Owners filed 7 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility/Wiper
1
0
0
0
Visibility
1
0
0
0
Steering › Hydraulic Power Assist › Pump
1
1
0
0
Latches/Locks/Linkages
1
0
0
0
Equipment › Recreational Vehicle/Trailer
1
0
0
0
Equipment
1
0
0
0
Electrical System › Wiring
1
0
0
0
5 safety recalls
Part 573 reports
Electrical System › 12v/24v/48v Battery › Cables09V056000
Filed Feb 18, 20093,782 vehiclesFleetwood Enterprises, Inc.
Defect. FLEETWOOD IS RECALLING 3,782 MY 2006-2009 PROVIDENCE, EXCURSION, EXPEDITION, DISCOVERY AND BOULDER DIESEL MOTOR HOMES. THE BATTERY CABLE IS ROUTED TOO CLOSE TO A SHARP EDGE LOCATED ON TOP OF A SHELF INSTALLED OVER THE DRIVESHAFT.
Risk. THIS CAN CAUSE ABRASION TO THE BATTERY CABLE INSULATION, LEADING TO AN ELECTRICAL SHORT AND POSSIBLY A FIRE.
Remedy. DEALERS WILL RE-ROUTE THE CABLE AWAY FROM THE SHARP EDGE LOCATION. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE RECALL BEGAN ON MAY, 26 2009. OWNERS MAY CONTACT FLEETWOOD AT 800-509-3418.
Equipment › Recreational Vehicle/Trailer08V320000
Filed Jul 15, 200870,101 vehiclesFleetwood Enterprises, Inc.
Defect. FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy. FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
Equipment › Recreational Vehicle/Trailer06V055000
Filed Feb 23, 20061,236 vehiclesFleetwood Enterprises, Inc.
Defect. ON CERTAIN MOTOR HOMES EQUIPPED WITH KWIKEE BRAND ELECTRIC ENTRY STEP BUILT WITH A CONTROL UNIT MANUFACTURED BY AMERICAN TECHNOLOGIES, MAY DEVELOP AN ELECTRICAL SHORT DURING COLD WEATHER, ALLOWING FOR THE POTENTIAL OF THE PLASTIC CASE TO IGNITE.
Risk. THIS WILL MAKE THE STEP INOPERABLE AND POSSIBLY RESULT IN A RISK OF PERSONAL INJURY, VEHICLE OR OTHER PROPERTY DAMAGE.
Remedy. DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE ALL AMERICAN TECHNOLOGIES CONTROLS ASSOCIATED WITH THE KWIKEE BRAND ELECTRIC ENTRY STEP FREE OF CHARGE. THE RECALL BEGAN ON MARCH 17, 2006. OWNERS MAY CONTACT FLEETWOOD AT 800-509-3418.
Equipment › Other › Labels06V032000
Filed Feb 8, 200642 vehiclesFleetwood Enterprises, Inc.
Defect. CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE FEDERAL CERTIFICATION TAG MAY BE PRINTED WITH THE INCORRECT GROSS VEHICLE WEIGHT RATING (GVWR) WEIGHT VALUE OF 31,000 POUNDS. THE CORRECT GVWR WEIGHT VALUE IS 28,000 POUNDS. THE SAME WEIGHT ERROR MAY OCCUR ON THE CARGO CARRYING CAPACITY TAG.
Risk. OVERLOADING COULD DAMAGE THE VEHICLE, ADVERSELY AFFECTING VEHICLE PERFORMANCE INCLUDING HANDLING AND BRAKING, CAUSE TIRE FAILURE, AND RESULT IN A CRASH.
Remedy. DEALERS WILL SEND REPLACEMENT LABELS ALONG WITH INSTRUCTIONS. IF NECESSARY, DEALERS WILL CHANGE CERTAIN FRONT SUSPENSION COMPONENTS AND CERTIFY THE CHASSIS FOR THE 31,000 POUNDS GVWR WEIGHT VALUE. THE RECALL BEGAN ON FEBRUARY 27, 2006. OWNERS MAY CONTACT FLEETWOOD AT 800-509-3418.
Equipment › Other › Labels05V333000
Filed Jul 27, 20052,435 vehiclesFleetwood Enterprises, Inc.
Defect. CERTAIN DIESEL CLASS A MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE MANUFACTURERS' TOW HITCH RECEIVER INFORMATION LABEL WAS PRINTED WITH THE INCORRECT WEIGHT CARRYING CAPACITY VALUE AND THE INCORRECT TONGUE WEIGHT VALUE.
Risk. THE WEIGHT LABEL ON THE HITCH RECEIVER PROVIDES THE MAXIMUM TRAILER WEIGHT RATING AND THE MAXIMUM TONGUE WEIGHT RATING. IT IS IMPORTANT THAT THESE RATINGS NOT BE EXCEEDED. FAILURE TO COMPLY COULD RESULT IN DAMAGE TO THE MOTOR HOME FRAME, BODY, OR HITCH RECEIVER AND COULD CAUSE UNSTABLE DRIVING AND HANDLING CHARACTERISTRICS WHICH MAY RESULT IN A VEHICLE CRASH.
Remedy. FLEETWOOD WILL MAIL OWNERS THE CORRECT TOW HITCH RECEIVER WEIGHT INFORMATION LABEL. IF OWNERS DO NOT FEEL COMFORTABLE INSTALLING THE LABEL, DEALERS WILL INSTALL THE LABEL FOR THEM. THE RECALL BEGAN AUGUST 4, 2005. OWNERS MAY CONTACT FLEETWOOD AT 800-509-3418.
What owners reported
Newest filings
Visibility
Filed Jul 2, 201445,000 milesMD
TL* THE CONTACT OWNS A 2006 FLEETWOOD EXCURSION. THE CONTACT STATED THAT THE DUAL PANE WINDOW BECAME FOGGED AND IMPAIRED HIS VISION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
Visibility/Wiper
Filed May 14, 201426,000 milesFL
THE WINDOWS STARTED FOGGY UP IN MY RV AND HAVE STEADY GOTTEN WORSE, ESPECIALLY THE DRIVERS WINDOW. AT NIGHT IT'S ALMOST IMPOSSIBLE TO SEE OUT OF THE SIDE MIRROR DUE TO THE "FOGGING" OF THE WINDOW. FROM THE MANY COMPLAINTS I HAVE READ FROM OTHER RVERS, FLEETWOOD SEEMS TO HAVE USED INFERIOR WINDOWS WHEN THE RV WAS MANUFACTURED. I HAVE NEVER RECEIVED A RECALL ON THESE WINDOWS FROM FLEETWOOD FOR REPLACEMENT DUE TO THE INFERIOR PRODUCT. I HAVE GOTTEN AN ESTIMATE FOR THE COSTS TO FIX THE WINDOWS THAT IS OVER $2000, NOT INCLUDING THE COSTS TO DRIVE THE RV TO THE REPAIR SHOP APPROXIMATELY 175 MILES FROM MY HOME AND TIME LOST FROM WORK SINCE MOST REPAIR SHOPS ARE ONLY OPEN M-F. I BELIEVE FLEETWOOD SHOULD BE RESPONSIBLE FOR FIXING THEIR PROBLEM DUE TO USE OF A PRODUCT THAT CREATES A POTENTIAL DANGER FOR VISIBILITY ESPECIALLY DUE TO THE HUGE INVESTMENT I HAVE PUT INTO THEIR PRODUCT. I SHOULD NOT HAVE TO INCUR THE COSTS TO REPLACE WINDOWS THAT ARE FAULTY. *TR
Equipment › Recreational Vehicle/Trailer
Filed Aug 15, 2012VA
BOUGHT A 2006 FLEETWOOD EXCURSION NEW IN 2007 WITH IN 3 YEARS SEVERAL WINDOWS LOST THEIR SEAL. TOTAL OF 5 SO FAR INCLUDING WINDOW BY DRIVER'S SEAT,CAUSING PROBLEMS WITH VISION. I CONTACTED FLEETWOOD WHO SAID THEY HAD NO LIABILITY. I CONTACTED A GLASS COMPANY WHO SAID THAT SHOULD NOT HAVE OCCURRED . I HAVE OWNED CARS 40 TO 50 YEARS OLD WHICH DID NOT HAVE THIS PROBLEM . IS THERE NOT A STANDARD FOR GLASS INSTALLED IN MOTORHOMES. THANKS FOR ANY HELP HERE REPLACEMENT WILL RUN 200 TO 300 EACH ,BUT I THINK THIS IS A FLEETWOOD DEFECT. *TR
Equipment
Filed Jul 28, 200840,000 milesAL
TL*THE CONTACT OWNS A 2006 FLEETWOOD EXCURSION. THE MOTOR HOME WAS JACKED UP AND LEVELED. WHEN THE CONTACT PRESSED THE BUTTON TO RETRACT THE JACKS, ALL BUT ONE RETRACTED BECAUSE IT WAS HUNG UP. HE CALLED ROADSIDE ASSISTANCE AFTER TWO HOURS OF ATTEMPTING TO GET IT BACK IN AND HE EVEN USED HYDRAULIC PRESSURE TO ASSIST. HE IS CURRENTLY WAITING FOR ANOTHER JACK TO BE MADE FOR THE MOTOR HOME. THE CURRENT AND FAILURE MILEAGES WERE 40,000.
Latches/Locks/Linkages
Filed Feb 25, 20082,500 milesOH
SLIDE TRAVEL LOCKS FAILED TO ENGAGE. *TR
Electrical System › Wiring
Filed Dec 29, 2006TX
WHY DOESN'T FLEETWOOD SAFETY RECALL # 06004 SHOW UP IN THE NHTSA DATABSE. ISN'T IT THE SAME KWIKEE STEP & SIMILAR WIRING PROBLEM AS FLEETWOOD'S RECALL # 60220 FOR SIMILAR VEHICLES. WHILE THIS RECALL IS CALLED AN UPGRADE NOTING THAT "THE WIRE IS NOT INTENDED TO CARRY THIS AMOUNT OF ELECTRICAL ENERGY & MAY BURN THROUGH AND MELT" , #60220 REGARDS THIS AS A SAFETY HAZARD.
Steering › Hydraulic Power Assist › PumpCrash
Filed Feb 9, 20063,200 milesCA
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH AT NIGHT THE STEERING WHEEL MADE A WINDING NOISE AND WAS HARD TO MANEUVER CAUSING THE VEHICLE TO HIT AN OBJECT. THIS OCCURRED ON NORMAL ROAD CONDITIONS AND DURING NORMAL STEERING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP REPLACED THE STEERING PUMP, BOTH FRONT BRAKES AND PADS WHICH REMEDIED THE PROBLEM. THE MANUFACTURER WAS ALERTED. UPDATED 3/9/2006 - *NM
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 18, 2009. Source: NHTSA Office of Defects Investigation.