Page 4 of 6 · complaints 151–200 of 283

2012 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Steering
Filed Jul 28, 2015180,000 milesGA

I WAS DRIVING DOWN I 10 TODAY GOING 70 MY TRUCK STARTED VIGOROUSLY SHACKING AND MAKING MY TRUCK RUN OFF THE ROAD IT WAS ALL I HAD TO KEEP FROM CRASHING MY FRONT END OR READ END FELT LIKE IT LOCKED UP THEN I TRIED PULLING OFF AND MY TRUCK HAD LITTLE POWER IT TOOK SEVERAL MINUTES TO GET IT RUNNING RIGHT AGAIN BUT EVERY BUMP I HIT THE SAME PROBLEM HAPPENED I LOOKED UNDERNEATH MY TRUCK AND COULD SEE FLUID COMING FROM MY STEERING COLUMN THIS HAPPENED LITERALLY AT 180000 MILES AT 86000 MILES MY 2012 DIESEL EXHAUST FILTER CLOGGED COMPLETELY UP AND THE DEALER SAID IT WASN'T COVERED UNDER THE 100000 MILE WARRANTY I PAID $934 TO HAVE IT REPAIRED I BELIEVE THAT I HAVE EXHAUST PROBLEM S STILL TOO.

Steering
Filed Jul 27, 201540,000 milesGA

WHILE ENTERING HIGHWAY AND GETTING UP TO SPEED ONTO I95, TRUCK STARTED TO VIBRATE. I BACKED OFF THEN TRIED AGAIN TO ACCELERATE, AT THIS TIME THE STEERING WHEEL VIOLENTLY SHOCK IN MY HANDS LEFT AND RIGHT RAPIDLY. I LET OFF SPEED AND IT WASN'T UNTIL I GOT INTO THE BREAK DOWN LANE AT APPROX. 45 MPH THAT I WAS ABLE TO STEER THE VEHICLE WITHOUT ANY SHAKING OF THE STEERING WHEEL. I THEN PULLED OUT AGAIN AND RESUMED. THE INCIDENT HAS HAPPENED A FEW ADDITIONAL TIMES MOSTLY WHILE TRANSFERRING FROM SOLID PAVEMENT TO CROSSING BRIDGES. I MADE APPOINTMENT DISCUSSING THE ISSUE. I TOOK TRUCK IN THEY ROTATED TIRES AND IT WAS GONE FOR A LITTLE WHILE. NOW HERE IT IS JULY AND THE TRUCK IS STARTING TO REACT THAT WAY AGAIN, MOSTLY WHILE TRAVELING ON BRIDGES. THE LEFT ARM HAD PREVIOUS BEEN REPLACED AND STILL HAVE THIS ISSUE.

Electrical System
Filed Jul 27, 2015FL

I HAVE RECEIVED A NOTICE OF RECALL 2 TIMES SINCE DECEMBER 1,2014 FOR DIESEL FUEL HEATER ELECTRICAL CONNECTOR AND HAVE BEEN TO THE DODGE DEALER SEVERAL TIMES TO GET THIS TAKEN CARE OF. THE DEALER STATES THAT THEY DO NOT HAVE THE PARTS. THIS HAS BEEN OVER 8 MONTHS NOW AND I AM NOW EXPERIENCING ELECTRICAL PROBLEMS WITH THIS VEHICLE AS WELL AS WHAT APPEARS TO BE A STICKING THROTTLE AS I DRIVE. THIS IS A SERIOUS SITUATION AS THE VEHICLE DOES NOT SLOW DOWN WHEN RELEASING THE THROTTLE. IT ALSO AT IDLE WILL INCREASE THE RPM ON IT'S OWN. UPDATE 9/15/15*CW THE FUEL HEATER WAS FIXED. THE ELECTRICAL PROBLEM STILL EXISTS WITH HIGH IDLE AND THE VEHICLE ONLY SLOWED DOWN WHEN THE BRAKE WAS APPLIED. THE HIGH IDLE AND CONSTANT INSTANCES OF FAILURE OF THE VEHICLE TO SLOW DOWN WAS A RECURRING PROBLEM AS WELL AS THE INABILITY TO OBTAIN INFORMATION FROM THE VEHICLES INFORMATION PORT STILL EXISTS. UPDATED 10/01/15*JB

Steering
Filed Jul 27, 201560,000 milesOH

WHEN ACCELERATION FROM A START AND TURING TO THE RIGHT I HEAR A GRINDING NOISE UNDER THE DASH ..AROUND THE ENGINE COMPARTMENT. HAD A RECALL ON THIS TRUCK LESS THAN A YEAR ....... DEALERSHIP INDICATED THAT THIS WOULD HELP ....... THE NOISE STILL EXISTS AND HASN'T AFFECTED THE PERFORMANCE OF THE TRUCK....... I AM MORE CONCERNED WITH THIS NOISE SINCE THE MEDIA NEWS ON DODGE RECALLS.......CONCERNED??

Power Train
Filed Jul 15, 201515,033 milesWA

AFTER RECEIVING NOTIFICATION FROM DODGE THAT PARTS WERE AVAILABLE TO CORRECT THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR (RECALL P65/NHTSA 14V-635) MY DODGE DEALER (RAIRDON DODGE, BELLINGHAM) TOLD ME THE PARTS FOR THE RECALL WERE ON BACK ORDER FROM DODGE. SUBSEQUENTLY THE CHECK ENGINE LIGHT CAME ON SHORTLY THEREAFTER AND WHEN DIAGNOSED THE PROBLEM WAS WITH THE OXYGEN SENSOR SYSTEM. ONCE AGAIN THE DEALER TOLD ME THAT THE REPAIR PARTS WERE ON BACK ORDER FROM DODGE AND THEY WOULD CALL WHEN THE PARTS ARRIVED, THIS WAS CLOSE TO A MONTH AGO AND IN THE MEANTIME THE TRUCK HAS BEEN PARKED AND NOT BEEN USED. I BELIEVE THAT THIS EXTENDED PERIOD WAITING FOR BACK ORDERED PARTS IS EXCESSIVE AND NEEDS TO BE RECTIFIED, ESPECIALLY WHEN DODGE INDICATED THAT THE PARTS FOR THE RECALL WERE AVAILABLE.

Fuel/Propulsion System
Filed Jul 7, 2015AZ

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 4, 201582,000 milesCA

DRIVING ON FREEWAY 55 MPH TOWING HEAVY DUTY CONCRETE TRAILER ( 2 AXLE 4 YARD W/REAR MOUNTED MIXER) AND TRUCK VIOLENTLY STARTED SHAKING BAD , LEAVING ME WITH NO CONTROL . HAVE INVESTED OVER$1000 IN PARTS ALONE, WITH NO LUCK. NOW AM REPLACING ALL TIE RODS AND BALL JOINTS $500 (PARTS ALONE), TO SEE WHAT HAPPENS. THOUGH I HAVE READ THERE IS NO FIX??? CANT SELL IT CUZ I OWE 36,000 AND IT IS ONLY WORTH 25,000. I AM 3 MONTHS BEHIND ON PAYMENTS CUZ I NEED TRUCK FOR WORK TO MAKE MONEY, BUT HAS BEEN IN SHOP (UNRELATED WOULD NOT START) FOR 3 WEEKS AND $1300 MORE DOLLARS, FOR SOME FUEL MODULE B.S. AND MY FINANCE COMPANY WANTS TO KNOW WHERE THEIR MONEY IS, AND WHAT IS WRONG WITH THE TRUCK? SO I ASK THEM WHICH MONTH THEY WOULD LIKE TO KNOW ABOUT. THESE TRUCKS ARE GARBAGE!!!! NEVER BUY DODGE ( PROBABLY WHY THEY CHANGED NAME OF TRUCKS TO "RAM") SOME LEGAL MAMBO JUMBO TO SAVE THEIR ASS. AND THE GOVERNMENT BAILED THEM OUT FOR WHAT???? WHAT BROUGHT ME HERE WAS A SEARCH FOR TIE RODS, CAUSE I BELIEVE THAT TO BE MY PROBLEM. AFTER READING ALL THE COMPLAINTS ABOUT TIE RODS BREAKING, I WILL NOW REPLACE ALL TIE RODS ON MY OWN DIME, BECAUSE MY LIFE IS WORTH MORE THAN $1000 DOLLARS OF PARTS. THERE IS DEFINITELY SOMETHING BEING COVERED UP. WHY IN THE HELL CAN DEALERS ONLY GET 15 PARTS (B.S.) A MONTH, BUT I CAN GO EBAY, AMAZON, (WHICH I AM BY THE WAY) AND HAVE THEM IN A COUPLE DAYS. CAUSE I AM PAYING FOR THEM? IS CHRYSLER THAT BROKE ? CRAPPY PRODUCTS, CRAPPY DESIGN, AND GUESS WHAT, NO ACCOUNTABILITY. RECI

Engine
Filed Jun 4, 2015CA

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE). THE CONTACT RECEIVED A RECALL LETTER IN JANUARY OF 2015. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed May 21, 201535,000 milesFL

I WAS GIVEN NOTICE OF RECALL ON DECEMBER 9TH 2014.RECEIVED ANOTHER NOTICE THIS MONTH ON THE FUEL HEATER. I HAVE BEEN TO THE DEALER SEVERAL TIMES AND THEY DO NOT HAVE THE PART.IT HAS BEEN OVER 6 MONTHS SINCE THE FIRST RECALL NOTICE THEN THEY SEND ANOTHER ONE AND STILL DO NOT HAVE THE PARTS.WHAT GOOD IS A RECALL OF A DANGEROUS SITUATION WITH THE VEHICLE AND THE MANUFACTURE DOES NOT SUPPLY THE PARTS! I HAVE ALSO HAD A PROBLEM AND MADE A REPORT BEFORE ABOUT THE TRUCK NOT STOPPING OR SLOWING DOWN.THE ELECTRONIC THROTTLE STICKS AND THIS IS VERY DANGEROUS.

Exterior Lighting
Filed May 18, 201520,000 milesTX

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING AT DUSK AT APPROXIMATELY 70 MPH, THE HEADLIGHTS ACTIVATED AND THEN INDEPENDENTLY DISENGAGED. THE HEADLIGHTS WERE MANUALLY ENGAGED IN ORDER TO CONTINUE DRIVING. ON A SEPARATE OCCASION, THE TAIL LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE THREE BRAKE STOP LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE TWICE DEALER, WHO INFORMED THERE WAS AN ELECTRICAL SHORTAGE WITHIN THE FUSE BOX AND THE CIRCUIT BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Fuel/Propulsion System
Filed May 2, 2015CA

IN DECEMBER CHRYSLER MAILED AN "IMPORTANT SAFETY RECALL" P65/NHTSA 14V-635. WHEN I CALLED MY LOCAL DODGE RAM DEALERSHIP TO SCHEDULE AN APPOINTMENT TO CORRECT THE SAFETY ISSUE, THEY TOLD ME THE PARTS WERE NOT AVAILABLE. FOR MORE INFORMATION I WOULD HAVE TO CALL CHRYSLER. ON 12/26/14 I WAS TOLD BY CHRYSLER THE PARTS WOULD BE AVAILABLE APRIL 2015. ON MAY 1ST, I RECEIVED A SUBSEQUENT "IMPORTANT SAFETY RECALL" P65/NHTSA 14V-635 FROM CHRYSLER, SO I CALLED MY LOCAL DOGE RAM DEALERSHIP TO SCHEDULE THE APPOINTMENT. I WAS TOLD AGAIN THE PARTS ARE NOT AVAILABLE AND I WOULD HAVE TO CALL CHRYSLER TO GET MORE INFORMATION. I DO NOT BELIEVE CHRYSLER IS TAKING THIS IMPORTANT SAFETY RECALL SERIOUSLY. THAT BEING SAID, ON THE SAFETY NOTICE IT SAYS "A LEAKING DIESEL FUEL FILTER/HEATER COULD CAUSE UNDER HOODSMOKE AND/OR AN ENGINE COMPARTMENT FIRE". *TR

Engine
Filed May 1, 2015CA

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Apr 28, 2015IL

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). TWO DEALERS STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/13/15*CN

Engine
Filed Apr 23, 2015TN

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Diesel
Filed Apr 22, 2015PA

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/11/15*CN

Engine and Engine Cooling
Filed Apr 7, 2015OK

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA THE VEHICLE WAS REPAIRED UNDER RECALL. UPDATED 11/23/2015*JS

Power Train
Filed Apr 3, 201512,800 milesWA

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. AFTER THE VEHICLE WAS STARTED IN COLD TEMPERATURES, IT ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TRANSMISSION FLUID. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 12,800.

Engine
Filed Mar 30, 2015NM

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN

Fuel/Propulsion System
Filed Mar 27, 2015AZ

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Mar 25, 2015TX

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Engine
Filed Mar 25, 2015MD

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Mar 25, 201519,000 milesMA

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE AT A DEALER FOR A ROUTINE SERVICE, THE TECHNICIAN DIAGNOSED THAT THE BALL JOINTS AND TRACK BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT STATED THAT ONE MONTH LATER, WHILE DRIVING AT 60 MPH, THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AS THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT A BOLT NEEDED TO BE SCREWED ONTO THE TRACK BAR. THE VEHICLE WAS REPAIRED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER WHO STATED THAT THE FRONT END NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. UPDATED 7/29/15*CN UPDATED 10/2/2017*CN

Fuel System, Diesel
Filed Mar 17, 2015FL

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/05/15

Fuel/Propulsion System
Filed Mar 17, 201535,000 milesFL

I WAS DRIVING AT 60 MPH WHEN I HAD TO COME TO A STOP BECAUSE OF TRAFFIC AND THE THROTTLE APPARENTLY DID NOT DISENGAGE CAUSING ME TO SLAM ON THE BRAKES HARD. ONLY AFTER A FEW SECONDS WHEN I STOPPED DID THE VEHICLE DOWNSHIFT AND RETURNED TO IDLE FUNCTION.THIS HAS HAPPENED BEFORE AND SINCE THIS INCIDENT.THE VEHICLE HAS ALSO IDLED HIGH AT TIMES AND WILL NOT SLOW DOWN WHEN REMOVING PRESSURE TO THE FUEL PEDAL.IT IS AS IF THE THROTTLE ASSEMBLY STICKS WHICH IS AN APPARENT ELECTRICAL MALFUNCTION.THIS IS AND HAS BECOME A SERIOUS SAFETY ISSUE WITH THIS VEHICLE. I HAVE MADE A COMPLAINT BEFORE AND CONTACTED DODGE RAM ABOUT THIS WITH NO SATISFACTION.I WILL BE DRAFTING A REGISTERED LETTER TO NHTS BOARD AND DODGE RAM RELEASING LIABILITY FROM THIS ISSUE UNTIL IT IS RESOLVED. I ALSO HAVE A RECALL ABOUT THE FUEL FILTER HEATER FROM DECEMBER AND STILL THE MANUFACTURE HAS NOT PROVIDED THE PARTS SO AS TO FIX THIS PROBLEM WHICH CAN CAUSE FIRES IN THE ENGINE COMPARTMENT. *TR

Engine
Filed Mar 5, 2015CA

RECALL P65, RECEIVED NOTICE IN OCT. 2014, CONTACTED DODGE DAY LETTER WAS RECEIVED. ASKED IF VEHICLE WAS SAFE TO DRIVE AT WHICH TIME THEY STATED "WE CAN NOT TELL YOU IF YOUR VEHICLE IS SAFE OR NOT", ASKED TO SCHEDULE SERVICE AND INFORMED NO PARTS AT THIS TIME...FAST FORWARD 5 MONTHS..ON THE DODGE WEBSITE IT CLEARLY STATES MY VEHICLE MUST BE INSPECTED FOR FUEL LEAK ON THIS RECALL...SO I CALL DODGE AND ONCE AGAIN I'M TOLD NO PARTS YET, THEY DON'T EVEN KNOW WHAT PARTS ARE NEEDED, SO I ONCE AGAIN ASKED IF THE VEHICLE WAS SAFE TO DRIVE AND THAT I WON'T HAVE AN ENGINE FIRE AND RECEIVED THE SAME RESPONSE AS LAST TIME...I ASKED IF AT LEAST MY VEHICLE CAN BE INSPECTED TO SEE IF IT HAS A FUEL LEAK SO I KNOW IF IT'S SAFE TO DRIVE AND THE RESPONSE WAS NO, SINCE NO PARTS, "ITS A LIABILITY ISSUE IF THEY INSPECT AND DON'T HAVE PARTS".....NOR WILL THEY PROVIDE A RENTAL AND GUESS WHAT IF IT CATCHES FIRE THEY WON'T PAY FOR IT...I DIDN'T SPEND OVER 50K TO HAVE A LAWN DECORATION, I BOUGHT THE VEHICLE TO DRIVE! *TR

Engine
Filed Mar 3, 2015CA

TL*THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Diesel
Filed Mar 3, 201523,100 milesTX

CHRYSLER HAS HAD NHTSA CAMPAIGN NUMBER: 14V635000 COMPONENT(S): ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL IN EFFECT SINCE OCTOBER 2014. MY TRUCK HAS THIS RECALL PROBLEM. I CONTINUALLY HAVE ENGINE CODE P2609 ACTIVE. I HAVE CONTACTED CHRYSLER ABOUT THIS AND ALL THEY WILL SAY IS THAT THE REPAIR PARTS ARE NOT AVAILABLE. MY TRUCK IS STILL UNDER WARRANTY BUT CHRYSLER WILL NOT REPAIR THE TRUCK. ALONG WITH THE "CHECK ENGINE LIGHT", I HAVE A DIESEL FUEL SMELL ENTERING THE PASSENGER COMPARTMENT AT VARIOUS TIMES. CHRYSLER WILL GIVE ME NO DATE AS TO WHEN THEY WILL REPAIR THIS PROBLEM. THE LOCAL DEALERS SAY THEY CAN DO NOTHING UNTIL CHRYSLER GET THE REPAIR PARTS NEEDED. IT SEEMS LOGICAL THAT IF CHRYSLER HAS ISSUED A WARRANTY ON A VEHICLE THEN THEY SHOULD BE ABLE TO REPAIR THE VEHICLE. *TR

Fuel/Propulsion System
Filed Feb 26, 201517,000 milesGA

I RECEIVED A RECALL NOTICE IN EARLY DECEMBER 2014 STATING THAT THERE IS AN ISSUE WITH A DIESEL FUEL HEATER ELECTRICAL CONNECTOR ON MY TRUCK THAT MAY LEAD TO O-RING FAILURE AND POTENTIAL FIRE. I HAVE CONTACTED THE DEALER TWICE AND AS OF LAST CONTACT THEY HAVE NO IDEA WHEN A "FIX" MIGHT BE AVAILABLE. SINCE POSSIBLE FIRE IS THE RISK AND THE DEALER, INITIALLY, DID NOT EVEN KNOW THEY WAS/IS A RECALL, I AM CONCERNED. THE DEALER SUGGESTED THAT I CONTACT CHRYSLER SINCE THE DEALER KNEW NOTHING ABOUT IT. SINCE I WAS TALKING WITH THE CHRYSLER DEALER THAT I PURCHASED THE VEHICLE FROM, I ASSUMED I WAS TALKING WITH CHRYSLER. IT HAS BEEN OVER A MONTH SINCE MY LAST CONTACT WITH THEM AND I HAVE HEARD NOTHING TO DATE. CAN YOU HELP OR PROVIDE ADDITIONAL INFORMATION, PLEASE.

Engine
Filed Feb 24, 2015PA

TL*THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Feb 13, 201517,800 milesID

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS ATTEMPTING TO DRIVE IN PARK AND REVERSE AT THE SAME TIME. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 17,800.....UPDATED 07/22/15 *BF THE CONSUMER SUSPECTED THAT THE FAILURE MAY HAVE BEEN CAUSED BY THE REMOTE STARTING SYSTEM. UPDATED 09/21/2015 *JS

Electrical SystemFire
Filed Jan 30, 201511,000 milesOR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE PULLING A TRAILER, THE VEHICLE STARTED LOSING ENGINE POWER. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND THERE WERE FLAMES COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT DID NOT DISCLOSE WHO EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

Engine
Filed Jan 24, 201522,000 milesOH

DODGE HAS ISSUED A RECALL FROM OCTOBER 7 2014 FOR RECALL P65 / NHTSA14V-635 STATING THAT THE DIESEL FUEL HEATER MAY OVERHEAT LEAK DIESEL AND CAUSE SMOKE UNDER THE HOOD OR CATCH FIRE. AFTER HAVING SERVICE AT THE DEALER THEY STATED THEY HAVE NO FIX YET OR PARTS FOR THIS SAFETY ISSUE WHICH MAY CAUSE A FIRE, HERE ARE THEIR WORDS FROM THEIR WEBSITE UNDER RECALL STATUS FOR MY VIN INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE. THIS IS THE SECOND SAFETY ISSUE WHERE DODGE RAM HAS HAD A SAFETY ISSUE BUT NO PARTS THE FIRST WAS THE LEFT TIE ROD WHERE THEY HAD NO PARTS AVAILABLE. WHY ARE THEY ALLOWED TO ISSUE SAFETY RECALLS AND HAVE NO PARTS TO FIX ISSUES THAT COULD CAUSE THE VEHICLE TO CATCH ON FIRE OR SMOKE THIS PLACES PEOPLE ON THE ROAD AT RISK. *TR

Fuel/Propulsion SystemFire
Filed Jan 23, 2015CA

TL*THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED FUEL VAPORS AS WELL AS SMOKE EMITTING FROM THE AIR VENTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Engine and Engine CoolingFire
Filed Jan 20, 201563,000 milesOK

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ON AND IN PARK, THE UNDERCARRIAGE AREA OF THE CABIN CAUGHT FIRE WHICH CAUSING THE VEHICLE TO BECOME ENGULFED IN FLAMES. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT OR HOW THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AFTER THE FAILURE WAS EXPERIENCED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Electrical System
Filed Jan 15, 2015PA

HAVE CONNECTED DEALER TWICE, HAVE CONTACTED CHRYSLER GROUP RECALL CENTER BUT VEHICLE IS NOT FIXED. DEALER TELLS ME THEY DON'T HAVE THE PART TO FIX. CHRYSLER DID NOT RESPOND AFTER CONNECT NOTICE. *TR

Power TrainFire
Filed Dec 8, 201460,000 milesOK

I LEFT THE TRUCK RUNNING, I WALKED ABOUT 20 FEET AWAY WHILE DOING SOME CLEANING ON MY PROPERTY AND WHEN I TURNED AROUND I SAW WHAT LOOKED LIKE THE GROUND ON FIRE. IT LOOKED LIKE FIRE DRIPPING DOWN FROM UNDERNEATH THE TRUCK AND IN NO TIME THE TRUCK BURNED TO THE GROUND. WHAT DO I NEED TO DO AT THIS POINT? SHOULD I GET AN ATTORNEY? *TR

EngineFire
Filed Nov 13, 20149,800 milesOR

TOWING 5TH WHEEL TRAILER UPHILL IN LOW GEAR, LOST POWER,BIG BANG SMOKE FIRE.!!! *TR

Engine
Filed Nov 10, 20143,634 milesCA

WHEN DRIVING THE TRUCK I WILL OCCASIONALLY SMELL A VERY STRONG DIESEL EXHAUST ODOR FROM THE A/C VENTS IN THE CABIN OF THE TRUCK, ONLY WHEN FRESH AIR IS SELECTED (NOT RECIRCULATE). I HAVE NOTICED THIS SMELL ONLY OCCURS WHEN COMING TO A STOP, AND USUALLY CORRESPONDS WHEN THE TRUCK IS IN A REGENERATION PROCESS. THE ONLY INDICATOR I HAVE FOR REGENERATION IS SEVERELY DECREASED FUEL MILEAGE THE VERY STRONG UNTREATED EXHAUST SMELL BEING EMITTED INTO THE CABIN OF THE TRUCK. AFTER 5 VISITS TO THE DEALERSHIP FOR ATTEMPTED WARRANTY REPAIR, THE TRUCK STILL WAS NOT REPAIRED AND THE CONDITION CONTINUED. I CONTACTED CHRYSLER'S CUSTOMER CARE AND TO SEEK RESOLUTION AND WAS ASSIGNED A CASE NUMBER. IN THE MEANWHILE, I WAS INSTRUCTED BY THE DEALERSHIP TO KEEP THE VENTILATION SYSTEM IN RECIRCULATION MODE TO AVOID BREATHING IN THE EXHAUST FUMES. SUBSEQUENTLY, AFTER SEVERAL DIFFERENT CONVERSATIONS WITH CHRYSLER CUSTOMER CARE STAFF, I WAS INFORMED THIS IS A "CHARACTERISTIC" OF THE VEHICLE AND THAT I RESERVED MY LEGAL RIGHTS TO PURSUE ACTION. CHRYSLER KNOWS THIS IS A PROBLEM, AND WOULD RATHER SEEK PROTECTION FROM LEGAL SETTLEMENT OR SOME OTHER MEANS TO AVOID ADDRESSING THE PROBLEM. I DON'T THINK THE OWNERS OF THESE VEHICLES (INCLUDING MYSELF) SHOULD BE EXPOSED TO UNTREATED EXHAUST IN THE CABIN OF THE TRUCK, PERIOD. THIS IS A CARBON MONOXIDE SAFETY HAZARD THAT NEEDS TO BE REVIEWED AND ADDRESSED. UPON RESEARCH I DISCOVED SIMILAR COMPLIANTS WERE MADE TO THE NHTSA FOR MODEL YEARS 2010 AND 2011. ADDITIONA

Power Train
Filed Nov 3, 20141,500 milesWA

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE ACCELERATING AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

Steering
Filed Sep 28, 201458,000 milesPA

WAITING FOR 2 MONTHS FOR RECALL DEEMED UNSAFE TO DRIVE. *TR

Steering
Filed Sep 25, 201455,740 milesPA

MY LEFT TIE ROD SNAPPED AS I WAS BACKING OUT OF MY PARKING SPOT. THERE IS ALREADY A RECALL ON THIS MATTER. WRITING TO YOU JUST TO GET THIS INFORMATION OUT TO AS MANY AS POSSIBLE. I WENT TO TRI COUNTY CHRYSLER IN POTTSTOWN, PA TO GET AN INSPECTION TO SEE IF I NEEDED THE RECALL WORK DONE. I WAS TOLD THAT I DID NOT NEED THE RECALL DONE, SO THEY ENTERED MY VIN IN SAYING THEY COMPLETED THE WORK. SO A COUPLE WEEKS LATER MY TIE ROD SNAPS, SO MUCH FOR NOT NEEDING THE RECALL DONE. SO I GET IT TOWED TO ANOTHER DEALER AND THEY SAY YES I NEED THE RECALL DONE AND DO THE WORK. SOMETHING NEEDS TO BE DONE ABOUT THIS. THIS IS A VERY SERIOUS MATTER, I COULD HAVE BEEN SERIOUSLY INJURED OR COULD HAVE INJURED SOMEONE ELSE. *TR

Steering
Filed Sep 11, 2014CO

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Sep 3, 201440,000 milesTX

PLEASE NOTE THAT OVER A YEAR AGO I RECEIVED A POSTCARD STATING I NEED TO TAKE MY VEHICLE IN FOR A RECALL. I HAVE TRIED TO GET THIS RECALL FIXED BUT ALL CHRYSLER DEALERSHIPS TELL ME I'M ON A WAITING LIST BECAUSE EACH PLACE ONLY GETS A FEW PER MONTH. HOW CAN THIS BE SAFE? I KEEP GETTING POSTCARDS FROM CHRYSLER ASKING WHY I HAVEN'T COMPLETED THE RECALL FIX? PLEASE TELL ME WHAT ELSE I AM SUPPOSE TO DO? I HAVE EXHAUSTED ALL EFFORTS WITH 3 DIFFERENT DEALERSHIPS TO TRY AND GET THIS PROBLEM FIXED. WHY IS CHRYSLER ONLY MAKING A FEW AVAILABLE TO EACH DEALERSHIP? *TR

Steering
Filed Aug 27, 2014NM

I SUBMITTED MY ORIGINAL RECALL NOTICE FOR THE REPLACEMENT OF THE LEFT TIE ROD END (N49/NHTSA 13V-529) TO TATE BRANCH DODGE IN ARTESIA NM ON OR ABOUT JANUARY 6, 2014 AND WAS TOLD AT THAT TIME I WAS FIRST ON THE LIST TO BE DONE. I STILL HAVE NOT BEEN CONTACTED BY THE DEALERSHIP REGARDING THE REPAIR. THIS IS BEGINNING TO CONCERN ME THAT THEY HAVE NO REGARD FOR ME OR MY FAMILIES SAFETY. *TR

Steering
Filed Aug 19, 201430,000 milesKY

WE RECEIVED A SAFETY RECALL NOTICE N49/NHTSA 13V-529 REGARDING OUR DODGE 2500. WE BEGIN THE PROCESS TO HAVE IT REPAIRED IN JANUARY WITH OUR LOCAL DEALER. IN APRIL WE FINALLY GOT IN TO HAVE IT INSPECTED. WE DO HAVE THE FAULTY LEFT TIE ROD BALL STUD THAT NEEDS REPLACING. OUR LOCAL LINWOOD CHRYSLER DEALER TELLS US, IN SEVERAL ATTEMPTS TO HAVE THE WORK DONE, THAT THEY HAVE ONLY RECEIVED 2 PARTS FROM CHRYSLER. WHEN WE CONTACTED THE 2ND DEALER THEY TOLD US A SIMILAR SITUATION. WE HAVE WENT FROM # 7 ON THE LIST, TO # 31, AND NOW ARE # 41. WHEN WE CONTACTED CHRYSLER WE WERE TOLD THAT 5-6 OF THESE REPAIR PARTS ARE SHIPPED WEEKLY TO EACH DEALERSHIP WITH WAITING LIST. WE HAVE FOUND THAT CHRYSLER IS SHIPPING ONE PART EVERY 21 DAYS TO SOME DEALERSHIPS, SOMETIMES. THEY REPEAT THE SAME "FAIR DISTRIBUTION" LINE TO US, THE CUSTOMER, AND I HAVE NO IDEA WHAT THEY ARE TELLING THEIR DEALERS. WE HAVE NOT DROVE THIS EXPENSIVE, FAULTY TRUCK FOR 8 MONTHS BECAUSE OF THIS SAFETY ISSUE. WE ARE UNHAPPY ABOUT THE LIES OF "PARTS ON ORDER". *TR

Steering
Filed Aug 19, 2014KY

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER STATED THAT THERE WAS A WAITING LIST TO HAVE THE VEHICLE REPAIRED. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 28, 201420,000 milesUT

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT MADE NUMEROUS CALLS TO SCHEDULE THE RECALL REPAIR AND THE VEHICLE HAD STILL NOT BEEN INSPECTED NOR REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS PULLING TO THE LEFT UPON APPLYING THE BRAKE PEDAL TO NO AVAIL. THE CONTACT WAS EXPERIENCING THE FAILURE WHILE WAITING TO RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 20,000.

Tires
Filed Jul 24, 201435,000 milesTX

WHILE DRIVING MY 2012 DODGE RAM 2500 ON A FOUR LANE HIGHWAY THE FRONT RIGHT FIRESTONE TRANSFORCE TIRE BLEW OUT. THE BLOW OUT WAS IMMEDIATE AND UNEXPECTED. THE TRUCK CAREENED FROM MEDIAN TO MEDIAN BARELY MISSING ANOTHER VEHICLE UNTIL I WAS FINALLY ABLE TO BRING IT UNDER CONTROL. I AM A VERY EXPERIENCED DRIVER, KNEW NOT TO HIT THE BRAKES AND BELIEVE THAT A LESS EXPERIENCED PERSON MAY HAVE HAD A WORSE OUTCOME. I DO HAVE PICTURES. *TR

Steering
Filed Jul 22, 2014PA

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 09/16/14*LJ

Engine
Filed Jul 8, 20141,500 milesCA

WHEN DRIVING AT SLOW SPEEDS ( 0 - 45 MPH ) OR STOPPED DEISEL EXHAUST ENTERS THE CAB THROUGH THE AIR VENTS DUE TO A LEAK UNDER THE HOOD. I HAVE BEEN TOLD THAT THIS IS NORMAL BY THE DEALER AND THE MANUFACTURE'S REP. THE TRUCK HAS SPENT A TOTAL OF 35 DAYS IN THE SHOP SO FAR, WITH NO RESOLUTION. I HAVE TRIED TO LEMON LAW THE TRUCK BUT SINCE THE DEALER REFUSES TO CHANGE ANY PARTS, I CANNOT. *JS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →