Page 2 of 6 · complaints 51–100 of 283

2012 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical SystemFire
Filed Sep 28, 2018105,000 milesTX

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT DETECTED A BURNING ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO COVERT CHRYSLER DODGE JEEP RAM (8107 RESEARCH BLVD, AUSTIN, TX 78758, (512) 730-3300) WHERE THE CONTACT WAS INFORMED THAT THE RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Electrical System
Filed Sep 25, 2018150,000 milesMI

TRUCK WILL SHUT OFF WHILE DRIVING. SOMETIMES WILL START BACK UP A SECOND LATER, SOMETIMES NEED TO BRING IT TO A FULL STOP, TO RESTART THE TRUCK. IT WILL DO IT AT RANDOM NO MATTER WEATHER TYPE OF DRIVING, IT WILL JUST DO IT.

Air BagsCrash1 injured
Filed Sep 24, 201856,500 milesNV

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD. A DETERMINATION WAS NOT MADE AS TO WHETHER THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED A FRACTURED VERTEBRAE, MODERATE BRUISING, AND SEVERE SWELLING. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. *DT *TR *TT CONSUMER STATED AIR BAG DEPLOYED. UPDATED 12/03/18*JB

Engine
Filed Sep 10, 201898,000 milesUT

WE TOOK OUR TRUCK TO THE DEALERSHIP FOR A BRAKE RECALL. AFTER THE RECALL WAS FIXED, MY DAD WAS DRIVING HOME ON THE FREEWAY WITH MY TRUCK WHEN MY CHECK ENGINE LIGHT STARTED FLASHING AND BLINKING. IT WAS ALMOST IMMEDIATELY AFTER THAT THE TRUCK STARTED TO SHAKE AND WAS HAVING A HARD TIME ACCELERATING. HE GOT THE TRUCK TO MY HOUSE. I DROVE IT STRAIGHT TO THE MECHANIC A FEW MILES FROM MY HOUSE AND EXPERIENCED THE SAME ISSUES. WHENEVER I WOULD SLOW DOWN THE TRUCK WOULD START SHAKING. IT WAS EXTREMELY HARD TO ACCELERATE AND MADE IT DIFFICULT TO TURN AS I DIDN'T KNOW IF IT WOULD ACTUALLY GO. I DIDN'T WANT TO BE STUCK IN ONCOMING TRAFFIC. THE CHECK ENGINE LIGHT WAS CONTINUOUSLY BLINKING AND BEEPING. AFTER A TOW TRUCK TOOK IT BACK TO THE DEALERSHIP, THEY SAID THE CAM SHAFT AND LIFTERS NEEDED TO BE REPLACED. WE WERE TOLD IT WOULD BE A VERY EXPENSIVE REPAIR. AFTER LOOKING ONLINE, THERE WERE MANY FORUMS WHERE PEOPLE HAD EXPRESSED CONCERN ABOUT THIS SAME ISSUE IN 2011 AND 2012 DODGE RAM TRUCKS. THERE WERE NO INDICATIONS THAT THERE WERE ANY ISSUES WITH THE TRUCK BEFORE IT HAPPENED.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Sep 7, 201852,000 milesMO

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE EXHAUST MANIFOLD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

Power Train
Filed Aug 23, 201865,000 milesCA

HEARD CLUNKING NOISE WHILE SHIFTING BETWEEN REVERSE/DRIVE. TOOK TO DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING. NOW IT IS OUT OF WARRANTY AND THE NOISE IS SO LOUD I AM AFRAID TO DRIVE IT. IT ONLY HAS 65000 MILES BUT IT IS OVER ON TIME BY ONE YEAR. SOUNDS LIKE IT IS FROM THE TRANSFER CASE AREA.

Fuel System, Diesel
Filed Aug 13, 2018100,000 milesOK

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED AND THE GEAR SHIFTER FAILED TO SHIFT INTO PARK. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO LANDERS CHEVROLET OF NORMAN (1221 ED NOBLE PKWY, NORMAN, OK 73072, 405-321-7021), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT SHE WAS UNAWARE OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS) ,AND 17V821000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Aug 10, 2018ID

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE, 222 S AUTO DRIVE, BOISE, ID 83709) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Aug 3, 2018100,000 milesTX

