2021 Ford Bronco Sport complaints

I was driving and the vehicle cut off completely. Lost all power and brakes and steering while driving. I hit the vehicle in front of me. The car would not restart. It got towed to the dealer. It has no power. The hazard lights would not even turn on and car could not be put in neutral to move. I was on a busy road so it was very scary while waiting on a tow truck.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was idling at a stop sign, after driving a 5-hour trip, the contact attempted to make a right turn and the vehicle failed to accelerate above 20 MPH. The vehicle revved up as if attempting to accelerate at a higher speed, but the vehicle failed to respond. There were no warning lights illuminated; however, the warning lights on the instrument panel flickered when the failure occurred. The contact was able to get to the side of the road and had the vehicle towed to the nearest dealer. The dealer was unable to retrieve a diagnostic trouble code for the failure. The dealer was also unable to duplicate the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 29,000.

On Saturday, [XXX], my 2021 Ford Bronco Sport with approx. 33,900 miles completely shutdown and lost all power to engine and accessories while driving the vehicle in traffic. It started making a ticking sound that could not be stopped, it could not be restarted, and no accessories to include hazard lights could be turned on. I had to call the police, as my daughter and I were in the middle of traffic and cars were honking at us and I could not move the vehicle nor signal that it had died. The police arrived and since I was blocking traffic they are required to initiate a tow (which I had to pay $150 for), since they will not risk waiting hours for individual roadside assistance to arrive. The car has been towed to Ourisman Ford in Alexandria, VA, where it still presently remains as their only solution was to recommend battery replacement. There was NO warning prior to losing all power while stopped at a traffic light. I easily could have been hit while I waited for the police to arrive without any way to signal to other drivers that my car was immobilized. Ford continues to be of little assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford Branco Sport. The contact stated that while the vehicle was idling at the stop sign and attempting to accelerate, the vehicle suddenly lost motive power. There was no warning light illuminated. The contact was unable to restart the vehicle. The lights and electrical features were inoperable. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer but had not been diagnosed or repaired. The manufacturer was made aware of the failure where it was confirmed that there were no recalls associated with the VIN for the failure. The contact was referred to NHTSA Hotline to file a safety complaint. The failure mileage was 22,768.

Vibrations are felt from the rear when releasing the brake. FORD has reviewed it on multiple occasions and indicates that this is the case. What system component failed or malfunctioned? Brakes Available for inspection upon request? Yeah How was your safety or the safety of others put at risk? I don't know Has the problem been reproduced or confirmed by an independent dealer or service center? They say it is normal although they once stayed with her indicating that they put the back in grease for 24 hours. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by the manufacturer. Where I bought it new. Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? No If you are unsure, simply indicate UNKNOWN and provide your best assessment of the incident and cause in your description.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The instrument cluster was blank. The speakers began to emit an abnormally loud, vibrating noise. The exterior lights started flashing and the brake pedal was firm. The contact looked underneath the hood, and then had the vehicle jumpstarted. The vehicle was towed to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 24V267000 (Electrical System, Power Train). The failure mileage was approximately 15,000.

My son and I slowed at a light to turn right. The vehicle completely shut down in traffic. We couldn’t put the car in neutral. We couldn’t turn the hazard lights on and couldn’t jump the vehicle. Luckily we were going slow traveling approx 10-15mph. Our emergency jump machine eventually worked after about 10 minutes, but the console screen remained blank and we drove straight to the dealer, but on Saturdays they don’t have any actual maintenance. The only thing they said they can do is test the battery. After a search on the internet, this has happened to lots of people. Some 2021 Ford Bronco Sports have been recalled, but mine isn’t listed. My question to Ford is, if this is a known issue why are they risking people’s lives? Again luckily we weren’t on the highway or even busier traffic.

The contact's daughter owns a 2021 Ford Bronco Sport. The contact stated while the driver was driving at various speeds, the rear end of the vehicle made an abnormal grinding sound and shuddered. The vehicle was taken to the dealer, where it was determined that the rear differential unit fluid needed to be replaced and a vent tube needed to be installed in the rear differential unit. The vehicle was not repaired. The dealer informed the contact that the repair would be covered. The contact related the failure to NHTSA Campaign Number: 21V011000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 5,000.

Dec 2023- Car was being driven at about 75mph when it quickly began coming to a stop. Took it into the dealer and they fixed something to do with a transmission switch. April 2024- Car was being driven and it came to a complete stop while in drive in the middle of the road. Nothing would work. Had to have it towed. Currently waiting updates from the dealer.

I had driven for about 30 minutes, without turning the car off, I had just picked my fiancé up at the train and was slowing down for a stop sign. The car just stopped completely the lights flashed and powered down and I couldn’t do anything with the drive shift or even get the flashers on. Luckily we were coming to a stop anyway, but for majority of the time I was without flashers lights or anything and it was getting dark. We are in Virginia working and are usually traveling the interstate at the time but happened to do separate modes. I don’t know what could have happened had I been going 70 on the highway at night. I keep trying to start the car and was eventually able to put it in park but wasn’t able to get it into neutral or anything else. After multiple start attempts I am able to get the flashers on but as I keep trying to start it was turning the flashers off. I called for assistance through the ford app and they said it would be 2 hours before someone could come. We were able to get a jump and it came back on and when it did every single warning light was on for a moment and it went back to normal and our friend followed us over to the dealer to drop off. Before this while driving I had no errors and my app said my status was green. I had no notifications of issues from the ford app or my vehicle. Right as it was shutting down it did show a ac warning of some sort. Otherwise no errors. It is currently at a ford dealer and I am waiting to hear back with what they say

The car completely died with no warning and no electrical systems available at a stop sign. I had to waive traffic around since emergency flashers didn't work. Tried to jump with a jumping station, and a truck with an older battery which didn't work. Only minor clicking and electrical systems turned on. Had to use a car with a brand new battery in order to get car started to drive home <1mi.

As I was driving with my wife on our way back home, my vehicle flashed every warning light, and my dashboard went dark. I was going about 40–45 mph, the engine was still running, and we made it home, which was only less than 2 miles from my house. As I was driving on my way home, the media console had this message: "vehicle network communication error," but once home, I could not get the SUV to shift into park, and it suddenly shut off on it's own. My 2021 Bronco Sport is still under Ford's manufacturer warranty. I requested a tow from the Ford app to have it delivered to Hacienda Ford Service of Edinburg, Texas, and a payment of $201.09 was required to dispatch a tow service. A couple of days later, I got a call that my SUV was ready, the battery might of been in a low state of charge, and there was nothing wrong with the vehicle. The dealership service manager claimed on the phone to have never heard of a "vehicle network communication error." I even took pictures of the error message on my phone, but the dealership had no desire to even take a look at the video or pictures of the vehicle network communication error message. If it happens again, at least I know how to temporarily fix the vehicle's malfunction. The tow truck driver disconnected the battery for 15 minutes and was able to get the vehicle to start and shift it back to park. So I ended up paying $201.09 to have the privilege for Hacienda Ford Service to tell me my battery might of been at a low state of charge w

It shakes, rattles and sound like a ship yard while backing up

Another Ford APIM failure. screen failure. no functionality

Back brakes make a moaning sound when backing up. A TSB has been put out but parts are never available. I have been waiting on parts since October. This has been an issue since buying the car brand new in Aug 2021.

Battery malfunctioned while en route, entire system went dead while on the road, entire computer system had to be replaced. Fixed by dealer at my expense, dealer/ford verifed the batteries had been coming in dead left and right. no warnings, no symptoms etc, just dies.

The contact owns a 2021 Ford Bronco. The contact stated that upon attempting to start the vehicle, the vehicle failed to start as expected. The parking brake warning light was illuminated. The vehicle was towed to the dealer, who determined that the fuel tank vent tube valve was contaminated with water. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 23-2335. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 40,000.

On February 5, 2024, the engine of a Bronco Sport shut off while driving and the dashboard lights began flashing with multiple warnings and notifications. The car would not restart and the gear shift was locked, preventing the driver from moving the vehicle out of the road during rush hour traffic. A tow truck was called, but after 30 minutes, the driver was able to restart the car and canceled the tow truck. The car was taken to the dealership on February 6, 2024, but the cause of the incident has not been diagnosed. On February 4, 2024, the driver attempted to start the engine, but the dashboard lights began flashing with multiple warnings and notifications and the engine would not start. The driver called a tow service, who jump-started the battery and informed the driver that the battery was not completely dead. The driver also discovered that the power steering had failed. The car was taken to the dealership on February 5, 2024, where it was diagnosed as a battery cable issue. The cable was replaced and the power steering was fixed. Dealership indicated that two repairs were unrelated. On December 8, 2023, the driver drove the car approximately 20 miles home, but upon exiting the car, the dashboard lights began flashing with multiple warnings and notifications and the engine would not start. The driver had to disconnect the battery cables to turn the car off completely. The driver called a tow service on December 9, 2023, who advised trying to jump-start the car. After c

Vehicle was taken in begore warranty expired for losing power and shutting down on road went to san tan ford they said it was a month out come back. I said this is a safety issue and got it in for service in scottsdale while still under warranty like 50k. They said nothing was wrong with it did something because it didnt stop on road until sat [XXX] white smoke started pouring out back and i was able to start it and get it into a parking lot. I called to get it towed they said that my powertrain warranty expires at 60k and im at 63k. Had it towed to san tan ford to see what the problem was and they stated the engine is no good. I need a new engine. I owe 33k purchased it new in october 2021. San tan ford is reaching out to ford to see what it will cover but they said probably only 50%. This is crazy that i have to purchase a new engine when ford was aware of these issues that placed me un danger. What can I do? Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The incident first happened while on my way to work. After driving about 2 miles I came to stopped at a stoplight. My car completely shut off and the engine died. When trying to restart the car, I got multiple battery failure messages, and it appeared that the battery died somehow. There were absolutely no warnings beforehand. I was also unable to successfully get the vehicle into neutral because even after pulling the shifter override, I could not disengage the electric parking break. I had to get the car towed to the dealership from the middle of a busy road. The car spent 2 weeks at the first dealership. They were unable to diagnose the issue, and ultimately did nothing, stating that the battery was passing all tests so they could not replace it. 2.5 months later, my batter died again without warning (luckily this time in my driveway). I’ve taken it to a different dealership this time (after filing a complaint with Ford). This dealership again is telling me that the battery is passing tests so they can’t replace it, and that they have no idea why it failed (twice now!) Something is clearly wrong with the car — batteries/engines do not just die in the middle of driving for no reason. But so far Ford has refused to put the effort into figuring out why this is happening.

While driving the vpickle, shut off on its own and came to a complete stop. No lights, working, no horns know nothing would work on this vehicle. This happened while the vehicle was in motion we are lucky we didn't die.

See attached document for complaint

Our Bronco will be driving and all of a sudden the "Battery Charging System Service Now" warning comes on and then if you keep driving it will show "System off to save Battery" "Please turn ignition off or start vehicle" . . And the major problem is the engine is still of and we were in a turn lane in the middle of and intersection so when we stopped the car turned off and we were almost hit my a semi that was going 60mph. Once I got out I put a jump pack on it and it started right up and all the lights went off but then today it happened it again!

While at stop light, engine shut off (auto start-stop). Wouldn't restart, car would not move, automatically went into park, wouldn't go into neutral to be moved, and was stuck. Had to manually release the vehicle into neutral to be moved. Battery was completely dead, replacement solved the issue. Battery was less than 2 years old. Approx. 50k miles.

I am currently on my Third battery. Prior to getting this third car battery, there was numerous electrical issues randomly occurring. I read that there is a current investigation going on with Bronco Sports just stopping, could it be batteries failing and not being g detected?? Just wanted you to know. The first time I had dealership replace battery, they said it tested "fine" I had to insist something be done, which led them to try replacing the original battery. Since it's happened before the dealership just replaces the batteries and then stuff works normally. Can't recall dates off hand, but at home I have paperwork with dates.

[XXX] Vehicle would not start(not even crank) while parked in the garage. Could not jump start, had to be dragged out of garage(could not put in neutral) and hauled on rollback to Blaise Alexander Ford Lewisburg, Pa. Dealership kept for 4 days and charged battery and could not replicate the problem. [XXX] Vehicle while driving message of Vehicle Connection Error came up on screen and then all gauges blacked out, turned off of road and died, could not restart, could not jump start and would not crank. Again had to be drug onto rollback (could not put in neutral) and towed to Blaise Alexander Ford Lewisburg, pa , kept for 6 days and tested battery, could not charge it and replaced it at our cost. Vehicle was at 35,098miles. They could not replicate the problem. Do not feel safe driving this vehicle if it shuts down randomly at times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Ford Bronco Sport. The contact stated while reversing and depressing the brake pedal, there was a loud squealing sound coming from the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.

Touch screen and dash blackout while driving. They just go completely dark. Someone’s it restarts and comes back on but if it’s dark outside I can’t see how fast I’m going.

Low coolant and smell of something hiring while driving on highway states away from home visiting family. Pulled over and no coolant in reservoir. No warning lights on dash either. Was determined by Ford Dealership on 11/27/2023 that my water pump was failing, couldn't tell me why no low coolant light came on dash. Water pump was replaced 01/02/2024 under warranty.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing, there was a loud squealing sound coming from the vehicle. The vehicle was taken to the local dealer who inspected the braking system but was unable to determine the cause of the failure, or where the sound was coming from. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,000.

The car suddenly started jerking in and out of gear and then completely stalled. The gear shift would not move and the car would not start. The car had to be towed to the dealership. Their service advisor stated, "DTCs are PSI related codes & metal in fluid. Believe internal transmission issues are present." There were no problems noticed or earning lights prior to this incident. The car is kept in a garage overnight and has mostly highway miles. It is regularly services by certified shops.

No dashboard activation upon entering the vehicle this morning nor would the vehicle start. After a dozen attempts to start the vehicle with no response whatsoever, the vehicle finally started (green start button blinked, but no dashboard activity on any screen). Promptly attempted to put the vehicle in reverse but it immediately died. Would not start again. Online troubleshooting led us to detach/reattach the negative battery cable, which seemed to resolve the issue. No apparent battery or cable issues upon user inspection. Drove the vehicle yesterday without issue or warning to indicate an issue might arise. Have not had this issue previously.

The contact owns a 2021 Ford Bronco Sport. The contact stated that upon taking the vehicle to the dealer for regular maintenance, he was informed that the shock absorbers were leaking. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000.

Slowing down at a red light, getting into a left hand turning lane there was a "thud" sound and then the car completely shut off. Nothing worked, screens went blank, no hazards, no lights. We were stuck in the middle of the road with no way to even get the car out of the way. Every once in a while the green would come on or an alarm would go off but quickly went back to black. Tow truck was able to jump it to get it on the truck but half way through the ride the engine died once more. There was no warning at all. If this would have happened on the highway, it would have been catastrophic. After learning about this happening to others and hearing that it may happen again, I will not feel safe in this car moving forward: car is a 2021 Bronco Sport, 52,000 miles. Please do something!!!

The contact owns a 2021 Ford Bronco Sport. The contact stated that when the vehicle was in reverse, there was a loud squealing sound coming from the rear end of the vehicle. There were no warning lights illuminated. The vehicle had been taken to the dealer six times to be diagnosed and the contact was informed that the rear brakes needed to be repaired. The gaskets and brake calibers were replaced; however, the failure reoccurred. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to file a complaint. The approximate failure mileage was 5,000.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving with the high-beam headlights engaged, there was a dark spot on the driver's side headlight, reducing the visibility of the roadway. The contact stated that the failure was distracting. The vehicle was taken to the dealer, and the contact was informed the failure was caused by a design flaw. The dealer informed the contact that there was a piece of metal hanging inside the headlamp housing, which interfered with the driver's side headlight while driving. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 17,000.

Vehicle experienced catastrophic power failure while I was driving. Without warning, the vehicle shut down completely. The engine stopped, the brakes engaged, the dash went black. There was no way to communicate with the vehicle -- no way to engage emergency flashers or even to push it to the side of the road (because the brakes were locked). There was a loud "pulse" sound coming through the speakers -- "thump. . .thump. . .thump. . ." which continued for 5 - 10 minutes. A police officer who stopped to assist noted the rear tail lights were strobing. The "P" on the transmission shifter flashed continually. Over the next 30 minutes, the infotainment screen rebooted twice, but went to black within seconds. The instrument panel rebooted once, but also went black after a few seconds. The car was towed to Kings Ford in Mason/Deerfield Township OH. The service tech reported the only issue was a dead battery which he replaced. That issue has not reoccurred in my Bronco Sport. On the Bronco Sport Forum, [XXX] reported an identical event in Feb. 2023 happened to her vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was involved in an accident with a deer. It impacted my driver door. The impact and physical damage were minimal to moderate. However, at least 6 airbags deployed, totaling out the vehicle. There have been some recalls on 2021 Broncos for faulty airbag sensors. There was no recall on mine. Yet, I believe these sensors were faulty as it was a minor impact to the vehicle. As I had purchased this vehicle before inflated prices and inflated interest, my financial loss is great. Had at least 6 airbags not deployed, my vehicle would not be a total loss.

Car stopped while driving. Couldn’t get the car into neutral to move it out of the road. Would not crank. Leaking oil.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while attempting to reverse, he heard an abnormal sound coming from the rear brakes. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100.

Vehicle started missing at 30-40mph. No lights were on but I took it to the dealership and they determined a new transmission was needed at a cost of $6464.33 plus tax. They indicated it was a known issue but no recall had been issued so I was responsible for the cost. I checked around at other transmission shops and they also said they had been seeing those issues. I looked online and online forums don’t even recommend OEM parts because they will fail.

Grinding noise from backend, vehicle went into limp mode and I was not able to accelerate, rpms were bouncing. Was able to cruise the rest of the way home at 40mph. Researching and finding that there were recalls on RDU on certain vehicles but not my particular bronco. I do not take my vehicle off reading. I drive interstate to and from work. Car is 2 years old and RDU should not being going bad other than poor lubrication from manufacturer

My back brakes are faulty and I had the car less than 8 months

Driving i10 west and my vehicle lost power shifted hard and went in limp mode. Wrench light came on with these warning awd/powertrain, hill assist front end collision unavailable, won’t shift to park

The contact owns a 2021 Ford Bronco Sport. The contact stated that on several occasions while driving at various speeds, there was an abnormal sound coming from the front brakes. The vehicle was towed to a dealer where it was determined that the vehicle had sat for too long, the brake pads, and rotors were corroded, and the rear caliber bushings and rotor assembly needed to be replaced. The vehicle was repaired five times, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 16,000.

Like all the other complaints my 2021 Bronco Sport (Badlands) makes the worst LOUD noise when backing up and braking. It is not a little noise, it is a "wake up the neighbors" noise and it is hard not to flinch every time we get in the car and it sets the tone. Then we have to explain to everyone. That noise wouldn't happen if something wasn't very wrong with the car!!! I am shocked to see so many complaints and nothing is being done to protect drivers. This is not a cheap vehicle and I have owned Expeditions, an Edge, and F150's. Ford was a favorite until now. This happens every time not once in a while.

I was on my way to work and as I approached a 4-way intersection, the auto-stop feature on the vehicle shut the engine off. The vehicle's instrument panel started blinking then went completely black. The vehicle became completely disabled... the hazard lights were only functioning intermittently. I tried to re-start the vehicle without success and was not able to shift to neutral. The vehicle was in the middle of the road, so I called a tow to carry it to the dealership. The dealership was able to replicate the issue and blamed it on a 'dead-cell' battery. The dealership even said that the vehicle did the same thing to them once their booster pack was removed, so a simple jump from another vehicle would not have temporarily solved the issue. Before the incident, the vehicle gave absolutely NO warning or indication that the battery levels were low. I cannot believe that with all of the modern vehicle technology available, Ford did not develop a 'low-battery' warning light for their vehicles. I expect Ford to pay for every tow needed in the future due to a dead battery that completely disables the vehicle in the middle of the street.

The contact's mother owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was parked with the engine turned on and the transmission shifter in the park position, the engine began to rev and the vehicle suddenly experienced unintended acceleration and crashed into a brick building. During the incident, the braking system malfunctioned and did not stop the vehicle, and only the driver's side leg air bags were deployed. No other air bags in the vehicle were deployed during the crash. The driver sustained bruising to both legs, a left leg laceration, and a neck injury. The front passenger sustained a neck injury and the rear driver's side passenger sustained a torso bruise from the seat belt. All occupants received medical treatment at the scene. A police report was taken. The vehicle was destroyed and towed away. The contact indicated that the collision avoidance system had also malfunctioned and did not prevent the crash from occurring. The manufacturer and local dealer were not notified of the failures. The failure mileage was unavailable.

While driving today, this car abruptly stopped in the middle of the road. it would not restart and it was puttering over and over and popping for no reason it was resulted in me being stranded in the middle of a busy arterial for three hours. I called roadside assistance to jumpstart the vehicle and within three minutes it did the same thing is shut down at the corner. I was able to get into a parking lot and assess the issue and I actually had them jumpstart once again. I sat for 15 minutes and drove to an auto shop. They stated that there was no issue with the starter battery or alternator. However, there was a PCM code that popped up, which was related to the computer system of the vehicle. This was a very scary occurrence and I cannot believe that Car just randomly stops in the middle of the road while driving. My brother who owns his car drives over the highway every other day between two cities and I cannot imagine what will happen if they shut down on the highway.

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, the vehicle failed to slow as intended. The contact also stated that the brake pedal was firm, requiring more distance than usual for the vehicle to come to a complete stop. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the front and rear brake pads had abnormal wear, causing damage to the rear rotors. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 60,000.