Page 5 of 12 · complaints 201–250 of 563

1996 Ford Contour complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Electrical System › Alternator/Generator/Regulator
Filed May 29, 2001CA

WOULD BE DRIVING WHEN ALL LIGHTS IN VEHICLE WOULD GO OUT, AND THEN VEHICLE WOULD STALL. ALTERNATOR FAILED TO CHARGE BATTERY. TOOK TO DEALERSHIP, HAD BATTERY REPLACED FOR 4TH TIME IN 3 YEARS.*AK

Visibility › Defroster/Defogger/Hvac System
Filed May 29, 2001ME

IN OCTOBER 1999 I HAD MY HEATER FAN FIXED BECAUSE OF A RECALL. WITHIN 12 MONTHS IT BROKE AGAIN AND THE COMPANY FIXED AGAIN ON 8/30/00. IN DECEMBER IT BROKE AGAIN WHICH IS LESS THAN 6 MONTHS. I CALLED BRUNSWICK FORD AND THEY SAID I WOULD HAVE TO PAY TO HAVE IT FIXED BECAUSE FORD MOTOR WOULDN'T COVER ONLY ONCE TO FIX THE ITEM. I CALLED FORD MOTOR AND COMPLAINED BECAUSE IT KEEPS BREAKING AND THEY SAID THAT IT WAS FIXED AND DIDN'T CARE THAT IT HAD BROKEN 2 TIMES AND LESS TIME BETWEEN EACH. THEY SAID THAT THE VEHICLE WAS OLDER AND SO MANY MILES THAT THAT PROBABLY WAS WHY IT KEPT BREAKING. I WAS VERY FRUSTRATED AND FELT THERE WAS NO WHERE TO TURN. ONCE THE RECALL IS FIXED IS THERE A TIME LIMIT OR MILEAGE LIMIT THAT SHOULD PERTAIN?

Engine and Engine Cooling › Engine
Filed May 28, 2001OH

THIS ENGINE SITUATION WAS INTRACTABLE BECAUSE THE FORD BULLETIN ADVISES THAT HEAD GASKET REMOVAL WARRANTS REPLACEMENT, THEREFORE EVEN FORD TECHNICIANS HAVE TO ?!@#$% FOOT AROUND TO SEE IF THE PROBLEM IS ELSEWHERE RATHER THAN GOING RIGHT TO THE SOURCE. I BORROWED $10,000 TO FINISH SCHOOL THIS YEAR AND MUCH OF THAT MONEY WAS SPENT ON THIS CAR. IT DESTROYED MY ACADEMIC YEAR AND I BARELY GRADUATED THANKS TO THIS MAJOR HEADACHE. THE WAS ONLY AT 49,000 MILES WHEN IT FINALLY WENT CAPUT. WHEN THE ENGINE WAS DISASSEMBLED IT WAS TOTALLY WARPED AND BLOWN. I BOUGHT A FORD REBUILT ENGINE BECAUSE I COULDN'T AFFORD THE EXTRA $700 FOR A JASPER REBUILT ENGINE... SEE THEY REBUILD THE SAME ENGINE AND MAKE A 7 YEAR 100,000 WARRANTY ON THE REBUILT ENGINE BECAUSE THEY USE A GRAPHITE HEAD GASKET AND MAKE OTHER IMPROVEMENTS THAT FORD DOESN'T MAKE. FORD NOT ONLY SELLS THEIR WEAKER REBUILT ENGINES BUT ONLY PUT A 1 YEAR 12,000 MILE WARRANTY ON IT. WELL, I'M BROKE AND IT'S TOTALLY FORD'S FAULT.*AK

Engine and Engine Cooling › Cooling System
Filed May 27, 2001MA

WHEN THE WATER PUMP FAILED TH HEAD GASKET ALSO FAILED . AND POSSIBLY A CRACKED CYLINDER HEAD.*AK

Suspension › Front › Stabilizer Bar
Filed May 25, 2001OH

CONSUMER WAS INFORMED BY A MECHANIC THAT STABALIZER BAR WAS BROKEN WHEN SHE TOOK VEHICLE INTO DEALER TO HAVE HAVE A REALIGNMENT. THIS WAS A COMMON PROBLEM WITH THESE VEHICLES. CONSUMER WAS CHARGED A TOTAL OF $463.26 TO HAVE THIS DEFECT REPAIRED. *AK *JB

Engine and Engine Cooling › Engine
Filed May 25, 2001TX

WAS TRAVELING ON HIGHWAY 70MPH WITHOUT PRIOR WARNING ALL LIGHTS CAME ON THE DASHBOARD AND THERE WAS A CLICKING NOISE . VEHICLE HAD TO BE TOWED TO DEALERSHIP. *AK *JB

Power Train › Automatic Transmission
Filed May 23, 2001MD

WHILE DRIVING ABOUT 25 MPH TRANSMISSION FELT LIKE IT WAS SHIFTING INTO NEUTRAL. VEHICLE HAD TO BE TOWED. THEN, TOOK VEHICLE TO DEALER, AND FOUND OUT THAT PISTON ASSAMBLY WAS IN TRANSMISSION BROKE. *AK

Power Train › Automatic Transmission
Filed May 9, 2001MI

TRANSMISSION WENT OUT, AND PRESSING ON GAS VEHICLE FELT LIKE IT WAS IN NEUTRAL. CONTACTED DEALER. *AK

Suspension › Front › Springs › Coil Springs
Filed May 9, 2001MN

SPRINGS ARE BROKEN AT THE DRIVER SIDE AND MAKING CLICKING NOISE . MECHANIC ( MIDAS SHOP) TOLD ME THAT THIS IS A CLASSIC PROBLEM WITH THIS MODEL OF CARS DUE TO BAD DESIGN FOR THESE CARS TO BREAK VERY EASY MOSTLY ON THE LEFT SIDE.*AK

Suspension › Front › Springs › Coil Springs
Filed May 7, 2001OH

SPRINGS IN FRONT BROKE, AND THEN VEHICLE STARTED TO VEER LEFT TO RIGHT. ALSO, STRUTS WERE DAMAGED. DEALERSHIP WAS AWARE OF IT. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 4, 2001NH

INTERMITTENT PROBLEMS WITH ABS, WHEN APPLYING BRAKES AT 5 MPH ABS KICKS IN, THERE IS A PULSING NOISE AT THAT TIME. DEALER NUMEROUS TIMES, CANNOT REMEDY PROBLEM. *AK

Air Bags › FrontalCrash2 injured
Filed Apr 27, 2001WI

WHEN SLAMMING ON HIS BRAKES TO AVOID HITTING VEHICLE THAT HAD STOPPED IN FRONT, AND AIR BAGS DIDN'T DEPLOY. CONSUMER AND FRIEND WERE INJURED.*AK

Electrical System › Wiring
Filed Apr 22, 2001FL

THE MAIN ELECTRICAL WIRES IN THE ENGINE COMPARTMENT ARE ALL PEELING. THE INSULATION OF ALL THE CONNECTORS ARE ALL DRY ROTTED, CAUSING NUMOURS ODB CODES TO POP UP. BECAUSE OF THE SHORT IN THE WIRES.*AK

Engine and Engine Cooling › Cooling System
Filed Apr 19, 2001FL

WHILE DRIVING ENGINE OVERHEATED. THEN, TOOK VEHICLE TO DEALER. DEALER FOUND OUT THAT PROBLEM WAS WITH WATER PUMP THAT MALFUNTIONED, AND CAUSED OVERHEATING.*AK THE EMPELLOR FELL APART CAUSING THE ENGINE TO OVER HEAT. *YH

Seat Belts › Front › Retractor
Filed Apr 18, 2001MI

PASSENGER'S SEAT BELT HAS BECOME JAMMED WITHIN RETRACTING MECHANISM, AND WOULD NOT RELEASE, CAUSING SEAT BELT TO BECOME INOPERABLE. PLEASE GIVE ANY FURTHER DETAILS.*AK

Electrical System › Alternator/Generator/Regulator
Filed Apr 16, 2001NC

ALTERNATOR DOES NOT CHARGE PROPERLY THEREFORE HAVING TO BE REPLACED OFTEN. *AK

Suspension
Filed Apr 6, 2001CA

1. STERRING IS VIBRATING PRIMARILY WHEN THE A/C IS ON, 2.IN HOT WEATHER, VEHICLE WILL STALL WHILE IDLING OR AT A STOP.*AK

Exterior Lighting › Headlights › Switch
Filed Apr 6, 2001MA

RECALL 99V103000. REMEDY DID NOT CORRECT PROBLEM. WHILE VEHICLE WAS BEING DRIVEN INSTRUMENT PANEL AND TAIL LIGHTS COMPLETELY WENT OUT. PLEASE GIVE ANY FURTHER DETAILS. *AK

Power Train › Automatic Transmission
Filed Mar 21, 2001MS

THE CEAR IS PEALING, 2 TRANSMISISONS HAVE FAILED AND NOW THE A/C INT. BLOWER ONLY RUNS ON HIGH. *AK

Power Train › Automatic Transmission
Filed Mar 15, 2001WA

TRANSMISSION FAILURE - COMPLETE FAILURE OF 2-3 GEAR SHIFT AND ALSO LOCKING TORQUE CONVERTER. *AK

Power Train › Automatic Transmission
Filed Mar 9, 2001DE

VEHICLE HAS A CRACK IN TRANSMISSION HOUSING.*AK CONSUMER STATES WHILE MECHANIC WAS PERFORMING ROUTINE MAINTENANCE HE OBSERVED A CRACK IN THE BOTTOME OF THE TRANSMISSION HOUSING, SINCE NO TRANSMISSION WORK HAS EVER BEEN PERFORMED UNDER CONSUMER'S OWNERSHIP ROUGHLY SINCE 41,000 MILES IN THE MECHANIC'S OPINION THAT EITHER THE TRANSMISSION HOUSING WAS CRACKED WHEN INSTALLED OR ANOTHER TRANSMISSION WAS PUT IN RESULTING IN A CRACKED HOUSING, HE ALSO OBSERVED WHAT MIGHT BE BAD FRONT COIL SPRINGS, THEY ARE MAKING A RUBBING NOSIE ON AN UNEVEN SURFACE OR IN A SHARP TURN TO THE RIGHT,CONSUMER HAS CONTACTED MANUFACTURER THEY HAVE CALLED HER CONSUMER BACK BUT THEY HAVE TURNED THE COMPLAINT INTO A FEEDBACK REPORT CONSUMER HAS ALSO HAD ROTORS TURNED AND SERVICED TWICE.*JB

Engine and Engine Cooling
Filed Mar 6, 2001NY

THE ENGINE COOLING FAN BROKE PRIOR TO RECALL NOTICE 00V-367 CAUSING THE VEHICLE TO OVERHEAT, THE CONSUMER HAD TO HAVE A NEW ENGINE INSTALLED, CONSUMER REQUESTS REIMBURSEMENT. NLM

Visibility › Defroster/Defogger/Hvac System
Filed Mar 2, 2001NJ

HEAT/AC PROBLEM THE SAME, MY LAST BILL WAS $500. IT'S SUPPOSED TO BE FIXED THIS TIME.*AK

Electrical System
Filed Feb 27, 2001SC

LOSS OF ELECTRICAL POWER WHILE DRIVING. 3 DEALERS HAVE INSPECTED, BUT COULD NOT DUPLICATE DEFECT OR CAUSE. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Feb 26, 2001ME

FRONT PASSENGER DOOR LOCK HAD STOPPED WORKING. DOOR COULD NOT BE LOCKED OR UNLOCKED FROM INSIDE. CURRENTLY, SAME PROBLEM HAD STARTED ON REAR PASSENGER DOOR. *AK

Exterior Lighting › Tail Lights
Filed Feb 25, 2001PA

THE RIGHT AND LEFT TAIL LIGHTS AND INSTRUMENT PANEL LIGHTS FAILED. THE TERMINALS ON THE HEADLIGHT SWITCH SHOW SIGNS OF HEAT DAMAGE. THIS IS THE SAME SYMPTOMS AS NHTSA CAMPAIGN ID # 99V103000 (MFG CAMPAIGN # 99S14) APPLICABLE TO CERTAIN 1995-1998 FORD CONTOUR VEHICLES. THIS RECALL DOES NOT APPLY TO MY FORD CONTOUR (VIN # [XXX]) ACCORDING TO TWO FORD DEALERS. THE SYMPTOMS OF THIS RECALL EXACTLY DESCRIBE THE CURRENT SYMPTOMS OF MY FORD CONTOUR AND IT IS QUESTIONABLE AS TO WHY THIS RECALL IS NOT CURRENTLY APPLICABLE TO MY VIN #. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine and Engine Cooling › Cooling System
Filed Feb 21, 2001SC

WHILE DRIVING, ENGINE OVERHEATED, DEALER STATED THAT VEHICLE IS NOT COVERED UNDER MANUFACTURER'S RECALL DUE TO VIN, CONSUMER FEELS THIS VEHICLE SHOULD BE INCLUDED. *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Feb 18, 2001WI

IN OCTOBER, 2000, ON A HIGHWAY OFFRAMP, THE BRAKE PEDAL WENT FULLY TO THE FLOOR. CAR CRASHED INTO THE REAR OF ANOTHER VEHICLE WITH APPROX. $5000 DAMAGE TO MY CAR. IN MID-DECEMBER, 2000, MY DAUGHTER WAS DRIVING THE CAR AND PEDAL ONCE AGAIN WENT STRAIGHT TO FLOOR. SHE PUMPED ONCE, BRAKE WORKED, AVOIDED ACCIDENT. WILL INSTALL NEW MASTER CYLINDER ON TECHNICIAN'S SUGGESTION. AT 77 YEARS OLD I AM AFRAID OF THE NEXT OCCURRENCE. HAVE OTHERS HAD THIS EXPERIENCE??

Engine and Engine Cooling › Cooling System
Filed Feb 15, 2001CO

ENGINE RAN OUT OF COOLANT FLUIDS. DEALERSHIP WAS AWARE OF PROBLRM.*AK

Electrical System › Ignition
Filed Feb 15, 2001MS

WAS DRIVING VEHICLE AT APPROXIMATELY 40MPH WHEN IT SUDDENLY STALLED OUT WITHOUT ANY WARNING. *AK

Electrical System › Wiring › Front UnderhoodFire
Filed Feb 13, 2001FL

CONSUMER HAD JUST PARKED CAR AND TURN IT OFF AND HEARD A POPPING NOISE. THEN, 10 TO 15 MINUTES LATER, CONSUMER SAW SMOKE AND FIRE COMING FROM ENGINE. CALLED FIRE DEPARTMENT. *AK

Visibility › Glass, Side/Rear
Filed Feb 13, 2001OH

WHILE DRIVING THE REAR WINDOW FELL OUT OF THE HOUSING ONTO THE ROADWAY, THE CONSUMER HAD REPLACED THE WINDOW IN JULY 2000, THE OFFICER INSPECTED THE WINDOW AND FOUND THAT THE WINDOW SEAL APPEARED OLD AND RUSTY. (OHIO TRAFFIC CRASH REPORT) *MJS

Electrical System › Ignition › Switch
Filed Feb 12, 2001GA

CONSUMER IS ABLE TO PULL KEY OUT OF IGNITION IN ANY GEAR. *AK

Electrical System
Filed Feb 12, 2001IL

WHILE DRIVING WITH HEADLIGHTS ON TAIL LIGHTS AND DASHBOARD LIGHTS WENT OUT WITHOUT A PRIOR WARNING. DEALER HAD BEEN CONTACTED, AND CAUSE COULD NOT BE FOUND. *AK

Service Brakes, Air › Antilock
Filed Feb 7, 2001MD

I GOT THIS CAR IN APRIL 96. I HAVE HAD IT IN THE SHOP SEVERAL TIMES BECAUSE THE CAR JUST COMPLETELY LOSES POWER WITHOUT ANY WARNING AT ALL. IT LOCKS UP THE STEERING AND BRAKES. IT HAPPENS AT ALL SPEEDS AND IN VARYING TEMPERATURES. THEY HAVE NEVER BEEN ABLE TO FIND THE PROBLEM. THE MOST RECENT EPISODE WAS JAN 14, 2001. SOMETIMES I HAVE TO TOW THE CAR, OTHER TIMES IT WILL START BACK UP. THIS LAST TIME IT STARTED BACK UP AFTER ABOUT 5 MINUTES. FORTUNATELY, OTHER DRIVERS HAVE BEEN PAYING ATTENTION, AND I HAVEN'T BEEN KILLED. THIS CAR HAS ALSO EXPERIENCED: CHECK ENGINE LIGHT ALWAYS ON...DEALER CANNOT FIND PROBLEM, BUT CHARGES $110 TO DIAGNOSE IT EACH TIME!....THE ACCELERATOR PEDAL CABLE BROKE IN 2000. AGAIN, FORTUNATELY, I WAS IN MY NEIGHBORHOOD AND NO CARS NAILED ME. THE PAINT ON THIS CAR IS BEGINNING TO PEEL/CRACK EVEN THOUGH IT IS GARAGE KEPT. I HAVE HAD TO PUT 3 SETS OF BRAKES ON THIS CAR...HAVE ALSO HAD THE DASH AND TAIL LIGHTS GO OUT (WHICH THEY DID FIX) ALSO THE AC KNOB BROKE (WHICH THEY FIXED) I HAVE TAKEN IT IN FOR ALL KNOWN RECALLS. FORD HAS NEVER RESPONDED TO MY CONCERNS ABOUT THE COMPLETE POWER LOSS I KEEP EXPERIENCING AND THE DEALER JUST SUGGESTS TOTALLY USELESS REPAIRS THAT COST ALOT AND DO NOT SOLVE THE PROBLEM. *AK

Exterior Lighting › Headlights › Switch
Filed Feb 5, 2001NY

PANEL LIGHTS AND TAIL LIGHTS FAILED, PART (F5RZ-14A411-BA) WAS REPLACED IN 8/99 ACCORDING TO RECALL (99V-103), PART FAILED 1 YEAR AND 5 MONTHS LATER, OWNER WOULD LIKE TO BE REIMIBURSED FOR REPAIRS ON 1/12/01. CJ

Exterior Lighting › Headlights
Filed Jan 31, 2001FL

HEADLIGHT COVER TURNED YELLOW IN COLOR, CAUSING POOR VISIBLILITY. *AK

Electrical System › Ignition
Filed Jan 26, 2001KY

MY FORD CONTOUR HAS BEEN STALLING OUT AND DYING ON ME WHILE MOVING ALONG IN TRAFFIC, AT STOP SIGNS, AND WHILE STOPPED AT TRAFFIC LIGHTS. THE LOUD FOG HORN SOUND USUALLY BEGINS WHEN I AM SLOWING DOWN TO STOP OR WHILE I AM STOPPED, BUT IT HAS BEGUN EVEN WHEN I AM AT FULL DRIVE SPEED OF APPROX. 35 MILES PER HOUR. THE STALLING OUT AND DYING SEEMS TO HAPPEN MORE OFTEN WHEN THE TEMPERATURES OUTSIDE ARE VERY COLD. THE CAR ALSO TENDS TO REV ITSELF (UP TO 1500 RPMS) WHEN I'M STOPPED AT A STOP SIGN, ETC. AFTER I HAD THE MAF SENSOR REPLACED THE FIRST TIME, BACK IN JAN. 2000, THE CAR CONTINUED TO REV ITSELF AND TRIED TO STALL OUT. I TOOK THE CAR BACK TO THE AUTO SERVICE CTR. AND WAS TOLD THEY NEEDED TO REPROGRAM THE COMPUTER AND THAT WOULD TAKE CARE OF THE PROBLEMS. WHILE THE CAR DID NOT REV ITSELF AT STOP OR IDLE, AS MUCH AS BEFORE, IT DID STILL CONTINUE TO REV AT A FULL STOP. THE VEHICLE HAS ALSO BEEN ROARING LIKE A FOG HORN AND COMPLETLY STALLED OUT AND DIED ON ME WHEN I WAS STOPPED AT STOP SIGNS, TRAFFIC LIGHTS, IN PARKING GARAGES IN LONG LINES OF TRAFFIC, AND WHILE I WAS DRIVING AT SLOW SPEEDS. I RECENTLY TOOK THE VEH. BACK TO THE SERVICE CTR. AND WAS TOLD IT WAS AGAIN THE MAF SENSOR AND THAT A REPLACEMENT WOULD INDEED FIX THE PROBLEMS. THE CAR IS STILL ROARING AND STALLING/DYING ON ME WHEN I'M OUT IN TRAFFIC. THIS IS VERY DANGEROUS AND I CERTAINLY CONSIDER IT A SAFETY HAZARD. I FINALLY WENT TO THE NHTSA WEBSITE AFTER THE 2ND MAF SENSOR (01/01) DID NOT CORRECT THE PROBLEMS. SERVICE

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 24, 2001PA

WITHOUT WARNING ENGINE CHECK LIGHT CAME ON CAUSING VEHICLE TO START TO KNOCK AND MAKE ALOT OF NOISE. PRIOR TO THIS INCIDENT, VEHICLE WAS TAKEN TO DEALER TO BE CHECKED FOR EXCESSIVE USE OF OIL.*AK

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Jan 23, 2001CA

MY 1996 FORD CONTOUR'S (W/V6 2.5L DURATEC MOTOR) ENGINE CHECK LIGHT CAME ON AROUND JAN 2 OF 2001. I SCHEDULED AN APPOINTMENT TO HAVE IT CHECKED OUT AT THE CLOSEST FORD DEALERSHIP IN MODESTO, CA. AS SOON AS POSSIBLE. THE NEXT AVAILABLE APPOINTMENT WAS ON FRIDAY JAN 05, 2001, LATER ON THAT WEEK. ONCE I TOOK IT IN, THEY HAD DIAGNOSED THE PROBLEM AS BEING MY (3) CATALYTIC CONVERTERS AND MY THROTTLE BODY. THE SERVICE ADVISOR THEN TOLD ME THAT HE HAD TO CHECK WITH FORD BECAUSE HE BELIEVED THAT THE WORK WAS COVERED UNDER A FORD RECALL 97E61. THE NEXT DAY HE RESPONDED TO ME AND TOLD ME THAT FORD HAD SAID THAT IT WASN'T COVERED AND THAT MY BILL WOULD BE $1,300.00. I THEN ASKED HIM WHY IT WASN'T COVERED AND HE TOLD ME BECAUSE MY VIN# DOESN'T SHOW IT. HE THEN ASKED ME TO TAKE IT UP WITH FORD THE ACTUALL COMPANY. SO I'VE BEEN DOING RESEARCH ON IT MYSELF AND HAVE COME UP WITH A LITTLE BIT OF INFO. FORD'S CUSTOMER SERVICE HAS TOLD ME THAT THE REASON MY CAR IS NOT COVERED IS BECAUSE IT DOESN'T FALL UNDER THE 97E61 CRITERIA FOR RECALL. SO I ASKED WHAT ACTUALL PART DOES NOT FALL UNDEER THE CRITERIA. THEY ASKED ME TO TAKE IT UP WITH NHTSA AND THEY CAN GIVE ME THAT INFO. WHAT I HAVE FOUND IS THAT CARS THAT WERE BUILT AT 2 FORD PLANTS, CAUTLIN, AND KANSAS CITY PLANTS ARE THE ONES THAT ARE AFFECTED. WELL MY CAR WAS BUILT AT THE KANSAS CITY PLANT. THE OTHER CRITERIA I KNOW ABOUT IS IF THE CAR WAS BUILT WITHIN MARCH OF 95 THRU MARCH OF 96. WELL MY CAR WAS FIRST SOLD IN FEB. 96 AND IT'S A 96 MODEL S

Suspension
Filed Jan 22, 2001IL

WHILE DRIVING VEHICLE MAKES A WHINNING SOUND, AND LOSES POWER. DEALR HAS BEEN CONTACTED.*AK

Air Bags › FrontalCrash1 injured
Filed Jan 22, 2001GA

WHILE DRIVING ABOUT 20 MPH NEXT TO A CLOSE CURVE SAW A DEER IN FRONT OF VEHICLE ON ROAD. TRIED TO AVOID HITTING IT BY STEPPING ON BRAKES. THEY LOCKED UP, AND VEHICLE ROLLED OVER. NONE OF FRONT AIR BAGS DEPLOYED. *AK

Engine and Engine Cooling › EngineCrash
Filed Jan 19, 2001WA

CONSUME R WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND HEARD A CLUNKING NOISE. THERE WAS NO PRIOR WARNING LIGHT AT ALL. VEHICLE HAD TO BE TOWED. MECHANIC TOLD CONSUMER THAT ENGINE HEAD GASKET HAD BLOWN OUT. *AK

Interior Lighting
Filed Jan 18, 2001NY

WHENEVER STARTING VEHICLE OR EVEN DRIVING ELECTRICAL SYSTEM WOULD START ACTING UP. WINDSHIELD WIPERS WOULD GO ON BY THEMSELVES, HAVE NOT BEEN TURNED ON. LIGHTS, INTERIOR & EXTERIOR, WOULD GO OUT. IGNITION WILL NOT START VEHICLE SOMETIMES.ALSO, WOULD HEAR A CLICKING NOISE. DID NOT HAVE A BATTERY PROBLEMS. HEATER BLOWER FAILED TO WORK. NO RECALLS ON VEHICLE FOR ELECTRICAL PROBLEMS. *AK

Electrical System › Wiring › Interior/Under DashFire
Filed Jan 16, 2001GA

CONSUMER WAS TRAVELING ON HIGHWAYAND VEHICLE STARTED SMOKING BLUE SMOKE. THEN, VEHICLE CAUGHT ON FIRE DASHBOARD WAS BADLY BURNED. NO INJURIES. *AK

Engine and Engine Cooling › EngineFire
Filed Jan 13, 2001WA

THE CAR OVERHEATED SEVERLY WHILE ON THE FREEWAY, I HAD IT TOWED AND SPENT 2 WEEKS AT 2 DIFFERENT AUTOMOTIVE COMPANIES (INCLUDING THE FORD DEALERSHIP IN BURIEN, WA) TRYING TO GET IT FIX BEFORE DISCOVERING IT HAD CRACKED THE BLOCK OF THE ENGINE. I SPENT ABOUT $1,300 AND HAD TO SALVAGE THE CAR. IS THERE A POSSIBLE WAY TO GET SOME COMPENSATION BACK FROM FORD? I HAVE ALL MY PAPER WORK SINCE I BOUGHT THE CAR. THANK YOU FOR ANY HELP. GAIL BOWMAN*AK

Structure › Frame and Members
Filed Jan 10, 2001MI

FRONT SUPPORT SYSTEM BOLT HAS STRIPPED OFF. CONSUMER HAD TO HAVE LEFT FRONT SUBFRAME REPLACED. *AK THE STRIPPED BOLT IN THE FRONT SUB FRAME WAS REPLACED WITH A NEW BOLT AND THE PROBLEM WAS SOLVED. *YH

Engine and Engine Cooling › Cooling System
Filed Jan 10, 2001KY

CONSUMER WAS DRIVING AND ENGINE OVERHEATED WITHOUT PRIOR WARNING. VEHICLE WAS BLOWING OUT BLUE SMOKE AND MAKING CLUNKNIG NOISES.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jan 9, 2001UN

FUEL VAPOR LEAKAGE OCCURS CAUSING HEAVY FUEL SMELL FROM UNDER VEHICLE. THIS WAS CAUSED BY FUEL PUMP WHICH HAD NO RUBBER CAP. *AK THE CAUSE FOR GAS VAPOR LEAK WAS FOUND TO BE DEFECTIVE FUEL TANK SEAL AT THE FUEL PUMP UNIT, AND WAS FIXED. THE CONSUMER STATES IT WAS A MANUFACTURING DEFECT. *YH

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 8, 2001KY

ENGINE KEEPS OVERHEATING AND CAUSING SMOKE UNDER HOOD WHEN DRIVING. CONSUMER HAS TAKEN VEHICLE INTO FORD ON THREE DIFFERENT OCCASIONS, AND FORD CLAIMED THAT THEY REPAIRED PROBLEM. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1996 Ford Contour → · Every Contour year → · How the figures are calculated →