MY VEHICLE BEGAN HAVING ISSUES WHEN ATTEMPTING TO START IT. THE VEHICLE WOULD EITHER TURN OVER AND DIE IMMEDIATELY, OR NOT EVEN TURN OVER AT ALL. THIS WOULD HAPPEN A NUMBER OF TIMES BEFORE I WAS ABLE TO ACTUALLY START THE VEHICLE AND DRIVE IT, AND IT HAPPENED EVERY TIME I WENT TO START IT. I TOOK IT TO A DEALERSHIP TO RESOLVE THE ISSUE WHERE THEY TOLD ME THE TIPM RELAY WAS SHORTING OUT CAUSING THE CURRENT TO THE FUEL PUMP TO BE CUT OFF, PREVENTING FUEL FLOW TO THE ENGINE. THEY REPLACED THE RELAY AND I WENT ABOUT MY DAY, AFTER A STEEP COST FOR THE REPAIR. HOWEVER, AS I LOOKED INTO THIS ISSUE ONLINE, I FOUND A SAFETY RECALL FOR THIS SAME EXACT ISSUE FOR THE SAME YEAR MODEL VEHICLES, ONLY THEY WERE DODGE CARAVANS AND DODGE DURANGOS. MY VEHICLE IS MANUFACTURED BY THIS SAME COMPANY AS THE CARAVAN AND THE DURANGO, IT IS THE SAME YEAR MODEL THAT WAS AFFECTED ON THESE OTHER VEHICLES, BUT FOR SOME REASON THERE WAS NO SAFETY RECALL FOR MY VEHICLE. I AM JUST TRYING TO FIGURE OUT WHY THIS IS, AND ALSO TO VOICE MY COMPLAINT ABOUT THE INITIAL ISSUE AT HAND TO HOPEFULLY BRING THIS TO LIGHT.

Engine
Filed Jul 23, 201886,503 milesCO

WHILE DRIVING NORMALLY AT A SPEED APPROXIMATELY 45 MPH, THE TRUCK FLASHED THE CHECK ENGINE LIGHT A COUPLE TIMES AND CHIMED, THEN I LOST ALL POWER. THE POWER STEERING WAS DISABLED, AND I HAD TO MANUALLY GUIDE THE TRUCK OFF THE ROADWAY INTO A PRIVATE DRIVE AND CALL FOR A TOW. I WAS TOLD BY A SHOP THAT THE VALVE SEAT OF CYLINDER 1 FAILED AND BROKE APART INSIDE THE CYLINDER AND DAMAGED THE CYLINDER WHILE ALLOWING OIL INTO THE CYLINDER AS WELL. I AM TOLD THE ENGINE NEEDS REPLACEMENT. I AM WAITING FOR THE SHOP'S DIAGNOSIS DOCUMENTATION.

Electrical System
Filed Jun 28, 201868,000 milesIA

WHEN I USE THE DRIVER SIDE SUNVISOR AND FLIP IT DOWN TO BLOCK THE SUN, IT SHORTS OUT THE ELECTRIC OVETHEAD LIGHTS. I FLIP IT BACK UP AND AFTER SHUTTING OFF THE VEHICLE AND WAITING SOMETIME IT COMES BACK ON INTIL I FLIP IT AGAIN . HAPPENS WHEN STATIONARY OR MOVING. HAS HAPPENED ABOUT A DOZEN TIMES NOW.

Engine
Filed Jun 28, 201850,000 milesMA

TL* THE CONTACT OWNS A 2012 RAM 2500. WHEN STARTING THE VEHICLE, THE WATER PUMP FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

Unknown or Other
Filed Jun 21, 201867,000 milesTX

WIN IGNITION MODULAR SUDDENLY WENT BAD. CAN GO OUT WHEN DRIVING. DOES NOT ALLOW KEY TO BE REMOVED. CAN DRAIN BATTERIES (FOUND THIS OUT AFTER REPLACING BOTH BATTERIES). FORTUNATELY, VEHICLE WAS STATIONARY, BUT LEFT ME STRANDED.

Unknown or Other
Filed Jun 14, 2018106,000 milesMI

MY WIFE WAS GETTING INTO THE TRUCK AND STEPPED ON THE STEP BOARD AND THE BOARD FELL OFF THE TRUCK. I WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM,BUT THERE WAS NOTHING THEY COULD DO ABOUT IT BECAUSE I WAS OUT O WARRANTY. LUCKILY ME DID NOT GET HURT. TWICE A WEEK I PICKUP AN ELDERLY LADY THAT USES A WALKER, IF SHE HAD STEP ON IT SHE WOULD HAVE GOTTEN HURT BADLY

Electrical System
Filed Jun 8, 201893,000 milesCA

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE OPERATING THE VEHICLE, THE MESSAGE "KEY NOT RECOGNIZED" DISPLAYED AND THE INSTRUMENT PANEL GAUGES MALFUNCTIONED. WHILE ATTEMPTING TO START THE ENGINE, THE VEHICLE COULD NOT IMMEDIATELY BE STARTED. AFTER FINALLY STARTING THE ENGINE, THE VEHICLE WOULD SUDDENLY SHUT OFF WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER (RED BLUFF DODGE, CHRYSLER, JEEP, RAM, 545 ADOBE RD, RED BLUFF, CA 96080) WHERE THE WIN MODULE AND BRAKE CONTROLLER WERE REPLACED; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE FAILURES COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 93,000. *TT UPDATED 9/24/18*JB

Service Brakes
Filed May 31, 2018OH

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHARLIE'S DODGE CHRYSLER JEEP RAM IN MAUMEE, OH, (419) 893-0241) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed May 27, 201858,500 milesTX

VEHICLES TRANSMISSION WILL DEFAULT INTO 4TH GEAR. AT 75 MPH ON THE FREEWAY, MY TRUCK BEGAN LURCHING AND THE RPM FLUCTUATED THEN THE TRANSMISSION DOWNSHIFTED ON ITS OWN AND WOULD NOT SHIFT FROM 4TH GEAR. I LIMPED THE TRUCK TO MY DESTINATION, AND CONTACTED RAM CUSTOMER CARE WHO PUT ME IN TOUCH WITH MY LOCAL DEALER. STILL WAITING ON THE APPOINTMENT TO HAVE MY TRANSMISSION CHECKED. NOTE THAT I COULD NOT MANUALLY SHIFT THE TRANSMISSION UP OR DOWN EITHER. I WAS STUCK IN 4TH GEAR, AT 75MPH.

Power Train
Filed May 14, 2018NY

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RUGE'S CHRYSLER JEEP DODGE RAM, 6882 U.S. 9, RHINEBECK, NY 12572, (845) 876-1057) CONFIRMED PART UNAVAILABILITY AND WAS UNABLE TO VERIFY WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER DUE TO THE CONTACT BEING UNABLE TO TRADE IN THE VEHICLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Apr 10, 201888,000 milesMD

THE DRIVER SIDE DOOR LOCKED AND I WAS UNABLE TO UNLOCK THE DOOR IN ANYWAY WHICH CAUSED ME TO ENTER AND EXIT THE VEHICLE THROUGH THE PASSENGER SIDE . THE TRUCK WAS PARKED WHEN THE DOOR WAS LOCKED AND THEN WAS UNABLE TO UNLOCK IT . YES IT WAS A MAJOR INCONVENIENCE BUT ALSO A LIFE SAFETY ISSUE IF I WOULD HAVE HAPPENED TO BEEN IN AN ACCIDENT OR IF THE TRUCK WOULD HAVE HAD A CATASTROPHIC FAILURE I WAS UNABLE TO EXIT THE VEHICLE IN A TIMELY AND SAFELY MANNER . MY MAJOR CONCERN WAS BLANTANTLY OVER LOOKED BY DODGE AND I WAS TOLD IT AN INCONVENIENCE AND HAD NOTHING TO DO WITH LIFE SAFETY.

Electrical System
Filed Apr 7, 201885,000 milesWA

THE VEHICLE SHUT OFF WHILE DRIVING AND WILL NOT START AND STAY RUNNING WITHOUT HOLDING THE IGNITION

Power Train
Filed Mar 6, 2018TX

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE AND THERE WAS NO ESTIMATED DATE AS TO WHEN THE REMEDY WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Mar 1, 2018TX

THE BREAK TRANSMISSION SHIFT INTERLOCK LOCKING PIN ON VEHICLE MAY BECOME STUCK IN THE OPEN POSITION ALLOWING THE TRANSMISSION TO BE SHIFTED OUT OF PARK AND TO ANY GEAR POSITION WITHOUT DEPRESSION OF THE BRAKE PEDAL AND/OR WITHOUT THE KEY IN THE IGNITION - DEALERSHIP WON'T HAVE THE PARTS AVAILABLE TO FIX THE RECALL UNTIL "PROBABLY AROUND SUMMER TIME," ACCORDING TO THE SERVICE DEPARTMENT.

Power Train
Filed Feb 13, 201875,000 milesND

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE STARTING THE VEHICLE, THE CONTACT NOTICED AN ABNORMAL SOUND AND TRANSMISSION FLUID ON THE GROUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (RYAN CHRYSLER DODGE JEEP, 1212 2ND ST W, WILLISTON, ND 58801), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING), BUT THE VEHICLE WAS NOT INCLUDED IN THE MODEL YEAR FOR THE RECALL. THE FAILURE MILEAGE WAS 75,000.

Power Train
Filed Feb 11, 201898,032 milesKY

I WAS DRIVING MY 2012 RAM 2500 CUMMINS DOWN THE INTERSTATE AT 70-75 MPH. THERE WAS A LOUD EXPLOSION FOLLOWED BY MULTIPLE VIOLENT SOUNDS COMING FROM THE BOTTOM OF THE VEHICLE JUST BELOW MY FEET. THE FLOOR BOARD BELOW MY FEET WAS PUSHED UPWARD NEARLY 1 FOOT FROM THE DRIVE TRAIN COMPONENTS SLAMMING INTO THE CAB UNTIL I COULD GET PULLED OVER. THE DRIVETRAIN NEARLY PENETRATED INTO THE CAB. I WAS ABLE TO GET THE TRUCK STOPPED ON THE SHOULDER. AFTER LOOKING UNDER THE TRUCK THE TRANSFER CASE HAD EXPLODED LEAVING METAL COMPONENTS ALL OVER THE INTERSTATE. THE EXPLOSION HAS CAUSED FROM EARLY ESTIMATES 15-25K IN DAMAGES. THE TRANSFER CASE, TRANSMISSION, DRIVESHAFTS, BRAKE LINES, WIRING HARNESSES, EMISSIONS COMPONENTS AMONG OTHER PARTS ARE COMPLETELY RUINED. THE TRUCK MAY BE TOTALED. THE TRUCK IS STILL UNDER WARRANTY AND CHRYSLER ISN'T BEING VERY HELPFUL. THANKFULLY THERE WERE NO INJURIES BUT THAT MIGHT NOT BE THE CASE NEXT TIME.

Electrical System
Filed Feb 1, 201898,000 milesUT

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO CLASSIC MOTORS INC (120 S MAIN ST, RICHFIELD, UT 84701) WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Electrical SystemFire
Filed Jan 27, 201845,000 milesNE

BACK IN SEPTEMBER 2017 I WAS AT WORK AT OFFUTT AIR FORCE BASE WHEN I RECEIVED SEVERAL MESSAGES FROM THE PAPILLION FIRE DEPARTMENT, THE LA VISTA POLICE DEPARTMENT, AND MY APARTMENT STAFF HAD BEEN DESPERATELY TRYING TO GET AHOLD OF ME TO LET ME KNOW THAT MY RAM 2500, WHICH I HAD NOT DRIVEN IN OVER 10 DAYS, HAD CAUGHT FIRE UNDER THE HOOD IN ITS PARKING SPOT NEAR MY APARTMENT BUILDING. MY FIRST THOUGHT AFTER BEING COMPLETELY BLOWN AWAY BY THE FACT THAT A LIGHTLY USED TRUCK THAT HADN'T EVEN BEEN DRIVEN COULD SPONTANEOUSLY CATCH ITSELF ON FIRE WAS THAT THANK GOODNESS THE TRUCK WAS PARKED OUTSIDE AND NOT IN MY GARAGE. WHEN I GOT TO MY TRUCK I SAW THAT THE FUSE BOX WAS MELTED AS WELL AS ALL THE WIRES LEADING TO AND FROM THE FUSE BOX. I HAD THE TRUCK TOWED TO A LOCAL RAM DEALERSHIP AND I CONTACTED RAM AND CHRYSLER SPECIAL INVESTIGATIONS WHO REFUSED TO PROVIDE ME WITH ANY DETAILS OTHER THAN THE VEHICLE WAS NO LONGER UNDER WARRANTY.

Electrical System
Filed Jan 26, 201889,000 milesNY

TRUCK SHUTS OFF WHILE DRIVING, WIGGLE KEY AND IT STARTS AND CONTINUES. *DSY

Power Train › Transfer Case (4-wheel Drive)
Filed Jan 24, 2018100,000 milesMO

TRANSFER CASE LITERALLY BLEW UP. CAUSING TRANSMISSION TO BUST IN TWO AND MULTIPLE PIECES TO SHOOT OFF, CAUSING LOSS OF BRAKE LINES AND BRAKE USAGE, AS WELL AS PARTS BEING SENT INTO THE CAB OF THE TRUCK. TRANSMISSION SHOP STATED THIS IS THE MULTIPLE INCIDENT OF A TRANSFER CASE BLOWING UP ON DODGE RAM VEHICLES (WITH NO RECALL) AND THIS WAS BY FAR THE WORSE, CAUSING DAMAGE TO EVEN THE FRAME. TRUCK WAS TRAVELING DOWN THE HIGHWAY AT 65 MPH. NO ANCILLARY CONDITIONS, NORMAL DRIVING. TRUCK BEGAN TO VIBRATE AND THEN BLEW UP SENDING PIECES INTO THE UNDERSIDE OF THE VEHICLE, CAUSING LOSS OF BRAKES AND PIECES TO ENTER INTO THE CAB. *DSY

Power Train
Filed Dec 23, 2017101,291 milesCO

WITH BRAKE PEDDLE DEPRESSED, WAS UNABLE TO SHIFT OUT OF PARK.

Steering
Filed Dec 21, 201742,000 milesMI

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 20 MPH, THE TIE ROD ON THE VEHICLE FRACTURED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO GALEANA'S VAN DYKE DODGE (28400 VAN DYKE AVE, WARREN, MI 48093). THE DEALER DIAGNOSED THAT THE TOE IN WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Power Train
Filed Nov 24, 201798,000 milesNY

WHILE TRAVELING S/B ON ROUTE 17 IN NEW JERSEY AT APPROXIMATELY 55 MPH I HEARD A LOUD GRINDING NOISE COMING FROM UNDER MY TRUCK AND THEN SUDDENLY MY FRONT WHEELS OF MY TRUCK LOCKED UP AND I SKIDDED TO A COMPLETE STOP. THE TRUCK WAS UNABLE TO MOVE FORWARD OR BACK AND I HAD TO GET A TOW TO A DODGE DEALERSHIP ON ROUTE 4 IN NEW JERSEY. DODGE REPAIRED THE FRONT AXLE SAYING IT WAS A RECALL OF WHICH I DID NOT RECEIVE ANY NOTICE, ALSO SURESKY DODGE IN GOSHEN, NEW YORK ALWAYS SERVICED MY VEHICLE SINCE I PURCHASED IT NEW IN 2012, THEY NEVER NOTIFIED ME OF SUCH RECALL.

Structure › Body
Filed Nov 22, 2017115,000 milesNE

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE LIFTERS DETACHED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE MISFIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR, THE SPARK PLUGS, AND COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

Air BagsCrash
Filed Nov 20, 201781,110 milesAL

DRIVING DOWN THE INTERSTATE AT APPROXIMATELY 70 MPH WHEN THE VEHICLES IN FRONT OF THE TRUCK SLAMMED ON BRAKES. I WAS ROUGHLY 30 FT BEHIND THE VEHICLE IN FRONT OF ME. I SLAMMED ON MY BRAKES AND THE PEDAL FELT SPONGY BEFORE GOING TO THE FLOOR. THE TIRES DID NOT LOCK UP, AND THE TRUCK SLOWED 20MPH IN ABOUT 30 FT. THE TRUCK MADE IMPACT WITH A CHEVROLET TAHOE AT 50 MPH. THE AIRBAGS FAILED TO DEPLOY AND THE SEATBELT FAILED TO LOCK, THROWING MY KNEES INTO THE DASH. THE CHEVROLET TAHOE WAS TOTALED. THE CURRENT ESTIMATE TO REPAIR THE RAM IS $5,448. THE BUMPER, DRIVER FENDER, GRILLE, AND HOOD WERE DAMAGED. UPON REMOVING THOSE ITEMS THE SHOP FOUND ALMOST EVERY BRACKET IN THE FRONT END HAD BEEN BROKEN AND THE FRAME HORNS BENT UPWARDS FROM THE COLLISION. THE IMPACT WAS HARD ENOUGH TO BREAK A RATCHET STRAP IN THE BED OF THE TRUCK, SENDING A LADDER THAT I WAS CARRYING INTO THE CAB CORNER, LEAVING A SOFTBALL SIZED DENT. WE WERE ABLE TO DRIVE AWAY FROM THE INCIDENT AND THE BRAKES WERE FUNCTIONAL ON THE TRIP TO THE BODY SHOP, HOWEVER ANY ATTEMPT TO DEPRESS THE PEDAL RAPIDLY WOULD RESULT IN A SPONGY PEDAL. MILEAGE AT THE TIME OF THE INCIDENT WAS 81,110. RAM WAS CONTACTED AND AFTER A WEEK OF BACK AND FORTH RAM AGREED TO SEND SOMEONE TO INSPECT THE VEHICLE TO DETERMINE IF THERE IS A FAULT IN THE TRUCK.

Service Brakes
Filed Nov 15, 201773,200 milesOR

SPEED ABOUT 20 MPH WITH NO THROTTLE, POWER STEERING AND BRAKES STOPPED WORKING. A FEW SECONDS LATER THE STEERING AND BRAKES WORKED AGAIN. IF THE STEERING AND BRAKES DID NOT START WORKING AGAIN THIS COULD HAVE CAUSED THE VEHICLE TO CRASH INTO ANOTHER MOTORIST.THIS IS NOT THE FIRST TIME THIS HAS HAPPENED.

Wheels
Filed Sep 26, 2017400,000 milesMI

TL* THE CONTACT OWNS A 2012 RAM 2500. UPON INSPECTION OF THE VEHICLE, IT WAS DISCOVERED THAT THE INNER RINGS ON THREE OF THE FOUR ALUMINUM WHEEL RIMS WERE CRACKED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 400,000.

Electrical System
Filed Sep 21, 201775,000 milesCA

TL* THE CONTACT OWNS A 2012 RAM 2500. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MULLAHEY CHRYSLER DODGE JEEP RAM (2520 GOLDEN HILL RD, PASO ROBLES, CA 93446 (805) 369-2400) WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ASSIGNED CASE NUMBER: 32374095, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.

Exterior Lighting
Filed Sep 20, 201783,000 milesIA

MY PASSENGER HEADLIGHT WORKS INTERMITTENTLY. THE BULB IS GOOD. THE WIRING HARNESS INSIDE OF THE HOUSING HAS BEEN CHANGED AND DID NOT SOLVE THE ISSUE. IT WILL WORK FOR A MONTH OR SO THEN NOT WORK.

Fuel/Propulsion System
Filed Sep 20, 2017102,000 milesTX

EXCESSIVE FUEL CONSUMPTION..LESS THAN 10MPG, HIGH OPERATING TEMPERATURE, POWER/PERFORMANCE WITH/ WITHOUT. MODERATE TOWING LOADS. HIGH TEMPERATURES ASSOCIATED WITH ELEVATIONS IN EXCESS OF 4OOO FEET. FREQUENT ENGINE LIGHT APPEARANCE.

Suspension
Filed Sep 12, 201738,000 milesNC

AT APPRX.38,000 MI,ON A FREEWAY AT 65 MPH, RAN OVER A SMALL BUMP IN THE ROAD THE TRUCK BEGAN SHAKING VIOLENTLY, AS IF IT WAS GOING TO FLY APART.TOOK FOOT OF THE GAS, HIT THE BRAKES UNTIL SLOWED TO APPROX.. 40 MPH. I'M A SMALL FEMALE IT WAS ALL I COULD DO TO GET THE VEHICLE TO THE OFF RAMP. THIS WAS NOT A NORMAL TIRE OUT OF BALANCE SITUATION.IF SO IT WOULD DO THAT CONSISTENTLY. A FEW WEEKS LATER IT OCCURRED WHILE MY HUSBAND WAS DRIVING IT.HE'S DEFINITION IS LIKE A BUCKING BRONCO. WE PURCHASED AN EXTENDED WARRANTY FROM THE DEALERSHIP LAKE NORMAN CHRYSLER DODGE. TOOK THE TRUCK IN WE THOROUGHLY EXPLAINED TO THE SERVICE WRITER HOW DANGEROUS THIS IS, IT'S A SAFETY ISSUE. HE WROTE IT UP AS A VERY BAD VIBRATION. THEIR FINDINGS WAS A STEERING STABALIZER AND REPLACED IT. MILEAGE WAS 42722. IT DOESN'T DO THIS WITH EVERY BUMP YOU HIT. THIS VEHICLE IS NOT DRIVEN OFTEN. NOW ONLY A FEW HUNDRED MILES LATER IT HAPPENED AGAIN TWICE. BOTH TIMES WHILE TRAVELING ON THE FREEWAY 60 TO 65 MPH. WHEN YOU'RE ON A FREEWAY AND A TRACTOR TRAILER TRUCK IS BEHIND YOU, IT IS LIFE THREATENING TO TAKE YOUR FOOT OFF THE GAS AND HIT THE BRAKES. THE TRUCK IS BACK AT THE DEALERSHIP HAS BEEN THERE FOR 1 1/2 WEEKS. THEY CAN'T FIND ANYTHING WRONG. WE HAVE DISCOVERED THIS IS CALLED THE DEATH WOBBLE AND DODGE HAS HAD THIS PROBLEM FOR YEARS AND HAS NEVER SOLVED THE PROBLEM.THIS HAS BEEN A MAJOR PROBLEM ON THE DODGE RAM 2500 AND JEEP WRANGLERS. NORMALLY IT OCCURS WHEN THE VEHICLE HAS 150,000 MILES ON IT OR BETTER WHEN PA

Electrical System
Filed Sep 3, 2017157,454 milesCO

WHEN DRIVING MY TRUCK ON ANY KIND OF ROUGH ROAD OR HITTING A BUMP THE TRUCK WILL SHUT OFF. THIS HAPPENS AT ALL SPEEDS WHILE DRIVING IN TOWN AND ON THE HIGHWAY. WHEN THE ENGINE SHUTS OFF I LOSE ALL POWER TO STEERING, POWER BRAKES AND ALL ELECTRIC COMPONENTS. I HAVE FOUND THAT THE WIN MODULE IS THE ISSUE.

Electrical System
Filed Aug 18, 201786,200 milesNM

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE THREE TIMES, AND WAS SUCCESSFUL ON THE THIRD ATTEMPT. THE FAILURE RECURRED AT LEAST TWELVE TIMES IN THE PAST TWO WEEKS. THE VEHICLE WAS TAKEN TO THE DEALER (BRAD FRANCIS DODGE IN LOS LUNAS, NEW MEXICO), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,200.

Unknown or Other
Filed Aug 16, 201745,000 milesWA

UPON PLACING MY SEATBELT ON I LOOKED AT THE SILVER PART THAT IS THE OUTER PORTIONS OF THE CONTROLS , RIGHT NEXT TO THE 4W DR BUTTON AND THERE WAS A CIRCULAR ACTUAL MELTED AREA, WHEN TOUCHED WAS ROUGH/BURNT, COULD SEE THE BLACK PLASTIC UNDERNEATH . NO OTHER AREAS NOTED. . TOOK TO DODGE, AND THEY STATE, AFTER HAVING THE TRUCK 4 DAYS , THEY STATEMENT AS TO CAUSE IS, " THAT IT IS A DIRECT SUN BURNED PORTION ZEROED IN THRU THE BACK WINDOW THAT HEATED IT UP, MELTED THE CIRCULAR AREA AND IS NOT UNDER WARRENTY. WE HAVE A MEGA CAB, ALL TINTED, WAS IN OUR DRIVEWAY WHICH IS COVERED W/TALL FIR TREES. WE HAVE LIVED HERE FOR 24 YRS. WE ARE AFRAID IT WILL CAUSE A FIRE AS DODGE WOULD NOT LOOK FOR THE CAUSE. THE ENGINE LIGHT CAME ON & WE WHERE TAKING IT IN FOR ANOTHER AIR FLOW DETECTOR AS THIS HAS BEEN THE 3RD ONE REPLACED, R/T SMOG GAGETS. WE R BOTH RETIRED AND DO NOT TAKE ANY TRIPS, D/T MY AND MY HUSBANDS CONDITIONS

EngineFire
Filed Aug 1, 201789,000 milesMI

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT THE VEHICLE SHOOK WHILE DRIVING HIGHWAY SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE DICK HUVAERES DEALER WHERE IT WAS DIAGNOSED THAT THE TICKING IN THE MOTOR WAS DUE TO A FAULTY WATER PUMP. THE DEALER REPLACED THE WATER PUMP; HOWEVER, THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. AFTER RETURNING HOME FROM THE DEALER, THE VEHICLE SUDDENLY CAUGHT FIRE WHILE PARKED IN THE DRIVEWAY. THE CONTACT CALLED THE BERLIN TOWNSHIP AND ELMONT FIRE DEPARTMENTS TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS SALVAGED. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Electrical SystemFire
Filed Jul 24, 201789,000 milesMI

HAVE A SHAKE IN THE TRUCK! HAVE TAKEN IT IN MANY TIME TO BE FIXED! FOR FOUR YEARS HAVE HEARD IT NORMAL TO YOU WILL HAVE TO LIVE WITH IT. FINALLY AFTER 6 OR 7 DEALER ONE DECIDED IT WOULD OPEN IT UP. THE HOOKED IT UP TO THIS MACHINE THAT WOULD TELL THEM WERE IT'S COMING FROM. THEY TELL ME THE ONLY THING THEY CAN FIND IS A TRANS MOUNT. SO AFTER THAT THEY OPEN THE REAR END THEY HAD TO REBUILD IT. THEN THEY HAD TO PUT ALL NEW FROM REAR END UP TO THE ENGINE WHILE POWER TRAIN. IT STILL HAD A SHAKE! THEN THEY GOT AN OK TO OPEN THE ENGINE FROM CHRYSLER. SO THEY ADJUSTED THE VALUE LASH. O ALMOST FORGOT THE DEALER HAD MY TRUCK 7 MONTHS TO FIX THE PROBLEM. SO WHEN I PICKED IT UP FROM SZOTT M-59 ON THURSDAY AT AROUND 7 PM AND BUY SATURDAY MORNING TRUCK IS ON FIRE IN DRIVE WAY AT ABOUT 9 AM. I DROVE IT ON FRIDAY ,I PARKED IT BY 4 PM . SO IT WAS OFF FOR ABOUT 17 HOURS OR SO. HAVE NO IDEA WHY THERE WAS A FIRE. REALLY WOULD LIKE TO NO WHAT HAPPEN. HEARING THAT THERE IS A PROBLEM WITH ALTERNATOR. BUT WITH THE DEALER TAKING OF THE TOP OF THE MOTOR OFF TO READJUST THE VALVE LASH.I THINK THEY HAD TO TAKE OF THE WIRE HARNESS AND BATTERY CABLES TO WORK IN IT. WOULD LOVE TO FIND OUT WHAT WENT WRONG!!!!!!!!!! THE TRUCK WAS IN DRIVEWAY FACING SOUTH WIND WAS COMING FROM THE SOUTH. TEMP OUT SIDE WARM. TRUCK WAS SHUT OFF AROUND 4PM FRI. FIRE LOOKED LIKE IT STARTED ON DRIVER SIDE. LOOKED LIKE BATTERY AREA IS WERE THE FIRE STARTED DRIVER SIDE. I HAVE TO MUCH PAPER WORK TO SEND!!!!

Air Bags
Filed Jun 28, 201744,000 milesTN

THE AIR BAG COVER IS COMING APART FROM THE 1'OCLOCK POSITION TO THE 8 O'CLOCK POISTION. I'VE TAKEN IT TO THE LOCAL DEALERSHIP AND THEY WANT $700 TO REPALCE THE AIRBAG WHICH IS ATTACHED TO THE COVER. WHY SHOULD I HAVE TO PAY FOR A SAFETY ITEM THAT SHOULD STILL BE COVERED.

Electrical System
Filed Apr 20, 2017126,338 milesMT

WIRELESS KEY NODE STOPS WORKING. THUS THE TRUNK LOSES POWER AND SHUTS DOWN. THIS IS A VERY DANGERS CONDITION. HAVE TALKED TO OTHER OWNERS AND THEY HAVE HAD THE SAME PROBLEM. YOU CAN PUT THE TRUCK IN NEUTRAL AND IT RESTARTS ,DODGE KNOWS THE PROBLEM BUT HAS DONE NOT A THING TO FIX IT. AT $440.00 PLUS TO FIX IT I GUESS IT IS A MONEY MAKER.

Electrical System
Filed Mar 11, 2017136,000 milesWY

VEHICLE IGNITION- WHEN THE VEHICLE IS IN MOTION AND YOU HIT A SLIGHT BUMP IN THE ROAD THE TRUCK WILL SHUT OFF. THIS WILL OCCUR AT HIGHWAY SPEEDS AND SPEEDS AS LOW AT 20MPH. ALSO SOMETIMES WHEN STARTING THE VEHICLE WITH THE KEY, ONCE THE KEY IS TURNED TO START THE VEHICLE, ALL LOSS OF POWER TO THE DASH AND IGNITION SYSTEM. LASTLY IF THE REMOTE START IS USED AND THE KEY IT PUT INTO THE IGNITION AND TURNED TO THE ON POSITION AND THE BRAKE PEDAL IS DEPRESSED THE VEHICLE WILL SHUT OFF.

Electrical System
Filed Jan 17, 2017140,000 milesWA

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO FUNCTION PROPERLY. ALSO, THE VEHICLE STALLED WHEN DRIVING OVER UNEVEN LAND WITHOUT WARNING. THE CONTACT HAD TO MANEUVER THE KEY IN THE IGNITION AND PARKED THE VEHICLE AT HOME. THE DEALER ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Air Bags
Filed Dec 26, 2016101,000 milesFL

BEGAN HAVING ELECTRICAL PROBLEMS. THE MOST SERIOUS, WHILE DRIVING AFTER DARK, THE HEADLIGHTS WENT OUT. AIRBAG LIGHT INDICATOR GOES ON INTERMITTENTLY. RADIO GOES DEAD. REPLACED HEADLIGHT BULBS AND HAD TIPM FLASHED BUT OCCURRED AGAIN. *TR

Visibility/Wiper
Filed Dec 1, 2016262,000 milesKS

THE SPRAY NOZZLES ON ALL DODGES ARE BREAKING WAY BEFORE THEY SHOULD. THE HARD PLASTIC NOZZLE BREAKS WHERE IT IS ATTACHED TO THE FLUID TUBE. THIS MAKES IT SO THE NOZZLE DOES NOT SPRAY THE WINDSHIELD TO CLEAN IT WITH THE WIPERS. MY TRUCK IS ONLY 5 YEARS OLD AND BOTH NOZZLES HAVE BEEN REPLACED. THERE ARE MANY OTHER DODGE OWNERS WITH THIS PROBLEM, MANY VIDEOS TO SEE ON YOUTUBE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →