2023 Entegra Expanse

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 6 times.

What fails
ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System1
000

6 safety recalls

Part 573 reports
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Tank Valve/Gauge24V218000
Filed Mar 21, 2024533 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Ethos, Expanse, Jayco Solstice, and Swift vehicle. The liquid level remote fill gauge on the propane tank may leak when in the "Open" position.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Dealers will inspect and replace the bleed valve as necessary, free of charge. Owner notification letters were mailed April 25, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903604.

Back Over Prevention › Sensing System › Camera24V212000
Filed Mar 19, 2024136 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

Risk. Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy. Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.

Equipment24V055000
Filed Jan 31, 202498 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.

Risk. An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.

Remedy. Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.

Equipment › Recreational Vehicle/Trailer23V325000
Filed May 4, 20231,124 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling certain 2021-2024 Ethos, Expanse, Solstice, and Swift Class B recreational vehicles, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

Risk. A gas leak in the presence of an ignition source may increase the risk of fire.

Remedy. Dealers will inspect, and replace the fuel hose and clamp, as necessary, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Equipment › Other › Labels23V102000
Filed Feb 20, 20232,467 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk. Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.

Remedy. Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.

Electrical System › Instrument Cluster/Panel22V922000
Filed Dec 13, 202290 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Solstice and Entegra Expanse recreational vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.

Risk. Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.

Remedy. Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on December 21, 2022. Owners may contact Jayco customer service at 1-800-283-8267.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Apr 19, 2023FL

New vehicle. When start the generator gasoline spews out onto ground. Oman 2800.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2023
YearComplaintsRecallsFiresDeathsAssessment
20240400Routine
2023 — this page1600Routine
20220200Routine
20210100Routine

Compare every Expanse year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 21, 2024. Source: NHTSA Office of Defects Investigation.