What owners reported
Newest filingsWheels
Filed Feb 4, 2015167,000 milesIA
R&R FRONT LEFT WHEEL BEARING FIX, HUB & BEARING ASSEMBLY TOTAL COST $214.55 CLEAN ENGINE TOTAL COST $83.46 ENGINE OIL LEAK, TRIED OIL STOP LEAK & SEEMS TO BE WORKING FOR THE TIME BEING. RADIATOR/ANTIFREEZE LEAK, I'M SPENDING $150 MONTH FOR ANTIFREEZE. PUTTING IN 1-2 BOTTLES A DAY. PROBABLY WILL HAVE RADIATOR FIXED SOON. MUFFLER FELL OFF, CAN'T AFFORD A NEW ONE. NEEDS NEW SPARK PLUGS, CAN'T AFFORD THAT EITHER. NEEDS MANIFOLD GASKET, CAN'T AFFORD THAT EITHER. NEEDS OIL PAN GASKET, CAN'T AFFORD THAT EITHER. NEEDS NEW WIPERS, CAN'T AFFORD THAT EITHER. *TR
Tires
Filed Jun 12, 2014MD
GENERAL TIRE ALTIMAX RT SIZE 195/70R14 BULGE ON SIDEWALL WHEN INSTALLED A BRAND NEW TIRE. AFTER INSTALLATION OBSERVED ONE OF FOUR TIRES WITH A BULGE ON SIDEWALL OF TIRE. BULGE NOT AN INDENTATION. VEHICLE WAS NOT DRIVEN AND NO OBVIOUS INSTALLATION OR BEAD DAMAGE FROM THE OUTSIDE. INSTALLER SAID SMALL BULGE BUT MAY GROW. SENT PICTURES TO DISCOUNTTIREDIRECT AND THEY SEEMED TO THINK INSTALLATION BEAD DAMAGE. TOOK TIRE OFF, NO DAMAGE FOUND INSIDE OR OUTSIDE OR ANY BEAD IRREGULARITIES. SEEMS LIKE A MANUFACTURER DEFECTIVE BUILD. OTHER 3 TIRES WERE FINE ON ALL SIDES. *TR
Suspension › Front › Control Arm › Lower Ball JointCrash
Filed Jan 2, 2013116,000 milesVA
TL* THE CONTACT OWNS A 1996 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT DRIVERS SIDE TIRE SEPARATED FROM THE VEHICLE, STRUCK THE CURVE AND TRAVELED INTO TRAFFIC. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND ADVISED HER THAT THE LOWER BALL JOINTS SEPARATED FROM THE SOCKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09E056000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 116,000. UPDATED 02/28/13 *BF THE LOWER BALL JOINT AND AXLE WERE REPLACED.
Electrical SystemFire
Filed Mar 26, 2012120,000 milesAL
TL* THE CONTACT OWNED A 1996 DODGE STRATUS. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE UNEXPECTEDLY ENGULFED INTO FLAMES. THE VEHICLE WAS UNOCCUPIED AND THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES, WHICH ORIGINATED UNDERNEATH THE HOOD. THE VEHICLE WAS COMPLETELY DESTROYED AND REMAINED AT THE RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Electrical System
Filed Jul 21, 201160,000 milesTX
TL* THE CONTACT OWNS A 1996 DODGE STRATUS. THE CONTACT STATED THAT THE HORN WOULD ACTIVATE WITHOUT COMMAND AT ANYTIME AND THE AIRBAG LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER REPAIRED THE FAILURE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 08/31/11 *BF THE STEERING COLUMN WAS REPLACED TWICE. THE LAST TIME, THE DEALER PLACED A HORN BUTTON ON THE DASHBOARD. UPDATED 12/05/11
Unknown or Other
Filed Jun 11, 2011155,008 milesNC
I JUST BOUGHT A 1996 DODGE STRATUS AND IT HAS MUTIPLE PROBLEMS. THE MAIN THING IS IT STALLS AND DIES WHILE YOUR DRIVING DOWN THE ROAD AND HAS ALMOST CAUSED A CRASH MORE THAN ONCE. IT HAS RECALLS AND IAM GOING TO TAKE IT TO HAVE IT FIXED. IT ALSO HAS OTHER PROBLEMS LIKE WITH THE DOOR LOCKS,THE HOOD AND THE TRUNK. *TR
Engine and Engine Cooling
Filed Oct 19, 2009OK
MY CAR HAD THE HEAD GASKET REPLACED AND A FEW OTHER THINGS ON IT. BUT I CAN SMELL BURNING OIL FROM SOME WERE AND THE LIGHT IS ON FOR THE OIL. I ONLY DRIVE SHORT DISTANCES BECAUSE I AM AFRAID OF A FIRE. NOT ONLY THAT IT WELL MAYBE ONLY GO ABOUT 2 MILES BEFORE IT SHUTS DOWN. THEN I HAVE TO WAIT FOR IT TO COOL DOWN TO START IT AND GET IT BACK HOME. *TR
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)Fire
Filed Jun 19, 2009193,000 milesMI
TL*THE CONTACT OWNS A 1996 DODGE STRATUS. WHILE THE VEHICLE WAS PARKED AT A GAS STATION, THE CONTACT WAS INFORMED THAT HER VEHICLE WAS SMOKING UNDER THE HOOD. SHE WAS ABLE TO TAKE THE VEHICLE TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE ENGINE COMPARTMENT SUFFERED A MELT DOWN. A REPORT WAS FILED WITH THE MANUFACTURER, BUT THEY WOULD NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 193,000. UPDATED 8/7/09 *CN THE PCM AND POWER SHIFTER WERE FAULTY. UPDATED 08/11/09.*JB
Engine and Engine Cooling › Engine
Filed May 4, 2009100,000 milesIL
TL*THE CONTACT OWNS A 1996 DODGE STRATUS. THE CONTACT PURCHASED THE VEHICLE AND NOTICED THAT THE MOTOR WAS NOT MOUNTED DOWN AND WAS MISSING TWO SCREWS. THE MOTOR JERKS BACK AND FORTH SO SEVERELY THAT IT SEEMS AS IF THE ENGINE WILL FALL OUT OF THE VEHICLE. IN ADDITION, THE TIMING CHAIN, FUEL PUMP, IGNITION COIL, SERPENTINE BELT, AND MUFFLER ARE FAILING. NEW BRAKES AND STRUTS ARE ALSO NEEDED. THE CONTACT DID NOT DISCOVER THESE ISSUES UNTIL AFTER THE VEHICLE WAS PURCHASED. TWO DAYS LATER, THE VEHICLE WOULD NOT START AND HAD TO BE TOWED BACK TO THE DEALER. THE FAILURE MILEAGE WAS 100,000.
Unknown or Other
Filed Oct 13, 2008150,000 milesIN
I'M NOT SURE WHAT LEAD UP TO THE FAILURE. I HAVE A BAD OIL LEAK I WAS TOLD IT WAS A REAR SEAL AND THAT IT SHOULDN'T GO BAD I'M CHECKING WITH YOU BECAUSE I DON'T THESE THINGS I KNOW I LOVE THAT CAR I HAVE A PAID OUT 100'S OF DOLLARS TO GET THE BRAKES FIXED NOW THIS. ARE THERE ANY RECALLS FOR THIS. I CAN'T DRIVE THE CAR RIGHT NOW BECAUSE THE OIL LEAKS OUT SO BAD. I'M JUST GUESSING ON A DATE BECAUSE I'M NOT SURE I WOULD APPRECIATE ANY INFORMATION YOU MIGHT HAVE FOR ME I'M UNSURE OF WHAT THE MILEAGE MAY HAVE BEEN WHEN THE LEAK STARTED THE CAR WAS PARKED WHEN I NOTICED A PUDDLE OF OIL UNDERNEATH. *TR
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Jan 25, 2008OK
WON'T SHIFT OUT OF SECOND TO THIRD, THE MOTOR JUST REVS UP AND YOU HAVE TO SLOW DOWN TO UNDER 30 MPH BEFORE IT STOPS. *TR
Fuel System, Gasoline › Delivery
Filed Oct 23, 200780,000 milesKS
WHEN MY FUEL GOES BELOW 3/4 OF A TANK, IT DIES ON ME. IT STARTS TO JERK LIKE ITS SHIFTING HARD, THEN LOOSES POWER. WHEN I TRY TO START IT BACK UP, IT TURNS OVER BUT DOESN'T ACT LIKE ITS GETTING ANY FUEL. THEN THE BATTERY GOES DEAD. IF I GET GAS AND FILL IT BACK UP IT RUNS FINE. I HAVE SPENT MANY HRS BROKE DOWN ON THE HWY. I WAS NEVER IN AN ACCIDENT. *JB
Engine and Engine Cooling › Engine
Filed Jan 20, 2007NC
I HAVE A 1996 DODGE STRATUS AND THE HEAD GASKET LEAKS LIKE CRAZY. I ASKED THE DEALER TO TAKE A LOOK AT THIS AND THEY SAID IT WAS A DEFAULT IN DESIGN FROM DAIMLER CHRYSLER. I ASKED IF THEY COULD GIVE ME ANY INFORMATION ON A RECALL OR HOW MUCH IT WOULD COST TO REPAIR IT. THE DEALER QUOTED ME $2500!! UNBELIEVABLE! ESPECIALLY IF IT IS A DEFECT FROM MANUFACTURING AND DESIGN. I NEED MY "ONLY" MEANS OF TRANSPORTATION FIXED! RECALLS NEED TO BE DONE ON THIS CAR FOR THE HEAD GASKET LEAKAGE. *NM
Engine and Engine Cooling › Engine › Gasoline
Filed Oct 24, 2006132,232 milesMI
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH ON NORMAL ROAD CONDITIONS, THE OIL LIGHT ILLUMINATED AND THE FRONT END OF THE VEHICLE STARTED TO SMOKE. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND DETERMINED THAT THE HEAD OIL GALLEY PLUGS NEEDED TO PLUGGED IN OR REPLACED. THE CONTACT CALLED THE DEALER AND MANUFACTURER, WHO DETERMINED THAT THE REPAIRS WERE NOT COVERED UNDER NHTSA RECALL #96V006000 REGARDING ENGINE AND ENGINE COOLING :ENGINE:GASOLINE DUE TO THE VIN. THE VEHICLE WAS UNABLE TO BE DRIVEN, NO REPAIRS HAVE BEEN MADE. UPDATED 11/30/2006 - THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE UNDER RECALL. *NM
Engine and Engine Cooling › Engine
Filed Oct 19, 2006130,000 milesMI
ONE OF THE OIL GALLEY PLUGS ON THE 2.4L ENGINE OF OUR DAUGHTER'S 1996 DODGE STRATUS CAME OUT, AND THE CAR SPEWED MOST OF ITS OIL OUT INTO THE ENGINE COMPARTMENT. CHRYSLER HAD A RECALL (#671) ON THESE BACK IN 1995 AS SEVERAL FIRES OCCURRED. OUR VIN FELL WITHIN THE RANGE OF VINS AFFECTED, BUT WE WERE TOLD IT WAS NOT PART OF THE RECALL. THE RECALL ENDED WITH CARS MANUFACTURED OCT. 13, 1995 AND OUR CAR (WE WERE TOLD) WAS MANUFACTURED OCT. 14TH. THE FIX AS OF THAT DATE WAS A CHANGE TO THE CYLINDER HEAD MACHINING AND THE PLUG THICKNESS. OBVIOUSLY, EITHER OUR ENGINE IS ONE FROM BEFORE THE CHANGE WAS FULLY IMPLEMENTED, OR THE CHANGE WAS NOT A CURE ALL, AS THE PLUG ON OURS CAME OUT. THEIR SOLUTION FOR AFFECTED ENGINES WAS A BRACKET THAT BOLTS ON TO RETAIN THE PLUGS, BUT NO ONE AT THE 1-800 NUMBER NOR AT THE DEALERSHIP COULD TELL ME IF IT WOULD FIT OR WORK ON OUR ENGINE WITH THE SUPPOSED MACHINING CHANGES. PARTS AND LABOR WILL LIKELY BE ONLY AROUND $100, BUT THEY WILL NOT COVER THE REPAIR EVEN WITH THE PROXIMITY OF RECALL DATE TO OUR MANUFACTURE DATE, THE FACT THAT OUR CAR HAD THE SAME PROBLEM AS CARS THAT WERE RECALLED, AND THIS BEING A SAFETY ISSUE. HOPE THEY ARE 100% CORRECT THAT OUR CAR SHOULD NOT HAVE BEEN INCLUDED IN THE RECALL, SEEMS LIKE A RISK ON THEIR PART TO NOT COVER THIS. *NM
Engine and Engine Cooling › EngineFire
Filed Nov 11, 2005167,000 milesVA
I OWN A 96 DODGE STRATUS, I PURCHASED IT YEAR OF 97. I RECEIVED NUMEROUS RECALLS ON THIS VECHICLE SINCE THE DAY OF PURCHASED. I FOLLOWED UP ON EACH RECALL THAT I RECEIVED. AS TIME WENT ON I HAD NUMEROUS PROBLEMS WITH THIS VEHICLE. OVER THE YEARS I AWAYS BELIEVE IN CHRYSLER PRODUCTS TO BE SAFE AND SOUND.I FEEL THAT IT'S BEEN TRULY UNFAIR TOO LOYAL CONSUMERS SUCH AS MYSELF MANY OTHERS. I DON'T UNDERSTAND WHY A COMPANY SUCH AS CHRYSLER AND ENGINEERS WOULD ENGINEERED A PRODUCT LIKE THE DODGE STRATUS WITH SO MANY DEFECTS. ON SATURDAY NOVEMBER 5, 2005 I WENT TO PAY A BILL ABOUT FIVE TO TEN MILES AWAY FROM HOME. RETURN HOME, PARK THE CAR, LOCK THE DOORS WENT INTO MY APARTMENT. ABOUT TEN MINUTES LATER A NEIGHBORHOOD BOY KNOCK ON MY DOOR AND SAID YOUR GOLD CAR IS ON FIRE. I RAN OUTSIDE TO SEE, YES IT WAS MY CAR ON FIRE! FIRE WAS COMING FROM UNDERNEATH THE HOOD. I CALLED THE FIRE DEPARTMENT, THEY ARRIVE ABOUT TEN MINUTES LATER TO PUT THE FIRE OUT. THE FIREMAN HAD TO BREAK THE HOOD LATCH TO GET INTO THE ENGINE AREA TO PUT OUT THE FIRE. THE FIRE DESTROY MY MOTOR AND HOOD. THANK GOD MYSELF OR MY KIDS WASN'T IN THE CAR! I'M TRULY SADDEN THAT THIS HAVE TO HAPPEN TO ME AND MY FAMILY I'M SINGLE PARENT WITH NO TRANSPORTATION. AFTER THE INVESTIGATION OF THE CAUSE OF FIRE IT WAS DETERMINE THAT THE OIL GALLERY PLUG WAS FAULTY. MY INSURANCE COVERAGE WOULDN'T COVERAGE IT. *NM
Suspension › Front › Control Arm › Lower ArmCrash1 injured
Filed Oct 30, 2005OH
WHILE DRIVING FORWARD AT ABOUT 25-30 MPH, THE STEERING LOCKED TO THE RIGHT, RIGHT SIDE FELL DOWN AND PULLED CAR SEVERELY TO THE RIGHT. THERE WAS NO STEERING, NO CONTROL. AIR BAGS DEPLOYED, PULLED CAR UP A CURB INTO A FIRE HYDRANT THEN ANOTHER 25 FEET INTO A POLE. CAR IS A TOTAL LOSS. THE FRONT END PARTS ARE ALL IN TACT, ONLY THE LOWER CONTROL ARM IS CRACKED WHICH CAUSED THE WHEEL TO TURN COMPLETELY TO THE RIGHT. EVERYTHING WAS INSPECTED ON VEHICLE AND THERE IS NOT ANY OTHER EXPLANATION OR EVIDENCE PRIOR TO THE CURB THAN THE LOWER CONTROL ARM. THE CAR LOST CONTROL CAUSING FURTHER DAMAGE. *NM
Suspension › Rear
Filed Oct 11, 2005132,000 milesMA
WHEN DRIVING OVER A BUMP, I NOTICED A NOISE FROM THE REAR OF THE CAR. I INSPECTED THE AREA AND FOUND THAT THE BRACKET WHICH SECURES THE TRAILING ARM LINK HAD DISINTEGRATED FROM RUST. THE TRAILING ARM LINK WAS "FLOATING" AT THE FRAME END. IT SERVES TO PROVIDE STABILITY FOR THE ENTIRE REAR SUSPENSION. I REPLACED THE BRACKETS ON BOTH SIDES (LEFT AND RIGHT) AS THE OTHER SIDE WAS ALSO NEAR FAILURE. THE REST OF THE FRAME AND UNDERCARRIAGE ARE NEARLY RUST FREE. THE FAILED AND NEARLY FAILED PARTS ARE AVAILABLE. *NM
Service Brakes, Hydraulic › Foundation Components › Master CylinderCrash1 injured
Filed Sep 29, 2005110,000 milesIA
BRAKES FAILED ON MY SONS '96 DODGE STRATUS. HE WENT OVER APPROXIMATELY A 20 FOOT EMBANKMENT AND LANDED IN A CREEK. LUCKILY HE ONLY RECEIVED MINOR INJURIES. I SEARCHED THE WEB AND FOUND YOUR SITE ON RECALLS AND THE MASTER CYLINDER FOR THE BRAKES WERE RECALLED FOR THIS PARTICULAR VEHICLE, HOWEVER, HIS VIN # WASN'T INCLUDED IN THE RECALL. IT COST ABOUT $600.00 TO REPLACE THIS. *JB
Suspension › Front › Control Arm › Lower Arm
Filed Sep 15, 2005136,778 milesTX
DT: THE CONSUMER COMPLAINED ABOUT FRONT LOWER CONTROL ARM FAILURE ON 1996 DODGE STRATUS. THE FRONT WHEELS LOCKED UP. THE CONSUMER TOOK THE CAR TO THE MECHANIC AND THE MECHANIC REFERRED THE CONSUMER TO THE DEALERSHIP. THE DEALERSHIP SAID THAT THE CAR WAS REPAIRED. THE CONSUMER STATED THAT THE CAR MADE NOISES WHEN THE BRAKE WERE APPLIED, AND IN REVERSE IT POPPED. THE CONSUMER WAS TAKING THE CAR BACK TO MECHANIC FOR DIAGNOSIS. THE CONSUMER HAS NOT BEEN IN CONTACT WITH CHRYSLER AS OF NOW.*AK
20 of 554 complaints, reproduced as filed.