Page 3 of 12 · complaints 101–150 of 582

2004 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Air Bags
Filed Dec 2, 201578,000 milesTX

TAKATA RECALL DEALER ATTEMPTED REPLACEMENT BUT ADVISED PARTS ON BACK ORDER.

Visibility › Windshield Wiper/Washer › Motor
Filed Dec 1, 2015104,405 milesGA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED AND SPORADICALLY WIPED THE WINDSHIELD. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09E009000 (VISIBILITY). THE DEALER INSPECTED THE VEHICLE AND FOUND THAT THE WINDSHIELD MOTOR ASSEMBLY FAILED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 02/05/16*LJ THE CONSUMER STATED WHEN THE WIPER WERE ON INTERMITTENT, T HEY WIPED 2-3- TIMES AT ONCE. WHEN THEY WERE ADJUSTED TO WIPE FASTER, THE DIDN'T WIPE AT ALL. THEY WOULD WIPE WHEN THE KEY FOB WAS ACTIVATED TO UNLOCK THE DOORS. UPDATED 02/10/16.*JB

Air Bags
Filed Nov 23, 201575,000 milesMO

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 75,000.

Air Bags
Filed Nov 20, 2015GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND 14V770000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 13, 2015GA

TL* TAKATA RECALL - THE CONTACT OWNS A 2004 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS), 15V313000 (AIR BAGS), AND 13V528000 (STEERING) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Nov 12, 2015116,000 milesNC

MY 2004 DODGE RAM 2500 DIESEL PICK UP TRUCK SUDDENLY LOSES POWER AND STALLS WHILE TRAVELING ON HIGHWAY AND ENTERING HIGHWAY. FIRST OCCURRENCE ENTERING HIGHWAY TRUCK RESTARTED AND CONTINUED TO RUN. 2ND OCCURRENCE NEXT DAY ON HIGHWAY TRUCK RESTARTED BUT TRAVELLED SHORT DISTANCE AND STALLED AGAIN IN THE ROAD. TOWED TO DEALER. DEALER REPLACED BATTERIES AND BATTERY WIRING AND TRUCK STARTED, BUT WHEN TEST DRIVEN BY DEALER THE VEHICLE CONTINUED TO STALL. DEALER NOW BELIEVES FUEL PUMP OR "MODULE" MAY BE CAUSE BUT IS HAVING TROUBLE TESTING DUE TO MANUFACTURER CHANGE IN WIRING. DEALER REPORTS THAT CHRYSLER MADE A MID YEAR FUEL PUMP "MODIFICATION" TO 2004 MODELS WHILE IN PRODUCTION AT CHRYSLER AND THAT WHILE WIRING IS SIMILAR TO 2005 YEAR, THE COLOR CODING USED ON THE MODIFICATION DOES NOT MATCH THE 2004 OR 2005 COLOR CODING. DEALER HAS REQUESTED WIRING SCHEMATIC FROM CHRYSLER FOR THE 2004 MODIFICATION BUT TO DATE CHRYSLER HAS BEEN UNABLE TO PROVIDE ANY INFORMATION. VEHICLE IS UNSAFE TO OPERATE ON ROAD SINCE STALLING CAN OCCUR AT ANY TIME WITHOUT WARNING. VEHICLE REMAINS IN SHOP AT CHRYSLER DEALER WITH PROBLEM UNSOLVED. ALL MAINTENANCE ON THIS VEHICLE HAS BEEN DONE BY CHRYSLER DEALERSHIPS. NO PREVIOUS ISSUES WITH FUEL SYSTEM OR STALLING.

Air Bags
Filed Nov 12, 2015AK

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/12/16 *CN

Steering
Filed Nov 8, 201575,000 milesOK

I WAS DRIVING AT ABOUT 65MPH AND SUDDENLY THE TRUCK AND STEERING BEGAN VIBRATING AND SHAKING VIOLENTLY UNTIL I PULLED OVER AND STOPPED. IT FELT LIKE ALL FOUR TIRES HAD BLOWN OUT. I CALLED MY LOCAL DODGE DEALER SERVICE DEPARTMENT AND THEY TOLD ME THE PROBLEM WAS MOST LIKELY THE "DEATH WOBBLE". I HAD NEVER HEARD THIS AND HE ALSO SAID TO CHANGE THE STEERING DAMPENER, WHICH I DID. THIS VIOLENT VIBRATION HAS HAPPENED AGAIN ON TWO OTHER OCCASIONS SINCE THE STABLIZER SHOCK WAS REPLACED. I WILL NOT DRIVE ON THE HIGHWAY ANY LONGER WITH MY TRUCK DUE TO THIS SERIOUS SAFETY/STERRING/SUSPENSION ISSUE THAT VERY EASILY COULD CAUSE SERIOUS BODILY HARM/DEATH DUE TO POSSIBLE ACCIDENT.

Air Bags
Filed Nov 5, 2015MA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Oct 30, 2015MO

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air BagsCrash
Filed Oct 27, 2015141,200 milesMI

BOTH DRIVER AND PASSENGER AIRBAGS DID NOT DEPLOY AT IMPACT! VEHICLE IS A TOTAL LOSS DUE TO THE OUTCOME OF THE COLLISION. VEHICLE STRUCK A BARN AND EXITED OUT OF IT UNTIL STRUCK A MASSIVE TREE WHICH FINALLY STOPPED THE TRUCK. THE VEHICLE WAS IN THE TAYLOR JEEP DEALERSHIP FOR AIR BAG RECALL AND WAS TOLD THEY CHECKED IT OUT AND FOUND THAT I NEEDED A SPECIAL SENSOR FOR THE RECALL REPAIR AND I WILL BE CONTACTED. I'M ASSUMING WHAT EVER THE TECHNICIANS DID MIGHT NOT HAVE CONNECTED THE AIRBAGS CORRECTLY RESULTING IN THEM NOT DEPLOYING.

Steering
Filed Oct 27, 201585,000 milesUT

I WAS DRIVING DOWN I-15 AT APPROXIMATELY 70MPH AND HIT A SMALL BUMP IN THE ROAD. THE FRONT END STARTED BOUNCING UNCONTROLLABLY. HAD TO COMPLETELY STOP IN TRAFFIC, WHICH ALMOST RESULTED IN A BIG ACCIDENT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I WAS IN TRAFFIC ON MONDAY THIS WEEK AS WELL AND THE SAME THING HAPPENED TWICE AT SLOWER SPEEDS AND ON BOTH OF THESE OCCASIONS WAS ALMOST HIT BY AN 18 WHEELER. I AM A FEMALE AND TRYING TO HOLD ON TO THE STEERING WHEEL WHILE IT JERKED VIOLENTLY BACK AND FORTH WAS ALMOST NOT DOABLE. WHEN IS DODGE GOING TO BE HELD RESPONSIBLE FOR MAKING A SAFE TRUCK FOR US TO DRIVE? MY MECHANIC TOLD ME THAT JUST ABOUT ALL OF THESE TRUCKS HAVE THIS SAME ISSUE AND THEY WON'T FIX IT UNLESS IT CRACKS. THIS IS NOT SAFE FOR DRIVERS ANYWHERE. IS IT GOING TO TAKE A SERIOUS ACCIDENT OR DEATH TO GET SOMETHING DONE ABOUT THIS PROBLEM?

Air Bags
Filed Oct 26, 2015TX

2004 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG INFLATOR RECALL NOTICE REPAIRS. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

Suspension
Filed Oct 22, 2015112,000 milesOK

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE TRAVELING AT 55 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY WITHOUT WARNING. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

Electrical System
Filed Oct 20, 2015165,000 milesTX

ON THIS MODEL, AS WELL AS OTHERS WITHIN A CLOSE DATE RANGE, THE FORWARD CONTROL MODULE(FCM) SHUTS OFF THE HEADLIGHTS IF IT RECOGNIZES ANY DISRUPTION IN CURRENT OR GROUND. THIS HAS HAPPENED TO ME ABOUT 4 TIMES IN THE LAST YEAR AND CAUSES A SAFETY CONCERN AS THE ONLY THING I CAN DO IS TURN ON MY BRIGHTS, WHICH IN TURN BLINDS OTHER DRIVERS. THE MODULE IS LOCATED OUTBOARD OF THE FUSE BOX, LOCATED ABOVE DRIVER SIDE WHEEL WELL IN THE ENGINE COMPARTMENT. PRICE IS USUALLY AROUND $400 FOR PART, THEN I HAVE TO TAKE IT TO SOMEBODY TO HAVE IT KEYED TO MY COMPUTER FOR ANOTHER $100-200. THERE IS NO VARIABLE AS TO WHEN IT HAPPENS, SOMETIMES WHILE IN MOTION, SOMETIMES WHILE STATIONARY.

Air Bags
Filed Oct 16, 2015WA

DEALER NOT ABLE TO RESPOND TIMELY TO IMPORTANT SAFETY RECALL. DRIVER AIRBAG INFLATOR HOUSING MAY RUPTURE DUE TO EXCESSIVE INTERNAL PRESSURE, DURING NORMAL AIRBAG DEPLOYMENT. THIS COULD RESULT IN METAL FRAGMENTS STRIKING AND POTENTIALLY SERIOUSLY INJURING THE VEHICLE OCCUPANTS

Air Bags
Filed Oct 15, 2015FL

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Tires
Filed Oct 15, 2015194,782 milesMD

I HAD A BLOW OUT WHILE DRIVING AT 70 MPH ON INTERSTATE 95 IN VIRGINIA. I WAS ON VACATION, THE TIRE HAS A 70K MILE WARRANTY AND I HAD 44K MILES ON THE TIRE. THE TIRE BLEW OUT NO WARNING, IT SOUNDED LIKE A BOMB HAD EXPLODED. THE TIRE BLOW OUT, KNOCKED OUT MY FRONT RIGHT PASSENGER SIDE HEADLIGHT COMPLETELY, KNOCKED THE FRONT BUMPER A LOOSE FROM THE RIGHT SIDE FENDER, DENTED THE RIGHT SIDE FENDER AND PASSENGER DOOR. THANK GOD I DIDN'T LOSE CONTROL OF THE VEHICLE NOR WAS ANOTHER CAR TRAVELING BESIDE ME.

Air Bags
Filed Oct 7, 2015CA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 6, 2015WA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PARTS WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 30, 2015NY

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 14V770000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 29, 2015AL

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 23, 2015GA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Sep 22, 2015180,000 milesTX

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH OVER A SPEED BUMP, THE STEERING WHEEL VIBRATED SEVERELY. THE VIBRATING STOPPED WHEN THE CONTACT JERKED THE STEERING WHEEL TO THE LEFT OR RIGHT. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Equipment Adaptive/Mobility
Filed Sep 16, 2015137,000 milesCO

I HAVE THE SAME PROBLEM THAT MANY OTHER DODGE RAM OWNERS HAVE. THE AIR CONDITIONING/HEATER PLENUM DOORS FAIL AND YOU CAN NOT USE THE DEFROST OR THE FLOOR VENTS. THIS IS A FAULTY PRODUCT AND A SAFETY CONCERN TO MANY.PLEASE HELP

Air Bags
Filed Sep 16, 2015LA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 14, 2015MA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 14V770000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 14, 2015TX

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 14V770000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 14, 2015MS

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 14V770000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/03/15*LJ *CN

Air Bags
Filed Sep 10, 2015TX

2004 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO AIRBAG REPLACEMENT RECALL NOTICE. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

Air Bags
Filed Sep 9, 2015TN

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 4, 2015CA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Sep 2, 2015WA

2004 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DEFECTIVE DRIVER AND PASSENGER AIRBAG INFLATOR RECALL NOTICES. *SMD THE CONSUMER STATED HE HAS BEEN TRYING TO GET THE RECALLS FIXED FOR SEVERAL MONTHS. THE DEALER STATED THE PARTS WERE NOT AVAILABLE. *JB

Air Bags
Filed Aug 27, 201580,000 milesTN

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 05V462000 (POWER TRAIN), 09E001000 (STEERING), 13V528000 (STEERING), AND 15V313000 (AIR BAGS). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE FOUR WHEEL DRIVE WAS ENGAGED AND THE VEHICLE STARTED TO SPIN OUT OF CONTROL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

Air Bags
Filed Aug 18, 2015GA

I RECEIVED A RECALL NOTICE ABOUT THE PASSENGER AIR BAG INFLATOR HOUSING IN FEBRUARY AND ONE FOR THE DRIVERS AIR BAG INFLATOR HOUSING FOUR MONTHS LATER. I HAVE CHECKED WITH THE DEALER (ATHENS DODGE CHRYSLER JEEP) SEVERAL TIMES AND THEIR RESPONSE EACH TIME IS THEY DO NOT HAVE THE PARTS AND MIGHT NOT HAVE THEM FOR ANOTHER SIX MONTHS.

Air Bags
Filed Aug 12, 2015158,481 milesAZ

MY 2004 DODGE RAM 2500 HAS BEEN AFFECTED BY CHRYSLER RECALL P40 / NHTSA 14V-354. I TOOK MY VEHICLE INTO THE LOCAL CHRYSLER / DODGE DEALERSHIP AND THEY DETERMINED THAT I HAD DEFECTIVE AIRBAG INFLATORS AND INITIATED A PARTS ORDER TO REPLACE THEM. ALMOST 8 MONTHS HAVE ELAPSED AND THEY STILL HAVE NOT RECEIVED THE PARTS FROM CHRYSLER. CHRYSLER HAS NOT FIXED THIS DEFECT IN A TIMELY MANNER.

Steering
Filed Aug 12, 2015120,000 milesAZ

MY 2004 DODGE RAM 2500 EXHIBITS THE CLASSIC DEFECTIVE STEERING LINKAGE ISSUES COMMON TO DODGE RAMS OF THIS YEAR AND RESULTS IN THE "DEATH WOBBLE" WHEN DRIVING OVER A BUMP AT HIGHWAY SPEEDS. IT BECOMES NEARLY UNCONTROLLABLE UNTIL I SLOW TO BELOW 30 MPH. THE DEALERSHIP ALWAYS CLAIMS THAT THEY EITHER "CANNOT DUPLICATE" THE ISSUE, OR THAT THEY COULDN'T FIX IT IF THEY COULD DUPLICATE IT ANYWAY. I BOUGHT THE DODGE RAM USED IN 2013 AND HAVE BEEN HAVING THIS ISSUE EVER SINCE. I DID NOT KNOW THAT THIS WAS A COMMON DODGE RAM PROBLEM, THAT HAS BEEN IGNORED BY CHRYSLER, OR I WOULD NOT HAVE PURCHASED THE TRUCK.

Power Train
Filed Jul 27, 2015120,000 milesCA

2004 DODGE RAM 2500 HAS AN UNKNOWN TRANSMISSION PROBLEM. SHIFTS OKAY FROM COLD START, BUT SPORADICALLY IT WILL NOT SHIFT INTO 2ND GEAR WHEN ENGINE IS WARM. ONCE THE ENGINE IS WARM, IF THE ENGINE IS TURNED OFF AND THEN IS RESTARTED (SUCH AS A STOP AT A STORE, GAS STATION, ETC.), IT GOES INTO FIRST GEAR OKAY, BUT THEN WINDS OUT AND WILL NOT SHIFT INTO 2ND GEAR. THE ONLY WAY TO GET IT TO SHIFT AGAIN IS TO TURN THE ENGINE OFF AND THEN RESTART IT. THEN IT WILL SHIFT CORRECTLY. THIS IS DANGEROUS BECAUSE MANY TIMES WHEN WE PULL OUT INTO TRAFFIC THERE IS NO PLACE TO SAFELY PULL TO OFF THE ROAD TO STOP THE ENGINE. WE HAVE HAD TO PRAY FOR RED LIGHTS SO WE COULD SHUT OFF THE ENGINE OFF FOR A MOMENT. WE HAVE HAD THE GOVERNOR PRESSURE SENSOR REPLACED TWICE AND HAVE ALSO REPLACED THE TRANSDUCER AND THE TRANSMISSION SOLENOID AND THE PROBLEM REMAINS.

Structure › Body
Filed Jul 21, 201572,000 milesCO

THE FRONT DRIVERS SIDE DOOR WON'T UNLOCK OR OPEN FROM THE OUTSIDE. IT ONLY OPENS FROM THE INSIDE.

Air Bags
Filed Jul 20, 2015CA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR AND THE DEALER PLACED THE CONTACT ON A WAITING LIST MONTHS AGO. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Suspension
Filed Jul 10, 2015154,000 milesCA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE THE VEHICLE WAS BEING SERVICED BY THE DEALER, THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE'S UPPER, LOWER, AND U JOINTS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.

Fuel/Propulsion System
Filed Jun 29, 2015TX

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V337000 (FUEL SYSTEM, OTHER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jun 26, 2015185,000 milesVA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING. UPON TURNING THE STEERING WHEEL TO THE LEFT, IT LOCKED AND HAD TO BE TURNED RIGHT AND THEN LEFT TO GRADUALLY UNLOCK THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS), BUT WAS UNABLE TO DETERMINE WHEN THE DEALER WOULD BE ABLE TO SUPPLY THE PART FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000. UPDATED 8/6/15*CN UPDATED 09/14/15*LJ UPDATED 11/01/2017*CN

Air Bags
Filed Jun 25, 2015TX

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/5 UPDATED 10/27/2017*CN

Air Bags
Filed Jun 25, 2015CA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/15/2015 UPDATED 10/27/2017*CN

Air Bags
Filed Jun 18, 2015TX

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jun 18, 2015TX

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jun 16, 2015TX

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO HAVE THE RECALL REPAIR PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jun 12, 201560,000 milesWY

DEATHWOBBLE, TRAVELING DOWN INTERSTATE AND HIT A BUMP, THE TRUCK STARTED SHAKING SO VIOLENTLY AND GETTING PROGRESSIVELY WORSE. THE ONLY WAY TO GET IT TO STOP WAS TO HIT THE BRAKES AND SLOW DOWN VERY FAST. WITH 18 WHEELERS ALL OVER THE ROAD WHEN IT HAPPENED I WAS ALMOST REAR ENDED ON THE INTERSTATE. I HAVE NEVER BEEN SO TERRIFIED OF DRIVING A VEHICLE IN MY LIFE! MY FAMILY WAS WITH ME. DODGE HAS COME OUT WITH AN "UPGRADE KIT AND NEW HEAVIER DUTY STEERING BOX" HMMMM...WONDER WHY? BECAUSE THEY ARE COMPLETELY AWARE OF THE ISSUE AND THERE IS NO QUICK FIX. I AM TOLD I NEED TO REPLACE BALL JOINTS, TIE RODS, STEERING BOX, STEERING STABILIZER AND GET STIFFER SHOCKS AND OR SPRINGS. MEANWHILE, $5000.00 LATER, IT MAY WORK? MAYBE?

Steering
Filed May 29, 2015NH

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →