Jayco, Inc.: Equipment
Jayco, Inc. reported this defect to federal regulators on Jan 31, 2024 and put the number of vehicles at risk at 98. The repair is free for as long as the recall stands.
The defect
Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.
The risk
An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
The remedy
Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Entegra Expanse | 1 | 6 | 0 | 0 |
| 2023 Entegra Expanse LI | 0 | 3 | 0 | 0 |
| 2023 Jayco Solstice | 0 | 5 | 0 | 0 |
| 2023 Jayco Solstice LI | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V055000.
Full record for the 2023 Entegra Expanse → · Recalls carrying a do-not-drive advisory → · Where this data comes from →