Page 2 of 7 · complaints 51–100 of 322

2002 Dodge Ram complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Visibility
Filed May 18, 201061,000 milesKY

HEADLIGHTS, WIPERS, AND TURN SIGNALS DO NOT WORK PROPERLY ON MY 2002 DODGE RAM PICKUP. HEADLIGHTS SWITCHED TO HIGH BEAM, WILL NOT SWITCH TO LOW BEAM AND VICE A VERSA. WIPERS WILL NOT GO TO STEADY WIPING, OR FAST WIPING SPORADICALLY. TURN SIGNALS WILL SIGNAL 'RIGHT TURN' WHEN I SWITCH THE LEVER FOR A 'LEFT TURN', AND VICE A VERSA, AND SOMETIMES THEY WILL NOT WORK AT ALL. THERE HAS BEEN NO ACCIDENTS YET, AND I HAVE REFRAINED FROM DRIVING AT NIGHT OR WHEN IT IS RAINING IF POSSIBLE. *TR

Structure
Filed May 2, 201065,000 milesMI

TOP OF DASH IS CRACKING IN NUMEROUS PLACES AROUND THE DEFROSTER OPENINGS. THIS LEAVES NUMEROUS SHARP EDGES ON TOP OF THE DASH. *TR

Engine and Engine Cooling
Filed Apr 12, 201037,000 milesRI

STARTED IN 2005 WITH A BLOWN LIFTER AT 37000 MILES. IN 2008 THE LIFTERS,VALVES ON ONE SIDE BLEW AS DID THE HEAD. DODGE CLAIMED I WASN'T CHANGING OIL PROPERLY AS IT WAS FULL OF SLUDGE. THE OIL PUMP AND SUMP CLOGGED RESULTING IN ALL THE DAMAGE. $3800.00 TO REPAIR. IN MARCH 2009 LIFTERS BLEW AGAIN. COST $600.00 TO REPAIR. SHORTLY AFTER THAT THE OIL PRESSURE DROPPED. I CHANGED THE OIL AND IT WAS FULL OF SLUDGE. I HAVE BEEN CHANGING THE OIL EVERY 1500 MILES SINCE MARCH 2009 USING RINSOLINE TO TRY AND CLEAN MOTOR. IT STILL TAKES S 6-10 SECONDS AFTER START TO GET OIL PRESSURE TO MOTOR. LIFTERS ARE TAPPING AGAIN AND I AM SURE THEY ARE READY TO GO. I HAVE CHANGED THE OIL USING CASTROL SYNTEC 5-30 EVERY 3000-4000 MILES SINCE I BOUGHT TRUCK NEW IN 10/2001. I BELIEVE THE SLUDGE ISSUE IS DUE TO A FAULTY ENGINE DESIGN ON THE 4.7 L V8 DODGE USED. I KNOW FIND THERE ARE MANY PEOPLE HAVING THE SAME ISSUE. I FEEL THE NHTSA SHOULD LOOK INTO THIS ISSUE. THANK YOU *TR

Engine and Engine Cooling › Cooling System
Filed Feb 25, 201081,086 milesPA

2002 DODGE RAM 1500 4.7 ENGINE DEFECT DEFECTIVE CYLINDER HEADS, LOSS OF OIL PRESSURE ENGINE LOCK UP WITH LOSS OF POWER STEERING AND POWER BRAKES I HAVE FOUND HUNDREDS OF REPORTS OF ENGINE FAILURE THEY MOST OFTEN START WITH A CYLINDER MISFIRE AND GO FROM THEIR. *TR

Engine and Engine Cooling
Filed Feb 8, 201098,638 milesFL

I HAVE A 2002 DODGE RAM 1500 4.7L 2WD QUAD CAB. ON OCTOBER 30TH, MY VEHICLE DECIDED IT WAS GANNA LET GO OF THREE SENSORS ALL AT ONCE. AN IGNITION, TIMING, AND ??HYAC?? , COST ME ALMOST 750$ IN PARTS AND LABOR AT MY LOCAL DEALERSHIP. ONE (1) WEEK LATER MY TRUCK BEGAN TO OVERHEAT. UPON INSPECTION, I FOUND A HAIRLINE FRACTURE IN THE RADIATOR FILL RESERVOIR STEM. I CAME TO THE CONCLUSION THAT THE OVERHEATING WAS DUE TO A PRESSURIZATION PROBLEM. AFTER THAT WAS FIXED AND THE TRUCK WAS RUNNING MY RADIATOR EXPLODED UNDER NORMAL OPERATING TEMPERATURES. AFTER THE RADIATOR AND THE WATER PUMP AND THERMOSTAT WERE REPLACED AND I HAD THE TRUCK RUNNING AGAIN I DROVE DOWN THE ROAD TO PROVIDE SUFFICIENT CIRCULATION OF THE FLUIDS AND OUT OF THE SUDDEN STRING OF EVENTS IT STARTED TO EMIT WHITE SMOKE AND I WAS RUNNING OUT OF RADIATOR FLUID ALL DUE TO A RUPTURED HEAD GASKET. AFTER REPLACING ALL OF THE TOP END ENGINE GASKETS AND THE CYLINDER HEAD BOLTS, I STARTED UP MY TRUCK AGAIN AND IT RAN GREAT FOR ABOUT TWO (2) MINUTES AND GRINDED, CHOKED, TINGED, PANGED, BANGED AND FINALLY SPUTTERED TO A STOP. I STARTED FROM THE TOP OF THE ENGINE,...AGAIN....AND FOUND THAT MY CAM SHAFT GEAR HAD SPUN ON THE CAMSHAFT AND SHEARED THE CAM LOBE THAT IS SUPPOSE TO LOCK IT INTO PLACE. I HAVENT TOUCHED IT SINCE AND ALL TOGETHER MY FAMILY HAS PAYED 1700$ JUST TO HAVE A BROKEN VEHICLE IN OUR DRIVEWAY. *CN

Structure
Filed Nov 17, 2009122,000 milesOR

2002 DODGE RAM 1500 QUAD CAB, DASHBOARD IS CRACKING FOR NO SPECIFIC REASON. CRACKS ARE NOT JUST SUPERFICIAL BUT RATHER COMPLETELY THROUGH THE DASHBOARD STRUCTURE AND THEREFORE SHOULD BE CONSIDERED A SAFETY HAZARD TO OCCUPANTS. PIECES OF THE DASH COULD BECOME PROJECTILES IN THE EVENT OF AN EMERGENCY STOP OR IF INVOLVED IN A COLLISION. THERE IS NO SUBSTRUCTURE TO STOP PIECES OF THE DASH FROM FALLING INTO THE INTERIOR WORKINGS OF THE CAB AND PERHAPS CAUSING INSTRUMENT FAILURE, FIRES ETC. THIS DEFAULT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR

Structure
Filed Nov 17, 2009TX

DASH STARTED CRACKING AT 30,000 MILES. DEALERSHIP REFUSE TO REPAIR SAID IT WAS MY FAULT. TEXAS HEAT. THE DASH MATERIAL IS LITERALLY DISINTEGRATING. MATERIAL IS DEFECTIVE, HAVE OTHER DODGE VEHICLES THAT ARE OLDER AND NOTHING WRONG WITH THEM AND THEY ARE OLDER AND WERE NEVER KEPT IN GARAGE. *TR

Structure
Filed Oct 22, 2009MO

2002 DODGE RAM 1500 QUAD CAB, DASHBOARD IS CRACKING FOR NO SPECIFIC REASON. CRACKS ARE NOT JUST SUPERFICIAL BUT RATHER COMPLETELY THROUGH THE DASHBOARD STRUCTURE AND THEREFORE SHOULD BE CONSIDERED A SAFETY HAZARD TO OCCUPANTS. PIECES OF THE DASH COULD BECOME PROJECTILES IN THE EVENT OF AN EMERGENCY STOP OR IF INVOLVED IN A COLLISION. THERE IS NO SUBSTRUCTURE TO STOP PIECES OF THE DASH FROM FALLING INTO THE INTERIOR WORKINGS OF THE CAB AND PERHAPS CAUSING INSTRUMENT FAILURE, FIRES ETC. THIS DEFAULT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR

Structure
Filed Oct 16, 200980,000 milesCA

COLLAPSED DASHBOARD. *TR

Steering › Column
Filed Oct 9, 200974,200 milesTX

TL* THE CONTACT OWNS A 2002 DODGE RAM QUAD CAB. WHILE MAKING A RIGHT TURN AT 20 MPH INTO HIS DRIVEWAY THE STEERING COLUMN LOCKED. HE WAS ABLE TO SAFELY TURN THE VEHICLE OFF. A REPRESENTATIVE FROM THE DEALER AND MANUFACTURER STATED THAT THEY WERE UNAWARE OF THIS TYPE OF FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 72,100.

Structure
Filed Oct 1, 200992,000 milesTX

DASHBOARD ON MY 2002 DODGE RAM 1500 QUAD CAB SNAPPED IN FOUR PIECES WHILE DRIVING OVER A SPEED BUMP. I SEARCHED FOR A DASHBOARD ON THE INTERNET AND FOUND A LOT OF COMPLAINTS THAT THIS IS HAPPENING TO A LOT OF DODGE VEHICLES, EVEN SOME 2006 MODELS. IT SEEMS THAT THE PLASTIC THAT THEY USED TO MAKE THIS DASHBOARDS ITS NOT DURABLE AT ALL. THOUGHT MAYBE THE SOUTH TEXAS HEAT HAD CAUSED THE DASH TO WEAKEN, BUT HAVE ALSO FOUND OUT ITS HAPPENING IN A LOT OF DIFFERENT ZIP CODES. THERE IS SOME VEHICLES THAT HAVE HOLES ON THE DASH THAT ARE IN 18IN IN DIAMETER, I HAVE BECOME VERY CONCERNED ABOUT THIS ISSUE, AND HAVE CONTACTED CHRYSLER WITH NO SUCCESS ON EVEN TAKING A LOOK AT WHAT HAPPENED TO MY VEHICLE, THEY ARE APPARENTLY NOT DOING ANYTHING ABOUT IT. I THINK WITH A CRASH AND THESE DASHBOARDS BREAKING, THE PIECES ARE SHARP AND THE AIRBAG DEPLOYING IT CAN CAUSE A MUCH LARGER DAMAGE, ALSO WITH THE HOLES ON THE DASH IT EXPOSES THE WIRING AND ELECTRONIC PARTS TO THE INTENSE HEAT THE CAN CAUSE IT TO OVERHEAT ANT CATCH ON FIRE OR MALFUNCTION OF OTHER ELECTRONIC PARTS, I DON'T KNOW IF I AM THE ONLY ONE COMPLAINING TO YOU GUYS ABOUT THIS, BUT SOMETHING HAS TO BE DONE, PLEASE INVESTIGATE BEFORE SOMETHING TRAGIC HAPPENS WHEN ONE OF THESE VEHICLES PARTICIPATES ON A ACCIDENT, I FEAR FOR MY SAFETY AND MY PASSENGERS. *TR

Engine and Engine Cooling › Engine
Filed Sep 3, 200983,893 milesLA

WE HAD A TUNE-UP AND PLUG CHANGE 6/27/08, A MONTH LATER 7/21/08 THE ENGINE STARTED MAKING A TAPPING NOISE. PULLED OVER, LIFTED HOOD AND FOUND AN OIL FILL CONE STUCK IN THE OIL FILL AND THE OIL CAP STUCK UP UNDER THE SIDE WALL. THE DEALERSHIP FOUND THAT THE ROCKER ARM HAD COME OFF, REINSTALLED THE ROCKER ARM AND DID AN OIL CHANGE AT NO CHARGE TO US. 4/23/09 THE CHECK ENGINE LIGHT CAME ON, CODE P0300 AND WE PAID TO REPLACE THE #6 ROCKER ARM. 7/13/09 THE CHECK ENGINE LIGHT CAME ON AGAIN P0300. DEALERSHIP ADDED TREATMENT AND DECARBONED THE ENGINE. ON 8/2/09 THE CHECK ENGINE LIGHT CAME ON AGAIN P0300. TRIED TO DRIVE THE VEHICLE TO THE DEALERSHIP 8/3/09 AND THE OIL PRESSURE DROPPED OFF TO ZERO. WE CALLED DEALERSHIP & ADVISED OF PROBLEM, THAT WE DID NOT WANT TO DRIVE IT IN AND WOULD HAVE THE VEHICLE TOWED. VEHICLE TOWED TO DEALERSHIP ON 8/5/09. DEALERSHIP DIDN'T EVEN LOOK AT THE TRUCK UNTIL 8/10/09. THEY REPLACED THE HEAD GASKET, DID A VALVE JOB, REPLACED THE OIL SWITCH, THERMOSTAT AND WATER PUMP. THE TRUCK WAS PICKED UP FROM THE DEALERSHIP ON 8/18/09. ON 8/22/09 WHEN STARTED THE TRUCK MADE THE TAPPING NOISE AGAIN. ON 8/24/09, I NOTIFIED THE DEALERSHIP OF THE NOISE AND WAS TOLD TO IT SHOULD RESOLVE ITSELF AND BRING IT IN ONLY IF IT MAKES THE NOISE AGAIN. ON 8/31/09 THE TRUCK MADE THE TAPPING NOISE AGAIN ON START UP. VEHICLE TAKEN BACK TO DEALERSHIP ON 9/1, TOLD 9/3 THAT ANOTHER ROCKER ARM WAS GOING BAD. THE DEALERSHIP SAID THEY WOULD FIX BUT WHEN ASKED WHAT WAS CAUSING THE ROCKER AR

Engine and Engine Cooling › Engine
Filed Aug 14, 2009NC

2002 DODGE RAM 1500 4.7 ENGINE. I HAVE 3 COMPLAINTS. THE FIRST IS THE ENGINE OIL PRESSURE DROPPING TO 0. I UNDERSTAND FROM LOOKING AT COMPLAINT SITES A LOT OF PEOPLE ARE HAVING THIS PROBLEM. MANY HAVE HAD TO REPLACE THE ENGINES. MY OTHER PROBLEM IS COSMETIC. THE DASH IN MY TRUCK IS CRACKED IN ABOUT 8 PLACES. I HAVE TALKED TO OTHERS AND THEY ARE HAVING THE SAME ISSUES. THE THIRD COMPLAINT IS THE RADIATOR FAILED AND HAD TO BE REPLACED. IT HAD PLASTIC TANKS WHICH CRACKED. I THINK CHRYSLER SHOULD MAKE THESE PROBLEMS RIGHT. *TR

Electrical System › Instrument Cluster/Panel
Filed Aug 1, 200950,055 milesPA

2002 DODGE RAM 2500 INSTRUMENT BEZEL FALLING APART. THE PART PRACTICALLY CRUMBLES IN YOUR HAND. *TR

Structure
Filed Jul 25, 200940,000 milesFL

DODGE RAM 1500 2002 MODEL DASH BOARD FALLING APART SO BAD IT IS NOW CRACKING AROUND THE AIR BAG AREA I FEEL THIS IS A SAFETY HAZARD AND DODGE SHOULD REPLACE THIS DASH BEFORE AN ACCIDENT OCCURS AND SOMEONE GET HURT BECAUSE OF SHARP EDGES AROUND THE DASH FROM FALLING APART. *TR

Structure
Filed Apr 30, 200930,000 milesCA

I HAVE A 2002 DODGE 1500 PICKUP TRUCK. IT HAS APPROXIMATELY 30,000 MILES AND HAS ALWAYS BEEN GARAGED. IT IS IN LIKE NEW CONDITION EXCEPT FOR THE DASH BOARD WHICH HAS RECENTLY FORMED MANY HAIRLINE CRACKS. I HAVE BEEN READING ON LINE, MOTOR TREND THREAD, THAT THIS IS AN APPARENT PROBLEM WITH THESE VEHICLES AND CAN DEVELOP INTO GRAVE SAFETY ISSUES. IN FACT THE DASHBOARDS IN SOME VEHICLES HAVE COLLAPSED AND HAVE CAUSED ELECTRIC PROBLEMS. ALSO THE AIRBAGS INTEGRITY IS QUESTIONED. YOU MAY HAVE ALREADY RECEIVED COMPLAINTS FROM OTHER PEOPLE REGARDING THIS ISSUE. I HAVE CONTACTED CHRYSLER/DODGE REGARDING THIS PROBLEM AND HAVE NOT HEARD BACK FROM THEM. PLEASE LET ME KNOW WHAT I CAN DO TO ASSURE MY FAMILIES SAFETY? OUTSIDE OF NOT DRIVING THE TRUCK I AM UNSURE WHAT ELSE TO DO? *TR

Engine and Engine Cooling › Cooling System
Filed Mar 24, 200962,000 milesWI

CHECK ENGINE LIGHT CAME ON CODE SAYS ITS RELATED TO A CONDENSER FAN AND WIRING HARNESS PROBLEM THERE IS A TECHNICAL SERVICE BULLETIN OUT ON IT AND DEALER SAYS IT IS NOT COVERED. *TR

Structure
Filed Feb 21, 200965,000 milesCA

MANY CRACKS ON DASHBOARD WHICH COULD CAUSE SAFETY ISSUE IF AIRBAG IS DEPLOYED. SEARCHING ON INTERNET AND FOUND MANY CUSTOMERS WITH SAME ISSUE. ONE FLORIDA TV STATION DID A REPORT ON THIS PROBLEM IN 2007. THERE NEEDS TO BE AN INVESTIGATION SO A RECALL CAN HAPPEN. *TR

Structure
Filed Feb 11, 200960,000 milesLA

2002 DODGE RAM 1500. DASHBOARD IS CRACKED IN MULTIPLE AREAS AND CAVING IN. REPORTED TO DODGE AT 60,000 MILES (NOW 114,000 MILES) DODGE CLAIMED IT WAS NOT COVERED UNDER ANY WARRANTY. NOW THE DASH IS CAVING IN AND PIECES FLY AROUND CABIN WHEN SHARP MOVEMENTS ARE MADE. *TR

Fuel System, Diesel
Filed Dec 12, 200868,000 milesNY

FUEL LIFT PUMP FAILURE, FOLLOWED SHORTLY AFTER BY A MAIN FUEL PUMP FAILURE (VP 44). THE CUMMINS 5.9 DIESEL DODGE RAM HAS ONLY 60,000 HIGHWAY MILES ON IT! AT 50,000 MILES THE REAR BRAKES WERE COMPLETELY WORN OUT TO THE POINT OF BEING DANGEROUS. *TR

Electrical System
Filed Nov 16, 200842,000 milesAZ

NO RESPONSE FROM LARRY GREEN CHRYSLER DEALER 760-921-8900 FOR RECALL G28-IGNITION/PARK SHIFT INTERLOCK. 3 CALLS TO THE SERVICE DEPARTMENT AND ALL 3 TIMES ... "I'M OUT OF THE PARTS. I WILL ORDER SOME AND CALL YOU". *TR

Structure
Filed Oct 22, 200895,000 milesOK

THE DASH ON MY 2002 DODGE RAM IS CRACKING FOR NO APPARENT REASON AND DODGE WILL NOT DO ANYTHING ABOUT IT AND THERE ARE PLENTY OF PEOPLE ACROSS THE U.S. HAVING THE SAME TROUBLE. *TR

Structure
Filed Oct 15, 200848,000 milesFL

THE DASHBOARD IN MY 2002 DODGE RAM QUAD CAB PICK UP TRUCK IS FALLING APART. IT IS BREAKING OFF IN LARGE SECTIONS CAUSING THE WIRES TO BE EXPOSED. THE COST TO REPAIR IT APX. 2000 DOLLARS. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS. WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR A RECALL ON THIS ?????? *TR

Structure
Filed Aug 13, 2008TX

DASH CRACKED. *TR

Structure › Body
Filed Jul 24, 200885,000 milesMD

TL*THE CONTACT OWNS A 2002 DODGE RAM. WHILE THE VEHICLE WAS STATIONERY, THE EXTERIOR BODY PAINT EXPOSED A WHITE SPOT THE SIZE OF A SOFTBALL. THE DEFECT WAS LOCATED ON THE DRIVER'S SIDE DOOR AND THE HOOD. IN ADDITION, THERE WAS BUBBLING ON THE EXTERIOR PAINT NEAR THE DRIVER'S SIDE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE EXTERIOR BODY PAINT DEFECT WOULD EVENTUALLY RUST FROM THE INNER TO THE OUTER SURFACE. THE AUTHORIZED DEALER ADVISED THAT THE VEHICLE BE BROUGHT IN WHEN IT BEGINS TO RUST AND POSSIBLY REPAIRED AT NO COST. AS OF JULY 24, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT TOOK THE VEHICLE TO AN AUTO BODY SHOP FOR A SECOND OPINION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 89,000.

Structure
Filed Jul 22, 200888,000 milesMD

AFTER OWNING THIS VEHICLE FOR 6 YEARS< THE PAINT IS STARTING TO PEEL, AND IT IS RUSTING FROM THE INSIDE OUT. ALTHOUGH THIS IS NOT A SAFETY ISSUE I AM HOPING YOU CAN POINT IN THE RIGHT DIRECTION. THANK YOU. *TR

Structure
Filed Jul 20, 200864,000 milesFL

THIS 6 YEAR OLD DODGE TRUCK HAS DEVELOPED THREE CRACKS IN THE DASHBOARD THAT RUN FROM THE FRONT TO THE BACK. I BELIEVE THAT THE FUNCTION OF MY AIR BAGS MAY BE AFFECTED IN A CRASH DUE TO THESE CRACKS. DODGE HAS INDICATED THAT THERE IS NO DEFECT IN THIS PART AND I AM RESPONSIBLE FOR ANY AND ALL REPAIRS. *TR

Structure
Filed Jul 17, 200877,000 milesTX

THE DASHBOARD ON MY 2002 DODGE RAM 1500 PICKUP IS CRACKED IN MULTIPLE PLACES AND SOME OF THE GRILL PIECES THAT COVER THE DEFROSTER DUCTS HAVE FALLEN INTO THE DUCTS. THE TRUCK IS ONLY 5 YEARS OLD AND I AM THE ONLY OWNER. I HAVE FRIENDS THAT HAVE FORDS AND CHEVY'S FROM THE SAME YEAR OR EARLIER AND THEIR DASHBOARD ISN'T CRACKING IN SUCH A WAY. *TR

Exterior Lighting › Turn Signal
Filed Jul 16, 200847,000 milesNJ

WHILE ATTEMPTING TO MAKE A LEFT HAND TURN WITH THE DIRECTIONAL SIGNAL ACTIVATED, SEVERAL VEHICLES ATTEMPTED TO PASS ON MY LEFT. TO MY DISMAY I DISCOVERED THAT THE DIRECTIONAL INDICATOR WAS SIGNALING A RIGHT TURN WHILE IN THE LEFT ACTIVATED POSITION. THIS HAS HAPPENED SEVERAL TIMES. DEALER CANNOT REPRODUCE PROBLEM, SO NO ACTION IS TAKEN. THE PROBLEM HAS PROGRESSED TO NOW I CAN CHANGE THE DIRECTIONAL FROM LEFT TO RIGHT BY RAISING OR LOWERING THE TILT STEERING WHEEL WHEN THE SIGNAL INDICATOR IS ACTIVATED. SOME TIMES IT JUST DOES NOT GO ON AT ALL. *TR

Structure
Filed Jul 14, 200860,000 milesTN

2002 DODGE RAM 1500 4X4 WITH CRACKED DASHBOARD. *TR

Structure
Filed Jun 25, 200865,000 milesTX

DASHBOARD CRACKS - SMALL CRACK APPROX. 1INCH, 1 YR. AGO. AND NOW, 4 LARGE CRACKS, 2 ON THE PASS. SIDE AND THE OTHER 2 AT THE CENTER OF THE DASH. I PURCHASED THE VEH. BRAND NEW. *TR

Air Bags › Frontal
Filed Jun 12, 2008942,000 milesAR

I HAD NOTICED A CRACK IN MY DASH ONE DAY AFTER WORK AND NOW THERE ARE SEVERAL. THE ONE THAT CONCERNS ME MOST, IS THE ONE ON THE PASSENGER SIDE OVER THE AIR BAG COMPARTMENT. I KEEP MY VEHICLE IN VERY GOOD SHAPE SO THIS PROBLEM IS NOT DUE TO NEGLECT. THE MATERIAL USED JUST SEEMS TO BE VERY BRITTLE AND I AM AFRAID IF ANYTHING WAS TO HAPPEN CAUSING THE PASSENGER AIR BAG TO DEPLOY, WHAT IS THE BRITTLE DASH PIECES ARE GOING TO DUE TO MY PASSENGER. I DO BELIEVE THIS COULD LEAD TO A SERIOUS INJURY TO SOMEONE'S FACE OR EYES. AS OF NOW CHRYSLER SEEMS TO BE SAYING THAT THIS IS NOT A MANUFACTURES PROBLEM, I DISAGREE, I ALSO OWN A 97' DODGE RAM TRUCK THAT DOES NOT HAVE THIS PROBLEM. CURRENT VEHICLE IS A 02' RAM 1500. *TR

Air Bags › Frontal
Filed Jun 2, 200880,126 milesTX

DASHBOARD OF TRUCK HAS SEVERAL SEVERE CRACKS IN IT. LARGEST FROM WINDSHIELD TO GLOVE BOX = WHERE PASSENGER AIRBAG IS LOCATED. *TR

Electrical System › Wiring › Interior/Under Dash
Filed Apr 23, 200832,000 milesTX

DASH ON 2002 1500 DODGE QUADCAB BOUGHT NEW IN 2003 HAS BEEN CRACKING FOR MORE THAN 3 YEARS. THE DEALER KNOWS IT IS A PROBLEM BUT THE FACTORY IS IN DENIAL. NOW IT IS CAUSING ELECTRICAL PROBLEM. MY LIGHT HAVE GONE OUT SUDDENLY. MY ALARM WIRING WAS CUT BY THE DASH AND THE ENGINE SHUT OFF. THE SPEAKER HAVE BEEN RUINED. IT IS NOW BECOMING A SAFETY ISSUE. *TR

Fuel System, Other › Delivery › Fuel Pump
Filed Apr 8, 200887,260 miles00

VEHICLE STALLED ON FREEWAY - LOSS OF POWER - COULD NOT START. *TR

Structure
Filed Apr 3, 2008105,000 milesAL

2002 DODGE RAM QUAD CAB DASH BOARD IS CRACKED/SPLIT IN 5 OR MORE PLACES. IN OTHER WORDS THE DASH IS DETERIORATING. THE MATERIAL IS APPARENTLY VERY BRITTLE. DODGE TOLD ME IT WOULD COST $1500 TO REPLACE IT WITH THE SAME DASH THAT WOULD CRACK AGAIN IN 5 YEARS. I CALLED DODGE AND WAS TOLD THERE WERE NO REPORTED PROBLEMS AND THEY WOULD NOT CONSIDER ANY HELP IN REPLACEMENT OR ADMIT A DESIGN FLAW. OTHER PLACES ARE REPORTING THE ENTIRE DASH IS FALLING IN AND EFFECTING THE ELECTRICAL SYSTEM OPERATION. *TR

Suspension
Filed Mar 17, 200890,000 milesIN

2002 4-DOOR RAM 1500 - 90K MILES. ENTIRE DRIVER'S SIDE WHEEL BEARING HUB ASSEMBLY CAME APART AND TIRE FELL OFF. THIS PART IS NOT MEANT TO EVER BREAK APART ACCORDING TO 2 INDEPENDENT MECHANICS. IM VERY LUCKY THAT I WASN'T ON THE EXPRESSWAY COMMUTE YET, JUST PULLING OUT ON THE ROAD EARLY IN THE MORNING. *TR

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Mar 10, 2008146,000 milesMS

TL*THE CONTACT OWNS A 2002 DODGE RAM QUAD CAB. THE CONTACT STATED THAT THE RADIATOR WAS LEAKING ON THE SIDE OR UNDERNEATH THE VEHICLE. THE FAILURE OCCURS EVERYTIME THE VEHICLE IS DRIVEN. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 146,000.

Equipment
Filed Jan 16, 2008FL

1. REPLACED FUSE (ORIGINAL EQUIPMENT) ON MY 2002 DODGE RAM PICKUP FOR THE LEFT REAR TRAILER LIGHTS WITH STOREHOUSE FUSE BOUGHT AT HARBOR FREIGHT STORE. 2. FUSE DID NOT "BLOW" AS IT SHOULD AND "WELDED" ITSELF INTO FUSE BLOCK. I CANNOT REMOVE THE REMNANTS OF THE FUSE. 3. THIS MAY NECESSITATE COMPLETE REPLACEMENT OF THE FUSE BLOCK AT CONSIDERABLE COST. POSSIBLE HUNDREDS OF DOLLARS. *TR

Steering › Rack and Pinion
Filed Jan 14, 200857,500 milesMO

'02 DODGE RAM 1500 STEERING LOSS DUE TO RACK AND PINION LEAKING AND FAILING. THIS HAS HAPPEN TWICE NOW AND THE TRUCK ONLY HAS 58,000 MI. ON IT. PLEASE MAKE DODGE RECALL THESE TRUCKS BEFORE SOMEONE GETS KILLED. *TR

Structure
Filed Jan 14, 2008MS

MULTIPLE DASH CRACKS. *TR

Trailer Hitches
Filed Jan 12, 2008150,000 milesAR

RECEIVING HITCH FACTORY INSTALLED WITH THE 2 OF THE 4 BOLTS MISSING ALMOST LOST TRAILER GOING DOWN THE ROAD. *TR

Structure
Filed Jan 12, 200840,000 milesCA

2002 DODGE RAM 1500 QUAD CAB. SUN VISOR KEEPS FALLING. STARTED OUT NOT GOING UP ALL THE WAY. OVER TIME IT WILL ONLY GO UP PART WAY. *TR

Structure
Filed Jan 6, 2008GA

THE DASHBOARD IN MY 2002 DODGE RAM 1500 QUAD CAB IS CRACKING. I HAVE HEARD THAT THIS IS A KNOWN PROBLEM IN MANY DODGE TRUCKS AND THAT DAIMLER CHRYSLER IS AWARE OF THIS AND MAY OR MAY NOT ISSUE A RECALL. CHRYSLER NEEDS TO REPLACE THESE DASHBOARDS BEFORE MAJOR MECHANICAL OR ELECTRICAL PROBLEMS OCCUR. THE CRACK IS GETTING BIGGER ALL THE TIME AND OTHERS ARE STARTING. *TR

Structure
Filed Dec 26, 2007TN

I OWN A 2002 DODGE RAM TRUCK THAT HAS 63,000 MILES AND THE DASH IS CRACKING ALL AROUND IN DIFFERENT SPOTS. I HAVE READ ON MANY DIFFERENT WEB SITES THAT MY TRUCK IS NOT THE ONLY ONE HAVING THE SAME PROBLEM. I CONTACTED DODGE ABOUT THE PROBLEM AND WAS TOLD THAT THERE WAS NOTHING THAT WAS THEIR RESPONSIBILITY. SO THE NEXT STEP WAS TO FILE A COMPLAINT WITH THE SAFERCAR.GOV TO SEE IF THEY WOULD LOOK INTO THE PROBLEM. *TR

Structure
Filed Nov 9, 200770 milesCA

DASH BOARD CRACKS, REQUESTING A REPLACEMENT AT COMPANY'S COST. *TR

Structure
Filed Nov 2, 200770,000 milesFL

COMPLETE FAILURE OF DODGE RAM 2002 PU DASH. THE DASH HAS CRACKED IN MULTIPLE PLACES (MORE THAN 20) AND HAS DISINTEGRATED. THE TRUCK HAS NOT BEEN PARKED IN EXCESSIVELY HOT OR DRY CLIMATES. *TR

Air Bags › FrontalCrash
Filed Oct 11, 2007NC

EMAIL CONCERNED THAT THE AIRBAGS IN HIS 2002 DODGE RAM TRUCK FAILED TO DEPLOY IN A 25 TO 30 MPH ACCIDENT. *KB

Structure
Filed Oct 9, 200796,000 milesTX

2002 DODGE RAM 1500 QUAD CAB. THE DASH ON THE PASSENGER SIDE DEVELOPED A TOTAL OF FOUR SEPERATE CRACKS WITHIN A 6 WEEK TIME FRAME. THE CRACKS RUN FROM THE WINDSHIELD IN THE TOP SECTION DOWN INTO THE SECTION THAT CONTAINS THE PASSENGER SIDE AIRBAG. 3 OF THE CRACKS ARE IN THE TOP SECTION WHILE THE FOURTH ONE IS IN THE AIRBAG SECTION OF THE DASH. *TR

Structure
Filed Sep 30, 200752,000 milesFL

DASHBOARD IS CRACKING IN SEVERAL PLACES FROM FRONT TO BACK FOR UNKNOWN REASON. NO CHEMICALS USED ON DASH. BELIEVE THIS MAY CAUSE PASS. SIDE AIRBAG FROM DEPLOYING OR MAY CAUSE PIECES OF THE DASH TO TURN INTO PROJECTILES IF AIRBAG DEPLOYS. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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