“Dt*: the contact stated while driving at no particular speed, the check engine light illuminates and the vehicle completely stalls. After stalling, the vehicle restarts following an extended period of time. Although the vehicle has been seen by a dealer and multiple repairs have been made, the dealer was unable to remedy the stalling problem. The rear freeze plug was leaking. Updated 03/09/06. *jb”
Owner complaint, filed Jan 23, 2006 at 106,000 miles
“Head gasket leaking oil into engine. All normal maintenance has been conducted regularly. At only 80k miles, this problem should not be occurring!! This is a very costly repair. Chrysler has offered only minimal assistance. This needs to be an official recall! Please contact me with a response.*ak”
Owner complaint, filed Mar 31, 2004
Complaints and recalls over time
By year of filing
All complaintsAbout the engineRecall (red: the engine)NHTSA investigation opened
Complaints about the 1997 Stratus peaked in 2000, with 77 filed that year. No recall on file covers the engine, the subject of 40% of the complaints. In 2020 owners filed 1 so far.
7 safety recalls
Part 573 reports
Suspension › Front › Control Arm › Lower Arm10E059000
Filed Dec 27, 201022,689 vehiclesFederal-Mogul Corporation
Defect. FEDERAL-MOGUL IS RECALLING CERTAIN REPLACEMENT CONTROL ARM ASSEMBLIES, PART NUMBERS K7425, 10945, FA4510X, K7427, 10946, AND FA4611X, SOLD FOR USE ON VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE BALL JOINT ON THE CONTROL ARM ASSEMBLY CAN FAIL CAUSING THE BALL STUD TO WEAR THROUGH THE CONTROL ARM HOUSING RESULTING IN NOISE AND/OR SEPARATION OF THE BALL STUD FROM THE HOUSING.
Risk. IF THERE IS A SEPARATION OF THE BALL STUD FROM THE HOUSING, THE DRIVER CAN LOOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. FEDERAL-MOGUL WILL NOTIFY OWNERS OF RECORD AND REPLACE THE AFFECTED CONTROL ARMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT FEDERAL-MOGUL AT 1-877-489-6659.
Suspension › Front › Control Arm › Lower Ball Joint09E056000
Filed Oct 9, 20095,787 vehiclesQualis Automotive LLC
Defect. QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.
Risk. SEPARATION OF THE BALL STUD FROM THE SOCKET OF THE BALL JOINT HOUSING WOULD ALLOW THE CONTROL ARM TO COLLAPSE AND THE WHEEL TO FOLD IN CAUSING LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.
Remedy. QUALIS AUTOMOTIVE WILL REPLACE THE BALL JOINTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 9, 2009. OWNERS MAY CONTACT QUALIS AUTOMOTIVE AT 1-800-493-4128.
Filed Oct 23, 200639,243 vehiclesTi Group Automotive Systems, LLC
Defect. CERTAIN TIGAS FUEL PUMP MODULES MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006, SOLD UNDER VARIOUS BRAND NAMES AND P/NOS. THESE FUEL PUMP MODULES ARE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk. FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. TI AUTOMOTIVE WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 6, 2006. OWNERS MAY CONTACT TI AUTOMOTIVE TOLL-FREE AT 1-877-461-1834.
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift04V021000
Filed Jan 13, 20042,315,768 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Risk. EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
Remedy. DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch98V183000
Filed Aug 6, 1998685,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THE ADJUSTMENT OF THE CABLE CONNECTING THE CONSOLE SHIFTER MECHANISM TO THE IGNITION KEY CAN CAUSE A TRAPPED KEY CONDITION WHICH CAN RESULT IN A LOW FORCE REQUIRED TO DEPRESS THE SHIFT BUTTON. A COMBINATION OF APPLYING A MIS-ADJUSTED RELEASE BUTTON WITH A LOW FORCE ATTEMPT TO SHIFT OUT OF PARK WITH THE KEY IN THE LOCKED POSITION, CAN BREAK THE CONNECTING PIN IN THE SHIFTER.
Risk. IF THIS HAPPENS, THE "IGNITION-PARK" INTERLOCK SYSTEM WILL BE NONFUNCTIONAL.
Remedy. DEALERS WILL INSPECT FOR PROPER OPERATION OF THE SYSTEM. ANY VEHICLES THAT ARE NOT FUNCTIONAL AFTER THE INSPECTION WILL HAVE THE SHIFT MECHANISM AND CABLE REPLACED WITH A "SELF-ADJUSTING" DESIGN.
Suspension › Front › Control Arm › Lower Ball Joint97V201000
Filed Nov 13, 1997599,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LOWER CONTROL ARM BALL JOINT CAN SEPARATE DUE TO LOSS OF LUBRICATION.
Risk. SEPARATION OF THE BALL JOINT COULD CAUSE A LOSS OF STEERING CONTROL INCREASING THE RISK OF A VEHICLE CRASH.
Remedy. DEALERS WILL INSPECT THE BALL JOINT END HOUSING COVER SEAL FOR LEAKAGE WITH A HIGH PRESSURE AIR TESTER AND THE RUBBER BOOT WILL BE VISUALLY INSPECTED FOR DAMAGE. IF THE COVER SEAL LEAKS OR THE BOOT IS DAMAGED, THE LOWER CONTROL ARM WILL BE REPLACED.
Structure › Body › Hood › Hinge and Attachments97V095000
Filed Jun 6, 1997219,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SECONDARY HOOD LATCH SPRING CAN DISENGAGE FROM ITS RETENTION HOLE IF THE HOOD IS SLAMMED SHUT.
Risk. IF THIS CONDITION OCCURS SIMULTANEOUSLY WITHOUT ENGAGING THE PRIMARY LATCH, THE HOOD WOULD NOT BE RESTRAINED INCREASING THE RISK OF A VEHICLE CRASH.
Remedy. DEALERS WILL REPLACE THE SECONDARY HOOD LATCH SPRING WITH A LONGER END HOOK SPRING.
All 7 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 3 name the 1997 Stratus.
AUTO TRANS IGNITION-PARK INTERLOCKEngineering analysis EA03011Closed
Opened Jul 17, 2003Closed Jan 30, 2004Led to recall 04V021000transmission
The manufacturer reports above are based on daimlerchrysler?s (dc) analysis of model year (my) 1998 (population = 356,384) and 1999 (population = 486,948) ja, jx and lh family subject vehicle data (earlier mys excluded).the population number includes all mys.the precise number of duplicates between odi and dc reports cannot be determined due to missing or incomplete information.the fatality incident involved an elderly person who attempted to stop a roll away vehicle and received fatal injuries.odi also gathered information on my 1997-99 prowler vehicles in this investigation. The prowler …
SAFETY BELT CINCHING LATCH PLATEPreliminary evaluation PE02082Closed
Opened Nov 6, 2002Closed Apr 23, 2003seat belts
There are no injuries or fatalities associated with this alleged defect.while conducting this investigation, odi found that the subject cinches meet the load bearing requirements of federal motor vehicle safety standard 208, and that many of the reported failures were due to incorrect child safety seat installations. Additionally, the report rate is low (1.60/100k).the information available fails to establish the existence of a defect trend at this time.further allocation of agency resources to this issue is unwarranted and the preliminary evaluation is being closed.
LOWER CONTROL ARM BALL JOINT FAILUREEngineering analysis EA97016Closed
Opened Sep 29, 1997Closed Nov 20, 1997Led to recall 97V201000suspension
By letter dated november 6, 1997, the manufacturer advised this agency of its decision to initiate a safety recall campaign of the subject vehicles to correct the defect identified in this ea.the recall will also cover 1996 and 1997 chrysler cirrus/dodge stratus vehicles, as well as 1995 through 1997 chrysler sebring convertible and plymouth breeze vehicles equipped with identical lower control arm ball joints.an estimated total of 599,00vehicles are affected by this recall.the manufacturer's investigation disclosed that process variability, together with the ball joint housing cover crimping …
Technical service bulletins
81 on file
Repair instructions the manufacturer sent its dealers for the 1997 Stratus. Not recalls: the fix is usually free only while the car is under warranty.
engine 18equipment 11body and frame 11transmission 10electrical system 5airbags 5steering 5suspension 3
TECHNICAL SERVICE BULLETIN REGARDING MULTI-LAYER STEEL (MLS) HEAD GASKET INSTALLATION PROCEDURES. *TT
Showing the newest 6 of 18 bulletins about the engine, and any warranty extensions or service campaigns.
What owners reported
Newest filings
SteeringFire
Filed Oct 4, 202090,000 milesVA
NOTICE A SMELL FROM UNDER THE HOOD WHILE DRIVING OPEN THE HOOD FIRE PUT THE FIRE OUT NOTICE POWER HOSE HAD LEAK IN IT I FEEL DODGE SHOULD BE HELD ACCOUNTABLE FOR THIS MALFUNCTION
Electronic Stability Control (esc)
Filed Aug 4, 2018CA
TAKATA RECALL, HORN DON`T WORK, MILLAGE DON`T WORK ,GAS LIGHT COMES ON AND NEDDLE MOVES UP AND DOWN ALOT
Vehicle Speed Control
Filed Aug 22, 2013170,000 milesWV
EITHER THE OIL LIGHT OR CRUISE LIGHT WILL COME ON AND CAR LOSES ALL POWER. I HAVE TO PULL OFF ROAD AND PUT CAR IN PARK TURN IT OFF AND SOMETIMES IT WILL JUST START RIGHT BACK AND SOMETIMES I HAVE TO WAIT FOR ABOUT 30 MINS FOR IT TO START BACK. I HAVE ONLY HAD THE CAR SINCE MARCH OF 2013 AND IT HAS DONE THIS 10-12 TIMES SINCE THEN. I ALMOST GOT REAR ENDED A FEW TIMES CAUSE WITH NO POWER IT IS HARD TO GET CAR OFF THE ROAD. I HAVE CONTACTED DODGE BUT THERE IS NO RECALL FOR THIS PROBLEM YET. *TR
Tires
Filed Dec 31, 2011153,559 milesMI
TIRE HAD A BULGE AT THE BEAD LINE. HAD A SLOW LEAK AND WAS OUT OF BALANCE. I RETURNED THE TIRE TO FIRESTONE. THEY SHOWED ME THAT THE TIRE WAS MISSING RUBBER AT ALONG THE TIRE BEAD AND WAS NOT REPAIRABLE. THE TIRE WAS REPLACED AT NO CHARGE. *KB
Fuel System, Gasoline
Filed Sep 8, 2011168,000 milesIL
TL* THE CONTACT OWNS A 1997 DODGE STRATUS. THE CONTACT STATED THAT THE FUEL FILLER HOSE WAS LOOSE AND WOULD NOT KEEP FUEL IN THE VEHICLE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 168,000.
Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Nov 16, 2010147,000 milesIL
TL*THE CONTACT OWNS A 1997 DODGE STRATUS. THE POWER STEERING HIGH PRESSURE HOSE WAS LEAKING INTO THE ENGINE. THE 2.4 LITER ENGINE HAD A LEAK DIRECTLY ABOVE THE EXHAUST SYSTEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CALLED AND INFORMED HIM THAT THERE WERE NO RECALLS OR WARRANTIES FOR THE FAILURE. THE FAILURE MILEAGE WAS 147,000.
Electrical SystemFire
Filed Jul 19, 2010171,000 milesCT
CAR WAS SITTING FRONT OF MY DAUGHTER'S HOUSE AND IT CAUGHT FIRE UNDER THE HOOD ON THE DRIVER'S SIDE. CAR WAS TOTALLY DESTROYED. *TR
Fuel System, Gasoline
Filed Oct 18, 2009137 milesPA
LOSS OF POWER AND STALLING. WHILE ON HILLS IT HAS NO POWER ON ME SHUTS OFF ON ME EVERY WEEK. SAID THAT I HAD TO PAY FOR FIXING THAT DODGE DEALER ISN'T RESPONSIBLE FOR CHARGES. *TR
Vehicle Speed Control
Filed Jan 28, 2009150,000 milesMO
TL*THE CONTACT OWNS A 1997 DODGE STRATUS. WHILE DRIVING APPROXIMATELY 45-50 MPH ON NORMAL ROAD CONDITIONS, THE CRUISE CONTROL WAS ACTIVATED. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE CRUISE CONTROL FAILED TO DEACTIVATE. HE MADE SEVERAL ATTEMPTS TO DISENGAGE THE CRUISE CONTROL MECHANISM, BUT WAS UNSUCCESSFUL. THE GEAR SHIFTER WAS PLACED INTO NEUTRAL AND THE VEHICLE SUDDENLY BEGAN TO SLOW DOWN; HOWEVER, THE ENGINE REVVED HIGHLY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE OCCURRED WHENEVER THE CRUISE CONTROL WAS ACTIVATED AND THE VEHICLE WAS IN MOTION. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 175,000.
Seat Belts
Filed Aug 28, 2008150,000 milesVA
TL*THE CONTACT OWNS A 1997 DODGE STRATUS. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE SEAT BELT DID NOT PROPERLY RETRACT. THE DEALER STATED THAT THE SEAT BELT MECHANISM BOLTS NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE BECAUSE THERE WAS NO RECALL. HE ATTEMPTED TO LOCATE THE PARTS AT VARIOUS JUNK YARDS AND NOTICED THAT EVERY VEHICLE WITH THE SAME YEAR, MAKE, AND MODEL HAD THE SAME FAILED COMPONENT. AS OF AUGUST 28, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
Structure
Filed Jul 17, 2008MS
THE CLEAR COAT ON THE PAINT BEGAN COMING OFF. IT STARTED ON THE ROOF AND TRUNK LID AND HAS NOW BEGUN TO SPREAD TO OTHER PARTS OF CAR. *TR
Steering
Filed Jun 22, 2008670,000 milesTX
POWER STEERING HOSES DEVELOPED HOLES THROUGH THE WHOLE HOSE MASSIVE FLUID LOSS NOW POWER STEERING PUMP HAS FROZE AND THE CAR ONLY HAS 67 THOUSAND MILES FOR 97 YEAR 95 % OF MILES HIGHWAY ALSO A/C COMPRESSOR AND A/C DASH SWITCH BOTH NON WORKING WITH FULLY CHARGED COMPRESSOR AND ALL RELAYS AND FUSES REPLACED. *TR
Air BagsCrash
Filed Nov 29, 200781,000 milesMI
TL*THE CONTACT OWNS A 1997 DODGE STRATUS. WHILE DRIVING 30 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE ROAD CONDITIONS WERE NORMAL. SHE NOTICED OIL LEAKING AFTER THE CRASH. THE REPAIR SHOP STATED THAT A NEW HEAD GASKET WAS NEEDED. THE CURRENT AND FAILURE MILEAGES WERE 81,000. UPDATED 03-04-08 *BF
Electrical System › Wiring › Front UnderhoodFire
Filed Aug 24, 2007GA
I WAS GOING TO MY COUSINS GRADUATION AND HAD ASKED AN OFFICER ABOUT PARKING WHEN HE DIRECTED ME WHERE TO GO WHEN I TURNED I HEARD A POP AND SMOKE STARTED COMING FROM UNDER THE HOOD AND IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED OUT AND THE FIRE WAS PUT OUT. MY CAR WAS TOWED TO A TOWING YARD, AND THE NEXT DAY TOWED TO MY PROPERTY. EVERYTHING IN ENGINE COMPARTMENT BURNED. I HAD IT LOOKED AT BY A MECHANIC AND HE SAID THAT IT WAS PROBABLY AN ELECTRICAL FIRE. *TR
Vehicle Speed Control › Cruise Control
Filed Aug 10, 2007105,000 milesWI
TL*THE CONTACT OWNS A 1997 DODGE STRATUS. WHILE DRIVING 70 MPH THE CRUISE CONTROL FAILED TO ENGAGE WHEN ACTIVATED. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 128,000 AND THE FAILURE MILEAGE WAS 105,000. THE VIN APPEARED TO BE INVALID.
Steering › Hydraulic Power Assist › Hose, Piping, and ConnectionsFire
Filed Feb 22, 2007120,000 milesCA
MY DODGE STRATUS HAD AM ENGINE FIRE ON 12-10-2006 AS I WALKED AWAY FROM THE CAR AFTER DRIVING ABOUT 20-25 MILES TO MY DESTINATION . A MAN RAN UP AND ASKED ME IF THAT WAS MY CAR THAT WAS ON FIRE AS I TOOK A LOOK I IMMEDIATEALY CALLED THE FIRE DEPT AND THE FIRE WAS PUT OUT WITH OUT ANY ONE BRING HURT. *NM
Power Train › Automatic Transmission
Filed Nov 11, 200658,000 milesCO
HAVE CONTACTED DODGE/DAIMLER-CHRYSLER SEVERAL TIMES ABOUT TRANSMISSION ON MY 1997 DODGE STRATUS GOING OUT. HESITATION ON SHIFTING INTO GEAR, SLIPPING OUT OF GEAR AND BACK IN ON TURNS, TRANS LEAKS, SLIPPING INTO GEAR SUDDENLY AND JERKING THE CAR, AND SO ON. CAR HAS ONLY 66,000 MILES ON IT NOW AND I GOT IT IN 2001 WHEN MY FATHER PASSED AWAY. IT HAD ONLY 53,000 MILES ON IT THEN. A TRANS SHOULDN'T BE GOING OUT AT 50-60,000 MILES. IF DODGE HAS A BAD PRODUCT THEY SHOULD CORRECT IT THEMSELVES. I SHOULDN'T HAVE TO PAY TO REPAIR A PROBLEM DODGE ALREADY KNOWS ABOUT AND ISN'T DOING ANYTHING ABOUT. I NEVER HAUL OR PULL ANYTHING AND I ONLY PUT 13,000 MILES ON IT IN FIVE YEARS. NOT HEAVY DRIVING. I SHOULD NOT HAVE ANY PROBLEMS AT ALL AND DODGE REFUSED TO DO ANYTHING OR PAY FOR REPAIR- JUST SAYING "IT'S PAST WARRANTY". I CANNOT AFFORD TO REPAIR BUT I SHOULD HAVE A VEHICLE COMPANY THAT IS PROUD OF IT'S PRODUCT ENOUGH TO STAND BEHIND IT. I ONLY GET $867 A MONTH RETIREMENT AND I'M 60 YEARS OF AGE. DAIMLER-CHRYSLER SHOULD HAVE MADE REPAIRS WHEN I FIRST CONTACTED THEM A YEAR AGO. THIS IS A DAILY PROBLEM AND GETTING WORSE. HUNDREDS OF FAILURES. I HAVE TO USE THE CAR FOR PET CARE SO JUST CONTINUE TO PUTT ALONG UNTIL IT (THE TRANS) GOES OUT COMPLETELY. *NM
Power Train › Automatic Transmission
Filed Sep 22, 200680,000 milesHI
AUTO TRANSMISSION. 1997 DODGE STRATUS 2.5L WITH AUTO STICK. TRANSMISSION LEAKAGE AND FAILURE OF TRANSMISSION. VEHICLE WILL NOT SHIFT ABOVE SECOND GEAR, AND GEAR SLIPS. *NM
Electrical System › WiringFire
Filed Aug 21, 2006GA
DT*: THE CONTACT STATED THE VEHICLE CAUGHT FIRE DUE TO AN ELECTRICAL WIRE ACCORDING TO THE FIRE MARSHAL. THE VEHICLE WAS PARKED AND NOT BEING DRIVEN. THE FIRE WAS IN THE ENGINE COMPARTMENT. THERE WAS NOTHING UNUSUAL ABOUT THE WAY THE VEHICLE WAS OPERATING BEFORE THE FIRE.
Structure › Body › Hood › Hinge and Attachments
Filed Mar 30, 2006128,000 milesOH
DT*: THE CONTACT STATED WHILE CHANGING THE OIL THE HINGE FOR THE HOOD SEEMED LOOSE. THERE IS NHTSA RECALL # 97V095000 REGARDING THE SECONDARY HOOD LATCH SPRING. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.*AK
Engine and Engine Cooling
Filed Jan 23, 2006106,000 milesTX
DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE CHECK ENGINE LIGHT ILLUMINATES AND THE VEHICLE COMPLETELY STALLS. AFTER STALLING, THE VEHICLE RESTARTS FOLLOWING AN EXTENDED PERIOD OF TIME. ALTHOUGH THE VEHICLE HAS BEEN SEEN BY A DEALER AND MULTIPLE REPAIRS HAVE BEEN MADE, THE DEALER WAS UNABLE TO REMEDY THE STALLING PROBLEM. THE REAR FREEZE PLUG WAS LEAKING. UPDATED 03/09/06. *JB
Air Bags1 injured
Filed Dec 14, 2005117,000 milesOH
WE HAD FREQUENT ELECTRICAL PROBLEM WITH THE CAR AND TOOK IT TO THE LIBERTY DEALERSHIP IN JOHNSTOWN, OH TO GET THEM FIXED UNTIL WE GOT TO THE POINT THAT IT WAS GOING TO TAKE MORE THAN THE CARE WAS VALUED TO GUARANTEE THE FIX. THESE ITEMS WERE NOT COVERED UNDER OUR WARRANTY. ONE DAY AFTER PULLING INTO OUR DRIVEWAY AFTER WORK, I SHUT THE CAR OFF, OPENED THE DRIVERS SIDE DOOR WHILE PULLING THE EMERGENCY BRAKE AND THE AIR BAGS DEPLOYED, GIVING ME A PRETTY GOOD SHOT IN THE FACE. THE CAR WAS SITTING STILL AND NOT RUNNING. THE KEYS WEREN'T EVEN IN THE IGNITION. I CALLED CHRYSLER'S CUSTOMER SERVICE LINE AND FILED AN INCIDENT. THEY ASSIGNED A.L. GILBERT TO WORK ON THE CASE. A INVESTIGATOR WAS DEPLOYED FROM A PRIVATE COMPANY OUT OF DAYTON, OH. HE TOOK THE CAR TO A DEALERSHIP IN MT. VERNON, OH AND DETERMINED BY LOOKING AT THE CAR'S COMPUTER THAT IT HAD BEEN WRECKED. OBVIOUSLY, THIS WASN'T THE CASE AS THERE WASN'T A DENT OR SCRATCH ON THE CAR AND I WAS SITTING STILL IN THE DRIVEWAY. HOWEVER, CHRYSLER REFUSED TO CHANGE THEIR DETERMINATION. EVEN THOUGH IT WAS REQUESTED MULTIPLE TIMES, A COPY OF THE REPORT FROM THE INVESTIGATOR FROM DAYTON, OH WAS NEVER PROVIDED ME. A.L. GILBERT BLATANTLY CALLED ME DISHONEST BECAUSE HE SAID THE COMPUTER DIDN'T LIE. I CONVINCED HIM TO LET ME TAKE IT TO THE LIBERTY DEALERSHIP AND HAVE THE SERVICE MANAGER LOOK AT THE CAR WHILE ON THE PHONE WITH HIM. THE LIBERTY SERVICE MANAGER TOLD A.L. GILBERT THAT THERE WAS NO VISIBLE EVIDENCE OF ANY ACCIDENT ON THE CAR. A.L.
Electrical SystemFire
Filed Aug 12, 2005110,000 milesLA
DT: CONTACT'S WIFE WENT INTO WALMART AND 15 MINUTES LATER 1997, DODGE, STRATUS CAUGHT ON FIRE IN THE PARKING LOT. THE ORIGINATED FROM UNDER THE HOOD, POSSIBLY AROUND THE BATTERY BOX OR THE MASTER CYLINDER. THE CAR WAS COMPLETELY DESTROYED. THIS HAPPENED ON JUNE 5, 2005. THE ONLY PROBLEM THE CONTACT HAD WITH THE CAR PRIOR TO TTHE FIRE WAS THE CHECK ENGINE LIGHT CAMING ON SOMETIMES. THE CAR HAS CRUISE CONTROL, AND ELECTRIC WINDOWS.*AK
Electrical System
Filed Jul 25, 200527,133 milesMD
DT: THE VEHICLE IS A 1997 DODGE STRATUS. AT 27,000 THE OIL LIGHT CAME ON WHILE THE CONSUMER WAS DRIVING AND THE VEHICLE CUT OFF. WHEN THE CONSUMER HAD IT TOWED TO THE DEALERSHIP THEY REPLACED THE TIMING BELT AND PULLEYS. AT 39,000 THE ENGINE WOULD NOT START. WHEN IT WAS TOWED TO THE DEALERSHIP AGAIN, THEY FOUND THAT ONE COIL WAS SHORTED, THE PCM WAS BAD, THE TIMING BELT HAD TO BE REPLACED AGAIN, THEY HAD TO REPLACE THE MODULE, THE RELAY, AND THE PLUG WIRE. THE WHOLE ELECTRICAL SYSTEM HAD TO BE REPLACED. LATER AT 62,000 MILES IT WAS LEAKING OIL AND WOULD NOT START. IT WAS TOWED TO THE DEALER WERE THE TIMING BELT HAD TO BE REPLACED A THIRD TIME, THE HEAD GASKET AND PACKAGE, THE PLUG AND PLUG WIRES, AND THE SPARK PLUGS WERE ALSO REPLACED. CURRENTLY AT 89,000 THE TIMING BELT AND HEAD GASKET NEED REPLACING. THE VEHICLE IS OVER HEATING AND WILL NOT START. THIS CAUSED THE HEATER CORE TO GO OUT. THE CLUSTER HAS GONE OUT; THE WHOLE LIGHTING SYSTEM COMES ON AND GOES OFF WITHOUT WARNING. THESE CURRENT PROBLEMS HAVE NOT BEEN REPAIRED AS OF NOW. THERE ARE OTHER ISSUES THAT ARE INCLUDED IN A RECALL FOR THE LOWER BALL JOINTS AND FOR THE FLOOR SHIFTER. THE VEHICLE WAS IMMOBILE SO THE CONSUMER CAN NOT TAKE IT TO THE DEALERSHIP TO HAVE THE RECALLS REPAIRED. THE MANUFACTURER TOLD THE CONSUMER THERE WAS NOTHING THEY COULD DO BECAUSE THE VEHICLE WAS OUT OF WARRANTY. *JB
Power Train › Axle Assembly
Filed Jun 28, 2005MT
DT: DODGE STRATUS 1997. CONSUMER RECEIVED RECALL NOTICE CONCERNING TRANSAXLES FLOOR SHIFTER PARK INTERLOCK. CONSUMER SAID THAT IT BROKE, CAUSING THE AXLE TO MALFUNCTION. WHEN TURN THE CAR ON CONSUMER COULD SHIFT THE SHIFTER INTO GEAR WITHOUT PUSHING THE BUTTON ON SHIFTER OR PRESSING THE BRAKES. BEFORE HAD TO PRESS THE BRAKE AND PUSH BUTTON TO GO INTO GEAR. CURRENTLY, VEHICLE WILL NOT GO INTO GEAR UNLESS CONSUMER SHUT THE VEHICLE OFF AND TURNING IT BACK ON. SOMETIMES WHEN SHUTTING THE VEHICLE OFF IT WOULD NOT SHUT OFF UNTIL CONSUMER MESSED WITH THE SHIFTER. CONSUMER CALLED IN FOR RECALL REPAIRS, AND CONSUMER WENT BACK TO PICK UP VEHICLE AND THE DASHBOARD AND STEERING COLUMN WERE TAKEN APART AND NOT PUT BACK TOGETHER. CONSUMER SAID IT WAS LAYING ON THE FRONT PASSENGER'S SIDE. THERE WAS NO FAN BELT ON ENGINE. CONSUMER SAID THAT DEALER CHARGED HER $87.00. *AK
Electrical System › Wiring
Filed May 23, 2005MN
STEREO AND MIRROR QUIT WORKING HALF WAY THROUGH A TRIP TO ST. PAUL. CHANGED FUSE, SMOKE CAME POURING OUT OF THE TOP RIGHT OF THE DOOR PANEL. FUSE BLEW. TOOK DOOR APART. SWITCH TO ELECTRICAL SIDE VIEW MIRROR HAD SHORTED. MELTED DOWN INTO HARNESS. BIG FIRE HAZARD BECAUSE DOOR INSULATION IS RIGHT THERE. DON'T KNOW WHAT TO DO
Electrical SystemFire
Filed May 16, 2005NY
DT: THE CONSUMER OWNS A 1997 DODGE STRATUS. SHE SAYS THAT HER VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT TOLD HER THAT THE FIRE STARTED BY A SHORT IN THE DRIVER'S SIDE PANEL. SHE CONTACTED DODGE AND THEY SAID THEY WOULDN'T DO ANYTHING ABOUT IT BECAUSE IT WAS NOT THEIR PROBLEM AND IT WAS NOT ON RECALL. *TT *EH
Power TrainFire
Filed May 9, 2005PR
VEHICLE FIRE
Power TrainFire
Filed May 5, 2005PR
THE VEHICLE WAS USED TO TRAVEL FROM HOME TO A CINEMA; WAS PARKED, TURNED OFF THE ENGINE. AFTER CINEMA SESSION ENDED THE DRIVER AND PASSANGERS WERE SURPRISED TO SEE THE FIRE DEPT TURNING OFF A FIRE THAT IGNITED UNEXPECTEDLY. THE VEHICLE WAS A TOTAL LOSS; THE FIRE IGNITED UNDER THE MOTOR, TO THE DRIVER'S SIDE.
Power Train › Automatic Transmission
Filed Mar 28, 200544,400 milesCA
AUTOMATIC TRANSMISSION WOULD INTERMITTENTLY SHIFT OUT OF DRIVE INTO NEUTRAL WHILE DRIVING 40 MPH OR MORE. CONSUMER WAS CONCERNED THAT THE VEHICLE MAY BE INVOLVED IN A REAR END COLLISION BECAUSE OF THIS CONDITION. DEALER WAS NOT NOTIFIED.*AK
Steering › Hydraulic Power Assist › Hose, Piping, and ConnectionsFire
Filed Dec 21, 2004142,000 milesTN
POWER STEERING SUPPLY HOSE RUPTURED. FLUID DRIPPED ON TO EXHAUST AND CAUSED A FIRE. *AK
Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Nov 15, 200446,000 milesNJ
WHILE HAVING THE HEATER CORE REPAIRED DEALERSHIP INDICATED THAT HEAD GASKET WAS LEAKING OIL INTO THE COOLING SYSTEM AND ONTO THE GROUND. THIS WAS A COMMON FAILURE WITH THIS VEHICLE, AND THERE WERE NUMEROUS COMPLAINTS LISTED ON THIS ISSUE. *AK
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Nov 5, 2004NM
RECEIVED RECALL TRANSAXLE FLOOR SHIFTER IGNITION/PARK INTERLOCK. TOOK TO DEALER FOR REPAIRS. *BF THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONSUMER THAT THE RECALL REPAIRS WERE ALREADY DONE. THE CONSUMER INDICATED THAT HE HAS NO IDEA WHEN THE REPAIRS WERE MADE BECAUSE HE HAS NO INVOICE. *NM
WheelsFire
Filed Nov 5, 2004OH
THE VEHICLE CAUGHT ON FIRE . THE FIRE WAS EMITTING FROM THE ENGINE COMPARTMENT AND WHEEL WELL AREAS. *NM *SC
Electrical System › Wiring › Front UnderhoodFire
Filed Oct 25, 2004122,000 milesNY
DROVE HOME FROM WORK. PARKED CAR IN PRIVATE LOT. APPROXAMATELY TEN MINUTES LATER. NEIGHBORHOOD KIDS NOTIFIED ME THAT THE CAR WAS SMOKING. UPON RESPONDING. I NOTICED THAT THE CAR HAD FLAMES COMING FROM UNDERNEATH ENGINE AND HOOD AREA. CALLED FIRE DEPARTMENT. THE FIRE DEPARTMENT STATED THAT IT WAS AN ELECTRICAL FIRE. CAR WAS TOTALED. THE POWER STEERING HOSE ( PART # 4764-347A / 0777C/ 25517 DF 3251 3/8" ID # 03067F1) RUPTURED AND LEAKED ONTO THE EXHAUST PIPE MANIFOLD AND IGNITED THE POWER STEERING FLUID STATING THE FIRE. I PERSONALLY NOTED THE SMELL OF POWER STEERING FLUID COMING FROM VEHICLE.*AK
Electrical SystemFire
Filed Oct 15, 2004OH
WHILE THE VEHICLE WAS PARKED IT CAUGHT ON FIRE. THE CONSUMER CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. NO INJURIES REPORTED. *AK PRIOR TO THE FIRE, THE CONSUMER STATED A MECHANIC WORKED ON THE VEHICLE AND STATED THE VEHICLE HAD AN ELECTRICAL LEAKED. *JB
Suspension › Front › Control Arm › Lower Arm
Filed Sep 21, 200466,622 milesNY
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS MENTIONED IN RECALL 97V201000 CONCERNING LEFT CONTROL ARM. CONSUMER HEARD A CLICKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. TOOK VEHICLE TO THE DEALER. HOWEVER, THE DEALER DID NOT WANT TO DO THE REPAIRS AT THEIR EXPENSE.*AK
Engine and Engine Cooling
Filed Sep 9, 2004OH
WHILE DRIVING VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FORE INSPECTION. MECHANIC DETERMINED THAT THE HEAD GASKET NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THIS PROBLEM OCCURRED MORE THAN ONCE AND HAD NOT BEEN RESOLVED. *AK
Electrical System › Ignition
Filed Aug 12, 2004LA
WHILE TURNING THE VEHICLE OFF THE KEY COULD NOT BE REMOVE FROM THE IGNITION SWITCH. THIS CAUSED THE VEHICLE TO CONTINUE RUNNING. *JB
Air Bags › FrontalCrash1 injured
Filed Aug 11, 2004127,000 milesWI
CONSUMER'S SON WAS DRIVING ON THE ROAD AND HIT A DEER ON THE FRONT DRIVER'S SIDE TOWARD THE CENTER OF THE HOOD. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. THERE WAS $2500.00 IN DAMAGES.*AK
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 10, 200477,747 milesFL
WHITE SMOKE AND WATER COMING OUT OF TAILPIPE. MORE THAN LIKELY BLOWN HEAD GASKET.SEEMS TO BE A KNOWN PROBLEMS FOR THESE CARS.DODGE SAYS ITS NOT ON RECALL BUT I THINK IT SHOULD BE!!!!!!*AK
Engine and Engine Cooling
Filed May 7, 200447,000 milesMI
A VERY SMALL "DRIP...DRIP...DRIP" OF OIL STARTED AROUND 47K MILES. DRIP BECAME A GUSH BY 50K MILES. OIL WAS FLOWING OUT OF THE HEAD GASKET AS FAST AS I COULD PUT IT IN. (YEAH, BIG SURPRISE, HUH?!) THANKS, CHRYSLER, FOR STANDING BEHIND YOUR PRODUCT AND MAKING GOOD ON YOUR SCREW-UPS. TYPICAL AMERICAN BIG BIZ ATTITUDE! YOU CAN BET MY NEXT VEHICLE WILL BE A TOYOTA! OH GEE! I ALMOST FORGOT - YES, I'LL BE SURE TO TELL EVERYONE I KNOW TO "STEER CLEAR OF ANYTHING CHRYSLER". NO PUN INTENDED I ASSURE YOU... ESPECIALLY SINCE YOUR CRAPPY ENGINEERS JUST COST ME $1000. *AK
Engine and Engine Cooling
Filed Apr 21, 200431,000 milesMA
HEAD GASKET FAILED AT 31,000 MILES ON 1997 DODGE STRATUS. *AK
Engine and Engine Cooling › Engine
Filed Mar 31, 2004DC
HEAD GASKET LEAKING OIL INTO ENGINE. ALL NORMAL MAINTENANCE HAS BEEN CONDUCTED REGULARLY. AT ONLY 80K MILES, THIS PROBLEM SHOULD NOT BE OCCURRING!! THIS IS A VERY COSTLY REPAIR. CHRYSLER HAS OFFERED ONLY MINIMAL ASSISTANCE. THIS NEEDS TO BE AN OFFICIAL RECALL! PLEASE CONTACT ME WITH A RESPONSE.*AK
Unknown or Other
Filed Mar 17, 2004MI
RUST AND PAINT BUBBLING ON FRONT OF HOOD. I HAVE OBSERVED THAT THIS IS EPIDEMIC ON STRATUS. *NM
Air Bags › FrontalCrash
Filed Feb 19, 2004150,000 milesIA
WHILE DRIVING AT 40 MPH THE VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT, THE DUAL AIRBAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. *AK *SC
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Feb 19, 2004119,000 milesIN
1997 DODGE STRATUS 2.4L HAS A BLOWN HEAD GASKET. THE CAR HAS 119000 MILES AND MY REPAIR TECHNICIAN SAYS THAT THIS PROBLEM SHOULD REALLY NOT OCCUR AT THIS POINT. THE CAR HAS LEAKED OIL SINCE ABOUT 60,000 MILES.
Engine and Engine Cooling › Engine
Filed Feb 19, 200453,000 milesIL
WHILE DRIVING OIL LEAKED FROM THE HEAD GASKET WITHOUT WARNING. THE CONSUMER HAD TO REFILL THE VEHICLE WITH OIL OFTEN. *NM
Engine and Engine Cooling › Cooling System
Filed Jan 29, 200495,000 milesNY
VEHICLE OVERHEATED. MECHANIC DETERMINED THAT ENGINE HEAD GASKET WAS THE CAUSE OF THE OVERHEATING PROBLEM. OIL WAS LEAKING THROUGH THE SEALS.*AK
Electrical System › WiringFire
Filed Jan 28, 2004MD
CONSUMER STATED WHILE VEHICLE WAS PARKED FOR 35 MINUTES IT CAUGHT ON FIRE. *AK
Complaints 1-50 of 349, newest first, reproduced as filed.
It is not among the Stratus years to avoid. Owners filed 349 complaints, against about 201 for a typical Stratus year. The most common complaint is about the engine (40%).
What is the most common problem with the 1997 Dodge Stratus?
The engine: 138 of the 349 complaints (40%) are about it. Owners most often say it leaks oil or fluid (51%), overheats (7%) and stalls (4%). The typical report comes at 70,000 miles.
How many recalls does the 1997 Dodge Stratus have?
7 safety recalls on file with NHTSA, the most recent filed Dec 27, 2010. The largest, 04V021000, covered 2,315,768 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1997 Dodge Stratus problems start?
Half of the complaints that record an odometer reading came in before 95,000 miles. For the engine the midpoint is 70,000 miles.
Has NHTSA investigated the 1997 Dodge Stratus?
Yes, 3 times. The latest, EA03011 ("AUTO TRANS IGNITION-PARK INTERLOCK"), was opened Jul 17, 2003 and closed Jan 30, 2004.
Are there service bulletins for the 1997 Dodge Stratus?
The manufacturer filed 81 technical service bulletins and other notices for it with NHTSA, most of them about the engine (18), the body and frame (11) and the transmission (10). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
A high number of complaints describe fires or crashes.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 27, 2010. Source: NHTSA Office of Defects Investigation.