2007 Dodge Ram 2500 complaints

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE DEALER WAS CONTACTED AND THEY WERE UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LEFT TIE ROD WAS DEFECTIVE AND AS A RESULT, THEY NEEDED TO INSTALLED A RETRO KIT, WHICH INCLUDED THE TIE ROD AND STEERING BOX. ALSO, THE TECHNICIAN STATED THAT THE AXLE JOINTS, THE BEARINGS AND THE BOLT JOINTS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE MADE A LOUD SOUND AND SUDDENLY LOST CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE FRONT LEFT TIE ROD HAD FRACTURED. ALSO, THE CONTACT STATED THAT HE RECENTLY RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) WHICH HE BELIEVED WAS A BAND AID TO THE PROBLEM SINCE THE ENTIRE FRONT END OF THE VEHICLE HAD TO BE REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING BOX, BOLT JOINTS, BOTH TIE ROD ENDS, AND DRIVE LINKS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFERED ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE DEALER AND MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE TO REPAIR THE VEHICLE. IN ADDITION, THE WINDSHIELD WIPERS WOULD NOT OPERATE ON THE HIGH SETTING. THE DEALER RESET THE COMPUTER FOR THE WIPERS, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD BE REPAIRED DUE TO THE PARTS DELAY. THERE WERE NO FAILURES.

I HIT A MEDIUM SIZE BUMP IN A CONSTRUCTION ZONE ON I-70 EAST IN OHIO AND THE STEERING WHEEL STARTED SHAKING VIOLENTLY FROM SIDE TO SIDE, THE TRUCK WAS SHAKING VIOLENTLY AND I HAD TO DROP SPEED FROM 55 TO 30 TO REGAIN CONTROL OF THE STEERING WHEEL, I ALMOST CAUSED AN ACCIDENT NEXT TO ME AND FROM BEHIND. I AM AN ACTIVE OHIO FIREFIGHTER AND EX-OHIO LAW ENFORCEMENT OFFICER, THIS PROBLEM NEEDS TO BE ADDRESSED BY DODGE. I JUST CAME BACK FROM GETTING REPAIRS ON A RECALL FOR THE TIE ROD ASSEMBLY AT THOMAS CHRYSLER IN ST. CLAIRSVILLE OHIO. SOMEONE IS GOING TO DIE WITH THIS PROBLEM AND THAT'S TO HIGH OF A PRICE TO PAY TO RESOLVE THIS PROBLEM. PLEASE HAVE THIS INVESTIGATED. *TR

THERE WAS A SAFETY RECALL ON MY DODGE PICKUP - SAFETY RECALL NUMBER N62 / NHTSA 13V-528. THE RECALL NOTICE WAS FOR A LEFT TIE ROD AND ISSUED IN JANUARY 2014. REPORTED CALLS TO MULTIPLE DODGE DEALERSHIPS HAVE NOT BEEN PRODUCTIVE SINCE THEY ALL REPEATEDLY STATE THAT THEY DO NOT HAVE THE PARTS FOR THE REPAIR. MY TRUCK'S FRONT END NOW SHAKES AND MAKES A LOUD NOISE AS WELL AS THE STEERING WANDERS AND IS NOT SAFE. I HAVE NO ALTERNATIVE BUT TO TAKE THE TRUCK TO A PRIVATE SHOP TO GET THE TRUCK FIXED AS IT IS A SEVERE SAFETY HAZARD AND IS UNSAFE TO DRIVE AND I NEED TO USE THE VEHICLE AS IT IS MY ONLY MODE OF TRANSPORTATION. THEY STATED THAT THEY WILL NOT REIMBURSE ME FOR THE WORK AND WERE NOT AMENABLE TO TRAVEL A FEW MILES TO DRIVE THE VEHICLE TO EXPERIENCE THE ISSUES, FOR WHICH THEY STILL DON'T HAVE PARTS TO FIX. CALLS TO DEALERSHIPS AND TO DODGE HAVE NOT PROVED FRUITFUL; THEY DON'T CARE ABOUT CONSUMER SAFETY OR INCONVENIENCES. I WANT TO BE REPAID FOR THE WORK THAT IS TO BE PERFORMED TO MAKE THE VEHICLE SAFE AGAIN. *TR

THIS GOVERNMENT VEHICLE HAS BEEN DEEMED 'UNSAFE' TO DRIVE DUE TO THE AFFECTED UNAVAILABLE PARTS. I HAVE CHECKED WITH THE DEALERSHIP TO SEE IF THE PARTS CAN BE BROUGHT FROM ANOTHER LOCATION, TO NO AVAIL. THIS VEHICLE HAS BEEN 'OUT OF SERVICE' FOR MONTHS WHILE WE WAIT FOR THE PART. IT IS OUR ONLY LONGBED TRUCK AND USED HEAVILY DURING THE CURRENT FIRE SEASON. IT IS NECESSARY TO GET THIS VEHICLE BACK IN SERVICE AND FEEL THIS IS AN UNACCEPTABLE LENGTH OF TIME TO WAIT. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE TO DO THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THERE HAS BEEN NO FAILURE, BUT I AM FRUSTRATED TO BE WAITING SO LONG FOR RECALL N62/NHTSA 13V-528. DODGE CAN'T GIVE ME A TIME FRAME WHEN THE REPLACEMENT PARTS WILL BE AVAILABLE. THIS IS DANGEROUS! *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V528000 (STEERING), BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, A REMEDY SHOULD HAVE BEEN MADE AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED WHILE MAKING A LEFT TURN THE TIE ROD BALL BROKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE LINKAGE TIE ROD ASSEMBLY. THE FAILURE RECURRED AND THE RIGHT TIE ROD BALL BROKE. THE CONTACT REPLACED THE TIE ROD LINKAGE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE MILEAGE FAILURE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 13V528000 (STEERING). THE CONTACT STATED THAT THE RECALL REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPDATED 06/30/14 MA THE CONSUMER STATED AFTER INSPECTION, THE DEALER ADVISED THE VEHICLE DID NOT HAVE THE DEFECTIVE RECALL PARTS. THEREFORE, THE CONSUMER WOULD LIKE TO CANCEL THE COMPLAINT. UPDATED 07/2/2014 *JS

DRIVING DOWN I 75 TOWARDS TAMPA TO GO TO MY VA AND TRUCK STARTS DRIFTING OFF ROAD AND STEERIN G WHEEL HAS NO AFFECT ON CHANGING DIRECTION...STEERING BOX IS LEAKING....PLUS I GOT A RECALL NOTICE IN MY MAIL ABOUT SOMETHING ON MY TRUCK LAST MONTH AND WHEN I CALLED JIM BROWN CHRYSLER WAS TOLD THEY DID NOT HAVE THE PARTS TO FIX MY TRUCK WITH AND WAIT FOR A SECOND RECALL NOTICE??? PLEASE CHECK MY VIN NUMBER AND TELL ME ALL THE THINGS RECALLED ON MY TRUCK AND HELP ME GET MY TRUCK UP TO DATE. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAS NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 92,000.

TL* THE CONTACT OWNS 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY TO A HIGH SPEED. THE VEHICLE WAS PUT INTO NEUTRAL TO BRING IT TO A STOP. THIS FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

VIOLENT SHAKE IN FRONT END AFTER GOING OVER BRIDGE TIRES BOUNCING NO CONTROL HAD TO SLOW DOWN TO 25 MPH TO STOP IT CHANGED SHOCKS STOPPED PROBLEM FOR A FEW MONTHS BUT KEPT COMING BACK ITS CALLED THE"DEATH WOBBLE". *TR

2007 DODGE RAM 2500 - WHILE DRIVING APPROXIMATELY 50 MPH THE TRUCK WHEELS GO INTO WHAT IS REFERRED TO AS THE "DEATH WOBBLE" AS IT'S DESCRIBED AS BOTH FRONT TIRES ARE BOUNCING UP AND DOWN LIKE A BASKETBALL. THE DRIVER HAS VERY LIMITED STEERING CONTROL WHILE THIS IS HAPPENING RESULTING IN A SERIOUS AUTOMOTIVE ACCIDENT. THERE WAS A RECALL ON TIE-RODS BUT THE DEALERSHIP DID NOT REPLACE THE DEFECTIVE TIE-RODS. I TOOK THE TRUCK TO A LOCAL GARAGE SPECIALIZING IN FRONT WHEEL ALIGNMENTS AND TIE RODS. THIS IS EXTREMELY DANGEROUS AND DODGE SHOULD BE HELD RESPONSIBLE AND LIABLE FOR THIS DEFECTIVE DESIGN AND PART. *TR

WE RECEIVED A NOTICE IN THE MAIL REGARDING A NATIONAL RECALL ON OUR VEHICLE. WE HAD THE VEHICLE INSPECTED BY OUR LOCAL DODGE DEALER AND WERE TOLD WE WOULD BE CALLED WHEN THE PARTS COME IN. TO DATE (OVER 1 MONTH NOW) WE HAVE NOT GOTTEN THIS RECALL PART FIXED, NOR HAVE WE HEARD ANYTHING FROM THE DEALER. APPX 2 WEEKS AGO WE MADE A FOLLOW UP PHONE CALL TO THE DEALER AND WERE TOLD THAT PARTS HAD STILL NOT ARRIVED AS THERE WAS A SHORTAGE OF PARTS AVAILABLE. WHAT IN THE HELL COULD BE TAKING THE COMPANY SO LONG TO RESOLVE THIS ISSUE. IN THE RECALL LETTER IT SPECIFICALLY STATES THAT :THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. WE HAVE TWO SMALL CHILDREN. SHOULD ANY ACCIDENT OCCUR AS A RESULT OF THIS ISSUE I WILL PERSONALLY SUE THE [XXX] OUT OF WHOMEVER IS AND WHOMEVER IS EVEN MODERATELY CLOSE TO BEING RESPONSIBLE FOR THE DEFECTS OF THIS TRUCK. PERIOD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING ALONG THE INTERSTATE AROUND 65MPH AND HIT A SMALL BUMP IN THE ROAD AND ALL OF A SUDDEN MY VEHICLE STARTED WOBBLING ALL OVER THE PLACE. HAD MY WIFE AND 5 MONTH OLD BABY IN THE CAR AND FINALLY WAS ABLE TO PULL OFF THE SIDE OF THE ROAD, BUT WHILE DOING THAT ALMOST SIDESWIPED A FEW VEHICLES AND SEMI TRUCK. I BELIEVE I WAS LUCKY WITH THIS. I HAVE HEARD THERE IS OTHER PEOPLE WHO HAS SIMILAR INCIDENTS TO MINE. *TR

I NOTICED THE TURN SIGNAL INDICATOR WAS FLASHING TO FAST. AFTER INSPECTION IT WAS DETERMINED THAT THE REAR TURN SIGNALS AND THE REAR BRAKE LIGHTS WERE NOT WORKING AT ALL. AFTER A DIAGNOSTIC ($55) IT WAS DETERMINED TO BE THE TIPM (TOTAL INTEGRATED POWER MODULE). THIS IS BASICALLY THE WHOLE FUSE BOX. THIS IS A $1000 DOLLAR REPAIR, AND IS SUCH A COMMON PROBLEM THAT THE PART IS ON A THREE WEEK BACK ORDER FROM DODGE. UPON FURTHER RESEARCH IT SEEMS TO ME THAT THIS HAS HAPPENED TO HUNDREDS (OR MORE) 2006-9 DODGE RAMS. OWNERS HAVE EXPERIENCED A MYRIAD OF ISSUES WITH THE VEHICLES LIGHTS (TURN SIGNALS, BRAKE, HEADLAMPS) AS WELL AS OTHER RANDOM ELECTRICAL ISSUES. I BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE AND WOULD APPRECIATE YOUR HELP IN GETTING DODGE TO ADDRESS THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER INFORMED THAT THE REMEDY PART WAS ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2007 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE ON BACKORDER.

THE STEERING LINKAGE IN THE RAM BROKE. LUCKILY IT HAPPENED IN A PARKING LOT AND NOT ON THE FREEWAY. THE RAM HAD TO BE TOWED. AT THE TIME THE OWNER OF THE MECHANIC SHOP WHERE THE TRUCK WAS TOWED NOTED THAT THERE HAVE BEEN PROBLEMS WITH THE STEERING LINKAGE IN OTHER RAMS HE SERVICED. HE SUGGESTED WE GO WITH A DIFFERENT BRAND PART TO KEEP THIS FROM HAPPENING AGAIN. THE RECALL NOTICE CAME ASKING THAT IF THE PROBLEM WAS SERVICED PRIOR TO THE RECALL NOTICE THAT WE SEND IN THE RECEIPT FOR REIMBURSEMENT. WE SENT IN ALL THE PROPER DOCUMENTATION. WE WERE INFORMED OVER THE PHONE THOUGH THAT OUR CLAIM WAS NOT TO BE REIMBURSED SINCE WE DID NOT USE MOPAR PARTS (WHICH WAS NOT A REQUIREMENT STATED ON THE RECALL). OUR REIMBURSEMENT WAS REJECTED EVEN THOUGH THERE WAS A ISSUE WITH MOPAR PARTS AND WE CHOSE TO USE A PART THAT DID NOT HAVE A HISTORY OF BREAKING. WE DON'T FEEL WE SHOULD HAVE TO PAY FOR THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE BECAME OVERHEATED AND THE STEERING WHEEL BECAME HARD TO MANEUVER INTERMITTENTLY. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE MANUAL TEMPERATURE SENSOR, REFLASH MODULE, AND THE SENSOR EXHAUST MANIFOLD NEEDED TO BE REPLACED. THERE WERE MULTIPLE REPAIRS PERFORMED ON THE VEHICLE HOWEVER, THE FAILURE WAS RECURRING. THE DEALER THEN DIAGNOSED THAT THE DIESEL EXHAUST SENSOR, EGR VALVE, GASKET, CRANK CASE SENSOR AND THE DIFFERENTIAL PRESSURE SENSOR NEEDED TO BE REPLACED, IN ADDITION TO AN UNKNOWN COMPONENT OF THE STEERING GEAR BOX.THE VEHICLE WAS NOT COMPLETELY REPAIRED AND THE CHECK ENGINE WARNING LIGHT WAS STILL ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,492.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE PASSENGER'S SIDE TIE ROD BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) HOWEVER, THE MANUFACTURER STATED THAT THE TIE ROD WOULD NEED TO BE REPLACED AT THE CONTACT'S EXPENSE BECAUSE IT WAS NOT INCLUDED IN THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 139007.

I HAVE BEEN NOTIFIED OF THE RECALL ON THE LEFT TIE ROD END (N62 / NHTSA 13V-528). I SPOKE WITH MY LOCAL DEALER ON 01/13/14 AND WAS PUT ON THE LIST FOR REPAIR. THE DEALERSHIP STATED THAT I WAS NUMBER 35 ON THE LIST AND THEY WERE COMPLETING 1 RECALL EVERY 7-8 DAYS DUE TO LACK OF PARTS. NOW I AM TOLD THIS RECALL HAS BEEN PUT ON HOLD AND WILL NOT RESUME UNTIL 6/14. THIS DELAY FOR A RECALL IS ALARMING. 'THE LEFT TIE BALL STUD ON YOU TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING.' THE TIE ROD END ON MY TRUCK HAS FRACTURED ONCE ALL READY LESS THAN 1 YEAR AGO. FORTUNATELY THERE WAS NOT A WRECK OR INJURY DUE TO THE LOSS OF THE ABILITY TO STEER THE VEHICLE. I AM NOW HAVING TO REPLACE ANOTHER STEERING COMPONENT LINKAGE ON THE SAME TRUCK THAT IS NOT AFFECTED BY THE RECALL AND THE MECHANIC IS HAVING PROBLEMS LOCATING PARTS TO COMPLETE THE REPAIR. AGAIN IF THIS TIE BALL STUD WOULD FRACTURE IT WOULD RESULT IN LOSS OF STEERING CONTROL. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE VIOLENTLY WHEN DRIVING AT VARIOUS SPEEDS. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE RECALL HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR AND THAT THE PART BEING UNAVAILABLE WAS UNACCEPTABLE BECAUSE FAILURE COULD POTENTLY BECOME LIFE THREATENING. THE MANUFACTURER WAS NOT ALERTED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING). HOWEVER THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE TIE ROD WOULD RECURRINGLY FAIL. THE DEALER REPLACED THE TIE ROD THREE TIMES PREVIOUSLY AND THE CONTACT STATED THAT THE TIE ROD FAILED A FOURTH TIME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE MANUFACTURER ADVISED THAT THERE WAS A HOLD ON THE RECALL REPAIR KIT. THE NEW RECALL REPAIR KITS WERE SCHEDULED TO BE REDISTRIBUTED APRIL 20, 2014. THE VEHICLE WAS NOT RECENTLY REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 101,000. *TR

I WENT TO THE DEALER FOR A STATE INSPECTION. I WAS TOLD THAT THE FRONT END STEERING PARTS NEEDED TO BE REPLACED AS IT WASN'T STRONG ENOUGH FOR THE TRUCK. I ASKED IF IT WAS RECALLED AS IT WASN'T STRONG ENOUGH. THEY SAID NO, AND THE ONLY WAY THEY COULD CORRECT WITH THEIR PARTS WAS REPLACE THE WHOLE SYSTEM. (THEY WOULD HAVE GOTTEN A PART FROM A OUTSIDE PARTS HOUSE TO REPLACE THE ONE BAD PART). I BELIEVED THEM AND HAD THE WHOLE SYSTEM REPLACED FOR OVER $1100. IT WAS THE REPLACED SYSTEM EVIDENTLY THAT HAS BEEN RECALLED. I HAVE CONTACTED A DEALER CLOSER TO MY WINTER HOME FOR THE RECALL. I HAVE BEEN WAITING FOR OVER TWO MONTHS FOR THEM TO CONTACT ME THAT THE PARTS WERE IN. AT THE ORIGINAL TIME OF ME CHECKING I WAS TOLD THE PARTS PROBABLY WERE NOT EVEN MADE YET. REPEATED CHECKING IS TO NO AVAIL. I AM TOLD THEY ONLY RECEIVE ABOUT ONE PART EVER TWO WEEKS, AND THEY HAD MY INFO AND WOULD CALL ME. THE PROBLEM COULD CAUSE A CRASH! WITH THE WINTER WE HAVE HAD, AND WE DO PLOW WITH THIS VEHICLE, IT SHOULD BE A PRIORITY. THEY WERE CONTACTED JANUARY 7TH AND WE ARE NOW INTO MARCH. THE TIME HAS PASTED ON WHEN THIS SHOULD BE DONE. *TR

UPDATED FROM PREVIOUS VERSION. DRIVING THROUGH TOWN, CLEAR WEATHER, GOOD ROAD CONDITIONS, LUCKILY GOING ONLY 25 MPH, THERE WAS A GRINDING NOISE UP FRONT FOR TWO SECONDS THEN, ALL OF A SUDDEN, THE FRONT WHEELS LOCKED UP AND THE TIRES SKIDDED APPROXIMATELY 5 FEET. THE ENGINE REMAINED RUNNING, THE TRANSMISSION SHIFTED FINE BUT THE FRONT WHEELS WERE LOCKED AND THE TRUCK WOULD NOT MOVE! THE TRUCK HAD TO BE DRAGGED ONTO THE TOW TRUCK. THE DODGE DEALERSHIP HAS DEEMED THIS A WEAR AND TEAR INCIDENT, WHICH I COMPLETELY DISAGREE WITH. HAD I BEEN GOING AT HIGHWAY SPEED, I AM CONVINCED I WOULD HAVE LOST CONTROL AND/OR MUCH MORE DAMAGE WOULD HAVE BEEN DONE. THE RING AND PINION GEAR GOT SO HOT, THEY WELDED TOGETHER, WHICH CAUSED THE AXLE TO SEIZE AND THE WHEELS TO LOCK UP. REPLACING THE RING AND PINION WILL COST $1,150. I ALSO NEED A DIFFERENTIAL OVERHAUL AT A COST OF $1,500. THE GRAND REPAIR TOTAL WILL BE IN THE NEIGHBORHOOD OF $2,650! WHEN HAS THERE EVER BEEN A WEAR AND TEAR REPAIR THAT WOULD COST THAT MUCH? SINCE WHEN DO WEAR AND TEAR ITEMS GET SO HOT THAT THEY WELD THEMSELVES TO EACH OTHER? I JUST HAD THE DRIVELINE SERVICED 6,000 MILES PRIOR TO THIS! AND BEFORE THAT AT 60,000 MILES. I KEEP MY TRUCK MAINTAINED TO THE BOOK. IT CANNOT BE NORMAL WEAR AND TEAR! THIS TRUCK IS PAMPERED AND NOT USED COMMERCIALLY NOR NEVER UNDER EXTREME CONDITIONS ABOVE AND BEYOND TOWING A 7500 POUND CAMPER. I'M AFRAID TO CONTINUE DRIVING IT. I ESPECIALLY WORRY FOR MY WIFE AND TEENAGE SON IF SOMETHING THIS SEVER

DRIVING THROUGH TOWN, CLEAR WEATHER, GOOD ROAD CONDITIONS, LUCKILY GOING ONLY 25 MPH, THERE WAS A GRINDING NOISE UP FRONT FOR TWO SECONDS THEN, ALL OF A SUDDEN, THE FRONT WHEELS LOCKED UP AND THE TIRES SKIDDED APPROXIMATELY 5 FEET. THE ENGINE REMAINED RUNNING, THE TRANSMISSION SHIFTED FINE BUT THE FRONT WHEELS WERE LOCKED AND THE TRUCK WOULD NOT MOVE! THE TRUCK HAD TO BE DRAGGED ONTO THE TOW TRUCK. THE DODGE DEALERSHIP HAS DEEMED THIS A WEAR AND TEAR INCIDENT, WHICH I COMPLETELY DISAGREE WITH. HAD I BEEN GOING AT HIGHWAY SPEED, I AM CONVINCED I WOULD HAVE LOST CONTROL AND/OR MUCH MORE DAMAGE WOULD HAVE BEEN DONE. THEY WANT $1,800 FOR THIS REPAIR! I JUST HAD THE DRIVELINE SERVICED 6,000 MILES PRIOR TO THIS! AND BEFORE THAT AT 60,000 MILES. I KEEP MY TRUCK MAINTAINED TO THE BOOK. IT CANNOT BE NORMAL WEAR AND TEAR! THIS TRUCK IS PAMPERED AND NOT USED COMMERCIALLY NOR NEVER UNDER EXTREME CONDITIONS ABOVE AND BEYOND TOWING A 7500 POUND CAMPER. THEY ARE ESSENTIALLY REBUILDING THE FRONT DIFFERENTIAL! I'M ALMOST AFRAID TO CONTINUE DRIVING IT. I ESPECIALLY WORRY FOR MY WIFE AND TEENAGE SON IF SOMETHING THIS SEVERE AND ABRUPT SHOULD OCCUR WHILE THEY ARE DRIVING IT IN THE FUTURE! *TR

TL- THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) IN LATE DECEMBER 2013. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR SERVICE AND THEY STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN WAS UNAVAILABLE. KMJ

TRAVELING DOWN THE FREEWAY DURING HEAVY RAIN STORM AND THE PASSENGER WIPER LINKAGE FELL OFF AT THE WIPER BLADE ROTATING JOINT ,THIS CAUSED THE PASSENGER WIPER BLADE TO COME INTO CONTACT WITH THE DRIVERS SIDE WIPER BLADE AND CAUSED BOTH TO STOP WORKING.THEY BECAME TANGLED TOGETHER.I CAN HOME AND RESEARCHED IT AND IT SEEMS TO BE A COMMON PROBLEM ON MANY DODGE TRUCKS. THANK THE ALMIGHTY THAT IT HAPPENED AT 3AM ,ON MY WAY TO WORK,WITH BARLEY ANY TRAFFIC.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECEIVED A RECALL NOTICE IN THE MAIL AND TOOK MY TRUCK TO THE DEALER WHO PRECEDED TO TELL ME THAT IT DID NOT APPLY TO MY TRUCK , SO WHEN MY 16 YEAR LEFT THE DEALERSHIP 2 DAYS LATER SHE WAS DRIVING DOWN THE ROAD AND IT STARTED SHAKING UNCONTROLLABLY AND SHE HEARD A SNAP AND LOST CONTROL OF THE STEERING AND HIT A GUARDRAIL AND WRECKED, IF NOT FOR THE GUARDRAIL SHE WOULD HAVE WENT DOWN A SIX FT EMBANKMENT AND BEEN INJURED. SHE HAD JUST DRIVEN ON THE INTERSTATE AND IF SHE HAD BEEN ON IT SHE PROBABLY WOULD HAVE DIED. I DO NOT APPRECIATE THE DEALER PUTTING MY DAUGHTER IN THIS KIND OF DANGER, WHEN I CONTACTED THEM ABOUT THIS THEY SAID WELL, WE ARE ONLY SENT 1 EVERY 7 DAYS AND THEY ARE 30 PEOPLE IN FRONT OF YOU. THIS EXCUSE IS UNACCEPTABLE AND MY CHILD COULD HAVE BEEN KILLED. I HAD TO PAY 933.00 FOR REPAIRS AND I EXPECT TO BE REIMBURSED FOR THESE REPAIRS. *TR

I WAS DRIVING ON I-90 WHEN THE STEERING STARTED SHAKING. AFTER SLOWING DOWN BELOW 35MPH IT WENT AWAY. THIS HAPPENED EVERYTIME SPEED WENT ABOVE 50MPH. TOOK TRUCK TO DEALER IN EPHRATA AND THEY REPLACED TIE RODS,PITMAN ARMS AND STEERAGE LINKAGE/DAMPER AT A COST OF $1200. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE WAIT TIME WAS APPROXIMATELY FOUR MONTHS TO REPAIR THE VEHICLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE FAILURE WAS REPORTED IN NOVEMBER 2013 AND THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 DODGE 2500. THE CONTACT STATED THAT THE LEFT TIE ROD WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE PASSENGER'S SIDE TIE ROD BALL STUD BECAME FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT TIE ROD STUD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER CONFIRMED THAT THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

I TURNED THE STEERING WHEEL AND FELT A THUMP. KEPT HAPPENING FOR A WEEK SO I DECIDED TO TAKE IT IN TO CHRYSLER AND HAVE IT LOOKED AT. SERVICE INFORMED ME THAT THE LOWER INTERMEDIATE STEERING SHAFT NEEDED REPLACED. THE U=JOINT ON THE SHAFT WAS WORN OUT, AND NEEDED REPLACED. THIS ALSO HAPPENED ON ANOTHER DODGE RAM TRUCK I OWN, BUT THIS TRUCK IS A 1998 DODGE RAM 1500. COST IS $395.00 PLUS TAX/SUPPLIES TO REPAIR. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES OVER A PERIOD OF THREE YEARS. THE VEHICLE WAS TOWED FROM THE SITE BUT HAD NOT BEEN TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WOULD NOT BECOME AVAILABLE UNTIL FEBRUARY OR MARCH. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED HAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) LATE DECEMBER 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) THE CONTACT ALSO STATED THAT ONE MONTH PRIOR TO RECEIVING THE RECALL, THE POWER STEERING ASSIST FAILED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,355.

ALL OF A SUDDEN THE WINDSHIELD WIPERS AND WASHER CAME ON WITH OUT WARNING AND BLINDED ME RIGHT IN THE MIDDLE OF A CURVE. THEN ENGINE QUITE AND HORN STARTED BLOWING.I LOST MY STEERING AND BRAKES. WHEN I MANAGED TO GET THE TRUCK STOPPED I WAS BLOCKING ONE LANE OF TRAFFIC.RAISED HOOD AND THE ELECTRICAL BOX WITH FUSES WAS BURNING. I DICONNECTED MY BATTERY TO STOP ELECTRIC FLOW. I HAD JUST COME OFF OF HIGHWAY WHER I HAD BEEN GOING 70 MILES AN HOUR.IF I HAD BEEN GOING THAT FAST AT THE TIME OF ELECTRICAL PROBLEMS IT WOULD BEEN REALLY BAD AS I HAD TWO OTHER PEOPLE WITH ME. ONE A 90 YEAR OLD MOTHERINLAW. *TR

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED INTERMITTENTLY WHILE TURNING ON A CURVED ROAD. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 235,000. UPDATED 4/22/14*CN UPDATED 04/25/2014 *JS

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND EXHIBITED A LOUD, ABNORMAL NOISE. IN ADDITION, THE STEERING WHEEL BECAME UNCONTROLLABLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS ADVISED TO THE CONTACT THAT THE STEERING LINKAGE BAR WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 200,000.