FROM THE AMBER PARKING LIGHTS. VEHICLES BEHIND MY CAR, WHILE DRIVING WOULD CAST A SHADOW IN FRONT OF MY CAR. I REPLACED THE LIGHT BULBS ON THE FRONT OF MY CAR TO NO AVAIL. THE PROBLEM REMAINED THE SAME. I JUST RECENTLY PURCHASED NEW HEADLIGHT HOUSINGS AND INSTALLED THEM TO REPLACE THIS SERIOUS PROBLEM. FORD USED A VERY INEXPENSIVE OR UNTESTED PLASTIC WHICH FAILED/DEGRADED QUICKLY.
CAR HAS ALWAYS STALLED AND I WAS TOLD BY A MECHANIC THAT IT WAS BECAUSE THE CAR WAS MADE LIKE A STICK SHIFT SO IT STALLS AT STOP SIGNS AND LIGHTS SOMETIMES. NOW MY CAR IS STALLING AS I START GOING THROUGH LIGHTS AND I WAS ALMOST HIT BY A CAR FROM BEHIND
PRIOR TO RECEIVING RECALL NOTICE, THE LEFT FRONT FIRESTONE TIRE BLEW OUT CAUSING DAMAGE TO THE VEHICLE (00T-005). *YH
MY TRANSMISSION WENT OUT ON MY 1996 FORD COUNTOUR (66000+ MILES). I WAS TOLD THAT MY TRANSMISSION WENT TO HIGH LINE PRESSURE AND BLEW A PISTON DRUM IN THE TRANSMISSION. THE TRANSMISSION IN MY CAR IS A CD4E WHICH IS ALSO FOUND IN MADZA CARS. THE CD4E TRANSMISSION IS KNOWN FOR IT MANY PROBLEMS RELEATED TO GOING TO HIGH LINE PRESSURE AND BLOWING THE PISTON DRUMS IN ITS' EARLIER DESIGNS BETWEEN (1994 - 1998). WHY AREN'T THESE DEFECTIVE TRANSMISSIONS RECALLED FOR CORRECTION.*AK
MY CAR WAS IN THE SHOP 5 TIMES IN ONE MONTH - ALL ELECTRICAL PROBLEMS. ALTERNATOR, BATTERY, STARTER, WIRING HARNESS, SPEED SENSOR AND OXYGEN SENSOR WERE ALL CHANGED. THE FORD DEALERSHIP DOES NOT UNDERSTAND WHY I AM HAVING ALL THESE PROBLEMS. IT WAS ALSO IN A GARAGE FIRE AT THE DEALERSHIP IN THIS TIME AND I HAD SMOKE DAMAGE TO MY CAR ON TOP OF THE ENGINE PROBLEMS. NEEDLESS TO SAY, I LOSS MONEY ON THE TRADE IN. THIS IS THE WORSE CAR I HAVE EVER OWNED AND WILL NEVER OWN ANOTHER FORD CAR OR TRUCK AGAIN. *AK
NO COMMENT. NO SAFETY DEFECT. *AK
COOLING SYSTEM FAILED AT LOW MILEAGE FOR NO REASON. I WAS INFORMED BY A FRIEND THAT HE WAS TOLD BY A CAR DEALERSHIP THAT THERE WAS A "SILENT RECALL" ON THE COOLING SYSTEM AND HEAD GASKET, WHEN I CALLED THEY DENIED IT. WATER PUMP,TIMING BELT,SERPENTINE BELT, THERMOSTAT, SW 5030 SWITCH, DY719 SWITCH, FRR2 RELAY AND PRESSURE TEST COOLING SYSTEM AND INSPECTION WHERE DONE. I HAD ALL PARTS REPLACED WITH NEW FORD PARTS AT NON-FORD REPAIR STATION DUE TO WILLIAMS FORD BAD SERVICE AND REPUTATION OF NOT FIXING CARS PROPERLY AND OVER CHARGING. I FEEL THAT WILLIAMS FORD SHOULD BE INVESTGATED ON HOW THEY RUN THE MATIANCE DEPARTMENT, MYSELF AND PEOPLE I HAVE MEET HAVE HAD NOTHING BUT PROBLEMS.
THERE ARE TOO MANY PROBLEMS WITH OUR CAR TO WRITE DOWN. PLEASE CONTACT US.
WHAT EXACTLY ARE THEY RECALLING ON THE 1996-1998 FORD CONTOUR? IS IT THE WHOLE CAR OR JUST THE ELECTRIC SYSTEM? IS THAT CONSIDERED THE WIRING HARNESS? THE REASON WE'RE SO INTERESTED IS BECAUSE WE'VE HAD MANY MAJOR PROBLEMS WITH OUR 1996 FORD CONTOUR. WE SENT OUR CAR TO THE FORD OF OCALA,FL FOR THE WIRING HARNESS RECALL, AND THEY GAVE US A VERY HARD TIME ABOUT FIXING IT. THEY WERE TRYING TO GET US TO REPLACE PARTS THAT WEREN'T EVEN BAD, AT THE COST OF $400.00 FOR ONE PART. BUT THEN THEY SAID THERE WAS A WHOLE LIST OF THINGS THAT WERE WRONG WITH IT, AND AFTER THEY FIXED EACH OF THESE PARTS, IF OUR CAR STILL DIDN'T START, THEN THEY'D GET TO FIXING THE WIRING HARNESS. WE HAD 2 MECHANICS CHECK THESE PARTS AND THEY WEREN'T BAD AT ALL. IT TOOK THEM 2 AND A HALF WEEKS BEFORE THEY GAVE US OUR CAR BACK.THEN WHEN WE GOT IT BACK, WE HAD TO TAKE IT TO OUR REGULAR MECHANIC WHO SAID THEY WIRED IT WRONG, AND LEFT THE WIRING TO THE AIR-CONDITIONING AND THE ALTERNATOR UNDONE. THAT WAS 2 MONTHS AGO, AND WE JUST HAD TO REPLACE OUR ALTERNATOR. THE MECHANIC THAT FIXED THE ALTERNATOR SAID THEY DID A LOUSY JOB, BECAUSE HALF THE WIRING WASN'T EVEN DONE RIGHT. THERE IS WIRING IN OUR CAR THAT IS BARE, AND HE SAID IT COULD CAUSE OUR CAR TO CATCH ON FIRE. ALSO, THE WIRING LEADING TO THE ALTERNATOR IS BARE, WHICH HE SAID MOST LIKELY SHORTED OUT THE ALTERNATOR. SO NOW WE NEED TO HAVE THE WIRING REDONE, AND ALL OF THIS HAS COST US HUNDREDS OF DOLLARS. THIS CAR IS THE WORST CAR EVER MADE, WE'VE HAD NOTHING B
I HAVE PREVIOUSLY HAD PROBLEMS WITH THIS VEHICLE AND HAVE TAKEN IT MORE THAN EIGHT DIFFERENT TIMES TO BE SERVICE AND PROBLEM STILL HAS NOT BEEN RESOLVED EVEN AFTER HAVING ENGINE REPLACED I AM HAVING SOME OF THE SAME PROBLEMS. CAR HAS BEEN SERVICED ON A REGULAR BASIS AND STILL IT HAS PROBLEMS.E . .
LOSS OF POWER WHILE TRAVELING. PROBLEM HAVE OCCURRED ON SEVERAL OCCASIONS, AND BEEN IN / OUT OF DEALER'S SHOP ON SEVERAL OCCASIONS, AND STILL UNABLE TO FIND CAUSE OR DUPLICATE THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
LIGHT ON THE DASH AND TAILIGHT WILL GO OUT INTERMITTENTLY DUE TO HEADLIGHT SWITCH. NHTSA RECALL 99V103000/ MANUFACTURER'S RECALL 99S14 REPAIRS WERE PERFORMED IN NOVEMBER 1999 ,BUT DEFECT HAS REOCCURRED. DEALER OR MANUFACTURER HAVE REFUSED TO FIX IT AGAIN.*AK
WHILE USING AIR CONDITIONER IT STOPPED BLOWING AIR , AFTER BEING REPAIRED AIR WAS NOT COMING FROM THE VENTS. *AK
THE BLOWER FAN WAS REPLACED BY THE DEALER BECAUSE OF A RECALL. IT LASTED ABOUT 3 MONTHS AND PROCEEDED TO BREAK AGAIN. THIS TIME THE DEALER STATED THAT I HAD TO REPLACE THE FUSE PANEL IN THE CAR. I TOOK THE CAR TO A LOCAL MECHANIC AND HE REAFFIRM THE DEFECT. THEY ALSO STATED THAT THEY RARELY HAD TO REPLACE A FUSE PANEL. IN ADDITION TO THIS REPAIR, BOTH POWER WINDOW REGULATORS WENT OUT ON THE DRIVER AND PASSENGER FRONT SIDES OF THE CAR. THE COMPANY THAT DID THE REPAIR SAID THIS IS VERY COMMON IN FORD VEHICLES. I CONTACTED THE REGIONAL OFFICE OF FORD AND THEY WOULD NOT GIVE ME ANY RESTITUTION ON THESE REPAIRS.
STEERING WHEEL, COLUMN, DASH BOARD, AND NOW I CAN FEEL IT IN THE DRIVERS SEAT ,VIBRATE WHEN CAR IS AT A COMPLETE STOP. VIBRATION LESSENS SLIGHTLY WHEN THE CAR IS PLACED IN PARK. THE FORD SERVICE DEALER IN WARNER ROBINS, GA DIAGNOSED THE PROBLEM AS "CORRECTION DIAG AND NEEDS AIR BAG, RADIATOR SUPPORT AND STEERING WHEEL DAMPER" I WAS ALSO ADVISED NONE OF THE REPAIRS WERE COVERED UNDER MY ESP PLAN AS THESE WERE EXTERNAL PROBALMS AND THE WARRANTY ONLY COVERS INTERNAL. MY WARRANTY RUNS AT AT EITHER 72000 OR ON NOV 10, 2000. I AM CONCERNED ABOUT THE AIR BAG SPECIFICALLY. WILL IT DEPLOY WHEN IT SHOULD, OR SHOULDN'T OR NOT AT ALL? I ASKED THE SERVICE DEPARTMENT IF THEIR RECORDS INDICATE ANY SERIOUS DAMAGE WOULD BE DONE IF I DID NOT HAVE THE REPAIRS DONE AND THEY TOLD ME NO. THIS I DON'T BELEIVE AS I FEEL THE PROBLEM GETTING WORSE. HOW WILL I BE ABLE TO CONTROL THE CAR IF THIS PROBLEM CONTINUES TO GET WORSE? I FEEL FORD SHOULD LOOK INTO THIS PROBLEM, IF IT IS A MAJOR DEFECT IT COULD RESULT IN A MAJOR LAWSUIT.
I HAVE PROBLEMS WITH POWER WINDOWS, FRONT LEFT SIDE, THIS CAR HAS HAD 5 PREVIOUS OWNER'S
WHEN DEPRESSING BRAKES WITH NORMAL FORCE VEHICLE CONTINUED TO TRAVEL, CAUSING A CRASH. *AK
ACCELERATOR CABLE BROKE WHILE DRIVING. DEALER HAS BEEN NOTIFIED. *AK THE VEHICLE HAS STEERING PROBLEM TOO, BUT THE DEALER WOULD NOT FIX IT UNLESS THE OWNER PAYS FOR THE REPAIR. *YH
THE WATER PUMP IMPELLER FAILED. THE IMPELLER IS MADE OF PLASTIC AND IT DEVELOPED CRACKS. THE RESULT WAS OVERHEATING. A WATER PUMP FAILURE AT 42K MILES IS UNACCEPTABLE. OTHER CONTOUR OWNERS HAD THIS PROBLEM AND THERE SHOULD BE A RECALL.
SCREW FOR DRIVER SIDE SUNVISOR FELL OFF WHILE VEHICLE WAS IN MOTION, CAUSING BLOCKED VISION TOTALLY. *AK THE DRIVER SIDE VISOR FELL OFF TWICE. THE SECOND FALL SHORTED ELECTRICAL WIRES CAUSING RADIO, CLOCK AND OTHER COMPONENTS TO FAIL. *YH
SMOKE WAS COMING FROM HAZARD SWITCH, AND CONSUMER COULD HEAR NOISE AT SAME TIME. THERE WAS NO SIGNAL OF WARNING ON THIS PROBLEM. *AK
WHILE APPROACHING A STOP SIGN BOTH AIRBAGS DEPLOYED. THERE WAS NO ACCIDENT INVOLVED. MY DAUGHTER AND HER FRIEND WERE SLIGHTLY INJURED. MY DAUGHTER STILL SUFFERS NECK AND BACK ACHES. NO EXPLANATION AS TO WHY THIS HAPPENED. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
REPORTING ON TWO DIFFERENCE OCCASIONS WHEN AIR BAG DEPLOYED ON PASSENGER'S SIDE, CAUSING FRONT WINDSHIELD TO SHATTER. WOULD LIKE TO KNOW WHAT CAN OR WILL BE DONE ON THIS MATTER, DEALER AND MANUFACTURER WERE NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
VEHICLE GOT HOT WHEN IT CAME TO COMPLETE STOP. IF CONSUMER SHIFTED GEAR INTO REVERSE AND APPLIED GAS PEDAL, VEHICLE WOULD TURN OFF. VEHICLE TURNED ON AND OFF INTERMITTENTLY. VEHICLE DOESN'T TURN OFF IF THE VEHICLE IS COLD.*AK
WAS DRIVING ONE DAY AND OVERDRIVE LIGHT COMES ON AND CARS STARTS TO SHIFT REAL HARD NO EXACT SPEED MATTERS ALL THE TIME AND ENGINE CHECK LIGHT IS ON ALL THE TIME. *AK
EACH INCIDENT HAS BEEN WITH THE ENGINE, THE DEALERSHIP ATTEMPTS TO FIX ONE PROBLEM AND ANOTHER ENGINE PROBLEM BEGINS. MY CAR HAS BEEN IN REPAIR FOR THE FIFTH TIME IN FOUR OF THE FIVE MONTHS THAT I HAVE HAD THE CAR. I'VE BEEN DRIVING A RENTAL CAR THREE, ALMOST FOUR WEEKS NOW. BECAUSE OF THESE PROBLEMS WITH THE ENGINE. WHAT CAN I DO?
HEADLIGHTS WERE FOGGED UP WHICH AFFECTED VISIBILITY. CONSUMER TRIED TO WIPE OFF THE LENSES. BUT THEY WERE STAINED WITH SOME TYPE OF MILKY SUBSTANCE. DEALER STATED THAT CONSUMER HAD TO REPLACE HEADLIGHTS AT HER OWN EXPENSE. *AK *ML
CONSUMER RECEIVED RECALL NOTIFICATION (00V-075), HOWEVER DEALERSHIP DENIED SERVICE, VEHICLE DOES NOT APPLY. *MJS
CONSUMER DOES NOT FEEL THE VEHICLE IS SAFE, DUE TO THE EXTENSIVE AMOUNT OF RECALLS (6) THAT HAVE BEEN SENT REGARDING THE SAFETY OF THE VEHICLE, REQUEST VEHICLE TO BE EXCHANGE OR RECALLED COMPLETELY DUE TO MANUFACTURER ERRORS, MOST RECENT RECALL (00V-075) BRAKE SYSTEM. *MJS
I BOUGHT THIS CAR BECAUSE I WAS TOLD IT WAS THE BEST BUY FOR MY MONEY AND SEEING I AM A SINGLE MOM I NEEDED A DEPENDABLE CAR AND THIS HAS TURNED OUT TO BE THE CAR OF MY NIGHTMARES. THE DEALERSHIP I BOUGHT IT FROM WAS DISHONEST ALL THE WAY DOWN THE ROAD KNOW THAT I HAD LITTLE MONEY TO PAY FOR A CAR LET ALONE TO KEEP TAKING IT IN FOR REPAIRS. I ASKED NORTHGATE FORD TO HELP ME OUT ON BUYING A CAR BECAUSE I HAVE NOT DONE THIS ON MY OWN BEFORE AND TO KEEP IN MIND THE FACT THAT I COULD BE ONE OF THERE SISTERS AND REALLY NEED THEM TO HELP ME TO BUY A CAR THAT WASN'T GONNA HAVE A BUNCH OF TROUBLES. THEY AGREED WITH HELPING ME OUT AND COME TO FIND OUT I HAVE NEVER BEEN SO SCREWED IN MY LIFE. MY GOAL IS TO BUY A BRAND NEW CAR IN 5 YEARS OR SO AND I WILL STILL BUY FORD BUT IT WON'T BE THROUGH NORTHGATE FORD. I THINK NORTHGATE MUST HAVE FORGOTTEN THE RULE OF THUMB "ONE UNSATISFIED PERSON TELLS 10". NO SAFETY DEFEC TMENTIONED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Ford Contour → · Every Contour year → · How the figures are calculated →