2002 Dodge Ram complaints

CRACKED DASH. *JB

DASH ON OUR 2002 DODGE RAM IS CRACKING. *JB

PURCHASED 2002 DODGE RAM USED. AT FIRST SERVICE INTERVAL, RACK AND PINION BOOTS WERE LEAKING, MAIN SEAL WAS SHOT. ALSO HAD MANIFOLD LEAK, ALONG WITH A STEERING PROBLEM THAT CAUSES SHAKING AT 40 MPH. STEERING PROBLEM STILL REMAINS, AND THERE IS A LOUD RATTLE THAT THE DEALERSHIP CANNOT FIND. THIS VEHICLE HAS BEEN A NIGHTMARE, MOST RECENTLY, MY FUEL PUMP DECIDED TO QUIT WORKING. ALSO, THE INTERIOR TRIM, NAMELY THE HAND GRIPS ON THE DRIVER AND PASSENGER DOOR HAVE BEEN REPLACED NUMEROUS TIMES, DUE TO THE CHEAP PLASTIC THAT IS USED AS A HOLDING RING. DO NOT PURCHASE THIS TYPE OF VEHICLE. HAVE HAD NOTHING BUT HEADACHES WITH THE TRUCK, FROM THE SIMPLE THINGS, TO THE EXPENSIVE THINGS...WAS JUST TOLD THAT MY HEAD GASKETS ARE SHOT AS WELL, HAVE SPENT THOUSANDS ON THIS TRUCK, WITH NO RETURNS, DO NOT GET THIS YEAR/MODEL OF RAM 1500. *JB

CONSUMER IS COMPLAINING ABOUT CRACKS IN THE DASHBOARD. CUSTOMER STATES THAT VEHICLE HAS ABOUT 10 CRACKS IN THE DASHBOARD. THE CUSTOMER WOULD LIKE TO KNOW WHY DODGE IS NOT DOING ANYTHING ABOUT THIS PROBLEM. *KB

THERE IS A COMPLAINT ALREADY ON FILE ABOUT THE UPPER BALL JOINT THAT FELL OUT @17K MILES. THE COMPLAINT THAT I WANT TO FILE NOW IS THE LOWER CONTROL ARM THA IS FLEXING WHEN THE BRAKE IS APPLIED OR WHEN A BUMP IS ENCOUNTERED. THE TRUCK WILL JUMP FROM ONE LANE TO THE OTHER WHEN A ROUGH PLACE IS HIT AT INTERSTATE SPEED. I HAVE HAD IT TO THE DEALERSHIP ON THREE DIFFERENT OCCASIONS AND NO ONE HAS EVER HAD THE TIME TO EVEN LOOK AT THE PROBLEM. I BOUGHT THE TRUCK THE LAST DAY OF 2001 AND NOW HAVE 35K MILES ON IT .I AM AFRAID TO DRIVE IT VERY MUCH. WHEN THE FIRST COMPLAINT WAS FILED(BECAUSE CHRYSLER DENIDED ANY CLAIM) I THOUGHT I WOULD AT LEAST GET A RESPONSE THAT I FILED THE COMPLAINT BUT TO THIS DAY I HAVE NOT. ONE MORE THING CHRYSLER SAYS THAT THERE HAS NEVER BEEN AN INJURY ATTRIBUTED TO THE UPPER BALL JOINT COMING OUT OF THE 2002 DODGE 1500, WELL I SENT THEM THE COPY OF THE HOSPITAL REPORT WHERE I HAD 14 STITCHES ACROSS MY NOSE AND UNDER MY EYE. WHY HAS THERE NOT BEEN ANY THING DONE ABOUT THIS PROBLEM? MUST SOMEONE BE KILLED BEFORE SOMEONE LOOKS INTO THIS? *TR

THE DASHBOARD OF MY 2002 DODGE RAM 1500 HAS SEVERAL LARGE CRACKS AND PARTS ARE STARTING TO BRAKE AWAY. I FEEL THAT THIS COULD CAUSE HARM TO ME OR MY PASSENGERS IF INVOLVED IN AN ACCIDENT. I FEEL THAT IT IS VERY UNSAFE DUE TO SHARP HARD PLASTIC PARTS OF THE DASH THAT COULD DO SERIOUS HARM. I ALSO FEEL THAT THIS COULD AFFECT THE DEFROST DUCT AND CAUSE THE DEFROSTER TO NOT WORK PROPERLY. *TR

THE MAIN DASH IN MY 2002 DODGE RAM IS CRACKED JUST ABOVE THE PASSENGER SIDE AIRBAG. HEARD THAT OTHER DODGE OWNERS HAD THE SAME PROBLEM AND GOT IT FIXED UNDER WARRANTY FROM THE DEALERSHIP. *JB

WHILE COMING OUT OF A CURVE THE TRUCK JOLTED, DIPPED AND COULD NOT BE CONTROLLED (1ST FAILURE). SUBSEQUENTLY I HIT A TELEPHONE POLE DETRYING THE PASSENGER SIDE FRONT PANEL AND THE TRUCK SLID TO STOP AFTER "SHUTTING OFF" ( 2ND FAILURE). WHEN I GOT OUT OF THE TRUCK , BEHIND ME ON THE SIDE OF THE ROAD, THE PASSENGER SIDE SIDE WHEEL WAS LAYING ON THE GROUND STILL ATTACHED TO THE AXLE. THERE WERE NO POT HOLES OR ROCKS ON THE ROAD TO CAUSE THE "JOLT". THIS IS A SIMILAR CONDITION THAT I BELIEVE HAS BEEN DESCRIBED FOR THE DURANGO AND DAKOTA OF THE SAME YEAR. *TR

2002 DODGE RAM FRONT PASSENGER SIDE WHEEL CAME OFF THE VEHICLE. *KB (OHIO TRAFFIC CRASH REPORT) *JB

TL*THE CONTACT OWNS A 2002 DODGE RAM. THE DASHBOARD HAS CRACKED IN SEVERAL PLACES. THE VEHICLE IS OCCASIONALLY PARKED IN DIRECT SUNLIGHT AND HAS NOT BEEN INSPECTED BY A DEALER. THE CURRENT MILEAGE IS 60,000 AND FAILURE MILEAGE WAS 55,000.

THE BOARD 2002 DODGE RAM 1500 QUAD CAB DASHBOARD IS ALL CRACKED AND BREAKING APART. READ ABOUT THIS PROBLEM IN MY LOCAL ACTION LINE SECTION WHERE OTHER DODGE OWNERS OF DIFFERENT MODELS BETWEEN THE YEARS 2000 AND NEWER WERE HAVING THE SAME PROBLEM. THE DASHBOARD STARTED CRACKING NEAR THE VENTS AND HAS PROCEEDED TO BREAK IN OTHER PLACES ALONG THE ENTIRE DASHBOARD, ABOUT LESS THAN A MONTH AFTER THE WARRANTY EXPIRED. I' HAVE ASKED AROUND TO PEOPLE RELATED IN THE INDUSTRY, AND HAVE BEEN INFORMED THAT WAS A VERY COSTLY REPAIR. SEVERAL HUNDRED DOLLARS WORTH. ALSO, I HAVE A FRIEND WHO EXPERIENCED THE SAME PROBLEM ON A 2000 DODGE 1500 . PLEASE HELP, THANK YOU. *AK

DASHBOARD IS CRACKING AND FALLING IN EXPOSING ELECTRICAL COMPONENTS TO SUNLIGHT AND INTENSE HEAT. THE PROBLEM IS GETTING WORSE AS TIME GOES ON. *TR

I HAVE A 2002 DODGE RAM 1500 QUAD CAB TRUCK. THE DASHBOARD STARTED CRACKING APPROXIMATELY 2 YEARS AGO. THERE ARE FIVE CRACKS IN THE DASHBOARD NOW. I THOUGHT IT WAS JUST MY VEHICLE. HOWEVER, I HAVE HEARD SEVERAL OTHER DODGE RAM OWNERS HAVING THE SAME PROBLEM.*AK

THE DASHBOARD ON THE V 2002 DODGE RAM WAS BEGINNING TO CRACK. THE CRACK STARTED OFF VERY SMALL, AND WITHIN A COUPLE OF DAYS, IT SPREAD ACROSS THE WIDTH OF THE DASHBOARD. *AK

I HAVE A 2002 DODGE RAM THAT HAS 5 CRACKS IN THE DASHBOARD. 4 OF THE CRACKS GO FROM THE WINDOW TO THE DEFROSTER VENTS ,AND ONE GOES FROM THE SIDE DEFROSTER VENT TO THE GLOVE BOX. AT THIS TIME THERE HAVE BEEN NO REPAIRS OR RECALLS TO CORRECT THIS PROBLEM.*AK

CRACKED DASHBOARD. *AK

TL*THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT THERE IS A CRACK ON THE VEHICLE'S DASHBOARD WHICH CAUSED THE LIGHTS TO MALFUNCTION. THE DEALER HAS NOT INSPECTED THE VEHICLE. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE IS 98,700 AND THE FAILURE MILEAGE WAS UNKNOWN.

I OWN A 20 02 DODGE RAM 1500 QUAD CAB. I AM WRITING TO INFORM YOU THAT THE DASHBOARD HAS CRACKED INTO MANY PIECES. THE TRUCK WAS NOT IN A WRECK. I AM ONE OF QUITE A FEW PEOPLE WITH THE SAME PROBLEM. IF DODGE WILL NOT CORRECT THE PROBLEM OF POOR EQUIPMENT, THEN AT LEAST DON'T CHARGE 1500.00 TO REPLACE IT. THANKS FOR YOU TIME.*AK

DASHBOARD HAS STARTED TO CRACK, ABOUT 6 INCHES AND GROWING. *TR

DASHBOARD CRACKING ON MY DODGE 2500 RAM TRUCK. *JB

I OWN A 2002 DODGE RAM 2500 AND FOR SEVERAL YEARS NOW, THE DASHBOARD HAS BEEN CRACKED AND IS OVER TIME CAVING IN. I BROUGHT THIS TO THE ATTENTION OF BONIFACE HIERS DODGE IN MERRITT ISLAND, FL AND THEY SAID IT WAS NOT UNDER WARRANTY AND THEREFORE WOULD BE MY EXPENSE IF I WANTED IT REPLACED. RECENTLY, I HAVE EXPERIENCED PROBLEMS WITH MY LIGHTS AND BELIEVE IT MAY BE CAUSED BY THE DASHBOARD ISSUE. OUR LOCAL NEWS CHANNEL IS RUNNING A STORY ON THIS ISSUE RIGHT NOW (WWW.LOCAL6.COM, CLICK ON PROBLEM SOLVERS)AND HAS LOCATED SEVERAL PEOPLE THROUGHOUT CENTRAL FLORIDA THAT ARE HAVING SIMILAR PROBLEMS. I DID NOT REALIZE THIS WAS SUCH A POPULAR ISSUE AND I DEFINITELY FEEL SOMETHING SHOULD BE DONE TO REPAIR THIS PROBLEM. SOME OF THE OTHER OWNERS ARE SAYING THAT THE DASHBOARD IS CAUSING PROBLEMS WITH WIRING AND COULD CAUSE HEADLIGHTS TO FAIL. THAT IS A HUGE SAFETY ISSUE AND I WOULD THINK THIS WOULD NEED TO BE FIXED BEFORE ANY FATALITIES OCCUR. I AM EMBARRASSED OF THE WAY THE INTERIOR OF MY TRUCK CURRENTLY LOOKS. I TRY TO TAKE GOOD CARE OF MY TRUCK AS I EXPECT TO OWN IT FOR SEVERAL MORE YEARS AND VEHICLE APPEARANCE IS IMPORTANT TO ME. WHILE I THOUGHT THIS PROBLEM WAS SIMPLY COSMETIC, I WAS EMBARRASSED BUT NOT COMPELLED TO PUSH THE ISSUE WITH DODGE. NOW THAT I REALIZE THIS COULD BE A SAFETY ISSUE AND MY LIFE OR MY HUSBANDS LIFE COULD BE IN DANGER, I AM VERY CONCERNED. I HAVE PICTURES I WOULD BE HAPPY TO FORWARD TO YOU IF THEY WILL ASSIST IN YOUR REVIEW OF MY CASE. THANK YOU FOR YOUR TIME AND I

FORWARD PLASTIC DASHBOARD FAILURE. DASH CRACKED AND BROKE IN ABOUT FIVE PLACES. *TR

DODGE 2002 RAM QUAD CAB DASH BOARD CRACKING AND COLLAPSING. *TR

THE REAR DOOR LOCKS ON THE 2002 RAM 1500 WILL NOT UNLOCK WITHOUT HITTING THE BUTTON MORE THAN 8-9 TIMES. THIS WAS FRUSTRATING BECAUSE I PAID THOUSANDS OF DOLLARS FOR THIS TRUCK, AND I WOULD EXPECT THINGS LIKE THIS TO WORK ON FIRST TRY.*AK

TL*- THE CONTACT STATED THAT WHILE DRIVING AT ABOUT 60 MPH IN THE 2002 DODGE RAM 1500 QUAD CAB THE TRANSMISSION LOCKED. THE TRUCK DISENGAGED FROM OVERDRIVE, AND THE OVERDRIVE LIGHT TURNED ON. HE PUSHED THE BUTTON TO ENGAGE THE OVERDRIVE. HE DROVE ABOUT ONE MILE AND THE TRANSMISSION LIGHT TURNED ON. HE HAD TO DRIVE ANOTHER 1/2 MILE TO GET TO SAFE PLACE. ONCE THERE HE PUT THE TRUCK IN NEUTRAL, SET THE EMERGENCY BRAKE ,AND HE CHECKED THE TRANSMISSION FLUID. HE STATED THAT WHEN HE CHECKED THE TRANSMISSION FLUID IT SEEMED THAT THERE WAS TOO MUCH ON THE DIP STICK. HE TURNED OFF THE VEHICLE AND LET THE VEHICLE SIT FOR ABOUT FIVE MINUTES, CHECKED AGAIN., AND THE FLUID WAS NORMAL ON THE DIP STICK. WHEN HE RESTARTED THE VEHICLE ALL LIGHTS ON DASH SEEMED TO BE NORMAL. HE DROVE ANOTHER 100 MILES AND THE VEHICLE WAS FINE. HE STATED THAT THE NEXT MORNING HE DROVE TO WORK AND BACK HOME, AND THE NEXT DAY THE TRANSMISSION SLIPPED. THE NEXT DAY THE OVER DRIVE OFF LIGHT TURNED ON AND THE VEHICLE LOST POWER. MHAD TO PUT THE VEHICLE IN FIRST GEAR AND DROVE TO THE DEALERSHIP. THE CONTACT STATED THAT THIS VEHICLE HAD 87,000 MILES, AND WAS INFORMED HIM THAT SOMETHING CAME LOOSE IN THE TRANSMISSION ,AND THAT WAS WHAT CAUSED THE TRANSMISSION TO SEIZE. THE CONTACT CALLED THE MANUFACTURER, AND WAS TOLD THAT MAYBE SOMEONE WILL GET BACK WITH HIM AT LATER DATE. THE CURRENT MILEAGE WAS 87879.*AK

I'M A MECHANIC I CHANGE THE OIL REGULARLY WITH VALVOLINE AND THE ENGINE SLUDGES UP . THIS WEEKEND WENT OUT OF TOWN AND THE ENGINE LOST OIL PRESSURE CAUSING IT TO BLOW UP RESULTING IN MY FAMILY GETTING STRANDED 400 MILES FROM HOME. IT TOOK FOUR DAYS AND A 1000.00 TO GET IT BACK HOME AND NOW IT SITS IN MY DRIVEWAY BECAUSE I DON'T HAVE THE MONEY FOR A NEW ENGINE . 2002 DODGE RAM 4.7L . *NM

I HAD TO REPLACE THE STEERING RACK AND ALL ITS COMPONENTS AT ONLY 54,000 MILES ON A 2002 DODGE RAM 1500. I LOOKED INTO THIS AND THIS IS A VERY COMMON THING TO HAPPEN, AND IT SHOULD NOT BE HAPPENING AT SUCH LOW MILEAGE, SOME AS LOW AS 20,000 MILES! I THINK DODGE NEEDS TO LOOK INTO THIS AND FIND OUT WHY IT IS FALLING APART SO SOON, AND POSSIBLY ISSUE A RECALL AND A REIMBURSEMENT FOR THOSE OF US WHO ALREADY SPENT THE 1100 TO FIX IT! *JB

CRACK DASH, JUST ABOVE PASSENGER SIDE AIRBAG.. *JB

POWER STEERING FLUID LEAKAGE.I HAVE TO DUMP A WHOLE BOTTLE IN ONCE A WEEK. BALL JOINTS NEED REPLACED. LIFTERS IN MOTOR KNOCK AND HAVE TO BE FIXED. *NM

A/C CONDENSER SHROUD FAN STOPPED. INTERNET SEARCH REVEALED THAT THE DESIGN WAS DEFECTIVE AND REPLACED WITH A NEW DESIGN AT A REPLACEMENT COST OF APPROX $500.00. *JB

DT*: THE CONTACT STATED WHILE DRIVING 55 MPH, THE MOUNTING CABLE FRACTURED AND THE SPARE TIRE DETACHED FROM THE CABLE. THE SPARE TIRE LANDED ON THE PAVEMENT AND SKIDDED ACROSS INCOMING TRAFFIC. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THE SPARE TIRE WINCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT ORDERED THE PARTS AND INSTALLED IT. THE MANUFACTURER WAS NOTIFIED.*AK

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG ODOR OF GASOLINE PRESENT. UPON INITIAL INSPECTION, NO LEAKS WERE DETECTED. THE CONTACT ALERTED THE DEALER WHO INSTRUCTED THE CONTACT TO START THE ENGINE AND UPON DOING SO, FLAMES ERUPTED FROM THE ENGINE COMPARTMENT. THE FIRE QUICKLY SPREAD CONSUMING THE VEHICLE. NO INJURIES WERE SUSTAINED, BUT THE VEHICLE WAS A TOTAL LOSS. THE FIRE DEPARTMENT WAS ALERTED, AND EXTINGUISHED THE FLAMES. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE DEALER, WHERE A FACTORY REPRESENTATIVE INSPECTED THE VEHICLE. THE FINDINGS OF THE INSPECTION WERE NOT DIVULGED. THE MANUFACTURER WAS NOTIFIED.

GOODYEAR FORTERA TIRE ISSUE - I HAVE A SET OF 265-70-17 GOODYEAR FORTERA SILENTARMOR TIRES ON A 2002 DODGE RAM QUAD CAB 1500 4X4. BAD VIBRATION AT HIGHWAY SPEEDS. I THINK THAT THEIR IS A DESIGN PROBLEM WITH THESE TIRES. I HAVE SPENT SEVERAL DAYS AT VARIOUS TIRE DEALERS AND HAVE GONE THROUGH 2 1/2 SETS OF TIRES IN AN ATTEMPT TO CORRECT THE PROBLEM. THE TIRES REQUIRE AN EXCESSIVE AMOUNT OF WEIGHT TO BALANCE. EVEN WITH ALL THAT WEIGHT THE VIBRATION IS STILL PRESENT. THERE MUST BE A DESIGN FLAW OR POOR QUALITY CONTROL DURING MANUFACTURE. I PUT A ABOUT 3000 MILES ON FIRST SET OF TIRES AND I NOW HAVE ABOUT 500 MILES ON THE CURRENT SET. I HOPE THIS PROBLEM DOES NOT TURN INTO A SAFETY ISSUE AND THE TIRES END UP COMING APART ON THE HIGHWAY. I SEE ONLY GOOD REVIEWS FOR THE FORTERA SILENTARMOR ON THE FORTERA WEBSITE SO I DOUBT THAT GOODYEAR IS POSTING ANY NEGATIVE PRESS...I HAVE ALSO MADE AN ATTEMPT TO POST MY COMMENTS ON THE GOODYEAR WEBSITE TO MAKE THEM AWARE OF THE ISSUE. *NM

AT 65 MPH USING CRUISE CONTROL, DAYTIME, DRY PAVEMENT, GOOD WEATHER, BRAKE WARNING LIGHT AND ABS WARNING LIGHT ILLUMINATED WITH WARNING CHIME. AT NEXT EXIT, OPERATOR TOOK VEHICLE TO REPAIR SHOP. TECHNICIAN FOUND RIGHT FRONT WHEEL BEARING ASSEMBLY WORN, ALLOWING TIRE/WHEEL ASSEMBLY TO BE MOVED 1-2'' FROM VERTICAL. VEHICLE HAD BEEN CHECKED DURING STATE INSPECTION LESS THAN 400 MILES PREVIOUSLY AND PASSED. A TOTAL FAILURE IN TRAFFIC AT SPEED MIGHT HAVE RESULTED IN A LOSS OF HANDLING/BRAKING THAT MIGHT HAVE CAUSED OR WORSENED AN ACCIDENT. FAILED PART IS AVAILABLE. VEHICLE HAS ALSO SUFFERED NUMEROUS PREMATURE FAILURES INCLUDING: FAILURE OF DRIVER HEATED SEAT, FAILURE OF ELECTRIC FUEL PUMP, NEARLY CAUSING ACCIDENT DUE TO ENGINE STOPPAGE AND LOSS OF POWER STEERING, FAILURE OF INSTRUMENT CLUSTER, FAILURE OF FRONT SUSPENSION COMPONENTS, AND DAMAGE TO SPARE TIRE DUE TO MIS-ROUTED TAIL PIPE. SOME OF THESE ARE MANUFACTURER DESIGN DEFECTS, OTHERS ARE TROUBLESHOOTING OR REPAIR ERRORS AT DEALER. TWO EVENTS (FUEL PUMP, WHEEL BEARING) MIGHT HAVE CAUSED ACCIDENT WITH INJURY/DEATH POSSIBLE OUTCOME. *JB

CRACKS IN DASHBOARD. *JB

FRONT WHEEL HUB FAILED ON 2002 DODGE RAM TRUCK RESULTING COMPLETE LOSS OF HYDRAULIC BRAKE SYSTEM, BOTH FRONT AND REAR BRAKES. WHEEL REMAINED ON TRUCK AND TRUCK CONTINUED TO ROLL WITHOUT MEANS OF STOPPING. *NM

DASHBOARD CRACKED IN MANY PLACES. *JB

DT*: THE CONTACT STATED THAT THE PASSENGER SIDE OF THE VEHICLE'S DASHBOARD DEVELOPED A CRACK WHERE THE AIRBAG IS LOCATED. THE VEHICLE WAS TAKEN TO THE DEALER ON 06/26/06 WHO DETERMINED THAT THE DEFECT WAS NOT COVERED UNDER WARRANTY AND DID NOT REPAIR THE CRACK. THE PASSENGER SIDE OF THE DASHBOARD HAS DEVELOPED THREE ADDITIONAL CRACKS SINCE THE INCIDENT OCCURRED.

I HAVE LEES THAN 45000 MILES ON MY TRUCK AND THE BREAK PADS ON THE FRONT HAVE BEEN CHANGED SIX TIMES. ROTORS ARE FINE, THE LAST THREE TIMES THE PADS WERE CHANGED IN LESS THEN 18 MONTHS. WHEN GETTING THE PADS FROM A NATIONAL AUTO STORE THE COMPUTER BROUGHT UP BIGGER PADS THAT WOULD BE FOR MY QUAD CAB. THEY DIDN'T FIT AND I HAD TO GO WITH THE REGULAR CAB BRAKE PADS. I CONTACTED THE DEALER THEY CHECKED THEM OUT AND SAID IT WAS THE RIGHT SIZE CALIPER ON THE TRUCK. WHEN I TOLD THEM ABOUT THE AUTO STORE ONLY BRINGING UP THE LONGER PADS THEY OFFERED TO CHANGE MY ROTORS AND BREAK FOR A GREAT DEAL OF $400. NO THANK YOU. *NM

FOR NO APPARENT REASON AND WITHOUT WARNING, THE RACK AND PINION STEERING FAILED CAUSING EXCESSIVE LEAKING OF POWER STEERING FLUID AND FAILURE OF THE POWER STEERING. DODGE/CHRYSLER DENIED ANY ASSISTANCE TO THE ISSUE. THE VEHICLE IS A 2002 DODGE RAM 1500 QUAD CAB, 4.7 LITER ENGINE. 72,000 HIGHWAY MILES. IT HAS COME TO MY ATTENTION FROM THE DEALER THAT THIS IS A COMMON PROBLEM THAT CAN HAPPEN 2,000 MILES TO 200,000 MILES INDICATING THE CONTINUED USE OF A DEFECTIVE PART. DESPITE MY WILLINGNESS TO ACCEPT THE LABOR COSTS OF THE REPAIR CHRYSLER REFUSES TO ASSIST WITH THE COST OF THE $600.00 PART. THERE IS NO AFTER MARKET PART AVAILABLE DUE TO THE TRUCK BEING "TOO NEW" ACCORDING TO THE DEALER. THIS PART FAILED DUE TO A MANUFACTURING ISSUE AND NOT ABUSE ON MY PART. THE PART CAN NOT BE REPAIRED AND MUST BE REPLACED SINCE DODGE/CHRYSLER DOES NOT SUPPLY A PARTS PACKAGE TO REPAIR THE PART. DUE TO THIS FACT THE PART MUST BE REPLACED AND NOT REPAIRED. THIS IS ALSO A GREAT SAFETY ISSUE AS THE POWER STEERING LEAKED OUT WITHOUT WARNING CAUSING THE LOSS OF POWER STEERING. AN ACCIDENT COULD HAVE RESULTED FROM THE LOSS OF POWER STEERING. *JB

BRAKES START TO SQUEAK AND SHIMMY. SQUEAKING VERY LOUD WHEN COMING TO STOP. SQUEAK LASTS FOR ABOUT 3 DAYS THEN SOUNDS LIKE METAL TO METAL AND CAN FEEL IN PEDAL. TRUCK STARTS TO SHIMMY AT HIGH SPEED THEN APPLYING BRAKES TO STOP. I HAVE DOWN 3 COMPLETE BRAKE JOBS FRONT AND REAR, BEST PADS, ROTORS, EVERYTHING. NEW REPLACEMENT ROTORS HAVE BEEN REPLACED TWICE DUE TO WARPING. THE BRAKES SHOULD LAST LONGER THE 3-4 MONTHS WHICH IN MILES TERMS IS LESS THAN 25,000 MILES. I AM NOW ON MY 4TH BRAKE JOB AND I SHOULDN'T BE. THERE IS A DEFINITE PROBLEM WITH THE SYSTEM. NEEDS TO BE ADDRESSED. THIS IS BECOMING EXTREMELY COSTLY. *NM

DT*: THE CONTACT STATED THE DRIVER EXITED THE VEHICLE AFTER PUTTING IT IN PARK WITH THE ENGINE RUNNING. THE VEHICLE BEGAN TO ROLL BACKWARDS AND A BYSTANDER GOT IN AND PUT THE VEHICLE IN PARK. THERE WAS MINOR DAMAGE DONE TO THE DRIVER SIDE DOOR. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC. THERE IS A NHTSA RECALL, # 05V462000, REGARDING THE AUTOMATIC TRANSMISSION; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 7/25/2006 - *NM

WHILE DRIVING DOWN THE ROAD AT ABOUT 60 MILES PER HOUR OR SO I LOST MY OVERDRIVE AND 3 RD GEAR OF MY TRANSMISSION. DODGE DEALER REPORTS THE VALVE BODY WENT OUT ON MY TRUCK IT HAD ONLY BEEN OUT OF WARRANTY BY ABOUT 3000 MILES. DODGE WOULD NOT WORK WIT ME EVEN THOU THEY ADMITTED TO HAVING SOME COME IT. SO I HAD TO HAVE THE VALVE BODY REPLACED. WHILE SITTING IN THE SERVICE AREA WAITING FOR MY TRUCK TO BE FIXED A CUSTOMER CAME IN TO GET A HEATER CORE FOR HIS 2002. GUESS WHAT LESS THEN A MONTH AFTER SPENDING 1300.00 TO GET MY TRANSMISSION FIXED THE HEATER CORE WENT OUT ON MINE . IS THIS COMMON OR AM I JUST THE LUCKY ONE? AS THE HEATER CORE FAILED IT DID DUMP ANTI FREEZE IN THE CAB OF THE TRUCK AND ON THE CARPET. I HAVE YET TO HAVE THE HEATER CORE REPLACED. *JB

ENGINE FAILURE. *JB

DT*: THE CONTACT STATED WHILE PARKED, THERE WAS A PUDDLE UNDER THE FRONT END OF THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THERE WAS A LEAK IN THE STEERING RACK. THE STEERING RACK NEEDS TO BE REPLACED. UPDATED 03/28/06. *JB

(1( RETURN LINES TO FUEL PUMP CRACKED AND LEAKING FUEL DOWN AND UNDER TRUCK WHICH IS A 2002 3500 DODGE RAM WITH A 5.9 LITER HIGH OUTPUT TURBO DIESEL. (2)THE METAL FUEL LINES CRACKED AND WAS LEAKING FUEL OUT ON THE BLOCK , FRAME ,AND UNDER CARRIAGE THIS IS AND WAS A FIRE HAZARD UNDER THE HOOD OF THIS TRUCK IF FUEL HEATED SUFFICIENTLY TO COMBUST INTO FLAMES . (#) THE METAL TUBES WERE REPLACED AND SHOW NOT SIGNS OF BEING STRUCK OR HIT AND SIGNS OF CORROSION. THE OLD PARTS WERE KEPT FROM THE LOCAL DODGE REPAIR . THIS SHOWS NOT SIGN EXCEPT FATIGUE AS THE PART CAME FROM THE FACTORY AND SOMEONE ELSE COULD NOT BE IN A POSITION TO SHUT THE MOTOR OFF AND NOT DRIVE IT EXCEPT TO THE DEALER FOR REPAIR WITHOUT A FIRE . *NM

1. DRIVER'S POWER SEAT FRAME ASSEMBLY FAILED FOR NO APPARENT REASON AND WITHOUT WARNING. 2. THIS FAILURE RESULTS IN THE SEAT SUDDENLY ROCKING FORWARD OR BACKWARD, ESPECIALLY UNDER BRAKING MAKING IT DIFFICULT TO CONTROL THE VEHICLE AND RENDERING THE VEHICLE INOPERABLE. THIS IS A SERIOUS SAFETY CONCERN. I UNDERSTAND THAT THIS PART FAILURE IS NOT UNCOMMON AND UNDERSTAND THAT THERE IS A FACTORY TECHNICAL SERVICE BULLETIN ON THIS PROBLEM, TSB 23.033.01 3. PART #5080615AB, LEFT SIDE POWER SEAT ADJUSTER WAS REPLACED UNDER FACTORY WARRANTY ON 12/17/04. THIS SAME PART AND PART #5080614AB, RIGHT SIDE POWER SEAT ADJUSTER WERE REPLACED ON 8/5/05 UNDER A FACTORY EXTENDED SERVICE CONTRACT. THESE PARTS FAILED AGAIN ON 1/17/06 AND ARE SCHEDULED TO REPLACED AS SOON AS THE NEW PARTS ARRIVE AT THE DEALER. OLD PARTS ARE NOT AVAILABLE FROM PRIOR REPAIRS. FAILED PARTS FROM 1/17/06 FAILURE WILL LIKELY NEED TO BE RETURNED AS A WARRANTY ITEM TO THE MANUFACTURER. *JB

ELECTRICAL FIRE INSIDE DASH OR UNDER HOOD. BRAKE AND ABS LIGHT KEPT FLASHING AND A/C FAN ONLY WORKED ON HIGH GAUGES BEGAN TO ACT DEFECTIVE AND FIRE ABRUPTED FROM THE DASH. *NM

DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 04V185000 CONCERNING THE ANTI LOCK:CONTROL UNIT/MODULE . THIS VEHICLE IS EXPERIENCING THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. *AK UPDATED 12/27/2005 - WHEN THE CONSUMER'S FOOT WAS TAKEN OFF THE GAS PEDAL THE VEHICLE ALMOST COMES TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHO INFORMED THE CONSUMER THAT THE BRAKES WERE LOCKED AND THAT THE PART TO REPAIR THEM WAS RECALLED. *NM

WE OWN A 2002 DODGE RAM 1500 QUADCAB 4X4, JUST SHORTLY OVER A YEAR AND ABOUT 27K MILES, MY WIFE AND I STARTED HAVING PROBLEMS WITH THE ENGINE JUST SHUTTING OFF. WE'VE TAKEN THE TRUCK IN SEVERAL TIMES TO THE SHOP, UNDER THE INITIAL WARRANTY, AND EVEN AFTER THE WARRANTY TIME OUT ITS BEEN IN THE SHOP SEVERAL TIMES UNDER THE SAME "TICKET". THE DEALERSHIP FINALLY CONVINCED US TO LET THEM ALLOW ONE OF THEIR WORKERS TO DRIVE IT BACK AND FORTH TO WORK TO HAVE THE PROBLEM HAPPEN TO SOMEONE THAT WORKS THERE AND AFTER TWO DAYS, IT JUST SHUT OFF ON HIM. THEY ARE AWARE OF THE PROBLEM, THEY CONTACTED THE DISTRICT MANAGER FOR CHRYSLER AND WE'VE BEEN TOLD THEY HAVE NO CLUE HOW TO FIX IT SO WE HAVE TO DEAL WITH IT. WE PURCHASED THE EXTENDED WARRANTY AND IT STILL DOESN'T MATTER. NOW THEY WONT EVEN RETURN OUR CALLS. JUST LAST WEEK MY WIFE WAS DRIVING THE TRUCK, TAKING THE EXIT FROM CRESWELL, OR AND GETTING ONTO I-5 TO HEAD INTO EUGENE, WHICH THE ON-RAMP IS A STANDARD CIRCULAR RAMP, AND AS SHE WAS TURNING, ONLY GOING ABOUT 20 TO 30 MPH, THE ENGINE STALLED AGAIN, LEAVING HER POWERLESS IN THE MIDDLE OF THE TURN FORCING HER OFF THE RAMP AND INTO THE MUDDY MIDDLE SECTION ALMOST CAUSING A THREE CAR PILEUP. THIS HAS GOT TO STOP, THIS ENGINE IS FAILING AT LEAST ONCE A WEEK IF NOT MORE AND IS GOING TO END UP KILLING US AND CHRYSLER DOESN'T CARE. *NM