2010 Dodge Ram 2500 complaints

MY VEHICLE HAS THE TIE ROD END RECALL MAKING IT ELIGIBLE TO BE BOUGHT BACK BY DODGE. WHEN I TRIED TO SELL MY TRUCK BACK THE DEALER I DEALT WITH WAS GIVING ME A HARD TIME WHILE DOING SO. THE DEALER WAS TRYING TO ONLY OFFER ME TRADE IN VALUE FOR MY VEHICLE WHEN THEY ARE SUPPOSE TO OFFER ME A PREMIUM RATE. I WALKED OUT AND I AM STILL TRYING TO HAVE MY TRUCK BOUGHT BACK. I WOULD LIKE TO GET MORE HELP ON THIS SITUATION AND MORE INFORMATION AS TO THE ACTUAL PRICE DODGE SHOULD BE GIVING E

THE VEHICLE SHUT OFF WHILE DRIVING ON 2 SEPARATE OCCASIONS CAUSING COMPLETE LOSS OF ALL FUNCTIONS. THIS OCCURRED IMMEDIATELY AFTER THE VEHICLE WAS SERVICED A HALEY AUTO GROUP (CERTIFIED DODGE DEALER) FOR A RECALL ITEM (P65/NHTSA 14V-635) AND BULLETIN ITEM (25-002-14). THE VEHICLE'S COMPUTER SYSTEM DID NOT SHOW A CODE AS TO CAUSE ON EITHER OCCASION AND THE ISSUE HAS NOT BEEN RESOLVED. THE INFORMATION WAS REPORTED TO DODGE FOR TECHNICAL ASSISTANCE AND A CASE MANAGER ASSIGNED (CASE # 27675333), TO WHICH A RESOLUTION WAS NEVER REACHED. UNFORTUNATELY, AFTER PAYING HEFTY EXPENSES FOR EXPERIMENTAL PARTS THE ISSUE WAS NOT RESOLVED AND THE TRUCK WAS SOLD TO THE DEALERSHIP. I ACCEPTED AN OFFER AT A STEEP FINANCIAL LOSS TO MYSELF BECAUSE TO THE DANGEROUS SHUT DOWNS I HAD EXPERIENCED FIRST HAND WHILE DRIVING. THIS VEHICLE IS NOW OFFERED FOR SALE BY THE DEALERSHIP AND I AM CONCERNED FOR THE UNAWARE POTENTIAL BUYER! ALSO, I AM CONCERNED FOR THE SAFETY OF OTHER MOTORISTS IF THIS VEHICLE IS BACK OUT ON THE HIGHWAY. I FEEL STRONGLY THAT THIS ISSUE NEEDS TO BE DISCLOSED WHEN SELLING THIS VEHICLE AND REPORTED AS A SAFETY CONCERN.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500 EQUIPPED WITH GOODYEAR WRANGLER DURATRAC TIRES, SIZE: LT285/70R17. THE CONTACT STATED THAT THERE WAS SEPARATION OF TREAD DUE TO THE LENGTH OF TIME WAITING FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) TO BE HONORED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE TREAD SEPARATED FROM THE TIRE AND THE TIRE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS 4,000 AND THE VEHICLE FAILURE MILEAGE WAS 99,000. THE VIN AND DOT NUMBER WERE NOT PROVIDED.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE REVERSING, THE FRONT WHEELS SEIZED AND TURNED INWARD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER AND PASSENGER SIDE TIE RODS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000. UPDATED 11/09/15*LJ *CN

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 60 MPH OVER A BUMP IN THE ROAD, THE VEHICLE VIBRATED EXCESSIVELY. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

2010 RAM 2500. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING PROBLEMS. *SMD THE CONSUMER STATED THE DEALER FOND A BROKEN JOINT AT THE LOWER END OF THE INTERMEDIATE STEERING SHAFT. THE SERVICE DEPARTMENT ADVISED HIM NOT TO DRIVE THE VEHICLE, UNTIL THE REPAIRS WERE COMPLETED. *JB

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V350000 (STEERING), 13V529000 (STEERING), AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). WHILE DRIVING 55 MPH, THE CONTROL GAUGE INDICATED HIGH AND THE TRUCK OVERHEATED. THE ENGINE ENGULFED INTO FLAMES. THE CONTACT VEERED TO THE SIDE OF THE ROAD AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE OVERHEATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2010 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EXHAUST GAS PRESSURE SENSOR WAS DAMAGED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,503.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT SUSPENSION WAS UNSTABLE AND THE VEHICLE SWAYED FROM LEFT TO RIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL EACH TIME THE FAILURE RECURRED. THE VEHICLE SHOOK VIOLENTLY IN THE FRONT AND THE REAR. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 12/09/15. *JB

I WAS DRIVING DOWN MY STREET TO MY HOUSE AND RIGHT BEFORE MY HOUSE I HEARD A BIG POP, I WAS DRIVING ABOUT 10-15 MPH. I WASN'T SURE WHAT IT WAS UNTIL I NEEDED TO TURN AND I COULDN'T. I GOT OUT AND MY TIRE DRIVERS SIDE TIRE WAS JAMMED INTO THE FENDER WELL AND THE TIE-ROD WAS BROKEN. WELL ABOUT 3 MONTHS PRIOR TO THIS HAPPENING I GOT A SAFETY RECALL NOTICE IN THE MAIL FOR THAT EXACT TIE-ROD. I CALLED THE DEALERSHIP AND THEY SAID THEY DIDN'T HAVE THE PART AND WHEN THEY DID GET THE PARTS IN FOR THAT RECALL THEY WOULD CALL ME. SO, BACK TO THE TIE-ROD BREAKING. I CALLED THE DEALERSHIP DWAYNE LANE IN EVERETT,WA AND ASKED THEM IF THEY TOW VEHICLES THAT ARE AFFECTED BY RECALLS AND IF I COULD GET A LOANER/RENTAL CAR AND THEY SAID NO. THEY ALSO SAID THEY STILL DIDN'T HAVE THE PARTS TO FIX THE ISSUE(RECALL). I WASN'T HAPPY WITH DODGE DUE TO THIS ISSUE. SO ABOUT 3 DAYS LATER THE DEALERSHIP CALLS ME BACK AND SAYS THEY GOT THE OK FROM DODGE TO PUT ON THE "RECALLED TIE-ROD" SO I CAN HAVE MY TRUCK BACK UNTIL THE FIX(NEW PARTS FROM THE RECALL) IS AVAILABLE. I ASKED THE SERVICE MANAGER IF HE WOULD EXCEPT THAT IF HIS FAMILY WAS IN THE VEHICLE AND HE SAID YES. I WASN'T HAPPY WITH THAT DECISION FROM DODGE TO PUT ON THE RECALLED TIE-ROD END TO GET ME BACK ON THE ROAD. SO, I ENDED UP GETTING MY TRUCK BACK WITH FAULTY PARTS ON IT AND DROVE IT FOR ABOUT 2-3 WEEKS AND THE DEALERSHIP CALLED TO SAY THE NEW PARTS ARE IN. THEY FIXED IT AGAIN AND HERE I AM NOW. NOW WITH THIS BUY BACK FROM DODGE, THE WAY I SEE

TRUCK STARTED BOUNCING ALL OVER ,LOST CONTROL AND HIT TREE.

PERSONAL VEHICLE, ONE OF TWO, DROVE ON INTERSTATE 87. EXPERIENCED VIOLENT SHAKING ON THE FRONT END WHEN DRIVING OVER PAVEMENT TO BRIDGE TRANSITION ANGLED LEFT WHEEL FIRST, WHILE TRAVELING AT 70 MPH. STEERING WHEEL SHOCK VIOLENTLY FOR 4 TO 5 SECONDS. THIS HAPPENED TWICE ON MY TRIP UP NORTH. I HAVE HAD SIMILAR EXPERIENCE, BUT NOT AS SEVERE. I BELIEVE THE PAVEMENT TO BRIDGE THEN BRIDGE TO PAVEMENT TRANSITION BEING ANGLED, AMPLITUDE THE SEVERITY OF THE FRONT END SHAKING. MY VEHICLE DID HAVE RECALL WORK ALREADY DONE, THAT HAS NOT CORRECTED THE PROBLEM. THOUGH I LOVE MY RAM, I WILL NOT LET ANYONE ELSE DRIVE THIS VEHICLE. I KEEP BOTH HANDS ON THE WHEEL, WHITE KNUCKLED AT TIMES. I CONSIDER THE VEHICLE UNSAFE FOR DRIVING.

VEHICLE REPAIRED UNDER RECALL 13V-529 ON 11/06/2013, DEALER RECOMMENDED THE NEED TO REPAIR AND ESTIMATED COST OF REPAIR OF IDENTICAL ITEMS ON 04/30/2015.

TOTALLY INTEGRATED POWER SYSTEM TIPS FAILURE ... I DID THE RECOMMENDED 10,000 MILE FUEL FILTER REPLACEMENT AND TURNED THE IGNITION KEY "ON-OFF" THREE TIMES WITHOUT STARTING THE VEHICLE AS OUTLINED IN THE OWNERS MANUAL. I NOW HAVE AT LEAST 10 WARNINGS ON MY VEHICLE: CHECK ENGINE LIGHT, BRAKES, TRAILER, WILL NOT START, NO AIR CONDITIONING, HEADLIGHTS STAY ON, ONLY DRIVER SIDE OF BRAKES WORK, DIESEL REGENERATION REQUIRED POWER WILL BE REDUCED.....ETC. LOCAL DEALERSHIP STATED THE TOTALLY INTEGRATED POWER SYSTEM TIPS SHORT CIRCUITED. THEY SAY IT WILL COST AT LEAST $1,200.00. AFTER READING ALL OF THE COMPLAINTS AND PROBLEMS THESE VEHICLES ARE HAVING WITH THE TIPS, THERE MUST BE A RECALL. IN FACT THE DEALERSHIP TOLD ME THAT HE HAS SEEN THE TIPS SORT CIRCUIT JUST BECAUSE THE OWNER WASHED THEIR VEHICLE AND WATER GOT INSIDE THE TIPS.

DRIVING ON RT 90 WEST ALBANY NY TRUCK AND TRAILER WENT IN A DEATH WOBBLE AND WENT OF THE ROADWAY THIS WAS THE FIRST ACCIDENT TURNED TRUCK AROUND BROUGHT IT TO KEENE CHRYSLER IN KEENE NEW HAMPSHIRE THEY CHANGE ALL TIRES ALINED FRONT END SENT ME ON MY WAY NEXT ACCIDENT TIE RODE BROKE ON LEFT SIDE TRUCK LANDED IN DITCH DENTED BUMPERS TOWED TO LAMBERT CHRYSLER RAM JEEP AUTO 5 RIVER RD CLAREMONT NEW HAMPSHIRE 03743 . THEN THE NEXT ACCIDENT ACOURD ON 06/26/2013 SAME TIE RODE BROKE AGAIN TRUCK HAD TO BE TOWED TO LAMBERT AUTO SALES IN CLAREMONT NH 603 543 1507.. I HAVE TRYED TO GET CHRYSLER TO BUY BACK THIS LEMON I HAVE NAMES I SPOKE WITH THAT I COULD GET ANY ANSEWERS STILL HAVING PROBLEMS MATT IN NH THIS IS A DANGER,S TRUCK CHRYSLER HAS EGNORED MY CALLS BUT I STILL HAVE THE NAMES I SPOKE WITH AND PHONE NUMBERS MY TRUCK IS GOING TO BE OUT OF WARRANTY SOON AND THEY DON,T CARE THEY ONLY CARED THAT I GAVE THEM $ 45000.00 DOLLARS THE WHEN I STARTED TO HAVE ALL THESE PROBLEMS NO ONE WOULD LISTEN TO ME MY FAMILY IS STILL SCARED TO RIDE IN THIS TRUCK THANK YOU MATT.

WHILE IN A PARKING LOT THE LEFT SIDE TIE ROD BROKE, WHICH I WAS FORTUNATE ENOUGH TO HAVE HAD IT HAPPEN IN THE PARKING LOT AND NOT 2 MINUTES EARLIER WHEN I WAS TRAVELING AT 75 MPH ON THE TOLL WAY. I HAD JUST RECEIVED THE RECALL NOTICE 3 DAYS PRIOR TO THE INCIDENT, AND HAD NOT HAD TIME TO TAKE IN IN. ONCE THE TRUCK ARRIVED TO THE DEALERSHIP MAXWELL SUPER CENTER LOCATED IN AUSTIN TEXAS, THEY ARGUED WITH ME THAT THE TIE ROD THAT HAD BROKE WAS NOT A PART OF THE RECALL AND THAT I WOULD BE RESPONSIBLE FOR PAYMENT. I LITERALLY HAD TO PROVE TO THEM ON THE FOLLOWING MONDAY THAT THIS WAS THE TIE ROD UNDER THE RECALL AND THAT EVERYONE CONCERNED WAS LUCKY THAT I WAS NOT KILLED OR KILLED SOMEONE ELSE I WAS ALSO INFORMED THAT THERE WAS ANOTHER RECALL ON MY TRUCK AS WELL THAT THEY WERE NOT YET PREPARED TO FIX AND THAT I WOULD BE PLACED ON A LIST AND CALLED ONCE THE NEEDED ITEMS WERE AVAILABLE TO MAKE SUCH REPAIRS, AND TO THIS DATE I HAVE YET TO HERE BACK ON THAT RECALL SO HOPEFULLY MY TRUCK DOESN'T CATCH FIRE UNTIL THEY GET AROUND TO NOTIFYING ME. THE SAD PART OF THIS WHOLE THING IS CHRYSLER WANTED ME OUT OF MY PREVIOUS TRUCK BECAUSE EVEN AFTER A COMPLETE ENGINE REPLACEMENT THEY STILL COULD NOT FIX THE ISSUES AND MAKE IT SAFE AND RELIABLE THIS WAS ON A 06 DODGE RAM 2500 THAT WOULD GET 21 MPG VS THIS 2010 THAT GETS 14 MPG WHICH THEY SAY THEY CAN FIND NOTHING WRONG, I HAVE ALSO HAD TO HAVE THE TRUCK IN 2 TIMES FOR A GASKET AROUND THE THIRD BRAKE LIGHT THAT LEAKS IN THE RAIN THUS FILLING THE TR

IN DEC. 2014 I RECEIVED RECALL P65 / NHTSA 14V-635. CONTACTED FOLSOM LAKE DODGE IN FOLSOM, CA AND WAS TOLD "CORPORATE HAS NOT SENT US THE PARTS". CONTACT AGAIN IN FEBRUARY AND WAS TOLD NHTSA HAD NO AUTHORITY TO COMPEL THE DEALERSHIP TO HONOR THE RECALL AND THAT CORPORATE IS THE RESPONSIBLE PARTY AND THAT I SHOULD CONTACT CORPORATE...I WAS GIVEN A NUMBER TO CALL. CALLED THE NUMBER AND WAS TOLD THAT THE LOCAL DEALER WOULD BE SENT THE REQUIRED PARTS AND IT WOULD BE TAKEN CARE OF. JUNE I WENT TO THE DEALER IN PERSON AND WAS TOLD CONFIDENTIALLY THAT "WE ARE NEVER GOING TO GET THE PARTS". I WAS TOLD THAT THE SERVICE DEPARTMENT HAD NEVER ENCOUNTERED THIS PARTICULAR RECALL PROBLEM AND NOT TO WORRY ABOUT IT. I AM SUM WHAT CONCERNED ABOUT USING MY VEHICLE, ESPECIALLY ON LONG HAULS WITH OUR TRAILER. I THERE ANY WAY FOR YOUR DEPARTMENT TO MOTIVATE CORPORATE TO SEND THE PARTS TO THE DEALER?

CHRYSLER SAFETY RECALL P65/NHTSA 14V-635 I WAS SENT THE SAFETY RECALL NOTICE IN DECEMBER OF 2014. AS OF APRIL 2015, I CALLED CHRYSLER AND THEY SAID THAT THE PARTS ARE NOT AVAILABLE. 5 MONTHS AFTER THE RECALL NOTICE WAS SENT OUT, AND THE PARTS ARE STILL NOT AVAILABLE FOR THIS CRITICAL SAFETY RECALL, WHICH IF NOT FIXED, COULD CAUSE AN ENGINE COMPARTMENT FIRE. THEY DID NOT GIVE ME A DATE AS TO WHEN THE PARTS WOULD BE AVAILABLE. CHRYSLER IS NOT ACTING IN GOOD FAITH TO FIX THIS SAFETY PROBLEM. *TR

THE SECOND DAY I OWNED MY 2010 POWER WAGON I EXPERIENCED THE DEATH WOBBLE. IT ONLY HAD 16,000 MILES ON IT. TOOK IT BACK TO THE DEALERSHIP REPLACED STEERING DAMPENER AND TIRES. THIS WORKED FOR ONLY A FEW MONTHS. THAT WAS 2011 WHEN IT STARTED. IT IS NOW APRIL 2015 HAVE BEEN HAVING THE SAME ISSUE EVERY FEW MONTHS. I HAVE REBUILT THE ENTIRE FRONT END HELPED FOR A LITTLE WHILE BUT IT SOON CAME BACK. I HAVE PUT 4 SETS OF TIRES ON IT ALSO IN THIS TIME PERIOD. I INSTALLED AN AFTERMARKET DUAL STEERING STABILIZER SAME RESULT. MY TRUCK ONLY HAS 63,400 MILES ON IT NOW. TWO DAYS AGO RUNNING DOWN THE TOLL ROAD HIT AN EXPANSION JOINT AT 70 MILES PER HOUR AND STARTED THE DEATH WOBBLE CARS SCATTERED ALL AROUND ME AS TRUCK SHAKES VIOLENTLY UNTIL YOU CAN SLOWLY SLOW YOUR SPEED DOWN TO ABOUT 30 MILES PER HOUR PRAYING THAT NOBODY SLAMS INTO YOU. THIS HAPPENED TWICE IN A MATTER OF ABOUT FIVE MILES. TOOK IT BACK TO THE DEALERSHIP THEY ROTATED MY AXLE FORWARD TO GET THREE MORE DEGREES OF CASTER AND THEY SAID TRY THAT. ON MY WAY HOME STARTED TO DEATH WOBBLE AT 58 MILES PER HOUR. DODGE HAS WORKED ON MY TRUCK TO TRY AND SOLVE THIS PROBLEM ROUGHLY 12 TIMES IN THE LAST 4 YEARS. THE PROBLEM STILL EXISTS AND THEY DON'T KNOW HOW TO FIX IT. I WILL NOT ALLOW MY WIFE OR DAUGHTER TO DRIVE THIS TRUCK DO TO FEAR OF THEIR LIVES AND OTHERS IF THIS WERE TO HAPPEN WITH THEM BEHIND THE WHEEL. SOMETHING NEEDS TOO BE DONE TO CORRECT THIS PROBLEM AND SOMEBODY NEEDS TO BE HELD ACCOUNTABLE. THIS IS A VERY BAD SAFETY HAZARD

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000(ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/20/15*CN

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL*THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL).HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE TISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/27/15*CN UPDATED 10/9/2015 *JS

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING ON RURAL HIGHWAY 65MPH WHEN TRUCK BEGAN TO MAKE GRINDING NOISE. AFTER STOPPING AND INSPECTING DRIVE TRAIN IT WAS DISCOVERED THE CENTER SUPPORT BEARING HAD FAILED AND ALLOWED THE 2 PIECE DRIVE SHAFT TO BECOME LOOSE. FORTUNATELY THE SUPPORT BRACKET KEPT IT IN PLACE. HAD BRACKET NOT HELD IN PLACE CATASTROPHIC DRIVE TRAIN FAILURE COULD HAVE OCCURRED AND POSSIBLY CAUSING ACCIDENT. *TR

WAS DRIVING, CHECK ENGINE LIGHT CAME ON, TEMPERATURE GAUGE WENT TO OVER 200 DEGREES. CALLED DEALER, TOOK IN. O2 SENSOR PROBLEM. SUPPOSEDLY FIXED ON 12/10/13, CHECK ENGINE LIGHT CAME ON AGAIN 12/25/13. CALLED DEALER, SUPPOSEDLY FIXED ON 12/30/13. CALLED CHRYSLER, CASE OPENED. CHECK ENGINE LIGHT CAME ON AGAIN, BACK TO DEALER. CHECK ENGINE LIGHT KEEPS COMING ON, EVERY TIME IS O2 SENSOR. NOT REPAIRED. HAVE TALKED TO CHRYSLER ABOUT LEMON, WON'T ADDRESS, SAID CONTACT STATE ATTORNEY GENERAL, MAKE COMPLAINT. HAVE TALKED TO MAN IN OHIO, HE HAS SAME PROBLEM, SUING. BOUGHT TRUCK BRAND NEW. PROBLEM STARTED WHEN TRUCK HAD LESS THAN 16000 MILES. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V529000 (STEERING). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/17/15*LJ UPDATED 03/23/15.*JB

DODGE/CHRYSLER IS NOT RESPONSIVE TO THE RECALL NOTICES. WHEN WE RECEIVE THE NOTICES THEY HAVE NO PARTS AND TREAT CUSTOMERS INDIFFERENTLY. WE HAVE NOT HAD AN INCIDENT BUT THE POSSIBILITIES ARE FRIGHTENING. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THIS ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500 EQUIPPED WITH MICHELIN LTX A/S,V TIRES (NA), SIZE 245/70/R17 (NA). THE DOT NUMBER WAS B7X6LJ4X0310. THE CONTACT STATED THAT ALL FOUR TIRES DEVELOPED CRACKS ON THE SIDEWALL AND THE TREAD WAS SEPARATING. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIRES WERE NOT OILING THEMSELVES DUE TO LACK OF WINTER DRIVING. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 13,000. UPDATED 1/1315*CN UPDATED 01/15/15.*JB

I RECEIVED A RECALL NOTICE (N49) ON THIS VEHICLE IN DECEMBER OF 2013. I CONTACTED THE DEALERSHIP IN JANUARY OF 2014 AS REQUESTED. THE DEALERSHIP LOOKED AT MY VEHICLE AND CONFIRMED THE PROBLEM. STILL NO REPAIR WAS MADE BY MAY OF 2014. I CONTACTED THE RECALL PHONE NUMBER SUPPLIED WITH THE NOTICE. THEY THEN SET ME UP WITH ANOTHER DEALER. WHICH I HAD TO TAKE MY VEHICLE TO THEM ALSO TO CONFIRM THE PROBLEM. LONG STORY SHORT. HERE IT IS THE 17TH OF NOVEMBER AND I STILL DON'T HAVE MY VEHICLE REPAIRED. THE DEALERSHIP HAS NO IDEA WHEN I WILL HAVE THE WORK DONE. THIS MAKES ALMOST A YEAR OF WAITING, AND TWO(2) DEALERSHIPS OF DEALING WITH. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE ENTERING A DRIVE WAY, AN ABNORMAL SOUND EMITTED THROUGHOUT THE VEHICLE AS THE CONTACT LOST CONTROL. THE CONTACT AS A CERTIFIED MECHANIC DIAGNOSED THAT THE LEFT OUTER TIE ROD HAD SEPARATED FROM THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED BY THE DEALER. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HAD BEEN WAITING OVER 6 MONTHS FOR PARTS FROM DEALERSHIP TO REPAIR LEFT TIE ROD RECALL N49. ON 10/01/14, UPON LEAVING A GAS STATION AND ACCELERATING TO PROCEED DOWN HIGHWAY, THE LEFT TIE ROD BROKE, CAUSING THE VEHICLE'S LEFT WHEEL TO LOCK, RESULTING IN TOTAL LOSS OF CONTROL AND STEERING ABILITY, AND THE VEHICLE CROSSED OVER TO THE RIGHT SHOULDER, LANDING PARTIALLY IN A DITCH AND PARTIALLY REMAINING ON THE ROAD. LUCKILY THERE WAS NO TRAFFIC NEXT TO ME AND NO ONE WAS INJURED. THE TRUCK HAD TO BE TOWED TO THE LOCAL DODGE DEALERSHIP, WHO HAPPENED TO HAVE THE PART THEY WERE HOLDING FOR ANOTHER CUSTOMER WHO HAD NOT RESPONDED TO THE NOTICE THE PART WAS AVAILABLE, AND WAS USED ON OUR TRUCK THE SAME DAY. THE DISTURBING THING IS THAT CHRYSLER WILL NOW NOT REIMBURSE MY TOWING EXPENSE, EVEN THOUGH IT WAS TOTALLY RELATED TO THIS RECALL FAILURE. I HAVE BEEN CONTACTING MY LOCAL DEALERSHIP ROUTINELY FOR OVER 6 MONTHS TO INQUIRE ABOUT THIS PART AND BEEN TOLD EACH TIME THAT THE PART IS NOT AVAILABLE AND I AM 'ON THE LIST'. ON THE DATE OF THE INCIDENT, I WAS TOLD BY THE SERVICE PERSONNEL THAT THEY ARE ALLOWED ON A SMALL NUMBER OF PARTS AND THAT THEY CANNOT GET ADDITIONAL PARTS UNTIL THEY SUBMIT PROOF OF INSTALLING THE PREVIOUSLY SENT PARTS. YET THIS DEALERSHIP HAD PARTS THAT THEY HAD BEEN HOLDING FOR SEVERAL WEEKS FOR A CUSTOMER WHO HAD NOT RESPONDED TO THE NOTICE THEIR PARTS WERE IN. MEANWHILE, MYSELF AND MANY OTHERS ARE WAITING FOR PARTS AND RISKING INJURY EACH TIME WE HAVE TO TAKE THESE VEHI

I TOOK THIS VEHICLE TO MARTIN SWANTY CHRYSLER DODGE IN KINGMAN ARRZONA DUE TO A RECALL NOTICED THAT I HAD RECEIVED. THIS WAS MY SECOND TRIP THEIR AS THE FIRST TIME THEY DIDN'T HAVE THE REPLACEMENT PARTS. THE SECOND TIME I RETURNED AT THE APPOINTED TIME AND 5 HOURS LATER THEY STILL HAD NOT WORKED ON THE TRUCK. NOT HAVING THE TIME TO SPEND AT THEIR SHOP I TOOK THE TRUCK BACK AND WAS TOLD BY THEM THAT'S THE WAY IT IS. SO THIS TRUCK HAS NOT BEEN GIVEN THE REPLACEMENT PARTS AS CALLED FOR. DEALER HANDLED THIS VERY POORLY AND I BELIEVE IT TO BE BECAUSE IT WAS NOT PURCHASED THERE. *TR

I HAD CONTACTED SHERIDAN MOTOR INC. IN SHERIDAN, WY TO REPAIR N49 / NHTSA 13V-529 RECALL, ABOUT 2 WEEKS PRIOR TO SCHEDULED SERVICE DATE. WHEN I PICKED UP MY TRUCK, THE SERVICE REP, STATED THEY DIDN'T HAVE THE PARTS REQUIRED TO COMPLETE THE RECALL AND I WOULD BE PLACED ON A WAITING LIST AND NOTIFIED WHEN THE PARTS ARRIVE. I HAVE STILL NOT BEEN CONTACTED. THE FIRST TIME THIS RECALL HAPPENED (APPROX., 2012) THE SAME SITUATION HAPPENED, SHERIDAN MOTORS COULD NOT GET THE PARTS REQUIRED FOR THE RECALL. I HAD TO DRIVE 60 MILES TO ANOTHER DODGE DEALER TO GET REPAIR DONE. I HAVE NOW MOVED TO CHEYENNE, WY AND I HOPE THE LOCAL DEALER CAN GET THE PARTS REQUIRED TO REPAIR THIS RECALL. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHSTA CAMPAIGN NUMBER: 13V529000 (STEERING) IN DECEMBER OF 2013. THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING WEST IN ROAD TX-375-LOOP HEADING THE I10, I TOOK AN EXIT FOR I10 EAST WHICH IS A BRIDGE. I TOOK IT AND THEN I HEARD A SOUND ON THE REAR WHEELS SO I SLOWED DOWN, AFTER THAT THE SOUND STOPPED AND I CONTINUED TO INCORPORATE TO I10-EAST. AFTER I TOOK THE I10 I WAS DRIVING AROUND 60 MPH WHEN SUDDENLY I HEARD THE SOUND AGAIN BUT THIS TIME AFTER A FEW SECOND A DIFFERENT SOUND APPEARED AND THE REAR WHEELS STOPPED RESULTING IN COMPLETELY LOST OF CONTROL. MY VEHICLE STARTED TO GO WITH NO DIRECTION AND THAN TOOK ME OUT OF THE HIGHWAY, ONCE I WAS ON THE SIDE OF THE ROAD THE VEHICLE MAKE A 180 DEGREES TURN AND I STOPPED HEADING WRONG WAY. I WAS SO LUCKY BECAUSE THERE WERE SOME TRAFFIC SIGNS AND I DIDN'T CRASH ANY OF THEM AND ALSO BECAUSE EVEN THOUGH THAT HIGHWAY IS ALWAYS FULL WITH TRAFFIC I DIDN'T CRASH WITH ANY OTHER VEHICLE. ONCE I TOOK A LOOK OF MY TRUCK I SAW THAT THE DRIVESHAFT WAS SEPARATED FROM THE REAR AXEL. I DIDN'T FILLED A CLAIM BEFORE BECAUSE CHRYSLER TOLD ME THEY WERE GOING TO FIX IT SINCE THAT INCIDENT HAPPENED BECAUSE OF A RECALL THEY DIDN'T FIX BEFORE. THE RECALL NUMBER IS M34 AND ITS BEEN 3 MONTHS AND AFTER I COULD HAVE DIED IN THAT ACCIDENT THEY HAVEN'T HELPED ME AT ALL. MY VEHICLE IS STILL IN THE DEALER AND CHRYSLER WONT AUTHORIZE TO FIX IT. *TR

HAVE BEEN UNSUCCESSFUL IN GETTING NHTSA 13V-529 RECALL DONE ON MY TRUCK. I HAVE BEEN PUT OFF BY THE CARSON VALLEY NEVADA DEALERSHIP SINCE APRIL 2014. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS PLACED ON A WAITING LIST. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT CALLED THE DEALER THREE MONTHS AGO TO HAVE THE RECALL REPAIR COMPLETED ON THE VEHICLE AND WAS RECENTLY ADVISED THAT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND COMING TO A STOP TO MAKE A TURN, A LOUD ABNORMAL NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. ADDITIONALLY, THE STEERING WHEEL BEGAN TO VIBRATE. THE CONTACT STATED THAT THE PART NEEDED FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

2010 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO THE DEFECTIVE TIE ROD ASSEMBLY RECALL REPAIRS. *SMD THE CONSUMER STATED HE CALLED THE DEALER IN JAN 2014, TO MAKE AN APPOINTMENT TO HAVE THE DEFECTIVE TIE ROD REPLACED. HOWEVER, HE WAS PLACED ON A WAITING LIST, BECAUSE THE PARTS WERE NOT AVAILABLE. AS OF JULY 11, 2014, THE CONSUMER IS STILL ON THE WAITING LIST. *JB

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE DEALER STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED A RECALL NOTICE FOR OUR 2010 DODGE RAM 2500 TRUCK THE END OF DECEMBER 2013. IT STATED THE LEFT TIE ROD BALL STUD MAY BE FAULTY. WE HAVE BEEN TRYING TO HAVE IT REPLACE AS INSTRUCTED SINCE 1/6/14 WITH NO LUCK. THE DEALERS IN WICKENBURG AND AVONDALE, ARIZONA STATE THE PARTS ARE NOT AVAILABLE. WE HAVE BEEN WAITING 8 MONTHS TO HAVE THE PROBLEM ADDRESSED. IF SOMETHING HAPPENS DUE TO THE SHORTAGE OF PARTS WE WILL FOLLOW UP WITH LEGAL ACTION AS IT LOOKS LIKE IT WILL BE OUR ONLY CHOICE AS THE MANUFACTURES IS NOT MAKING PARTS AVAILABLE IN A TIMELY MANNER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR