Page 5 of 6 · complaints 201–250 of 298

2011 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Steering
Filed Mar 23, 201479,100 milesTX

JANUARY 21, 2014- RECEIVED RECALL NOTICE N49. (LEFT TIE ROD BALL STUD FAILURE). CONTACTED A LOCAL TEXAS DODGE DEALER AND WAS PLACED ON THE APPOINTMENT LIST, PARTS ORDERED. DEALER SAID THAT I WOULD BE CONTACTED WHEN THE PART ARRIVED. (SEEN THE RECALL NOTICE UPDATES THAT STATED IT WOULD BE APRIL BEFORE PARTS WERE AVAILABLE). 03/22/14 - WAS BACKING OUT OF PARKING SPOT AND LEFT TIE ROD BALL STUD BUSTED, TIRE TWISTED SIDEWAYS. THE SCARY PART- JUST 45-50 MILES EARLIER, SAME TANK OF GAS, I HAD BEEN PULLING MY FIFTH WHEEL TRAILER DOWN THE HIGHWAY IN TEXAS. I AM SHAKING THINKING ABOUT WHAT COULD HAVE HAPPENED ON THE THRUWAY IF IT HAD BUSTED JUST A FEW MILES EARLIER OR IF I HAD A FEW MILES FURTHER TO DRIVE! *TR

Steering
Filed Mar 21, 2014CA

TL*THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). THE CONTACT STATED THE WAIT FOR THE DEALER TO PERFORM THE REPAIR HAD EXCEEDED A REASONABLE TIMEFRAME. THE DEALER ADVISED THAT THEY ARE ALLOWED TWO REPAIR KITS PER WEEK.THE CONTACT'S VEHICLE WAS NUMBER FOUR ON THE WAITING LIST AND WOULD BE REPAIRED IN APPROXIMATELY FOUR MONTHS. THE CONTACT HAD NOT EXPERIENCE THE FAILURE.

Steering
Filed Mar 20, 201457,000 milesWI

IT APPEARS THE COMPLAINT IS THE SAME AS MANY. HAVE BEEN TRYING TO GET THIS RECALL TAKEN CARE OF AND FROM THE BEGIN AND HAVE BEEN TOLD BY THREE DEALERS THE SAME ANSWER! CHRYSLER WON'T SEND US THE PARTS PARTS. SO I HAVE BEEN ON THE LIST SINCE JANUARY 6TH. DOES SOMEONE HAVE TO HAVE AN INJURY LIKE WITH TOYOTA OR GM BEFORE THE PROBLEM CAN GET FIXED. DISGUSTED WITH CHRYSLER TO SAY THE LEAST AS ARE THE DEALERS!!! *TR

Steering
Filed Mar 19, 2014OH

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Steering
Filed Mar 19, 201450,000 milesOK

RECEIVED A RECALL ON MY TRUCK (N49/NHTSA 13V-529). IMMEDIATELY TOOK TRUCK TO DEALERSHIP FOR INSPECTION AS THE RECALL STATES THE "LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING.) THE DEALER (FRONTIER DODGE IN EL RENO, OKLA.) INSPECTED THE TRUCK AND TOLD ME THAT INDEED, MY TRUCK DID HAVE THE FAULTY PARTS AND THAT THE TIE RODS NEEDED TO BE REPLACED ON BOTH SIDES. THEY STATED THEY WOULD ORDER THE PARTS AND CONTACT ME FOR REPAIRS. TO DATE, THE DEALER HAS NOT CONTACTED ME FOR REPAIRS. TWO WEEKS AGO, I CONTACTED THEM AND ASKED THE STATUS, THEY SAID THEY ARE STILL WAITING FOR PARTS FROM DODGE. IF THIS RECALL IS SUCH AS SAFETY ISSUE AS TO WARRANT A RECALL, WHY IS DODGE NOT FOLLOWING THROUGH WITH REPAIRS AND ENSURING THERE ARE PARTS NECESSARY FOR REPAIRS? IT HAS BEEN OVER TWO MONTHS SINCE THE DEALER ORDERED PARTS. I DO NOT CONSIDER THIS A 'REASONABLE TIME' ESPECIALLY WHEN MY SAFETY IS AT STAKE. *TR

Steering
Filed Mar 19, 2014AK

I GOT THE RECALL WHILE IN OR WHILE BEING A CARETAKER FOR 6 MONTHS. I CALLED ALL THE LOCAL DEALERS AND WAS TOLD THEY DID NOT HAVE THE PARTS AND DID NOT KNOW WHEN THEY WOULD GET THEM. I FINALLY TALKED TO DENNIS DILLION DODGE IN CALDWELL, ID AND THEY ORDERED THE PART. I AM LEAVING TO GO BACK TO ALASKA NEXT MONTH AND THEY STILL DO NOT HAVE THE PART. I REALLY DO NOT WANT TO GO BACK WITHOUT IT BEING FIXED AS I AM PULLING A 5TH WHEEL TRAILER. *TR

Steering
Filed Mar 18, 2014LA

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING PARTS UNTIL MID APRIL. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 14, 2014ID

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

Steering
Filed Mar 14, 2014ND

RECEIVE NOTIFICATION IN DECEMBER TO CONTACT DEALER FOR RECALL SERVICE WORK AFTER JAN 6 2014. CONTACTED DEALER ON JAN 6TH AND MADE APPOINTMENT FOR FEB 4TH TO HAVE RECALL WORK PERFORMED. WHEN DROPPING VEHICLE OFF I WAS INFORMED PARTS WERE NOT AVAILABLE AND WERE ONLY GETTING A LIMITED NUMBER OF PARTS PER WEEK. IT IS NOW 3 MONTHS INTO THE RECALL WITH NO RESOLUTION IN SIGHT. FOR A POTENTIAL SAFETY ISSUE THIS IS NOT ACCEPTABLE. *TR

Steering
Filed Mar 14, 201432,000 milesTN

RECEIVED A SAFETY RECALL FROM CHRYSLER N49/NHTSA 13V-529, STATING THE LEFT TIE ROD BALL STUD IS DEFECTIVE AND NEEDS TO BE REPLACED. CONTACTED WOLFCHASE DODGE IN BARTLETT, TN AND THEY SAID THEY COULDN'T GET THE PARTS, AND COULDN'T FIX MY TRUCK. *TR

Steering
Filed Mar 12, 201435,500 milesAZ

I HAD STOPPED AT A STOP SIGN AND THEN STARTED TO PROCEED. SPEED WAS SLOW BECAUSE OF RAIL ROAD TRACK, WHEN I MADE A LEFT TURN THE STEERING JAMMED AND HAD TO STOP BEFORE RUNNING OFF ROAD. WITH ALL MY STRENGTH I WAS ABLE TO TURN LEFT FURTHER BUT HEARD A CLUNK. DROVE SLOW TO A DODGE DEALER IN MILE OF CARS, SAN DIEGO AND THIS CONDITION OCCURRED ABOUT 3 TIMES EVERY TIME I MADE A FULL TURN TO LEFT. DEALER REPAIRED AND I WAS TOLD THAT A AIR VENT HOSE RETAINING BRACKET HAD BROKEN AND THE HOSE HAD FALLEN IN TO THE STEERING MECHANISM. I THINK IF I HAD BEEN GOING AT A NORMAL SPEED 50 TO 70 I WOULD HAVE CRASHED. *TR

Steering
Filed Mar 12, 2014NM

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TR

Steering
Filed Mar 11, 2014WA

RECALL FIRST HEARD OF ON TODAY SHOW FIRST OF DEC,2013. RECALL NOTICE ARRIVED IN ,MAIL LATE DEC, 2013. INSTRUCTED TO CONTACT DEALER JAN, 6, 2014.CONTACTED DEALER JAN 7 2014. TOLD PARTS WOULD TAKE 3 TO 4 WEEKS. WAITED. CONTACTED DEALER MID FEB,2014. TOLD CHRYSLER ONLY RELEASING ONE PART PER WEEK.AM #10 ON LIST, WAITED. CONTACTED DEALER MARCH 11,2014. TOLD A PROBLEM WITH THE NEW PART, STOPPED SHIPPING, NEWER PARTS TO START SHIPPING END OF APRIL 2014. BY END OF APRIL WILL BE 5 MONTHS. DUE TO RISK OF TIE ROD FAILURE, DO NOT FEEL SAFE ON THE ROADS. THIS IS NOT WHAT I CONSIDER A TIMELY REMEDY TO THE SAFETY OF MYSELF OR TO OTHERS ON THE ROAD. *TR

Steering
Filed Mar 10, 2014CA

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Steering
Filed Mar 4, 201440,000 milesFL

WHILE BACKING INTO A PARKING SPACE, THE TIE ROD BROKE CAUSING BOTH FRONT TIRES TO TILT INWARD. I HAPPENED TO BE AT A DEALER'S LOT AND HAD TO HAVE IT REPAIRED AT THIS LOCATION. UPON CONTACTING MY DODGE DEALERSHIP I WAS INFORMED OF THE RECALL AND THEN CONTACTED CHRYSLER WHERE I WAS TOLD - ON THREE SEPARATE CALLS - THIS WAS NOT PART OF THE RECALL. I'VE SINCE FOUND A PUBLISHED NOTICE BY CHRYSLER, STATING MY EXACT MAKE & MODEL AND THE EXACT TIE ROD BREAKAGE AS BEING PART OF A RECALL. CHRYSLER HAS DENIED REIMBURSEMENT OF MY REPAIR APPROXIMATELY $600 ON A $50,000 TRUCK WITH ONLY 40,000 MILES. AT THE TIME OF THIS INCIDENT MYSELF AND A PASSENGER HAD JUST EXITED OFF A MAJOR INTERSTATE WHERE THE SPEED LIMIT IS 70 MPH AND I WAS TOWING A BOAT. I CAN NO LONGER TRUST DODGE VEHICLES, THEIR CUSTOMER CARE DUE TO THEIR LACK OF SAFE PRODUCTS.

Steering
Filed Mar 4, 2014DE

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 STEERING HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED NOTIFICATION DECEMBER 2013 AND THE DEALER ADVISED FOR SEVERAL MONTHS THAT THEY HAD NOT RECEIVED THE REPAIR KIT TO COMPLETE THE RECALL SERVICE. THE CONTACT WAS PLACED ON A WAITING LIST AND WAS ADVISED THAT BECAUSE THE DEALER WAS ONLY BEING SUPPLIED WITH ONE REPAIR KIT PER WEEK, THE EXPECTED RECALL REPAIR DATE WAS NOVEMBER 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Steering
Filed Mar 4, 2014TX

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT RECEIVED A RECALL NOTICE AND HAD BEEN AWAITING THE NECESSARY PARTS FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME IN WHICH THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 3, 2014TX

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500 .THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND CONTACTED THE DEALER. THE DEALER ADVISED THAT THE PARTS NEEDED TO COMPLETE THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTIFICATION MONTHS AGO AND WAS ADVISED BY THE MANUFACTURER THAT THEY WERE NOT AWARE OF WHEN THE PARTS WOULD BECOME AVAILABLE TO COMPLETE THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Steering
Filed Feb 28, 2014OR

IN JANUARY OF 2014, I RECEIVED A RECALL NOTICE FROM DODGE/CHRYSLER ON MY 2011 DODGE RAM TRUCK, 2500 4X4. THE NOTICE SAID, PROBLEM: THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. 2-28-14 I CALLED SMOLICH MOTORS (DODGE DEALERSHIP IN BEND, OREGON) AND MADE AN APPOINTMENT TO HAVE IT LOOKED AT. I WAS TOLD THEY ARE OVER 300 PEOPLE WAITING FOR PARTS AND THAT THE REPLACEMENT PARTS THAT WERE FIRST SENT HAVE BEEN RECALLED AS INFERIOR AND THEY HAVE NO IDEA WHEN THEY CAN REPLACE THE FAULTY PARTS ON THE TRUCK. SINCE THIS IS A SAFETY ISSUE I STRONGLY FEEL THAT CHRYSLER/DODGE IS NOT DOING WHAT THEY SHOULD TO FIX THE PROBLEM. *TR

Steering
Filed Feb 27, 2014CA

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS CONTACTED AND STATED THEY WOULD NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Feb 26, 2014PA

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER 2013, THERE SHOULD HAVE A REMEDY AVAILABLE BEFORE FEBRUARY 2014 TO REPAIR A MANUFACTURING DEFECT. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR PERFORMING THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN UPDATED 04/22/14

Steering
Filed Feb 26, 2014MT

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) AND THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/25/14*CN UPDATED 04/09/14

Steering
Filed Feb 24, 2014CA

TL- THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS STILL WAITING FOR PARTS FROM AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAS NOT EXPERIENCED A FAILURE. DYD

Steering
Filed Feb 20, 2014AK

TL- THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

Electrical SystemFire
Filed Feb 17, 201444,190 milesMD

TRUCK WAS IDLING, JUST GOT HOME AND THE MASTER WINDOW SWITCH STARTED SMOKING AND AS THAT HAPPENED BOTH BACK WINDOWS ROLLED DOWN AND FIRE CAME OUT FROM WINDOW SWITCH. *TR

Steering
Filed Feb 11, 2014400,600 milesWA

NOTICE OF RECALL RECEIVED 12 24 13 CALLED DEALER (BARTON AUTO) 1/6/14 TOLD THEY WILL ORDER RECALLED PART CALLED DEALER YESTERDAY THEY WERE NOT SURE IF PARTS WERE ORDERED . THEN CALLED [XXX] @[XXX]AFTER SOME RESEARCH SHE REDIRECTED ME BACK TO DEALER. DEALER REQUESTED I HAVE TRUCK INSPECTED TODAY I WENT TO DEALER SERVICE REP. LOOKED UNDER TRUCK INSPECTED TIEROD STATED THEY NEEDED TO ORDER PARTS. CANNOT EVEN TELL ME IF PARTS ARE ORDERED. THESE DELAYS ARE UNACCEPTABLY TIME DELAYS AND ENDANGERING MYSELF AND GENERAL PUBLIC. RECALL STARTED 2/28 /11. NOTIFICATION TO ME OF RECALL 12/24/13. DEALER DELAY IN ORDERING PARTS. NO ACCOUNTABILITY FOR DELAYING SERVICES (DEALER OR CHRYSLER) THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Feb 5, 2014TX

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Feb 4, 201429,000 milesNJ

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE ATTEMPTED A TURN AND THE DRIVER'S SIDE TIE ROD FRACTURED WITHOUT WARNING. THE CONTACT MENTIONED THAT HE HAD RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,000. UPDATED 03/21/14*LJ UPDATED 03/27/2014 *JS

Steering
Filed Jan 31, 201450,000 milesOH

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS VERY CONCERNED ABOUT HIS SAFETY AFTER RECEIVING THE NOTICE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT GOING TO BE AVAILABLE FOR SIX MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 50,000.

Steering
Filed Jan 28, 201460,000 milesIN

WAS DRIVING ON THE INTERSTATE AND WENT TO GET OFF AT THE EXIT. POWER STEERING WENT OUT WHEN TAPPING BRAKES ALMOST HIT THE GUARDRAIL. DONE IT TO ME 3 MORE TIMES THROUGHOUT THE DAY. *TR

Steering
Filed Jan 24, 2014NY

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

Steering
Filed Jan 24, 2014LA

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) MID JANUARY 2014. THE CONTACT STATED THAT HE ATTEMPTED TO GET THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT HE HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02-28-14 *BF UPDATED 3/13/2014 *JS

Steering
Filed Jan 16, 2014CA

TL* THE CONTACT OWNS 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. BOTH THE MANUFACTURER AND THE DEALER WERE NOTIFIED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jan 16, 2014WA

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE PARTS WERE NOT AVAILABLE BECAUSE THE MANUFACTURER WAS ONLY PROVIDING ONE PART PER WEEK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/05/14*LJ

Steering
Filed Jan 15, 2014WA

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/27/14*LJ UPDATED 02/27/14

Steering
Filed Jan 13, 2014MO

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER INFORMED THE CONTACT THAT THEY ONLY RECEIVED ONE REMEDY PART PER WEEK. THE CONTACT STATED THAT THE REPAIR WAS NOT PERFORMED TIMELY MANNER. THE MANUFACTURER WAS MADE AWARD OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/27/14*LJ THE DEALER INFORMED THE CONSUMER, CHRYSLER WAS ONLY SENDING ONE PART PER WEEK. THE CONSUMER STATED THERE WAS NO EXCUSE, WHY A RECALL SHOULD TAKE 70 WEEKS TO COMPLETE. UPDATED 02/27/14

Steering
Filed Jan 13, 2014OR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jan 10, 2014MT

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA RECALL CAMPAIGN NUMBER 13V529000 STEERING EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THAT THE DEALERSHIP WILL RECEIVE ONE PART EVERY SEVEN DAYS. THERE ARE NO FAILURES AT THIS TIME.

Steering
Filed Jan 10, 2014AZ

I RCVD RECALL NOTICE N49/ NHTSA 13V-529 FOR MY DODGE. I CALLED JIM CLICK DODGE, IN TUCSON, ARIZONA, THE DEALERSHIP WHERE I PURCHASED THE VEHICLE TO SCHEDULE THE REPAIR. I WAS TOLD THAT IT WOULD 65 WEEKS (OVER ONE YEAR) FOR THE PART TO COME IN FOR THE REPAIR. I BELIEVE THIS IS AN EXCESSIVE AMOUNT OF TIME FOR A PART TO BE ORDERED AND COME IN FOR A SAFETY RECALL. *TR

Steering
Filed Jan 9, 2014CO

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE BECAUSE THE MANUFACTURER WAS ONLY PROVIDING ONE PART PER WEEK TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE ISSUED TO THE DEALER IN LIMITED QUANTITIES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jan 9, 2014WA

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ). THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS TOLD THAT SHE WOULD HAVE TO WAIT THREE MONTHS IN ORDER TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Steering
Filed Jan 7, 2014WA

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THEY RECEIVED ONLY ONE RECALL PART PER WEEK. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SteeringCrash2 injured
Filed Dec 30, 201348,000 milesOK

WHILE ROUNDING A LEFT HAND CURVE, LOST CONTROL OF THE VEHICLE WHEN THE VEHICLE SUDDENLY JERKED HARD TO THE LEFT. THE VEHICLE THEN STARTED AN UNCONTROLLABLE SPIN AND WENT OVER AN EMBANKMENT AND INTO A DRY CREEKBED. THE VEHICLE SUSTAINED SUBSTANTIAL DAMAGE. ON INSPECTION THE FRONT LEFT TIE ROD ASSEMBLY WAS BROKEN. MYSELF AND MY 14 YR SON SUSTAINED MINOR INJURIES. WE LATER RECEIVED NOTICE FROM CHRYSLER ON 12/24/2013 OF THE RECALL OF OUR VEHICLE FOR SAME FAILURE OF TIE ROD ASSEMBLY. *TR

Steering
Filed Dec 27, 201330,382 milesTX

WHEN I BUY THE VEHICLE IT SHOW THAT WAS FIX, WHEN I BUY THE VEHICLE IT BROKE AGAIN FOR THE SECOND TIME WITH IN 4 MONTH OF THE BUY. NOW FOR THE 3RD TIME I GET A RECALL NOTIFICATION TO REPLACE IT AGAIN. MY COMPLAIN IS THAT I BEING DRIVING ALL THIS TIME THINKING THAT WAS FIX GOOD AND MY LIVE ITS BEING ON RISK BECAUSE IT SHOWS THAT IT NEVER WAS FIX PROPERLY. I BUY THIS VEHICLE BECAUSE MY JOB THE DEPENDS ON THIS TRUCK AND I CAN DRIVE SOMETHING THAT CAN KILL ME WITH OUT KNOWING IT. THANK YOU *TR

Steering
Filed Dec 26, 20138,000 milesAR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN SHAKING UNCONTROLLABLY. THE SHAKING CEASED ONCE THE CONTACT APPLIED THE BRAKES. THE FAILURE WAS RECURRING AND THE VEHICLE WAS CONSTANTLY TAKEN TO THE DEALER OVER A TWO YEAR SPAN. THE TECHNICIANS WERE NEVER ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT COULD NOT CONFIRM IF THE FAILURES WERE RELATED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

Power Train
Filed Dec 24, 201348,000 milesIA

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED WHEN THE VEHICLE STOPPED MOVING THE TRANSMISSION LOCKED AND IT BEGAN TO IDLE EXCESSIVELY. THE VEHICLE MOVED FORWARD WHILE THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER CONFIRMED THAT THE TRANSMISSION CAUSED THE FAILURE TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 51,000.

Suspension
Filed Dec 15, 201343,679 milesTX

I WAS DRIVING ON I-10 GOING WEST BY BLTHE, CA I WENT OVER A BRIDGE AND RAN OVER THE JOINT BETWEEN THE BRIDGE AND THE ROAD THE TRUCK WENT INTO A SPEED WOBBLE IT DIDN'T STOP UNTIL I GOT ON THE BRAKES HARD DOWN TO 40 MPH I HAVE HAD IT HAPPEN SEVERAL TIMES MORE ALWAYS AT BRIDGES OR ROUGH SPOTS ON THE ROAD. *TR

Suspension
Filed Dec 10, 201341,920 milesFL

WHILE IN REVERSE AND TURNING LEFT, THE LEFT TIE ROD END SNAPPED AT THE BALL JOINT. IT APPEARS TO BE A GEOMETRY PROBLEM, NOT ALL ABOUT A FAULTY PART. CHRYSLER STATED THE PART HAD ALREADY BEEN REPLACED DURING RECALL L16, BUT IT HAS NOT FIXED THE PROBLEM. CUSTOMER SERVICE STATED THEY WILL ONLY REPLACE THE PART ONCE UNDER THE RECALL. *TR

Steering
Filed Dec 8, 201327,000 milesMT

WHILE LEAVING CHURCH IN PARKING LOT TURNING LEFT BACKING UP HEARD LOUD CLUNK TRIED TO GO FORWARD TRUCK DID NOT WANT TO MOVE. GOT OUT AND LOOKED AND SAW TIE ROD HAD BROKEN. VEHICLE WAS IN DEALERSHIP MARCH 12 FOR TIE ROD RECALL 12600 MILES THEY SAID NO PROBLEMS WITH TIE ROD AND DID NOTHING WITH IT. OBVIOUSLY THERE IS A PROBLEM TIE RODS DO NOT WEAR OUT IN 27000 EASY MILES. *TR

Steering
Filed Nov 19, 201340,000 milesTX

LEFT TIE ROD BROKE WHILE REVERSING. NEW TIE ROD REPLACED BY DEALERSHIP. THIS DESPITE RECALL PREVIOUSLY BEING PERFORMED AND ORIGINAL TIE ROD FOUND TO BE "WITHIN SPECS." *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →