No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Power Train › Axle Hubs18V843000
Filed Nov 28, 2018982 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.
Risk. If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
Remedy. Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.
Filed Oct 15, 20181,276 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aerolite and Atlas, Keystone Bullet, Laredo, Cougar, Hideout, Passport and Springdale, and Crossroads Sunset fifth wheels and travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Risk. If the bearing cup is not installed it could lead to a bearing failure, affecting vehicle handling and increasing the risk of a crash.
Remedy. Keystone will notify owners, and dealers will inspect axles for hub clearance. If the hub clearance is not sufficient, appropriate parts will be provided to correct the defect, free of charge. The recall began November 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-334.
Equipment18V469000
Filed Jul 13, 2018126 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2018-2019 Dutchmen Aerolite trailers. The trailer has a Gross Vehicle Weight Rating (GVWR) of 9,680lbs, however, the safety chains are rated at 7,600lbs.
Risk. The lower rated safety chains may fail if the trailer detaches from the tow vehicle, increasing the risk of a crash.
Remedy. Keystone will notify owners, and dealers will replace the 7,600lb rated chains with 11,700lb rated chains, free of charge. The recall began August 16, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-326.
Equipment › Other › Labels18V448000
Filed Jul 5, 201883 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2018-2019 Dutchmen Aerolite recreational trailers, models 2133RB and 2423BH. The Federal Certification Label incorrectly indicates a rim size of 14X5.5J when the correct rim size is 14X5J. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification" and can create a safety risk.
Risk. The incorrect rim designation on the label, can cause the operator to replace the rim with an incorrect rim size, increasing the risk of a crash.
Remedy. Keystone will notify owners, and dealers will replace the Federal Certification Label, with a corrected label, free of charge. The recall began on August 2, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-325.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 28, 2018. Source: NHTSA Office of Defects Investigation.