Page 8 of 8 · complaints 351–362 of 362

2007 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Engine and Engine Cooling › Engine › Diesel
Filed Feb 6, 2008800 milesCA

SENT TO CALIFORNIA NEW MOTOR VEHICLE BOARD I HAVE OWNED THE VEHICLE FOR 183 DAYS AS OF THIS LETTER. IT HAS BEEN IN THE SHOP AND HAD R.O.'S OPEN FOR A TOTAL OF 64 DAYS. THIS EQUATES TO ROUGHLY 35% OF MY OWERSHIP TIME. DODGE HAS NOT BEEN ABLE TO RESOLVE THE PROBLEMS IN A REASONABLE TIME. ALTHOUGH THEIR ARE "X" NUMBER OF RO'S REGARDING THE REPAIRS. IT IS IMPERITIVE TO UNDERSTAND THAT I BROUGHT THE TRUCK BACK INTO THE DEALERSHIP WHILE THE RO WAS OPEN AS THE FAILURE OCCURED AGAIN AND AGAIN. ON TWO OCCASIONS THE VEHICLE WAS IN THE SERVICE AISLE DRIPPING FROM BEING FRESHLY WASHED AND READY FOR PICKUP, AS I STARTED THE TRUCK THE CEL CAME ON (CHECK ENGINE LIGHT). I HAVE A NEW TRUCK THAT HAS YET TO PERFORM THE WAY IT WAS INTENDED. I HAVE BEEN PATIENT, THE PEOPLE AT HEMET CHRYSLER HAVE BEEN WONDERFUL. HOWEVER, I AM DONE. THE MAJOR PROBLEM WITH THE TRUCK IS THE TURBO/ENGINE BRAKE SYSTEM. IT HAS ONLY PERFORMED PROPERLY FOR ABOUT THE FIRST 800-900 MILES OF OWNERSHIP. THE REAL ISSUE IS WHEN THE ENGINE BRAKE WOULD COME ON WHENEVER IT WANTED TO! DOESN'T SOUND TOO BAD, BUT WHEN YOUR SITTING AT A 2 WAY STOP WAITING FOR TRAFFIC TO CLEAR, AND THEN YOU PROCEED ACROSS THE STREET THINKING YOU HAVE ENOUGH TIME ONLY TO FIND OUT THE ENGINE BRAKE HAS ENGAGED AND YOU ARE NOW WONDERING IF YOU SHOULD ABANDON THE VEHICLE AND RUN BECAUSE YOU COULD MAKE FASTER ON YOUR FEET! AFTER 10-15 EPISODES IT WAS SUGGESTED THAT I STOP THE VEHICLE AND TURN THE ENGINE OFF, WAIT 30 SECONDS AND RESTART THE TRUCK WHENEVER THI

Steering
Filed Dec 12, 2007100 milesCA

TL*THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING 50 MPH OVER A BUMP IN THE ROAD, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE CONTACT HAS AVOIDED SEVERAL NEAR CRASHES. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CURRENT MILEAGE WAS 12,500 AND FAILURE MILEAGE WAS 100. UPDATED 03/05/08. *LJ THE CONSUMER STATED THE GAS VENT DOES NOT VENTILATE PROPERLY, HEARS A WHINE FROM REAR, AND VEHICLE PULLS TO THE RIGHT. UPDATED 03/04/08 *TR

Engine and Engine Cooling
Filed Dec 7, 200747,000 milesMI

03 DODGE RAM, 2500 QUAD CAB, 5.7 HEMI ENGINE, AUTO TRANSMISSION. TRUCK HAD DONE THIS SINCE NEW IN DECEMBER OF 2002, 6 TO 10 TIMES. ENGINE WOULD START TO SHAKE, SHAKING THE ENTIRE TRUCK MOSTLY AT START UP AND/OR AT IDLE. WOULD SHUT KEY OFF AND RESTART WOULD BE FINE. DRIVING BACK FROM INDIANAPOLIS 4/11/07 TRUCK STARTED SHAKING VIOLENTLY. DROVE FOR LESS THAN A MINUTE, PULLED OFF TO THE SIDE OF ROAD AND TRUCK DIED, WOULD NOT RESTART. TOWED TO A ROCHESTER INDIANA DODGE DEALER. THIS WAS WHAT THE ROCHESTER DEALERSHIP TOLD ME OVER 3 WEEKS. SPARK PACKS WERE CORRODED AND SPLIT REPLACED. COMPRESSION LOW IN CYLINDER 5 AND NO COMPRESSION IN CYLINDER 8. FOUND BROKEN VALVE SPRINGS IN CYLINDERS 5 AND 8. NOTE: MANY TRUCK FORUM WEB SITES NOTED THAT DODGE WAS AWARE OF THIS IN MANY EARLY 03 MODELS. IN HIND SITE IT, EXPLAINS A LOT. LOT OF CARBON IN THE THROTTLE BODY. CATALYTIC CONVERTER REPLACED, REPLACED PCM, REPLACED HEADS, REPLACED INTAKE MANIFOLD. PICKED TRUCK UP ON 5/2/07. THE DEALER SAID TRUCK RUNNING A LITTLE ROUGH BECAUSE OF THE ADDITIVE ADDED TO THE GAS TO CLEAN CARBON. SAID TO BE SURE TO FILL THE TANK, THIS WAS DONE. DRIVING BACK HOME TO MICHIGAN TRUCK RAN VERY ROUGH. NO ENGINE LIGHT WAS ON. TAKEN TRUCK TO DEALER WHERE PURCHASED. SERVICE MANAGER SAID SOUNDED AS IF IT HAD A MISS, ASKED IF ENGINE LIGHT WAS ON, I ANSWERED NO. HE TOOK IT FOR A TEST DRIVE AND SAID THAT ENGINE LIGHT CAME ON BEFORE HE GOT IT OUT OF THE BUILDING. MY DODGE DEALER TOLD ME CYLINDER #7 IS DEAD. WILL HAVE TO REMOVE

Air BagsCrash
Filed Oct 24, 20075,300 milesCA

I T-BONED A GUY WHO RAN A RED LIGHT, I WAS DOING ABOUT 45 MPH AND MY AIRBAGS DIDN'T DEPLOY. *TR

Exterior Lighting › Headlights
Filed Oct 17, 200714,400 milesTX

PEOPLE FLASH THERE HEADLIGHTS AT ME BECAUSE MY LIGHTS ARE TOO HIGH. *JB

Power Train › Automatic Transmission
Filed Oct 12, 20073,855 milesCO

TL*THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION DECELERATED AS HE DOWNSHIFTED BETWEEN FIFTH AND FOUR GEAR. WHILE DRIVING 42 MPH, THE TRANSMISSION APPEARED TO DISENGAGE WHEN SHIFTED INTO NEUTRAL AND THE VEHICLE COASTED WHEN HE RELEASED THE BRAKE PEDAL. HE STATED THAT THE TRANSMISSION AUTOMATICALLY RE-ENGAGED AT 30 MPH. WHEN MANUALLY SHIFTING FROM FIRST TO FIFTH GEAR, THE TRANSMISSION OPERATES NORMALLY, HOWEVER, IT FAILS TO FUNCTION AUTOMATICALLY. HE TOOK THE VEHICLE TO THE DEALER FOR IT TO BE TEST DRIVEN. THE DEALER ACKNOWLEDGED THE FAILURE AND ADVISED HIM TO CALL NHTSA. THE CURRENT AND FAILURE MILEAGES WERE 3,855. UPDATED 12-12-07. *KB WHEN THE CONSUMER LIFTED HIS FOOT OFF OF THE ACCELERATOR TO SLOW DOWN, THE TRANSMISSION DOWNSHIFTED AND DECELERATED THE CONSUMER STATED IT FELT AS THOUGH THE VEHICLE WAS FREE-WHEELING. UPDATED

Air BagsCrash
Filed Oct 1, 200711,450 milesAK

TL*CONTACT OWNS A 2007/DODGE/RAM 2500. THE AIR BAGS DIDN'T DEPLOY WHEN HE CRASHED INTO A TREE. THE APPROXIMATE MILEAGE AT THE TIME WAS 35MPH. THERE WERE PASSANGERS IN THE VEHICLE WEARING SEAT BELTS. THERE WERE NO INJUIRES. A POLICE REPORT IS AVAILABLE. THE FAILURE WAS NOT DIAGNOSED. THE VIN NUMBER IS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 11450.

Vehicle Speed ControlCrash1 injured
Filed Sep 19, 200718,500 milesTN

TL*THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING INTO A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 50 MPH. THE VEHICLE CRASHED INTO A WALL AND THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE AIR BAGS BURNED THE CONTACT'S STOMACH, NOSE AND SHE ALSO SUSTAINED ANKLE INJURIES. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE; HOWEVER, THEY MADE REPAIRS. THE CURRENT MILEAGE WAS 19,000 AND FAILURE MILEAGE WAS 18,500. UPDATED 01/17/08 *BF UPDATED

Steering
Filed Aug 8, 2007400 milesCA

GOING 50+ AND HITTING A BUMP IN THE ROAD CAUSES THE TRUCK TO ENTER A "DEATH WOBBLE" THAT WILL NOT CORRECT UNTIL THE VEHICLE IS STOPPED. VIOLENT SHAKING FROM THE FRONT END THAT CAN BE FELT THROUGH THE STEERING AND MAKES IT FEEL LIKE THE DOOR ARE GOING TO FALL OFF. *B

Steering › Gear Box (other Than Rack and Pinion)
Filed Jul 25, 2007800 milesCO

TL*THE CONTACT OWNS A 2007 DODGE RAM 2500. WHILE DRIVING AT ANY SPEED, THE FRONT END OF THE VEHICLE WOULD SWAY LEFT TO RIGHT. THE CONTACT STATED THAT THE FAILURE WORSENED DURING HEAVY WINDS AND RAIN. THE DEALER STATED THAT THE STEERING GEAR BOX WAS DEFECTIVE AND SHOULD BE REPLACED. THEY STATED THAT THE PART WAS ON BACK ORDER AND WOULD ARRIVE IN APPROXIMATELY FOUR WEEKS. AS OF JULY 25, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 3,100 AND FAILURE MILEAGE WAS 800.

Tires › Valve
Filed May 21, 20073,835 milesPA

ON 5/19/2007 TWO TIRE VALVE STEMS FAILED WITHIN 2 HOURS, SCHRADER-CHINA VALVE STEMS, FAILED DEFLATING TIRE IN MOMENTS. OCCURRED ON 2007 DODGE 2500 QUAD CAB SHORT BED TRUCK WITH APPROXIMATELY B750 LBS IN BED. TIRES HAD BEEN INFLATED TO 55 LBS FRONT AND 70 LBS REAR. RIGHT REAR TIRE STEM BLEW OUT WHILE STATIONARY AFTER RUNNING APPROXIMATELY 75 MILES AT 55-70 MPH. LEFT REAR STEM FAILED AFTER APPROXIMATELY 1 1-1/2 HOURS ON INTERSTATE HIGHWAY. LEFT REAR DID NOT CAUSE COMPLETE DEFLATION, BUT LOSS OF AIR PRESSURE TO 40 LBS. TRUCK WAS TOWED, TIRES DISMOUNTED, AND FAILED VALVE STEMS REMOVED. BOLT IN STEMS WERE INSTALLED IN PLACE OF PULL IN RUBBER STYLE, AND TRIP CONTINUED WITHOUT INCIDENT. CONCERN WITH MODE OF FAILURE, VEHICLE NOT OVERLOADED, TIRE INFLATION LIMIT 80 LBS, WERE INFLATED TO 70 LBS, FAILURE APPEARED AS A CIRCUMFERENTIAL SHEAR OR CUTTING OF STEM AND PULL APART OF INSIDE VALVE COMPONENTS TO OUTSIDE RUBBER SHEATH. SECOND STEM WAS NOTED SWOLLEN ABOUT 12 MILES PRIOR TO FAILURE WHEN FILLING VEHICLE WITH FUEL. TIRE PRESSURES CHECKED AND WERE AT 75 LBS HOT. TIRE TEMPERATURES TO TOUCH WERE SLIGHTLY WARM TO AVERAGE FRONT AND REAR AT THIS FUEL STOP. FAMILY HAS HISTORY IN TIRE BUSINESS FOR YEARS, FAMILIAR WITH TOWING, HAULING MODERATE TO HEAVY LOADS, TRAILERS, AND IMPORTANCE OF INFLATION, HAS NEVER EXPERIENCED A VALVE STEM FAILURE EXCEPT ON AGED EQUIPMENT. COMPLETELY PERPLEXED AS TO FAILURE MODE. HAVE FAILED COMPONENTS IN HAND. CONCERN WITH OTHER SIMILAR EQUIPPED DODGE TRUCKS AND OTHE

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 23, 2007200 milesKS

TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THREE DAYS AFTER PURCHASING THE VEHICLE, THE CONTACT ATTEMPTED TO DECELERATE AND THE BRAKE PEDAL WENT DOWN TO THE FLOOR. THE FAILURE OCCURRED WHILE DRIVING 45 MPH ON A CLEAR DAY. THE VEHICLE CONTINUED TO ROLL BEFORE COMING TO A COMPLETE STOP. THE DEALER STATED THAT THE BRAKE LINE HAD PUNCTURED. THE BRAKE LINE WAS REPLACED THAT DAY. HOWEVER, THE BRAKES CONTINUED TO FAIL. ON THE SECOND VISIT TO THE DEALER THE BRAKE BOOSTER WAS REPLACED. THE BRAKES CONTINUED TO FAIL ONCE AGAIN AFTER THE REPAIR. THE CONTACT TOOK THE VEHICLE TO A DIFFERENT DODGE DEALER, BUT NO FAILURES WERE FOUND. WHILE DRIVING AT 55 MPH AND ATTEMPTING TO STOP THE BRAKES FAILED. THE CONTACT STATED THAT THE BRAKES FELT AS IF THEY WERE SUCKING IN AIR WHEN THEY WERE DEPRESSED. THE CURRENT MILEAGE IS 3,754, AND FAILURE MILEAGE WAS 200.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →