2003 Dodge Sprinter 2500

Routine

Owners filed 5 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › exhaust system. It has been recalled 5 times.

What fails
ComponentReportsCrashesFiresInjuries
Steering › Linkages › Tie Rod Assembly1
000
Latches/Locks/Linkages1
000
Engine and Engine Cooling › Exhaust System1
000
Engine1
010
Electrical System1
000

5 safety recalls

Part 573 reports
Electrical System › Instrument Cluster/Panel16V833000
Filed Nov 17, 201617,501 vehiclesDaimler Vans Usa, Llc

Defect. Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2003-2006 Dodge and Freightliner Sprinter 2500 and 3500 vans manufactured June 30, 2003, to August 31, 2006. The instrument cluster on the affected vehicles fails to illuminate the BRAKE warning lamp in the instrument cluster during the vehicle start up bulb-function check. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."

Risk. Without the BRAKE lamp illuminating during the vehicle start up bulb-function check, the driver has no confirmation that the lamp is working and therefore may not know whether or not the lamp will illuminate if the brake fluid level is low. If the operator is unaware that the vehicle has low brake fluid, there would be an increased risk of a crash.

Remedy. DVUSA will notify owners, and DVUSA and Dodge dealers will correct the instrument cluster software, as necessary, free of charge. An interim notification was sent to owners on January 6, 2017. A second notice will be mailed to owners once the remedy becomes available. The recall began on July 27, 2017. Owners may contact DVUSA customer service at 1-770-705-2070.

Engine and Engine Cooling › Exhaust System11V410000
Filed Aug 9, 2011665 vehiclesSprinter Engineering & Compliance Suppor

Defect. MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2002- 2003 SPRINTER 2500 AND 3500 VANS SOLD AS DODGE AND FREIGHTLINER VEHICLES. THE INTAKE MANIFOLDS MAY HAVE CORRODED. A CHEMICAL REACTION INVOLVING SULFUR IN THE DIESEL FUEL THAT TAKES PLACE UNDER CERTAIN CONDITIONS CAN LEAD TO THE FORMATION OF SULFURIC ACID IN THE EXHAUST CHANNEL OF THE INTAKE MANIFOLD.

Risk. INTAKE MANIFOLD CORROSION MAY LEAD TO AN EXHAUST GAS LEAK, DAMAGE TO THE FUEL RETURN LINE WHICH COULD CAUSE A FUEL LEAK, AND HEAT DAMAGE TO THE INSULATION AT THE FIRE WALL. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy. DEALERS WILL INSPECT AND REPLACE THE INTAKE MANIFOLD FREE OF CHARGE. CHRYSLER, LLC WILL NOTIFY OWNERS OF DODGE SPRINTERS AND MBUSA WILL NOTIFY OWNERS FREIGHTLINER SPRINTERS. THIS RECALL IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE RECALL CAMPAIGN 09V-418). THE SAFETY RECALL BEGAN ON OCTOBER 11, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403 OR SPRINTER AT 1-843-695-5031.

Engine and Engine Cooling › Exhaust System09V418000
Filed Oct 29, 200914,423 vehiclesSprinter Engineering & Compliance Suppor

Defect. SPRINTER IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2003 VANS SOLD AS DODGE AND FREIGHTLINER VEHICLES. THE INTAKE MANIFOLDS MAY HAVE CORRODED. A CHEMICAL REACTION INVOLVING SULFUR IN THE DIESEL FUEL THAT TAKES PLACE UNDER CERTAIN CONDITIONS CAN LEAD TO THE FORMATION OF SULFURIC ACID IN THE EXHAUST CHANNEL OF THE INTAKE MANIFOLD.

Risk. INTAKE MANIFOLD CORROSION MAY LEAD TO AN EXHAUST GAS LEAK, DAMAGE TO THE FUEL RETURN LINE WHICH COULD CAUSE A FUEL LEAK, AND HEAT DAMAGE TO THE INSULATION AT THE FRONT WALL.

Remedy. DEALERS WILL INSPECT AND REPLACE THE INTAKE MANIFOLD FREE OF CHARGE. CHRYSLER, LLC IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. THE RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403 OR SPRINTER AT 843-695-5031.

Steering › Column08V339000
Filed Jul 24, 200810 vehiclesSprinter Engineering & Compliance Suppor

Defect. SPRINTER IS RECALLING 10 MY 2001-2006 DODGE AND FREIGHTLINER 2500 AND 3500 VEHICLES. THE WELDING SEAM BETWEEN THE BRACKET AND STEERING COLUMN OF AFFECTED SPARE PARTS DOES NOT MEET DESIGN SPECIFICATIONS. THE RESULT OF AN OUT OF SPECIFICATION WELDING SEAM IS THAT THE STEERING COLUMN MAY DETACH FROM ITS INTERIOR VEHICLE MOUNTING BRACKET.

Risk. THE OPERATOR MAY LOSE STEERING ABILITY OF THE VEHICLE INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT AND REPLACE THE STEERING COLUMNS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 16, 2009. OWNERS MAY CONTACT SPRINTER AT 843-695-5057.

Interior Lighting07V299000
Filed Jul 13, 20074,433 vehiclesDaimlerchrysler Manufacturing Intl

Defect. ON CERTAIN TRUCKS EQUIPPED WITH REAR AIR CONDITIONING SYSTEM, THE INTERIOR LAMP IS EQUIPPED WITH AN 18W LAMP AND A SCATTERING LENS. IN EXTREMELY HOT AND HUMID CONDITIONS, THE COMBINATION OF HEAT AND HUMIDITY, AND THE HEAT FROM THE LAMP DUE TO EXTREME LONG TERM OPERATION, CAN DISTORT THE SCATTERING LENS.

Risk. THE SWITCHING CONTACTS OF THE LAMP MAY CAUSE A SHORT CIRCUIT OF THE REAR LAMP INCREASING THE RISK OF A FIRE.

Remedy. DEALERS WILL REPLACE THE REAR INTERIOR LAMPS FREE OF CHARGE WITH A MODIFIED VERSION WHICH IS NOT SUBJECT TO THE IMPACTS OF HEAT AND HUMIDITY. THE RECALL BEGAN ON DECEMBER 17, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER MANUFACTURING INTERNATIONAL AT 1-843-695-5041.

What owners reported

Newest filings
Electrical System
Filed Jul 1, 2025CA

The contact owns a 2003 Dodge Sprinter 2500. The contact received notification of NHTSA Campaign Number: 16V833000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

EngineFire
Filed Jul 24, 201998,000 milesLA

TL* THE CONTACT OWNED A 2003 DODGE SPRINTER 2500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 63 MPH WITH A RV TRAILER HITCHED, THE ENGINE HESITATED AND WAS 10 DEGREES WARMER THAN NORMAL. IN ADDITION, THE ENGINE COOLANT INCREASED 30 DEGREES HOTTER THAN NORMAL. THERE WAS BLACK SMOKE COMING FROM THE EXHAUST AND THE OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. FLUIDS WERE DRIPPING FROM THE VEHICLE AND ON THREE OCCASIONS THE VEHICLE ATTEMPTED TO INDEPENDENTLY POWER ON. THE HOOD WAS OPENED AND THE VEHICLE ENGULFED INTO FLAMES STARTING ON THE PASSENGER SIDE ON THE HOOD. IN LESS THAN 5 MINUTES, THE VEHICLE ENGULFED IN FLAMES ALONG WITH THE RV TRAILER. ALL OCCUPANTS EXITED THE VEHICLE SAFELY AND THERE WERE NO INJURIES SUSTAINED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED AS WELL AS POLICE DEPARTMENT REPORT. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEM A TOTAL LOSS. THE CONTACT MENTIONED THAT THE PROPANE TANK DID NOT BLOW A SAFETY BELL VALVE UNTIL THE VEHICLE DESTROYED. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR A DEALER FOR THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. *TT *TR *TR IMAGES ATTACHED *JB

Latches/Locks/Linkages
Filed Apr 17, 201435,000 milesFL

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

Steering › Linkages › Tie Rod Assembly
Filed Mar 10, 201273,000 milesIL

OUTER TIE ROD END CAME APART. *TR

Engine and Engine Cooling › Exhaust System
Filed Jan 31, 2011AK

2003 DODGE 2500 SPRINTER. CONSUMER WRITES IN REGARDS TO CHRYSLER SAFETY RECALL J32 ENGINE INTAKE MANIFOLD. THE CONSUMER RECEIVED A RECALL NOTICE. HE MADE AN APPOINTMENT WITH THE DEALERSHIP TO DROP TO DROP THE VEHICLE OFF PN DECEMBER 15, 2010. THE CONSUMER WAS INFORMED THE RECALL WAS A LITTLE DIFFICULT AND IT WOULD TAKE A COUPLE OF DAYS, EVEN THOUGH ACCORDING TO THE RECALL NOTICE IT STATED IT WOULD TAKE ABOUT 8 HOURS. THE CONSUMER STATED A COUPLE OF DAYS WENT BY, AND THEN THE EXCUSES STARTED ACCOMPANIED BY PROMISES. THE CONSUMER STATED SINCE THE WRITING OF THIS LATER, THE VEHICLE HAS BEEN AT THE DEALERSHIP FOR 3 WEEKS. THE DEALER INFORMED THE CONSUMER THE VEHICLE HAD OTHER PROBLEMS AND THEY WERE HAVING PROBLEMS STARTING IT. THE CONSUMER STATED THE VEHICLE WAS RUNNING FINE, WHEN HE DROPPED IT OFF. *JB UPDATED 02/18/11

5 of 5 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20132000Routine
20093400Routine
200853520Routine
200724520Routine
200634510Routine
200521320Routine
200412300Routine
2003 — this page5510Routine
20020400Routine
20011200Routine

Compare every Sprinter 2500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 17, 2016. Source: NHTSA Office of Defects Investigation.