Page 7 of 7 · complaints 301–322 of 322

2002 Dodge Ram complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Engine and Engine Cooling › Engine
Filed Jul 9, 2002GA

REPLACED ENGINE TIMING GEAR AND CHAIN. *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jul 8, 2002NM

BOTH OUTER MIRRORS SNAPPED AND SWING UN RESTRAINED. UNABLE TO SAFELY CHANGE LANES. THE MORE RECENT FAILURE WAS WHILE TOWING A TRAILER WITH CHILDREN IN THE VEHICLE.*AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Jul 2, 2002CO

AS A STATE TROOPER, I HAVE HAD A RANCHER EXPLAIN TO ME THAT THREE OF HIS 2002 DODGE 4X4 TRUCKS HAVE HAD THE TRANSFER CASE AND DRIVE AXLE "EXPLODE". ONE INCIDENT SENT A PART THROUGH THE FLOORBOARD OF THE TRUCK INTO THE CAB. COULD THESE INCIDENTS BE ASSOCIATED WITH THE JUNE 13, 2002 RECALL ON BRAKES? THE CONVERSATION CAME UP WHEN I TOLD THE RANCHER OF MY NEWLY PURCHASED DODGE PICK-UP TRUCK. THANK YOU.*AK

Air Bags › FrontalCrash1 injured
Filed Jun 12, 2002TX

AT 25MPH VEHICLE CRASHED, UPON IMPACT, AIRBAGS DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.*AK THE SUDDEN IMPACT CAUSED CONSUMER TO HIT THE STEERING WHEEL CAUSING CONTUSIONS TO STERNUM AND BREAST. THE SEATBELT DID NOT LOCK. CONSUMER WAS TO THE LEFT SIDE OF THE STEERING WHEEL IN BETWEEN THE DOOR AND STEERING WHEEL. *JG

Steering
Filed May 31, 2002IA

WHEN DRIVING AT ANY SPEED, STEERING MAKES LOUD NOISE, SOUNDS LIKE STEERING IS GOING TO FALL APART. DEALERSHIP REPLACED STEERING COLUMN; HOWEVER, PROBLEM IS STILL OCCURRING. *AK *YH

Electrical System
Filed May 30, 2002FL

CONSUMER STATES THAT WHILE DRIVING ALL THE DIGITAL READINGS ON THE DASH CAME ON. THE TURN SIGNAL, HEADLIGHTS, BRAKES ETC. A RED LIGHT SENSOR ON THE DASH CAME ON AND THE HEADLIGHTS CAME BACK ON. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB

Suspension › Front
Filed May 29, 2002TX

WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING, STEERING WHEEL WILL WANDER OFF TO THE LEFT. DEALERSHIP IS AWARE OF PROBLEM.*AK

Suspension › Rear
Filed May 28, 2002OH

WHILE DRIVING 65 MPH AND TOWING A HORSE TRAILER, REAR OF VEHICLE LOCKED UP. DEALER DETERMINED REAR AXLE NEEDED TO BE REPLACED.*AK *YH

Air Bags › FrontalCrash1 injured
Filed May 15, 2002LA

VEHICLE WAS HIT HEAD ON WHILE DRIVING 50 MPH, AND NEITHER AIRBAG DEPLOYED. CONSUMER HIT HIS HEAD ON STEERING WHEEL AND SUFFERED KNEE/ NECK, AND BACK INJURIES. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK

Visibility › Glass, Side/Rear
Filed May 3, 2002TX

CLOTHING HOOKS LOCATED ABOVE BACK WINDOWS INSTEAD OF BACK DOORS CAUSING UNSAFE CONDITION WHEN IN USE. YOU CANNOT SEE THROUGH YOUR BACK WINDOWS. I CONTACTED THE DEALERSHIP & MANUFACTURER AND WAS TOLD NOTHING WOULD BE DONE ABOUT THIS.*AK

Suspension
Filed Apr 17, 2002CA

WHILE DRIVING THE BACK OF VEHICLE SWERVED WHERE CONSUMER ALMOST LOST CONTROL. THE TAIL END SITS UP HIGH. CONTACTED DEALER AND DEALER INDICATED TO PUT CEMENT IN BACK END. NLMTHE WIND HAD COUGHT THE BACK END OF THE VEHICLE MAKING VEHICLE'S BACK END BREAK CONTACT WITH THE ROAD SURFACE CAUSING THE VEHICLE TO SLIDE FOUR(4) TO SIX(6) FEET TO THE LEFT. CONSUMER NO LONGER HAS THIS VEHICLE. *JG

Air Bags › FrontalCrash2 injured
Filed Apr 9, 2002TX

VEHICLE WAS HIT FROM LEFT SIDE PUSHING VEHICLE INTO CONCRETE BARRIER HEAD-ON AND AIR BAGS DID NOT DEPLOY. BOTH DRIVER AND PASSENGER SUSTAINED SOME INJURIES.*AK CONSUMER RECEIVED A LETTER FROM CHRYSLER STATING THAT AIR BAGS DID NOT DEPLOY BECAUSE VEHICLE NEVER REACHED THE LEVEL OF DECELERATION REQUIED TO ACTIVATE DEPLOYMENT. *TT

Air Bags › FrontalCrash
Filed Apr 1, 2002TX

WHILE DRIVING AT 55 MPH CONSUMER WAS HIT ON SIDE, AND THEN RAN HEAD ON INTO A ROAD CYLINDER, BUT NONE OF THE AIR BAGS DEPLOYED.*AK

Engine and Engine Cooling › Exhaust System
Filed Mar 28, 2002CA

CONSUMER STATES THAT WHEN COMING TO A STOP THERE IS A STRONG SMELL THAT COMES INTO THE VEHICLE WHICH THE CONSUMER CAN'T STAND. NLM

Suspension
Filed Mar 13, 2002AZ

VEHICLE VIBRATES VIOLENTLY AT SPEEDS OF 60MPH AND HIGHER. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 11, 2002NC

PLASTIC TANK HAS NO SKID PLATE AND BECAUSE IT'S NEAR THE EXHAUST PIPE, IF THE TANK WAS PUNCTURED, IT COULD CAUSE AND EXPLOSION. VEHICLE HAS NOT BEEN AFFECTED WITH THE CONCERN. DEALER WAS NOTIFIED.*AK *YH

Seat Belts › Front › Retractor
Filed Feb 18, 2002WI

INERTIA REEL OF LEFT REAR SEAT BELT IN VEHICLE DEFECTIVE UPON FIRST USE; REMAINING SEAT BELT RETRACTOR MOVEMENT APPEARS "SLUGGISH"; DEALER ORDERED PART ; OWNER STILL AWAITING REPAIR. *AK

Seats › Front Assembly › Head Restraint
Filed Feb 11, 2002CA

REAR SEATS DO NOT HAVE HEAD RESTS. PASSENGERS THAT SIT IN REAR HIT THEIR HEADS ON REAR WINDOW. CONSUMER FEELS THIS IS VERY UNSAFE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Air Bags › FrontalCrash1 injured
Filed Jan 19, 2002DE

ON 1/16/02 AT 10:00 PM THE 2002 DODGE RAM PICKUP THAT MY WIFE WAS DRIVING COLLIDED WITH A JEEP GRAND CHEROKEE AT A INTERSECTION. MY WIFE WAS TRAVELING AT A SPEED APPROXIMATELY 55 TO 60 MPH ON US 13. THE JEEP GRAND CHEROKEE MADE A LEFT TURN INFRONT OF MY WIFE AT THE INTERSECTION. THE LEFT FRONT END CORNER OF MY WIFES PICKUP TRUCK STRUCK THE FRONT END OF THE JEEP. MY WIFES TRUCK THEN DRIFTED TO THE RIGHT AND WENT OVER THE CURVE. THE JEEP SPUNNED AROUND FROM THE FORCEFUL IMPACT. THE FRONT LEFT CORNER OF MY WIFES TRUCK WAS DESTROYED,LEFT FRONT TIRE WAS TWISTED,LEFT SIDE OF THE ENGINE WAS SMASHED IN,LEFT CORNER BUMPER WAS BENT TO THE GROUND, FRONT GRILL WAS DESTROYED,HOOD,ROOF,LEFT DOOR WERE ALL PUSHED IN BUT NONE OF THE AIRBAGS DEPLOYED.*AK

Tires
Filed Jan 14, 2002MA

THERE ARE NO SNOW TIRES FOR WEIGHT OF VEHICLE. PLEASE GIVE ANY FURTHER DETAILS.*AK

Suspension › RearCrash1 injured
Filed Dec 26, 2001MI

WHILE TRAVELING APPROXIMATELY 45 MPH RIGHT REAR TIRE CAME OFF, AND LEFT REAR OF VEHICLE COLLAPSED. REAR OF VEHICLE STARTED SLIDING ALONG THE GROUND WHEN IT HIT A MEDIAN AND WAS STOPPED. DRIVER SUFFERED NECK INJURY. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THE CAUSE AS "CUSTOMER NEGLECT." *NOTE: ON NOVEMBER 25, LEFT REAR TIRE HAD A BLOWOUT BECAUSE OF A ROAD HAZARD. BUT, LUGS: NUTS WERE STRIPPED, AND TIRE HAD TO BE REMOVED PROFESSIONALLY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK

Engine and Engine Cooling › Exhaust SystemFire2 injured
Filed Sep 18, 2001LA

THE FACTORY UNDERCOATING WAS PUT SO HEAVY AND SLOPPY THAT WHEN THE ENGINE EXHAUST SYSTEM HEATS UP THE UNDERCOATING DRIPS ON THE EXHAUST MANIFOLD AND EXHAUST PIPE "FLASHING" CAUSING HAZARDOUS FUMES TO ENTER THE CAB OF THE VEHICLE THRU THE AIR CONDITION DUCTS. I REQUESTED A "MATERIAL SAFETY DATA SHEET" FOR THE APPLIED UNDERCOATING FROM THE DEALERSHIP BUT HAVEN'T RECEIVED ANYTHING TO DATE. THE FUMES ENTERING THE TRUCK ARE SUSPECTED CARCINOGENS AND COULD HAVE LONG TERM AFFECTS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Dodge Ram → · Every Ram year → · How the figures are calculated →