Page 6 of 8 · complaints 251–300 of 366

2012 Dodge Ram 3500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Visibility › Windshield
Filed Apr 24, 20147,000 milesTX

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE REVERSING, THE PASSENGER'S SIDE TIE ROD FAILED. THE CONTACT MENTIONED THAT THE DRIVER'S SIDE TIE ROD FAILED ON ANOTHER OCCASION AND THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE STEERING SHAFT AND GEAR BOX. THE CONTACT WAS INFORMED THAT THE CASTOR HAD FAILED WHICH CAUSED HIS TIRES TO WEAR PREMATURELY. THE CONTACT THEN STATED THAT THERE WAS A SMALL GAP BETWEEN THE WINDSHIELD AND THE FRAME AND THE DIFFERENTIAL WAS LEAKING. THE FAILURE MILEAGE WAS 7,000.

Steering
Filed Apr 21, 201434,000 milesCO

I RECEIVED A RECALL NOTICE AND CONTACTED THE DEALER FOR SERVICE. WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR MORE THAN 30 WEEKS BECAUSE OF A RESTRICTION ON AVAILABILITY OF PARTS. CALLED BACK TWO MONTHS LATER TO FIND OUT UPDATES IF ANY AND WAS TOLD THAT I MUST NOW BRING IN THE VEHICLE FOR AN INSPECTION TO FIND OUT IF MY TRUCK NEEDS A PART REPLACEMENT OR NOT. TOOK IN AND THEY SAID YES IT DID NEED IT BUT THE PARTS ARE STILL NOT AVAILABLE AND WON'T BE FOR QUITE A LONG TIME. AM NOW WAITING FOR A CALL FROM THE DEALER AS TO PARTS AVAILABILITY AND SCHEDULING. I FIND IT RIDICULOUS THAT THERE IS A MAJOR SAFETY ISSUE BEING IGNORED AND NOT FIXED IMMEDIATELY BY THE MANUFACTURER, I USE THIS TRUCK TO HAUL HEAVY LOADS LONG DISTANCES AND COUNT ON IT FOR MY INCOME. I AM UPSET THAT THE PARTS ARE NOT AVAILABLE AND THAT I COULD BE IN DANGER OF A SERIOUS CRASH IF THEY FAIL. *TR

Suspension
Filed Apr 18, 201422,000 milesOH

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE FRONT TIRES HAD SHOWN SIGNS OF PREMATURE WEAR AND THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRONT BALL JOINTS WERE FAULTY. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,000.

Suspension
Filed Apr 18, 201427,000 milesOH

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE FRONT TIRES SHOWED SIGNS OF PREMATURE WEAR AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT BALL JOINTS WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,000.

Steering
Filed Apr 16, 2014MA

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Apr 16, 2014NV

I RECEIVED A RECALL NOTICE MONTHS AGO TO HAVE THE LEFT HAND BALL JOINT REPLACED. I CONTACTED THE LOCAL DEALER SEVERAL TIMES (ELKO MOTOR COMPANY ELKO, NEVADA) AND THEY ARE TELLING ME THEY ARE NOT GETTING THE PARTS FROM THE FACTORY. I BELIEVE THE DEALER. I AM CONCERNED ABOUT WHAT COULD HAPPEN PULLING MY 42' TOY HAULER IF THIS FAILS. *TT

Steering › Linkages › Tie Rod Assembly
Filed Apr 15, 20148,000 milesTX

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE TIRES WERE WEARING PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES. THE TECHNICIAN DIAGNOSED THAT THE TIE ROD AND BOLT JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 31,300.

Steering
Filed Apr 11, 2014OR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Apr 10, 2014156,894 milesIN

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE HAULING A TRAILER AT 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE DEALER REPLACED THE PRESSURE RELIEF VALVE, THE FUEL FILTER TWICE, THE FUEL PUMP WAS REPLACED THREE TIMES, THE FUEL CANISTER HOUSING WAS REPLACED FOUR TIMES, AND THE SOFTWARE WAS UPDATED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,894 AND THE CURRENT MILEAGE WAS 177,000.

Steering
Filed Apr 4, 2014AK

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Apr 4, 2014TX

I RECEIVED A NOTICE IN MAIL FOR RECALL ON LEFT TIE ROD BALL STUD COULD CRACK AND CAUSE LOSS OF CONTROL. I CALLED THE DEALER LONE STAR CHRYSLER IN CLEBURNE THEY TOLD ME THERE WAS 81 PEOPLE WAITING ON THIS PART BECAUSE THEY ONLY RELEASE 1 PART EVERY 7 DAYS. THAT WOULD PUT ME ALMOST A YEAR TO WAIT ON A MAJOR STEERING COMPONENT. THIS IS UNACCEPTABLE. *TR

Steering
Filed Apr 3, 2014LA

I RECEIVED A VEHICLE SAFETY RECALL IN JANUARY 2014. I CALLED[XXX] IN GONZALES LOUISIANA TO MAKE AN APPOINTMENT ON JANUARY 6TH. THEY TOLD ME TO CALL BACK AFTER JANUARY 16TH. SO I DID AND THEY PUT ME ON A WAITING LIST. I CALLED BACK ON FEBRUARY 27TH AND THEY SAID THAT I WAS 7TH ON THE LIST. I CALLED BACK LAST WEEK AND THEY TELL ME THAT THE REPLACEMENT PARTS ARE BEING RECALLED. I AM CONCERNED ABOUT MY SAFETY WHILE DRIVING THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Apr 3, 20144,000 milesID

RECALL N49/NHTSA 13V-529.... THERE IS A MAJOR RECALL ON OUR TRUCK, CHRYSLER HAS NO PARTS TO FIX ANY OF THESE TRUCKS, WE ARE DRIVING VEHICLES THAT THE LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS AND COULD CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING...HOW WOULD YOU LIKE TO BE DRIVING THIS TRUCK WHEN THIS HAPPENS??? WE ARE IN OUR 70S, WE BOUGHT A NEW TRUCK SO WE WOULD NOT HAVE VEHICLE PROBLEMS AND COULD TRAVEL WITHOUT WORRY. NOW WE HAVE A HUGE WORRY AND DODGE COULD CARE LESS...THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE AND WE ARE DRIVING A TIME BOMB BECAUSE THEY CANNOT FIX THEM, WE WANT THE PARTS TO FIX THE TRUCK OR WE WANT OUR MONEY BACK SO WE CAN BUY A VEHICLE WE DO NOT HAVE TO WORRY ABOUT. WE LIVE IN A VERY RURAL AREA AND HAVE TO TRAVEL LONG DISTANCES FOR MEDICAL AND APPOINTMENTS, WE WANT SOMETHING DONE NOW NOT LATER...WE NEED A SAFE VEHICLE...I HAVE WRITTEN TO OUR SENATORS AND CONGRESSMEN... *TR

Steering
Filed Apr 2, 2014VT

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT IN DECEMBER 2013, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Apr 2, 20148,245 milesWA

SAFETY RECALL N49/NHTSA 13V-529.I TRIED TO GET FIXED IN ABBEVILLE LA.,YUMA AZ.ALSO CALLED DAVE SMITH KELLOGG ID.NO PARTS AVAILABLE.WANT ON RECORD I HAVE TRIED TO GET FIXED.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Mar 31, 20144,430 milesTX

TOOK MY VEHICLE IN TO HUFFINES CHRYSLER JEEP DODGE RAM PLANO FOR RECALL ON 1/29/14. THEY INSPECTED AND FOUND MY TRUCK NEEDS THE REPAIR. THEY ALLEGEDLY ORDERED THE PART (HAVE INVOICE) AND HAVE NOT HEARD FROM THEM SINCE. I CALLED THEM 2/13, 2/27, 3/5 AND 3/31. THEY DO NOT RETURN CALLS. IT HAS BEEN > 60 DAYS AND NO RESPONSE. THEY HAVE 3 CONTACTS NUMBERS AVAILABLE FOR ME AND THEY ALL HAVE VOICE MAIL AND CALLER ID. I USE THIS TRUCK TO PULL A 15,000 POUND TRAILER. DRIVING AROUND WAITING FOR A TIE ROD TO FAIL IS UNACCEPTABLE. MY POINT-OF-CONTACT IN SERVICE AT HUFFINES IS:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Mar 30, 2014AL

I CAN NOT GET MY TRUCK FIXED BECAUSE THE DEALER TELLS ME THEY CAN NOT GET THE PARTS,WHAT IS THE PROBLEM. *TR

Steering
Filed Mar 28, 2014FL

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT WAS STATED THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

Steering
Filed Mar 27, 2014CT

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THEY WERE ONLY RECEIVING ONE REPAIR KIT EVERY THREE WEEKS HOWEVER, THEY HAD NOT RECEIVED A REPAIR KIT FOR SEVERAL WEEKS AND DID NOT KNOW WHEN THE REPAIR COULD BE PERFORMED. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE VEHICLE WAS NOT EXHIBITING THE FAILURE.

Steering
Filed Mar 26, 2014WY

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 25, 2014OK

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE MANUFACTURER AND DEALER THAT THE PART WAS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS NOT AVAILABLE.

Steering
Filed Mar 25, 2014NJ

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE WAS CONCERNED FOR HER SAFETY BECAUSE THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED A FAILURE. UPDATED 5/13/14*CN UPDATED 05/15/14

Steering
Filed Mar 24, 2014NY

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER INFORMED THAT THE PART WOULD NOT BECOME AVAILABLE UNTIL THE MIDDLE OF APRIL 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 24, 2014WA

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE OVER THREE MONTHS AGO. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 24, 2014CA

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 05-09-14 *BF H THE CONSUMER STATED THE PART HAD NOT BEEN ORDERED FOR THE TRUCK. UPDATED 05/13/14

Steering
Filed Mar 21, 2014CA

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THE REPAIR FOR NHTSA CAMPAIGN NUMBER (13V529000) STEERING, HAD EXCEEDED A REASONABLE WAIT TIME. THE DEALERSHIP CONTINUED TO ADVISE THE CONTACT THE PART HAD BEEN ORDERED, HOWEVER IT HAD NOT BEEN RECEIVED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Steering
Filed Mar 21, 2014MN

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REPLACEMENT PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE AVAILABILITY OF THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 21, 2014FL

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 20, 2014WY

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 20, 2014VA

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION LETTER DECEMBER 2013. THE DEALER ADVISED THAT THE PART HAD TO BE RECALLED AND A NEWLY DESIGNED PART WOULD POSSIBLY BECOME AVAILABLE BY THE END OF APRIL. THE VIN WAS NOT AVAILABLE. THE VEHICLE DID NOT EXHIBIT A FAILURE.

Electrical System
Filed Mar 18, 20148,000 milesTX

IN AUGUST 2012 THE ENGINE WARNING LIGHT CAME ON. IT WAS TAKEN TO DODGE DEALER NUMEROUS TIMES FOR REPAIR. THEY WOULD RESET SAYING CHRYSLER WOULD NOT ALLOW REPAIRS. IN OCTOBER THE DODGE DEALER KEPT THE VEHICLE UNTIL A WEEK OR SO BEFORE CHRISTMAS 2012. THE ENGINE WARNING LIGHT HAS STAYED OFF. HOWEVER WITHIN A FEW DAYS OF THE VEHICLES RETURN, I RECEIVED A RECALL NOTICE REGARDING THE LEFT TIE ROD BALL STUD....WHICH COULD CAUSE CRASH WITHOUT WARNING. I IMMEDIATELY CALLED THE DODGE DEALER. HE SAID CHRYSLER WAS NOT SUPPLYING THE REPAIR PARTS. HE PUT ME ON A LIST. I HAVE CALLED THE DEALER MANY TIMES AND HE SAYS I AM AT THE TOP OF THE LIST FOR REPAIRS BUT CHRYSLER IS ONLY SHIPPING ONE OR TWO PARTS FOR THE REPAIRS PER MONTH. *TR

Steering
Filed Mar 18, 2014TX

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE TO HAVE THE REPAIRS FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE VEHICLE HAD NOT EXPERIENCE A FAILURE.

Steering
Filed Mar 17, 2014FL

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 14, 2014AL

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 14, 2014WY

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE PARTS NEEDED FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE NOT AVAILABLE. THE CONTACT WAS CONCERNED ABOUT HIS SAFETY. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.

Steering
Filed Mar 13, 201415,527 milesAZ

RE: SAFETY RECALL N49 / NHTSA / 13V - 529 ON MAR 12, 2014 I RECEIVED THIS RECALL NOTICE. I'M CURRENTLY WINTERING IN YUMA, AZ AND ABOUT TO RETURN TO ALBERTA ON MARCH 28. THE FISHER DODGE, YUMA CONFIRMED THE RECALL IS NECESSARY HOWEVER THEY HAVE 200 VEHICLES ON BACKLOG AND THEY RECEIVE ABOUT ONE REPLACEMENT PART PER WEEK. I THEN PHONED MY HOME DEALER (COCHRANE DODGE) AND THEY HAVE 6 PAGES OF BACKLOG AND ONLY RECEIVE A REPLACEMENT PART EVERY COUPLE OF WEEKS. I AM PULLING A 10,000 PLUS POUND FIFTH WHEEL TRAILER AT INTERSTATE SPEEDS FOR ABOUT 2500 KMS. NEEDLESS TO SAY, MY WIFE AND I ARE VERY CONCERNED. THE YOUR SAFETY RECALL LETTER STATES "IF YOUR DEALER FAILS TO REMEDY THIS DEFECT...WITHIN A REASONABLE TIME, YOU MAY SUBMIT A WRITTEN COMPLAINT". I THINK SEVERAL MONTHS (IF NOT YEARS) IS TOO LONG TO WAIT FOR THIS STEERING COMPONENT RECALL REPAIR. *TR

Steering
Filed Mar 12, 2014CA

DODGE RAM 5500. CONSUMER WRITES IN REGARDS TO TIE ROD BALL STUD RECALL NOTICE FOR SEVERAL VEHICLES. *SMD THE DEALER INFORMED THE CONSUMER, THEY COULD ONLY PERFORM THE RECALL, ON ONE VEHICLE AT A TIME, AND THE VEHICLES WOULD HAVE TO BE INSPECTED, BEFORE THE PART COULD BE ORDERED.

Steering
Filed Mar 12, 2014NJ

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT IN JANUARY 2104, HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. *TR

Steering
Filed Mar 11, 2014MT

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE WAS VERY CONCERN ABOUT HIS SAFETY SINCE THE PARTS FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 11, 2014ND

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) IN FEBRUARY 2014. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN WAS UNAVAILABLE.

Steering
Filed Mar 11, 201421,000 milesMS

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THE FRONT END OF THE VEHICLE WOULD ABNORMALLY PULL TOWARD THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN ALIGNMENT AND TIRE ROTATION WAS PERFORMED. THE DEALER ALSO ADVISED THAT THE TIRES WERE PREMATURELY WORN FROM THE SIDE, WHICH COULD HAVE POSSIBLY BEEN A RESULT OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT'S VEHICLE WAS INCLUDED IN THE RECALL BUT HE WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT CALLED SEVERAL LOCAL DEALERS AND ALL ADVISED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 04/29/14 MA

Steering
Filed Mar 11, 2014TX

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT IN DECEMBER 2013, SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE SERVICED NUMEROUS TIMES BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/12/14 MA *TR

Steering
Filed Mar 10, 2014FL

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A REASONABLE TIME FRAME IN WHICH THE VEHICLE WOULD BE SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Steering
Filed Mar 10, 2014WI

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) JANUARY 2013. THE CONTACT STATED THAT HE TRIED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Steering
Filed Mar 8, 201414,000 milesNV

DRIVING ON FREEWAY, WENT TO CHANGE LANES AND THEN ALL OF A SUDDEN THE FRONT OF THE VEHICLE STARTED TO SHAKE ERRATICALLY ALMOST CAUSING ME TO WRECK AND/OR HIT OTHER VEHICLES. COULD NOT STOP THE VEHICLE AND IT STARTED TO LOSE CONTROL. HAD TO COME TO A COMPLETE STOP ON THE FREEWAY IN ORDER FOR THE VEHICLE TO STOP SHAKING. I HAVE MADE SEVERAL COMPLAINTS AND ATTEMPTS TO HAVE THE VEHICLE REPAIRED BUT THE DEALERSHIP KEEPS TELLING ME THAT THEY CANNOT FIX AND DO NOT HAVE THE PARTS. I HAVE ALSO CONTACTED CHRYSLER DIRECTLY AND THEY DO NOT HAVE A TIME FRAME FOR THE PARTS. I EXPLAINED THE SEVERITY OF THE SITUATION ALMOST CRASHING AND THEIR RESPONSE WAS "THAT WOULD BE UNFORTUNATE". NO HELP AT ALL! SAID I WOULD NEED TO GO ON A WAITING LIST. *TR

Steering
Filed Mar 7, 2014PA

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT THEY WERE ONLY RECEIVING ONE RECALL KIT PER WEEK. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE RECALL REPAIR WOULD BE PERFORMED. THERE ARE NO FAILURES AT THIS TIME. *TR

Steering
Filed Mar 7, 2014TX

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE COULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Steering
Filed Mar 6, 2014MI

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Steering
Filed Mar 6, 2014WA

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALERTED OF THE PROBLEM. HOWEVER, THEY DECLINED TO PROVIDE PART AVAILABILITY INFORMATION TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/18/14

Steering
Filed Mar 4, 2014PA

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE TO COMPLETE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Dodge Ram 3500 → · Every Ram 3500 year → · How the figures are calculated →