2012 Dodge Ram 2500 complaints

I HAVE RECEIVED MY SECOND NOTICE TO GET THE RECALL FIX N49 I HAVE BEEN ON MY DEALERS LIST SINCE THE FIRST NOTICE WHICH I GOT IN DECEMBER 2013. THE DEALER TOLD ME I WAS NUMBER 15 ON THE LIST, I CALLED IN MARCH AND ASKED WAS GOING ON AND THEY SAID CHRYSLER RELEASED PARTS THEN RECALLED THOSE AND THEY HAVEN'T GOT ANY NEW ONES. IF THIS RECALL IS SO IMPORTANT AND CAN CAUSE YOU TO CRASH WHY ARE THEY NOT FIXING THEM FASTER. THIS SHOULDN'T BE HAPPENING THAT WE HAVE TO WAIT THIS LONG TO GET A RECALL FIXED. SOMETHING NEEDS TO BE DONE ABOUT THEM NOT GETTING THE PARTS OUT QUICKER. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000(STEERING) WAS RECEIVED APPROXIMATELY ONE YEAR AGO. THE CONTACT CALLED THE DEALER AND MANUFACTURER ON MULTIPLE OCCASIONS AND WAS INFORMED THAT THE PARTS WERE STILL NOT AVAILABLE TO REPAIR THE VEHICLE. THERE WERE NO FAILURES. UPDATED 10/7/14*CN

TL * THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I KEEP RECEIVING AN "IMPORTANT RECALL NOTICE" FOR THE LEFT TIE ROD FROM CHRYSLER BUT THEY WILL NOT MAKE ENOUGH PARTS TO GET IT FIXED. THERE LAST LINE ON THE NOTICE IS " WE'RE SORRY FOR ANY INCONVENIENCE, BUT ARE SINCERELY CONCERNED ABOUT YOUR SAFETY". IF THEY REALLY CARED ABOUT MY SAFETY THEY WOULD MAKE A LOT MORE PARTS TO FIX MY TRUCK AND THE OTHER 100 OR SO THAT ARE WAITING IN NORTHWEST MONTANA. *TR

THIS IS IN REF TO SAFETY RECALL N49 / NHTSA 13V-529. I RECEIVED A RECALL FORM DODGE AND TOOK MY TRUCK INTO MILLER'S DODGE IN MARTINSBURG WV. THE SERVICE DEPT. LOOKED AND SAID YOUR LEFT TIE ROD BALL STUD NEEDED TO BE REPLACED. I HAVE CALLED TO CHECK ON THE PART STATUS 3 TIMES. IT HAS BEEN 5 MONTHS AND EVERYTIME I PUT MY FAMILY IN THE TRUCK THEY ARE AT RISK. I AM TOLD THAT THE PART IS ON BACK ORDER. I RECEIVED ANOTHER RECALL NOTICE FROM DODGE WHICH PROMPTED ME TO LOG THIS. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE RECEIVED MY FOURTH RECALL NOTICE FOR N49/NHTSA 13V-529. DEALER IN LEXINGTON PARK STILL HAS NO PARTS. I AM ON WAITING LIST FOR THE PAST 4 MONTHS. CHRYSLER IS FAILING TO TAKE ACTION ON RECALL. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/11/14*CN

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY TRUCK WOULD NOT CRANK OVER WHEN I WENT TO DRIVE IT. DODGE DEALERSHIP HAS HAD IT OVER A WEEK AND THOUGHT IT WAS THE TIPM MODULE. THE GOT ONE 4 DAYS LATER AND NOW IT WONT ALLOW PROGRAMMING SO IT IS STILL NOT FIXED AND I AM LEFT WITHOUT A TRUCK WHILE THEY LEARN HOW TO FIX IT AT MY EXPENSE. SO FAR I HAVE BEEN QUOTED $920 FOR THE PART AND $260 FOR THE LABOR. THE SERVICE MANAGER SAID HE WOULD TAKE THE MASTER MECHANIC FROM THE FLEET DEPARTMENT TO START ANOTHER DIAGNOSIS PROCESS. *TR

I RECEIVED A RECALL NOTICE IN JANUARY 2014 FOR A RECALL AND MANDATORY REPLACEMENT OF THE LEFT TIE ROD BALL STUD. I CALL MY DEALER RIGHT AWAY BUT THEY DID NOT HAVE ANY PARTS. I RECENTLY WENT IN FOR SERVICE AND THEY CHECK MY TRUCK AND SAID EVERYTHING LOOKED OK BUT IT DOES NEED TO BE REPLACED SINCE IN IS ON THE MANDATORY LIST. THERE ARE 186 PEOPLE ON THAT LIST AND THEY ONLY GET A REPLACEMENT PART AFTER THEY INSTALL ONE. THE AVERAGE TURN AROUND TIME FOR PARTS IS 4 DAYS. THAT MEANS THAT SOME PEOPLE WILL HAVE TOO WAIT UP TO 2 YEARS BEFORE THERE TRUCK GETS REPAIRED. I THINK THIS IS A LITTLE RIDICULOUS. I LIVE IN A RURAL AREA AND DO A LOT OF TRAVEL IN VERY RURAL AREAS. IF I BREAK DOWN I MIGHT BE STUCK FOR DAYS TO GET OUT AND SAME FOR A LOT OF OTHER PEOPLE THAT LIVE UP HERE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/25/14*LJ UPDATED 08/28/2014 *JS

I RECEIVED THE RECALL NOTICE IN JANUARY 2014 AND WENT TO MY LOCAL DEALER. THEY SAID TO CHECK BACK IN FEBRUARY. I CALLED IN FEBRUARY AND THEY SAID CHECK BACK IN MARCH. I WAS TOLD THAT THE PARTS AREN'T EVEN AVAILABLE. I CHECKED AGAIN IN APRIL, THEY SAID CALL BACK IN MAY WHICH I DID AND MY PARTS WERE ORDERED MAY 1, 2014. IT'S JUNE 9, 2014 AND I CALLED MY DEALER TO FIND OUT WHEN TO BRING MY TRUCK BACK. THEY SAID IT WILL BE A COUPLE MONTHS BECAUSE THEY ARE ONLY GIVEN A COUPLE PARTS AT A TIME. FORTUNATELY I'VE NOT HAD AN ACCIDENT BUT YOU WOULD THINK FOR A STEERING DEFECT THE MANUFACTURER WOULD MAKE THIS PART A PRIORITY. MY COMPLAINT IS THAT NEITHER THE MANUFACTURER OF THE VEHICLE NOR THE FAULTY PART HAVE REMOTELY RESPONDED IN AN ACCEPTABLE TIMEFRAME FOR A DEFECT THAT COULD RESULT IN SERIOUS INJURY OR PROPERTY DAMAGE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE TARDER BRAKE LIGHT ILLUMINATED ON THE DASHBOARD. THERE WAS A WARNING BELL THAT SOUNDED THROUGHOUT THE VEHICLE FOR 15 SECONDS. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS CONTACTED AND REPLACED THE TARDER BRAKE CONTROLLER. THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND THE VEHICLE WAS SCHEDULED FOR ANOTHER APPOINTMENT. THE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS 2012 DODGE RAM 2500. THE CONTACT RECEIVED RECALL NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE RECALL REPAIR WOULD BE PERFORMED. THERE ARE NO FAILURES AT THIS TIME. RK UPDATED 09/30/14*LJ UPDATED 2/25/2015 *JS

I PURCHASED THIS VEHICLE FROM STEW HANSEN RAM ON APRIL 3, 2014. DURING THE PURCHASE PROCEDURE, I WAS NOT FULLY INFORMED OF THE EXISTING RECALL N49. IT WAS NOT UNTIL SEVERAL WEEKS LATER WHEN I RECEIVED AN EMAIL NOTICE OF AN OIL CHANGE BEING DUE THAT I FOUND OUT ABOUT THE RECALL, AS IT WAS INCLUDED IN THE MAINTENANCE NOTICE. I THEN FOUND OUT ABOUT THE PARTS UNAVAILABILITY. I WAS VERY CLEAR WHEN BUYING THE VEHICLE THAT I WOULD BE TOWING A TRAVEL TRAILER TO CA WITH IT THIS SUMMER. I BELIEVE THE DEALER WAS QUITE REMISS IN NOT INFORMING ME OF THE SITUATION PRIOR TO THE SALE. I ALSO BELIEVE IT SHOULD BE ILLEGAL TO SELL A RECALLED VEHICLE THAT HAS NOT BEEN REPAIRED, ESPECIALLY ONE WITH POTENTIAL LOSS OF STEERING CONTROL. THE DEALER HAS BEEN UNABLE TO PROVIDE A TIME FRAME FOR REPAIR. *TR

TL*THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY; HOWEVER THEY DECLINED TO PROVIDE AN ESTIMATED TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THERE WERE NO FAILURES AT THIS TIME. RK

IN DEC. OF 2013 I RECEIVED A RECALL NOTICE #R49 FROM CHRYSLER CONCERNING THE LEFT TIE ROD ON MY 2012 DODGE TRUCK. ON THE 2ND OF JAN. 2014 I CALLED THE DEALERSHIP IN FOLSOM CALIF. FOR AN APPOINTMENT, I WAS TOLD THE PART WAS NOT AVAILABLE AND WOULD HAVE TO BE ORDERED. AS OF THIS WRITING (7 MAY 2014) THE PART IS STILL NOT AVAILABLE AND I AM # 50 ON THE DEALERS LIST FOR REPAIRS. I'VE CALLED THE DEALER 6 TIMES, MFG. 3 TIMES, AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND HAVE HAD NO SATISFACTION IN GETTING A RESOLUTION. IT WILL BE A COLD DAY BEFORE I PURCHASE ANOTHER CHRYSLER PRODUCT. *TR

I PURCHASED A 2012 RAM TRUCK FROM MELLOY DODGE WITH 14,000 MILES ON IT. I HAVEN'T EVEN HAD IT A YEAR AND IT WAS A TOP OF THE LINE TRUCK. SO, IT IS STILL UNDER FACTORY WARRANTY PLUS THEY SOLD ME AN EXTENDED PLATINUM WARRANTY. A COUPLE WEEKS AGO, I WENT TO GET IN MY TRUCK IN THE MORNING AND IT WAS COMPLETELY DEAD AND WOULD NOT START. I IMMEDIATELY CALLED THE DEALERSHIP AND THEY TOWED THE TRUCK TO THE DEALERSHIP. THE POWER MODULE WENT OUT ON THE TRUCK. THE SERVICE WRITER THEN CALLED ME TO SAY THERE WAS A SCRATCH ON ONE OF THE POSTS UNDER THE ENGINE SO THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY AND I MUST PAY IT OUT OF POCKET. I NEVER DID ANYTHING TO THAT TRUCK. I WOKE UP AND IT WAS COMPLETELY DEAD. THE DEALER FOUND ANY EXCUSE TO GET OUT OF COVERING THE REPAIR UNDER WARRANTY. PLUS, I PURCHASED THE TRUCK FROM THEM USED. THE SCRATCH ON THE POST WAS PROBABLY THERE ALL ALONG. THEY LOOKED FOR A REASON TO GET OUT OF COVERING THE TRUCK UNDER WARRANTY. I HAVE NEVER HAD TO DEAL WITH SUCH DISHONEST, UNETHICAL PEOPLE. THIS IS NOT ACCEPTABLE OR FAIR. IT IS DISHONEST. I AM VERY UPSET I HAD TO PAY AN ALMOST $1000 REPAIR DUE TO THIS. THEY SHOULD NOT BE ALLOWED TO GET BY WITH TREATING CUSTOMERS LIKE THIS AND BEING DISHONEST IN THE WAY THEY DEAL WITH CUSTOMERS. I DID TRY TO CONTACT THEM TO RESOLVE THIS TO NO AVAIL. I WONDER IF NEXT TIME I HAVE A REPAIR, IF THEY WILL FIND A BOGUS EXCUSE TO GET OUT OF HONORING THEIR WARRANTY AND DOUBLE PLATINUM TOP OF THE LINE WARRANTY. THIS IS UNACCEPTABLE! WH

2012 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE, AND SHE WOULD BE PLACED ON A WAITING LIST, AS THE DEALER WAS ONLY RECEIVING 1 PART PER WEEK. *JB

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE VEHICLE HAD YET TO BE SERVICED UNDER THE RECALL. THE CONTACT FELT THE REASONABLE AMOUNT OF TIME TO REPAIR THE RECALL HAD SURPASSED. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR BECAUSE THE MANUFACTURER WAS ONLY ISSUING 1 REPAIR KIT PER WEEK TO THEIR FACILITY. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL- THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

AFTER A LONG ROD TRIP, I WAS PARKING MY TRUCK AND THE LEFT TIE ROD BROKE. IF I WAS DRIVING AT 65 MILES AND HOUR I COULD BE DEAD NOW. DODGE WANTS ME TO TOW MY TRUCK AND THEY ARE GOING TO DO ME THE "FAVOR" OF REPLACING AT NO COST...I HAVE TO GET MYSELF ANOTHER TRUCK TO DRIVE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE SERVICED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT THE HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE NOT AVAILABLE FOR NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DELAY IN THE RECALL REPAIR. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 27,800. UPDATED 6/10/14*CN

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS CONCERNED BECAUSE THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 30,100.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA RECALL CAMPAIGN NUMBER:13V529000; HOWEVER, THE PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.

RECALL IS FOR THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITION. I TOOK MY TRUCK IN 45 DAYS AGO. PARTS ARE SO LIMITED THAT THE DEALER IS SAYING IT COULD BE 6 MONTHS OR MORE BEFORE THE PARTS COME IN TO FIX WHAT APPEARS COULD BE A SERIOUS ISSUE. I HAVE NOT ACTUALLY HAD AN INCIDENT. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL OCTOBER 2014 OR LATER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/14/14*CN

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE MODIFIED PARTS WOULD BECOME AVAILABLE IN THE MIDDLE OF APRIL OF 2014 BUT IN LIMITED QUANTITIES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TRIED CALLING IN FOR THE LEFT FRONT TIE ROD RECALL TO AUTO NATION DODGE AND THEY TOLD ME THAT THEY HAVE RECALLED THE PARTS TO FIX. CALLED THE CHRYSLER HELP LINE AND THEY WERE NOT HELPFUL AT ALL. THE LADY I TALKED TO COULD NOT TELL ME WHEN CHRYSLER IS SUPPOSED TO HAVE THE PART TO FIX THE RECALL. WHY IS CHRYSLER SENDING OUT NOTIFICATIONS AND TELLING PEOPLE TO CALL THERE LOCAL DEALERS TO FIX THE RECALL WHEN THEY DO NOT HAVE THE PARTS TO FIX AND WHY IS IT TAKING SO LONG? *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE REMEDY PART WAS ON A MASSIVE BACK ORDER AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2012 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TIE ROD RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, AFTER RECEIVING A RECALL NOTICE. BUT, WHEN HE ARRIVED HE DISCOVERED IT WAS PURELY A DETERMINATION CHECK AND HIS VEHICLE, IN FACT DID NOT NEED TO HAVE THE REPLACEMENT PART INSTALLED. THE SERVICE ADVISOR INFORMED THE CONSUMER TO BRING THE VEHICLE BACK IN 3 WEEKS WHEN THE PART ARRIVED. THE CONSUMER NUMEROUS TIMES, ONLY TO BE TOLD THE PARTS WERE STILL NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR BECAUSE THE PART WAS NOT AVAILABLE. THE CONTACT FELT IT WAS UNACCEPTABLE FOR THE MANUFACTURER TO HAVE THE NECESSARY PARTS ON BACKORDER. THE MANUFACTURER WAS ALERTED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

REGARDING RECALL NOTICE EFFECTIVE JAN 6 2014 N49/NHTSA 13V-529 CONTACTED DEALER NUMEROUS TIMES THEY SAY NO PARTS AVAILABLE FROM MANUFACTURER MEANWHILE I CONTINUE TO DRIVE VEHICLE WITH THIS DEFECT PRESENT I FEEL LIKE THE DEALERSHIP AND THE MANUFACTURE ARE NOT TAKING THIS PROBLEM SERIOUSLY! *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR AND DECLINE TO PROVIDE PART AVAILABILITY INFORMATION. THE MANUFACTURE WAS NOT ALERTED OF THIS FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED WHEN VEHICLE WAS PLACED IN GEAR WHEN THE TRANSMISSION SEIZED WITHOUT WARNING. THE VEHICLE STARTED TO JUMP FORWARD AND THE FAILLURE WAS RECURRING OVER A PERIOD OF THREE MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

TL-THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE FIRST LETTER DECEMBER 2013 AND A SECOND NOTICE WAS RECENTLY RECEIVED HOWEVER THE DEALER ADVISED THE TIE ROD ASSEMBLY WAS RECEIVED ONE PER WEEK AND THE CONTACT HAD TO BE PLACED ON AN EIGHT MONTHS WAITING LIST. THE VEHICLE DID NOT EXPERIENCE THE FAILURE. LI

I AM A MARINE STATIONED ABOARD MCAS NEW RIVER IN JACKSONVILLE NC. I HAD JUST DROPPED MY SON OFF AT HIS BABYSITTER. I ARRIVED AT WORK AND AS I WAS PULLING INTO MY PARKING SPOT I NOTICED THAT MY TRUCK WOULD NOT TURN. I CAME TO A STOP JUST BEFORE I HIT THE TRUCK NEXT TO ME. I PUT THE TRUCK IN REVERSE AND I NOTICED A DRAGGING SOUND COMING FROM THE FRONT OF MY TRUCK. I GOT OUT OF THE CAB AND CHECKED IT OUT. THAT IS WHEN I NOTICED THAT THE LEFT TIE BAR HAD SHEARED FROM THE UJOINT. I WAS LUCKY THAT I WAS NOT DRIVING AT A HIGH RATE OF SPEED WHILE MY SON WAS IN THE TRUCK WHEN THIS HAPPENED. TO SURVIVE 4 DEPLOYMENTS TO IRAQ BUT TO ONLY GET KILLED BY A BROKEN BOLT. WHEN I DROPPED IT OFF I WAS TOLD THAT IT WOULD GET FIXED WITH THE SAME HARDWARE THAT FAILED IN THE FIRST PLACE BECAUSE THEY NEW PARTS WERE NOT AVAILABLE. I AM A HELICOPTERS MECHANIC AND I AM NOT NEW TO SAFETY AND QUALITY MAINTENANCE SO THE IDEA OF PUTTING THE SAME PART ON THAT FAILED BEFORE DOES NOT SEEM RIGHT TO ME. IF IT WERE SOMETHING IN THE ENTERTAINMENT SYSTEM OR MAYBE THE COMFORT CONTROL, I COULD SEE SOMETHING LIKE THIS BEING DONE. NOT THE STEERING!!! WE ARE BEING TOLD THAT I WOULD NOT BE ABLE TO HAVE COURTESY VEHICLE FROM THE DEALER BECAUSE THEY DON'T OFFER THEM BECAUSE OF RECALLS. SO THEY TELL ME THAT THEY WILL FIX MY TRUCK WITH RECALLED PARTS AND GIVE IT BACK TO ME TO DRIVE UNTIL PARTS COME IN. REALLY!! SO I RISK THE LIVES OF MY FAMILY MEMBERS CAUSE DODGE WANTS TO SAFE A BUCK. I DON'T BELIEVE THAT I AM RESPONSIBLE FO

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE ON BACK ORDER. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN DECEMBER 2013. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) IN DECEMBER 2013. THE VEHICLE WAS TAKEN TO THE DEALER TO GET REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/12/14*LJ THE CONSUMER STATED AS OF APRIL 23,2014, THE VEHICLE STILL HASN'T BEEN REPAIRED. UPDATED 05/14/14. *JB

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) IN DECEMBER 2013. THE VEHICLE WAS TAKEN TO THE DEALER TO GET REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT IN DECEMBER 2013, SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 ( STEERING ). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE SERVICED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

SHORTLY AFTER PULLING INTO TRAFFIC ON HIGHWAY 290 HEADING WEST THE TRUCK MADE A SHARP RIGHT. THE TRUCK COULD NOT BE STEERED OR CONTROLLED. OBSERVATION UNDER THE FRONT END REVEALED THE LEFT FRONT TIE ROD WAS BROKEN. THE PASSENGER SIDE FRONT TIRE WAS STRAIGHT AND THE DRIVERS SIDE TIRE WAS POINTED 90 DEGREES TO THE FRONT OF THE TRUCK.

CHRYSLER ISSUED RECALL #N49/NHTSA 13V-529 ON JAN. 6, 2014 FOR A DEFECTIVE LEFT TIE ROD BALL STUD THAT MAY CAUSE LOSS OF CONTROL OF THE VEHICLE WHILE IN MOTION. I CONTACTED MY DEALER IMMEDIATELY AND WAS TOLD I WOULD BE PUT ON A WAITING LIST FOR THE PART WHICH WAS NOT AVAILABLE AT THAT TIME. AFTER CHECKING WITH THE DEALER MULTIPLE TIMES SINCE JAN. 6, I HAVE STILL NOT RECEIVED THE REPAIR TO MY VEHICLE AND WAS TOLD THAT CHRYSLER WOULD ONLY SEND ONE PART PER WEEK PER DEALER. THIS IS UNACCEPTABLE. CHRYSLER HAS NOT OFFERED ALTERNATE TRANSPORTATION WHILE ONE IS WAITING FORCING ONE TO EITHER PARK THEIR VEHICLE UNTIL THE PART ARRIVES OR BE FORCED TO DRIVE A VEHICLE THAT MAY LOSE CONTROL OF THE STEERING AT ANY TIME CAUSING POSSIBLE INJURY TO THE OPERATOR OR OTHERS . I CALLED CHRYSLER'S RECALL ASSISTANCE CENTER ON MARCH 3, 2014 AND WAS TOLD THERE WAS NOTHING THEY COULD DO EXCEPT OPEN A CASE FILE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THEY COULD ONLY ORDER ONE TIE ROD END PER WEEK AND HE WAS PLACED ON A WAITING LIST THAT COULD POSSIBLE EXCEED SEVERAL MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND THE CONTACT WAS UNABLE TO HAVE THE RECALL SERVICE PERFORMED TO DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE ON MY VEHICLE FOR A "LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS". IT WENT ON TO SAY THAT IF IT BROKE WHILE OPERATING THE VEHICLE A CRASH WOULD MOST LIKELY OCCUR. I CALLED BOTH DODGE DEALERS IN COLORADO SPRINGS, CO AND TRIED TO SCHEDULE THE REPAIRS FOR MY TRUCK. THIS IS THE ONLY VEHICLE WE HAVE. I WAS TOLD BY BOTH COLORADO SPRINGS DODGE AND PERKINS MOTOR CITY DODGE THE CHRYSLER IS ONLY SENDING ONE PART PER WEEK PER DEALERSHIP!!! THERE ARE OVER 350 PEOPLE ON THE LIST AT COLORADO SPRINGS DODGE AND 58 AT PERKINS DODGE. IF CHRYSLER IS ONLY SENDING ONE PART PER WEEK, IT COULD BE WOULD BE OVER A YEAR FROM NOW BEFORE MY VEHICLE IS REPAIRED! THIS IS TOTALLY UNACCEPTABLE! *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.