Page 4 of 5 · complaints 151–200 of 236

2010 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Steering
Filed Mar 28, 2014VA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED RECALL NOTIFICATION NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE DEALER STATED THAT ONE REMEDY PART PER WEEK WAS BEING SENT TO SERVICE THE VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

Steering
Filed Mar 27, 2014OH

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Steering
Filed Mar 27, 2014MO

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000(STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER DECEMBER 2013. THE DEALER ADVISED THAT THE REPAIR KIT WAS RECEIVED ONCE PER WEEK AND THEY WOULD CONTACT HIM WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

Steering
Filed Mar 26, 201438,000 milesOH

RECALL N49/ NHTSA 13V-529 TOOK TO DEALER FOR RECALL AND THEY TOLD ME THAT MY TRUCK HAS BAD PARTS NEED TO BE REPLACED , THEN TOLD ME THAT IT WOULD BE 2-3 MONTHS BEFORE THEY CAN GET THE PARTS TO FIX TRUCK , FILED A COMPLAINT WITH DODGE AND STILL WAITING FOR THE CALL TO FIX TRUCK , I DO NOT FEEL SAFE DRIVING IT MT STEERING IS NOT WORKING CORRECTLY AND THE JUST SAID DRIVE IT OR DONT THATS ALL WE CAN SAY . *TR

Steering
Filed Mar 25, 2014WA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 21, 2014WA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED IN DECEMBER 2013, SHE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED SHE ATTEMPTED TO HAVE THE VEHICLE SERVICED ON NUMEROUS OCCASIONS, BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCE THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 05/12/2014*LJ *TR

Steering
Filed Mar 19, 2014NY

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 19, 2014OH

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART WAS UNAVAILABLE. THE DEALER ADVISED THAT THE VEHICLE NOT BE DRIVEN. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 19, 2014MS

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE STILL NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS EXPERIENCING A LOUD NOISE COMING FROM THE FRONT DRIVERS SIDE OF THE VEHICLE MORE THAN ONCE. THERE THE FAILURE MILEAGE WAS UNAVAILABLE.

Steering
Filed Mar 14, 201484,000 milesNJ

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, HE HEARD A LOUD NOISE AS THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE TIE ROD WAS FRACTURED AND BECAME JAMMED AGAINST THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE TIE ROD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 84,000.

Steering
Filed Mar 13, 20149,107 milesVA

THIS VEHICLE HAS BEEN RECALLED FOR TIE ROD END MALFUNCTION, NOTIFICATION N49. THE LEFT TIE ROD END CAN SIMPLE BREAK IN HALF WITHOUT WARNING, A VERY DANGEROUS SITUATION. I HAVE CONTACTED 2 DEALERSHIPS FOR SERVICE ON THIS RECALL; ADDYS DODGE IN MYRTLE BEACH ON DECEMBER 27 2013, AND BURGLUND DODGE ROANOKE VA MARCH 10 2014. I HAVE BEEN PUT ON WAITING LISTS WAITING FOR THE PARTS AT BOTH DEALERSHIPS,. NOTE I HAVE BEEN WAITING FOR NEARLY 3 MONTHS SINCE I 1ST CONTACTED ADDY DODGE. ADDY DODGE TOLD ME IT WOULD BE A VERY LONG WAIT, THAT THERE ARE ONLY 1 OR 2 SETS OF PARTS AVAILABLE EACH WEEK. NOTE THAT I HAVE NOT HAD AN ACCIDENT, THE TIE ROD END HAS NOT BROKEN. AND THIS IS NOT A COMPLAINT AGAINST THE DEALERSHIPS, THE COMPLAINT IS AGAINST DODGE FOR NOT HAVING THE PARTS AVAILABLE. I, AS MANY OTHER PEOPLE, AM CURRENTLY DRIVING THE TRUCK WITH THE DEFECT BECAUSE PARTS ARE NOT AVAILABLE TO FIX THE RECALL. WHAT GOOD IS A RECALL IF THERE ARE NO PARTS TO FIX THE RECALL? *TR

Steering
Filed Mar 12, 2014SC

2010 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL NOTICE ISSUES. *SMD THE CONSUMER CALLED THE DEALER IN DECEMBER 2013, ABOUT THE RECALL, AND WAS PLACED ON A WAITING LIST. THE CONSUMER CALLED THE DEALER, IN MARCH 2014 AND WAS INFORMED THEY ONLY RECEIVED 2 TIE ROD ENDS SINCE THE RELEASE OF THE CAMPAIGN AND THERE WAS NO ETA FOR ADDITIONAL PARTS. *JB

Steering
Filed Mar 12, 2014MT

2010 DODGE RAM. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL NOTICE PROBLEMS. *SMD THE CONSUMER WAS INFORMED, THE PART HAD NOT BEEN MANUFACTURED YET.

Steering
Filed Mar 11, 2014OH

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V529000(STEERING) HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Mar 6, 2014CA

IN JANUARY OF 2014, CHRYSLER ISSUED A RECALL FOR DODGE RAM TRUCKS. THE ISSUE IS THE TIE ROD MAY FRACTURE, WHICH COULD CAUSE LOSS OF CONTROL. THE REPLACEMENT PART FOR THIS RECALL IS UNAVAILABLE UNTIL AUGUST 2014. THIS IS AN UNREASONABLE AMOUNT OF TIME TO OPERATE A VEHICLE WITH A POSSIBLE SAFETY ISSUE. AS A WORK TRUCK WHICH IS USED TO CARRY AND TOW HEAVY LOADS, I FEEL IT IS UNSAFE TO USE IT WITH THIS ISSUE. *TR

Steering
Filed Feb 26, 2014CA

I PURCHASED A NEW DODGE RAM 2500 TRUCK IN 2010. I RECEIVED AN "IMPORTANT" SAFETY RECALL ON JAN. 10, 2014 #N49/NHTSA 13V-529 FOR MY VEHICLE VIN [XXX]. IT STATES THE LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS CAUSING A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I PHONED FOWLER AUTO DODGE TRUCKS IN LAKEPORT, CA 707-263-0500 ON JAN. 20, 2014 TO ORDER THE PARTS AND/OR MAKE AN APPOINTMENT. JOHN ADVISED ME IT WILL TAKE SOME TIME BUT HE WILL CALL WHEN IT GETS IN. TODAY IS FEBRUARY 26 AND NOTHING HAS COME IN. ACCORDING TO JOHN, THE PARTS ARE BEING RELEASED SLOWLY AS THEY DON'T HAVE ENOUGH. HE STATED THEY ARE PROBABLY 2-4 MONTHS OUT UNTIL THEY GET THEM. I ASKED FOR CHRYSLER HEAD OFFICE NUMBER 1-800-992-1977 A REPRESENTATIVE STATED THIS HAS BEEN A COMMON COMPLAINT FROM CUSTOMERS THIS PAST WEEK. ADVISED ME THEY SHOULD BE AVAILABLE TO DEALERS IN "ABOUT" TWO WEEKS. I AM CONCERNED FOR MY SAFETY AS WELL AS OTHERS IN MY FAMILY WHEN I RECEIVE AN "IMPORTANT" SAFETY RECALL LIKE THIS. WHY DO A RECALL IF PARTS CAN'T BE SUPPLIED TO RECTIFY THIS PROBLEM BEFORE YOU SEND OUT THE NOTICES? CAN YOU HELP ME? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine
Filed Feb 13, 201487,000 milesTX

UPON PURCHASING THIS USED PICKUP I PERFORMED AN INSPECTION OF THE UNDER CARRIAGE I NOTICED THAT THE OIL PAN HAD A PRETTY SIGNIFICANT DENT IN IT. IT WAS OBVIOUSLY CAUSED BY A SKID PLATE THAT WAS MOUNTED ON THE FRONT AXLE OF THIS TRUCK FROM THE FACTORY. I WENT ONLINE AND FOUND MANY OWNER OF THIS MODEL HAD THE SAME ISSUE. ONE PERSON WAS SUCCESSFUL IN GETTING A DEALERSHIP TO REMOVE THE SKID PLATE AND REPLACE THE OIL PAN. THE SERVICE DEPARTMENT SAID THAT THE SKID PLATE WAS ONLY MEANT TO BE PUT ON THE GASOLINE MODELS NOT THE DIESEL MODELS. THIS IS DUE TO NOT HAVING ENOUGH CLEARANCE. THIS CAN CAUSE A HOLE IN THE OIL PAN WHICH CAN EASILY LEAD TO AN EXPENSIVE BUT NEEDLESS ENGINE FAILURE. THIS IS UNACCEPTABLE ON A TRUCK THAT COST $50000, DODGE SHOULD PERFORM THESE REPAIRS AND SKID PLATE REMOVAL FOR THESE MODELS FOR NO COST. *TR

Steering
Filed Feb 12, 2014GA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND CONTACTED THE DEALER. THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WOULD NOT BECOME AVAILABLE FOR ANOTHER THREE MONTHS. THE CONTACT WAS ADDED TO A WAITING LIST WITH ELEVEN VEHICLES AHEAD OF HER ALSO AWAITING THE SAME RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Feb 10, 201435,000 milesVA

WIFE FIRST EXPERIENCED WHEN TAKING DAUGHTER TO DOCTOR AND THE WHOLE TRUCK WOBBLED VIOLENTLY SAID WAS POSSIBLE IT SMALL BUMP ON A LEFT TURN GOING ABOUT 45-50 MPH TODAY 2/10/13 WAS ON WAY HOME AND WAS DOING ABOUT 50 OR SO AND ON LEFT HAND TURN HIT SLIGHT BUMP AND WHOLE TRUCK STARTED VIOLENTLY SHAKING CALLED DEALER TODAY AND TOLD THE ISSUE AND ASKED IF THIS WAS A COMMON PROBLEM AND THEY SAID NOT THAT THEY HAVE HEARD OF AND DID SOME QUICK RESEARCH JUST NOW AND FOUND THAT IT'S POSSIBLE DODGE DEATH WOBBLE AND I FEEL IF I HAD MY THREE DAUGHTERS IN TRUCK THEY WOULD HAVE BEEN FRIGHTENED AND LUCKILY I WAS I GOOD CONTROL OTHERWISE I PROBABLY WOULDN'T BE SENDING THIS NOW THANKS FOR LISTENING HOPE DODGE MAKES THIS BETTER FROM FORUMS READ ON DOESN'T SEEM LIKE THEY WANT OR CARE ABOUT THE ISSUE. *TR

Steering
Filed Feb 6, 201470,000 milesTX

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE RECALL REMEDIED BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.

Steering
Filed Feb 5, 2014WA

2010 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS FOR TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER STATED CHRYSLER WAS ONLY SENDING ONE PART PER WEEK, PER DEALERSHIP, WITH A WAITING LIST OF 90 PEOPLE. THE CONSUMER STATED IT WOULD BE 2 YEARS BEFORE, THE RECALL WAS FIXED.

Steering
Filed Jan 29, 2014WY

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE

Steering
Filed Jan 28, 2014IN

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WAS BEING ISSUED AS ONE PER WEEK BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jan 22, 2014CA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE REMEDY PART WILL NOT BE AVAILABLE IN ONE YEAR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Steering
Filed Jan 17, 2014MA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THE CONTACT THAT HE WOULD HAVE TO SCHEDULE AN APPOINTMENT AND THEY COULD NOT GUARANTEE WHEN THE REPAIR WOULD BE COMPLETED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jan 17, 2014LA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAS SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURE WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jan 14, 201430,061 milesWY

I RECEIVED A RECALL N49/NHTSA 13V-529 LATE LAST YEAR STATING THAT ON JANUARY 6 I COULD CONTACT MY DEALER FOR A REPLACEMENT OF THE LEFT TIRE ROD BALL STUD, BECAUSE IT MAY FRACTURE AND CAUSE LOSS OF DIRECTIONAL CONTROL. I ATTEMPTED TO CONTACT THE DEALER "WHITES ENERGY MOTORS" GILLETTE, WY ON JANUARY 6, AND THEY STATED THAT THEY COULDN'T HELP ME UNTIL JANUARY 15TH. I CONTACTED "WHITES ENERGY MOTORS" AGAIN ON JANUARY 13TH TO SCHEDULE AND OIL CHANGE, AT THAT TIME I ASKED ABOUT THE RECALL, AND IF I COULD GET THAT SCHEDULED AS WELL. THEY STATED THAT "THEY COULD TAKE A LOOK AT THE VEHICLE TO SEE IF IT REQUIRED THE RECALL REPAIR BUT IT WOULD BE QUITE A WAYS OUT, BECAUSE "THEY WOULD ONLY ALLOW US TO ORDER ONE PART PER WEEK". IF THIS IS A SAFETY ISSUE, WHO AND WHY CAN THIS DEALER ONLY ORDER ONE PART PER WEEK? THIS AREA HAS MANY, MANY RAM TRUCKS OF ALL SIZES IN THE MODEL YEAR THAT MEETS THE RECALL. *TR

Steering
Filed Jan 14, 2014SD

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND CONTACTED THE DEALER, WHO STATED THAT THE REMEDY PART WOULD NOT BECOME AVAILABLE UNTIL APRIL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jan 13, 201455,000 milesNY

MAKING A SHARP LEFT TURN AFTER STOP HEARD GRINDING NOISE FROM FRONT THEN WHEN GOING INTO CURVE LEFT TIE ROD FAILED CAUSING ONE WHEEL TO TURN AND THE OTHER NOT CAUSING THE TRUCK TO SHAKE VIOLENTLY AND TO GO OFF THE ROAD. THIS WAS A RECALL DONE IN DECEMBER 2012 BY WESTBURY JEEP. THEY WOULD NOT WARRANTY THIS . TOTAL COST FOR NEW RIM ,NEW TIRE, TIE ROD, LABOR, AND TOW $1600. *TR

Steering
Filed Jan 7, 2014WY

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THEY ONLY RECEIVE ONE PART A WEEK FROM THE MANUFACTURER. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

Steering
Filed Jan 6, 2014ID

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2013. THE MANUFACTURER WAS CONTACT AND STATED THAT THE PARTS FOR THE RECALL WERE NOT EXPECTED TO ARRIVE UNTIL APRIL 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Jan 6, 201450,000 milesCA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED AN ABNORMAL NOISE FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE HVAC RECIRCULATION DOOR ACTUATOR WOULD NEED TO BE REPLACED. THERE WAS A MANUFACTURER'S RECALL FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Steering
Filed Dec 5, 201398,000 milesMS

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SWAY BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS UNAVAILABLE.

Suspension
Filed Aug 25, 201316,250 milesMD

ON MY WAY TO YORK, PA A SECOND "DEATH WOBBLE" OCCURRED. THIS TIME ON I 83. SPEED LIMIT IS 65 MPH. I DROVE OVER A COUPLE OF BUMPS IN THE ROAD AND MY STEERING WHEEL WAS SHAKING VIOLENTLY AS WELL AS THE TRUCK BOUNCING ALL OVER THE ROAD LIKE A JUMPING JACK. AN 18 WHEELER WAS BEHIND ME AT THE TIME AND ALMOST REAR-ENDED ME AS A RESULT. I HAD TO SLOW DOWN TO ALMOST NOTHING TO GET IT TO STOP AND WAS FORCED INTO THE SHOULDER. THIS IS THE TIME THIS HAPPENED TO ME TODAY AND THE FOURTH TIME IN ONE WEEK! THERE IS A SERIOUS PROBLEM WITH THIS TRUCK AS I HAVE SEEN NUMEROUS COMPLAINTS ONLINE ABOUT THIS EXACT SAME THING OCCURRING TO THIS VEHICLE. *TR

Steering
Filed Aug 25, 201316,200 milesMD

DRIVING ON THE BALTIME BELTWAY (695) AFTER DRIVING OVER A COUPLE OF BUMPS IN THE ROAD MY STEERING WHEEL STARTED TO SHAKE VIOLENTLY OUT OF CONTROL AND THE TRUCK WAS SHAKING AND BOUNCING ALL OVER THE ROAD LIKE A JUMPING JACK. OTHER CARS THAT WERE AROUND ME AT THE TIME WERE GETTING OUT OF MY PROXIMITY AS I WAS ALL OVER THE ROAD AND HAD TO SLOW DOWN TO ALMOST A STOP. I ACTUALLY ENDED UP ON THE SHOULDER OF THE ROAD WHEN IT WAS ALL OVER. THIS HIGHWAY IS 55 MPH AND USUALLY CONGESTED. *TR

Steering
Filed Aug 22, 201315,976 milesMD

TRAVELING 60 MPH ON A TWO LANE COUNTY ROAD IN A RURAL AREA, SPEED LIMIT 55MPH. DROVE OVER A SLIGHT BUMP IN THE ROAD THAT WAS OVER A SMALL CREEK WHEN THE STEERING WHEEL SUDDENLY AND VIOLENTLY STARTED TO WOBBLE BACK AND FORTH AND THE VEHICLE STARTED TO SHAKE VIOLENTLY AS WELL. THE VEHICLE WAS UNCONTROLLABLE AND STARTED TO FORCE ME OFF THE ROAD TOWARD A WOODED AREA.LUCKILY I WAS ABLE TO SLOW DOWN ENOUGH FOR THE "DEATH WOBBLE" TO SUBSIDE ENOUGH FOR ME TO REGAIN CONTROL. I WAS ON MY WAY TO PERFORM A CHORE AND HAD TO RETURN FROM THIS CHORE ON THE SAME ROAD. THE EXACT SAME THING HAPPENED ON THE RETURN TRIP. VIOLENT SHAKING OF THE STEERING WHEEL AND VEHICLE AND TOTAL LOSS OF CONTROL. THE SAME THING HAPPENED ABOUT TWO MONTHS AGO ON AN INTERSTATE HIGHWAY. THE ROAD SURFACE WAS POORLY MAINTAINED AND THE "DEATH WOBBLE" OCCURRED WHEN I DROVE OVER AN IMPERFECTION ON THE ROAD SURFACE. LUCKILY NO OTHER VEHICLES WERE NEXT TO ME OR AN ACCIDENT SURELY WOULD HAVE OCCURRED. THIS FIRST EVENT I THOUGHT WAS JUST BY CHANCE, BUT AFTER THE LAST EVENT HAPPENING TWICE ON THE SAME DAY HAS ME CONVINCED THAT THERE IS A FLAW IN THE STEERING AND/OR SUSPENSION. I WENT TO THE DEALER WHERE I BOUGHT THE TRUCK AFTER DOING A WEB SEARCH ON PROBLEMS WITH THIS VEHICLE (MANY COMPLAINTS POSTED DETAILING EXACTLY WHAT HAD OCCURRED WITH ME) AND TOLD THE SERVICE REP WHAT HAD HAPPENED AND SHE SAID SHE HAD HEARD NO SUCH COMPLAINTS FROM OTHERS. THE ROADS IN MY COUNTY ARE VERY RURAL AND WELL MAINTAINED. NO PROBLEMS ON WELL MAINT

Structure › BodyCrash
Filed Jul 30, 201342,063 milesCA

I WAS DRIVING IN MY TRUCK WITH MY FRIEND ON SR 101. APPROXIMATE SPEED WAS 60 MPH. WE WENT AROUND A BEND IN THE ROAD OVER A CONCRETE BRIDGE EXPANSION JOINT WHERE THE PAVEMENT CHANGED LEVELS. THE TRUCK JUMPED AND BEGAN VIOLENTLY VIBRATING AND FORCED ME INTO PASSENGER SIDE GUARD RAIL OF THE BRIDGE. THE VIBRATING CONTINUED UNTIL I SLOWED DOWN TO APPROX 10 MPH. THE PROBLEM I THOUGHT WAS FIXED WITH NEW STEERING STABILIZER AND SHOCKS, A.K.A. THE DEATH WOBBLE HAS RETURNED. AFTER RESEARCH ON THE INTERNET, I CALLED MY LOCAL DODGE DEALERSHIP WITH SKEPTICISM. HE KNEW OF NO RECALLS AND IT WOULD NOT BE COVERED UNDER WARRANTY. I DO NOT FEEL SAFE IN THE VEHICLE AND DO NOT WANT MY FAMILY RIDING IN THE TRUCK. I HAVE ESCAPED INJURY TO THIS POINT. THIS IS MY 1ST POSTING. PLEASE HELP. WHAT SHOULD I DO? *TR

Suspension
Filed Jul 29, 201355,000 milesNC

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CONTACT NOTICE A LOUD GRINDING NOISE FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BALL JOINTS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Engine
Filed Jul 23, 2013136,000 milesWA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

EngineFire
Filed Jul 2, 201338,000 milesWA

FROM STATEMENT OF OPERATOR "WHILE PERFORMING ROAD MAINTENANCE ACTIVITIES I WAS DRIVING UP A GRADE AT LOW SPEED WHILE IN FOUR WHEEL DRIVE AND IN LOW GEAR. THE FIRST INDICATION OF A PROBLEM WAS A SUDDEN BURST OF SMOKE FROM UNDER THE HOOD ACCOMPANIED BY THE ENGINE OIL LIGHT COMING ON. I TRIPPED THE HOOD RELEASE, WENT TO THE FRONT OF THE VEHICLE TO OPEN THE HOOD. THE SMOKE FROM THE ENGINE COMPARTMENT PREVENTED ME FROM SAFELY LOCATING THE HOOD RELEASE. I THEN RETRIEVED THE FIRE EXTINGUISHER FROM THE VEHICLE AND APPLIED IT THE BEST I COULD TO THE ENGINE COMPARTMENT. AT THE SAME TIME ANOTHER EMPLOYEE RETRIEVED AN ADDITIONAL 2 FIRE EXTINGUISHERS FROM ANOTHER FOREST SERVICE TRUCK AND APPLIED THEIR CONTENTS IN A SIMILAR FASHION. THE APPLICATION WAS INSUFFICIENT TO EXTINGUISH THE FIRE. OVER THE SUBSEQUENT HALF HOUR TO 45 MINUTES THE VEHICLE BECAME FULLY ENGULFED IN FIRE. THE SECOND OPERATOR SAID WHEN HE SEEN THE SMOKE HE RAN UP TO THE FRONT SIDE OF THE TRUCK AND COULD SEE FLAMES IN THE ENGINE COMPARTMENT AND AT THAT TIME THEY TRIED TO EXTINGUISH THE FIRE USING 3 5ABC FIRE EXTINGUISHERS. AFTER DEPLETING THE EXTINGUISHERS THEY MOVED BACK AND UNHOOKED THE ROCK RAKE THEY WERE PULLING AND WAITED FOR THE FIRE RESPONSE TO ARRIVE AT WHICH TIME THE VEHICLE WAS TOTALLY ENGULFED. *TR

Steering
Filed Jun 24, 201348,198 milesCA

POPPING NOISE WHEN APPLYING PRESSURE TO BRAKE PEDDLE. LOSS OF POWER STEERING CAUSING ME TO RUN OFF ROAD THIS HAPPENED TWICE ON MY WAY TO WORK. *TR

Steering
Filed May 29, 201332,145 milesTN

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500 HD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, HE HEARD A LOUD NOISE OUTSIDE THE VEHICLE. THE CONTACT MOVED TO THE SIDE OF THE ROADWAY AND NOTICED THAT THE FRONT DRIVER'S SIDE TIE ROD WAS FRACTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TIE ROD WAS REPLACED. THE VEHICLE WAS REPAIRED FOR THE SAME DEFECT IN 2012. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,145.

Steering
Filed May 10, 201341,000 milesAK

THIS IS A COMPLAINT ABOUT RECALL IIV350000. DEALERSHIP INSPECTED TIE ROD END UNBEKNOWNST TO ME ABOUT RECALL IN 2012. THE TIE ROD BROKE IN APRIL 2013. CHRYSLER STATED THEY FULFILLED THE RECALL REQUIREMENT WITH THE INSPECTION. THE FAILURE OCCURRED AFTER THE INSPECTION. THIS SEEMS HARDLY ACCEPTABLE AS A FAILURE CAN RESULT AFTER A VISUAL INSPECTION, UNLESS SOME TYPE OF NON-DESTRUCTIVE TESTING WAS COMPLETE. CHRYSLER CHARGED MY EXTENDED WARRANTY FOR THE DEDUCTIBLE FOR THE REPAIR. *TR

Steering
Filed Apr 10, 201340,600 milesAR

THERE WAS ALREADY A RECALL OUT FOR THIS LEFT TIE ROD END. I HAD IT REPLACED BY DODGE ON MARCH 30, 2012. LAST WEEK I HAD THE NEW REPLACED LEFT TIE ROD END, BREAK ON ME. FORTUNATELY I WAS IN A PARKING LOT AND NOT DRIVING DOWN THE STREET OR THERE WOULD HAVE BEEN A WRECK. *TR

Tires
Filed Mar 1, 20139,000 milesNM

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500 EQUIPPED WITH MICHELIN LTXA/F TIRES, SIZE: 265/70/R17. THE CONTACT STATED THAT ALL FOUR TIRES WERE CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN REFUSED TO PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE FAILURE MILEAGE WAS 9,000.

Power Train
Filed Feb 16, 20137,500 milesCO

WHEN THE VEHICLE IS PUT IN REVERSE OR DRIVE FROM THE PARK POSITION AT IDLE THE TRUCK WILL PULL THROUGH THE BRAKES. THIS HAS HAPPENED IN EXCESS OF 24 TIMES BETWEEN 7500 MILES AND 24000 MILES. THE TRUCK HAS BEEN LOOKED AT BY THE DEALERSHIP WITH NO IMPROVEMANT. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THERE ARE NO INDICATORS BEFORE IT HAPPENS. I BELIEVE THE PROBLEM IS IN THE TRANSMISSION VALVE CAUSING THE T/C TO BE IN THE LOCKED POSITION AS THE TRANSMISSION SHIFTS. *TR

Steering
Filed Feb 11, 201328,150 milesIN

I WAS DRIVING IN MY TRUCK WITH MY WIFE ON SR 25 IN A CONSTRUCTION ZONE. I WAS HAULING MY 13 FT DETRO TRAILER. APPROXIMATE SPEED WAS 55 MPH. WE WENT AROUND A BEND IN THE ROAD WHERE THE PAVEMENT CHANGED LEVELS. THE TRUCK JUMPED AND BEGAN VIOLENTLY VIBRATING. THE VIBRATING CONTINUED UNTIL I SLOWED DOWN TO APPROX 10 MPH. THE PROBLEM I THOUGHT WAS FIXED A.K.A. THE DEATH WOBBLE HAS RETURNED. I CALLED MY LOCAL DODGE DEALERSHIP WITH SKEPTICISM. THE DEALER OWNER STATED THEY COULD NOT FIX THE PROBLEM UNLESS THEY WERE ABLE TO DUPLICATE THE PROBLEM. HE WAS DOUBTFUL THEY WOULD BE ABLE TO DUPLICATE IT. THE OWNER CALLED HIS DISTRICT MANAGER WHO STATED HE HAS NEVER HEARD OF THIS PROBLEM (BUT THE OWNER SAID HE HAS). THE OWNER SUGGESTED I BEGIN VIDEO TAPING WHILE DRIVING. I HAVE BEEN VIDEO TAPING EACH TIME I ENTER THE INTERSTATE SO I CAN "CATCH" THE DEATH WOBBLE ON VIDEO. AT THIS POINT, I DO NOT FEEL SAFE IN THE VEHICLE AND DO NOT WANT MY FAMILY RIDING IN THE TRUCK. I HAVE ESCAPED ACCIDENT TO THIS POINT BECAUSE THERE WEREN'T ANY VEHICLES AROUND ME AT THE TIME THE DEATH WOBBLE OCCURRED. THIS IS MY 3RD POSTING. PLEASE HELP. WHAT SHOULD I DO? *TR

Steering
Filed Feb 11, 20135,600 milesIN

I WAS DRIVING MY NORMAL ROUTE HOME ON I-65. JUST BEFORE MY EXIT, THERE IS AN OVERPASS ON I-65 YOU MUST GO OVER. THE EXPANSION JOINT IS DIAGONAL TO THE INTERSTATE. I HAVE GONE OVER THIS JOINT THOUSANDS OF TIMES BEFORE,IN MY OTHER VEHICLE. DRIVING MY NEW TRUCK, I WENT OVER THE JOINT AND THE TRUCK JUMPED TO THE RIGHT. IT SCARED ME BUT I ASSUMED IT WAS BECAUSE I WASN'T ACCUSTOMED TO DRIVING THE NEW VEHICLE. *TR

Steering
Filed Feb 11, 201324,980 milesIN

I WAS DRIVING WITH MY SON IN THE VEHICLE GETTING ON I-65 GOING SB. I CROSSED OVER AN EXPANSION AND THE TRUCK STARTING VIOLENTLY JUMPING AND VIBRATING. IT THREW ME FAR ENOUGH THAT I WAS ALMOST IN THE GRASS. ONCE I APPLIED THE BRAKES, THE TRUCK SLID COMPLETELY INTO THE GRASS. THE VIBRATING CONTINUED UNTIL I WAS ALMOST COMPLETELY STOPPED (APPROX 10 MPH). I NEW IMMEDIATELY SOMETHING WAS WRONG WITH THIS PARTICULAR TRUCK. I TOOK THE TRUCK TO MY LOCAL DODGE DEALER AND EXPLAINED WHAT HAD HAPPENED. THE INVOICE READS "CUSTOMER THE FRONT END WOBBLES BAD FROM 65 MPH DOWN TO 10 MPH, AFTER HITTING A BUMP". "REPLACED FRONT BRAKE CALIPERS AND HOSES. ADD FLUID". I DID NOT BELIEVE THIS WAS THE PROBLEM SO I BEGAN RESEARCHING TO SEE IF ANYONE HAD EXPERIENCED THE SAME ISSUE. TURNS OUT MANY OTHER DODGE TRUCKS HAVE EXPERIENCED THIS ISSUE. SO MUCH SO THAT IT HAS BEEN GIVEN THE NAME "THE DEATH WOBBLE". IN MY RESEARCH I HAVE FOUND NUMEROUS FIXES FOR THIS PROBLEM BUT THEY ARE ALL AFTER MARKET PARTS. I CONTINUED TO DRIVE MY TRUCK HOPING THE PROBLEM WAS RESOLVED. I HAVE DRIVEN THE SAME ROUTE MANY TIMES WITHOUT ISSUE AND I ASSUMED THE PROBLEM WAS RESOLVED. *TR

Steering › Linkages › Tie Rod Assembly
Filed Jan 22, 2013AR

2010 DODGE RAM 2500 TIE ROD BROKE ON TRUCK ON 1/21/2013. HEARD POPPING NOISE IN THE FRONT END OF TRUCK - PULLED OVER TO INVESTIGATE. DRIVERS SIDE - INNER TIE ROD. *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →