No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Equipment Adaptive/Mobility18V583000
Filed Aug 31, 2018244 vehiclesEldorado National-Kansas
Defect. Eldorado National-Kansas (Eldorado) is recalling certain 2012-2018 Eldorado Aerotech, Aero Elite, Transtech, Advantage, World Trans and Impulse transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Risk. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy. Eldorado will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began October 24, 2018. Owners may contact Eldorado National-Kansas customer service at 1-800-955-4236.
Exterior Lighting16V616000
Filed Aug 24, 2016320 vehiclesEldorado National-Kansas
Defect. Eldorado National-Kansas (Eldorado National) is recalling certain model year 2011-2016 Aero Elite 300 and 320 vehicles manufactured June 27, 2011, to June 9, 2016 and built on Ford and Navistar chassis. The intermediate side lamps may not stay illuminated when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. If the side marker lamps do not stay illuminated when the headlights are activated, it can decrease the vehicle's visibility to other drivers, increasing the risk of a crash.
Remedy. Eldorado National will notify owners, and dealers will inspect the intermediate side lamps, replacing them as necessary, free of charge. The recall began on October 17, 2016. Owners may contact Eldorado National customer service at 1-800- 955-4236 or by email at [email protected].
Electrical System16V447000
Filed Jun 20, 201653 vehiclesEldorado National-Kansas
Defect. Eldorado National-Kansas (Eldorado) is recalling certain model year 2016 Aerotech, Aero Elite, and Advantage shuttle buses manufactured March 4, 2016, to April 22, 2016 and built on Ford, Chevrolet, and Navistar chassis. These vehicles have a component in the electrical power distribution center that may break and result in electrical arcing.
Risk. Electrical arcing increases the risk of a fire.
Remedy. Eldorado will notify owners, and dealers will replace the affected component within the power distribution center, free of charge. The recall began on July 29, 2016. Owners may contact Eldorado customer service at 1-800-955-4236.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 31, 2018. Source: NHTSA Office of Defects Investigation.