Page 3 of 5 · complaints 101–150 of 236

2010 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

SteeringCrash
Filed Jul 31, 201445,000 milesAR

I WAS DRIVING ON ALBERT PIKE (GARLAND COUNTY ARKANSAS) WHEN I LOST CONTROL OF THE STEERING AND RAN OFF THE ROAD OVER THE SIDEWALK. I PROMPTLY CALLED THE DEALERSHIP ([XXX]) AND FOUND OUT THERE WAS A RECALL NOTICE ON THE TIE ROD END. WHICH I NEVER RECEIVED. THE DEALERSHIP TOWED THE VEHICLE IN AND IT WAS REPAIRED A COUPLE DAYS LATER. IN JUNE OF 2014 I WAS DRIVING DOWN 70 EAST (GARLAND COUNTY ARKANSAS) AND STARTED TO LOOSE THE ABILITY TO STEER PROPERLY BECAUSE OF A MASSIVE WOBBLE IN THE FRONT END. I TOOK THE TRUCK INTO AMERICA TIRE AND WHEELS. THEY PUT THE TRUCK ON THE LIFT AND THE FRONT WHEELS WERE SO LOOSE THAT YOU COULD WOBBLE THE TIRE BACK AND FORTH APPROX. THREE INCHES. I AGAIN TOOK MY TRUCK TO [XXX] TO FIND OUT THERE WAS A RECALL ON THE RECALL. ONCE AGAIN, WE NEVER RECEIVED ANY NOTIFICATION. AT THIS TIME I HAD NEW SET OF TIRES WHICH HAD 14000 MILES ON THEM AND THE RIGHT FRONT WAS WORN THROUGH THE WEAR BARS AND THE LEFT FRONT WAS SEVERELY CUPPED. I SPOKE WITH THE DODGE CUSTOMER SERVICE AND THE DEALERSHIP AND THEY REFUSED TO REPLACE OR PROVIDE ANY COMPENSATION FOR THE TIRE. THEY SAID THE FRONT RECALLS HAD NOTHING TO DO WITH THE TIRE WEAR. THEY. DODGE, HAD ALREADY PUT MY LIFE AND THE LIFE'S OF OTHERS IN JEOPARDY, BY THIS ISSUE AND BY NOT NOTIFYING US OF THE TWO RECALLS UNTIL AFTER THERE WAS AN INCIDENT. I FEEL LIKE THE MANUFACTURER AND THE DEALER, THERE DIRECT REPRESENTATIVE, SHOULD BE HELD RESPONSIBLE AND ARE LIABLE FOR ALL REPAIRS INVOLVED WITH THIS RECALL. I COULD HAVE BEEN

Steering
Filed Jul 30, 201423,100 milesNM

TL * THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT CALLED FOR MONTHS, BUT WAS UNABLE TO RECEIVE CONFIRMATION FROM THE DEALER AS TO WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/7/14*CN UPDATED 11/18/14

Steering
Filed Jul 28, 201467,000 milesCO

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE LEFT TIE ROD FAILED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000.

Steering
Filed Jul 11, 2014ME

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 10, 2014OR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NO EXPERIENCED THE FAILURE.

Suspension
Filed Jul 9, 201480,000 milesNE

RECEIVED FIRST NOTICE OF LEFT TIE ROD BALL STUD (RECALL N49) RECALL IN EARLY MARCH 2014. SCHEDULED AND TOOK VEHICLE INTO DEALERSHIP FOR REPAIRS. WHEN BROUGHT IN FOR REPAIRS, I WAS TOLD THE REPLACEMENT PART HAS BEEN RECALLED AGAIN AND DODGE WAS WAITING FOR NEW PARTS. HAVE CALLED AND CHECKED EVERY 1-2 WEEKS ON STATUS WITH LITTLE OR NO INFORMATION JUST SAYING THEY ARE WAITING FOR PARTS AND THEY ARE ONLY GETTING ONE PART EVERY 7 DAYS AND WE ARE ON THE LIST...NOT RELEASING WHERE ON THE LIST, HOW MANY ARE ON THE LIST OR WHEN I CAN EXPECT THE SERVICE. DODGE HAS TOLD ME THE TIE ROD IS BAD AND THAT THEY CANNOT GUARANTEE MY SAFETY OR RECOMMEND THE USE OF MY TRUCK. THIS VEHICLE IS USED FOR CONSTRUCTION AND PERSONAL USE, INCLUDING HAULING AND TOWING AND I DO NOT FEEL SAFE DRIVING IT ON THE ROAD, FOR EITHER MYSELF, FAMILY OR OTHER PEOPLE. THIS IS THE ONLY VEHICLE I HAVE FOR WORK, AND CANNOT AFFORD ANOTHER TEMPORARY VEHICLE. *TR

Steering
Filed Jul 9, 2014CA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) IN DECEMBER OF 2013. THE CONTACT MENTIONED THAT A SECOND NOTIFICATION WAS RECEIVED IN JULY OF 2014. THE CONTACT STATED THAT THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE AND ONLY ONE PART WAS BEING RECEIVED EVERY THREE MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/09/14*LJ

Steering
Filed Jul 8, 2014ND

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Steering
Filed Jul 8, 2014MD

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING). THE CONTACT STATED THAT SHE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND THEY WERE NOT ABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 7, 2014KS

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 3, 2014MO

AFTER RECEIVING THE RECALL ON THE LEFT TIE ROD END FOR MY TRUCK, I TOOK THE TRUCK TO THE DEALER AND WAS TOLD THEY DID NOT HAVE GUIDANCE AS TO WHAT TO DO YET SO I SHOULD BRING THE TRUCK BACK. A FEW WEEKS LATER, I RETURNED AND WAS TOLD THAT THEY WOULD ORDER THE PART, BUT THEY WERE ONLY ALLOWED TO ORDER 1 PER WEEK AND IT MAY BE MONTHS OR YEARS BEFORE MY PARTS SHOWED UP. PART ORDER WAS PLACED IN MARCH OF 2014. IT IS NOW JULY OF 2014 AND THE REPAIR HAS STILL NOT BEEN MADE. IT WOULD APPEAR TO ME THAT AN "IMPORTANT SAFETY RECALL" WOULD BE HANDLED IN A MORE TIMELY MANNER. *TR

Steering
Filed Jul 2, 2014CA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V58000 (STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jul 1, 201440,000 milesCO

NO INCIDENT, JUST A QUESTION OF CONCERN. WE HAVE RECEIVED SEVERAL NOTICES OF A RECALL FOR OUR 2010 3/4 TON TRUCK, BUT THE DEALERSHIPS (2! BOTH GLENWOOD SPRINGS AND GRAND JUNCTION) STATE THEY CANNOT GET THE PARTS AND HAVE ON US A WAITING LIST. WHAT THE HECK??!! IT HAS BEEN 7 MONTHS! IF A RECALL ABOUT THE STEERING IS IN PLACE, WHY IS THERE NO PREPARATION AND WAY TO RESOLVE THIS? AND WE HAVE HAD TO HAVE OUR STEERING WORKED ON BEFORE, BUT NOT CORRECTING THIS RECALL. SO, NOW WHAT HAPPENS IF THE STEERING FAILS AND I AM STILL ON THE LIST? WHO IS RESPONSIBLE? I TRIED TO DO THE RIGHT THING BUT APPARENTLY THE SHORTAGE OF PARTS IS CREATING ANOTHER HAZARD. I CERTAINLY DON'T WANT TO BE CRUISING DOWN I-70 AT 75 MPH AND THE STEERING FAILS! ONE OF THE DEALERSHIPS STATED THEY GET 2 REPAIR KITS A MONTH AND THIS MAY TAKE 1-2 YEARS TO GET THRU THE WAITING LIST FOR THE REPAIR. THIS CANNOT BE RIGHT! *TR

Steering
Filed Jul 1, 2014SD

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Jul 1, 2014WA

RECEIVED SAFETY RECALL N49/NHTSA 13V-529 FOR THE LEFT TIE ROD OF MY DODGE RAM IN EARLY JANUARY OF THIS YEAR. CALLED LOCAL DEALER YAKIMA CHRYSLER DODGE JEEP RAM (509-248-1300) BEGINNING 1/6/14 AND WAS TOLD THE NECESSARY REPAIR PARTS HAD NOT BEEN SUPPLIED BY CHRYSLER AND TO CALL BACK THE FOLLOWING WEEK. THE NEXT WEEK WHEN I CALLED I RECEIVED THE SAME INFORMATION. THIS WENT ON FOR SEVERAL MORE WEEKS UNTIL I GAVE UP MY WEEKLY CALLS. I CALLED THE DEALER AGAIN IN APRIL OF THIS YEAR AND WAS TOLD CHRYSLER WAS ONLY SUPPLYING ONE SET OF PARTS ON THIS RECALL A WEEK AND THAT I COULD BE ADDED TO A LIST AND WOULD BE CALLED WHEN THE PARTS WERE AVAILABLE FOR MY REPAIR. AT THAT TIME THEY ADVISED THERE WERE APPROXIMATELY 50 OTHERS AHEAD OF ME ON THE LIST. HAVE HEARD NOTHING SINCE THAT TIME BUT TODAY RECEIVED ANOTHER NOTICE ON THE RECALL FROM CHRYSLER, APPARENTLY TO REMIND ME THAT I HAVE NOT HAD THE WORK DONE, DESPITE THE FACT THAT THEY ARE NOT PROVIDING THE APPROPRIATE PARTS TO THEIR DEALERS TO PERFORM THE REPAIR. *TR

Steering
Filed Jul 1, 2014MA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

Steering
Filed Jun 27, 2014OK

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER INFORMED THAT ONE REMEDY PART WAS BEING SENT EVERY SIXTY DAYS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jun 27, 2014WA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Unknown or Other
Filed Jun 27, 2014MO

WE KEEP RECEIVING NOTIFICATIONS OF RECALLS. WE HAVE CONTACTED A DEALER TO HAVE REPAIRS DONE. FOR APPROX 6 MONTHS, WE HAVE BEEN ON A LIST FOR THE DEALER TO GET PARTS. THEY SAY THEY CANT GET ANY PARTS. WE PULL A CATTLE TRAILOR WITH THIS TRUCK AND ARE WORRIED ABOUT AN ACCIDENT. WHY ARE WE NOT ABLE TO GET PARTS TO FIX? *TR

Steering
Filed Jun 26, 2014KY

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE UNDER THE RECALL WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jun 26, 2014IA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jun 26, 2014TX

RECEIVED NOTICE OF A RECALL AND CONTACTED THE DEALER TO SCHEDULE REPLACEMENT OF THE LEFT TIE ROD END UNDER RECALL N49/NHTSA 13V-529 AND WAS PUT ON THE LIST FOR THE REPAIR, NOW I HAVE RECEIVED A SECOND NOTICE FOR THE SAME RECALL AND WHEN I CONTACT THE DEALER THEIR RESPONSE IS THEY ARE HAVING TROUBLE ACCESSING THE PARTS FROM DODGE. THIS IS UNACCEPTABLE THE DEALER ALSO STATED THAT THIS IS A PROBLEM THREW OUT THE DEALER NETWORK. NOBODY CAN GET THE TIE ROD END FOR THE LEFT SIDE. THIS SHOULD BE A PRIORITY FOR ALL INVOLVED AND NEEDS TO BE RESOLVED. A VERY SERIOUS SAFETY ISSUE! *TR

Steering
Filed Jun 25, 2014NH

I RECEIVED A RECALL FOR THIS VEHICLE IN JANUARY ABOUT A TIE ROD BALL STUD. IT SAYS "THIS COULD CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. NOW THAT SOUNDS KIND OF SERIOUS TO ME SO I CALLED THE DEALER AND THEY SAID THEY DIDN'T HAVE THE PARTS TO MAKE THE REPAIR YET. SO I'VE CALLED EVERY 6-8 WEEKS TO SEE IF THEY HAVE THE PARTS AND THEY STILL DON'T. I HAVE MOVED FROM 8TH TO 5TH ON THE WAITING LIST IN 6 MONTHS SO THAT CERTAINLY MAKES ME FEEL BETTER. AT THIS RATE I SHOULD HAVE MY POTENTIAL "CRASH WITHOUT WARNING" PROBLEM RESOLVED ABOUT NEXT JULY.....IF I HAVEN'T "CRASHED WITHOUT WARNING". THE DEALER DOESN'T SEEM TO BE THE PROBLEM......IT SEEMS TO BE CHRYSLER. SO, WHAT TO I DO NOW???? *TR

Steering
Filed Jun 25, 2014MN

THEY TELL US NOW THAT THEY HAVE NO IDEA WHEN THEY CAN REPLACE OUR TIE ROD, IT FIRST WAS RECALLED LAST DEC. 2013. IT IS NOW JUNE 25, 2014. I WOULD THINK IT SHOULD HAVE BEEN REPLACED BY NOW. OR DODGE SHOULD NOT BE ALLOWED TO MAKE ANYMORE CARS, UNTIL THESE VEHICLES ARE REPAIRED. *TR

Unknown or Other
Filed Jun 24, 2014KS

IN MARCH 2014 WE RECEIVED A RECALL NOTICE FOR OUR DODGE RAM 2500. WE TOOK THE LETTER TO OUR LOCAL DODGE DEALER, MARSHALL MOTORS, IN SALINA, KS TO VERIFY THAT OUR VEHICLE NEEDED THE REPAIR WORK INDICATED. THE EMPLOYEE SAID IT DID AND THAT SHE WOULD KEEP OUR NOTIFICATION LETTER AND A PHONE NUMBER AND CALL US WHEN THE PART CAME IN TO SCHEDULE AN APPOINTMENT. WE'VE WAITED AND WAITED AND I CALLED AGAIN ON JUNE 23, 2014 AND WAS TOLD THAT THE PART/PARTS NEEDED WERE STILL ON BACK ORDER FROM CHRYSLER AND THEY WOULD CALL US WHEN THEY RECEIVED THEM TO SCHEDULE AN APPOINTMENT. I FIND THIS RIDICULOUS AS IT HAS BEEN 3 MONTHS SINCE WE RECEIVED THE FIRST NOTICE OF RECALL. IF THERE IS INDEED SOMETHING THAT NEEDS FIXED ON OUR VEHICLE WE FEEL IT NEEDS TO BE TAKEN CARE OF FOR THE SAFETY OF OUR FAMILY. WHAT HAPPENS IF THIS PART DOES CAUSE AN ACCIDENT WHILE WE'RE WAITING FOR THE BACK ORDERED PART? CONCERNED AND FRUSTRATED. THANK YOU. *TR

Steering
Filed Jun 23, 2014MI

HAVE RECALL N49/NHTSA 13V-529 .HAVE HAD THIS NOTICE SINCE JANUARY 2014 AND NOW HAVE RECEIVED THE SECOND NOTICE. I WOULD LIKE TO KNOW WHY DODGE/CHRYSLER IS HAVING SUCH A HARD TIME IN PRODUCING REPLACEMENT PARTS FOR THIS RECALL. I CONTACTED 2 DEALERS WHILE IN FLORIDA (JAN-APRIL2014) AND MY LOCAL DEALER WHEN I RETURNED. SAME ANSWER NO PARTS AVAILABLE. WE ARE RETIRED AND TRAVEL WITH A 5TH WHEEL TRAILER, ANY INFO WOULD BE APPRECIATED. *TR

Steering
Filed Jun 23, 201486,000 milesMI

I HAVE RECEIVED 2 NOTICES OF RECALL AND TAKEN THE TRUCK TO THE DEALER, BUT PARTS ARE NOT AVAILABLE FOR THIS RECALL N49 / NHTSA13V-529. I HAVE CALLED CHRYSLER AND THEY HAVE SAID PARTS ARE NOT AVAILABLE OR SEVERELY LIMITED AND RATIONED. *TR

Steering
Filed Jun 4, 201429,886 milesNM

THE DODGE RAM WAS CHECKED BY THE DEALERSHIP THAT HAS NOT BEEN ABLE TO SUPPLE THE RECALL PARTS (RECALL N 49) SINCE THE DATE OF RECALL (DECEMBER 2013). I CALLED EVERY MONTH FOR AN APPOINTMENT AND ONLY ON THE LAST CALL DID THE LOCAL DEALERSHIP TELL ME THE FIRST TIME THEY COULD SUPPLY THE RECALLED TIE RODS ON MAY 29. CONSEQUENTLY, I TOOK THE TRUCK TO BE INSPECTED BY THE LOCAL DEALERSHIP FOR THE TIE ROD PROBLEM ON 5/14/2014 BECAUSE, AS I TOLD THEM, I PLANNED TO DRIVE 10 HOURS FROM SANTA FE NM (HOME) TO FT COLLINS CO PULLING A HORSE TRAILER WITH TWO VALUABLE HORSES AND DID NOT WANT ANYTHING TO HAPPEN. THE TIE ROD BROKE AS I WAS BACKING UP TO ATTACH THE HORSE TRAILER FOR THE HOMEWARD BOUND TRIP. TEN MINUTES LATER AND WE WOULD HAVE ALL BEEN DEAD. THANK GOODNESS THE FT COLLINS DEALERSHIP DID HAVE THE NEW TIE RODS IN REPLACEMENT BUT I BELIEVE THE SANTA FE LITHIA DEALERSHIP WAS MUCH REMISS IN NOT OBTAINING THE REPLACEMENT PARTS FOR ITS LOCAL CUSTOMERS AND CLEARING THE TRUCK FOR A LONG ROAD TRIP. *TR

SteeringCrash
Filed Jun 3, 201440,000 milesHI

DRIVING UP COUNTRY ROAD AT 45 MPH IN MY DODGE RAM 2500 DIESEL, WITH ONLY 40K MILES ON IT. ALL OF A SUDDEN, DEATH WOBBLE HITS. NO ABILITY TO STEER AND NO BRAKES. RIGHT WHEEL GETS JAMMED INTO FRAME OF TRUCK AT 45MPH AND CAN'T SPIN SO VIOLENT AND UNCONTROLLABLE SHAKING. EVIDENCED BY TIRE MARKS ON THE FRAME OF MY TRUCK. HAVE PHOTOS. SENDS ME UP THE SIDE OF THE ROAD, AND ALMOST FLIPS THE TRUCK UPSIDE DOWN. MANAGED TO GET TRUCK UNDER CONTROL, BY SLAMMING ON MY BRAKES, IN ONCOMING TRAFFIC, MY DOG HITS THE WINDSHIELD. POLICE OFFICER WAS RIGHT BEHIND ME AND WITNESSED THE ENTIRE EVENT, TOLD ME I WAS LUCKY TO BE ALIVE. WHEN I CALLED DODGE THEY DENIED EVERYTHING. LOOKED UP INTERNET AND FOUND "DEATH WOBBLE" WHICH IS EXACTLY WHAT TRANSPIRED WITH THE TRUCK. FORTUNATELY AT THE TIME I WAS NOT HAULING MY HORSE TRAILER OR ALL WOULD HAVE BEEN DEAD. DAMAGES TO DATE SO FAR IS 8K, INCLUDING FRAME, FRONT BUMPER, FRONT SUSPENSION, STEERING, FRONT AXLE ASSEMBLY. THIS IS ABSOLUTELY OUTRAGEOUS FOR A TRUCK THAT ONLY HAS 40K MILES. *TR

Steering
Filed May 30, 2014CO

TL * THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT SHE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE VIN WAS NOT AVAILABLE.

Engine
Filed May 27, 2014100,000 milesTX

WE PURCHASED A 2010 DODGE RAM CUMMINGS 2500 ON 06/20/2011. WEEKS INTO MAKING THE PURCHASE WE STARTED HAVING ENGINE PROBLEMS. SUCH AS A CLOGGED FUEL FILTER, EGR VALVE, THE IGNITION KEY SWITCH, TRUCK WOULD NOT START WITH TURN OF THE KEY, YOU HAD TO WIGGLE KEY INSIDE IGNITION TO START TRUCK. THE CHECK ENGINE LIGHT IS ALWAYS ON, RECENTLY THE MESSAGE PANEL DISPLAYED EXHAUST IS 90% FULL. THE TRUCK WAS GOING ABOUT 5 MILES PER HOUR. AND RECENTLY IT TURNED OFF ON THE WAY HOME BARELY AVOIDING GETTING HIT BY ON COMING TRAFFIC. WE ALSO REPLACED THE WATER PUMP, THE BELT TENSIONER, AND IT HAD AC COILS CLOGGED. PAINT ALSO STARTED CHIPPING IN SOME AREAS. *TR

Steering
Filed May 19, 2014OR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V529000 (STEERING); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed May 19, 201450,000 milesCA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). THE CONTACT WAS INFORMED THAT THE PARTS FOR THE RECALL REMEDY WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. UPDATED 8/19/14*CN

Steering
Filed May 17, 201412,000 milesCO

HAVE BEEN WAITING FOR PARTS TO MAKE THIS REPAIR SINCE PUT ON THE LIST AT PRO JEEP/DODGE THORNTON, COLO. (NOW LARRY H. MILLER DODGE) ON 01/07/2014. I HAVE REPEATEDLY CONTACTED THE DEALER & CHRYSLER/DODGE AND AM GIVEN THE RUN AROUND EACH TIME AND AM NO CLOSER TO REPAIRS THAN I WAS 6 MONTHS AGO. DODGE KNEW THIS WAS A PROBLEM SINCE 2008 YET CONTINUED TO SELL THESE TRUCKS WITHOUT NOTIFYING CUSTOMERS OF THE PROBLEM. WAS SOLD AN UNSAFE VEHICLE. *JS

Suspension
Filed May 14, 2014KS

CONTACTED DEALER VEHICLE PERCHED SHEPHERD TEAM AUTO PLAZA, 1819 SOUTH MAIN, FORT SCOTT KANSAS 66701 (888-211-6244) WEEKLY SINCE FEB. 1, 2014 AND THEY CAN'T PROVIDE THE SERVICE FOR THE RECALL N49. MANY EXCUSES EVEN AFTER MY PERSISTENCE. *TR

Steering
Filed May 7, 2014UT

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT HAD BEEN WAITING MONTHS TO HAVE THE RECALL SERVICE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/25/14*CN

Steering
Filed May 2, 2014CA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) BUT WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THE REPAIRS WERE UNABLE TO BE PERFORMED FOR AND THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Apr 28, 2014IA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER AND MANUFACTURER STATED THAT ONE REMEDY PART WOULD BE RECEIVED EVERY TWO WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14 MA

Steering
Filed Apr 27, 2014WA

I AM EXTREMELY CONCERNED ABOUT THE RECALL ON THE LEFT TIE ROD BALL STUD ON THIS TRUCK. WE RECEIVED THE RECALL NOTICE THE LAST WEEK IN DECEMBER 2013. HOWEVER, IT STATED TO CALL OUR DODGE DEALER STARTING JANUARY 6TH! THIS RECALL COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. WHEN WE CALLED THE DEALER, THEY COULDN'T EVEN FIX THE RECALL BECAUSE THEY DIDN'T HAVE THE PARTS AND THERE WAS A WAITING LIST! IT IS THE END OF APRIL AND WE ARE STILL WAITING FOR THIS SERIOUS RECALL TO BE FIXED. SHAME ON YOU CHRYSLER FOR TAKING SO LONG. *TR

Steering
Filed Apr 11, 2014OR

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V529000(STEERING) BUT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE CURRENT MILEAGE WAS 180,000. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Apr 8, 2014OH

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR ON THE VEHICLE. THE DEALER INFORMED THE REMEDY PART WAS IN THE PROCESSING OF BEING REDESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Suspension
Filed Apr 8, 201490,000 milesTX

THREE TIMES I'VE LOST CONTROL OF THIS TRUCK AT RELATIVELY LOW SPEEDS AND NORMAL DRIVING CONDITIONS. THE TRUCK WOULD GO INTO A RIGHT SKID AND FISHTAIL. TWICE THE ROAD WAS DRY, ONCE THE ROAD WAS WET. EACH TIME I WAS ABLE TO RECOVER BEFORE HITTING SOMETHING OR EXITING THE ROADWAY HOWEVER I USED BOTH LANES OF TRAFFIC TO RECOVER. TWICE I LOST CONTROL WHILE ACCELERATING NORMALLY AFTER SLOWING FOR A CURVE OR OTHER SITUATION. I HAD SLOWED TO ABOUT 40 AND WAS ACCELERATING BACK TO THE SPEED LIMIT OF 60. INCIDENT OCCURRED AT ABOUT 50. LOSS OF CONTROL CAME SUDDENLY LIKE THE FRONT OF THE VEHICLE TOOK A SHARP BID TO THE LEFT ON ITS OWN. ONCE WAS AFTER HITTING SOME WASHBOARD TYPE BUMPS IN THE ROAD WHICH CAUSED THE BACKEND TO BOUNCE TO THE RIGHT AND BEGIN TO SKID. I INSPECTED AND DON'T SEE ANYTHING OBVIOUSLY LOOSE OR BROKEN. POSSIBLE RELATED ISSUES: A SLIGHT BUMP IS OFTEN FELT IN THE STEERING WHEEL AND ACCELERATOR PEDAL. TRUCK IS UNDER RECALL N49 FOR A TIE ROD ISSUE. BUT I DON'T SEE ANY SIGN THAT THE TIE ROD IS LOOSE ALTHOUGH THE U-BOLTS THAT HOLD THE DAMPER TO THE TIE ROD MAY BE SLIPPING. *TR

Steering
Filed Apr 8, 2014TX

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Apr 7, 201422,000 milesIL

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000. THE CONTACT STATED THAT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE AND AS A RESULT THE RECALL REPAIRS WERE NOT PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.

Steering
Filed Apr 3, 2014VA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

Steering
Filed Apr 3, 2014IA

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Apr 2, 2014AR

I AM VERY CONCERNED THAT CHRYSLER HAS ISSUED A RECALL FOR THE LEFT TIE ROD AND STATE IN THE RECALL THAT THE TIE ROD COULD FRACTURE AND CAUSE A LOSS OF DIRECTIONAL CONTROL AND CRASH WITHOUT WARNING, BUT THE PARTS FOR THE RECALL ARE NOT AVAILABLE. WE HAVE BEEN ON A WAITING LIST FOR 3 MONTHS AT THIS TIME. I THINK THIS SHOULD BE REVIEWED, IT SHOULD NOT REQUIRE PEOPLE TO DIE IN A CRASH BEFORE SOMETHING IS DONE. HOW CAN A COMPANY KNOW THIS PROBLEM EXISTS AND IT COULD RESULT IN FATALITY BUT IT APPEARS TO BE NO BIG DEAL THAT WE HAVE TO WAIT FOR A REPAIR PART TO BECOME AVAILABLE. *TR

Steering
Filed Mar 31, 2014TX

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN JANUARY. THE CONTACT ATTEMPTED TO GET THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS UNAVAILABLE. UPDATED 5/19/14*CN UPDATED 6/06/17*CN

Steering
Filed Mar 31, 2014SD

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V350000. THE CONTACT STATED THAT SHE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/17/14 MA

Steering
Filed Mar 28, 2014CO

TL* THE CONTACT OWNS A 2010 DODGE RAM 2500. THE CONTACT RECEIVED RECALL NOTIFICATION NHTSA CAMPAIGN ID NUMBER OF 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →