Owners filed 4 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train
2
0
2
0
Structure › Body
1
0
0
0
Engine
1
0
0
0
5 safety recalls
Part 573 reports
Suspension › Front › Control Arm17V187000
Filed Mar 17, 20172,161 vehiclesEntegra Coach
Defect. Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Risk. A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy. Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
Electrical System › Wiring13V516000
Filed Oct 18, 2013353 vehiclesEntegra Coach
Defect. Entegra Coach is recalling certain model year 2010-2014 Anthem and Cornerstone motorhomes manufactured December 16, 2009, through April 30, 2013. The power cables from the exterior freezer can be damaged due to contact with the freezer sliding tray rails.
Risk. Prolonged rubbing of the power cables against the sliding tray rails may cause the wires to short circuit, increasing the risk of a fire.
Remedy. Entegra Coach will notify owners, and dealers will secure the freezer power cables to prevent their chafing, at no charge. The recall began on December 10, 2013. Owners may contact Entegra Coach at 1-800-945-4787.
Visibility › Windshield Wiper/Washer13V330000
Filed Jul 31, 2013174 vehiclesEntegra Coach
Defect. Entegra Coach is recalling certain model year 2013-2014 Anthem, Aspire, and Cornerstone motorhomes manufactured February 8, 2013, through June 13, 2013. The attachment mechanism that holds the windshield wiper arm to the wiper motor shaft could crack.
Risk. If the attachment mechanism cracks, the windshield wiper may separate reducing the driver's visibility, increasing the risk of a crash.
Remedy. Entegra Coach will notify owners, and dealers will replace the wiper arms, at no charge. The recall began on August 27, 2013. Owners may contact Entegra Coach at 1-800-945-4787.
Visibility › Windshield Wiper/Washer13V028000
Filed Jan 30, 2013359 vehiclesEntegra Coach
Defect. Entegra Coach is recalling certain model year 2011-2013 Aspire and Anthem Class A motorhomes; and 2012-2013 Cornerstone Class A motorhomes, manufactured March 14,2011, through September 25, 2012. A wiper link was installed which is shorter than required for proper function of the wiper system.
Risk. The wipers may not operate as designed and the driver's visibility can be reduced, increasing the risk of a crash.
Remedy. Entegra Coach will notify owners and dealers will replace the wiper link, at no charge. The recall began on February 19, 2013. Owners may contact Entegra Coach at 1-800-945-4787.
Defect. ENTEGRA IS RECALLING CERTAIN MODEL YEAR 2011-2013 ANTHEM AND ASPIRE AND MODEL YEAR 2012-2013 CORNERSTONE MOTOR HOMES MANUFACTURED FROM APRIL 19, 2011, THROUGH JUNE 22, 2012. THE WINDSHIELD WIPER ARM CAN DETACH FROM THE VEHICLE.
Risk. IF THIS OCCURS, THE DRIVER'S VISIBILITY CAN BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy. ENTEGRA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE SHAFT ATTACHING THE ARM TO THE WIPER LINKAGE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 26, 2012. OWNERS MAY CONTACT ENTEGRA AT 1-800-945-4787.
What owners reported
Newest filings
Power TrainFire
Filed Aug 10, 202034,000 milesMI
REFERENCE NHTSA RECALL 16V-313 AND PREVIOUS SUBMISSION 11344194. OUR MOTORHOME WITH A SPARTAN CHASSIS SUFFERED AN EXHAUST BELLOWS FAILURE EXACTLY DESCRIBED IN RECALL 16V-313. IT IS OF THE CORRECT VINTAGE AND TYPE DESCRIBED BY 16V-313. SPARTAN CHASSIS COMPANY REFUSES TO MAKE REPAIRS OR HONOR THE RECALL 16V-313. THEY CLAIM THAT OUR UNIT IS EXCLUDED FROM THIS RECALL YET WILL NOT EXPLAIN HOW OR WHY IT IS NOT COMPLIANT WITH THE RECALL. WE FIT WITHIN THE TIME, DATES AND VINS DESCRIBED. SPARTAN REFUSES TO EXPLAIN WHY THE RECALL IS NOT BEING HONORED DESPITE THE FAILURE BEING A PICTURE PERFECT EXAMPLE OF THE RECALL SITUATION. CAN YOU HELP ME GET AN ANSWER FROM THEM?
Power TrainFire
Filed Aug 9, 202034,000 milesMI
THE EXHAUST SYSTEM SEPARATED BETWEEN THE TURBO AND THE PARTICULATE FILTER ON THE CUMMINS DIESEL ENGINE. THIS IS IN A SPARTAN RV CHASSIS. THE HEAT FROM THE EXHAUST LEAK DUE TO THE FLEXIBLE EXHAUST BELLOWS CAUSED EXTENSIVE THERMAL DAMAGE. SEE NHTSA RECALL 16V-313 AS THAT RECALL DESCRIBES THE PROBLEM EXACTLY.
Engine
Filed Mar 1, 201858,000 milesOH
RADIATOR HAS BEEN REPLACED THREE TIMES. 58,000 MILES ON THE RV. SEEMS TO DEVELOP LEAKS OVER A PERIOD OF TIME. JUST NOT MADE WELL.
Structure › Body
Filed Apr 13, 20161,400 milesFL
TL* THE CONTACT OWNS A 2013 ENTEGRA ANTHEM. THE CONTACT STATED THAT THE AUTOMATIC JACKS DETACHED FROM THE VEHICLE AND THE DOOR OPENED WHEN OPERATING THE RV. IN ADDITION, WATER ENTERED THROUGH THE ROOF AND WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V33000 (VISIBILITY), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE CONTINUED TO ALLOW WATER IN AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,400.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 17, 2017. Source: NHTSA Office of Defects Investigation.