TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/31/14*LJ THE CONSUMER WAS PLACED ON A WAITING LIST. UPDATED 04/01/14
2012 Dodge Ram 2500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
RECEIVED NOTICE OF SAFETY ISSUE WITH STEERING COMPONENTS AND WAS TOLD IT WOULD BE MORE THAN A YEAR TO WARRANTY THE PROBLEM. THIS IS NOT ACCEPTABLE AS THIS IS A SAFETY ISSUE AND WE TOW WITH THIS TRUCK!!!! FURTHER MORE I TRIED TO CALL THE [XXX] # AND GOT NOTHING BUT A SALES PITCH AND WHEN ANSWERING NOT INTERESTED I WAS HUNG UP ON TWICE! WHY ARE GOVERNMENT LINES BEING USED FOR SALES PITCHES RATHER THAN SERVICE? BECAUSE OF THIS I HAVE NOT BEEN ABLE TO FILE A COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE NOT HAD AN ACCIDENT, BUT THERE IS SERIOUS POTENTIAL FOR ONE. REGARDING CHRYSLER SAFETY RECALL N49 / NHTSA 13V-529: THIS IS A RECALL FOR A SERIOUS PROBLEM THAT CAN AFFECT THE VEHICLE'S STEERING. TWO DIFFERENT DODGE DEALERS HAVE TOLD ME THAT THEY CAN ONLY ORDER A FEW PARTS EACH WEEK. HERE IN SUSANVILLE, CA, THERE ARE AT LEAST 37 TRUCKS ON THE REPAIR LIST, AND CHRYSLER CAN ONLY DELIVER 1 PART PER WEEK! THE LAST PERSON ON THAT LIST HAS TO WAIT 9 MONTHS TO GET HIS TRUCK FIXED. IN THE MEANTIME, WE ALL HAVE TO DRIVE ON MOUNTAIN ROADS AND RISK LOSING OUR STEERING. THIS IS ATROCIOUS. *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000(STEERING). THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY WHEN DRIVING THE VEHICLE BECAUSE THE PARTS NEEDED TO COMPLETE THE REPAIR WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 3,000. *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 04/17/14*LJ
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL APRIL OF 2014. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NHTSA RECALL NOTICE FOR CAMPAIGN 13V529000 (STEERING) AND THE PART WILL NOT BE AVAILABLE FOR THE SIX WEEKS. THE DEALER AND THE MANUFACTURER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500 . THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE DEALER ADVISED THAT ONE REMEDY PART PER WEEK WAS BEING SENT BY THE MANUFACTURER TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING), HOWEVER THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000(STEERING) HAS SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR AT LEAST ANOTHER YEAR BECAUSE THE MANUFACTURER WAS ONLY ISSUING ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE REMEDY PERFORMED HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER WAS NOT ABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500 HD. THE CONTACT WAS DRIVING 30 MPH WHEN THE LEFT SIDE TIE ROD END SNAPPED AND CAUSED THE LEFT SIDE OF THE VEHICLE TO COLLAPSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. ..UPDATED 02-28-14 *BF UPDATED 03/18/2014 *JS
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE FAILED TO RESPOND TO BRAKING ATTEMPTS. THE CONTACT STATED THAT HE HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER FOR THE BRAKES ENGAGE. IN ADDITION, THE ENGINE RPMS WERE EXCESSIVELY HIGH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT NO CAUSE FOR THE FAILURE WAS DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 04/14/14*LJ UPDATED 04/22/14
WHILE DRIVING ON THE HIGHWAY TRAFFIC AHEAD WAS COMING TO A STOP BECAUSE OF A TRUCK MAKING A LEFT HAND TURN I APPLIED THE BRAKES AND THE ENGINE CONTINUED TO STAY AT THE SAME SPEED.I AVOIDED AN ACCIDENT BY SHIFTING INTO NEUTRAL AND NOTICED THAT THE ENGINE WAS RUNNING AT 1,800 RPM.I THEN PUT THE TRUCK INTO DRIVE WITH THE BRAKES APPLIED AND IT STARTED TO DOWNSHIFT THE TRANSMISSION VERY HARD. THIS OCCURRED SEVERAL OTHER TIMES AS I DROVE HOME. I TOOK THE TRUCK TO THE DEALER THE NEXT MORNING AND HAD IT SERVICED FOR A RECALL AND THE PROBLEM OF A STUCK THROTTLE WHICH I THOUGHT TO BE THE PROBLEM.I WAS CALLED BACK TO PICK UP THE TRUCK ON 1/10/2014 AND IMMEDIATELY HAD THE SAME PROBLEM LATER THAT DAY. I TOOK THE TRICK BACK TO THE DEALER ON 1/13/2014 AND HAVE YET TO RECEIVE AN ANSWER TO THE PROBLEM ONLY THAT THEY CAN NOT FIND A PROBLEM WITH IT. THIS CONCERNS ME VERY MUCH AS THIS CONDITION COULD AND WILL IN THE FUTURE CAUSE AN ACCIDENT,INJURY OR DEATH SHOULD IT OCCUR AGAIN. *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THE CONTACT THAT THE DEALER WOULD RECEIVE ONE PART EVERY SEVEN DAYS AND THAT THE CONTACT WOULD NEED TO SCHEDULE AND APPOINTMENT FOR RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE MAKING A TURN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE WOULD NOT BECOME AVAILABLE FOR APPROXIMATELY THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 02/11/14*LJ THE CONSUMER STATED THE FAILURE OF THE STEERING OCCURRED WHILE DRIVING 20-25 MPH ON CURVED ROADS. WHEN HE MADE A RIGHT TURN, THE STEERING LOCKED-UP AND THE VEHICLE DRIFTED INTO ONCOMING TRAFFIC LANE. THE CONSUMER ALMOST HAD TO COME TO A COMPLETE STOP IN ORDER FOR THE STEERING TO UN-LOCK. THE DEALER INFORMED IT WOULD BE 3-4 MONTHS, BEFORE THE VEHICLE COULD BE REPAIRED, DUE TO LACK OF PARTS.
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A DATE OF AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE A 2012 RAM 2500 HEAVY DUTY AND MY LEFT FRONT AXLE SEAL STARTED LEAKING. THE DEALER FIXED IT. NOW 11 MONTH LATTER IT LEAKED AGAIN . THEY REPLACED IT AS WARRANTY. NOW ONE WEEK LATTER STARTED LEAKING AGAIN. DEALER STILL DOES NOT KNOW WHAT IS GOING ON. *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE IN REVERSE AT APPROXIMATELY 1 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE OUTER TIE ROD WAS FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL BECAUSE THE DEALER HAD PERFORMED MODIFICATIONS PRIOR TO THE VEHICLE BEING PURCHASED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,970.
THE HEADLIGHTS ARE NOT ADEQUATE TO SEE SAFELY AT NIGHT. THE LIGHTS DO NOT SHINE FORWARD OF THE VEHICLE ENOUGH TO BE ABLE TO SEE WHAT IS AHEAD AT NIGHT, SUCH AS CURVES IN THE ROAD. ALSO, THE LIGHTS DO NOT PROJECT TO THE SIDE OF THE VEHICLE ENOUGH TO SEE WHEN MAKING A HARD TURN TO THE RIGHT OR LEFT. THEY DO NOT PROVIDE ANY LIGHT AT ALL WHEN TURNING. I SOMETIMES HAVE TO ROLL DOWN THE WINDOW AND STICK MY HEAD OUT TO SCAN FOR OBSTACLES AS BEST AS I CAN ON DIMLY LIT ROADWAYS. I CAN USE MY HIGH BEAM LIGHTS IN TRAFFIC AND NEVER GET FLASHED BY OTHER DRIVERS DUE TO MY LIGHTS BLINDING THEM. *TR
I WAS DRIVING UP TO A STOP SIGN WHEN MY BRAKES GOT VERY HARD. WHEN I WENT TO TURN, IT WAS ALMOST IMPOSSIBLE. EVERY TIME I PUSH THE BRAKES THE STEERING LOCKS UP BUT WHEN I ACCELERATE I GET THE STEERING BACK. I ALMOST RAN OFF THE ROAD INTO A DITCH. *TR
THE HEADLIGHTS ON THIS MODEL DODGE RAM (2500 SLT MEGA CAB) DO NOT PROVIDE ADEQUATE ILLUMINATION AT NIGHT. MY HEADLIGHTS ARE ADJUSTED PROPERLY FOR ALIGNMENT BY THE DEALER BUT THE BULBS JUST DO NOT PROVIDE ENOUGH LIGHT AHEAD OR TO THE SIDE OF THIS VEHICLE. THE DEALER CAN ONLY "CHECK THE CONNECTORS FOR PROPER INSTALLATION" UNDER WARRANTY. I HAVE NOT BEEN ABLE TO GET A RESPONSE FROM CHRYSLER. *TR
ON MONDAY 9-2-2013 I DROPPED OF MY TRUCK AND TOOK MY CAR FOR A RIDE. WHEN I RETURNED TO GET MY TRUCK FOR WORK I REALIZED THAT THE CENTER DASH HAD CAUGHT ON FIRE.THE TRUCK WAS FULL OF SMOKE SO I DISCONNECTED THE BATTERY AND CALLED MY INSURANCE COMPANY. ON 9-3-2013 I CONTACTED CHRYSLER CORPORATION TO REPORT THE INCIDENT BUT I AM NOT GETTING ANY CALL BACKS FROM THEM SO KNOW IM LETTING THE INSURANCE COMPANY HANDLE IT.I HAVE OBTAINED A SURVEILLANCE TAPE COPY OF THE FIRE. *TR
WHILE BACKING OUT OF A PARKING SPACE AND PLACING THE VEHICLE IN DRIVE TO GO FORWARD, I HEARD A LOUD CLUNK. STOPPED FOR A MOMENT AND CHECKED UNDERNEATH AND FOUND THAT THE LEFT FRONT TIRE ROD HAD BROKEN OFF AND WAS HANGING ALMOST TO THE GROUND. I TOOK IT TO MY REGULAR PLACE FOR MAINTENANCE AND HAD IT REPAIRED. MY RESEARCH FOUND THAT THERE IS A RECALL FOR YEAR MODELS UP THROUGH 2011 BUT NONE FOR 2012. *TR
THIS IS A CNG TRUCK WITH A 35 GAL GASOLINE TANK AND TWO 9 GAL CNG TANKS --- THE TRUCK WAS PURCHASED TO SAVE FUEL MONEY BY USING PRIMARILY CNG THE TRUCK COMPUTER PROGRAM SWITCHES THE CNG TO USE GASOLINE TOO OFTEN . WE USE 1/4 TANK OF GASOLINE EVERY WEEK -- THE TRUCK IS A CNG VEHICLE NOT A GASOLINE TRUCK -- THE DEALER SAYS RAM IS COMING UP WITH A NEW COMPUTER PROGRAM THE CORRECT THIS ALTHOUGH NONE OF THE DEALERS CAN TELL US WHEN. *TR
I WAS DRIVING SLOWLY FORWARD IN A PARKING LOT. I TURNED LEFT AND MY LEFT TIE ROD BROKE. I WAS UNABLE TO MOVE AND HAD TO HAVE THE VEHICLE TOWED TO THE NEAREST DODGE DEALERSHIP. *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS UNABLE TO ENGAGE THE VEHICLE INTO LOCK MODE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE LOCKER GEAR KIT, ACTUATOR AND A CARRIER WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 17,000. ...UPDATED 06-19-13 *BF THE CONSUMER STATED THE RING AND PINION WERE NOT REPLACED, AS THE PARTS WERE ON BACK ORDER. UPDATED 06/27/13
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT THE COMPUTER SYSTEM WOULD NOT WORK IN COLD WEATHER, CAUSING ALL OF THE GAUGES TO MALFUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT LOCATE OR DIAGNOSE ANY FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED WHO INFORMED HIM TO TAKE THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,487.
I BOUGHT A 2012 RAM 2500 CREW CAB 4X4 MADE IN MEXICO 10TH MONTH OF 2011. I BOUGHT THE TRUCK DEC 28TH 2011 NEW. THE TRUCK WAS PULLING TO THE LEFT AND UNDER A LOAD YOU CAN NOT CONTROL THE TRUCK. UNDER A LOAD, IT WANTS TO DART ALL OVER THE ROAD IF YOU HAVE SOMETHING HOOKED TO THE BUMPER. TOOK THE TRUCK TO 3 DODGE DEALERS COMPLAINING ABOUT THIS ABOVE PROBLEM. DODGE SAYS THERE WAS NOT A PROBLEM WITH THIS TRUCK WHATSOEVER. BUT, AFTER HOOKING THE TRAILER TO MY 2009 GMC DIESEL WITH NO PROBLEM AT ALL TOWING I KNEW IT WAS THE DODGE TRUCK THAT I WAS HAVING PROBLEMS WITH. DODGE STILL DIDN'T WANT TO ADMIT THAT THERE WAS A PROBLEM WITH THIS DODGE TRUCK. I TOOK THE DODGE TO A FRAME SHOP. THE FRAME SHOP CALLED ME IN LESS THAN A HOUR REQUESTING THAT I RETURN TO THE SHOP, SO THEY COULD SHOW ME THE PROBLEMS WITH THE FRAME. THE FRAME IS OFF FROM PLUS 5 MM TO MINUS 23 MM OFF CENTER. THE REAR END IS SITTING ABOUT AN INCH CLOSER ON ONE SIDE THAN THE OTHER MAKING THE TRUCK WANT TO TURN LEFT ALL THE TIME. THE BED ON THE TRUCK SITS CROOKED TO THE CAB. DODGE STILL DON'T WANT TO FIX THE TRUCK. I HIRED A LAWYER BUT DODGE HAS NOT REPLIED. I THINK IT IS TIME THAT THE FEDERAL GOVERNMENT STEPPED IN ON THIS MATTER. BECAUSE I HAVE A FACTORY DEFECTIVE VEHICLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CORRECTION OF SPEED TO ENTRY MADE THIS DATE FOR VIN#[XXX] IS 45 MPH. FAILURE MILEAGE IS AT 300 MILES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ON 12/29/2011 I BOUGHT THE 2012 DODGE RAM 2500 DIESEL 4X4 4 DOOR TRUCK. THE TRUCK WAS BUILT THE 10TH MONTH OF 2011. THE NIGHT THAT I BOUGHT THE ABOVE TRUCK ON MY WAY HOME THE TRUCK STARTED PULLING TO THE LEFT. BEING NIGHT TIME I COULD NOT GET OUT TO CHECK IT. ON JAN. 2, 2012 I RETURNED TO THE DEALER AND STATED THAT THE TRUCK WAS PULLING TO THE LEFT. THEY STATED THAT THE TRUCK HAD BEEN ON THEIR LOT 6 MONTHS AND THAT THE TIRES MORE LIKELY HAD FLAT SPOTS IN THEM FROM SITTING SO LONG AND IT WOULD WORK THEIR WAY OUT IN 500 MILES OR SO. AFTER 500 MILES THE TRUCK WAS STILL PULLING THE LEFT. I TOOK IT THE DODGE DEALERSHIP. THEY SAID NOTHING WAS WRONG. BUT, THEY DID X ROTATE MY TIRES AND SAID IT SHOULD TAKE CARE OF THE PROBLEM. EVERYTIME YOU TOWED WITH THE TRUCK YOU COULD NOT HOLD IT IN THE MIDDLE OF THE ROAD. BF GOODRICH PUT ME ON A NEW SET OF TIRES HOPING TO CORRECT THE PROBLEM. IT DID NOT. I TOOK IT TO 2 MORE DODGE DEALERS AND THEY CHECK THE FRONT END BUT DID NOT CORRECT MY PROBLEM. I HAVE FILED COMPLAINTS WITH DODGE COMPLAINT DEPARTMENT, CASE # 21958388 AND THEY WANTED ME TO TAKE IT TO MORE DODGE FRONT END SHOPS. I REFUSED TO SINCE I HAD TAKEN IT TO 3 ALREADY AND I TOOK IT TO A CERTIFIED FRAME SHOP TO SEE IF THEY COULD FIND OUT WHAT WAS WRONG WITH THE TRUCK. THE FRAME SHOP CALLED ME BACK AND STATED THAT THE FRAME HAD SO MANY DEFECTS THAT IT WAS UNREPAIRABLE AND IF I WOULD COME TO THE SHOP THEY WOULD SHOW ME SOME OF THE PROBLEMS. EVERYTHING THEY SHOWED ME WAS FROM 5 MM TO 25 MM OFF
YOU CAN NOT CONTROL THE MOVEMENT OF THE TRUCK WHEN TOWING. IT WONDERS FROM SIDE TO SIDE OF THE ROAD. TOOK TO DEALER TO HAVE THE FRONT END CHECKED. IT CHECKED OK. BF GOODRICH INSTALLED 4 NEW TIRES AT 1900 MILES. TRUCK STILL ROAD WALKS WHEN TOWING. THE ONLY WAY TO STOP IT IS TO APPLY THE BRAKES. OTHERWISE, THE SWAYING MOTION OF THE TRUCK, WILL MAKE YOU LEAVE THE ROAD. I KNOW IT IS NOT THE TRAILER THAT I AM TOWING. REASON #1: I HAVE ALL THE SAFETY EQUIPMENT TO TOW THIS TRAILER PROPERLY. REASON #2: IS THAT I HOOKED THE SAME TRAILER ON MY 2009 GMC DIESEL 2500 AND THE TRAILER TOWED PERFECTLY. I DID THIS ON THE SAME ROAD, ON THE SAME DAY. THIS DODGE 2500 DIESEL LEFT THE ROAD WITH ME TWICE WHILE TOWING THE SAME TRAILER. THE FURTHER YOU DRIVE THE TRUCK, THE WORSE THE TOWING PROBLEM IS. SO FAR, DODGE CAN NOT FIND THE PROBLEM WITH THE DODGE 2500 DIESEL. THIS IS DEFINITELY A SAFETY PROBLEM. IF YOU TRY TO TOW OVER 40 MILE PER HOUR. WITH MY 2009 GMC DIESEL, I CAN TOW THIS TRAILER AT SPEEDS UP TO 70 MILES PER HOUR WITH NO PROBLEMS WHATSOEVER. IF DODGE CAN'T FIX THIS TRUCK, (A $50,000 TRUCK), I FEEL THAT I SHOULD GET A FULL REFUND OF THE PURCHASE PRICE. BECAUSE OF RIGHT NOW, IT IS DEFINITELY A LEMON. SOMEONE IS GOING TO GET KILLED IF THE PROBLEM IS NOT CORRECTED. THE REASON I BOUGHT THE TRUCK WAS TO TOW WITH IT. WHICH I CAN NOT DO, BECAUSE IT IS TOO MUCH OF A SAFETY RISK AND THE OTHER DRIVERS ON THE INTERSTATE. I SINCERELY HOPE THAT YOU WILL CHECK INTO THIS MATTER. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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