Owners filed 53 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
41
0
0
0
Electrical System
3
0
2
0
Suspension
1
0
0
0
Structure
1
0
0
0
Steering › Linkages › Tie Rod Assembly
1
0
0
0
Service Brakes
1
0
0
0
Seats
1
0
0
0
Fuel System, Diesel
1
0
0
0
Exterior Lighting
1
0
0
0
Engine and Engine Cooling › Exhaust System › Emission Control › Gas Recirculation Valve (egr Valve)
1
0
0
0
5 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module17V478000
Filed Jul 28, 201743,689 vehiclesDaimler Vans Usa, Llc
Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain 2007-2009 Freightliner and Dodge Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. DVUSA will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. The recall began on September 29, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall fully supersedes recall 15V-354 and partially supersedes recalls 16V-379 and 17V-025.
Air Bags › Frontal › Driver Side › Inflator Module16V077000
Filed Feb 10, 2016136,361 vehiclesDaimler Vans Usa, Llc
Defect. Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Seat Belts11V210000
Filed Mar 30, 20113,437 vehiclesMercedes-Benz Usa, Llc - Dba Sprinter
Defect. MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, "OCCUPANT PROTECTION IN INTERIOR IMPACT," AND MOTOR VEHICLE SAFETY STANDARD 209, "SEAT BELT ASSEMBLIES." FIRST, THOSE SAFETY BELTS MAY NOT LOCK AS REQUIRED. SECOND, THE ASSEMBLY LOOP MAY NOT PERFORM TO MINIMUM FORCE REQUIREMENTS.
Risk. IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
Remedy. MERCEDES-BENZ WILL INSPECT AND REPLACE ANY SEAT BELT ASSEMBLIES THAT DO NOT MEET THE REQUIREMENTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 15, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.
Defect. SPRINTER IS RECALLING 246 MY 2008 DODGE OR FREIGHTLINER 2500 TRUCKS. THE REAR AXLE SPRING LEAVES WERE PRODUCED WITH AN INCORRECT RAW MATERIAL. THEREFORE THE LEAVES ARE THICKER THAN THE SERIAL COMPONENTS.
Risk. THE REAR AXLE SPRINGS MAY FAIL EARLIER THAN DESIGNED INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT AND REPLACE THE REAR AXLE SPRINGS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 3, 2008. OWNERS MAY CONTACT SPRINTER AT 1-843-695-5000.
Structure08V109000
Filed Mar 11, 2008727 vehiclesSprinter Engineering & Compliance Suppor
Defect. CHRYSLER/SPRINTER IS RECALLING 727 MY 2007-2008 DODGE AND FREIGHTLINER SPRINTER 2500 PASSENGER VANS EQUIPPED WITH 144 INCH WHEELBASE AND STANDARD ROOF HEIGHT. THESE VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201U, 'OCCUPANT PROTECTION IN INTERIOR IMPACT.' SOME VANS MAY NOT HAVE HAD CERTAIN HEAD IMPACT PROTECTION PADS INSTALLED AT THE C-PILLAR.
Risk. IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy. DEALERS WILL INSPECT THE VEHICLES AND, IF THE HEAD IMPACT PROTECTION PADS ARE MISSING, THE APPROPRIATE PADS WILL BE INSTALLED. THE RECALL BEGAN ON APRIL 9, 2008. OWNERS MAY CONTACT SPRINTER AT 1-800-853-1403.
What owners reported
Newest filings
Engine and Engine Cooling › Exhaust System › Emission Control › Gas Recirculation Valve (egr Valve)
Filed Apr 18, 202598,000 milesCA
The contact owns a 2008 Dodge Sprinter 2500. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle lost motive power. The contact stated that on one occasion, while driving 60 MPH, the vehicle lost motive power and decelerated to 40 MPH, almost causing a crash. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the EGR valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
Air Bags
Filed Aug 21, 2024CA
The recalls are for 2016-2015 airbags component. I had called every dodge dealership within my 50miles distance and mercedes benz and they dont have the part to perform the repair or they mention they have no space for the vehicle. There never been any accidents. Its just a recall from Mercedes/mopar
Air Bags
Filed Dec 11, 2023NJ
I have a Mercedes Sprinter Van that has a Dodge Vin number and no one wants to provide the replacement of the Airbag in the vehicle. Mercedes says its a Dodge and the Dodge Dealership in Freehold said they can not work on it since it has a Mercedes Emblem on it.
Suspension
Filed Sep 27, 2023224,000 milesCA
The contact owns a 2008 Dodge Sprinter 2500. The contact stated that while self-inspecting the vehicle, he noticed that both rear axles were detached. The vehicle was taken to an independent mechanic, who informed the contact that both rear springs had a cracked eye on the rear axles. The vehicle was not repaired. The contact related the failure to the NTSA Campaign Number: 08V347000 (Suspension). The manufacturer was not made aware of the failure. The failure mileage was approximately 224,000.
Air Bags
Filed Jan 15, 2023IL
I am reaching out for assistance in resolving a passenger air bag issue in my 2008 Dodge Sprinter RV (Case 84229129 for codes R49 and S14). Fiat/Chrysler(FCA) notified us of a recall associated with both the driver and passenger airbags in September, 2022. We took the vehicle to Bob Brady Chrysler in Decatur, IL for service at FCA’s recommendation. The driver side air bag was replaced without incident. After ten days, Bob Brady advised us they could not complete the repairs and would need to ‘open a Star case’ for escalation. I contacted FCA and was advised they would assist me in finding another dealer to fix the passenger air bag and opened case 84226749 within 5 days on opening the case. We went and picked up the vehicle. The paper work at the time of pick up clearly states, “…with codes present in the vehicle, there is the possibility that in the event of an accident, the airbags may not deploy.” FCA did not respond to the opened case and when we reached back out to them, we were advised the case was closed. Their records indicate both passenger and driver airbags have been repaired and are in working order. When I disputed this, FCA further advised I would need to readdress with Bob Brady as another dealer would not be available to complete the repairs. The SRS warning light remains on within the vehicle. I have attempted contact with Bob Brady’s service manager on several occasions without a response. I am reaching in with a request for assistance to help resolve the is
Air Bags
Filed Jul 11, 2022CA
2008 DODGE SPRINTER. CONSUMER WRITES IN REGARD TO PASSENGER SIDE AIRBAG SAFETY RECALL. THE COMSUMER STATED THE AIRBAG RECALL WAS COMPLETED, BUT IS STILL RECEIVING RECALL NOTICES.
Service Brakes
Filed Oct 4, 2020251,847 milesCA
THE ESP DASH LIGHT CAME ON WHILE LEAVING PARKING STALL, THE SPRINTER SHIFTED HARD DOWN TO FIRST AND WOULD NOT SHIFT. I TURNED THE VEHICLE OFF AND RESTARTED NOW THE VEHICLE WAS IN HIGH GEAR AND WOULD NOT SHIFT DRIVING ON CITY STREET. I DROVE A SHORT DISTANCE 1/2 MI. AND TURNED THE VEHICLE OFF, LET IT SIT FOR A MINUTE OR SO AND RESTARTED, THE VEHICLE DROVE FINE FOR A MILE OR SO THEN THE ESP DASH LIGHT CAME ON AGAIN, NO ISSUES WITH SHIFTING THIS TIME. THE NEXT DAY WHILE DRIVING ON A RESIDENTIAL STREET THE ESP LIGHT DID NOT COME ON FOR A 1/4 MILE WHEN IT DID THERE WAS NO SHIFTING ISSUE. I TURNED OFF THE VEHICLE AND RESTARTED AND THE LIGHT DID NOT COME BACK ON FOR SEVERAL MILES ON CITY STREETS AND ONE STOP AND RESTART AT FUEL STATION.
Air Bags
Filed Aug 15, 201815,686 milesSC
TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED AT ADDY'S HARBOR DODGE RAM FIAT (4849 US-501, MYRTLE BEACH, SC 29579, (843) 945-3100) FOR NHTSA CAMPAIGN NUMBER: 17V478000 (AIR BAGS). UPON RETRIEVING THE VEHICLE, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS INFORMED BY THE DEALER THAT A HARNESS FRACTURED DURING THE AIR BAG REPLACEMENT, WHICH CAUSED THE WARNING INDICATOR TO ILLUMINATE. THE DEALER ALSO INFORMED THE CONTACT THAT THE PART FOR THE HARNESS WAS NOT AVAILABLE; HOWEVER, THEY DISCONNECTED THE AIR BAGS AND THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TWICE AND CASE NUMBERS: 34674588 AND 34906822 WERE OPENED. THE FAILURE MILEAGE WAS 15,686.
Electrical SystemFire
Filed Aug 3, 201835,000 milesOH
DODGE SPRINTER 2500 CONVERTED TO RECREATIONAL VEHICLE BY WINNEBAGO (2010 WINNEBAGO ERA). ON MAY 11, 2018 AFTER DRIVING FOR ~4 HOURS, PARKED IN CAMPSITE. IMMEDIATELY CAUGHT FIRE UNDER DRIVER'S SIDE FLOOR IN BATTERY COMPARTMENT. FIRE SPREAD UNDER DASH, UNABLE TO EXTINGUISH WITH ONBOARD FIRE EXTINGUISHER. FIRE DEPARTMENT EXTINGUISHED BLAZE AFTER ENTIRE DASH MELTED.
Air Bags
Filed Apr 13, 2017FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO A DEALER AS PARTS WERE AVAILABLE. THE DEALER STATED THAT THEY DID NOT HAVE THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air Bags
Filed Apr 13, 2017NC
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Mar 3, 2017LA
TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Feb 10, 2017AL
WE HAVE RECEIVED 2 NOTICES BOT BOTH THE DRIVER AND PASSENGER AIR BAGS FOR RECALL. WE HAVE CONTACTED THE ONLY LOCAL DEALER FOR THIS REPAIR. THEY HAVE TOLD US THEY DO NOT HAVE THE PARTS/SUPPLIES TO FIX THIS ISSUE. WE WANT TO MAKE SURE OUR EMPLOYEES ARE SAFE DRIVING THIS VAN.
Air Bags
Filed Jan 25, 2017CA
TAKATA RECALL. RECEIVED RECALL NOTICES 15V-354 AND 16V-077 FROM FIAT CHRYSLER US LLC. ATTEMPTED SERVICE AT SEVERAL LOCAL CHRYSLER,JEEP,DODGE RAM DEALERS BUT WAS TURNED AWAY SAYING THEY DO NOT DO RECALL WORK ON DODGE SPRINTERS. CONTACTED LOCAL SPRINTER DEALERS AND WAS INFORMED THEY DO NOT DO RECALL WORK ON DODGE SPRINTERS. CONTACTED FIAT CHRYSLER LLC RECALL ASSISTANCE CENTER AND THEY SAID MY ONLY OPTION WAS TO TRAVEL TO PORTLAND, OREGON OR LAS VEGAS, NEVADA TO HAVE THE RECALL WORK DONE. I HAVE NO ABILITY TO TRAVEL THAT FAR FOR THIS SAFETY RECALL WORK. PLEASE ADVISE AS I AM VERY CONCERNED ABOUT THIS ISSUE.
Air Bags
Filed Dec 28, 2016GA
2008 DODGE SPRINTER 2500 CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER AND DRIVER AIRBAG RECALL NOTICES. *SMD UPDATED 09/14/2017*JS
Air Bags
Filed Nov 15, 2016MD
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V077000 (AIR BAGS) AND 15V354000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Sep 16, 2016VA
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Sep 14, 2016NY
TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Aug 12, 2016IN
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Aug 5, 2016CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 28, 2017. Source: NHTSA Office of Defects Investigation.