Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL * THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WAS CONCERNED BECAUSE THE MANUFACTURER DID NOT HAVE PARTS AVAILABLE. THE DEALER INFORMED THE CONTACT THAT PARTS WOULD BE ORDERED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT DID NOT EXPERIENCE THE FAILURE. UPDATED 09/02/14*LJ THE CONSUMER STATED AFTER 5 MONTHS THE VEHICLE WAS REPARED. UPDATED 09/10/2014 *JS
2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, HE NOTICED THE VEHICLE PULLED TO THE RIGHT AND THE STEERING WHEEL WAS NO LONGER CENTERED. THE DEALER INFORMED THE CONSUMER, THE WORK THEY PERFORMED, HAD NOTHING TO DO WITH THE VEHICLE PULLING. THE CONSUMER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE, PRIOR TO TAKING IT TO THE DEALER. *JB
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000 (STEERING). THE CONTACT STATED THAT SHE WAS ADVISED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THERE WERE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED.
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL * THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEEL CABLE FAILED THAT SECURED THE SPARE TIRE UNDERNEATH THE VEHICLE. THE FAILURE CAUSED THE SPARE TIRE TO SEPARATE FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 54,000.
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE ATTEMPTED TO MAKE A RIGHT TURN BUT THE POWER STEERING AND BRAKES FAILED. THE CONTACT STATED THAT AFTER A FEW SECONDS, THE VEHICLE RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE PART FOR THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ALMOST SEVEN MONTHS RUN-AROUND SINCE RECALL N49/NHTSA13V-529. IS THERE ANY RELIEF IN SIGHT? CHRYSLER CONTACTED, MULTIPLE DEALERS CONTACTED. ONE WASTED TRIP (LOST WORKDAY) TO A DEALER SCHEDULED APPOINTMENT, ONLY TO BE INFORMED THAT THEY USED THEIR LAST PART THE DAY BEFORE. *TR
PLEASE TELL ME WHY IT IS TAKING SO LONG TO GET A PART IN A SHOP FOR A RECALL? I CONTACTED 3 DIFFERENT DODGE DEALERSHIPS AND THEY ALL STATE THAT THEY ARE ONLY GETTING 2 PARTS A WEEK FOR A RECALL. I HAVE WAITED OVER 6 MONTHS TO BE CALLED FOR A REPLACEMENT. I AM ON A WAITING LIST AND EACH TIME I FOLLOW UP I GET TOLD THE SAME THING. SORRY WE DON'T HAVE THAT PART. IF THIS IS A RECALL THEN DODGE SHOULD HAVE THESE IN ADEQUATE SUPPLY IF THEY ARE GOING TO ISSUE OUT LETTERS TO OWNERS ASKING THEM TO DO THEIR PART TO MAKE THE VEHICLE SAFE. THE REPLACEMENT PART IS A LEFT TIE ROD STUD. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID: 13V529000 (STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.
I CAN'T BELIEVE WE ARE 6 MONTHS OUT ON A RECALL THAT HAS THE POTENTIAL TO SERIOUSLY INJURE AND/OR KILL PEOPLE YET CHRYSLER STILL DOES NOT HAVE THE PARTS AVAILABLE TO RIGHT THE SITUATION. WHERE IS THE NHTSA? *TR
RECEIVED RECALL NOTICE N49 FROM CHRYSLER (NHTSA 13V-529) APPROXIMATELY MARCH 18, 2014. THIS IS IN REGARD TO A STEERING DEFECT ON OUR 2011 RAM 2500HD TURBO DIESEL TRUCK. ACCORDING TO THE RECALL NOTICE THE PROBLEM IS "THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING." THIS SOUNDS LIKE A SERIOUS SAFETY ISSUE TO ME. SO WE TOOK IT INTO THE NEAREST DODGE DEALER ON MARCH 19, 2014. AFTER EXAMINING THE TRUCK THEY SAID IT DOES NEED THE REPAIR, BUT THEY HAVE NO PARTS. SO THEY PUT US ON A WAITING LIST AND THAT IT WOULD BE ABOUT 30 DAYS. IT IS NOW TWO MONTHS LATER AND WE ARE TOLD THAT WE ARE STILL ABOUT 30 DAYS OUT ON THE WAITING LIST. THE RECALL NOTICE SAYS THAT IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME WE MAY FILE A WRITTEN COMPLAINT WITH THE ADMINISTRATOR OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THIS IS MY FORMAL WRITTEN COMPLAINT. MY DEALER (TEMPE DODGE) HAS FAILED TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME. PLEASE USE ALL THE AUTHORITY OF THE UNITED STATES GOVERNMENT TO COMPEL CHRYSLER CORPORATION TO EXPEDITE THE REPAIR OF THIS DANGEROUS CONDITION! THANK YOU. *TR
RECEIVED A IMPORTANT SAFETY RECALL (N49/NHTSA 13V-529) IN DECEMBER 2013. CALLED THE DEALER AND WAS TOLD NO PARTS AND WAS PUT ON A WAITING LIST. 5/19/14 CALLED AGAIN, STILL NO PARTS BUT STOP BY AND THEY WILL INSPECT. I DID AND THEY SAY I NEED THE PART AND AM STILL ON THE WAITING LIST. WHAT'S A REASONABLE TIME? STILL NO IDEA WHEN I WILL GET THE WORK DONE. *JS
DODGE RAM. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD STUD RECALL PROBLEMS. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE, TO PERFORM THE RECALL. *JB
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND WAS ADVISED THAT THE REMEDY WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.
TL*THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THE CONTACT STATED THERE SHOULD BE A REMEDY AVAILABLE BEFORE MAY OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V529000 (STEERING) AND THE CONTACT STATED THE THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE WERE NO FAILURES AT THIS TIME. RK
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER MONTH. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CONTACTED LOCAL DODGE DEALERSHIP RELATING TO RECALL NOTICE N49 / NHTSA 13-529 IN JAN. 2014. TODAY 5/8/14 I WAS TOLD THAT IT WOULD BE SEPT. BEFORE THE PART COULD BE REPLACED, IF THEN. CLOSE TO A YEAR AND POSSIBLY LONGER TO REPLACE A PART THAT COULD CAUSE A DEATH IS UNACCEPTABLE. I AM SURE THAT DODGE HAS A SUPPLIER OF THE TIE ROD BALL STUD FOR THE NEW TRUCKS THAT THEY ARE SELLING. PERHAPS THEY COULD STOP PRODUCTION OF THE NEW TRUCK AND HAVE THE MANUFACTURE OF THE BALL STUD RETOOL IN ORDER TO GET ALL THE UNSAFE TRUCKS REPAIRED. BUT, I AM SURE THAT THEIR BEAN COUNTERS WOULD REJECT THAT ACTION. $$$$$$$$ *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECALL NOTICE : N49/NHTSA 13V-529 LEFT TIE ROD BALL STUD MAY FRACTURE . MAY CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I HAVE BEEN UNSUCCESSFUL IN GETTING THIS RECALL CORRECTED BY THE DEALER. I HAVE BEEN ADVISED BY THE DEALERSHIP THAT THE PROBLEM IS : THEY ARE UNABLE TO GET THE PART NEEDED FROM CHRYSLER. I CALLED ON 1/2/2014 AND WAS TOLD THE PART WAS ORDERED. 1/24/2014 I WAS TOLD THAT ONLY 3 PARTS WERE ALLOWED TO BE SHIPPED FROM CHRYSLER TO THE DEALER EVERY 7 DAYS. 3/1/2014: DEALER STILL STATED THEY WERE UNABLE TO GET THE NEEDED PARTS. WHAT IS THE PROBLEM.???? *TR
TL-THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT HE WAS PLACED ON A WAITING LIST THAT MAY EXCEED SEVERAL MONTHS DUE TO PARTS ARE RECEIVED BY ONE OR FOUR EVERY TEN DAYS. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. LI
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
I RECEIVED SAFETY RECALL N49/NHTSA 13V-529 IN MID DEC 2013 REGARDING THE LEFT TIE ROD BALL STUD. I CALLED TO SCHEDULE AN APPT. WITH MY LOCAL DODGE DEALERSHIP AND WAS PLACED ON A WAITING LIST BECAUSE THEY WEREN'T RECEIVING THE REPLACEMENT PART. I KEEP CHECKING WITH THE DEALERSHIP BUT HAVE BEEN TOLD THAT THEY AREN'T RECEIVING THE PARTS. SO HERE IT IS, 4/28/14 AND I HAVE YET TO HAVE THE TIE ROD ON MY TRUCK REPLACED. HORSE SHOW SEASON BEGINS IN MAY AND I CERTAINLY CAN'T TAKE ANY CHANCES TOWING MY HORSE TRAILER WITH THIS ISSUE UNRESOLVED. I AM VERY UNHAPPY WITH THIS SITUATION - THIS IS THE FIRST DODGE TRUCK I'VE PURCHASED AND IF THIS IS HOW CHRYSLER DODGE HANDLES RECALLS, IT WILL MAKE ME THINK TWICE BEFORE I CONSIDER PURCHASING ANOTHER DODGE TRUCK. IF YOUR COMPANY ISSUES RECALLS, IT NEEDS TO PROVIDE THE NECESSARY REPLACEMENT PARTS TO DEALERSHIPS IN A TIMELY FASHION. WAITING 4 MONTHS, AND STILL NOT HAVING ANY IDEA OF WHEN MY TRUCK WILL BE SERVICED, IS COMPLETELY UNACCEPTABLE LEVEL OF CUSTOMER SERVICE. I'D SURE LIKE TO USE MY TRUCK FOR TOWING PURPOSES BUT FEEL I CANNOT DO SO UNTIL THIS PART IS REPLACED. I WANT TO KNOW WHEN I CAN EXPECT SATISFACTION OF THIS RECALL NOTICE. *JS
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 111,000.
RECALL WAS SENT DECEMBER TO START EFFECTIVE JANUARY THE 6TH AND I STILL HAVE NOT GOTTEN THE DEALERSHIP TO FIX PROBLEM. PROBLEM:(THE LEFT TIE ROD STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING.) TRUCK WAS PURCHASED AT GULFGATE DODGE IN HOUSTON. THE TECHNICIAN IS SOMEONE BY THE NAME OF GARY. WHEN I CALLED TO CHECK TO SEE WHY THEY HAD NOT CALLED ME IN TO REPAIR THE PROBLEM I WAS TOLD THEY WOULD CALL ME WHEN PART CAME IN. I STILL HAVE NOT HEARD ANYTHING. MAY IS AROUND THE CORNER THIS IS NOT GOOD. PEOPLE DIE FROM RECALLS EVERYDAY I WOULD NOT LIKE TO BE ADDED TO THE LIST, BUT I HAVE INFORMED MY FAMILY OF THE PROBLEM. PLEASE HELP SPEED UP PROCESS ANY WAY YOU CAN. I SHOULD BE ABLE TO DRIVE MY TRUCK AND PULL MY HORSES WITHOUT FEAR OF DYING. THE CONSUMER STATED THE VEHICLE WOULD PULL TO THE LEFT, AND IT FELT AS THOUGH THE STEERING WAS LOCKING UP. UPDATED 05/05/14
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WE RECEIVED A RECALL NOTICE IN THE MAIL AROUND THE 1ST OF THE YEAR FOR THE LEFT TIE ROD ON OUR TRUCK, WE CALLED RENO DODGE RIGHT AWAY, THEY PUSHED US BACK A FEW WEEKS, WE CALLED MULTIPLE TIMES SINCE THEN AND SAID THEY'D CALL US, THEY NEVER DID, NOW MONTHS LATER WE CALLED AGAIN, AND THEY SAID IT WOULD BE MONTHS BEFORE THEY COULD GET US IN. WE ARE CONCERNED THAT THIS PROBLEM COULD HARM OUR FAMILY SINCE THIS IS OUR PRIMARY FAMILY VEHICLE. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000. THE CONTACT STATED THAT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. AS A RESULT, REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
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
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED RECALL NHTSA CAMPAIGN (STEERING) BY THE END OF 2013. THE CONTACT TOOK THE VEHICLE INTO A DEALER TO BE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECEIVED SAFETY RECALL # N49/NHTSA 13V-529 CALLED TO HAVE REPAIR, DEALER SAID CHRYSLER IS NOT SHIPPING BUT ONE PART PER WEEK AND THEY HAVE 4 PAGES OF CUSTOMERS WAITING ON PART TO REPAIR, DOES NOT HAVE ANY IDEA WHEN CHRYSLER WILL RELEASE MORE PARTS. MEAN WHILE I AM DRIVING A TRUCK THAT MAY CAUSE LOSS OF CONTROL AND CRASH WITHOUT WARNING. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER GAVE AN UNREASONABLE TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE RECALL WOULD BE REPAIRED. THERE ARE NO FAILURES AT THIS TIME. THE DEALER REPLACED THE STEERING COMPONENT, ON THE VEHICLE. UPDATED 07/15/14
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 06/10/14 MA
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT ALSO STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.
RECEIVED SAFETY RECALL # N49/NHTSA 13V-529 CALLED TO HAVE REPAIR, DEALER SAID CHRYSLER IS NOT SHIPPING BUT ONE PART PER WEEK AND THEY HAVE 4 PAGES OF CUSTOMERS WAITING ON PART TO REPAIR, DOES NOT HAVE ANY IDEA WHEN CHRYSLER WILL RELEASE MORE PARTS. MEAN WHILE I AM DRIVING A TRUCK THAT MAY CAUSE OSS OF CONTROL AND CRASH WITHOUT WARNING. *TR
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN NOVEMBER 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED . THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 05/5/2014. UPDATED 06/16/2014 *JS
2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL. CONSUMER WAS TOLD THAT DEALERSHIP WOULD NOT COMPLETE RECALL AND THAT THE RECALL WAS SUSPENDED. *SMD THE CONSUMER WAS ALSO INFORMED THE PROBLEM ONLY EXISTED WHEN BACKING UP THE TRUCK WITH A TRAILER. *JB
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500 THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS ONLY RECEIVING ONE RECALL KIT PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/19/14*LJ UPDATED 05/27/2014 *JS
TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY AND THOSE AROUND HIM WHILE ON THE ROADWAY BECAUSE THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.
2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO THE TIE ROD BALL STUD RECALL COMPLETION PROBLEMS. *SMD WHEN THE CONSUMER ARRIVED FOR HIS SCHEDULED APPOINTMENT, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED THE CONSUMER, CHRYSLER WAS ONLY SENDING ONE PART PER WEEK, AND HE WAS ADDED TO A WAITING LIST. *JB
2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO RECALL NOTICE COMPLETION PROBLEMS AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER WAS INFORMED, THE PART FOR THE RECALL, WAS ON BACKORDER. *JB
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →